The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Service Analyst
Rank 115 105 109
Rank change year-on-year
-10 +4
Contract jobs requiring a Service Analyst 27 30 15
As % of all contract IT jobs located in the South West 0.86% 1.03% 0.63%
As % of the Job Titles category 0.92% 1.11% 0.66%
Number of daily rates quoted 10 9 3
Average daily rate
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£123 £165 £138
Average daily rate % change year-on-year
-25.60% +20.00%
90% offered a daily rate of more than £105 £100 £132
10% offered a daily rate of more than £167 £315 £308
UK excluding London average daily rate £135 £116 £120
% change year-on-year
+16.37% -3.33%
Number of hourly rates quoted 16 6 9
Average hourly rate £11.72 £13.25 £11.00
Average hourly rate % change year-on-year
-11.52% +20.45%
90% offered a hourly rate of more than £9.82 £8.71 £8.80
10% offered a hourly rate of more than £16.50 £94.50 £14.50
UK excluding London average hourly rate £12.50 £13.00 £12.00
% change year-on-year
-3.84% +8.33%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2942 2698 2267
As % of all contract IT jobs located in the South West 93.63% 92.43% 94.50%
Number of daily rates quoted 1844 1599 1373
Average daily rate £375 £350 £338
Average daily rate % change year-on-year
+7.14% +3.70%
90% offered a daily rate of more than £230 £235 £238
10% offered a daily rate of more than £513 £490 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 147 157 160
Average hourly rate £20.12 £17.00 £15.20
Average hourly rate % change year-on-year
+18.36% +11.84%
90% offered a hourly rate of more than £10.07 £11.00 £10.00
10% offered a hourly rate of more than £44.22 £45.00 £40.00
UK excluding London average hourly rate £16.83 £17.00 £17.15
% change year-on-year
-1.02% -0.87%

Service Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South West

Service Analyst
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the South West region.

Service Analyst Daily Rate Trend in the South West

Service Analyst
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the South West region over the 3 months to 30 March 2015.

Service Analyst Daily Rate Histogram in the South West

Service Analyst
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the South West region.

Service Analyst Hourly Rate Trend in the South West

Service Analyst
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the South West region over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +12 11 £121 -
Wiltshire +1 6 £115 -63.92% 1
Cornwall +4 3 - - 1
Gloucestershire -12 3 £115 -
Dorset -1 2 - -
Somerset -5 1 - -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 30 March 2015, IT contractor jobs across the South West region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 33 (52.38%) MS Office
1 33 (52.38%) Windows
2 31 (49.21%) Microsoft
3 28 (44.44%) Active Directory
4 25 (39.68%) Windows 7
5 16 (25.40%) ITIL
6 15 (23.81%) MS Excel
7 10 (15.87%) Windows XP
8 9 (14.29%) Citrix
8 9 (14.29%) Incident Management
9 8 (12.70%) MOS
10 6 (9.52%) SLA
11 5 (7.94%) ITIL Certification
11 5 (7.94%) LAN
11 5 (7.94%) WAN
11 5 (7.94%) Finance
12 4 (6.35%) SharePoint
12 4 (6.35%) TCP/IP
12 4 (6.35%) Internet
12 4 (6.35%) PDA
12 4 (6.35%) XenApp
12 4 (6.35%) ITIL V3
12 4 (6.35%) ITIL V2
13 3 (4.76%) Windows Server 2008
13 3 (4.76%) Service Delivery
14 2 (3.17%) Stakeholder Management
14 2 (3.17%) Information Management
14 2 (3.17%) VPN
14 2 (3.17%) Thin Client
14 2 (3.17%) Windows Server 2003

Service Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 30 March 2015, IT contractor jobs across the South West region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (6.35%) SharePoint
2 1 (1.59%) MS Exchange
2 1 (1.59%) Blackberry Enterprise Server
2 1 (1.59%) CMS
2 1 (1.59%) IIS
Applications
1 33 (52.38%) MS Office
2 15 (23.81%) MS Excel
3 2 (3.17%) Spreadsheet
4 1 (1.59%) MS PowerPoint
Communications & Networking
1 5 (7.94%) LAN
1 5 (7.94%) WAN
2 4 (6.35%) TCP/IP
2 4 (6.35%) Internet
3 2 (3.17%) VPN
4 1 (1.59%) DNS
4 1 (1.59%) Firewall
4 1 (1.59%) DHCP
4 1 (1.59%) Ethernet
4 1 (1.59%) VoIP
General
1 5 (7.94%) Finance
2 1 (1.59%) Law
2 1 (1.59%) Telecoms
Miscellaneous
1 4 (6.35%) PDA
2 2 (3.17%) Fat Client
2 2 (3.17%) Thin Client
3 1 (1.59%) Blackberry
3 1 (1.59%) Video Conferencing
3 1 (1.59%) Mobile Computing
3 1 (1.59%) Analytical Skills
Operating Systems
1 33 (52.38%) Windows
2 25 (39.68%) Windows 7
3 10 (15.87%) Windows XP
4 3 (4.76%) Windows Server 2008
5 2 (3.17%) Windows 2000 Server
5 2 (3.17%) Windows Server 2003
6 1 (1.59%) Windows Server 2012
Processes & Methodologies
1 16 (25.40%) ITIL
2 9 (14.29%) Incident Management
3 4 (6.35%) ITIL V3
3 4 (6.35%) ITIL V2
4 3 (4.76%) Service Delivery
5 2 (3.17%) Stakeholder Management
5 2 (3.17%) Information Management
5 2 (3.17%) People Management
6 1 (1.59%) Service Desk Management
6 1 (1.59%) Document Management
6 1 (1.59%) Knowledge Management
6 1 (1.59%) Scrum
6 1 (1.59%) Agile Software Development
6 1 (1.59%) Practice Management
6 1 (1.59%) Migration
6 1 (1.59%) E-Commerce
Programming Languages
1 1 (1.59%) SQL
Qualifications
1 8 (12.70%) MOS
2 5 (7.94%) ITIL Certification
3 1 (1.59%) Microsoft Certification
3 1 (1.59%) MCDST
Quality Assurance & Compliance
1 6 (9.52%) SLA
System Software
1 28 (44.44%) Active Directory
2 4 (6.35%) XenApp
Systems Management
1 1 (1.59%) SCCM
Vendors
1 31 (49.21%) Microsoft
2 9 (14.29%) Citrix
3 1 (1.59%) OpenText
3 1 (1.59%) VMware
3 1 (1.59%) Mitel
3 1 (1.59%) LANDesk
3 1 (1.59%) SAP