The first table below looks at the demand for Customer Engagement skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 140 113 127
Rank change year-on-year
-27 +14
Contract jobs citing Customer Engagement 2 2 3
As % of all contract IT jobs located in the South West 0.066% 0.093% 0.099%
As % of the Processes & Methodologies category 0.090% 0.13% 0.14%
Number of daily rates quoted 0 1 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
- £425 £275
Average daily rate % change year-on-year
- +54.54%
UK excluding London average daily rate £374 £343 £300
% change year-on-year
+9.12% +14.16%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £11.00 £45.00 £45.00
% change year-on-year
-75.55% -
Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2217 1520 2100
As % of all contract IT jobs located in the South West 72.81% 70.80% 69.22%
Number of daily rates quoted 1485 991 1282
Average daily rate £375 £375 £375
90% offered a daily rate of more than £275 £256 £270
10% offered a daily rate of more than £500 £500 £488
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 99 69 125
Average hourly rate £33.84 £17.50 £35.00
Average hourly rate % change year-on-year
+93.37% -50.00%
90% offered a hourly rate of more than £15.75 £11.00 £13.50
10% offered a hourly rate of more than £41.50 £42.50 £45.00
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Customer Engagement
England

Customer Engagement
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South West

Customer Engagement
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the South West region.

Customer Engagement Daily Rate Trend in the South West

Customer Engagement
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the South West region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol - - - - 1
Somerset - - - - 1
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South West

For the 6 months to 25 July 2014, IT contractor jobs across the South West region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 3 (42.86%) Security Cleared
1 3 (42.86%) jQuery
2 2 (28.57%) HTML
2 2 (28.57%) Agile Software Development
2 2 (28.57%) SharePoint
2 2 (28.57%) Marketing
2 2 (28.57%) JavaScript
2 2 (28.57%) CSS
2 2 (28.57%) Microsoft
3 1 (14.29%) Service Management
3 1 (14.29%) Change Management
3 1 (14.29%) Management Information System
3 1 (14.29%) SEO
3 1 (14.29%) Workflow
3 1 (14.29%) Finance
3 1 (14.29%) CMS
3 1 (14.29%) VMware
3 1 (14.29%) Clustering
3 1 (14.29%) Active Directory
3 1 (14.29%) Citrix
3 1 (14.29%) MetaFrame
3 1 (14.29%) Customer Intelligence
3 1 (14.29%) Remedy
3 1 (14.29%) Blackberry
3 1 (14.29%) Configuration Management
3 1 (14.29%) Linux
3 1 (14.29%) UML
3 1 (14.29%) OOA/OOD
3 1 (14.29%) OO
3 1 (14.29%) JBoss

Customer Engagement
Top Related IT Skills in the South West by Category

For the 6 months to 25 July 2014, IT contractor jobs across the South West region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) SharePoint
2 1 (14.29%) MS Exchange
2 1 (14.29%) SAS
2 1 (14.29%) CMS
2 1 (14.29%) SharePoint Server
2 1 (14.29%) Sitecore CMS
Applications
1 1 (14.29%) Photoshop
1 1 (14.29%) MS Office
1 1 (14.29%) MS Excel
1 1 (14.29%) MS PowerPoint
Database & Business Intelligence
1 1 (14.29%) RDBMS
1 1 (14.29%) Oracle Database
1 1 (14.29%) Relational Database
Development Applications
1 1 (14.29%) Maven
1 1 (14.29%) Git (software)
1 1 (14.29%) Gerrit
General
1 2 (28.57%) Marketing
2 1 (14.29%) Finance
Job Titles
1 2 (28.57%) Developer
2 1 (14.29%) Analyst
2 1 (14.29%) Support Specialist
2 1 (14.29%) Data Analyst
2 1 (14.29%) Java Developer
2 1 (14.29%) SAS Analyst
2 1 (14.29%) HTML Developer
2 1 (14.29%) SAS Data Analyst
2 1 (14.29%) UI Developer
2 1 (14.29%) Front-End Developer
2 1 (14.29%) UI Programmer
2 1 (14.29%) Architect
2 1 (14.29%) Project Manager
Libraries, Frameworks & Software Standards
1 3 (42.86%) jQuery
2 2 (28.57%) CSS
2 2 (28.57%) HTML
3 1 (14.29%) EJB
3 1 (14.29%) JMS
3 1 (14.29%) Ajax
3 1 (14.29%) GWT
3 1 (14.29%) JPA
3 1 (14.29%) EJB 3.0
3 1 (14.29%) HTML5
3 1 (14.29%) CSS3
3 1 (14.29%) HornetQ
Miscellaneous
1 1 (14.29%) Blackberry
1 1 (14.29%) Management Information System
1 1 (14.29%) Clustering
Operating Systems
1 1 (14.29%) Linux
Processes & Methodologies
1 2 (28.57%) Agile Software Development
2 1 (14.29%) Content Management
2 1 (14.29%) Data Analysis
2 1 (14.29%) Logistics
2 1 (14.29%) Direct Marketing
2 1 (14.29%) Security Testing
2 1 (14.29%) Dimensional Modelling
2 1 (14.29%) Responsive Web Design
2 1 (14.29%) Analytics
2 1 (14.29%) Business Process Mapping
2 1 (14.29%) UML
2 1 (14.29%) OOA/OOD
2 1 (14.29%) OO
2 1 (14.29%) Customer Intelligence
2 1 (14.29%) Configuration Management
2 1 (14.29%) Service Management
2 1 (14.29%) Change Management
2 1 (14.29%) SEO
2 1 (14.29%) Workflow
Programming Languages
1 2 (28.57%) JavaScript
2 1 (14.29%) Java
Qualifications
1 3 (42.86%) Security Cleared
2 1 (14.29%) SC Cleared
2 1 (14.29%) DV Cleared
System Software
1 1 (14.29%) Active Directory
1 1 (14.29%) MetaFrame
Vendors
1 2 (28.57%) Microsoft
2 1 (14.29%) Citrix
2 1 (14.29%) Remedy
2 1 (14.29%) VMware
2 1 (14.29%) IronPort
2 1 (14.29%) Sitecore
2 1 (14.29%) Oracle
2 1 (14.29%) JBoss
2 1 (14.29%) Cisco