The table below looks at the statistics for ITSM skills in IT contracts advertised for the South Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 28 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Wales / South Wales
Rank 50 46 48
Rank change year-on-year
-4 +2
Contract jobs citing ITSM 5 26 4
As % of all contract IT jobs located in South Wales 0.91% 4.50% 0.83%
As % of the Processes & Methodologies category 1.10% 5.07% 1.11%
Number of daily rates quoted 5 8 4
Median daily rate £249 £413 £315
Median daily rate % change year-on-year
-39.63% +30.95%
90% offered a daily rate of more than £178 £235 £306
10% offered a daily rate of more than £325 £520 £340
UK excluding London median daily rate £385 £350 £358
% change year-on-year
+10.00% -2.09%
Number of hourly rates quoted 0 7 0
Median hourly rate - £13.00 -
UK excluding London median hourly rate £13.00 £13.00 £16.38
% change year-on-year
- -20.61%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Contract IT job ads with a match in the
Processes & Methodologies category
454 513 359
As % of all contract IT jobs located in South Wales 82.55% 88.75% 74.64%
Number of daily rates quoted 334 369 239
Median daily rate £385 £350 £375
Median daily rate % change year-on-year
+10.00% -6.66%
90% offered a daily rate of more than £180 £238 £225
10% offered a daily rate of more than £525 £450 £475
UK excluding London median daily rate £408 £400 £399
% change year-on-year
+2.00% +0.29%
Number of hourly rates quoted 28 25 13
Median hourly rate £25.00 £47.00 £15.63
Median hourly rate % change year-on-year
-46.80% +200.80%
90% offered a hourly rate of more than £14.50 £13.00 £11.00
10% offered a hourly rate of more than £55.00 £66.00 £32.50
UK excluding London median hourly rate £36.00 £40.00 £29.00
% change year-on-year
-10.00% +37.93%

ITSM
Jobs Demand Trend in South Wales

The demand trend of contract jobs across the South Wales region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in South Wales

ITSM
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South Wales region.

ITSM Daily Rate Trend in South Wales

ITSM
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South Wales region over the 3 months to 28 February 2017.

ITSM Daily Rate Histogram in South Wales

ITSM
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South Wales region.

ITSM Hourly Rate Trend in South Wales

ITSM
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the South Wales region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -4 5 £186 -47.00%
Newport -2 1 £325 -48.00%
ITSM
Wales

ITSM
Top 30 Related IT Skills in South Wales

For the 6 months to 28 February 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Wales region with a requirement for ITSM.

1 13 (100.00%) ITIL
2 10 (76.92%) Release Management
3 8 (61.54%) Security Cleared
3 8 (61.54%) Service Management
4 6 (46.15%) Service Delivery
4 6 (46.15%) ITIL V3
5 5 (38.46%) ServiceNow
5 5 (38.46%) Analytical Skills
5 5 (38.46%) System Integration Testing
5 5 (38.46%) Disclosure Scotland
5 5 (38.46%) Customer Requirements
5 5 (38.46%) JCAPS
5 5 (38.46%) IBM Integration Bus
5 5 (38.46%) Integration Testing
5 5 (38.46%) WebSphere
5 5 (38.46%) HL7
5 5 (38.46%) SC Cleared
5 5 (38.46%) Agile Software Development
5 5 (38.46%) SQL Server Integration Services
5 5 (38.46%) Project Management
5 5 (38.46%) InterSystems
5 5 (38.46%) Scrum
5 5 (38.46%) Fiorano
5 5 (38.46%) Web Design
5 5 (38.46%) PRINCE2
5 5 (38.46%) SQL Server
5 5 (38.46%) CSS
5 5 (38.46%) XML
5 5 (38.46%) HTML
5 5 (38.46%) JavaScript

ITSM
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (38.46%) BizTalk Server
1 5 (38.46%) JCAPS
1 5 (38.46%) WebSphere
Applications
1 1 (7.69%) MS Excel
1 1 (7.69%) MS Visio
Database & Business Intelligence
1 5 (38.46%) SQL Server
1 5 (38.46%) SQL Server Integration Services
Job Titles
1 5 (38.46%) Administrator
1 5 (38.46%) Developer
1 5 (38.46%) ITSM Developer
1 5 (38.46%) ServiceNow Developer
2 3 (23.08%) Analyst
2 3 (23.08%) Business Analyst
2 3 (23.08%) Support Analyst
3 2 (15.38%) Applications Manager
3 2 (15.38%) Applications Support
3 2 (15.38%) Applications Support Manager
3 2 (15.38%) Delivery Manager
3 2 (15.38%) Process Improvement Manager
3 2 (15.38%) Service Manager
3 2 (15.38%) Services Delivery Manager
3 2 (15.38%) Support Manager
3 2 (15.38%) Technical Analyst
3 2 (15.38%) Technical Business Analyst
3 2 (15.38%) Technical Support
3 2 (15.38%) Technical Support Analyst
4 1 (7.69%) ITIL Manager
Libraries, Frameworks & Software Standards
1 5 (38.46%) CSS
1 5 (38.46%) HTML
1 5 (38.46%) IBM Integration Bus
1 5 (38.46%) XML
2 4 (30.77%) XSLT
Miscellaneous
1 5 (38.46%) Analytical Skills
2 1 (7.69%) Client/Server
2 1 (7.69%) NHS
Processes & Methodologies
1 13 (100.00%) ITIL
2 10 (76.92%) Release Management
3 8 (61.54%) Service Management
4 6 (46.15%) ITIL V3
4 6 (46.15%) Service Delivery
5 5 (38.46%) Agile Software Development
5 5 (38.46%) Customer Requirements
5 5 (38.46%) Integration Testing
5 5 (38.46%) PRINCE2
5 5 (38.46%) Project Management
5 5 (38.46%) Scrum
5 5 (38.46%) System Integration Testing
5 5 (38.46%) Web Design
6 4 (30.77%) Business Analysis
7 2 (15.38%) Performance Analysis
7 2 (15.38%) Performance Metrics
7 2 (15.38%) Process Improvement
8 1 (7.69%) Incident Management
8 1 (7.69%) Performance Management
8 1 (7.69%) Problem Management
Programming Languages
1 5 (38.46%) JavaScript
2 1 (7.69%) SQL
Qualifications
1 8 (61.54%) Security Cleared
2 5 (38.46%) ITIL Certification
2 5 (38.46%) SC Cleared
3 3 (23.08%) Degree
3 3 (23.08%) ISEB
Quality Assurance & Compliance
1 5 (38.46%) Disclosure Scotland
1 5 (38.46%) HL7
Vendors
1 5 (38.46%) Fiorano
1 5 (38.46%) IBM
1 5 (38.46%) InterSystems
1 5 (38.46%) ServiceNow