The statistics below represent IT contracts advertised across the South West region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
Second Line Support
Rank 90 83 111
Rank change year-on-year
-7 +28
Contract jobs requiring a 2nd Line Support 49 60 33
As % of all contract IT jobs located in the South West 1.64% 1.95% 1.09%
As % of the Job Titles category 1.72% 2.03% 1.15%
Number of daily rates quoted 21 23 18
Median daily rate £140 £140 £175
Median daily rate % change year-on-year
- -20.00%
90% offered a daily rate of more than £110 £113 £130
10% offered a daily rate of more than £200 £210 £250
UK excluding London median daily rate £150 £165 £150
% change year-on-year
-9.09% +10.00%
Number of hourly rates quoted 8 28 8
Median hourly rate £13.23 £13.50 £17.50
Median hourly rate % change year-on-year
-2.03% -22.85%
90% offered a hourly rate of more than £11.43 £10.00 £15.25
10% offered a hourly rate of more than £15.65 £21.00 £27.70
UK excluding London median hourly rate £15.00 £15.00 £14.00
% change year-on-year
- +7.14%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2843 2950 2861
As % of all contract IT jobs located in the South West 95.37% 95.81% 94.61%
Number of daily rates quoted 1837 1904 1863
Median daily rate £368 £365 £350
Median daily rate % change year-on-year
+0.68% +4.28%
90% offered a daily rate of more than £230 £228 £220
10% offered a daily rate of more than £515 £500 £500
UK excluding London median daily rate £398 £370 £350
% change year-on-year
+7.43% +5.71%
Number of hourly rates quoted 140 196 181
Median hourly rate £27.50 £17.50 £20.00
Median hourly rate % change year-on-year
+57.14% -12.50%
90% offered a hourly rate of more than £12.00 £12.50 £11.00
10% offered a hourly rate of more than £43.50 £42.60 £41.50
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

2nd Line Support
Jobs Demand Trend in the South West

The demand trend of IT contracts across the South West region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the South West

2nd Line Support
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the South West region.

2nd Line Support Daily Rate Trend in the South West

2nd Line Support
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the South West region.

2nd Line Support Hourly Rate Trend in the South West

2nd Line Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the South West region over the 3 months to 27 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -3 14 £140 - 1
Gloucestershire -5 8 £141 -29.37%
Somerset +10 7 £168 +21.81% 1
Dorset -4 7 £140 -15.15% 3
Bristol -2 6 £168 +28.84% 3
Devon +4 5 £205 +46.42%
Cornwall -2 2 - -
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 27 June 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region featuring 2nd Line Support in the job title.

1 72 (88.89%) Windows
2 59 (72.84%) Active Directory
3 55 (67.90%) Windows 7
4 28 (34.57%) Windows Server
5 17 (20.99%) Microsoft
6 14 (17.28%) ITIL
7 13 (16.05%) Windows 10
8 11 (13.58%) Windows 8
8 11 (13.58%) MS Office
9 9 (11.11%) VMware
10 8 (9.88%) MS Excel
10 8 (9.88%) SCCM
11 7 (8.64%) IBM Notes
11 7 (8.64%) MS Exchange
11 7 (8.64%) HP
11 7 (8.64%) Lotus
12 6 (7.41%) Citrix
12 6 (7.41%) TCP/IP
12 6 (7.41%) DNS
12 6 (7.41%) Office 365
13 5 (6.17%) Windows Server 2012
13 5 (6.17%) Cisco
13 5 (6.17%) Apple
13 5 (6.17%) DHCP
13 5 (6.17%) Finance
14 4 (4.94%) Migration
14 4 (4.94%) Blackberry
14 4 (4.94%) Intranet
14 4 (4.94%) WAN
14 4 (4.94%) Windows Server 2008

2nd Line Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (8.64%) IBM Notes
1 7 (8.64%) MS Exchange
2 3 (3.70%) Blackberry Enterprise Server
2 3 (3.70%) Exchange Server 2010
2 3 (3.70%) Skype for Business
3 2 (2.47%) SharePoint
4 1 (1.23%) Exchange Server 2003
Applications
1 11 (13.58%) MS Office
2 8 (9.88%) MS Excel
3 1 (1.23%) Spreadsheet
Business Applications
1 3 (3.70%) Remedy ITSM
Cloud Services
1 6 (7.41%) Office 365
2 1 (1.23%) Google Apps
2 1 (1.23%) OneDrive
Communications & Networking
1 6 (7.41%) DNS
1 6 (7.41%) TCP/IP
2 5 (6.17%) DHCP
3 4 (4.94%) Intranet
3 4 (4.94%) WAN
4 3 (3.70%) VoIP
5 2 (2.47%) ADSL
5 2 (2.47%) Firewall
5 2 (2.47%) Remote Desktop
5 2 (2.47%) SAN
5 2 (2.47%) Skype
5 2 (2.47%) VLAN
5 2 (2.47%) VPN
5 2 (2.47%) Wireless
6 1 (1.23%) Broadband
6 1 (1.23%) Ethernet
6 1 (1.23%) iSCSI
6 1 (1.23%) NAS
6 1 (1.23%) Network Security
6 1 (1.23%) Wi-Fi
General
1 5 (6.17%) Finance
2 3 (3.70%) Banking
3 1 (1.23%) Marketing
3 1 (1.23%) Publishing
3 1 (1.23%) Retail
Miscellaneous
1 4 (4.94%) Blackberry
2 3 (3.70%) Driving Licence
3 2 (2.47%) Data Centre
3 2 (2.47%) Replication
4 1 (1.23%) Analytical Skills
4 1 (1.23%) Management Information System
4 1 (1.23%) Smartphone
Operating Systems
1 72 (88.89%) Windows
2 55 (67.90%) Windows 7
3 28 (34.57%) Windows Server
4 13 (16.05%) Windows 10
5 11 (13.58%) Windows 8
6 5 (6.17%) Windows Server 2012
7 4 (4.94%) Windows Server 2008
8 3 (3.70%) Windows XP
9 1 (1.23%) Apple iOS
9 1 (1.23%) Linux
9 1 (1.23%) Mac OS
9 1 (1.23%) Windows Server 2003
Processes & Methodologies
1 14 (17.28%) ITIL
2 4 (4.94%) Migration
3 3 (3.70%) ITIL V3
3 3 (3.70%) Patch Management
4 1 (1.23%) Asset Management
4 1 (1.23%) Change Control
4 1 (1.23%) Cybersecurity
4 1 (1.23%) Digital Marketing
4 1 (1.23%) Identity Access Management
4 1 (1.23%) Incident Management
4 1 (1.23%) Information Management
4 1 (1.23%) Information Security
4 1 (1.23%) Line Management
4 1 (1.23%) Network Architecture
4 1 (1.23%) Network Management
4 1 (1.23%) Open Source
4 1 (1.23%) Penetration Testing
4 1 (1.23%) Service Management
4 1 (1.23%) SIEM
4 1 (1.23%) Time Management
Programming Languages
1 3 (3.70%) SQL
Qualifications
1 3 (3.70%) CCNA
1 3 (3.70%) Cisco Certification
1 3 (3.70%) DBS Check
1 3 (3.70%) ITIL Certification
1 3 (3.70%) MCDST
1 3 (3.70%) MCP
1 3 (3.70%) Microsoft Certification
2 2 (2.47%) Security Cleared
3 1 (1.23%) DV Cleared
3 1 (1.23%) SC Cleared
Quality Assurance & Compliance
1 3 (3.70%) SLA
System Software
1 59 (72.84%) Active Directory
2 4 (4.94%) Hyper-V
3 3 (3.70%) VMware Infrastructure
3 3 (3.70%) XenApp
4 1 (1.23%) VMware ESX
4 1 (1.23%) VMware Workstation
Systems Management
1 8 (9.88%) SCCM
Vendors
1 17 (20.99%) Microsoft
2 9 (11.11%) VMware
3 7 (8.64%) HP
3 7 (8.64%) Lotus
4 6 (7.41%) Citrix
5 5 (6.17%) Apple
5 5 (6.17%) Cisco
6 3 (3.70%) BMC
6 3 (3.70%) Remedy
7 2 (2.47%) IBM
7 2 (2.47%) ServiceNow
8 1 (1.23%) Dell
8 1 (1.23%) Google
8 1 (1.23%) Mitel
8 1 (1.23%) Nimble Storage
8 1 (1.23%) ProCurve
8 1 (1.23%) Sophos
8 1 (1.23%) Symantec
8 1 (1.23%) Veeam
Bristol, Avon
Opus Recruitment Solutions Ltd
Rate: £100 - £150 per day
Posted: 6 days ago