The table below looks at the statistics for ITSM skills in IT contracts advertised for the South Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 28 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 52 - 63
Rank change year-on-year
- 0
Contract jobs citing ITSM 9 0 3
As % of all contract IT jobs located in South Wales 1.90% - 0.47%
As % of the Processes & Methodologies category 2.45% - 0.59%
Number of daily rates quoted 2 0 2
Median daily rate £289 - £295
90% offered a daily rate of more than £160 - £271
10% offered a daily rate of more than £418 - £319
UK excluding London median daily rate £375 £375 £369
% change year-on-year
- +1.69%
Number of hourly rates quoted 2 0 0
Median hourly rate £13.00 - -
UK excluding London median hourly rate £17.38 £12.50 £20.00
% change year-on-year
+39.00% -37.50%
ITSM
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Contract IT job ads with a match in the
Processes & Methodologies category
367 449 508
As % of all contract IT jobs located in South Wales 77.43% 83.15% 80.00%
Number of daily rates quoted 254 347 321
Median daily rate £385 £350 £388
Median daily rate % change year-on-year
+10.00% -9.67%
90% offered a daily rate of more than £290 £288 £275
10% offered a daily rate of more than £500 £450 £525
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 22 17 8
Median hourly rate £41.50 £15.63 £17.50
Median hourly rate % change year-on-year
+165.60% -10.71%
90% offered a hourly rate of more than £13.00 £11.40 £14.25
10% offered a hourly rate of more than £47.00 £34.50 £25.75
UK excluding London median hourly rate £33.00 £30.00 £30.00
% change year-on-year
+10.00% -

ITSM
Jobs Demand Trend in South Wales

The demand trend of contract jobs across the South Wales region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in South Wales

ITSM
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South Wales region.

ITSM Daily Rate Trend in South Wales

ITSM
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South Wales region over the 3 months to 28 May 2016.

ITSM Daily Rate Histogram in South Wales

ITSM
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South Wales region.

ITSM Hourly Rate Trend in South Wales

ITSM
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the South Wales region over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff - 9 £289 -
ITSM
Wales

ITSM
Top 30 Related IT Skills in South Wales

For the 6 months to 28 May 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Wales region with a requirement for ITSM.

1 23 (65.71%) ITIL
2 21 (60.00%) Windows
3 14 (40.00%) Service Management
3 14 (40.00%) Active Directory
3 14 (40.00%) Windows 7
4 11 (31.43%) Incident Management
5 9 (25.71%) ServiceNow
5 9 (25.71%) Migration
5 9 (25.71%) Windows XP
6 8 (22.86%) Statistics
6 8 (22.86%) Release Management
7 7 (20.00%) HP
8 6 (17.14%) BMC
8 6 (17.14%) Remedy
8 6 (17.14%) Remedy ITSM
8 6 (17.14%) Workflow
9 5 (14.29%) Validation
9 5 (14.29%) Agile Software Development
9 5 (14.29%) Project Management
9 5 (14.29%) Microsoft
9 5 (14.29%) MS Excel
9 5 (14.29%) PRINCE2
9 5 (14.29%) MS Office
9 5 (14.29%) SAP
9 5 (14.29%) Windows Server
9 5 (14.29%) ITIL V3
10 4 (11.43%) Integration Testing
10 4 (11.43%) HP Quality Center
10 4 (11.43%) SCCM
10 4 (11.43%) SaaS

ITSM
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (14.29%) MS Excel
1 5 (14.29%) MS Office
Business Applications
1 6 (17.14%) Remedy ITSM
2 1 (2.86%) Remedy AR System
Cloud Services
1 4 (11.43%) SaaS
Communications & Networking
1 4 (11.43%) LDAP
1 4 (11.43%) SSL
1 4 (11.43%) VPN
2 3 (8.57%) SAN
3 2 (5.71%) Firewall
3 2 (5.71%) TCP/IP
Development Applications
1 4 (11.43%) HP UFT
1 4 (11.43%) LoadRunner
Job Titles
1 22 (62.86%) Analyst
2 18 (51.43%) Service Analyst
3 15 (42.86%) Service Desk Analyst
4 10 (28.57%) 1st Line Service Desk Analyst
5 8 (22.86%) 1st Line Support
5 8 (22.86%) 1st Line Support Analyst
5 8 (22.86%) Service Desk Support
5 8 (22.86%) Service Desk Support Analyst
6 4 (11.43%) Consultant
6 4 (11.43%) Deployment Analyst
6 4 (11.43%) Release Analyst
6 4 (11.43%) ServiceNow Consultant
6 4 (11.43%) Technical Consultant
7 3 (8.57%) Administrator
7 3 (8.57%) Technical Design Authority
8 2 (5.71%) Knowledge Manager
8 2 (5.71%) Report Analyst
8 2 (5.71%) Transition Manager
9 1 (2.86%) Infrastructure Manager
9 1 (2.86%) Test Manager
Libraries, Frameworks & Software Standards
1 4 (11.43%) CSS
1 4 (11.43%) HTML
1 4 (11.43%) Web Services
1 4 (11.43%) XML
Miscellaneous
1 8 (22.86%) Statistics
2 4 (11.43%) Analytical Skills
2 4 (11.43%) CMDB
2 4 (11.43%) Data Centre
3 3 (8.57%) Enterprise Software
4 1 (2.86%) Management Information System
Operating Systems
1 21 (60.00%) Windows
2 14 (40.00%) Windows 7
3 9 (25.71%) Windows XP
4 5 (14.29%) Windows Server
5 3 (8.57%) Windows Server 2003
5 3 (8.57%) Windows Server 2008
5 3 (8.57%) Windows Server 2012
Processes & Methodologies
1 23 (65.71%) ITIL
2 14 (40.00%) Service Management
3 11 (31.43%) Incident Management
4 9 (25.71%) Migration
5 8 (22.86%) Release Management
6 6 (17.14%) Workflow
7 5 (14.29%) Agile Software Development
7 5 (14.29%) ITIL V3
7 5 (14.29%) PRINCE2
7 5 (14.29%) Project Management
7 5 (14.29%) Validation
8 4 (11.43%) Integration Testing
8 4 (11.43%) Mentoring
8 4 (11.43%) Scrum
8 4 (11.43%) System Integration Testing
8 4 (11.43%) Web Design
9 3 (8.57%) Information Security
9 3 (8.57%) Project Governance
9 3 (8.57%) Risk Management
9 3 (8.57%) Service Delivery
Programming Languages
1 4 (11.43%) JavaScript
2 2 (5.71%) SQL
Qualifications
1 3 (8.57%) SC Cleared
1 3 (8.57%) Security Cleared
2 1 (2.86%) ISEB
2 1 (2.86%) ISTQB
Quality Assurance & Compliance
1 3 (8.57%) QA
2 2 (5.71%) SLA
3 1 (2.86%) Disclosure Scotland
System Software
1 14 (40.00%) Active Directory
Systems Management
1 4 (11.43%) BMC Marimba
1 4 (11.43%) HP Quality Center
1 4 (11.43%) SCCM
1 4 (11.43%) WSUS
Vendors
1 9 (25.71%) ServiceNow
2 7 (20.00%) HP
3 6 (17.14%) BMC
3 6 (17.14%) Remedy
4 5 (14.29%) Microsoft
4 5 (14.29%) SAP
5 4 (11.43%) IBM
6 3 (8.57%) Citrix
6 3 (8.57%) NetApp
6 3 (8.57%) VMware