The table below looks at the statistics for Contact Management skills in IT contracts advertised for the South West region. Included is a guide to the contractor rates offered in IT contracts that have cited Contact Management over the 3 months to 28 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Contact Management
Rank 143 146 -
Rank change year-on-year
+3 -
Contract jobs citing Contact Management 2 1 0
As % of all contract IT jobs located in the South West 0.066% 0.031% -
As % of the Processes & Methodologies category 0.084% 0.040% -
Number of daily rates quoted 1 1 0
Median daily rate £438 £356 -
Median daily rate % change year-on-year
+22.89% -
UK excluding London median daily rate £325 £422 £288
% change year-on-year
-22.94% +46.69%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2381 2480 2359
As % of all contract IT jobs located in the South West 78.04% 77.26% 77.75%
Number of daily rates quoted 1593 1662 1584
Median daily rate £388 £390 £375
Median daily rate % change year-on-year
-0.64% +4.00%
90% offered a daily rate of more than £275 £285 £275
10% offered a daily rate of more than £575 £500 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 99 111 104
Median hourly rate £35.00 £39.25 £33.84
Median hourly rate % change year-on-year
-10.82% +15.98%
90% offered a hourly rate of more than £15.00 £17.76 £15.58
10% offered a hourly rate of more than £46.90 £55.00 £42.50
UK excluding London median hourly rate £30.00 £30.00 £26.98
% change year-on-year
- +11.21%

Contact Management
Jobs Demand Trend in the South West

The demand trend of contract jobs across the South West region citing Contact Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the South West

Contact Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Contact Management across the South West region.

Contact Management Daily Rate Trend in the South West

Contact Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Contact Management across the South West region.

Contact Management Hourly Rate Trend in the South West

Contact Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Contact Management within the South West region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol 0 1 £438 +22.89%
Wiltshire - 1 - -
Contact Management
England

Contact Management
Top 16 Related IT Skills in the South West

For the 6 months to 28 July 2016, IT contractor jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for Contact Management.

1 1 (50.00%) ITIL
1 1 (50.00%) HNC
1 1 (50.00%) PRINCE2
1 1 (50.00%) Windows
1 1 (50.00%) SLA
1 1 (50.00%) Cisco
1 1 (50.00%) CCNA
1 1 (50.00%) Cisco Certification
1 1 (50.00%) Six Sigma
1 1 (50.00%) Change Management
1 1 (50.00%) Migration
1 1 (50.00%) VLAN
1 1 (50.00%) Data Cleansing
1 1 (50.00%) DV Cleared
1 1 (50.00%) Security Cleared
1 1 (50.00%) Windows Server

Contact Management
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (50.00%) VLAN
Job Titles
1 1 (50.00%) Digital Project Manager
1 1 (50.00%) DV Cleared Network Engineer
1 1 (50.00%) Network Engineer
1 1 (50.00%) Project Manager
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server
Processes & Methodologies
1 1 (50.00%) Change Management
1 1 (50.00%) Data Cleansing
1 1 (50.00%) ITIL
1 1 (50.00%) Migration
1 1 (50.00%) PRINCE2
1 1 (50.00%) Six Sigma
Qualifications
1 1 (50.00%) CCNA
1 1 (50.00%) Cisco Certification
1 1 (50.00%) DV Cleared
1 1 (50.00%) HNC
1 1 (50.00%) Security Cleared
Quality Assurance & Compliance
1 1 (50.00%) SLA
Vendors
1 1 (50.00%) Cisco