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Customer Engagement Contracts in the South West
 
Demand Trend Daily Rate Trend Job Locations Related Skills

The first table below looks at the demand for Customer Engagement skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Jun 2013		 Same period 2012 Same period 2011
Customer Engagement
Rank 108 130 -
Rank change year-on-year
+22 -
Contract jobs citing Customer Engagement 2 5 0
As % of all contract IT jobs located in the South West 0.098% 0.162% -
As % of the Processes & Methodologies category 0.146% 0.239% -
Number of daily rates quoted 1 3 0
Average daily rate £425 £445 -
Average daily rate % change year-on-year
-4.49% -
UK excluding London average daily rate £375 £400 £325
% change year-on-year
-6.25% +23.07%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £45.00 £16.17
% change year-on-year
- +178.37%
All Processes & Methodologies
South West
Contract IT job ads with a match in the
Processes & Methodologies category		 1366 2093 1940
As % of all contract IT jobs located in the South West 67.06% 67.89% 63.69%
Number of daily rates quoted 855 1292 998
Average daily rate £375 £378 £375
Average daily rate % change year-on-year
-0.66% +0.66%
90% offered a daily rate of more than £250 £265 £225
10% offered a daily rate of more than £475 £500 £500
UK excluding London average daily rate £370 £363 £375
% change year-on-year
+2.06% -3.33%
Number of hourly rates quoted 62 110 143
Average hourly rate £29.00 £25.00 £31.50
Average hourly rate % change year-on-year
+16.00% -20.63%
90% offered a hourly rate of more than £12.66 £11.34 £14.50
10% offered a hourly rate of more than £42.50 £40.00 £37.60
UK excluding London average hourly rate £30.50 £25.00 £29.00
% change year-on-year
+22.00% -13.79%
Customer Engagement
England

Customer Engagement
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the South West region as a proportion of the total demand within the Processes & Methodologies category.

South West Customer Engagement Jobs Demand Trend

Customer Engagement
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the South West region.

South West Customer Engagement Daily Rate Trend

Customer Engagement
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the South West region over the 3 months to 20 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year		 Find
Job
Vacancies
Somerset - 1 - - 1
Bristol - - - -
Gloucestershire - - - -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills

For the 6 months to 20 June 2013, IT contractor jobs across the South West region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 10 (90.91%) Security Cleared
2 9 (81.82%) DV Cleared
2 9 (81.82%) Java
2 9 (81.82%) OO
3 8 (72.73%) JBoss
3 8 (72.73%) JMS
3 8 (72.73%) EJB
3 8 (72.73%) Linux
3 8 (72.73%) UML
3 8 (72.73%) OOA/OOD
3 8 (72.73%) JavaScript
3 8 (72.73%) C
3 8 (72.73%) Oracle
3 8 (72.73%) RDBMS
3 8 (72.73%) Internet
3 8 (72.73%) Configuration Management
3 8 (72.73%) HornetQ
3 8 (72.73%) JPA
3 8 (72.73%) EJB 3.0
3 8 (72.73%) Agile Software Development
3 8 (72.73%) Maven
3 8 (72.73%) RIA
3 8 (72.73%) GWT
3 8 (72.73%) jQuery
4 2 (18.18%) SC Cleared
4 2 (18.18%) Swing
5 1 (9.091%) SOA
5 1 (9.091%) Business Intelligence
5 1 (9.091%) ITIL
5 1 (9.091%) PRINCE2

Customer Engagement
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT contractor jobs across the South West region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Development
1 8 (72.73%) JMS
1 8 (72.73%) EJB
1 8 (72.73%) HornetQ
1 8 (72.73%) JPA
1 8 (72.73%) EJB 3.0
1 8 (72.73%) GWT
1 8 (72.73%) jQuery
2 2 (18.18%) Swing
3 1 (9.091%) ASP.NET
3 1 (9.091%) .NET
Communications & Networking
1 8 (72.73%) Internet
Database & Business Intelligence
1 8 (72.73%) RDBMS
2 1 (9.091%) SQL Server
2 1 (9.091%) QlikView
Development Applications
1 8 (72.73%) Maven
General
1 1 (9.091%) Telecoms
Job Titles
1 8 (72.73%) Developer
2 7 (63.64%) Java Developer
3 2 (18.18%) Development Manager
4 1 (9.091%) Systems Development Manager
4 1 (9.091%) Systems Manager
4 1 (9.091%) Software Developer
4 1 (9.091%) Head of Development
4 1 (9.091%) Security Engineer
4 1 (9.091%) IT Manager
4 1 (9.091%) IT Development Manager
4 1 (9.091%) Head of IT
Miscellaneous
1 8 (72.73%) RIA
Operating Systems
1 8 (72.73%) Linux
Processes & Methodologies
1 9 (81.82%) OO
2 8 (72.73%) UML
2 8 (72.73%) OOA/OOD
2 8 (72.73%) Configuration Management
2 8 (72.73%) Agile Software Development
3 1 (9.091%) SOA
3 1 (9.091%) Business Intelligence
3 1 (9.091%) ITIL
3 1 (9.091%) PRINCE2
3 1 (9.091%) Service Management
3 1 (9.091%) Service Delivery
3 1 (9.091%) ITSM
3 1 (9.091%) Stakeholder Management
3 1 (9.091%) Project Management
3 1 (9.091%) Content Management
3 1 (9.091%) Data Analysis
3 1 (9.091%) Continuous Integration
3 1 (9.091%) Performance Management
3 1 (9.091%) Business Analysis
3 1 (9.091%) Strategic Planning
Programming Languages
1 9 (81.82%) Java
2 8 (72.73%) JavaScript
2 8 (72.73%) C
3 1 (9.091%) C#
3 1 (9.091%) PHP
Qualifications
1 10 (90.91%) Security Cleared
2 9 (81.82%) DV Cleared
3 2 (18.18%) SC Cleared
4 1 (9.091%) ISEB
4 1 (9.091%) BC Cleared
4 1 (9.091%) CIPD
Quality Assurance & Compliance
1 1 (9.091%) SLA
Vendors
1 8 (72.73%) JBoss
1 8 (72.73%) Oracle
2 1 (9.091%) HP
System and Development Manager
Taunton, South West
Main Duties/ Responsibilities * Identifying and delivery against strategic direction for the group in-line with wider strategy and agreeing with Service and Support Group Manager* Working with technical...
Capita Resourcing
Posted: 3 June 2013
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Last Updated Thursday 20 June 2013
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