The table below looks at the statistics for ITSM skills in IT contracts advertised for the South Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank - - 38
Contract jobs citing ITSM 0 0 2
As % of all contract IT jobs located in South Wales - - 0.50%
As % of the Processes & Methodologies category - - 0.72%
Number of daily rates quoted 0 0 2
Average daily rate
Keep up to 90%
of your Daily Rate
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- - £325
UK excluding London average daily rate £400 £350 £325
% change year-on-year
+14.28% +7.69%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £17.50 £14.00 £15.38
% change year-on-year
+25.00% -8.94%
ITSM
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Contract IT job ads with a match in the
Processes & Methodologies category
418 332 277
As % of all contract IT jobs located in South Wales 72.82% 70.49% 69.42%
Number of daily rates quoted 303 231 181
Average daily rate £375 £350 £341
Average daily rate % change year-on-year
+7.14% +2.79%
90% offered a daily rate of more than £220 £250 £276
10% offered a daily rate of more than £450 £450 £500
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 7 13 5
Average hourly rate £23.75 £15.00 £13.00
Average hourly rate % change year-on-year
+58.33% +15.38%
90% offered a hourly rate of more than £9.90 £10.63 £12.85
10% offered a hourly rate of more than £66.50 £21.60 £58.00
UK excluding London average hourly rate £26.50 £30.00 £31.00
% change year-on-year
-11.66% -3.22%

ITSM
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in South Wales

ITSM
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South Wales region.

ITSM Daily Rate Trend in South Wales

ITSM
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South Wales region.

ITSM Hourly Rate Trend in South Wales

ITSM
Top 24 Related IT Skills in South Wales

For the 6 months to 2 September 2014, IT contractor jobs across the South Wales region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 2 (100.00%) ITIL
2 1 (50.00%) PRINCE2
2 1 (50.00%) Windows
2 1 (50.00%) CRM
2 1 (50.00%) Windows XP
2 1 (50.00%) MS Exchange
2 1 (50.00%) DHCP
2 1 (50.00%) DNS
2 1 (50.00%) SLA
2 1 (50.00%) Active Directory
2 1 (50.00%) Dell
2 1 (50.00%) NetApp
2 1 (50.00%) Thin Client
2 1 (50.00%) Windows Server 2003
2 1 (50.00%) MOM
2 1 (50.00%) Service Management
2 1 (50.00%) NetBackup
2 1 (50.00%) Exchange Server 2007
2 1 (50.00%) Release Management
2 1 (50.00%) Fat Client
2 1 (50.00%) SCCM
2 1 (50.00%) Windows 7
2 1 (50.00%) DFS Replication
2 1 (50.00%) Embedded Systems

ITSM
Top Related IT Skills in South Wales by Category

For the 6 months to 2 September 2014, IT contractor jobs across the South Wales region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) MS Exchange
1 1 (50.00%) Exchange Server 2007
Communications & Networking
1 1 (50.00%) DHCP
1 1 (50.00%) DNS
Job Titles
1 1 (50.00%) Project Manager
1 1 (50.00%) Wintel Engineer
Miscellaneous
1 1 (50.00%) Thin Client
1 1 (50.00%) Fat Client
1 1 (50.00%) Embedded Systems
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows XP
1 1 (50.00%) Windows Server 2003
1 1 (50.00%) Windows 7
Processes & Methodologies
1 2 (100.00%) ITIL
2 1 (50.00%) PRINCE2
2 1 (50.00%) CRM
2 1 (50.00%) Service Management
2 1 (50.00%) Release Management
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) DFS Replication
Systems Management
1 1 (50.00%) MOM
1 1 (50.00%) NetBackup
1 1 (50.00%) SCCM
Vendors
1 1 (50.00%) Dell
1 1 (50.00%) NetApp