The table below looks at the statistics for CRM skills in IT contracts advertised for the South Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 49 37 37
Rank change year-on-year
-12 0
Contract jobs citing CRM 20 29 3
As % of all contract IT jobs located in South Wales 3.65% 4.54% 0.89%
As % of the Processes & Methodologies category 4.45% 5.75% 1.24%
Number of daily rates quoted 19 17 1
Average daily rate
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of your Daily Rate
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£350 £375 £325
Average daily rate % change year-on-year
-6.66% +15.38%
UK excluding London average daily rate £385 £390 £400
% change year-on-year
-1.28% -2.50%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.50 £20.00 £22.50
% change year-on-year
-27.50% -11.11%
CRM
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Contract IT job ads with a match in the
Processes & Methodologies category
449 504 242
As % of all contract IT jobs located in South Wales 81.93% 78.87% 72.02%
Number of daily rates quoted 352 323 155
Average daily rate £350 £400 £375
Average daily rate % change year-on-year
-12.50% +6.66%
90% offered a daily rate of more than £288 £275 £238
10% offered a daily rate of more than £450 £525 £500
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 15 9 9
Average hourly rate £13.70 £17.50 £15.00
Average hourly rate % change year-on-year
-21.71% +16.66%
90% offered a hourly rate of more than £9.80 £13.30 £11.98
10% offered a hourly rate of more than £15.68 £25.50 £15.50
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

CRM
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in South Wales

CRM
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the South Wales region.

CRM Daily Rate Trend in South Wales

CRM
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the South Wales region over the 3 months to 2 June 2015.

CRM Daily Rate Histogram in South Wales

CRM
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the South Wales region.

CRM Hourly Rate Trend in South Wales

CRM
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the South Wales region over the 3 months to 2 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -3 12 £288 -23.33% 4
Newport -17 4 £358 -
Merthyr Tydfil - 2 £450 -
CRM
Wales

CRM
Top 30 Related IT Skills in South Wales

For the 6 months to 2 June 2015, IT contractor jobs across the South Wales region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 38 (65.52%) Microsoft
1 38 (65.52%) Dynamics CRM
2 29 (50.00%) Agile Software Development
3 28 (48.28%) SC Cleared
3 28 (48.28%) Security Cleared
4 22 (37.93%) .NET
5 17 (29.31%) SQL
6 15 (25.86%) SQL Server
7 13 (22.41%) C#
8 12 (20.69%) SharePoint
9 10 (17.24%) Microsoft Azure
9 10 (17.24%) MCAD
9 10 (17.24%) MCSD
9 10 (17.24%) HTML
9 10 (17.24%) JavaScript
9 10 (17.24%) ASP.NET
9 10 (17.24%) CSS
9 10 (17.24%) Microsoft Certification
9 10 (17.24%) DV Cleared
9 10 (17.24%) Time Management
9 10 (17.24%) MCPD
9 10 (17.24%) Marketing
9 10 (17.24%) MCTS
10 9 (15.52%) SQL Server 2008
11 8 (13.79%) MS Excel
12 7 (12.07%) ITIL
12 7 (12.07%) Finance
12 7 (12.07%) Test Scripting
13 6 (10.34%) .NET Framework
13 6 (10.34%) Stakeholder Management

CRM
Top Related IT Skills in South Wales by Category

For the 6 months to 2 June 2015, IT contractor jobs across the South Wales region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 12 (20.69%) SharePoint
2 5 (8.62%) IIS
3 4 (6.90%) Lync
4 1 (1.72%) CMS
4 1 (1.72%) WebSphere
4 1 (1.72%) Sitecore CMS
4 1 (1.72%) JBoss
4 1 (1.72%) Tomcat
4 1 (1.72%) MS Exchange
4 1 (1.72%) SAS
4 1 (1.72%) Elasticsearch
4 1 (1.72%) Exchange Server 2010
Applications
1 8 (13.79%) MS Excel
2 1 (1.72%) MS PowerPoint
2 1 (1.72%) MS Office
2 1 (1.72%) SPSS
Business Applications
1 38 (65.52%) Dynamics CRM
Cloud Services
1 10 (17.24%) Microsoft Azure
2 4 (6.90%) SaaS
Communications & Networking
1 3 (5.17%) IP Telephony
1 3 (5.17%) Wireless
1 3 (5.17%) Cisco ASA
1 3 (5.17%) Network Security
1 3 (5.17%) MPLS
1 3 (5.17%) LAN
1 3 (5.17%) WAN
1 3 (5.17%) SAN
1 3 (5.17%) NAS
Database & Business Intelligence
1 15 (25.86%) SQL Server
2 9 (15.52%) SQL Server 2008
3 5 (8.62%) SQL Server Reporting Services
4 4 (6.90%) SQL Server 2012
5 3 (5.17%) SQL Server Integration Services
5 3 (5.17%) FileMaker
5 3 (5.17%) Azure SQL Database
6 2 (3.45%) MS Access
7 1 (1.72%) Siebel EIM
7 1 (1.72%) Base SAS
7 1 (1.72%) SAS Enterprise Guide
7 1 (1.72%) SAS Enterprise Miner
7 1 (1.72%) Data Mining
7 1 (1.72%) Oracle Database
7 1 (1.72%) Relational Database
7 1 (1.72%) MongoDB
Development Applications
1 6 (10.34%) Visual Studio
2 3 (5.17%) Subversion
3 2 (3.45%) Cucumber
3 2 (3.45%) Jenkins
3 2 (3.45%) Selenium
3 2 (3.45%) JMeter
4 1 (1.72%) Bugzilla
4 1 (1.72%) JIRA
4 1 (1.72%) TestNG
4 1 (1.72%) Eclipse
4 1 (1.72%) JUnit
4 1 (1.72%) SpecFlow
4 1 (1.72%) WebDriver
4 1 (1.72%) Team Foundation Server
4 1 (1.72%) Git (software)
General
1 10 (17.24%) Marketing
2 7 (12.07%) Finance
3 1 (1.72%) Banking
3 1 (1.72%) Retail
3 1 (1.72%) Legal
3 1 (1.72%) Advertising
Job Titles
1 21 (36.21%) Analyst
2 17 (29.31%) Business Analyst
3 15 (25.86%) Developer
4 12 (20.69%) CRM Analyst
4 12 (20.69%) CRM Developer
5 10 (17.24%) Dynamics CRM Developer
5 10 (17.24%) CRM Business Analyst
6 6 (10.34%) Applications Support
6 6 (10.34%) Tester
7 5 (8.62%) Support Manager
7 5 (8.62%) Applications Support Manager
7 5 (8.62%) Applications Manager
7 5 (8.62%) Microsoft Developer
8 3 (5.17%) Architect
8 3 (5.17%) Solutions Architect
8 3 (5.17%) Microsoft Specialist
9 2 (3.45%) Agile Business Analyst
10 1 (1.72%) Security Analyst
10 1 (1.72%) Data Analyst
10 1 (1.72%) Java Developer
Libraries, Frameworks & Software Standards
1 22 (37.93%) .NET
2 10 (17.24%) HTML
2 10 (17.24%) ASP.NET
2 10 (17.24%) CSS
3 6 (10.34%) .NET Framework
4 5 (8.62%) Web Services
4 5 (8.62%) XML
4 5 (8.62%) WCF
4 5 (8.62%) HTML5
5 4 (6.90%) Entity Framework
5 4 (6.90%) Silverlight
5 4 (6.90%) Microsoft Enterprise Library
6 1 (1.72%) Hibernate
6 1 (1.72%) Spring
6 1 (1.72%) jQuery
6 1 (1.72%) Java SE
6 1 (1.72%) OAuth
6 1 (1.72%) SOAP
6 1 (1.72%) Mojolicious
6 1 (1.72%) MyBatis
Miscellaneous
1 3 (5.17%) Data Centre
2 1 (1.72%) Credit Risk
2 1 (1.72%) Client/Server
2 1 (1.72%) Data Structures
Operating Systems
1 1 (1.72%) UNIX
Processes & Methodologies
1 29 (50.00%) Agile Software Development
2 10 (17.24%) Time Management
3 7 (12.07%) ITIL
3 7 (12.07%) Test Scripting
4 6 (10.34%) Stakeholder Management
4 6 (10.34%) Scrum
4 6 (10.34%) Configuration Management
5 5 (8.62%) PRINCE2
6 4 (6.90%) Use Case
6 4 (6.90%) MVC
6 4 (6.90%) TDD
7 3 (5.17%) Enterprise Architecture
7 3 (5.17%) Service Management
7 3 (5.17%) BDD
8 2 (3.45%) Change Management
8 2 (3.45%) PRINCE
8 2 (3.45%) UML
8 2 (3.45%) Continuous Integration
8 2 (3.45%) Business Analysis
8 2 (3.45%) TOGAF
Programming Languages
1 17 (29.31%) SQL
2 13 (22.41%) C#
3 10 (17.24%) JavaScript
4 6 (10.34%) Java
5 1 (1.72%) Perl
5 1 (1.72%) PL/SQL
5 1 (1.72%) Scala
Qualifications
1 28 (48.28%) SC Cleared
1 28 (48.28%) Security Cleared
2 10 (17.24%) MCAD
2 10 (17.24%) MCSD
2 10 (17.24%) Microsoft Certification
2 10 (17.24%) DV Cleared
2 10 (17.24%) MCPD
2 10 (17.24%) MCTS
3 1 (1.72%) ISEB
Quality Assurance & Compliance
1 1 (1.72%) QA
System Software
1 3 (5.17%) Hyper-V
Systems Management
1 3 (5.17%) Windows Intune
Vendors
1 38 (65.52%) Microsoft
2 3 (5.17%) CheckPoint
2 3 (5.17%) Cisco
2 3 (5.17%) Juniper
3 1 (1.72%) Sitecore
3 1 (1.72%) Oracle
3 1 (1.72%) Siebel