The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the South Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 32 39 35
Rank change year-on-year
+7 -4
Contract jobs requiring a Service Desk Analyst 6 4 3
As % of all contract IT jobs located in South Yorkshire 1.67% 1.04% 0.94%
As % of the Job Titles category 1.78% 1.13% 1.04%
Number of daily rates quoted 2 2 0
Average daily rate
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of your Daily Rate
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£160 £165 -
Average daily rate % change year-on-year
-3.03% -
UK excluding London average daily rate £125 £108 £110
% change year-on-year
+16.27% -2.27%
Number of hourly rates quoted 2 2 1
Average hourly rate £25.00 £18.50 £21.50
Average hourly rate % change year-on-year
+35.13% -13.95%
UK excluding London average hourly rate £12.56 £13.00 £13.50
% change year-on-year
-3.38% -3.70%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South Yorkshire
Contract IT job ads with a match in the
Job Titles category
338 355 289
As % of all contract IT jobs located in South Yorkshire 93.89% 91.97% 90.88%
Number of daily rates quoted 204 211 155
Average daily rate £325 £300 £313
Average daily rate % change year-on-year
+8.33% -4.00%
90% offered a daily rate of more than £191 £165 £200
10% offered a daily rate of more than £425 £425 £450
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 32 39 27
Average hourly rate £15.39 £27.50 £14.00
Average hourly rate % change year-on-year
-44.05% +96.42%
90% offered a hourly rate of more than £11.00 £13.00 £10.80
10% offered a hourly rate of more than £30.00 £44.00 £30.00
UK excluding London average hourly rate £17.00 £17.00 £18.00
% change year-on-year
- -5.55%

Service Desk Analyst
Jobs Demand Trend in South Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the South Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in South Yorkshire

Service Desk Analyst
Daily Rate Trend in South Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the South Yorkshire region.

Service Desk Analyst Daily Rate Trend in South Yorkshire

Service Desk Analyst
Hourly Rate Trend in South Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the South Yorkshire region.

Service Desk Analyst Hourly Rate Trend in South Yorkshire

Service Desk Analyst
Contract Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the South Yorkshire region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield - 2 - -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in South Yorkshire

For the 6 months to 2 September 2014, IT contractor jobs across the South Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 8 (80.00%) Microsoft
2 6 (60.00%) Active Directory
2 6 (60.00%) Citrix
2 6 (60.00%) ITIL
2 6 (60.00%) Windows
2 6 (60.00%) Windows 7
3 5 (50.00%) Problem Management
3 5 (50.00%) Windows XP
3 5 (50.00%) Windows Server 2003
4 4 (40.00%) Root Cause Analysis
4 4 (40.00%) SLA
5 3 (30.00%) ITIL Foundation Certificate
5 3 (30.00%) Validation
5 3 (30.00%) SC Cleared
5 3 (30.00%) Security Cleared
5 3 (30.00%) Windows Server 2008
5 3 (30.00%) Exchange Server 2007
5 3 (30.00%) Incident Management
5 3 (30.00%) Exchange Server 5.5
5 3 (30.00%) WFM
5 3 (30.00%) Internet
5 3 (30.00%) Blackberry
5 3 (30.00%) CA
5 3 (30.00%) Unicenter
5 3 (30.00%) HP
5 3 (30.00%) MS Exchange
5 3 (30.00%) TCP/IP
5 3 (30.00%) C
5 3 (30.00%) MS Excel
6 2 (20.00%) Windows NT

Service Desk Analyst
Top Related IT Skills in South Yorkshire by Category

For the 6 months to 2 September 2014, IT contractor jobs across the South Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (30.00%) MS Exchange
1 3 (30.00%) Exchange Server 5.5
1 3 (30.00%) Exchange Server 2007
2 2 (20.00%) SharePoint
Applications
1 3 (30.00%) MS Excel
2 2 (20.00%) MS Office
Communications & Networking
1 3 (30.00%) TCP/IP
1 3 (30.00%) Internet
General
1 2 (20.00%) Finance
1 2 (20.00%) Mandarin Language
1 2 (20.00%) Cantonese Language
2 1 (10.00%) French Language
Miscellaneous
1 3 (30.00%) Blackberry
2 1 (10.00%) Video Conferencing
2 1 (10.00%) Social Media
Operating Systems
1 6 (60.00%) Windows
1 6 (60.00%) Windows 7
2 5 (50.00%) Windows XP
2 5 (50.00%) Windows Server 2003
3 3 (30.00%) Windows Server 2008
4 2 (20.00%) Windows NT
Processes & Methodologies
1 6 (60.00%) ITIL
2 5 (50.00%) Problem Management
3 4 (40.00%) Root Cause Analysis
4 3 (30.00%) Validation
4 3 (30.00%) Incident Management
4 3 (30.00%) WFM
Programming Languages
1 3 (30.00%) C
Qualifications
1 3 (30.00%) SC Cleared
1 3 (30.00%) Security Cleared
1 3 (30.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (40.00%) SLA
System Software
1 6 (60.00%) Active Directory
Systems Management
1 3 (30.00%) Unicenter
2 1 (10.00%) SCOM
2 1 (10.00%) Forefront Identity Manager
Vendors
1 8 (80.00%) Microsoft
2 6 (60.00%) Citrix
3 3 (30.00%) CA
3 3 (30.00%) HP