The table below looks at the statistics for ITSM skills in IT contracts advertised for the South Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 10 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 57 64 59
Rank change year-on-year
+7 -5
Contract jobs citing ITSM 8 5 3
As % of all contract IT jobs located in South Wales 1.27% 0.83% 0.57%
As % of the Processes & Methodologies category 1.52% 1.04% 0.71%
Number of daily rates quoted 8 4 3
Median daily rate £500 £400 £450
Median daily rate % change year-on-year
+25.00% -11.11%
UK excluding London median daily rate £335 £400 £400
% change year-on-year
-16.25% -
Number of hourly rates quoted 0 1 0
Median hourly rate - £11.00 -
UK excluding London median hourly rate £11.16 £18.05 £15.00
% change year-on-year
-38.18% +20.33%
ITSM
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Contract IT job ads with a match in the
Processes & Methodologies category
525 483 425
As % of all contract IT jobs located in South Wales 83.33% 80.63% 81.11%
Number of daily rates quoted 388 387 302
Median daily rate £425 £350 £350
Median daily rate % change year-on-year
+21.42% -
90% offered a daily rate of more than £300 £300 £250
10% offered a daily rate of more than £550 £450 £475
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 22 14 9
Median hourly rate £32.50 £21.00 £22.50
Median hourly rate % change year-on-year
+54.76% -6.66%
90% offered a hourly rate of more than £18.00 £11.00 £11.00
10% offered a hourly rate of more than £60.00 £48.40 £29.50
UK excluding London median hourly rate £30.00 £34.00 £25.00
% change year-on-year
-11.76% +36.00%

ITSM
Jobs Demand Trend in South Wales

The demand trend of contract jobs across the South Wales region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in South Wales

ITSM
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the South Wales region.

ITSM Daily Rate Trend in South Wales

ITSM
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the South Wales region over the 3 months to 10 December 2016.

ITSM Daily Rate Histogram in South Wales

ITSM
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the South Wales region.

ITSM Hourly Rate Trend in South Wales

ITSM
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the South Wales region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +16 3 £350 +27.27%
ITSM
Wales

ITSM
Top 30 Related IT Skills in South Wales

For the 6 months to 10 December 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Wales region with a requirement for ITSM.

1 17 (94.44%) ITIL
2 9 (50.00%) Security Cleared
3 8 (44.44%) SC Cleared
4 7 (38.89%) ServiceNow
4 7 (38.89%) Analytical Skills
4 7 (38.89%) Disclosure Scotland
4 7 (38.89%) Service Management
4 7 (38.89%) Scrum
4 7 (38.89%) Agile Software Development
5 6 (33.33%) Windows
5 6 (33.33%) Active Directory
6 5 (27.78%) ITIL Certification
6 5 (27.78%) HTML
6 5 (27.78%) JavaScript
6 5 (27.78%) CSS
6 5 (27.78%) Web Design
6 5 (27.78%) System Integration Testing
6 5 (27.78%) Release Management
6 5 (27.78%) Integration Testing
7 4 (22.22%) Windows 7
7 4 (22.22%) Incident Management
7 4 (22.22%) Statistics
7 4 (22.22%) Windows XP
8 2 (11.11%) MS Visio
8 2 (11.11%) Cisco
8 2 (11.11%) CCNP
8 2 (11.11%) CCNA
8 2 (11.11%) Avaya
8 2 (11.11%) CA
8 2 (11.11%) NHS

ITSM
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (11.11%) MS Visio
2 1 (5.56%) MS Excel
Cloud Services
1 2 (11.11%) Office 365
Communications & Networking
1 2 (11.11%) Firewall
1 2 (11.11%) Network Security
Job Titles
1 6 (33.33%) Analyst
1 6 (33.33%) Service Analyst
1 6 (33.33%) Service Desk Analyst
2 5 (27.78%) Administrator
2 5 (27.78%) Developer
2 5 (27.78%) ITSM Developer
2 5 (27.78%) ServiceNow Developer
3 2 (11.11%) Delivery Manager
3 2 (11.11%) NOC Engineer
3 2 (11.11%) Process Improvement Manager
3 2 (11.11%) Service Manager
3 2 (11.11%) Services Delivery Manager
4 1 (5.56%) Coordinator
4 1 (5.56%) Project Coordinator
4 1 (5.56%) Project Support Coordinator
4 1 (5.56%) Service Management Specialist
4 1 (5.56%) Test Manager
Libraries, Frameworks & Software Standards
1 5 (27.78%) CSS
1 5 (27.78%) HTML
Miscellaneous
1 7 (38.89%) Analytical Skills
2 4 (22.22%) Statistics
3 2 (11.11%) NHS
3 2 (11.11%) Performance Metrics
Operating Systems
1 6 (33.33%) Windows
2 4 (22.22%) Windows 7
2 4 (22.22%) Windows XP
Processes & Methodologies
1 17 (94.44%) ITIL
2 7 (38.89%) Agile Software Development
2 7 (38.89%) Scrum
2 7 (38.89%) Service Management
3 5 (27.78%) Integration Testing
3 5 (27.78%) Release Management
3 5 (27.78%) System Integration Testing
3 5 (27.78%) Web Design
4 4 (22.22%) Incident Management
5 2 (11.11%) Process Improvement
5 2 (11.11%) Service Delivery
6 1 (5.56%) ITIL V3
6 1 (5.56%) Software Testing
6 1 (5.56%) Test Management
Programming Languages
1 5 (27.78%) JavaScript
Qualifications
1 9 (50.00%) Security Cleared
2 8 (44.44%) SC Cleared
3 5 (27.78%) ITIL Certification
4 2 (11.11%) CCENT
4 2 (11.11%) CCNA
4 2 (11.11%) CCNP
4 2 (11.11%) Cisco Certification
4 2 (11.11%) Network+ Certification
Quality Assurance & Compliance
1 7 (38.89%) Disclosure Scotland
System Software
1 6 (33.33%) Active Directory
Systems Management
1 2 (11.11%) CA Spectrum
1 2 (11.11%) Zenoss
Vendors
1 7 (38.89%) ServiceNow
2 2 (11.11%) Avaya
2 2 (11.11%) CA
2 2 (11.11%) CheckPoint
2 2 (11.11%) Cisco
2 2 (11.11%) Intel Security
2 2 (11.11%) LogRhythm
2 2 (11.11%) Nortel