The table below looks at the statistics for ITSM skills in IT contracts advertised for the South Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 46 52 39
Rank change year-on-year
+6 -13
Contract jobs citing ITSM 22 4 7
As % of all contract IT jobs located in South Wales 3.91% 0.77% 1.69%
As % of the Processes & Methodologies category 4.50% 1.05% 2.18%
Number of daily rates quoted 8 4 1
Average daily rate £413 £315 £290
Average daily rate % change year-on-year
+30.95% +8.62%
UK excluding London average daily rate £350 £375 £351
% change year-on-year
-6.66% +6.83%
Number of hourly rates quoted 4 0 0
Average hourly rate £13.00 - -
UK excluding London average hourly rate £13.00 £15.25 £21.25
% change year-on-year
-14.75% -28.23%
ITSM
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Contract IT job ads with a match in the
Processes & Methodologies category
489 382 321
As % of all contract IT jobs located in South Wales 86.86% 73.60% 77.35%
Number of daily rates quoted 358 264 189
Average daily rate £350 £375 £375
Average daily rate % change year-on-year
-6.66% -
90% offered a daily rate of more than £238 £225 £275
10% offered a daily rate of more than £450 £475 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 21 12 10
Average hourly rate £47.29 £22.50 £17.25
Average hourly rate % change year-on-year
+110.17% +30.43%
90% offered a hourly rate of more than £13.00 £11.00 £9.94
10% offered a hourly rate of more than £66.00 £31.30 £105.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

ITSM
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in South Wales

ITSM
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South Wales region.

ITSM Daily Rate Trend in South Wales

ITSM
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South Wales region over the 3 months to 11 February 2016.

ITSM Daily Rate Histogram in South Wales

ITSM
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South Wales region.

ITSM Hourly Rate Trend in South Wales

ITSM
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the South Wales region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +6 18 £350 +11.11% 1
Caerphilly - 1 - - 1
Newport - 1 £625 -
ITSM
Wales

ITSM
Top 30 Related IT Skills in South Wales

For the 6 months to 11 February 2016, IT contractor jobs across the South Wales region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 22 (70.97%) ITIL
2 20 (64.52%) Windows
3 13 (41.94%) Service Management
3 13 (41.94%) Windows 7
4 10 (32.26%) MS Office
4 10 (32.26%) Microsoft
5 9 (29.03%) Remedy
5 9 (29.03%) BMC
5 9 (29.03%) Remedy ITSM
6 8 (25.81%) Degree
6 8 (25.81%) MS Excel
7 7 (22.58%) Active Directory
7 7 (22.58%) HP
7 7 (22.58%) Incident Management
8 6 (19.35%) Migration
8 6 (19.35%) SAP
8 6 (19.35%) SC Cleared
8 6 (19.35%) Security Cleared
8 6 (19.35%) ServiceNow
9 5 (16.13%) Windows Server
9 5 (16.13%) ITIL Foundation Certificate
9 5 (16.13%) ITIL V3
9 5 (16.13%) SQL
9 5 (16.13%) Linux
9 5 (16.13%) Windows XP
9 5 (16.13%) VoIP
9 5 (16.13%) SLA
9 5 (16.13%) Mac OS X
9 5 (16.13%) Project Management
9 5 (16.13%) Workflow

ITSM
Top Related IT Skills in South Wales by Category

For the 6 months to 11 February 2016, IT contractor jobs across the South Wales region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 10 (32.26%) MS Office
2 8 (25.81%) MS Excel
Business Applications
1 9 (29.03%) Remedy ITSM
2 1 (3.23%) Remedy AR System
Communications & Networking
1 5 (16.13%) VoIP
2 3 (9.68%) SAN
3 2 (6.45%) Firewall
3 2 (6.45%) TCP/IP
Database & Business Intelligence
1 3 (9.68%) Data Mining
1 3 (9.68%) Relational Database
1 3 (9.68%) SQL Server
Development Applications
1 4 (12.90%) HP UFT
1 4 (12.90%) LoadRunner
General
1 3 (9.68%) Aerospace
1 3 (9.68%) Finance
Job Titles
1 20 (64.52%) Analyst
2 16 (51.61%) Service Analyst
3 13 (41.94%) Service Desk Analyst
4 6 (19.35%) 1st Line Service Desk Analyst
5 5 (16.13%) 1st Line Support
5 5 (16.13%) 1st Line Support Analyst
5 5 (16.13%) Service Desk Support
5 5 (16.13%) Service Desk Support Analyst
6 4 (12.90%) Deployment Analyst
6 4 (12.90%) Release Analyst
7 3 (9.68%) 3rd Line Support
7 3 (9.68%) 3rd Line Support Engineer
7 3 (9.68%) Administrator
7 3 (9.68%) Support Engineer
7 3 (9.68%) Technical Design Authority
8 2 (6.45%) Knowledge Manager
8 2 (6.45%) Report Analyst
9 1 (3.23%) Developer
9 1 (3.23%) Services Delivery Analyst
9 1 (3.23%) Transition Manager
Miscellaneous
1 4 (12.90%) CMDB
1 4 (12.90%) Statistics
2 3 (9.68%) Computer Science
2 3 (9.68%) Data Centre
2 3 (9.68%) Enterprise Software
2 3 (9.68%) Replication
3 1 (3.23%) Management Information System
Operating Systems
1 20 (64.52%) Windows
2 13 (41.94%) Windows 7
3 5 (16.13%) Linux
3 5 (16.13%) Mac OS X
3 5 (16.13%) Windows Server
3 5 (16.13%) Windows XP
4 3 (9.68%) Windows Server 2003
4 3 (9.68%) Windows Server 2008
4 3 (9.68%) Windows Server 2012
Processes & Methodologies
1 22 (70.97%) ITIL
2 13 (41.94%) Service Management
3 7 (22.58%) Incident Management
4 6 (19.35%) Migration
5 5 (16.13%) ITIL V3
5 5 (16.13%) Project Management
5 5 (16.13%) Workflow
6 4 (12.90%) Mentoring
6 4 (12.90%) PRINCE2
6 4 (12.90%) Release Management
6 4 (12.90%) Validation
7 3 (9.68%) Information Security
7 3 (9.68%) Performance Tuning
7 3 (9.68%) Project Governance
7 3 (9.68%) Risk Management
7 3 (9.68%) Service Delivery
7 3 (9.68%) Time Management
8 2 (6.45%) Change Management
8 2 (6.45%) Knowledge Management
8 2 (6.45%) Test Strategy
Programming Languages
1 5 (16.13%) SQL
2 3 (9.68%) C
Qualifications
1 8 (25.81%) Degree
2 6 (19.35%) SC Cleared
2 6 (19.35%) Security Cleared
3 5 (16.13%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (16.13%) SLA
2 2 (6.45%) QA
3 1 (3.23%) Disclosure Scotland
System Software
1 7 (22.58%) Active Directory
Systems Management
1 4 (12.90%) BMC Marimba
1 4 (12.90%) HP Quality Center
1 4 (12.90%) SCCM
1 4 (12.90%) WSUS
Vendors
1 10 (32.26%) Microsoft
2 9 (29.03%) BMC
2 9 (29.03%) Remedy
3 7 (22.58%) HP
4 6 (19.35%) SAP
4 6 (19.35%) ServiceNow
5 4 (12.90%) IBM
6 3 (9.68%) Citrix
6 3 (9.68%) NetApp
6 3 (9.68%) VMware
Caerphilly, Mid Glamorgan
CPS Group UK
Rate: £12 - £13 per hour
Posted: 5 days ago
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Rate: £13.00 per hour + shift allowance
Posted: 6 days ago