The table below looks at the statistics for CRM skills in IT contracts advertised for the South Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 45 14 36
Rank change year-on-year
-31 +22
Contract jobs citing CRM 19 46 9
As % of all contract IT jobs located in South Wales 3.45% 8.93% 2.21%
As % of the Processes & Methodologies category 4.01% 12.04% 2.87%
Number of daily rates quoted 15 35 9
Average daily rate £300 £400 £388
Average daily rate % change year-on-year
-25.00% +3.22%
90% offered a daily rate of more than £258 £325 £372
10% offered a daily rate of more than £390 £547 £475
UK excluding London average daily rate £413 £400 £375
% change year-on-year
+3.12% +6.66%
Number of hourly rates quoted 2 0 0
Average hourly rate £13.50 - -
UK excluding London average hourly rate £18.75 £20.00 £15.00
% change year-on-year
-6.26% +33.33%
CRM
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Contract IT job ads with a match in the
Processes & Methodologies category
474 382 314
As % of all contract IT jobs located in South Wales 86.18% 74.17% 77.15%
Number of daily rates quoted 346 267 186
Average daily rate £350 £375 £375
Average daily rate % change year-on-year
-6.66% -
90% offered a daily rate of more than £235 £225 £275
10% offered a daily rate of more than £450 £475 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 22 13 10
Average hourly rate £47.00 £22.50 £17.25
Average hourly rate % change year-on-year
+108.88% +30.43%
90% offered a hourly rate of more than £13.00 £11.00 £9.94
10% offered a hourly rate of more than £66.00 £30.50 £105.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

CRM
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in South Wales

CRM
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the South Wales region.

CRM Daily Rate Trend in South Wales

CRM
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the South Wales region over the 3 months to 5 February 2016.

CRM Daily Rate Histogram in South Wales

CRM
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the South Wales region.

CRM Hourly Rate Trend in South Wales

CRM
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the South Wales region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -28 16 £300 -29.20% 1
Newport -5 1 £400 +23.07%
Bridgend - 1 - -
CRM
Wales

CRM
Top 30 Related IT Skills in South Wales

For the 6 months to 5 February 2016, IT contractor jobs across the South Wales region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 21 (52.50%) Dynamics CRM
2 19 (47.50%) Microsoft
3 15 (37.50%) SQL
4 9 (22.50%) Agile Software Development
4 9 (22.50%) SharePoint
4 9 (22.50%) Project Management
4 9 (22.50%) Microsoft Azure
5 8 (20.00%) Office 365
5 8 (20.00%) SQL Server
6 6 (15.00%) Juniper
6 6 (15.00%) CheckPoint
6 6 (15.00%) Cisco
6 6 (15.00%) SQL Server Reporting Services
6 6 (15.00%) Data Integration
6 6 (15.00%) Cisco ASA
7 5 (12.50%) GIS
7 5 (12.50%) ESRI
7 5 (12.50%) ArcGIS
7 5 (12.50%) Migration
7 5 (12.50%) TOGAF
7 5 (12.50%) Business Analysis
7 5 (12.50%) SQL Server Integration Services
7 5 (12.50%) ETL
7 5 (12.50%) SAN
8 4 (10.00%) .NET
8 4 (10.00%) IIS
8 4 (10.00%) MS Office
8 4 (10.00%) Java
8 4 (10.00%) Enterprise Architecture
8 4 (10.00%) Network Security

CRM
Top Related IT Skills in South Wales by Category

For the 6 months to 5 February 2016, IT contractor jobs across the South Wales region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 9 (22.50%) SharePoint
2 5 (12.50%) ArcGIS
3 4 (10.00%) IIS
4 2 (5.00%) Tomcat
5 1 (2.50%) Apache
5 1 (2.50%) CMS
5 1 (2.50%) Content Management Server
5 1 (2.50%) JBoss
5 1 (2.50%) Jetty
5 1 (2.50%) Lync
5 1 (2.50%) Mule
5 1 (2.50%) nginx
5 1 (2.50%) SAS
5 1 (2.50%) SharePoint 2013
5 1 (2.50%) WebSphere
Applications
1 4 (10.00%) MS Office
2 3 (7.50%) MS Excel
3 1 (2.50%) MS PowerPoint
3 1 (2.50%) MS Visio
Business Applications
1 21 (52.50%) Dynamics CRM
2 2 (5.00%) Dynamics AX
3 1 (2.50%) Dynamics NAV
3 1 (2.50%) SAP CRM
3 1 (2.50%) Unica
3 1 (2.50%) Unit4 Business World
Cloud Services
1 9 (22.50%) Microsoft Azure
2 8 (20.00%) Office 365
3 2 (5.00%) SaaS
4 1 (2.50%) Amazon AWS
4 1 (2.50%) Amazon EC2
4 1 (2.50%) Google App Engine
4 1 (2.50%) Google Cloud Platform
Communications & Networking
1 6 (15.00%) Cisco ASA
2 5 (12.50%) SAN
3 4 (10.00%) NAS
3 4 (10.00%) Network Security
4 2 (5.00%) HTTP
5 1 (2.50%) DHCP
5 1 (2.50%) DNS
5 1 (2.50%) FTP
5 1 (2.50%) IPsec
5 1 (2.50%) Skype
5 1 (2.50%) SSL
5 1 (2.50%) TCP/IP
Database & Business Intelligence
1 8 (20.00%) SQL Server
2 6 (15.00%) SQL Server Reporting Services
3 5 (12.50%) GIS
3 5 (12.50%) SQL Server Integration Services
4 2 (5.00%) BusinessObjects
5 1 (2.50%) Azure SQL Database
5 1 (2.50%) Base SAS
5 1 (2.50%) BusinessObjects Web Intelligence
5 1 (2.50%) Data Mining
5 1 (2.50%) Data Warehouse
5 1 (2.50%) OLAP
5 1 (2.50%) SAS Data Integration Studio
5 1 (2.50%) SAS Enterprise Guide
5 1 (2.50%) SQL Server 2008
5 1 (2.50%) SQL Server 2012
5 1 (2.50%) SQL Server 2014
Development Applications
1 1 (2.50%) Cucumber
1 1 (2.50%) Eclipse
1 1 (2.50%) Git (software)
1 1 (2.50%) Jenkins
1 1 (2.50%) Selenium
1 1 (2.50%) Subversion
General
1 3 (7.50%) Finance
2 2 (5.00%) Advertising
3 1 (2.50%) Legal
3 1 (2.50%) Marketing
3 1 (2.50%) Pharmaceutical
3 1 (2.50%) Welsh Language
Job Titles
1 11 (27.50%) Analyst
2 8 (20.00%) Business Analyst
3 7 (17.50%) Project Manager
4 6 (15.00%) Architect
4 6 (15.00%) Solutions Architect
5 5 (12.50%) Consultant
5 5 (12.50%) CRM Consultant
6 4 (10.00%) CRM Manager
6 4 (10.00%) CRM Project Manager
6 4 (10.00%) Developer
6 4 (10.00%) Dynamics CRM Consultant
6 4 (10.00%) Dynamics CRM Project Manager
7 3 (7.50%) Administrator
7 3 (7.50%) Microsoft CRM Consultant
7 3 (7.50%) SQL Analyst
8 2 (5.00%) Data Analyst
8 2 (5.00%) DBA
8 2 (5.00%) Implementation Analyst
8 2 (5.00%) Microsoft Consultant
8 2 (5.00%) Trainer
Libraries, Frameworks & Software Standards
1 4 (10.00%) .NET
2 3 (7.50%) Web Services
3 2 (5.00%) ASP.NET
3 2 (5.00%) CSS
3 2 (5.00%) SOAP
4 1 (2.50%) ASP.NET MVC
4 1 (2.50%) ASP.NET MVC 4
4 1 (2.50%) Drools
4 1 (2.50%) EJB
4 1 (2.50%) EJB 3.0
4 1 (2.50%) Hibernate
4 1 (2.50%) HTML
4 1 (2.50%) J2EE
4 1 (2.50%) Java SE
4 1 (2.50%) jQuery
4 1 (2.50%) REST
4 1 (2.50%) Servlets
4 1 (2.50%) Spring
4 1 (2.50%) WCF
4 1 (2.50%) XML
Miscellaneous
1 6 (15.00%) Data Integration
2 3 (7.50%) Statistics
3 2 (5.00%) Analytical Skills
3 2 (5.00%) Data Extraction
4 1 (2.50%) Clustering
4 1 (2.50%) e-Learning
4 1 (2.50%) Foreign Exchange (FX)
4 1 (2.50%) Management Information System
4 1 (2.50%) Visualisation
Operating Systems
1 1 (2.50%) Linux
1 1 (2.50%) Unix
1 1 (2.50%) Windows
1 1 (2.50%) Windows Server
1 1 (2.50%) Windows Server 2008
1 1 (2.50%) Windows Server 2012
Processes & Methodologies
1 9 (22.50%) Agile Software Development
1 9 (22.50%) Project Management
2 5 (12.50%) Business Analysis
2 5 (12.50%) ETL
2 5 (12.50%) Migration
2 5 (12.50%) TOGAF
3 4 (10.00%) Enterprise Architecture
4 3 (7.50%) Analytics
4 3 (7.50%) ITIL
4 3 (7.50%) Scrum
4 3 (7.50%) Translating Business Requirements
4 3 (7.50%) UML
5 2 (5.00%) Change Control
5 2 (5.00%) Data Migration
5 2 (5.00%) PRINCE2
5 2 (5.00%) Systems Analysis
5 2 (5.00%) Unit Testing
6 1 (2.50%) Software Engineering
6 1 (2.50%) Software Testing
6 1 (2.50%) TDD
Programming Languages
1 15 (37.50%) SQL
2 4 (10.00%) Java
3 3 (7.50%) C#
3 3 (7.50%) JavaScript
4 1 (2.50%) Perl
4 1 (2.50%) PL/SQL
4 1 (2.50%) PowerShell
4 1 (2.50%) T-SQL
4 1 (2.50%) VBA
Qualifications
1 2 (5.00%) SC Cleared
1 2 (5.00%) Security Cleared
Quality Assurance & Compliance
1 1 (2.50%) Data Quality
System Software
1 1 (2.50%) Active Directory
1 1 (2.50%) Xen
Systems Management
1 1 (2.50%) Puppet
1 1 (2.50%) SCCM
Vendors
1 19 (47.50%) Microsoft
2 6 (15.00%) CheckPoint
2 6 (15.00%) Cisco
2 6 (15.00%) Juniper
3 5 (12.50%) ESRI
4 3 (7.50%) comScore
4 3 (7.50%) Oracle
5 2 (5.00%) Salesforce.com
5 2 (5.00%) SAP
6 1 (2.50%) Alterian
6 1 (2.50%) Google
6 1 (2.50%) Sage
6 1 (2.50%) Siebel
6 1 (2.50%) SunGard
6 1 (2.50%) Veeam
6 1 (2.50%) VMware