The first table below looks at the demand for ITSM skills in IT contracts advertised for the South Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South Wales region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 63 - 42
Rank change year-on-year
- 0
Contract jobs citing ITSM 1 0 1
As % of all contract IT jobs located in South Wales 0.16% - 0.23%
As % of the Processes & Methodologies category 0.22% - 0.34%
Number of daily rates quoted 0 0 1
Average daily rate
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of your Daily Rate
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- - £325
UK excluding London average daily rate £385 £348 £315
% change year-on-year
+10.79% +10.31%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.88 £15.50 £14.38
% change year-on-year
+8.87% +7.82%
Processes & Methodologies Category
South Wales
Contract IT job ads with a match in the
Processes & Methodologies category
457 284 297
As % of all contract IT jobs located in South Wales 73.71% 69.95% 68.91%
Number of daily rates quoted 318 181 192
Average daily rate £375 £350 £365
Average daily rate % change year-on-year
+7.14% -4.10%
90% offered a daily rate of more than £220 £245 £275
10% offered a daily rate of more than £525 £475 £500
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 7 15 5
Average hourly rate £22.50 £15.00 £15.25
Average hourly rate % change year-on-year
+50.00% -1.63%
90% offered a hourly rate of more than £13.30 £12.90 £12.95
10% offered a hourly rate of more than £43.00 £16.40 £32.50
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
ITSM
Wales

ITSM
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in South Wales

ITSM
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South Wales region.

ITSM Daily Rate Trend in South Wales

ITSM
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South Wales region.

ITSM Hourly Rate Trend in South Wales

ITSM
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the South Wales region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bridgend - - - -
Caerphilly - - - -
ITSM
Wales

ITSM
Top 30 Related IT Skills in South Wales

For the 6 months to 23 July 2014, IT contractor jobs across the South Wales region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 9 (100.00%) ITIL
2 8 (88.89%) Service Management
3 4 (44.44%) Stakeholder Management
3 4 (44.44%) MS PowerPoint
4 3 (33.33%) Release Management
4 3 (33.33%) ServiceNow
4 3 (33.33%) Active Directory
5 2 (22.22%) MS Excel
5 2 (22.22%) MS Project
5 2 (22.22%) Project Management
5 2 (22.22%) Service Delivery
5 2 (22.22%) Change Management
5 2 (22.22%) Management Information System
5 2 (22.22%) Document Management
5 2 (22.22%) Problem Management
5 2 (22.22%) Legal
5 2 (22.22%) Stakeholder Engagement
5 2 (22.22%) ITIL V3
6 1 (11.11%) Embedded Systems
6 1 (11.11%) NetBackup
6 1 (11.11%) Degree
6 1 (11.11%) Fat Client
6 1 (11.11%) SCCM
6 1 (11.11%) XenApp
6 1 (11.11%) XenDesktop
6 1 (11.11%) Windows 7
6 1 (11.11%) DFS Replication
6 1 (11.11%) Exchange Server 2007
6 1 (11.11%) ISTQB Foundation Certification
6 1 (11.11%) Finance

ITSM
Top Related IT Skills in South Wales by Category

For the 6 months to 23 July 2014, IT contractor jobs across the South Wales region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) MS Exchange
1 1 (11.11%) Exchange Server 2007
Applications
1 4 (44.44%) MS PowerPoint
2 2 (22.22%) MS Project
2 2 (22.22%) MS Excel
Communications & Networking
1 1 (11.11%) DHCP
1 1 (11.11%) DNS
General
1 2 (22.22%) Legal
2 1 (11.11%) Finance
Job Titles
1 3 (33.33%) Project Manager
2 2 (22.22%) Analyst
2 2 (22.22%) Service Analyst
2 2 (22.22%) Release Manager
2 2 (22.22%) Change Manager
2 2 (22.22%) Service Transition Analyst
2 2 (22.22%) Change and Release Manager
3 1 (11.11%) Citrix Specialist
3 1 (11.11%) Senior Citrix Specialist
3 1 (11.11%) Wintel Engineer
Miscellaneous
1 2 (22.22%) Management Information System
2 1 (11.11%) Fat Client
2 1 (11.11%) Embedded Systems
2 1 (11.11%) Thin Client
Operating Systems
1 1 (11.11%) Windows
1 1 (11.11%) Windows XP
1 1 (11.11%) Windows Server 2003
1 1 (11.11%) Windows 7
Processes & Methodologies
1 9 (100.00%) ITIL
2 8 (88.89%) Service Management
3 4 (44.44%) Stakeholder Management
4 3 (33.33%) Release Management
5 2 (22.22%) Stakeholder Engagement
5 2 (22.22%) ITIL V3
5 2 (22.22%) Document Management
5 2 (22.22%) Problem Management
5 2 (22.22%) Service Delivery
5 2 (22.22%) Change Management
5 2 (22.22%) Project Management
6 1 (11.11%) PRINCE2
6 1 (11.11%) CRM
Qualifications
1 1 (11.11%) MCSE
1 1 (11.11%) ISEB
1 1 (11.11%) Microsoft Certification
1 1 (11.11%) Degree
1 1 (11.11%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 3 (33.33%) Active Directory
2 1 (11.11%) XenApp
2 1 (11.11%) XenDesktop
2 1 (11.11%) DFS Replication
Systems Management
1 1 (11.11%) MOM
1 1 (11.11%) NetBackup
1 1 (11.11%) SCCM
Vendors
1 3 (33.33%) ServiceNow
2 1 (11.11%) Microsoft
2 1 (11.11%) Dell
2 1 (11.11%) Citrix
2 1 (11.11%) NetApp