The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the South Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 43 38 32
Rank change year-on-year
-5 -6
Contract jobs requiring a Service Desk Analyst 6 4 8
As % of all contract IT jobs located in South Yorkshire 1.22% 1.17% 2.29%
As % of the Job Titles category 1.30% 1.23% 2.48%
Number of daily rates quoted 1 1 3
Average daily rate £160 £135 £90
Average daily rate % change year-on-year
+18.51% +50.00%
UK excluding London average daily rate £130 £125 £100
% change year-on-year
+4.00% +25.00%
Number of hourly rates quoted 5 3 3
Average hourly rate £14.00 £10.00 £11.50
Average hourly rate % change year-on-year
+40.00% -13.04%
90% offered a hourly rate of more than £12.58 £9.60 £10.70
10% offered a hourly rate of more than £25.00 £14.63 £11.90
UK excluding London average hourly rate £12.70 £12.45 £12.50
% change year-on-year
+2.04% -0.44%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South Yorkshire
Contract IT job ads with a match in the
Job Titles category
460 326 323
As % of all contract IT jobs located in South Yorkshire 93.88% 95.60% 92.29%
Number of daily rates quoted 321 205 181
Average daily rate £375 £325 £300
Average daily rate % change year-on-year
+15.38% +8.33%
90% offered a daily rate of more than £250 £229 £165
10% offered a daily rate of more than £550 £453 £450
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 16 22 30
Average hourly rate £14.00 £15.76 £11.50
Average hourly rate % change year-on-year
-11.15% +37.02%
90% offered a hourly rate of more than £10.50 £9.55 £10.70
10% offered a hourly rate of more than £25.00 £29.50 £29.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Service Desk Analyst
Jobs Demand Trend in South Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the South Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in South Yorkshire

Service Desk Analyst
Daily Rate Trend in South Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the South Yorkshire region.

Service Desk Analyst Daily Rate Trend in South Yorkshire

Service Desk Analyst
Hourly Rate Trend in South Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the South Yorkshire region.

Service Desk Analyst Hourly Rate Trend in South Yorkshire

Service Desk Analyst
Hourly Rate Histogram in South Yorkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the South Yorkshire region over the 3 months to 10 February 2016.

Service Desk Analyst Hourly Rate Histogram in South Yorkshire

Service Desk Analyst
Contract Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the South Yorkshire region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Doncaster - 4 £160 -
Sheffield -12 2 - - 1
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in South Yorkshire

For the 6 months to 10 February 2016, IT contractor jobs across the South Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 15 (60.00%) ITIL
2 11 (44.00%) Active Directory
3 10 (40.00%) Windows
4 8 (32.00%) MS Excel
4 8 (32.00%) SLA
4 8 (32.00%) Microsoft
5 7 (28.00%) LAN
5 7 (28.00%) Windows 7
6 5 (20.00%) SC Cleared
6 5 (20.00%) Security Cleared
7 4 (16.00%) Service Management
7 4 (16.00%) Aerospace
7 4 (16.00%) Project Management
7 4 (16.00%) MS Office
8 3 (12.00%) Telecoms
8 3 (12.00%) TCP/IP
8 3 (12.00%) Windows XP
8 3 (12.00%) Internet
8 3 (12.00%) Incident Management
9 2 (8.00%) Intranet
9 2 (8.00%) Citrix
10 1 (4.00%) Microsoft Certification
10 1 (4.00%) CA
10 1 (4.00%) Peregrine
10 1 (4.00%) Unicenter
10 1 (4.00%) NHS
10 1 (4.00%) Windows Server 2003
10 1 (4.00%) C
10 1 (4.00%) MCP
10 1 (4.00%) Windows NT

Service Desk Analyst
Top Related IT Skills in South Yorkshire by Category

For the 6 months to 10 February 2016, IT contractor jobs across the South Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.00%) Exchange Server 2007
1 1 (4.00%) Exchange Server 5.5
1 1 (4.00%) MS Exchange
1 1 (4.00%) SharePoint
Applications
1 8 (32.00%) MS Excel
2 4 (16.00%) MS Office
3 1 (4.00%) MS PowerPoint
Communications & Networking
1 7 (28.00%) LAN
2 3 (12.00%) Internet
2 3 (12.00%) TCP/IP
3 2 (8.00%) Intranet
4 1 (4.00%) DNS
General
1 4 (16.00%) Aerospace
2 3 (12.00%) Telecoms
Miscellaneous
1 1 (4.00%) Blackberry
1 1 (4.00%) e-Learning
1 1 (4.00%) NHS
Operating Systems
1 10 (40.00%) Windows
2 7 (28.00%) Windows 7
3 3 (12.00%) Windows XP
4 1 (4.00%) Windows NT
4 1 (4.00%) Windows Server 2003
Processes & Methodologies
1 15 (60.00%) ITIL
2 4 (16.00%) Project Management
2 4 (16.00%) Service Management
3 3 (12.00%) Incident Management
4 1 (4.00%) Problem Management
4 1 (4.00%) Root Cause Analysis
Programming Languages
1 1 (4.00%) C
Qualifications
1 5 (20.00%) SC Cleared
1 5 (20.00%) Security Cleared
2 1 (4.00%) DBS Check
2 1 (4.00%) ITIL Foundation Certificate
2 1 (4.00%) MCP
2 1 (4.00%) Microsoft Certification
Quality Assurance & Compliance
1 8 (32.00%) SLA
System Software
1 11 (44.00%) Active Directory
Systems Management
1 1 (4.00%) Unicenter
Vendors
1 8 (32.00%) Microsoft
2 2 (8.00%) Citrix
3 1 (4.00%) CA
3 1 (4.00%) Peregrine
3 1 (4.00%) Remedy
3 1 (4.00%) ServiceNow
3 1 (4.00%) Spiceworks