The table below looks at the prevalence of the term IVR in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 133 132 108
Rank change year-on-year
-1 -24
Contract jobs citing IVR 11 4 6
As % of all contract IT jobs located in the South West 0.34% 0.13% 0.28%
As % of the Miscellaneous category 1.24% 0.54% 1.07%
Number of daily rates quoted 1 4 3
Average daily rate
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£525 £470 £300
Average daily rate % change year-on-year
+11.70% +56.66%
UK excluding London average daily rate £425 £355 £365
% change year-on-year
+19.71% -2.73%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £22.22 £33.50 £14.96
% change year-on-year
-33.67% +123.93%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the South West region.

Miscellaneous Category
South West
Contract IT job ads with a match in the
Miscellaneous category
889 746 562
As % of all contract IT jobs located in the South West 27.78% 24.32% 26.24%
Number of daily rates quoted 594 463 324
Average daily rate £375 £368 £350
Average daily rate % change year-on-year
+2.04% +5.00%
90% offered a daily rate of more than £225 £200 £200
10% offered a daily rate of more than £500 £520 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 55 47 34
Average hourly rate £37.50 £20.00 £17.50
Average hourly rate % change year-on-year
+87.50% +14.28%
90% offered a hourly rate of more than £13.00 £13.50 £13.00
10% offered a hourly rate of more than £55.00 £42.50 £42.50
UK excluding London average hourly rate £19.08 £21.00 £20.00
% change year-on-year
-9.14% +5.00%

IVR
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the South West region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the South West

IVR
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the South West region.

IVR Daily Rate Trend in the South West

IVR
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the South West region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +5 9 £525 +11.70%
Bristol - 2 - - 1
IVR
England

IVR
Top 30 Related IT Skills in the South West

For the 6 months to 31 July 2015, IT contractor jobs across the South West region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 5 (45.45%) PBX
1 5 (45.45%) VoIP
1 5 (45.45%) DPNSS
1 5 (45.45%) QSIG
1 5 (45.45%) Avaya
1 5 (45.45%) Stakeholder Management
1 5 (45.45%) Network Security
1 5 (45.45%) SC Cleared
1 5 (45.45%) Security Cleared
2 4 (36.36%) WFM
2 4 (36.36%) IP Telephony
2 4 (36.36%) ITIL
3 3 (27.27%) Cisco
3 3 (27.27%) CCIE
3 3 (27.27%) CCNP
3 3 (27.27%) Cisco Certification
3 3 (27.27%) Service Delivery
3 3 (27.27%) Telecoms
3 3 (27.27%) CMS
3 3 (27.27%) Cisco IPCC
3 3 (27.27%) Workforce Management Optimization
3 3 (27.27%) Billing
3 3 (27.27%) Technical Architecture
3 3 (27.27%) Cisco IPT
3 3 (27.27%) Cisco UCCE
3 3 (27.27%) Verint
4 2 (18.18%) Business Analysis
4 2 (18.18%) Finance
4 2 (18.18%) Salesforce.com
4 2 (18.18%) CRM

IVR
Top Related IT Skills in the South West by Category

For the 6 months to 31 July 2015, IT contractor jobs across the South West region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 3 (27.27%) CMS
Communications & Networking
1 5 (45.45%) PBX
1 5 (45.45%) VoIP
1 5 (45.45%) DPNSS
1 5 (45.45%) QSIG
1 5 (45.45%) Network Security
2 4 (36.36%) IP Telephony
3 3 (27.27%) Cisco IPT
4 1 (9.09%) Unified Communications
Development Applications
1 2 (18.18%) Rational Rose
General
1 3 (27.27%) Telecoms
1 3 (27.27%) Billing
2 2 (18.18%) Finance
3 1 (9.09%) Banking
Job Titles
1 5 (45.45%) Architect
1 5 (45.45%) Designer
2 3 (27.27%) Lead Designer
2 3 (27.27%) Cisco Architect
3 2 (18.18%) Solutions Architect
3 2 (18.18%) CRM Architect
3 2 (18.18%) CRM Solutions Architect
4 1 (9.09%) Lead Architect
4 1 (9.09%) Voice Architect
Miscellaneous
1 1 (9.09%) Enterprise Software
1 1 (9.09%) Analytical Skills
Operating Systems
1 1 (9.09%) Windows
1 1 (9.09%) Windows Server 2012
Processes & Methodologies
1 5 (45.45%) Stakeholder Management
2 4 (36.36%) ITIL
2 4 (36.36%) WFM
3 3 (27.27%) Workforce Management Optimization
3 3 (27.27%) Technical Architecture
3 3 (27.27%) Service Delivery
4 2 (18.18%) CRM
4 2 (18.18%) Business Analysis
5 1 (9.09%) ITIL V3
5 1 (9.09%) Analytics
5 1 (9.09%) Configuration Management
5 1 (9.09%) Quality Management
5 1 (9.09%) Risk Management
5 1 (9.09%) Asset Management
Qualifications
1 5 (45.45%) SC Cleared
1 5 (45.45%) Security Cleared
2 3 (27.27%) CCIE
2 3 (27.27%) CCNP
2 3 (27.27%) Cisco Certification
3 1 (9.09%) DV Cleared
Systems Management
1 3 (27.27%) Cisco IPCC
1 3 (27.27%) Cisco UCCE
Vendors
1 5 (45.45%) Avaya
2 3 (27.27%) Cisco
2 3 (27.27%) Verint
3 2 (18.18%) Salesforce.com