The first table below looks at the demand for the Support Technician role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Technician in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Support Technician
Rank 95 129 104
Rank change year-on-year
+34 -25
Contract jobs requiring a Support Technician 13 7 18
As % of all contract IT jobs located in the South West 0.645% 0.216% 0.636%
As % of the Job Titles category 0.686% 0.232% 0.675%
Number of daily rates quoted 2 4 2
Average daily rate £278 £199 £110
Average daily rate % change year-on-year
+39.79% +80.45%
UK excluding London average daily rate £175 £217 £210
% change year-on-year
-19.44% +3.45%
Number of hourly rates quoted 6 2 11
Average hourly rate £10.00 £12.13 £20.00
Average hourly rate % change year-on-year
-17.52% -39.37%
90% offered a hourly rate of more than £9.50 £12.03 £13.50
10% offered a hourly rate of more than £13.75 £12.23 £21.00
UK excluding London average hourly rate £11.50 £12.88 £13.50
% change year-on-year
-10.67% -4.62%
All Job Titles
South West
Contract IT job ads with a match in the
Job Titles category
1895 3012 2668
As % of all contract IT jobs located in the South West 93.95% 93.11% 94.28%
Number of daily rates quoted 1138 1803 1328
Average daily rate £350 £375 £350
Average daily rate % change year-on-year
-6.66% +7.14%
90% offered a daily rate of more than £225 £230 £200
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 137 186 243
Average hourly rate £15.40 £22.50 £22.00
Average hourly rate % change year-on-year
-31.55% +2.27%
90% offered a hourly rate of more than £10.00 £12.70 £12.00
10% offered a hourly rate of more than £42.50 £37.50 £40.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Support Technician
England

Support Technician
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Technician across the South West region as a proportion of the total demand within the Job Titles category.

South West Support Technician Jobs Demand Trend

Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician across the South West region.

South West Support Technician Daily Rate Trend

Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician across the South West region.

South West Support Technician Hourly Rate Trend

Support Technician
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Technician within the South West region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Somerset +5 4 - -
Dorset +3 3 - -
Gloucestershire - 3 - -
Bristol +15 2 £285 +137.50%
Support Technician
England

Support Technician
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the South West region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title.

1 17 (70.83%) Windows
2 15 (62.50%) Windows 7
3 14 (58.33%) Microsoft
4 13 (54.17%) MS Office
5 12 (50.00%) MS Excel
5 12 (50.00%) Windows XP
5 12 (50.00%) Active Directory
5 12 (50.00%) Blackberry
5 12 (50.00%) Apple
6 11 (45.83%) VMware
7 10 (41.67%) SCCM
7 10 (41.67%) Video Conferencing
7 10 (41.67%) VMware Infrastructure
7 10 (41.67%) Kaspersky
7 10 (41.67%) Cisco
8 6 (25.00%) ITIL
9 4 (16.67%) WAN
9 4 (16.67%) LAN
10 3 (12.50%) Asset Management
10 3 (12.50%) IVR
10 3 (12.50%) MCITP
10 3 (12.50%) Software Deployment
10 3 (12.50%) PABX
10 3 (12.50%) ITIL V3
10 3 (12.50%) Unified Communications
10 3 (12.50%) Problem Management
10 3 (12.50%) Microsoft Certification
10 3 (12.50%) Change Management
10 3 (12.50%) Finance
10 3 (12.50%) Handset

Support Technician
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the South West region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.333%) MS Exchange
2 1 (4.167%) Exchange Server 2010
2 1 (4.167%) Exchange Server 2007
2 1 (4.167%) SharePoint
Applications
1 13 (54.17%) MS Office
2 12 (50.00%) MS Excel
Communications & Networking
1 4 (16.67%) WAN
1 4 (16.67%) LAN
2 3 (12.50%) PABX
2 3 (12.50%) Unified Communications
2 3 (12.50%) VoIP
2 3 (12.50%) TCP/IP
3 1 (4.167%) Firewall
General
1 3 (12.50%) Finance
Miscellaneous
1 12 (50.00%) Blackberry
2 10 (41.67%) Video Conferencing
3 3 (12.50%) IVR
3 3 (12.50%) Handset
4 1 (4.167%) CCTV
Operating Systems
1 17 (70.83%) Windows
2 15 (62.50%) Windows 7
3 12 (50.00%) Windows XP
4 2 (8.333%) Windows Server 2003
4 2 (8.333%) Windows Server 2008
5 1 (4.167%) Windows 2000
Processes & Methodologies
1 6 (25.00%) ITIL
2 3 (12.50%) Asset Management
2 3 (12.50%) Software Deployment
2 3 (12.50%) ITIL V3
2 3 (12.50%) Problem Management
2 3 (12.50%) Change Management
3 1 (4.167%) Supplier Management
3 1 (4.167%) Disaster Recovery
Programming Languages
1 1 (4.167%) C
Qualifications
1 3 (12.50%) MCITP
1 3 (12.50%) Microsoft Certification
1 3 (12.50%) MCP
2 2 (8.333%) Degree
System Software
1 12 (50.00%) Active Directory
2 10 (41.67%) VMware Infrastructure
Systems Management
1 10 (41.67%) SCCM
Vendors
1 14 (58.33%) Microsoft
2 12 (50.00%) Apple
3 11 (45.83%) VMware
4 10 (41.67%) Kaspersky
4 10 (41.67%) Cisco
5 2 (8.333%) Siemens
5 2 (8.333%) Citrix
6 1 (4.167%) McAfee
6 1 (4.167%) BT