The table below looks at the prevalence of the term IVR in IT contracts advertised for the South West region. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 131 137 142
Rank change year-on-year
+6 +5
Contract jobs citing IVR 8 5 3
As % of all contract IT jobs located in the South West 0.27% 0.16% 0.10%
As % of the Miscellaneous category 1.00% 0.64% 0.41%
Number of daily rates quoted 8 0 3
Median daily rate £300 - £470
UK excluding London median daily rate £375 £400 £350
% change year-on-year
-6.25% +14.28%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £21.50 £22.22 -
% change year-on-year
-3.24% -
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the South West region.

Miscellaneous Category
South West
Contract IT job ads with a match in the
Miscellaneous category
801 781 737
As % of all contract IT jobs located in the South West 26.74% 25.37% 24.75%
Number of daily rates quoted 541 544 452
Median daily rate £375 £375 £350
Median daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £250 £225 £213
10% offered a daily rate of more than £600 £522 £500
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 37 52 49
Median hourly rate £25.00 £32.25 £23.50
Median hourly rate % change year-on-year
-22.48% +37.23%
90% offered a hourly rate of more than £12.00 £13.00 £13.00
10% offered a hourly rate of more than £42.50 £55.00 £42.50
UK excluding London median hourly rate £22.50 £18.47 £21.00
% change year-on-year
+21.81% -12.04%

IVR
Jobs Demand Trend in the South West

The demand trend of contract jobs across the South West region citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the South West

IVR
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the South West region.

IVR Daily Rate Trend in the South West

IVR
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the South West region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset - 8 £300 - 1
IVR
England

IVR
Top 23 Related IT Skills in the South West

For the 6 months to 28 June 2016, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for IVR.

1 8 (72.73%) ITIL
1 8 (72.73%) LAN
1 8 (72.73%) VoIP
1 8 (72.73%) WAN
1 8 (72.73%) TCP/IP
1 8 (72.73%) Handset
1 8 (72.73%) PABX
2 7 (63.64%) OpenScape
3 6 (54.55%) Unified Communications
4 4 (36.36%) Skype
4 4 (36.36%) BT
4 4 (36.36%) Skype for Business
5 3 (27.27%) Telecoms
6 2 (18.18%) Microsoft
6 2 (18.18%) Siemens
7 1 (9.09%) Cisco
7 1 (9.09%) Stakeholder Management
7 1 (9.09%) Business Continuity
7 1 (9.09%) Banking
7 1 (9.09%) Business Analysis
7 1 (9.09%) Verint
7 1 (9.09%) Analytics
7 1 (9.09%) MVNO

IVR
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (36.36%) Skype for Business
Communications & Networking
1 8 (72.73%) LAN
1 8 (72.73%) PABX
1 8 (72.73%) TCP/IP
1 8 (72.73%) VoIP
1 8 (72.73%) WAN
2 7 (63.64%) OpenScape
3 6 (54.55%) Unified Communications
4 4 (36.36%) Skype
5 1 (9.09%) MVNO
General
1 3 (27.27%) Telecoms
2 1 (9.09%) Banking
Job Titles
1 7 (63.64%) Voice Engineer
2 6 (54.55%) Support Engineer
2 6 (54.55%) Voice Support Engineer
3 4 (36.36%) Support Technician
3 4 (36.36%) Voice Support Technician
4 3 (27.27%) 2nd/3rd Line Support
4 3 (27.27%) 2nd/3rd Line Support Engineer
4 3 (27.27%) 2nd/3rd Line Support Technician
4 3 (27.27%) 3rd Line Engineer
4 3 (27.27%) 3rd Line Support
4 3 (27.27%) 3rd Line Support Engineer
4 3 (27.27%) 3rd Line Support Technician
4 3 (27.27%) Communications Support Engineer
4 3 (27.27%) Unified Communications Engineer
5 1 (9.09%) Analytics Manager
5 1 (9.09%) Architect
5 1 (9.09%) Developer
5 1 (9.09%) Programme Manager
5 1 (9.09%) Telecoms Architect
5 1 (9.09%) VoIP Support Engineer
Miscellaneous
1 8 (72.73%) Handset
Processes & Methodologies
1 8 (72.73%) ITIL
2 1 (9.09%) Analytics
2 1 (9.09%) Business Analysis
2 1 (9.09%) Business Continuity
2 1 (9.09%) Stakeholder Management
Vendors
1 4 (36.36%) BT
2 2 (18.18%) Microsoft
2 2 (18.18%) Siemens
3 1 (9.09%) Cisco
3 1 (9.09%) Verint