The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the South West region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 129 148 141
Rank change year-on-year
+19 -7
Contract jobs citing Customer Engagement 7 3 5
As % of all contract IT jobs located in the South West 0.25% 0.091% 0.15%
As % of the Processes & Methodologies category 0.32% 0.12% 0.19%
Number of daily rates quoted 5 2 3
Median daily rate £450 £438 £500
Median daily rate % change year-on-year
+2.85% -12.50%
UK excluding London median daily rate £450 £400 £400
% change year-on-year
+12.50% -
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £10.24 £59.50 £12.00
% change year-on-year
-82.78% +395.83%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2207 2534 2580
As % of all contract IT jobs located in the South West 78.77% 76.56% 76.79%
Number of daily rates quoted 1487 1683 1711
Median daily rate £375 £400 £393
Median daily rate % change year-on-year
-6.25% +1.91%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £525 £515 £525
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 141 139 86
Median hourly rate £37.50 £39.25 £32.50
Median hourly rate % change year-on-year
-4.45% +20.76%
90% offered a hourly rate of more than £19.00 £27.50 £14.50
10% offered a hourly rate of more than £48.00 £47.50 £40.00
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Customer Engagement
Jobs Demand Trend in the South West

The demand trend of contract jobs across the South West region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South West

Customer Engagement
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the South West region.

Customer Engagement Daily Rate Trend in the South West

Customer Engagement
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engagement across the South West region over the 3 months to 25 September 2016.

Customer Engagement Daily Rate Histogram in the South West

Customer Engagement
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the South West region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Devon - 2 £365 -
Gloucestershire - 2 £525 - 1
Wiltshire +13 1 £450 -5.26% 1
Bristol +1 1 £305 -23.75%
Dorset - 1 £475 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South West

For the 6 months to 25 September 2016, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for Customer Engagement.

1 4 (44.44%) MS Visio
1 4 (44.44%) Migration
1 4 (44.44%) Data Migration
1 4 (44.44%) ServiceNow
2 3 (33.33%) SC Cleared
2 3 (33.33%) Security Cleared
2 3 (33.33%) Finance
2 3 (33.33%) Project Management
2 3 (33.33%) MS Project
3 2 (22.22%) Linux
3 2 (22.22%) AngularJS
3 2 (22.22%) MongoDB
3 2 (22.22%) Node.js
4 1 (11.11%) Stakeholder and Relationship Management
4 1 (11.11%) Software Delivery
4 1 (11.11%) Presales
4 1 (11.11%) Enterprise Software
4 1 (11.11%) Technical Analysis
4 1 (11.11%) Web Development
4 1 (11.11%) Digital Marketing
4 1 (11.11%) Manufacturing
4 1 (11.11%) Stakeholder Engagement
4 1 (11.11%) Stakeholder Management
4 1 (11.11%) OpenText
4 1 (11.11%) Programme Management
4 1 (11.11%) Banking
4 1 (11.11%) Software Engineering
4 1 (11.11%) Business Analysis
4 1 (11.11%) SAP Oil and Gas
4 1 (11.11%) Marketing

Customer Engagement
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (44.44%) MS Visio
2 3 (33.33%) MS Project
3 1 (11.11%) MS Excel
Business Applications
1 1 (11.11%) SAP Oil and Gas
Communications & Networking
1 1 (11.11%) Intranet
Database & Business Intelligence
1 2 (22.22%) MongoDB
General
1 3 (33.33%) Finance
2 1 (11.11%) Banking
2 1 (11.11%) Electronics
2 1 (11.11%) Manufacturing
2 1 (11.11%) Marketing
2 1 (11.11%) Telecoms
Job Titles
1 4 (44.44%) Project Manager
2 3 (33.33%) Developer
3 2 (22.22%) Data Migration Manager
3 2 (22.22%) Data Migration Project Manager
3 2 (22.22%) Migration Manager
3 2 (22.22%) Migration Project Manager
4 1 (11.11%) Consultant
4 1 (11.11%) Delivery Manager
4 1 (11.11%) Infrastructure Delivery Manager
4 1 (11.11%) Infrastructure Manager
4 1 (11.11%) Intranet Developer
4 1 (11.11%) IT Manager
4 1 (11.11%) IT Project Manager
4 1 (11.11%) Java Developer
4 1 (11.11%) SC Cleared Java Developer
4 1 (11.11%) Software Developer
4 1 (11.11%) Technical Delivery Manager
4 1 (11.11%) Technical Infrastructure Manager
4 1 (11.11%) Technical Manager
Libraries, Frameworks & Software Standards
1 2 (22.22%) AngularJS
1 2 (22.22%) Node.js
Miscellaneous
1 1 (11.11%) Enterprise Software
Operating Systems
1 2 (22.22%) Linux
Processes & Methodologies
1 4 (44.44%) Data Migration
1 4 (44.44%) Migration
2 3 (33.33%) Project Management
3 1 (11.11%) Business Analysis
3 1 (11.11%) Business Intelligence
3 1 (11.11%) Change Management
3 1 (11.11%) Digital Marketing
3 1 (11.11%) Presales
3 1 (11.11%) Programme Management
3 1 (11.11%) Software Delivery
3 1 (11.11%) Software Engineering
3 1 (11.11%) Stakeholder and Relationship Management
3 1 (11.11%) Stakeholder Engagement
3 1 (11.11%) Stakeholder Management
3 1 (11.11%) Technical Analysis
3 1 (11.11%) Web Development
Programming Languages
1 1 (11.11%) C
1 1 (11.11%) Java
Qualifications
1 3 (33.33%) SC Cleared
1 3 (33.33%) Security Cleared
Systems Management
1 1 (11.11%) TeamSite
Vendors
1 4 (44.44%) ServiceNow
2 1 (11.11%) OpenText
2 1 (11.11%) SAP