The statistics below represent IT contracts advertised across the South West region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 123 122 129
Rank change year-on-year
-1 +7
Contract jobs requiring a Service Desk Analyst 17 18 18
As % of all contract IT jobs located in the South West 0.59% 0.58% 0.55%
As % of the Job Titles category 0.61% 0.61% 0.59%
Number of daily rates quoted 8 5 4
Median daily rate £123 £105 £99
Median daily rate % change year-on-year
+16.66% +6.32%
90% offered a daily rate of more than £109 £102 £98
10% offered a daily rate of more than £137 £141 £104
UK excluding London median daily rate £125 £124 £115
% change year-on-year
+0.60% +8.04%
Number of hourly rates quoted 5 12 7
Median hourly rate £12.00 £12.25 £13.00
Median hourly rate % change year-on-year
-2.04% -5.76%
90% offered a hourly rate of more than £11.40 £10.14 £8.80
10% offered a hourly rate of more than £12.80 £16.15 £14.00
UK excluding London median hourly rate £13.50 £12.50 £13.50
% change year-on-year
+8.00% -7.40%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2772 2956 3066
As % of all contract IT jobs located in the South West 96.08% 95.94% 94.11%
Number of daily rates quoted 1774 1818 1876
Median daily rate £375 £375 £350
Median daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £500 £500 £491
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 183 172 189
Median hourly rate £37.50 £20.19 £18.00
Median hourly rate % change year-on-year
+85.78% +12.13%
90% offered a hourly rate of more than £12.25 £12.00 £11.35
10% offered a hourly rate of more than £47.50 £42.50 £42.50
UK excluding London median hourly rate £18.28 £17.00 £17.00
% change year-on-year
+7.50% -

Service Desk Analyst
Jobs Demand Trend in the South West

The demand trend of IT contracts across the South West region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the South West

Service Desk Analyst
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the South West region.

Service Desk Analyst Daily Rate Trend in the South West

Service Desk Analyst
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the South West region.

Service Desk Analyst Hourly Rate Trend in the South West

Service Desk Analyst
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the South West region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +7 5 £123 -11.07% 3
Devon +4 5 £105 -
Dorset +1 5 £125 -
Somerset +9 1 £135 -
Wiltshire -5 1 - - 2
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 3 May 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region featuring Service Desk Analyst in the job title.

1 14 (50.00%) Windows
2 13 (46.43%) Active Directory
3 10 (35.71%) ITIL
3 10 (35.71%) Microsoft
4 9 (32.14%) MS Office
5 6 (21.43%) MS Excel
5 6 (21.43%) Citrix
6 5 (17.86%) MS Exchange
6 5 (17.86%) Windows 7
7 3 (10.71%) Remote Desktop
7 3 (10.71%) SLA
7 3 (10.71%) ITSM
8 2 (7.14%) Blackberry
8 2 (7.14%) Law
8 2 (7.14%) VMware
8 2 (7.14%) LANDesk
8 2 (7.14%) Internet
8 2 (7.14%) Microsoft Certification
8 2 (7.14%) Windows XP
8 2 (7.14%) DHCP
8 2 (7.14%) VPN
8 2 (7.14%) DNS
8 2 (7.14%) Windows Server
8 2 (7.14%) Service Management
8 2 (7.14%) Firewall
8 2 (7.14%) Document Management
8 2 (7.14%) MS PowerPoint
8 2 (7.14%) Incident Management
9 1 (3.57%) Marketing
9 1 (3.57%) Degree

Service Desk Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.86%) MS Exchange
2 1 (3.57%) Blackberry Enterprise Server
2 1 (3.57%) CMS
2 1 (3.57%) Exchange Server 2010
2 1 (3.57%) IBM Domino
2 1 (3.57%) IBM Notes
Applications
1 9 (32.14%) MS Office
2 6 (21.43%) MS Excel
3 2 (7.14%) MS PowerPoint
Communications & Networking
1 3 (10.71%) Remote Desktop
2 2 (7.14%) DHCP
2 2 (7.14%) DNS
2 2 (7.14%) Firewall
2 2 (7.14%) Internet
2 2 (7.14%) VPN
3 1 (3.57%) LAN
3 1 (3.57%) TCP/IP
3 1 (3.57%) Wireless
General
1 2 (7.14%) Law
2 1 (3.57%) Legal
2 1 (3.57%) Marketing
2 1 (3.57%) Telecoms
Miscellaneous
1 2 (7.14%) Blackberry
2 1 (3.57%) Analytical Skills
2 1 (3.57%) iPad
2 1 (3.57%) iPhone
2 1 (3.57%) NHS
2 1 (3.57%) Video Conferencing
Operating Systems
1 14 (50.00%) Windows
2 5 (17.86%) Windows 7
3 2 (7.14%) Windows Server
3 2 (7.14%) Windows XP
4 1 (3.57%) Apple iOS
4 1 (3.57%) Mac OS
4 1 (3.57%) Windows 8
4 1 (3.57%) Windows Server 2008
Processes & Methodologies
1 10 (35.71%) ITIL
2 3 (10.71%) ITSM
3 2 (7.14%) Document Management
3 2 (7.14%) Incident Management
3 2 (7.14%) Service Management
4 1 (3.57%) CRM
4 1 (3.57%) Data Protection
4 1 (3.57%) Digital Marketing
4 1 (3.57%) Email Filtering
4 1 (3.57%) Kalman Filter
4 1 (3.57%) Mobile Device Management
4 1 (3.57%) Practice Management
4 1 (3.57%) Software Deployment
4 1 (3.57%) Software Licensing
4 1 (3.57%) Time Management
Programming Languages
1 1 (3.57%) C
1 1 (3.57%) SQL
Qualifications
1 2 (7.14%) Microsoft Certification
2 1 (3.57%) A+ Certification
2 1 (3.57%) Degree
2 1 (3.57%) HND
2 1 (3.57%) ITIL Certification
2 1 (3.57%) MCDST
2 1 (3.57%) SC Cleared
2 1 (3.57%) Security Cleared
Quality Assurance & Compliance
1 3 (10.71%) SLA
2 1 (3.57%) COBIT
System Software
1 13 (46.43%) Active Directory
2 1 (3.57%) Hyper-V
2 1 (3.57%) VMware Infrastructure
Systems Management
1 1 (3.57%) Norton AntiVirus
1 1 (3.57%) SCCM
Vendors
1 10 (35.71%) Microsoft
2 6 (21.43%) Citrix
3 2 (7.14%) LANDesk
3 2 (7.14%) VMware
4 1 (3.57%) Altiris
4 1 (3.57%) Cisco
4 1 (3.57%) Draytek
4 1 (3.57%) HP
4 1 (3.57%) IBM
4 1 (3.57%) iManage
4 1 (3.57%) Lotus
4 1 (3.57%) Mitel
4 1 (3.57%) OpenText
4 1 (3.57%) Remedy
4 1 (3.57%) SonicWALL
4 1 (3.57%) Symantec
4 1 (3.57%) Veeam
4 1 (3.57%) WatchGuard
Bristol, Avon
HAYS INFORMATION TECHNOLOGY
Rate: £13.00 - £15.00 per hour
Posted: 5 days ago