The table below looks at the statistics for Service Management skills in IT contracts advertised for the South Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 61 54 40
Rank change year-on-year
-7 -14
Contract jobs citing Service Management 9 13 2
As % of all contract IT jobs located in South Wales 1.52% 2.03% 0.54%
As % of the Processes & Methodologies category 1.92% 2.56% 0.74%
Number of daily rates quoted 9 7 1
Average daily rate
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of your Daily Rate
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£290 £300 £350
Average daily rate % change year-on-year
-3.33% -14.28%
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.35 £16.00 £14.00
% change year-on-year
-16.56% +14.28%
Service Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Contract IT job ads with a match in the
Processes & Methodologies category
469 507 269
As % of all contract IT jobs located in South Wales 79.09% 79.10% 73.30%
Number of daily rates quoted 372 334 175
Average daily rate £365 £375 £365
Average daily rate % change year-on-year
-2.66% +2.73%
90% offered a daily rate of more than £255 £250 £235
10% offered a daily rate of more than £450 £525 £500
UK excluding London average daily rate £388 £375 £370
% change year-on-year
+3.33% +1.35%
Number of hourly rates quoted 13 11 12
Average hourly rate £13.70 £17.50 £15.00
Average hourly rate % change year-on-year
-21.71% +16.66%
90% offered a hourly rate of more than £10.10 £13.00 £12.65
10% offered a hourly rate of more than £16.80 £25.00 £15.58
UK excluding London average hourly rate £30.00 £28.50 £30.50
% change year-on-year
+5.26% -6.55%

Service Management
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Wales

Service Management
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South Wales region.

Service Management Daily Rate Trend in South Wales

Service Management
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South Wales region over the 3 months to 3 July 2015.

Service Management Daily Rate Histogram in South Wales

Service Management
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South Wales region.

Service Management Hourly Rate Trend in South Wales

Service Management
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the South Wales region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +5 9 £290 +23.40% 3
Service Management
Wales

Service Management
Top 30 Related IT Skills in South Wales

For the 6 months to 3 July 2015, IT contractor jobs across the South Wales region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 22 (81.48%) ITIL
2 11 (40.74%) Microsoft
3 9 (33.33%) ITIL V3
4 8 (29.63%) Service Delivery
5 7 (25.93%) Project Management
5 7 (25.93%) MS Office
6 6 (22.22%) SQL
7 4 (14.81%) MS Excel
7 4 (14.81%) Windows
7 4 (14.81%) Web Services
7 4 (14.81%) Configuration Management
7 4 (14.81%) Incident Management
7 4 (14.81%) Problem Management
8 3 (11.11%) Degree
8 3 (11.11%) Agile Software Development
8 3 (11.11%) Microsoft Azure
8 3 (11.11%) Active Directory
8 3 (11.11%) PRINCE2
8 3 (11.11%) CRM
8 3 (11.11%) SharePoint
9 2 (7.41%) .NET
9 2 (7.41%) SQL Server
9 2 (7.41%) PRINCE2 Certification
9 2 (7.41%) Risk Management
9 2 (7.41%) Finance
9 2 (7.41%) Migration
9 2 (7.41%) Reference Data
9 2 (7.41%) ServiceNow
9 2 (7.41%) Azure SQL Database
9 2 (7.41%) Software Delivery

Service Management
Top Related IT Skills in South Wales by Category

For the 6 months to 3 July 2015, IT contractor jobs across the South Wales region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (11.11%) SharePoint
Applications
1 7 (25.93%) MS Office
2 4 (14.81%) MS Excel
3 1 (3.70%) MS PowerPoint
Business Applications
1 1 (3.70%) Oracle 11i
1 1 (3.70%) Oracle EBS
1 1 (3.70%) Dynamics CRM
1 1 (3.70%) Oracle EBS R12
Cloud Services
1 3 (11.11%) Microsoft Azure
Communications & Networking
1 1 (3.70%) VoIP
1 1 (3.70%) PABX
Database & Business Intelligence
1 2 (7.41%) SQL Server
1 2 (7.41%) Azure SQL Database
2 1 (3.70%) Oracle Database
2 1 (3.70%) Data Warehouse
2 1 (3.70%) Oracle Database 10g
2 1 (3.70%) Firebird
2 1 (3.70%) SQL Server 2008
General
1 2 (7.41%) Finance
2 1 (3.70%) Telecoms
Job Titles
1 11 (40.74%) Analyst
2 4 (14.81%) Service Analyst
2 4 (14.81%) Service Manager
3 3 (11.11%) Support Manager
3 3 (11.11%) Applications Support Manager
3 3 (11.11%) Applications Manager
3 3 (11.11%) Applications Support
4 2 (7.41%) Senior Project Manager
4 2 (7.41%) Senior Manager
4 2 (7.41%) Project Manager
4 2 (7.41%) Desktop Support
4 2 (7.41%) Problem Analyst
4 2 (7.41%) Incident Analyst
4 2 (7.41%) Service Transition Analyst
5 1 (3.70%) Service Transition Manager
5 1 (3.70%) ServiceNow Developer
5 1 (3.70%) 2nd Line Support Engineer
5 1 (3.70%) Agile Project Manager
5 1 (3.70%) Transition Manager
5 1 (3.70%) Incident Manager
Libraries, Frameworks & Software Standards
1 4 (14.81%) Web Services
2 2 (7.41%) .NET
3 1 (3.70%) CSS
3 1 (3.70%) SOAP
3 1 (3.70%) HTML
3 1 (3.70%) XML
3 1 (3.70%) Ajax
3 1 (3.70%) .NET Framework
Miscellaneous
1 2 (7.41%) Reference Data
2 1 (3.70%) NHS
2 1 (3.70%) Management Information System
2 1 (3.70%) Clustering
2 1 (3.70%) CMDB
Operating Systems
1 4 (14.81%) Windows
2 1 (3.70%) Linux
2 1 (3.70%) Windows XP
2 1 (3.70%) Windows Server 2003
2 1 (3.70%) Windows Server 2008
2 1 (3.70%) Red Hat Enterprise Linux
2 1 (3.70%) Windows 7
2 1 (3.70%) Windows Server 2012
2 1 (3.70%) UNIX
Processes & Methodologies
1 22 (81.48%) ITIL
2 9 (33.33%) ITIL V3
3 8 (29.63%) Service Delivery
4 7 (25.93%) Project Management
5 4 (14.81%) Configuration Management
5 4 (14.81%) Incident Management
5 4 (14.81%) Problem Management
6 3 (11.11%) Agile Software Development
6 3 (11.11%) PRINCE2
6 3 (11.11%) CRM
7 2 (7.41%) Risk Management
7 2 (7.41%) Migration
7 2 (7.41%) Software Delivery
8 1 (3.70%) SDLC
8 1 (3.70%) Release Management
8 1 (3.70%) Data Migration
8 1 (3.70%) Trend Analysis
8 1 (3.70%) Project Planning
8 1 (3.70%) Network Load Balancing
8 1 (3.70%) Change Control
Programming Languages
1 6 (22.22%) SQL
2 1 (3.70%) T-SQL
2 1 (3.70%) JavaScript
Qualifications
1 3 (11.11%) Degree
2 2 (7.41%) PRINCE2 Certification
3 1 (3.70%) ITIL Certification
3 1 (3.70%) Security Cleared
Quality Assurance & Compliance
1 1 (3.70%) SLA
System Software
1 3 (11.11%) Active Directory
2 1 (3.70%) Hyper-V
2 1 (3.70%) VMware ESXi
Systems Management
1 1 (3.70%) SCCM
1 1 (3.70%) Puppet
1 1 (3.70%) Opscode Chef
1 1 (3.70%) SCOrch
1 1 (3.70%) SCSM
1 1 (3.70%) Ansible
Vendors
1 11 (40.74%) Microsoft
2 2 (7.41%) ServiceNow
3 1 (3.70%) Oracle
3 1 (3.70%) Cisco
3 1 (3.70%) HP
3 1 (3.70%) Red Hat
3 1 (3.70%) VMware