The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 121 90 117
Rank change year-on-year
-31 +27
Contract jobs requiring a Service Desk Analyst 17 20 16
As % of all contract IT jobs located in the South West 0.58% 0.93% 0.53%
As % of the Job Titles category 0.62% 0.99% 0.57%
Number of daily rates quoted 2 2 1
Average daily rate
Keep up to 90%
of your Daily Rate
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£130 £133 £120
Average daily rate % change year-on-year
-1.88% +10.41%
UK excluding London average daily rate £125 £113 £110
% change year-on-year
+11.11% +2.27%
Number of hourly rates quoted 10 14 13
Average hourly rate £11.50 £12.00 £16.50
Average hourly rate % change year-on-year
-4.16% -27.27%
90% offered a hourly rate of more than £9.00 £10.58 £12.70
10% offered a hourly rate of more than £30.00 £17.40 £17.50
UK excluding London average hourly rate £14.00 £13.00 £13.00
% change year-on-year
+7.69% -
Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2727 2029 2813
As % of all contract IT jobs located in the South West 93.14% 94.02% 93.46%
Number of daily rates quoted 1792 1259 1677
Average daily rate £363 £350 £360
Average daily rate % change year-on-year
+3.57% -2.77%
90% offered a daily rate of more than £225 £200 £240
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 156 134 185
Average hourly rate £20.00 £16.00 £22.75
Average hourly rate % change year-on-year
+25.00% -29.67%
90% offered a hourly rate of more than £10.00 £11.00 £12.80
10% offered a hourly rate of more than £40.00 £41.50 £40.00
UK excluding London average hourly rate £16.25 £17.00 £18.00
% change year-on-year
-4.41% -5.55%
Service Desk Analyst
England

Service Desk Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the South West

Service Desk Analyst
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the South West region.

Service Desk Analyst Daily Rate Trend in the South West

Service Desk Analyst
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the South West region.

Service Desk Analyst Hourly Rate Trend in the South West

Service Desk Analyst
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the South West region over the 3 months to 22 July 2014.

Service Desk Analyst Hourly Rate Histogram in the South West

Service Desk Analyst
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the South West region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -8 6 £120 -27.27% 3
Dorset +5 2 £140 +40.00% 2
Bristol -16 2 - - 1
Gloucestershire -17 2 - - 3
Somerset - - - - 1
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 22 July 2014, IT contractor jobs across the South West region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 22 (62.86%) Windows
2 19 (54.29%) Active Directory
3 15 (42.86%) ITIL
4 12 (34.29%) MS Office
4 12 (34.29%) Windows 7
5 11 (31.43%) Microsoft
6 9 (25.71%) Windows XP
7 6 (17.14%) ITIL Certification
7 6 (17.14%) SLA
8 5 (14.29%) MS Excel
9 3 (8.57%) Microsoft Certification
9 3 (8.57%) Windows Server 2003
9 3 (8.57%) .NET
9 3 (8.57%) SQL Server
9 3 (8.57%) SQL Server 2008
9 3 (8.57%) MOS
9 3 (8.57%) SQL Server 2005
9 3 (8.57%) Finance
9 3 (8.57%) Continuous Improvement
9 3 (8.57%) Enterprise Software
10 2 (5.71%) Telecoms
10 2 (5.71%) ITIL V3
10 2 (5.71%) ITIL V2
10 2 (5.71%) Internet
10 2 (5.71%) MPLS
10 2 (5.71%) NHS
11 1 (2.86%) Firewall
11 1 (2.86%) Remedy
11 1 (2.86%) Blackberry
11 1 (2.86%) PRINCE2 Certification

Service Desk Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 22 July 2014, IT contractor jobs across the South West region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 12 (34.29%) MS Office
2 5 (14.29%) MS Excel
Communications & Networking
1 2 (5.71%) Internet
1 2 (5.71%) MPLS
2 1 (2.86%) Firewall
2 1 (2.86%) DHCP
2 1 (2.86%) TCP/IP
2 1 (2.86%) VPN
2 1 (2.86%) DNS
Database & Business Intelligence
1 3 (8.57%) SQL Server
1 3 (8.57%) SQL Server 2008
1 3 (8.57%) SQL Server 2005
General
1 3 (8.57%) Finance
2 2 (5.71%) Telecoms
3 1 (2.86%) French Language
Libraries, Frameworks & Software Standards
1 3 (8.57%) .NET
Miscellaneous
1 3 (8.57%) Enterprise Software
2 2 (5.71%) NHS
3 1 (2.86%) Blackberry
3 1 (2.86%) Chip and PIN
Operating Systems
1 22 (62.86%) Windows
2 12 (34.29%) Windows 7
3 9 (25.71%) Windows XP
4 3 (8.57%) Windows Server 2003
5 1 (2.86%) Windows 8
Processes & Methodologies
1 15 (42.86%) ITIL
2 3 (8.57%) Continuous Improvement
3 2 (5.71%) ITIL V3
3 2 (5.71%) ITIL V2
4 1 (2.86%) PRINCE2
Qualifications
1 6 (17.14%) ITIL Certification
2 3 (8.57%) Microsoft Certification
2 3 (8.57%) MOS
3 1 (2.86%) PRINCE2 Certification
3 1 (2.86%) MCP
3 1 (2.86%) MCSE
3 1 (2.86%) MCSA
3 1 (2.86%) Degree
3 1 (2.86%) SC Cleared
3 1 (2.86%) DV Cleared
3 1 (2.86%) Security Cleared
3 1 (2.86%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (17.14%) SLA
System Software
1 19 (54.29%) Active Directory
2 1 (2.86%) Hyper-V
Vendors
1 11 (31.43%) Microsoft
2 1 (2.86%) Remedy
2 1 (2.86%) Apple
2 1 (2.86%) Dell
2 1 (2.86%) Citrix
2 1 (2.86%) LANDesk
2 1 (2.86%) ServiceNow
Gloucestershire
Sanderson
Posted: 3 hours ago
Salisbury, Wiltshire
SmartSourcing plc
Posted: 20 hours ago
Cheltenham
Capita - ITIN
Rate: £12000.00 - £13000.00 per annum + pro rata
Posted: 4 days ago
Dorset
Hays IT - Uk Posting account
Rate: £10.00 - £15.00 per hour
Posted: 14 days ago