The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the South Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Service Desk Analyst
Rank 27 29 34
Rank change year-on-year
+2 +5
Contract jobs requiring a Service Desk Analyst 5 5 3
As % of all contract IT jobs located in South Yorkshire 1.894% 1.923% 1.000%
As % of the Job Titles category 2.041% 2.024% 1.053%
Number of daily rates quoted 1 0 0
Average daily rate £120 - -
UK excluding London average daily rate £113 £110 £114
% change year-on-year
+2.27% -3.08%
Number of hourly rates quoted 1 2 1
Average hourly rate £23.50 £22.00 £20.00
Average hourly rate % change year-on-year
+6.81% +10.00%
UK excluding London average hourly rate £12.50 £13.50 £12.10
% change year-on-year
-7.40% +11.57%
All Job Titles
South Yorkshire
Contract IT job ads with a match in the
Job Titles category
245 247 285
As % of all contract IT jobs located in South Yorkshire 92.80% 95.00% 95.00%
Number of daily rates quoted 141 132 170
Average daily rate £300 £288 £325
Average daily rate % change year-on-year
+4.34% -11.53%
90% offered a daily rate of more than £160 £165 £220
10% offered a daily rate of more than £485 £500 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 29 21 31
Average hourly rate £14.50 £22.50 £30.00
Average hourly rate % change year-on-year
-35.55% -25.00%
90% offered a hourly rate of more than £10.00 £12.00 £10.50
10% offered a hourly rate of more than £37.50 £30.00 £60.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Desk Analyst
Yorkshire

Service Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst across the South Yorkshire region as a proportion of the total demand within the Job Titles category.

South Yorkshire Service Desk Analyst Jobs Demand Trend

Service Desk Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the South Yorkshire region.

South Yorkshire Service Desk Analyst Daily Rate Trend

Service Desk Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the South Yorkshire region.

South Yorkshire Service Desk Analyst Hourly Rate Trend

Service Desk Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the South Yorkshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Sheffield +1 3 - -
Doncaster +3 1 - -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the South Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 13 (100.00%) Active Directory
2 12 (92.31%) Microsoft
2 12 (92.31%) Citrix
2 12 (92.31%) Windows
3 11 (84.62%) Windows XP
4 9 (69.23%) ITIL
5 8 (61.54%) SLA
6 7 (53.85%) Windows 2000
7 6 (46.15%) MS Excel
8 5 (38.46%) Windows NT
8 5 (38.46%) MS Office
8 5 (38.46%) MS Exchange
8 5 (38.46%) Windows Server 2003
8 5 (38.46%) Incident Management
8 5 (38.46%) Security Cleared
8 5 (38.46%) Root Cause Analysis
9 4 (30.77%) Unicenter
9 4 (30.77%) CA
10 3 (23.08%) SC Cleared
11 1 (7.692%) Lotus
11 1 (7.692%) SharePoint
11 1 (7.692%) TCP/IP
11 1 (7.692%) VPN
11 1 (7.692%) C
11 1 (7.692%) Lotus Notes
11 1 (7.692%) CheckPoint
11 1 (7.692%) Blackberry
11 1 (7.692%) Exchange Server 5.5
11 1 (7.692%) Problem Management
11 1 (7.692%) Exchange Server 2007

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the South Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (38.46%) MS Exchange
2 1 (7.692%) SharePoint
2 1 (7.692%) Lotus Notes
2 1 (7.692%) Exchange Server 5.5
2 1 (7.692%) Exchange Server 2007
Applications
1 6 (46.15%) MS Excel
2 5 (38.46%) MS Office
Communications & Networking
1 1 (7.692%) TCP/IP
1 1 (7.692%) VPN
General
1 1 (7.692%) Electronics
1 1 (7.692%) Telecoms
1 1 (7.692%) Aerospace
1 1 (7.692%) Military
Miscellaneous
1 1 (7.692%) Blackberry
1 1 (7.692%) PDA
Operating Systems
1 12 (92.31%) Windows
2 11 (84.62%) Windows XP
3 7 (53.85%) Windows 2000
4 5 (38.46%) Windows NT
4 5 (38.46%) Windows Server 2003
Processes & Methodologies
1 9 (69.23%) ITIL
2 5 (38.46%) Incident Management
2 5 (38.46%) Root Cause Analysis
3 1 (7.692%) Problem Management
3 1 (7.692%) Communications Security
3 1 (7.692%) Service Management
3 1 (7.692%) Information Management
Programming Languages
1 1 (7.692%) C
Qualifications
1 5 (38.46%) Security Cleared
2 3 (23.08%) SC Cleared
Quality Assurance & Compliance
1 8 (61.54%) SLA
System Software
1 13 (100.00%) Active Directory
Systems Management
1 4 (30.77%) Unicenter
Vendors
1 12 (92.31%) Microsoft
1 12 (92.31%) Citrix
2 4 (30.77%) CA
3 1 (7.692%) Lotus
3 1 (7.692%) CheckPoint