The table below looks at the statistics for CRM skills in IT contracts advertised for the South Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 60 51 35
Rank change year-on-year
-9 -16
Contract jobs citing CRM 10 16 7
As % of all contract IT jobs located in South Wales 1.69% 2.50% 1.91%
As % of the Processes & Methodologies category 2.13% 3.16% 2.60%
Number of daily rates quoted 8 10 5
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £375 £300
Average daily rate % change year-on-year
-6.66% +25.00%
90% offered a daily rate of more than £203 £272 £260
10% offered a daily rate of more than £415 £414 £334
UK excluding London average daily rate £395 £386 £380
% change year-on-year
+2.26% +1.64%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.00 £20.00 £30.00
% change year-on-year
-20.00% -33.33%
CRM
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Contract IT job ads with a match in the
Processes & Methodologies category
469 507 269
As % of all contract IT jobs located in South Wales 79.09% 79.10% 73.30%
Number of daily rates quoted 372 334 175
Average daily rate £365 £375 £365
Average daily rate % change year-on-year
-2.66% +2.73%
90% offered a daily rate of more than £255 £250 £235
10% offered a daily rate of more than £450 £525 £500
UK excluding London average daily rate £388 £375 £370
% change year-on-year
+3.33% +1.35%
Number of hourly rates quoted 13 11 12
Average hourly rate £13.70 £17.50 £15.00
Average hourly rate % change year-on-year
-21.71% +16.66%
90% offered a hourly rate of more than £10.10 £13.00 £12.65
10% offered a hourly rate of more than £16.80 £25.00 £15.58
UK excluding London average hourly rate £30.00 £28.50 £30.50
% change year-on-year
+5.26% -6.55%

CRM
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in South Wales

CRM
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the South Wales region.

CRM Daily Rate Trend in South Wales

CRM
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the South Wales region over the 3 months to 3 July 2015.

CRM Daily Rate Histogram in South Wales

CRM
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the South Wales region.

CRM Hourly Rate Trend in South Wales

CRM
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the South Wales region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -6 6 £288 -23.33%
Newport - 3 £365 -
Monmouthshire - 1 - -
CRM
Wales

CRM
Top 30 Related IT Skills in South Wales

For the 6 months to 3 July 2015, IT contractor jobs across the South Wales region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 30 (62.50%) Microsoft
1 30 (62.50%) Dynamics CRM
2 23 (47.92%) SC Cleared
2 23 (47.92%) Security Cleared
3 20 (41.67%) Agile Software Development
4 19 (39.58%) .NET
5 15 (31.25%) SQL
6 12 (25.00%) C#
7 10 (20.83%) Microsoft Certification
7 10 (20.83%) MCAD
7 10 (20.83%) MCSD
7 10 (20.83%) MCPD
7 10 (20.83%) Marketing
7 10 (20.83%) MCTS
7 10 (20.83%) DV Cleared
7 10 (20.83%) Time Management
8 9 (18.75%) SharePoint
9 8 (16.67%) MS Excel
9 8 (16.67%) SQL Server
10 7 (14.58%) ASP.NET
10 7 (14.58%) Java
10 7 (14.58%) JavaScript
10 7 (14.58%) Configuration Management
10 7 (14.58%) Test Scripting
10 7 (14.58%) Microsoft Azure
10 7 (14.58%) Scrum
11 6 (12.50%) HTML
11 6 (12.50%) CSS
12 5 (10.42%) Web Services
12 5 (10.42%) XML

CRM
Top Related IT Skills in South Wales by Category

For the 6 months to 3 July 2015, IT contractor jobs across the South Wales region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 9 (18.75%) SharePoint
2 2 (4.17%) WebSphere
2 2 (4.17%) Tomcat
3 1 (2.08%) IIS
3 1 (2.08%) JBoss
3 1 (2.08%) Apache
3 1 (2.08%) Sitecore CMS
3 1 (2.08%) Lync
3 1 (2.08%) Exchange Server 2010
3 1 (2.08%) Elasticsearch
3 1 (2.08%) MS Exchange
3 1 (2.08%) SAS
3 1 (2.08%) CMS
Applications
1 8 (16.67%) MS Excel
2 1 (2.08%) SPSS
2 1 (2.08%) MS PowerPoint
2 1 (2.08%) MS Office
Business Applications
1 30 (62.50%) Dynamics CRM
2 1 (2.08%) Sage 200
Cloud Services
1 7 (14.58%) Microsoft Azure
2 1 (2.08%) SaaS
Database & Business Intelligence
1 8 (16.67%) SQL Server
2 5 (10.42%) SQL Server 2008
3 4 (8.33%) SQL Server 2012
4 3 (6.25%) Azure SQL Database
5 2 (4.17%) MS Access
5 2 (4.17%) FileMaker
5 2 (4.17%) SQL Server Reporting Services
6 1 (2.08%) Base SAS
6 1 (2.08%) SAS Enterprise Guide
6 1 (2.08%) SAS Enterprise Miner
6 1 (2.08%) Siebel EIM
6 1 (2.08%) Data Mining
6 1 (2.08%) Oracle Database
6 1 (2.08%) Relational Database
6 1 (2.08%) MongoDB
Development Applications
1 3 (6.25%) Visual Studio
1 3 (6.25%) Subversion
1 3 (6.25%) Jenkins
2 2 (4.17%) Cucumber
2 2 (4.17%) JMeter
2 2 (4.17%) Selenium
3 1 (2.08%) TestNG
3 1 (2.08%) Git (software)
3 1 (2.08%) Team Foundation Server
3 1 (2.08%) WebDriver
3 1 (2.08%) Bugzilla
3 1 (2.08%) Eclipse
3 1 (2.08%) Hudson
3 1 (2.08%) MSBuild
3 1 (2.08%) SpecFlow
3 1 (2.08%) Artifactory
3 1 (2.08%) JUnit
3 1 (2.08%) JIRA
General
1 10 (20.83%) Marketing
2 3 (6.25%) Finance
3 2 (4.17%) Advertising
4 1 (2.08%) Banking
4 1 (2.08%) Retail
4 1 (2.08%) Legal
Job Titles
1 15 (31.25%) Analyst
2 12 (25.00%) CRM Analyst
2 12 (25.00%) Developer
3 11 (22.92%) Business Analyst
4 10 (20.83%) CRM Business Analyst
5 8 (16.67%) CRM Developer
6 7 (14.58%) Dynamics CRM Developer
7 6 (12.50%) Tester
7 6 (12.50%) Applications Support
8 5 (10.42%) Support Manager
8 5 (10.42%) Applications Support Manager
8 5 (10.42%) Applications Manager
9 4 (8.33%) Microsoft Developer
10 2 (4.17%) Microsoft Specialist
10 2 (4.17%) .NET Developer
10 2 (4.17%) Author
10 2 (4.17%) Technical Author
11 1 (2.08%) Test Analyst
11 1 (2.08%) Support Analyst
11 1 (2.08%) Support Engineer
Libraries, Frameworks & Software Standards
1 19 (39.58%) .NET
2 7 (14.58%) ASP.NET
3 6 (12.50%) CSS
3 6 (12.50%) HTML
4 5 (10.42%) HTML5
4 5 (10.42%) Web Services
4 5 (10.42%) XML
5 4 (8.33%) Silverlight
6 3 (6.25%) .NET Framework
7 1 (2.08%) Microsoft Enterprise Library
7 1 (2.08%) Java SE
7 1 (2.08%) WCF
7 1 (2.08%) jQuery
7 1 (2.08%) OAuth
7 1 (2.08%) RESTful
7 1 (2.08%) Hibernate
7 1 (2.08%) Spring
7 1 (2.08%) SOAP
7 1 (2.08%) J2EE
7 1 (2.08%) Entity Framework
Miscellaneous
1 1 (2.08%) Client/Server
1 1 (2.08%) Credit Risk
1 1 (2.08%) Data Structures
Operating Systems
1 1 (2.08%) UNIX
1 1 (2.08%) Windows
1 1 (2.08%) Linux
1 1 (2.08%) Windows Server 2012
Processes & Methodologies
1 20 (41.67%) Agile Software Development
2 10 (20.83%) Time Management
3 7 (14.58%) Scrum
3 7 (14.58%) Test Scripting
3 7 (14.58%) Configuration Management
4 5 (10.42%) ITIL
5 4 (8.33%) TDD
6 3 (6.25%) BDD
6 3 (6.25%) ERP
6 3 (6.25%) Service Management
7 2 (4.17%) Change Management
7 2 (4.17%) Asset Management
7 2 (4.17%) Continuous Delivery
7 2 (4.17%) SDLC
7 2 (4.17%) Continuous Integration
7 2 (4.17%) Open Source
8 1 (2.08%) Data Protection
8 1 (2.08%) Test Automation
8 1 (2.08%) Test-First Development
8 1 (2.08%) Customer Insight
Programming Languages
1 15 (31.25%) SQL
2 12 (25.00%) C#
3 7 (14.58%) Java
3 7 (14.58%) JavaScript
4 1 (2.08%) Perl
4 1 (2.08%) PL/SQL
4 1 (2.08%) Jython
4 1 (2.08%) PowerShell
4 1 (2.08%) Scala
Qualifications
1 23 (47.92%) SC Cleared
1 23 (47.92%) Security Cleared
2 10 (20.83%) DV Cleared
2 10 (20.83%) MCAD
2 10 (20.83%) MCSD
2 10 (20.83%) Microsoft Certification
2 10 (20.83%) MCTS
2 10 (20.83%) MCPD
3 1 (2.08%) ISEB
Quality Assurance & Compliance
1 1 (2.08%) QA
System Software
1 1 (2.08%) VMware Infrastructure
Vendors
1 30 (62.50%) Microsoft
2 1 (2.08%) Sage
2 1 (2.08%) VMware
2 1 (2.08%) Sitecore
2 1 (2.08%) Oracle
2 1 (2.08%) Siebel