The table below looks at the statistics for Service Management skills in IT contracts advertised for the South Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 54 47 47
Rank change year-on-year
-7 0
Contract jobs citing Service Management 17 13 3
As % of all contract IT jobs located in South Wales 2.53% 2.27% 0.66%
As % of the Processes & Methodologies category 3.15% 3.03% 0.93%
Number of daily rates quoted 14 11 2
Average daily rate
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of your Daily Rate
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£306 £325 £250
Average daily rate % change year-on-year
-5.76% +30.00%
90% offered a daily rate of more than £250 £130 £230
10% offered a daily rate of more than £382 £450 £270
UK excluding London average daily rate £375 £361 £350
% change year-on-year
+3.80% +3.21%
Number of hourly rates quoted 1 0 0
Average hourly rate £11.50 - -
UK excluding London average hourly rate £18.52 £14.00 £13.35
% change year-on-year
+32.28% +4.86%
Service Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Contract IT job ads with a match in the
Processes & Methodologies category
540 429 323
As % of all contract IT jobs located in South Wales 80.24% 75.00% 71.15%
Number of daily rates quoted 413 312 225
Average daily rate £355 £375 £340
Average daily rate % change year-on-year
-5.33% +10.29%
90% offered a daily rate of more than £250 £225 £250
10% offered a daily rate of more than £450 £475 £471
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 15 7 12
Average hourly rate £15.88 £23.75 £15.58
Average hourly rate % change year-on-year
-33.15% +52.43%
90% offered a hourly rate of more than £10.00 £9.90 £10.30
10% offered a hourly rate of more than £62.25 £66.50 £35.50
UK excluding London average hourly rate £32.50 £26.98 £30.50
% change year-on-year
+20.48% -11.55%

Service Management
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Wales

Service Management
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South Wales region.

Service Management Daily Rate Trend in South Wales

Service Management
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South Wales region over the 3 months to 4 September 2015.

Service Management Daily Rate Histogram in South Wales

Service Management
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South Wales region.

Service Management Hourly Rate Trend in South Wales

Service Management
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the South Wales region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -1 16 £306 -5.76% 2
Neath Port Talbot - 1 - -
Service Management
Wales

Service Management
Top 30 Related IT Skills in South Wales

For the 6 months to 4 September 2015, IT contractor jobs across the South Wales region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 27 (93.10%) ITIL
2 12 (41.38%) ITIL V3
3 11 (37.93%) Microsoft
4 9 (31.03%) Windows
5 8 (27.59%) Service Delivery
6 7 (24.14%) Incident Management
6 7 (24.14%) Active Directory
7 6 (20.69%) MS Excel
7 6 (20.69%) Problem Management
7 6 (20.69%) Windows 7
8 5 (17.24%) SCSM
8 5 (17.24%) SCCM
8 5 (17.24%) Change Control
8 5 (17.24%) Windows Intune
8 5 (17.24%) Change Management
8 5 (17.24%) AdminStudio
8 5 (17.24%) Project Management
8 5 (17.24%) Flash
8 5 (17.24%) Java
9 4 (13.79%) MS Office
10 3 (10.34%) Analytical Skills
10 3 (10.34%) NHS
11 2 (6.90%) MS Visio
11 2 (6.90%) SQL
11 2 (6.90%) SQL Server
11 2 (6.90%) MS Project
11 2 (6.90%) PRINCE2
11 2 (6.90%) LIMS
11 2 (6.90%) Migration
11 2 (6.90%) VMware

Service Management
Top Related IT Skills in South Wales by Category

For the 6 months to 4 September 2015, IT contractor jobs across the South Wales region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 6 (20.69%) MS Excel
2 4 (13.79%) MS Office
3 2 (6.90%) MS Project
3 2 (6.90%) MS Visio
4 1 (3.45%) MS PowerPoint
4 1 (3.45%) Spreadsheet
Communications & Networking
1 1 (3.45%) VoIP
1 1 (3.45%) PABX
Database & Business Intelligence
1 2 (6.90%) SQL Server
1 2 (6.90%) SQL Server 2008
2 1 (3.45%) Data Warehouse
Development Applications
1 5 (17.24%) AdminStudio
General
1 1 (3.45%) Telecoms
1 1 (3.45%) Manufacturing
Job Titles
1 11 (37.93%) Analyst
2 5 (17.24%) Incident Analyst
2 5 (17.24%) SCCM Engineer
3 4 (13.79%) Configuration Engineer
3 4 (13.79%) Systems Engineer
3 4 (13.79%) Configuration Manager
3 4 (13.79%) Systems Manager
3 4 (13.79%) Problem Analyst
4 3 (10.34%) Service Manager
4 3 (10.34%) Service Analyst
5 2 (6.90%) Architect
5 2 (6.90%) Project Manager
5 2 (6.90%) Desktop Support
5 2 (6.90%) Service Transition Analyst
5 2 (6.90%) Infrastructure Architect
6 1 (3.45%) Desktop Analyst
6 1 (3.45%) Service Transition Manager
6 1 (3.45%) ServiceNow Developer
6 1 (3.45%) Developer
6 1 (3.45%) Coordinator
Libraries, Frameworks & Software Standards
1 5 (17.24%) Flash
2 1 (3.45%) Ajax
2 1 (3.45%) HTML
2 1 (3.45%) CSS
2 1 (3.45%) SOAP
2 1 (3.45%) Web Services
2 1 (3.45%) XML
Miscellaneous
1 3 (10.34%) NHS
1 3 (10.34%) Analytical Skills
2 2 (6.90%) Reference Data
2 2 (6.90%) LIMS
2 2 (6.90%) Management Information System
2 2 (6.90%) Clustering
3 1 (3.45%) CMDB
Operating Systems
1 9 (31.03%) Windows
2 6 (20.69%) Windows 7
3 2 (6.90%) Windows Server 2012
4 1 (3.45%) Linux
4 1 (3.45%) Windows XP
4 1 (3.45%) Windows Server 2003
4 1 (3.45%) Windows Server 2008
4 1 (3.45%) Red Hat Enterprise Linux
Processes & Methodologies
1 27 (93.10%) ITIL
2 12 (41.38%) ITIL V3
3 8 (27.59%) Service Delivery
4 7 (24.14%) Incident Management
5 6 (20.69%) Problem Management
6 5 (17.24%) Project Management
6 5 (17.24%) Change Management
6 5 (17.24%) Change Control
7 2 (6.90%) ITSM
7 2 (6.90%) Migration
7 2 (6.90%) PRINCE2
7 2 (6.90%) Information Management
7 2 (6.90%) Programme Management
7 2 (6.90%) Release Management
7 2 (6.90%) Network Load Balancing
8 1 (3.45%) Trend Analysis
8 1 (3.45%) Asset Management
8 1 (3.45%) Business Intelligence
8 1 (3.45%) Configuration Management
8 1 (3.45%) Stakeholder Management
Programming Languages
1 5 (17.24%) Java
2 2 (6.90%) SQL
3 1 (3.45%) JavaScript
Qualifications
1 2 (6.90%) Degree
2 1 (3.45%) Security Cleared
System Software
1 7 (24.14%) Active Directory
2 2 (6.90%) Hyper-V
2 2 (6.90%) VMware ESXi
Systems Management
1 5 (17.24%) SCCM
1 5 (17.24%) Windows Intune
1 5 (17.24%) SCSM
2 1 (3.45%) Ansible
2 1 (3.45%) Opscode Chef
2 1 (3.45%) Puppet
Vendors
1 11 (37.93%) Microsoft
2 2 (6.90%) VMware
3 1 (3.45%) ServiceNow
3 1 (3.45%) Cisco
3 1 (3.45%) HP
3 1 (3.45%) Red Hat
3 1 (3.45%) Remedy