The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Second Line Support
Rank 83 110 87
Rank change year-on-year
+27 -23
Contract jobs requiring a 2nd Line Support 56 32 37
As % of all contract IT jobs located in the South West 1.82% 1.00% 1.62%
As % of the Job Titles category 1.95% 1.09% 1.72%
Number of daily rates quoted 24 8 5
Average daily rate
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£141 £156 £170
Average daily rate % change year-on-year
-9.60% -8.08%
90% offered a daily rate of more than £103 £130 £107
10% offered a daily rate of more than £210 £213 £226
UK excluding London average daily rate £153 £145 £150
% change year-on-year
+5.17% -3.33%
Number of hourly rates quoted 22 10 15
Average hourly rate £13.00 £14.50 £10.00
Average hourly rate % change year-on-year
-10.34% +45.00%
90% offered a hourly rate of more than £10.00 £13.69 £9.40
10% offered a hourly rate of more than £30.45 £18.10 £18.08
UK excluding London average hourly rate £14.50 £15.00 £15.00
% change year-on-year
-3.33% -
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2877 2942 2145
As % of all contract IT jobs located in the South West 93.71% 92.34% 94.16%
Number of daily rates quoted 1767 1804 1280
Average daily rate £375 £350 £348
Average daily rate % change year-on-year
+7.14% +0.71%
90% offered a daily rate of more than £250 £235 £225
10% offered a daily rate of more than £500 £499 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 170 181 148
Average hourly rate £20.09 £20.00 £15.00
Average hourly rate % change year-on-year
+0.46% +33.33%
90% offered a hourly rate of more than £11.00 £11.07 £10.00
10% offered a hourly rate of more than £41.63 £45.00 £41.30
UK excluding London average hourly rate £16.83 £17.50 £17.50
% change year-on-year
-3.85% -

2nd Line Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the South West

2nd Line Support
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the South West region.

2nd Line Support Daily Rate Trend in the South West

2nd Line Support
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the South West region over the 3 months to 1 May 2015.

2nd Line Support Daily Rate Histogram in the South West

2nd Line Support
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the South West region.

2nd Line Support Hourly Rate Trend in the South West

2nd Line Support
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the South West region over the 3 months to 1 May 2015.

2nd Line Support Hourly Rate Histogram in the South West

2nd Line Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the South West region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +8 11 £120 - 2
Wiltshire +7 11 £200 +31.14%
Cornwall - 11 £100 - 1
Dorset +7 8 £165 +20.00% 1
Gloucestershire -8 8 £205 +57.69% 1
Somerset +2 5 £138 -32.92% 1
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the South West

For the 6 months to 1 May 2015, IT contractor jobs across the South West region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 78 (89.66%) Windows
2 56 (64.37%) Active Directory
3 41 (47.13%) Microsoft
3 41 (47.13%) Windows 7
4 36 (41.38%) MS Office
5 22 (25.29%) Citrix
6 21 (24.14%) Windows XP
7 20 (22.99%) MS Exchange
7 20 (22.99%) MS Excel
8 14 (16.09%) VMware
8 14 (16.09%) ITIL
9 12 (13.79%) Exchange Server 2010
10 11 (12.64%) Windows Server 2008
10 11 (12.64%) Office 365
11 10 (11.49%) SQL
11 10 (11.49%) Telecoms
12 8 (9.20%) Windows Server 2003
13 7 (8.05%) Lotus
13 7 (8.05%) IBM Notes
13 7 (8.05%) SLA
13 7 (8.05%) Windows Server 2012
13 7 (8.05%) Lync
13 7 (8.05%) SCCM
14 6 (6.90%) Windows 8
14 6 (6.90%) SharePoint
14 6 (6.90%) Firewall
15 5 (5.75%) Avaya
15 5 (5.75%) Linux
15 5 (5.75%) Degree
16 4 (4.60%) DNS

2nd Line Support
Top Related IT Skills in the South West by Category

For the 6 months to 1 May 2015, IT contractor jobs across the South West region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (22.99%) MS Exchange
2 12 (13.79%) Exchange Server 2010
3 7 (8.05%) IBM Notes
3 7 (8.05%) Lync
4 6 (6.90%) SharePoint
5 3 (3.45%) IIS
6 2 (2.30%) Exchange Server 2007
7 1 (1.15%) Blackberry Enterprise Server
7 1 (1.15%) Apache
7 1 (1.15%) WebLogic
7 1 (1.15%) SharePoint Server
7 1 (1.15%) WebSphere
7 1 (1.15%) Office Communications Server
7 1 (1.15%) MS Project Server
7 1 (1.15%) SharePoint 2010
Applications
1 36 (41.38%) MS Office
2 20 (22.99%) MS Excel
3 2 (2.30%) MS Project
4 1 (1.15%) MS PowerPoint
Cloud Services
1 11 (12.64%) Office 365
Communications & Networking
1 6 (6.90%) Firewall
2 4 (4.60%) DNS
2 4 (4.60%) VoIP
3 3 (3.45%) WAN
3 3 (3.45%) LAN
4 2 (2.30%) DHCP
4 2 (2.30%) TCP/IP
5 1 (1.15%) Intranet
5 1 (1.15%) Wi-Fi
5 1 (1.15%) VPN
5 1 (1.15%) ADSL
Database & Business Intelligence
1 3 (3.45%) SQL Server
2 1 (1.15%) MySQL
2 1 (1.15%) SQL Server Integration Services
2 1 (1.15%) SQL Server 2008
Development Applications
1 1 (1.15%) MSI
General
1 10 (11.49%) Telecoms
2 3 (3.45%) Finance
2 3 (3.45%) Retail
3 2 (2.30%) Local Government
3 2 (2.30%) Multimedia
3 2 (2.30%) Banking
3 2 (2.30%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (2.30%) Application Packaging
2 1 (1.15%) EDI
2 1 (1.15%) XML
Miscellaneous
1 2 (2.30%) FMCG
1 2 (2.30%) PDA
2 1 (1.15%) Blackberry
2 1 (1.15%) N-Tier
2 1 (1.15%) E-Learning
2 1 (1.15%) Video Conferencing
2 1 (1.15%) Analytical Skills
Operating Systems
1 78 (89.66%) Windows
2 41 (47.13%) Windows 7
3 21 (24.14%) Windows XP
4 11 (12.64%) Windows Server 2008
5 8 (9.20%) Windows Server 2003
6 7 (8.05%) Windows Server 2012
7 6 (6.90%) Windows 8
8 5 (5.75%) Linux
9 2 (2.30%) Windows 2000
10 1 (1.15%) UNIX
10 1 (1.15%) Windows Mobile
10 1 (1.15%) Windows 2000 Server
10 1 (1.15%) Mac OS
Processes & Methodologies
1 14 (16.09%) ITIL
2 2 (2.30%) Continuous Improvement
2 2 (2.30%) Time Management
2 2 (2.30%) Incident Management
2 2 (2.30%) Migration
3 1 (1.15%) Project Management
3 1 (1.15%) CRM
3 1 (1.15%) Software Engineering
3 1 (1.15%) Asset Management
Programming Languages
1 10 (11.49%) SQL
2 1 (1.15%) Java
2 1 (1.15%) Perl
2 1 (1.15%) PowerShell
Qualifications
1 5 (5.75%) Degree
2 3 (3.45%) ITIL Foundation Certificate
3 2 (2.30%) MCSE
3 2 (2.30%) Microsoft Certification
4 1 (1.15%) ITIL Certification
4 1 (1.15%) ECDL
4 1 (1.15%) MCP
4 1 (1.15%) MCDST
4 1 (1.15%) MCTS
4 1 (1.15%) SC Cleared
4 1 (1.15%) Security Cleared
Quality Assurance & Compliance
1 7 (8.05%) SLA
System Software
1 56 (64.37%) Active Directory
2 3 (3.45%) VMware Infrastructure
3 2 (2.30%) Terminal Services
4 1 (1.15%) ISA Server
4 1 (1.15%) Forefront TMG
4 1 (1.15%) XenDesktop
Systems Management
1 7 (8.05%) SCCM
2 3 (3.45%) WSUS
3 2 (2.30%) AirWatch
4 1 (1.15%) SCOM
Vendors
1 41 (47.13%) Microsoft
2 22 (25.29%) Citrix
3 14 (16.09%) VMware
4 7 (8.05%) Lotus
5 5 (5.75%) Avaya
6 4 (4.60%) Remedy
7 3 (3.45%) McAfee
8 2 (2.30%) ServiceNow
8 2 (2.30%) Cisco
8 2 (2.30%) Symantec
9 1 (1.15%) HP
9 1 (1.15%) Compaq
9 1 (1.15%) Dell
9 1 (1.15%) Apple
9 1 (1.15%) Oracle
Bristol, Avon
Opus Recruitment Solutions Ltd
Rate: £100 - £140 per day
Posted: 4 days ago
Devon
Opus Recruitment Solutions Ltd
Rate: £10 - £15 per hour
Posted: 6 days ago