2nd Line Support Contracts in the South West

Second Line Support
England > South West

The median Second Line Support daily rate in the South West is £190 according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 130 130 128
Rank change year-on-year 0 -2 -6
Contract jobs requiring a 2nd Line Support 22 44 43
As % of all contract jobs advertised in the South West 0.69% 1.20% 1.15%
As % of the Job Titles category 0.74% 1.30% 1.21%
Number of daily rates quoted 20 29 32
10th Percentile £170 £162 £157
25th Percentile £175 £185 £178
Median daily rate (50th Percentile) £190 £205 £200
Median % change year-on-year -7.32% +2.50% +15.94%
75th Percentile £233 £244 £254
90th Percentile £290 £318 £286
England median daily rate £200 £225 £190
% change year-on-year -11.11% +18.42% +10.14%
Number of hourly rates quoted 0 7 2
10th Percentile - £16.15 £15.18
25th Percentile - £17.00 £15.45
Median hourly rate - £17.50 £16.03
Median % change year-on-year - +9.20% -27.16%
75th Percentile - £19.00 £16.73
90th Percentile - £19.80 £17.07
England median hourly rate £17.72 £20.21 £19.93
% change year-on-year -12.32% +1.40% +7.73%

All Contract IT Job Vacancies
South West

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the South West with a recognized job title 2,978 3,385 3,553
% of contract IT jobs with a recognized job title 93.41% 92.33% 95.38%
Number of daily rates quoted 1,914 2,526 2,533
10th Percentile £210 £263 £225
25th Percentile £381 £413 £400
Median daily rate (50th Percentile) £520 £525 £500
Median % change year-on-year -0.95% +5.00% +11.11%
75th Percentile £625 £638 £588
90th Percentile £700 £713 £661
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +10.53%
Number of hourly rates quoted 389 277 202
10th Percentile £14.00 £18.09 £15.90
25th Percentile £26.75 £51.25 £17.25
Median hourly rate £49.00 £65.00 £45.60
Median % change year-on-year -24.62% +42.54% +7.29%
75th Percentile £70.00 £75.00 £63.33
90th Percentile £77.60 £85.00 £69.05
England median hourly rate £35.65 £45.00 £22.50
% change year-on-year -20.78% +100.00% +0.36%

2nd Line Support
Job Vacancy Trend in the South West

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for 2nd Line Support in the South West

2nd Line Support
Contractor Daily Rate Trend in the South West

3-month moving average daily rate quoted in jobs citing 2nd Line Support in the South West.

Daily rate trend for 2nd Line Support in the South West

2nd Line Support
Daily Rate Histogram in the South West

Daily rate distribution for jobs citing 2nd Line Support in the South West over the 6 months to 25 April 2024.

Daily rate histogram for 2nd Line Support in the South West

2nd Line Support
Contractor Hourly Rate Trend in the South West

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in the South West.

Hourly rate trend for 2nd Line Support in the South West

2nd Line Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the South West region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Bristol +9 7 £190 - 1
Wiltshire -5 7 £275 +30.95% 4
Dorset +2 3 £175 +9.06% 2
Somerset +4 2 £210 -32.26%
Gloucestershire - 2 £190 - 2
Devon -3 1 £180 -28.00% 2
Cornwall -4 1 £180 - 1
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 25 April 2024, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region featuring 2nd Line Support in the job title.

1 11 (50.00%) Windows
2 8 (36.36%) Social Skills
3 7 (31.82%) Microsoft 365
3 7 (31.82%) Microsoft
4 6 (27.27%) Security Cleared
5 5 (22.73%) Problem-Solving
5 5 (22.73%) SC Cleared
5 5 (22.73%) Analytical Skills
5 5 (22.73%) Active Directory
6 4 (18.18%) VMware
6 4 (18.18%) Microsoft Office
6 4 (18.18%) SCCM
7 3 (13.64%) Azure
7 3 (13.64%) Continuous Improvement
7 3 (13.64%) Security Patching
7 3 (13.64%) Microsoft Intune
7 3 (13.64%) Python
7 3 (13.64%) LAN
7 3 (13.64%) JavaScript
7 3 (13.64%) Legal
7 3 (13.64%) Project Management
7 3 (13.64%) Wi-Fi
7 3 (13.64%) Antivirus Management
7 3 (13.64%) Self-Motivation
7 3 (13.64%) Organisational Skills
7 3 (13.64%) Case Management
7 3 (13.64%) Windows Server
8 2 (9.09%) Server Management
8 2 (9.09%) Public Sector
8 2 (9.09%) SLA

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (18.18%) Microsoft Office
Cloud Services
1 7 (31.82%) Microsoft 365
2 3 (13.64%) Azure
Communications & Networking
1 3 (13.64%) LAN
1 3 (13.64%) Wi-Fi
General
1 8 (36.36%) Social Skills
2 5 (22.73%) Analytical Skills
3 3 (13.64%) Legal
3 3 (13.64%) Organisational Skills
4 2 (9.09%) Public Sector
5 1 (4.55%) Documentation Skills
5 1 (4.55%) Electronics
5 1 (4.55%) Finance
5 1 (4.55%) Manufacturing
5 1 (4.55%) Marketing
5 1 (4.55%) Telecoms
Miscellaneous
1 3 (13.64%) Self-Motivation
2 1 (4.55%) Driving Licence
Operating Systems
1 11 (50.00%) Windows
2 3 (13.64%) Windows Server
3 2 (9.09%) Windows 10
Processes & Methodologies
1 5 (22.73%) Problem-Solving
2 3 (13.64%) Antivirus Management
2 3 (13.64%) Case Management
2 3 (13.64%) Continuous Improvement
2 3 (13.64%) Project Management
2 3 (13.64%) Security Patching
3 2 (9.09%) ITIL
3 2 (9.09%) Server Management
4 1 (4.55%) Business Intelligence
4 1 (4.55%) Compliance Management
4 1 (4.55%) Digital Marketing
4 1 (4.55%) Infrastructure Engineering
4 1 (4.55%) Mobile Device Management
4 1 (4.55%) Programme Management
4 1 (4.55%) Virtual Environments
Programming Languages
1 3 (13.64%) JavaScript
1 3 (13.64%) Python
Qualifications
1 6 (27.27%) Security Cleared
2 5 (22.73%) SC Cleared
3 2 (9.09%) DV Cleared
4 1 (4.55%) CCNA
4 1 (4.55%) Cisco Certification
4 1 (4.55%) Degree
4 1 (4.55%) MCP
4 1 (4.55%) MCSA
4 1 (4.55%) MCSE
4 1 (4.55%) Microsoft Certification
Quality Assurance & Compliance
1 2 (9.09%) SLA
System Software
1 5 (22.73%) Active Directory
2 1 (4.55%) VMware Infrastructure
Systems Management
1 4 (18.18%) SCCM
2 3 (13.64%) Microsoft Intune
3 1 (4.55%) Jamf Pro
Vendors
1 7 (31.82%) Microsoft
2 4 (18.18%) VMware
3 1 (4.55%) BT
3 1 (4.55%) SAP
3 1 (4.55%) SolarWinds
3 1 (4.55%) Veeam