The statistics below represent IT contracts advertised across the South Wales region that had Technical Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 May 2016
Same period 2015 Same period 2014
Technical Support
Rank 59 - 64
Rank change year-on-year
- 0
Contract jobs requiring a Technical Support 3 0 3
As % of all contract IT jobs located in South Wales 0.65% - 0.47%
As % of the Job Titles category 0.67% - 0.49%
Number of daily rates quoted 2 0 1
Median daily rate £425 - £190
UK excluding London median daily rate £288 £256 £213
% change year-on-year
+12.19% +20.58%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £16.25 £14.25 £18.00
% change year-on-year
+14.03% -20.83%
Technical Support
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South Wales
Contract IT job ads with a match in the
Job Titles category
446 498 614
As % of all contract IT jobs located in South Wales 96.54% 97.08% 95.49%
Number of daily rates quoted 286 365 383
Median daily rate £375 £350 £375
Median daily rate % change year-on-year
+7.14% -6.66%
90% offered a daily rate of more than £225 £200 £175
10% offered a daily rate of more than £455 £468 £500
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 33 24 24
Median hourly rate £13.50 £12.50 £12.00
Median hourly rate % change year-on-year
+8.04% +4.12%
90% offered a hourly rate of more than £10.73 £9.80 £11.50
10% offered a hourly rate of more than £40.20 £18.90 £25.00
UK excluding London median hourly rate £18.00 £16.00 £16.50
% change year-on-year
+12.50% -3.03%

Technical Support
Jobs Demand Trend in South Wales

The demand trend of IT contracts across the South Wales region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in South Wales

Technical Support
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the South Wales region.

Technical Support Daily Rate Trend in South Wales

Technical Support
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the South Wales region.

Technical Support Hourly Rate Trend in South Wales

Technical Support
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the South Wales region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bridgend - 2 £425 -
Rhondda Cynon Taff - 1 - -
Technical Support
Wales

Technical Support Skill Set
Top 30 Related IT Skills in South Wales

For the 6 months to 24 May 2016, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Wales region featuring Technical Support in the job title.

1 2 (66.67%) Windows
1 2 (66.67%) MS Exchange
1 2 (66.67%) Active Directory
1 2 (66.67%) TCP/IP
1 2 (66.67%) Microsoft
1 2 (66.67%) SC Cleared
1 2 (66.67%) Security Cleared
1 2 (66.67%) Windows Server
2 1 (33.33%) Communications Security
2 1 (33.33%) Video Conferencing
2 1 (33.33%) VMware Infrastructure
2 1 (33.33%) PowerShell
2 1 (33.33%) Windows Server 2008
2 1 (33.33%) Unified Communications
2 1 (33.33%) VMware Certified Professional (VCP)
2 1 (33.33%) Exchange Server 2000
2 1 (33.33%) Exchange Server 2003
2 1 (33.33%) Microsoft Virtual Server
2 1 (33.33%) CMDB
2 1 (33.33%) Exchange Server 2007
2 1 (33.33%) Citrix Presentation Server
2 1 (33.33%) Asset Management
2 1 (33.33%) CCNA
2 1 (33.33%) DNS
2 1 (33.33%) SLA
2 1 (33.33%) Cisco
2 1 (33.33%) Change Management
2 1 (33.33%) Disaster Recovery
2 1 (33.33%) Management Information System
2 1 (33.33%) Wi-Fi

Technical Support Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (66.67%) MS Exchange
2 1 (33.33%) Blackberry Enterprise Server
2 1 (33.33%) Exchange Server 2000
2 1 (33.33%) Exchange Server 2003
2 1 (33.33%) Exchange Server 2007
Communications & Networking
1 2 (66.67%) TCP/IP
2 1 (33.33%) DHCP
2 1 (33.33%) DNS
2 1 (33.33%) Ethernet
2 1 (33.33%) Internet
2 1 (33.33%) LAN
2 1 (33.33%) Unified Communications
2 1 (33.33%) WAN
2 1 (33.33%) Wi-Fi
General
1 1 (33.33%) Front Office
1 1 (33.33%) Telecoms
Miscellaneous
1 1 (33.33%) Blackberry
1 1 (33.33%) Clustering
1 1 (33.33%) CMDB
1 1 (33.33%) Management Information System
1 1 (33.33%) Video Conferencing
Operating Systems
1 2 (66.67%) Windows
1 2 (66.67%) Windows Server
2 1 (33.33%) Windows Server 2008
Processes & Methodologies
1 1 (33.33%) Asset Management
1 1 (33.33%) Change Management
1 1 (33.33%) Communications Security
1 1 (33.33%) Disaster Recovery
1 1 (33.33%) Information Security
Programming Languages
1 1 (33.33%) PowerShell
1 1 (33.33%) VBScript
Qualifications
1 2 (66.67%) SC Cleared
1 2 (66.67%) Security Cleared
2 1 (33.33%) CCNA
2 1 (33.33%) Cisco Certification
2 1 (33.33%) MCP
2 1 (33.33%) MCSE
2 1 (33.33%) Microsoft Certification
2 1 (33.33%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 2 (66.67%) Active Directory
2 1 (33.33%) Citrix Presentation Server
2 1 (33.33%) Microsoft Virtual Server
2 1 (33.33%) Terminal Services
2 1 (33.33%) VMware ESX
2 1 (33.33%) VMware Infrastructure
Systems Management
1 1 (33.33%) Backup Exec
1 1 (33.33%) NetBackup
1 1 (33.33%) Norton AntiVirus
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) 3Com
2 1 (33.33%) arcserve
2 1 (33.33%) Cisco
2 1 (33.33%) Citrix
2 1 (33.33%) HP
2 1 (33.33%) Intel Security
2 1 (33.33%) Remedy
2 1 (33.33%) Sophos
2 1 (33.33%) Symantec
2 1 (33.33%) VMware