The table below looks at the statistics for ITSM skills in IT contracts advertised for the South Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 46 38 41
Rank change year-on-year
-8 +3
Contract jobs citing ITSM 4 10 1
As % of all contract IT jobs located in South Wales 0.83% 2.12% 0.29%
As % of the Processes & Methodologies category 1.14% 2.73% 0.39%
Number of daily rates quoted 4 4 0
Average daily rate
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of your Daily Rate
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£315 £245 -
Average daily rate % change year-on-year
+28.57% -
UK excluding London average daily rate £350 £355 £338
% change year-on-year
-1.40% +5.18%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.75 £20.00 £14.08
% change year-on-year
-16.25% +42.02%
ITSM
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Contract IT job ads with a match in the
Processes & Methodologies category
351 366 255
As % of all contract IT jobs located in South Wales 72.52% 77.54% 73.70%
Number of daily rates quoted 234 223 147
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £220 £275 £275
10% offered a daily rate of more than £478 £500 £450
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 13 10 8
Average hourly rate £15.63 £32.50 £12.24
Average hourly rate % change year-on-year
-51.92% +165.46%
90% offered a hourly rate of more than £11.00 £13.75 £9.32
10% offered a hourly rate of more than £32.50 £105.00 £16.95
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

ITSM
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in South Wales

ITSM
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South Wales region.

ITSM Daily Rate Trend in South Wales

ITSM
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South Wales region.

ITSM Hourly Rate Trend in South Wales

ITSM
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the South Wales region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -1 3 £315 +28.57%
Torfaen - - - -
ITSM
Wales

ITSM
Top 30 Related IT Skills in South Wales

For the 6 months to 27 February 2015, IT contractor jobs across the South Wales region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 7 (100.00%) ITIL
2 6 (85.71%) ServiceNow
3 5 (71.43%) MS Office
3 5 (71.43%) ITIL V3
3 5 (71.43%) Workflow
3 5 (71.43%) Knowledge Management
3 5 (71.43%) MS Excel
4 4 (57.14%) Microsoft
4 4 (57.14%) Problem Management
5 3 (42.86%) Coaching
5 3 (42.86%) Analytical Skills
5 3 (42.86%) ITIL Certification
6 2 (28.57%) Service Management
7 1 (14.29%) BT
7 1 (14.29%) Agile Software Development
7 1 (14.29%) Remedy ITSM
7 1 (14.29%) Security Cleared
7 1 (14.29%) APMP
7 1 (14.29%) ITIL V2
7 1 (14.29%) Network Management
7 1 (14.29%) PMP
7 1 (14.29%) PMI Certification
7 1 (14.29%) Juniper
7 1 (14.29%) BMC
7 1 (14.29%) Remedy
7 1 (14.29%) Project Management
7 1 (14.29%) LAN
7 1 (14.29%) WAN
7 1 (14.29%) Cisco
7 1 (14.29%) PRINCE2

ITSM
Top Related IT Skills in South Wales by Category

For the 6 months to 27 February 2015, IT contractor jobs across the South Wales region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 5 (71.43%) MS Office
1 5 (71.43%) MS Excel
Business Applications
1 1 (14.29%) Remedy ITSM
Communications & Networking
1 1 (14.29%) LAN
1 1 (14.29%) WAN
Job Titles
1 5 (71.43%) Analyst
1 5 (71.43%) Knowledge Analyst
2 1 (14.29%) Service Operations Manager
2 1 (14.29%) Systems Designer
2 1 (14.29%) Operations Manager
2 1 (14.29%) Service Manager
2 1 (14.29%) Designer
Miscellaneous
1 3 (42.86%) Analytical Skills
Processes & Methodologies
1 7 (100.00%) ITIL
2 5 (71.43%) Workflow
2 5 (71.43%) Knowledge Management
2 5 (71.43%) ITIL V3
3 4 (57.14%) Problem Management
4 3 (42.86%) Coaching
5 2 (28.57%) Service Management
6 1 (14.29%) Network Management
6 1 (14.29%) ITIL V2
6 1 (14.29%) Agile Software Development
6 1 (14.29%) PRINCE2
6 1 (14.29%) Project Management
Qualifications
1 3 (42.86%) ITIL Certification
2 1 (14.29%) PMP
2 1 (14.29%) PMI Certification
2 1 (14.29%) Security Cleared
2 1 (14.29%) APMP
Vendors
1 6 (85.71%) ServiceNow
2 4 (57.14%) Microsoft
3 1 (14.29%) Juniper
3 1 (14.29%) BMC
3 1 (14.29%) Remedy
3 1 (14.29%) BT
3 1 (14.29%) Cisco