The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 136 140 124
Rank change year-on-year
+4 -16
Contract jobs citing Customer Engagement 8 7 4
As % of all contract IT jobs located in the South West 0.27% 0.22% 0.16%
As % of the Processes & Methodologies category 0.33% 0.29% 0.22%
Number of daily rates quoted 4 4 3
Average daily rate £345 £263 £325
Average daily rate % change year-on-year
+31.42% -19.23%
90% offered a daily rate of more than £315 £166 £305
10% offered a daily rate of more than £384 £580 £405
UK excluding London average daily rate £410 £425 £325
% change year-on-year
-3.52% +30.76%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £40.75 £21.58 -
% change year-on-year
+88.83% -
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2431 2405 1849
As % of all contract IT jobs located in the South West 80.84% 75.27% 74.17%
Number of daily rates quoted 1710 1594 1163
Average daily rate £375 £407 £375
Average daily rate % change year-on-year
-7.86% +8.53%
90% offered a daily rate of more than £285 £288 £250
10% offered a daily rate of more than £500 £550 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 128 108 99
Average hourly rate £42.00 £36.40 £27.00
Average hourly rate % change year-on-year
+15.38% +34.81%
90% offered a hourly rate of more than £20.63 £15.75 £12.50
10% offered a hourly rate of more than £57.00 £46.50 £37.50
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Customer Engagement
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South West

Customer Engagement
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the South West region.

Customer Engagement Daily Rate Trend in the South West

Customer Engagement
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the South West region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol 0 7 £375 +66.66%
Gloucestershire +6 1 £315 -55.00%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South West

For the 6 months to 5 February 2016, IT contractor jobs across the South West region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 6 (66.67%) Finance
2 4 (44.44%) Analytical Skills
3 3 (33.33%) Change Control
3 3 (33.33%) Banking
3 3 (33.33%) SAP Oil and Gas
3 3 (33.33%) Marketing
3 3 (33.33%) QA
3 3 (33.33%) Digital Marketing
3 3 (33.33%) Electronics
3 3 (33.33%) Telecoms
3 3 (33.33%) Manufacturing
3 3 (33.33%) VMware
3 3 (33.33%) Programme Management
3 3 (33.33%) SAP
3 3 (33.33%) PRINCE2
3 3 (33.33%) Windows
3 3 (33.33%) Business Intelligence
3 3 (33.33%) Microsoft
3 3 (33.33%) PRINCE2 Certification
4 2 (22.22%) Project Management
4 2 (22.22%) Windows Server 2003
4 2 (22.22%) Active Directory
4 2 (22.22%) Stakeholder Management
4 2 (22.22%) Scrum
4 2 (22.22%) Continuous Integration
4 2 (22.22%) Kanban
4 2 (22.22%) Agile Software Development
4 2 (22.22%) TDD
4 2 (22.22%) Agile Project Management
4 2 (22.22%) Windows Server 2012

Customer Engagement
Top Related IT Skills in the South West by Category

For the 6 months to 5 February 2016, IT contractor jobs across the South West region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 1 (11.11%) MS Excel
Business Applications
1 3 (33.33%) SAP Oil and Gas
Communications & Networking
1 1 (11.11%) DHCP
1 1 (11.11%) DNS
1 1 (11.11%) Internet
1 1 (11.11%) TCP/IP
Database & Business Intelligence
1 1 (11.11%) MS Access
1 1 (11.11%) SQL Server
General
1 6 (66.67%) Finance
2 3 (33.33%) Banking
2 3 (33.33%) Electronics
2 3 (33.33%) Manufacturing
2 3 (33.33%) Marketing
2 3 (33.33%) Telecoms
Job Titles
1 5 (55.56%) Analyst
2 3 (33.33%) Business Analyst
2 3 (33.33%) Business Engagement Manager
2 3 (33.33%) Business Manager
2 3 (33.33%) Customer Analyst
2 3 (33.33%) Engagement Manager
2 3 (33.33%) Senior Analyst
2 3 (33.33%) Senior Business Analyst
2 3 (33.33%) Senior Business Manager
2 3 (33.33%) Senior Engagement Manager
2 3 (33.33%) Senior Manager
3 2 (22.22%) Agile Delivery Manager
3 2 (22.22%) Contracts Manager
3 2 (22.22%) Delivery Manager
3 2 (22.22%) Infrastructure Analyst
3 2 (22.22%) Technical Delivery Manager
3 2 (22.22%) Technical Manager
3 2 (22.22%) Wintel Analyst
4 1 (11.11%) 2nd Line Support
4 1 (11.11%) Developer
Miscellaneous
1 4 (44.44%) Analytical Skills
2 2 (22.22%) Enterprise Software
Operating Systems
1 3 (33.33%) Windows
2 2 (22.22%) Windows Server
2 2 (22.22%) Windows Server 2003
2 2 (22.22%) Windows Server 2012
3 1 (11.11%) Linux
Processes & Methodologies
1 3 (33.33%) Business Intelligence
1 3 (33.33%) Change Control
1 3 (33.33%) Digital Marketing
1 3 (33.33%) PRINCE2
1 3 (33.33%) Programme Management
2 2 (22.22%) Agile Project Management
2 2 (22.22%) Agile Software Development
2 2 (22.22%) BDD
2 2 (22.22%) Coaching
2 2 (22.22%) Continuous Integration
2 2 (22.22%) Kanban
2 2 (22.22%) Project Management
2 2 (22.22%) Scrum
2 2 (22.22%) Server Building
2 2 (22.22%) Software Delivery
2 2 (22.22%) SOLID
2 2 (22.22%) Stakeholder Management
2 2 (22.22%) TDD
3 1 (11.11%) Data Management
3 1 (11.11%) High Availability
Programming Languages
1 1 (11.11%) SQL
1 1 (11.11%) VB
1 1 (11.11%) VBA
Qualifications
1 3 (33.33%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (33.33%) QA
System Software
1 2 (22.22%) Active Directory
2 1 (11.11%) VMware Infrastructure
Vendors
1 3 (33.33%) Microsoft
1 3 (33.33%) SAP
1 3 (33.33%) VMware
Bournemouth, Dorset
Ageas Retail Limited - Bournemouth Office
Rate: up to £350 per day
Posted: 5 days ago
Bournemouth, Dorset
Ageas Retail Limited - Bournemouth Office
Rate: up to £60,000 + benefits
Posted: 11 days ago