The table below looks at the statistics for Service Management skills in IT contracts advertised for the South Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 43 61 41
Rank change year-on-year
+18 -20
Contract jobs citing Service Management 23 9 20
As % of all contract IT jobs located in South Wales 3.61% 1.53% 3.67%
As % of the Processes & Methodologies category 4.32% 1.93% 4.58%
Number of daily rates quoted 19 5 16
Median daily rate £450 £325 £325
Median daily rate % change year-on-year
+38.46% -
90% offered a daily rate of more than £263 £295 £163
10% offered a daily rate of more than £488 £415 £450
UK excluding London median daily rate £400 £390 £360
% change year-on-year
+2.56% +8.33%
Number of hourly rates quoted 1 1 1
Median hourly rate £32.50 £11.00 £22.50
Median hourly rate % change year-on-year
+195.45% -51.11%
UK excluding London median hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
Service Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Contract IT job ads with a match in the
Processes & Methodologies category
532 467 437
As % of all contract IT jobs located in South Wales 83.52% 79.56% 80.18%
Number of daily rates quoted 399 373 313
Median daily rate £425 £350 £350
Median daily rate % change year-on-year
+21.42% -
90% offered a daily rate of more than £300 £300 £250
10% offered a daily rate of more than £550 £450 £475
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 21 13 9
Median hourly rate £46.00 £21.00 £22.50
Median hourly rate % change year-on-year
+119.04% -6.66%
90% offered a hourly rate of more than £16.22 £11.00 £11.00
10% offered a hourly rate of more than £60.00 £43.02 £29.50
UK excluding London median hourly rate £30.75 £34.95 £25.00
% change year-on-year
-12.01% +39.80%

Service Management
Jobs Demand Trend in South Wales

The demand trend of contract jobs across the South Wales region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Wales

Service Management
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South Wales region.

Service Management Daily Rate Trend in South Wales

Service Management
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South Wales region over the 3 months to 5 December 2016.

Service Management Daily Rate Histogram in South Wales

Service Management
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South Wales region.

Service Management Hourly Rate Trend in South Wales

Service Management
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South Wales region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +35 22 £450 +38.46%
Newport -5 1 £450 -5.26%
Service Management
Wales

Service Management
Top 30 Related IT Skills in South Wales

For the 6 months to 5 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Wales region with a requirement for Service Management.

1 22 (48.89%) ITIL
2 13 (28.89%) Project Management
2 13 (28.89%) Relational Database
3 11 (24.44%) Agile Software Development
4 10 (22.22%) Service Delivery
4 10 (22.22%) Scrum
4 10 (22.22%) NHS
5 9 (20.00%) SAP
5 9 (20.00%) Migration
6 8 (17.78%) Risk Management
6 8 (17.78%) Windows
6 8 (17.78%) PRINCE2
7 7 (15.56%) ITSM
7 7 (15.56%) Enterprise Software
7 7 (15.56%) Security Cleared
8 6 (13.33%) Informatics
8 6 (13.33%) SaaS
8 6 (13.33%) PaaS
8 6 (13.33%) ITIL V3
8 6 (13.33%) Data Centre
8 6 (13.33%) Case Management
8 6 (13.33%) Citrix
9 5 (11.11%) HP
9 5 (11.11%) Microsoft
9 5 (11.11%) SQL Server
9 5 (11.11%) Windows Server 2003
9 5 (11.11%) SAN
9 5 (11.11%) NetApp
9 5 (11.11%) Finance
9 5 (11.11%) VMware

Service Management
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.22%) Confluence
Applications
1 2 (4.44%) MS Excel
1 2 (4.44%) MS Visio
1 2 (4.44%) Spreadsheet
Business Applications
1 2 (4.44%) SAP Oil and Gas
Cloud Services
1 6 (13.33%) PaaS
1 6 (13.33%) SaaS
2 2 (4.44%) Office 365
Communications & Networking
1 5 (11.11%) SAN
Database & Business Intelligence
1 13 (28.89%) Relational Database
2 5 (11.11%) SQL Server
2 5 (11.11%) SQL Server 2008
Development Applications
1 1 (2.22%) JIRA
1 1 (2.22%) JIRA Agile
General
1 5 (11.11%) Finance
2 2 (4.44%) Electronics
2 2 (4.44%) Manufacturing
2 2 (4.44%) Marketing
2 2 (4.44%) Telecoms
Job Titles
1 10 (22.22%) Architect
2 9 (20.00%) Delivery Manager
2 9 (20.00%) Service Manager
2 9 (20.00%) Services Delivery Manager
2 9 (20.00%) Technical Architect
3 5 (11.11%) Analyst
4 4 (8.89%) Product Specialist
4 4 (8.89%) Project Manager
5 3 (6.67%) Cloud Architect
5 3 (6.67%) Coordinator
5 3 (6.67%) Senior Data Warehouse Specialist
5 3 (6.67%) Technical Design Authority
6 2 (4.44%) Business Analyst
6 2 (4.44%) Consultant
6 2 (4.44%) IT Manager
6 2 (4.44%) Migration Architect
6 2 (4.44%) NHS Project Manager
6 2 (4.44%) Process Improvement Manager
6 2 (4.44%) Service Analyst
6 2 (4.44%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 3 (6.67%) REST
Miscellaneous
1 10 (22.22%) NHS
2 7 (15.56%) Enterprise Software
3 6 (13.33%) Data Centre
3 6 (13.33%) Informatics
4 4 (8.89%) Management Information System
5 3 (6.67%) Public Cloud
6 2 (4.44%) Performance Metrics
7 1 (2.22%) CMDB
7 1 (2.22%) iPad
7 1 (2.22%) RIA
7 1 (2.22%) Wiki
Operating Systems
1 8 (17.78%) Windows
2 5 (11.11%) Windows Server
2 5 (11.11%) Windows Server 2003
2 5 (11.11%) Windows Server 2008
2 5 (11.11%) Windows Server 2012
3 1 (2.22%) Unix
Processes & Methodologies
1 22 (48.89%) ITIL
2 13 (28.89%) Project Management
3 11 (24.44%) Agile Software Development
4 10 (22.22%) Scrum
4 10 (22.22%) Service Delivery
5 9 (20.00%) Migration
6 8 (17.78%) PRINCE2
6 8 (17.78%) Risk Management
7 7 (15.56%) ITSM
8 6 (13.33%) Case Management
8 6 (13.33%) ITIL V3
9 5 (11.11%) Change Control
9 5 (11.11%) Information Security
10 4 (8.89%) Configuration Management
10 4 (8.89%) Kanban
10 4 (8.89%) Project Governance
10 4 (8.89%) TDD
11 3 (6.67%) Information Management
11 3 (6.67%) Programme Management
11 3 (6.67%) SDLC
Programming Languages
1 1 (2.22%) SQL
Qualifications
1 7 (15.56%) Security Cleared
2 5 (11.11%) Degree
3 4 (8.89%) SC Cleared
4 1 (2.22%) ISEB
4 1 (2.22%) ISTQB
4 1 (2.22%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (2.22%) Disclosure Scotland
1 1 (2.22%) QA
System Software
1 4 (8.89%) Active Directory
2 1 (2.22%) Citrix Presentation Server
2 1 (2.22%) XenApp
Vendors
1 9 (20.00%) SAP
2 6 (13.33%) Citrix
3 5 (11.11%) HP
3 5 (11.11%) Microsoft
3 5 (11.11%) NetApp
3 5 (11.11%) VMware
4 2 (4.44%) Remedy
5 1 (2.22%) Atlassian
5 1 (2.22%) Oracle