The first table below looks at the prevalence of the term IVR in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all terms in our Miscellaneous category for the South West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Interactive Voice Response (IVR)
Rank 111 125 106
Rank change year-on-year
+14 -19
Contract jobs citing IVR 6 17 14
As % of all contract IT jobs located in the South West 0.288% 0.521% 0.509%
As % of the Miscellaneous category 1.432% 2.660% 2.806%
Number of daily rates quoted 1 13 9
Average daily rate £200 £425 £395
Average daily rate % change year-on-year
-52.94% +7.59%
UK excluding London average daily rate £388 £378 £395
% change year-on-year
+2.64% -4.43%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.96 - -
All of the Miscellaneous Category
South West
Contract IT job ads with a match in the
Miscellaneous category
419 639 499
As % of all contract IT jobs located in the South West 20.11% 19.57% 18.14%
Number of daily rates quoted 219 344 208
Average daily rate £350 £384 £350
Average daily rate % change year-on-year
-8.79% +9.64%
90% offered a daily rate of more than £200 £250 £205
10% offered a daily rate of more than £505 £525 £500
UK excluding London average daily rate £350 £345 £340
% change year-on-year
+1.44% +1.47%
Number of hourly rates quoted 42 42 57
Average hourly rate £30.00 £25.00 £29.00
Average hourly rate % change year-on-year
+20.00% -13.79%
90% offered a hourly rate of more than £10.00 £10.70 £14.00
10% offered a hourly rate of more than £42.50 £42.50 £42.50
UK excluding London average hourly rate £22.00 £23.00 £26.50
% change year-on-year
-4.34% -13.20%
IVR
England

IVR
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the South West region as a proportion of the total demand within the Miscellaneous category.

South West IVR Jobs Demand Trend

IVR
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the South West region.

South West IVR Daily Rate Trend

IVR
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the South West region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Somerset +7 6 £200 -15.70%
IVR
England

IVR
Top 13 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the South West region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 8 (100.00%) PABX
2 6 (75.00%) Supplier Management
3 5 (62.50%) Handset
3 5 (62.50%) ITIL
3 5 (62.50%) LAN
3 5 (62.50%) VoIP
3 5 (62.50%) WAN
3 5 (62.50%) TCP/IP
3 5 (62.50%) Unified Communications
4 4 (50.00%) Siemens
5 3 (37.50%) Change Management
6 1 (12.50%) C
6 1 (12.50%) BT

IVR
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the South West region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Communications & Networking
1 8 (100.00%) PABX
2 5 (62.50%) LAN
2 5 (62.50%) VoIP
2 5 (62.50%) WAN
2 5 (62.50%) TCP/IP
2 5 (62.50%) Unified Communications
Job Titles
1 3 (37.50%) Project Manager
1 3 (37.50%) Support Technician
2 2 (25.00%) Voice Support Technician
3 1 (12.50%) 2nd Line Support
3 1 (12.50%) IT Project Manager
3 1 (12.50%) Technical Manager
3 1 (12.50%) 2nd Line Support Technician
3 1 (12.50%) Technical Project Manager
Miscellaneous
1 5 (62.50%) Handset
Processes & Methodologies
1 6 (75.00%) Supplier Management
2 5 (62.50%) ITIL
3 3 (37.50%) Change Management
Programming Languages
1 1 (12.50%) C
Vendors
1 4 (50.00%) Siemens
2 1 (12.50%) BT