The table below looks at the statistics for ITSM skills in IT contracts advertised for the South Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 22 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Wales / South Wales
Rank 41 50 53
Rank change year-on-year
+9 +3
Contract jobs citing ITSM 5 12 5
As % of all contract IT jobs located in South Wales 1.08% 2.31% 0.97%
As % of the Processes & Methodologies category 1.36% 2.70% 1.33%
Number of daily rates quoted 5 6 5
Median daily rate £186 £413 £315
Median daily rate % change year-on-year
-55.03% +30.95%
90% offered a daily rate of more than £176 £313 £308
10% offered a daily rate of more than £350 £475 £422
UK excluding London median daily rate £350 £363 £400
% change year-on-year
-3.44% -9.37%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £12.00 £18.53 £15.00
% change year-on-year
-35.22% +23.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Contract IT job ads with a match in the
Processes & Methodologies category
369 444 377
As % of all contract IT jobs located in South Wales 80.04% 85.55% 73.35%
Number of daily rates quoted 274 338 262
Median daily rate £400 £326 £375
Median daily rate % change year-on-year
+22.60% -13.00%
90% offered a daily rate of more than £180 £238 £220
10% offered a daily rate of more than £525 £413 £475
UK excluding London median daily rate £405 £400 £393
% change year-on-year
+1.25% +1.91%
Number of hourly rates quoted 17 15 15
Median hourly rate £28.75 £47.00 £22.50
Median hourly rate % change year-on-year
-38.82% +108.88%
90% offered a hourly rate of more than £14.17 £13.00 £11.00
10% offered a hourly rate of more than £55.00 £48.00 £29.70
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

ITSM
Jobs Demand Trend in South Wales

The demand trend of contract jobs across the South Wales region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in South Wales

ITSM
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South Wales region.

ITSM Daily Rate Trend in South Wales

ITSM
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South Wales region over the 3 months to 22 January 2017.

ITSM Daily Rate Histogram in South Wales

ITSM
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South Wales region.

ITSM Hourly Rate Trend in South Wales

ITSM
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the South Wales region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +8 5 £186 -55.03%
ITSM
Wales

ITSM
Top 30 Related IT Skills in South Wales

For the 6 months to 22 January 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Wales region with a requirement for ITSM.

1 20 (100.00%) ITIL
2 10 (50.00%) Security Cleared
3 9 (45.00%) Service Management
4 8 (40.00%) Release Management
5 7 (35.00%) SC Cleared
5 7 (35.00%) Scrum
5 7 (35.00%) Agile Software Development
5 7 (35.00%) ServiceNow
5 7 (35.00%) Analytical Skills
5 7 (35.00%) Disclosure Scotland
6 6 (30.00%) Windows
6 6 (30.00%) Active Directory
7 5 (25.00%) HTML
7 5 (25.00%) JavaScript
7 5 (25.00%) CSS
7 5 (25.00%) ITIL Certification
7 5 (25.00%) Web Design
7 5 (25.00%) Integration Testing
7 5 (25.00%) System Integration Testing
8 4 (20.00%) Windows 7
8 4 (20.00%) ITIL V3
8 4 (20.00%) Incident Management
8 4 (20.00%) Statistics
8 4 (20.00%) Service Delivery
8 4 (20.00%) Windows XP
9 3 (15.00%) IBM
9 3 (15.00%) ISEB
9 3 (15.00%) XML
9 3 (15.00%) XSLT
9 3 (15.00%) SQL Server

ITSM
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (15.00%) BizTalk Server
1 3 (15.00%) JCAPS
1 3 (15.00%) WebSphere
Applications
1 2 (10.00%) MS Visio
2 1 (5.00%) MS Excel
Cloud Services
1 2 (10.00%) Office 365
Communications & Networking
1 2 (10.00%) Firewall
1 2 (10.00%) Network Security
Database & Business Intelligence
1 3 (15.00%) SQL Server
1 3 (15.00%) SQL Server Integration Services
Job Titles
1 9 (45.00%) Analyst
2 6 (30.00%) Service Analyst
2 6 (30.00%) Service Desk Analyst
3 5 (25.00%) Administrator
3 5 (25.00%) Developer
3 5 (25.00%) ITSM Developer
3 5 (25.00%) ServiceNow Developer
4 3 (15.00%) Business Analyst
4 3 (15.00%) Support Analyst
5 2 (10.00%) Delivery Manager
5 2 (10.00%) NOC Engineer
5 2 (10.00%) Process Improvement Manager
5 2 (10.00%) Service Manager
5 2 (10.00%) Services Delivery Manager
5 2 (10.00%) Technical Analyst
5 2 (10.00%) Technical Business Analyst
5 2 (10.00%) Technical Support
5 2 (10.00%) Technical Support Analyst
6 1 (5.00%) Project Support Coordinator
6 1 (5.00%) Senior Analyst
Libraries, Frameworks & Software Standards
1 5 (25.00%) CSS
1 5 (25.00%) HTML
2 3 (15.00%) IBM Integration Bus
2 3 (15.00%) XML
2 3 (15.00%) XSLT
Miscellaneous
1 7 (35.00%) Analytical Skills
2 4 (20.00%) Statistics
3 2 (10.00%) NHS
3 2 (10.00%) Performance Metrics
Operating Systems
1 6 (30.00%) Windows
2 4 (20.00%) Windows 7
2 4 (20.00%) Windows XP
Processes & Methodologies
1 20 (100.00%) ITIL
2 9 (45.00%) Service Management
3 8 (40.00%) Release Management
4 7 (35.00%) Agile Software Development
4 7 (35.00%) Scrum
5 5 (25.00%) Integration Testing
5 5 (25.00%) System Integration Testing
5 5 (25.00%) Web Design
6 4 (20.00%) Incident Management
6 4 (20.00%) ITIL V3
6 4 (20.00%) Service Delivery
7 3 (15.00%) Business Analysis
7 3 (15.00%) PRINCE2
7 3 (15.00%) Project Management
8 2 (10.00%) Performance Analysis
8 2 (10.00%) Process Improvement
Programming Languages
1 5 (25.00%) JavaScript
Qualifications
1 10 (50.00%) Security Cleared
2 7 (35.00%) SC Cleared
3 5 (25.00%) ITIL Certification
4 3 (15.00%) ISEB
5 2 (10.00%) CCENT
5 2 (10.00%) CCNA
5 2 (10.00%) CCNP
5 2 (10.00%) Cisco Certification
5 2 (10.00%) Degree
5 2 (10.00%) Network+ Certification
Quality Assurance & Compliance
1 7 (35.00%) Disclosure Scotland
2 3 (15.00%) HL7
System Software
1 6 (30.00%) Active Directory
Systems Management
1 2 (10.00%) CA Spectrum
1 2 (10.00%) Zenoss
Vendors
1 7 (35.00%) ServiceNow
2 3 (15.00%) Fiorano
2 3 (15.00%) IBM
2 3 (15.00%) InterSystems
3 2 (10.00%) Avaya
3 2 (10.00%) CA
3 2 (10.00%) CheckPoint
3 2 (10.00%) Cisco
3 2 (10.00%) Intel Security
3 2 (10.00%) LogRhythm
3 2 (10.00%) Nortel