The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Analyst
Rank 108 104 112
Rank change year-on-year
-4 +8
Contract jobs requiring a Service Analyst 37 19 15
As % of all contract IT jobs located in the South West 1.12% 0.80% 0.56%
As % of the Job Titles category 1.19% 0.88% 0.60%
Number of daily rates quoted 12 5 6
Average daily rate
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£125 £163 £263
Average daily rate % change year-on-year
-23.07% -38.09%
90% offered a daily rate of more than £101 £100 £160
10% offered a daily rate of more than £375 £252 £338
UK excluding London average daily rate £130 £110 £115
% change year-on-year
+18.18% -4.34%
Number of hourly rates quoted 16 8 3
Average hourly rate £11.50 £13.75 £9.00
Average hourly rate % change year-on-year
-16.36% +52.77%
UK excluding London average hourly rate £12.40 £12.50 £12.50
% change year-on-year
-0.80% -
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
3097 2165 2514
As % of all contract IT jobs located in the South West 94.05% 91.66% 93.39%
Number of daily rates quoted 2006 1353 1425
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £225 £213 £225
10% offered a daily rate of more than £525 £475 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 223 185 194
Average hourly rate £23.00 £20.00 £19.00
Average hourly rate % change year-on-year
+15.00% +5.26%
90% offered a hourly rate of more than £11.00 £12.00 £10.00
10% offered a hourly rate of more than £46.48 £34.30 £42.50
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Service Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South West

Service Analyst
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the South West region.

Service Analyst Daily Rate Trend in the South West

Service Analyst
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the South West region over the 3 months to 19 December 2014.

Service Analyst Daily Rate Histogram in the South West

Service Analyst
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the South West region.

Service Analyst Hourly Rate Trend in the South West

Service Analyst
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the South West region over the 3 months to 19 December 2014.

Service Analyst Hourly Rate Histogram in the South West

Service Analyst
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the South West region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire - 13 £400 - 1
Bristol -7 8 £125 - 4
Wiltshire -17 4 £105 -35.38% 1
Somerset - 1 - -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 19 December 2014, IT contractor jobs across the South West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 39 (58.21%) Windows
2 38 (56.72%) Microsoft
3 25 (37.31%) Windows 7
4 24 (35.82%) MS Office
5 23 (34.33%) Active Directory
6 21 (31.34%) ITIL
7 20 (29.85%) MS Excel
8 9 (13.43%) Citrix
9 8 (11.94%) SC Cleared
9 8 (11.94%) Security Cleared
9 8 (11.94%) Incident Management
10 7 (10.45%) DV Cleared
10 7 (10.45%) Windows XP
11 6 (8.96%) SLA
11 6 (8.96%) MOS
12 5 (7.46%) Military
12 5 (7.46%) LAN
13 4 (5.97%) MS Exchange
13 4 (5.97%) WAN
13 4 (5.97%) Internet
13 4 (5.97%) Service Delivery
13 4 (5.97%) Finance
13 4 (5.97%) PDA
13 4 (5.97%) ITIL V3
13 4 (5.97%) ITIL V2
14 3 (4.48%) ITIL Foundation Certificate
14 3 (4.48%) Analytical Skills
14 3 (4.48%) Time Management
14 3 (4.48%) XenApp
14 3 (4.48%) LANDesk

Service Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 19 December 2014, IT contractor jobs across the South West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.97%) MS Exchange
2 3 (4.48%) SharePoint
3 1 (1.49%) Lync
3 1 (1.49%) Exchange Server 2003
3 1 (1.49%) CMS
3 1 (1.49%) Blackberry Enterprise Server
3 1 (1.49%) IIS
3 1 (1.49%) IBM Notes
3 1 (1.49%) Lotus Domino
Applications
1 24 (35.82%) MS Office
2 20 (29.85%) MS Excel
3 2 (2.99%) MS PowerPoint
3 2 (2.99%) Spreadsheet
Communications & Networking
1 5 (7.46%) LAN
2 4 (5.97%) WAN
2 4 (5.97%) Internet
3 3 (4.48%) DHCP
3 3 (4.48%) TCP/IP
3 3 (4.48%) VPN
3 3 (4.48%) DNS
4 2 (2.99%) MPLS
4 2 (2.99%) Wireless
4 2 (2.99%) Firewall
5 1 (1.49%) Ethernet
5 1 (1.49%) VoIP
General
1 5 (7.46%) Military
2 4 (5.97%) Finance
3 2 (2.99%) Law
3 2 (2.99%) Legal
3 2 (2.99%) Telecoms
4 1 (1.49%) Publishing
Miscellaneous
1 4 (5.97%) PDA
2 3 (4.48%) Analytical Skills
2 3 (4.48%) Blackberry
3 2 (2.99%) iPad
3 2 (2.99%) Video Conferencing
3 2 (2.99%) iPhone
4 1 (1.49%) IVR
4 1 (1.49%) CMDB
4 1 (1.49%) Fat Client
4 1 (1.49%) Management Information System
4 1 (1.49%) Thin Client
Operating Systems
1 39 (58.21%) Windows
2 25 (37.31%) Windows 7
3 7 (10.45%) Windows XP
4 3 (4.48%) Windows Server 2003
5 2 (2.99%) Windows Server 2008
5 2 (2.99%) Windows 2000 Server
6 1 (1.49%) Windows 8
6 1 (1.49%) Apple iOS
6 1 (1.49%) Mac OS
Processes & Methodologies
1 21 (31.34%) ITIL
2 8 (11.94%) Incident Management
3 4 (5.97%) Service Delivery
3 4 (5.97%) ITIL V3
3 4 (5.97%) ITIL V2
4 3 (4.48%) Time Management
5 2 (2.99%) Stakeholder Management
5 2 (2.99%) Practice Management
5 2 (2.99%) Information Management
5 2 (2.99%) Document Management
5 2 (2.99%) People Management
6 1 (1.49%) Service Desk Management
6 1 (1.49%) Knowledge Management
6 1 (1.49%) Agile Software Development
6 1 (1.49%) Asset Management
6 1 (1.49%) Problem Management
6 1 (1.49%) ITSM
6 1 (1.49%) Service Management
6 1 (1.49%) Scrum
6 1 (1.49%) Migration
Programming Languages
1 1 (1.49%) SQL
Qualifications
1 8 (11.94%) SC Cleared
1 8 (11.94%) Security Cleared
2 7 (10.45%) DV Cleared
3 6 (8.96%) MOS
4 3 (4.48%) ITIL Foundation Certificate
4 3 (4.48%) Microsoft Certification
5 1 (1.49%) MCDST
5 1 (1.49%) Degree
5 1 (1.49%) ITIL Certification
5 1 (1.49%) MCP
5 1 (1.49%) MCSA
Quality Assurance & Compliance
1 6 (8.96%) SLA
2 1 (1.49%) COBIT
System Software
1 23 (34.33%) Active Directory
2 3 (4.48%) XenApp
3 1 (1.49%) UAG
3 1 (1.49%) Hyper-V
3 1 (1.49%) MetaFrame
3 1 (1.49%) Terminal Services
Systems Management
1 2 (2.99%) SCCM
2 1 (1.49%) Norton AntiVirus
Vendors
1 38 (56.72%) Microsoft
2 9 (13.43%) Citrix
3 3 (4.48%) LANDesk
4 2 (2.99%) Cisco
5 1 (1.49%) ServiceNow
5 1 (1.49%) Mitel
5 1 (1.49%) SonicWALL
5 1 (1.49%) Open Text
5 1 (1.49%) VMware
5 1 (1.49%) Remedy
5 1 (1.49%) Symantec
5 1 (1.49%) Avaya
5 1 (1.49%) Lotus
5 1 (1.49%) Apple
5 1 (1.49%) HP
5 1 (1.49%) Dell
5 1 (1.49%) SAP
Bristol
People Source
Rate: £23000 per annum
Posted: 20 hours ago
Bristol, Avon
Experis Ltd
Rate: £15 - £16 per hour
Posted: Yesterday
Bournemouth
Hays IT - Uk Posting account
Rate: £9.00 - £10.50 per hour
Posted: 23 days ago
Cheltenham
Capita - ITIN
Rate: £12000.00 - £13000.00 per annum
Posted: 23 days ago