The table below looks at the prevalence of the term IVR in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 136 103 127
Rank change year-on-year
-33 +24
Contract jobs citing IVR 6 5 8
As % of all contract IT jobs located in the South West 0.18% 0.23% 0.26%
As % of the Miscellaneous category 0.73% 1.02% 1.14%
Number of daily rates quoted 6 3 7
Average daily rate
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of your Daily Rate
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£318 £440 £425
Average daily rate % change year-on-year
-27.84% +3.52%
90% offered a daily rate of more than £158 £248 £300
10% offered a daily rate of more than £470 £484 £426
UK excluding London average daily rate £350 £375 £378
% change year-on-year
-6.66% -0.66%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £33.50 £25.00 -
% change year-on-year
+34.00% -
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the South West region.

Miscellaneous Category
South West
Contract IT job ads with a match in the
Miscellaneous category
817 492 702
As % of all contract IT jobs located in the South West 24.63% 22.30% 22.84%
Number of daily rates quoted 512 306 404
Average daily rate £375 £332 £350
Average daily rate % change year-on-year
+13.03% -5.21%
90% offered a daily rate of more than £194 £200 £250
10% offered a daily rate of more than £550 £476 £475
UK excluding London average daily rate £350 £350 £345
% change year-on-year
- +1.44%
Number of hourly rates quoted 48 35 54
Average hourly rate £21.00 £16.75 £39.00
Average hourly rate % change year-on-year
+25.37% -57.05%
90% offered a hourly rate of more than £13.00 £12.75 £15.75
10% offered a hourly rate of more than £43.00 £38.00 £47.50
UK excluding London average hourly rate £18.90 £17.50 £26.00
% change year-on-year
+8.00% -32.69%

IVR
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the South West region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the South West

IVR
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the South West region.

IVR Daily Rate Trend in the South West

IVR
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the South West region over the 3 months to 18 September 2014.

IVR Daily Rate Histogram in the South West

IVR
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the South West region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -8 6 £318 -32.08%
Bristol - - - -
IVR
England

IVR
Top 30 Related IT Skills in the South West

For the 6 months to 18 September 2014, IT contractor jobs across the South West region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 7 (70.00%) Windows
1 7 (70.00%) Windows 7
2 6 (60.00%) Siemens
3 5 (50.00%) HP
3 5 (50.00%) Genesys
3 5 (50.00%) Empirix
3 5 (50.00%) MS Visio
3 5 (50.00%) Disaster Recovery
3 5 (50.00%) Cisco IPCC
3 5 (50.00%) IP Telephony
3 5 (50.00%) Penetration Testing
3 5 (50.00%) Matrix Management
3 5 (50.00%) User Acceptance Testing
3 5 (50.00%) Performance Testing
3 5 (50.00%) System Testing
3 5 (50.00%) HP Quality Center
3 5 (50.00%) Waterfall
3 5 (50.00%) WFM
3 5 (50.00%) Test Automation
3 5 (50.00%) Verint
4 4 (40.00%) LAN
5 3 (30.00%) Cisco
5 3 (30.00%) Incident Management
6 2 (20.00%) CMDB
6 2 (20.00%) Unified Communications
6 2 (20.00%) PABX
6 2 (20.00%) Microsoft
6 2 (20.00%) Active Directory
6 2 (20.00%) Configuration Management
6 2 (20.00%) VoIP

IVR
Top Related IT Skills in the South West by Category

For the 6 months to 18 September 2014, IT contractor jobs across the South West region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 2 (20.00%) MS Exchange
Applications
1 5 (50.00%) MS Visio
Communications & Networking
1 5 (50.00%) IP Telephony
2 4 (40.00%) LAN
3 2 (20.00%) VoIP
3 2 (20.00%) WAN
3 2 (20.00%) TCP/IP
3 2 (20.00%) Unified Communications
3 2 (20.00%) PABX
Job Titles
1 5 (50.00%) Test Manager
2 2 (20.00%) Support Technician
2 2 (20.00%) Support Engineer
2 2 (20.00%) Voice Support Technician
3 1 (10.00%) Analyst
3 1 (10.00%) Service Analyst
3 1 (10.00%) Service Desk Analyst
3 1 (10.00%) Customer Support Engineer
3 1 (10.00%) 1st Line Support Engineer
3 1 (10.00%) 1st Line Support
3 1 (10.00%) Customer Engineer
Miscellaneous
1 2 (20.00%) Management Information System
1 2 (20.00%) Handset
1 2 (20.00%) CMDB
1 2 (20.00%) Video Conferencing
Operating Systems
1 7 (70.00%) Windows
1 7 (70.00%) Windows 7
2 2 (20.00%) Windows XP
Processes & Methodologies
1 5 (50.00%) Disaster Recovery
1 5 (50.00%) Penetration Testing
1 5 (50.00%) WFM
1 5 (50.00%) Matrix Management
1 5 (50.00%) User Acceptance Testing
1 5 (50.00%) Performance Testing
1 5 (50.00%) System Testing
1 5 (50.00%) Test Automation
1 5 (50.00%) Waterfall
2 3 (30.00%) Incident Management
3 2 (20.00%) Supplier Management
3 2 (20.00%) ITIL
3 2 (20.00%) Configuration Management
Quality Assurance & Compliance
1 2 (20.00%) SLA
System Software
1 2 (20.00%) Active Directory
Systems Management
1 5 (50.00%) Cisco IPCC
1 5 (50.00%) HP Quality Center
Vendors
1 6 (60.00%) Siemens
2 5 (50.00%) Verint
2 5 (50.00%) HP
2 5 (50.00%) Genesys
2 5 (50.00%) Empirix
3 3 (30.00%) Cisco
4 2 (20.00%) Microsoft
5 1 (10.00%) BT