The table below looks at the statistics for Contact Management skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Contact Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Contact Management
Rank 145 - -
Rank change year-on-year
- 0
Contract jobs citing Contact Management 2 0 0
As % of all contract IT jobs located in the South West 0.061% - -
As % of the Processes & Methodologies category 0.084% - -
Number of daily rates quoted 1 0 0
Average daily rate
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of your Daily Rate
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£338 - -
UK excluding London average daily rate £320 £225 -
% change year-on-year
+42.22% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2368 1645 1817
As % of all contract IT jobs located in the South West 72.48% 69.73% 68.28%
Number of daily rates quoted 1618 1077 1079
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £300 £260 £275
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 126 111 116
Average hourly rate £35.00 £27.50 £36.00
Average hourly rate % change year-on-year
+27.27% -23.61%
90% offered a hourly rate of more than £17.50 £13.00 £12.50
10% offered a hourly rate of more than £47.50 £37.50 £47.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Contact Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Contact Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the South West

Contact Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Contact Management across the South West region.

Contact Management Daily Rate Trend in the South West

Contact Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Contact Management across the South West region.

Contact Management Hourly Rate Trend in the South West

Contact Management
Top 19 Related IT Skills in the South West

For the 6 months to 24 December 2014, IT contractor jobs across the South West region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Contact Management.

1 1 (50.00%) ITIL
1 1 (50.00%) HNC
1 1 (50.00%) PRINCE2
1 1 (50.00%) Windows
1 1 (50.00%) Windows 2000
1 1 (50.00%) Windows NT
1 1 (50.00%) SharePoint
1 1 (50.00%) Windows XP
1 1 (50.00%) SLA
1 1 (50.00%) Cisco
1 1 (50.00%) CCNA
1 1 (50.00%) Cisco Certification
1 1 (50.00%) Windows Server 2003
1 1 (50.00%) Intranet
1 1 (50.00%) Six Sigma
1 1 (50.00%) CMMI
1 1 (50.00%) Service Delivery
1 1 (50.00%) Security Cleared
1 1 (50.00%) SharePoint 2013

Contact Management
Top Related IT Skills in the South West by Category

For the 6 months to 24 December 2014, IT contractor jobs across the South West region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) SharePoint
1 1 (50.00%) SharePoint 2013
Communications & Networking
1 1 (50.00%) Intranet
Job Titles
1 1 (50.00%) Network Engineer
1 1 (50.00%) Administrator
1 1 (50.00%) SharePoint Administrator
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows 2000
1 1 (50.00%) Windows NT
1 1 (50.00%) Windows XP
1 1 (50.00%) Windows Server 2003
Processes & Methodologies
1 1 (50.00%) ITIL
1 1 (50.00%) PRINCE2
1 1 (50.00%) Six Sigma
1 1 (50.00%) CMMI
1 1 (50.00%) Service Delivery
Qualifications
1 1 (50.00%) HNC
1 1 (50.00%) CCNA
1 1 (50.00%) Cisco Certification
1 1 (50.00%) Security Cleared
Quality Assurance & Compliance
1 1 (50.00%) SLA
Vendors
1 1 (50.00%) Cisco