The statistics below represent IT contracts advertised across the South West region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 99 75 113
Rank change year-on-year
-24 +38
Contract jobs requiring a 2nd Line Support 44 63 33
As % of all contract IT jobs located in the South West 1.51% 2.11% 1.10%
As % of the Job Titles category 1.58% 2.20% 1.17%
Number of daily rates quoted 13 25 12
Median daily rate £135 £138 £175
Median daily rate % change year-on-year
-1.81% -21.42%
90% offered a daily rate of more than £110 £104 £130
10% offered a daily rate of more than £158 £206 £238
UK excluding London median daily rate £150 £160 £145
% change year-on-year
-6.25% +10.34%
Number of hourly rates quoted 6 27 10
Median hourly rate £12.74 £13.00 £16.50
Median hourly rate % change year-on-year
-2.01% -21.21%
90% offered a hourly rate of more than £12.25 £10.00 £13.73
10% offered a hourly rate of more than £14.36 £21.20 £19.45
UK excluding London median hourly rate £14.00 £15.00 £14.50
% change year-on-year
-6.66% +3.44%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2791 2860 2831
As % of all contract IT jobs located in the South West 95.48% 95.75% 94.24%
Number of daily rates quoted 1794 1794 1824
Median daily rate £370 £375 £350
Median daily rate % change year-on-year
-1.33% +7.14%
90% offered a daily rate of more than £250 £238 £225
10% offered a daily rate of more than £525 £500 £500
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 174 175 201
Median hourly rate £35.00 £18.82 £17.50
Median hourly rate % change year-on-year
+85.97% +7.54%
90% offered a hourly rate of more than £12.25 £12.50 £11.35
10% offered a hourly rate of more than £46.20 £42.50 £42.50
UK excluding London median hourly rate £17.50 £16.00 £16.50
% change year-on-year
+9.37% -3.03%

2nd Line Support
Jobs Demand Trend in the South West

The demand trend of IT contracts across the South West region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the South West

2nd Line Support
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the South West region.

2nd Line Support Daily Rate Trend in the South West

2nd Line Support
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the South West region.

2nd Line Support Hourly Rate Trend in the South West

2nd Line Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the South West region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire 0 14 £110 - 1
Gloucestershire -4 11 £141 -31.09% 1
Bristol -5 5 £135 +10.20% 1
Somerset +9 4 £161 +17.27% 1
Devon -3 4 - - 2
Dorset -7 4 £133 -7.01% 2
Cornwall -1 2 - - 1
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 25 May 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region featuring 2nd Line Support in the job title.

1 64 (88.89%) Windows
2 57 (79.17%) Active Directory
3 51 (70.83%) Windows 7
4 29 (40.28%) Windows Server
5 14 (19.44%) Microsoft
6 13 (18.06%) ITIL
7 10 (13.89%) MS Office
7 10 (13.89%) VMware
7 10 (13.89%) Windows 8
8 9 (12.50%) Windows 10
9 8 (11.11%) MS Exchange
10 7 (9.72%) HP
10 7 (9.72%) SCCM
11 6 (8.33%) Finance
11 6 (8.33%) IBM Notes
11 6 (8.33%) Cisco
11 6 (8.33%) DNS
11 6 (8.33%) Lotus
12 5 (6.94%) Apple
12 5 (6.94%) Citrix
12 5 (6.94%) TCP/IP
12 5 (6.94%) MS Excel
12 5 (6.94%) DHCP
12 5 (6.94%) Blackberry
12 5 (6.94%) Windows Server 2012
12 5 (6.94%) Office 365
13 4 (5.56%) Patch Management
13 4 (5.56%) Exchange Server 2010
13 4 (5.56%) ITIL V3
13 4 (5.56%) XenApp

2nd Line Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (11.11%) MS Exchange
2 6 (8.33%) IBM Notes
3 4 (5.56%) Blackberry Enterprise Server
3 4 (5.56%) Exchange Server 2010
4 2 (2.78%) SharePoint
5 1 (1.39%) Exchange Server 2003
5 1 (1.39%) Skype for Business
Applications
1 10 (13.89%) MS Office
2 5 (6.94%) MS Excel
Business Applications
1 4 (5.56%) Remedy ITSM
Cloud Services
1 5 (6.94%) Office 365
2 1 (1.39%) Google Apps
2 1 (1.39%) OneDrive
Communications & Networking
1 6 (8.33%) DNS
2 5 (6.94%) DHCP
2 5 (6.94%) TCP/IP
3 3 (4.17%) VoIP
3 3 (4.17%) WAN
4 2 (2.78%) Firewall
4 2 (2.78%) SAN
4 2 (2.78%) VLAN
4 2 (2.78%) VPN
4 2 (2.78%) Wireless
5 1 (1.39%) ADSL
5 1 (1.39%) Broadband
5 1 (1.39%) Ethernet
5 1 (1.39%) Intranet
5 1 (1.39%) iSCSI
5 1 (1.39%) NAS
5 1 (1.39%) Network Security
5 1 (1.39%) Remote Desktop
General
1 6 (8.33%) Finance
2 1 (1.39%) Banking
2 1 (1.39%) Manufacturing
2 1 (1.39%) Marketing
2 1 (1.39%) Publishing
2 1 (1.39%) Retail
Miscellaneous
1 5 (6.94%) Blackberry
2 2 (2.78%) Data Centre
2 2 (2.78%) Driving Licence
2 2 (2.78%) Replication
3 1 (1.39%) Management Information System
Operating Systems
1 64 (88.89%) Windows
2 51 (70.83%) Windows 7
3 29 (40.28%) Windows Server
4 10 (13.89%) Windows 8
5 9 (12.50%) Windows 10
6 5 (6.94%) Windows Server 2012
7 4 (5.56%) Windows Server 2008
8 1 (1.39%) Linux
8 1 (1.39%) Mac OS
8 1 (1.39%) Windows Server 2003
8 1 (1.39%) Windows XP
Processes & Methodologies
1 13 (18.06%) ITIL
2 4 (5.56%) ITIL V3
2 4 (5.56%) Patch Management
3 3 (4.17%) Migration
4 1 (1.39%) Change Control
4 1 (1.39%) CRM
4 1 (1.39%) Cybersecurity
4 1 (1.39%) Digital Marketing
4 1 (1.39%) Identity Access Management
4 1 (1.39%) Incident Management
4 1 (1.39%) Information Management
4 1 (1.39%) Information Security
4 1 (1.39%) Line Management
4 1 (1.39%) Network Architecture
4 1 (1.39%) Open Source
4 1 (1.39%) Penetration Testing
4 1 (1.39%) Service Management
4 1 (1.39%) SIEM
Programming Languages
1 2 (2.78%) SQL
Qualifications
1 4 (5.56%) CCNA
1 4 (5.56%) Cisco Certification
1 4 (5.56%) ITIL Certification
1 4 (5.56%) MCDST
1 4 (5.56%) MCP
1 4 (5.56%) Microsoft Certification
2 3 (4.17%) DBS Check
3 2 (2.78%) Security Cleared
4 1 (1.39%) DV Cleared
4 1 (1.39%) SC Cleared
Quality Assurance & Compliance
1 2 (2.78%) SLA
System Software
1 57 (79.17%) Active Directory
2 4 (5.56%) VMware Infrastructure
2 4 (5.56%) XenApp
3 3 (4.17%) Hyper-V
4 1 (1.39%) VMware ESX
4 1 (1.39%) VMware Workstation
4 1 (1.39%) XenServer
Systems Management
1 7 (9.72%) SCCM
Vendors
1 14 (19.44%) Microsoft
2 10 (13.89%) VMware
3 7 (9.72%) HP
4 6 (8.33%) Cisco
4 6 (8.33%) Lotus
5 5 (6.94%) Apple
5 5 (6.94%) Citrix
6 4 (5.56%) BMC
6 4 (5.56%) Remedy
7 2 (2.78%) IBM
8 1 (1.39%) Dell
8 1 (1.39%) Google
8 1 (1.39%) Mitel
8 1 (1.39%) Nimble Storage
8 1 (1.39%) ProCurve
8 1 (1.39%) Sophos
8 1 (1.39%) Symantec
8 1 (1.39%) Veeam
Cirencester, Gloucestershire
Opus Recruitment Solutions Ltd
Rate: £9 - £10 per hour
Posted: 5 days ago
Bournemouth, Dorset
onezeero.
Rate: £120 - £150 per day
Posted: 6 days ago