The table below looks at the statistics for Service Management skills in IT contracts advertised for the South Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 34 58 40
Rank change year-on-year
+24 -18
Contract jobs citing Service Management 26 17 18
As % of all contract IT jobs located in South Wales 4.75% 2.45% 3.24%
As % of the Processes & Methodologies category 5.70% 2.96% 4.24%
Number of daily rates quoted 19 14 16
Median daily rate £325 £306 £325
Median daily rate % change year-on-year
+6.12% -5.76%
90% offered a daily rate of more than £195 £250 £145
10% offered a daily rate of more than £500 £382 £450
UK excluding London median daily rate £400 £389 £370
% change year-on-year
+2.89% +5.06%
Number of hourly rates quoted 6 1 0
Median hourly rate £15.75 £11.50 -
Median hourly rate % change year-on-year
+36.95% -
UK excluding London median hourly rate £14.50 £18.52 £15.00
% change year-on-year
-21.70% +23.46%
Service Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Contract IT job ads with a match in the
Processes & Methodologies category
456 574 425
As % of all contract IT jobs located in South Wales 83.36% 82.83% 76.58%
Number of daily rates quoted 331 442 317
Median daily rate £403 £373 £365
Median daily rate % change year-on-year
+8.05% +2.05%
90% offered a daily rate of more than £270 £255 £255
10% offered a daily rate of more than £500 £475 £471
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 18 19 5
Median hourly rate £15.50 £20.00 £43.75
Median hourly rate % change year-on-year
-22.50% -54.28%
90% offered a hourly rate of more than £11.39 £10.00 £9.50
10% offered a hourly rate of more than £32.50 £58.50 £67.50
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Service Management
Jobs Demand Trend in South Wales

The demand trend of contract jobs across the South Wales region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Wales

Service Management
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South Wales region.

Service Management Daily Rate Trend in South Wales

Service Management
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South Wales region over the 3 months to 28 September 2016.

Service Management Daily Rate Histogram in South Wales

Service Management
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South Wales region.

Service Management Hourly Rate Trend in South Wales

Service Management
Hourly Rate Histogram in South Wales

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the South Wales region over the 3 months to 28 September 2016.

Service Management Hourly Rate Histogram in South Wales

Service Management
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South Wales region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +30 24 £325 +13.04% 1
Bridgend - 1 £400 - 1
Service Management
Wales

Service Management
Top 30 Related IT Skills in South Wales

For the 6 months to 28 September 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Wales region with a requirement for Service Management.

1 17 (43.59%) ITIL
2 15 (38.46%) Agile Software Development
3 12 (30.77%) Project Management
4 11 (28.21%) Migration
5 10 (25.64%) Scrum
6 9 (23.08%) PRINCE2
6 9 (23.08%) SAP
6 9 (23.08%) ITIL V3
7 8 (20.51%) Windows
8 7 (17.95%) NHS
8 7 (17.95%) ITSM
8 7 (17.95%) Enterprise Software
8 7 (17.95%) Data Centre
9 6 (15.38%) Case Management
9 6 (15.38%) User Stories
9 6 (15.38%) SaaS
9 6 (15.38%) PaaS
9 6 (15.38%) Security Cleared
9 6 (15.38%) Citrix
10 5 (12.82%) SAN
10 5 (12.82%) NetApp
10 5 (12.82%) Windows Server 2003
10 5 (12.82%) Configuration Management
10 5 (12.82%) SQL Server
10 5 (12.82%) Microsoft
10 5 (12.82%) HP
10 5 (12.82%) Risk Management
10 5 (12.82%) VMware
10 5 (12.82%) Information Security
10 5 (12.82%) Windows Server 2008

Service Management
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.56%) Confluence
1 1 (2.56%) IBM Notes
Applications
1 2 (5.13%) MS Excel
1 2 (5.13%) MS Visio
1 2 (5.13%) Spreadsheet
Business Applications
1 2 (5.13%) SAP Oil and Gas
2 1 (2.56%) assyst
Cloud Services
1 6 (15.38%) PaaS
1 6 (15.38%) SaaS
2 2 (5.13%) Office 365
Communications & Networking
1 5 (12.82%) SAN
Database & Business Intelligence
1 5 (12.82%) Relational Database
1 5 (12.82%) SQL Server
1 5 (12.82%) SQL Server 2008
Development Applications
1 1 (2.56%) JIRA
1 1 (2.56%) JIRA Agile
General
1 4 (10.26%) Finance
2 3 (7.69%) Telecoms
3 2 (5.13%) Electronics
3 2 (5.13%) Manufacturing
3 2 (5.13%) Marketing
Job Titles
1 10 (25.64%) Analyst
1 10 (25.64%) Architect
2 9 (23.08%) Technical Architect
3 4 (10.26%) Product Specialist
4 3 (7.69%) Business Analyst
4 3 (7.69%) Business Systems Analyst
4 3 (7.69%) Cloud Architect
4 3 (7.69%) Coordinator
4 3 (7.69%) Project Manager
4 3 (7.69%) Senior Data Warehouse Specialist
4 3 (7.69%) Service Analyst
4 3 (7.69%) Service Desk Analyst
4 3 (7.69%) Systems Analyst
4 3 (7.69%) Technical Design Authority
5 2 (5.13%) IT Manager
5 2 (5.13%) Migration Architect
5 2 (5.13%) NHS Project Manager
5 2 (5.13%) Test Manager
6 1 (2.56%) Infrastructure Test Manager
6 1 (2.56%) Service Management Specialist
Libraries, Frameworks & Software Standards
1 3 (7.69%) REST
Miscellaneous
1 7 (17.95%) Data Centre
1 7 (17.95%) Enterprise Software
1 7 (17.95%) NHS
2 5 (12.82%) Informatics
3 4 (10.26%) Management Information System
4 3 (7.69%) Data Structures
4 3 (7.69%) Public Cloud
5 1 (2.56%) CMDB
5 1 (2.56%) iPad
5 1 (2.56%) Wiki
Operating Systems
1 8 (20.51%) Windows
2 5 (12.82%) Windows Server
2 5 (12.82%) Windows Server 2003
2 5 (12.82%) Windows Server 2008
2 5 (12.82%) Windows Server 2012
3 1 (2.56%) Unix
Processes & Methodologies
1 17 (43.59%) ITIL
2 15 (38.46%) Agile Software Development
3 12 (30.77%) Project Management
4 11 (28.21%) Migration
5 10 (25.64%) Scrum
6 9 (23.08%) ITIL V3
6 9 (23.08%) PRINCE2
7 7 (17.95%) ITSM
8 6 (15.38%) Case Management
8 6 (15.38%) User Stories
9 5 (12.82%) Change Control
9 5 (12.82%) Configuration Management
9 5 (12.82%) Information Security
9 5 (12.82%) Risk Management
10 4 (10.26%) Kanban
10 4 (10.26%) Project Governance
10 4 (10.26%) TDD
11 3 (7.69%) Information Management
11 3 (7.69%) Systems Analysis
11 3 (7.69%) Use Case
Programming Languages
1 1 (2.56%) SQL
Qualifications
1 6 (15.38%) Security Cleared
2 5 (12.82%) Degree
3 3 (7.69%) SC Cleared
4 2 (5.13%) ISEB
4 2 (5.13%) ISTQB
5 1 (2.56%) BPSS Clearance
5 1 (2.56%) ITIL Certification
5 1 (2.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (5.13%) QA
2 1 (2.56%) Disclosure Scotland
System Software
1 4 (10.26%) Active Directory
2 1 (2.56%) Citrix Presentation Server
2 1 (2.56%) XenApp
Vendors
1 9 (23.08%) SAP
2 6 (15.38%) Citrix
3 5 (12.82%) HP
3 5 (12.82%) Microsoft
3 5 (12.82%) NetApp
3 5 (12.82%) VMware
4 2 (5.13%) Remedy
4 2 (5.13%) ServiceNow
5 1 (2.56%) Atlassian
5 1 (2.56%) Lotus
5 1 (2.56%) Oracle