The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 122 127 117
Rank change year-on-year
+5 -10
Contract jobs requiring a Service Desk Analyst 18 17 10
As % of all contract IT jobs located in the South West 0.57% 0.53% 0.43%
As % of the Job Titles category 0.61% 0.57% 0.45%
Number of daily rates quoted 5 4 0
Average daily rate
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£105 £99 -
Average daily rate % change year-on-year
+6.32% -
UK excluding London average daily rate £121 £109 £100
% change year-on-year
+10.80% +8.75%
Number of hourly rates quoted 12 7 9
Average hourly rate £11.50 £13.00 £11.00
Average hourly rate % change year-on-year
-11.53% +18.18%
90% offered a hourly rate of more than £9.56 £8.80 £9.20
10% offered a hourly rate of more than £16.15 £14.00 £13.60
UK excluding London average hourly rate £12.50 £13.50 £12.00
% change year-on-year
-7.40% +12.50%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2942 2977 2209
As % of all contract IT jobs located in the South West 93.63% 92.25% 94.04%
Number of daily rates quoted 1824 1810 1306
Average daily rate £375 £350 £343
Average daily rate % change year-on-year
+7.14% +2.18%
90% offered a daily rate of more than £250 £230 £230
10% offered a daily rate of more than £500 £495 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 168 181 149
Average hourly rate £20.19 £20.00 £15.00
Average hourly rate % change year-on-year
+0.92% +33.33%
90% offered a hourly rate of more than £10.13 £11.00 £10.00
10% offered a hourly rate of more than £42.05 £45.00 £41.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

Service Desk Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the South West

Service Desk Analyst
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the South West region.

Service Desk Analyst Daily Rate Trend in the South West

Service Desk Analyst
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the South West region.

Service Desk Analyst Hourly Rate Trend in the South West

Service Desk Analyst
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the South West region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +9 5 £138 - 2
Wiltshire +12 4 £105 +7.69% 3
Cornwall +2 3 - -
Somerset +9 2 - - 1
Dorset -2 2 - - 2
Devon -4 1 - -
Gloucestershire -13 1 £101 - 1
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 24 April 2015, IT contractor jobs across the South West region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 29 (61.70%) Windows
2 26 (55.32%) MS Office
2 26 (55.32%) Active Directory
3 24 (51.06%) Microsoft
4 21 (44.68%) Windows 7
5 16 (34.04%) MS Excel
6 11 (23.40%) ITIL
7 10 (21.28%) Windows XP
8 6 (12.77%) SLA
8 6 (12.77%) LAN
8 6 (12.77%) WAN
9 5 (10.64%) SharePoint
9 5 (10.64%) Citrix
9 5 (10.64%) ITIL Certification
9 5 (10.64%) PDA
10 4 (8.51%) Incident Management
10 4 (8.51%) MOS
10 4 (8.51%) Windows Server 2003
10 4 (8.51%) TCP/IP
11 3 (6.38%) Finance
11 3 (6.38%) Windows 2000 Server
12 2 (4.26%) ITIL V3
12 2 (4.26%) ITIL V2
12 2 (4.26%) Windows Server 2012
12 2 (4.26%) VMware
12 2 (4.26%) Firewall
12 2 (4.26%) Internet
12 2 (4.26%) VPN
12 2 (4.26%) MS Exchange
13 1 (2.13%) Exchange Server 2010

Service Desk Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 24 April 2015, IT contractor jobs across the South West region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.64%) SharePoint
2 2 (4.26%) MS Exchange
3 1 (2.13%) Exchange Server 2010
3 1 (2.13%) IIS
3 1 (2.13%) Blackberry Enterprise Server
3 1 (2.13%) CMS
3 1 (2.13%) Exchange Server 2007
Applications
1 26 (55.32%) MS Office
2 16 (34.04%) MS Excel
3 1 (2.13%) MS PowerPoint
3 1 (2.13%) Spreadsheet
Communications & Networking
1 6 (12.77%) LAN
1 6 (12.77%) WAN
2 4 (8.51%) TCP/IP
3 2 (4.26%) Firewall
3 2 (4.26%) Internet
3 2 (4.26%) VPN
4 1 (2.13%) DNS
4 1 (2.13%) DHCP
4 1 (2.13%) Ethernet
4 1 (2.13%) VoIP
General
1 3 (6.38%) Finance
2 1 (2.13%) Telecoms
2 1 (2.13%) Law
Miscellaneous
1 5 (10.64%) PDA
2 1 (2.13%) Blackberry
2 1 (2.13%) Thin Client
2 1 (2.13%) Mobile Computing
2 1 (2.13%) Analytical Skills
2 1 (2.13%) Fat Client
2 1 (2.13%) Video Conferencing
Operating Systems
1 29 (61.70%) Windows
2 21 (44.68%) Windows 7
3 10 (21.28%) Windows XP
4 4 (8.51%) Windows Server 2003
5 3 (6.38%) Windows 2000 Server
6 2 (4.26%) Windows Server 2012
7 1 (2.13%) Windows Server 2008
Processes & Methodologies
1 11 (23.40%) ITIL
2 4 (8.51%) Incident Management
3 2 (4.26%) ITIL V3
3 2 (4.26%) ITIL V2
4 1 (2.13%) Practice Management
4 1 (2.13%) Document Management
4 1 (2.13%) Knowledge Management
4 1 (2.13%) Service Desk Management
Programming Languages
1 1 (2.13%) SQL
Qualifications
1 5 (10.64%) ITIL Certification
2 4 (8.51%) MOS
3 1 (2.13%) Microsoft Certification
3 1 (2.13%) MCDST
Quality Assurance & Compliance
1 6 (12.77%) SLA
System Software
1 26 (55.32%) Active Directory
2 1 (2.13%) XenApp
Systems Management
1 1 (2.13%) SCCM
Vendors
1 24 (51.06%) Microsoft
2 5 (10.64%) Citrix
3 2 (4.26%) VMware
4 1 (2.13%) SAP
4 1 (2.13%) Mitel
4 1 (2.13%) OpenText
4 1 (2.13%) LANDesk
Chippenham, Wiltshire
Global Technology Solutions Ltd
Rate: £13.00 per hour
Posted: 2 days ago