The table below looks at the statistics for Service Management skills in IT contracts advertised for the Staffordshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 27 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 May 2016
Same period 2015 Same period 2014
Service Management
Rank 17 23 24
Rank change year-on-year
+6 +1
Contract jobs citing Service Management 4 5 2
As % of all contract IT jobs located in Staffordshire 2.45% 2.69% 1.31%
As % of the Processes & Methodologies category 3.15% 3.52% 1.92%
Number of daily rates quoted 2 5 2
Median daily rate £364 £325 £250
Median daily rate % change year-on-year
+11.92% +30.00%
UK excluding London median daily rate £400 £368 £350
% change year-on-year
+8.84% +5.00%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.50 £13.35 £19.50
% change year-on-year
+8.61% -31.53%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Staffordshire region.

Processes & Methodologies Category
Staffordshire
Contract IT job ads with a match in the
Processes & Methodologies category
127 142 104
As % of all contract IT jobs located in Staffordshire 77.91% 76.34% 67.97%
Number of daily rates quoted 84 91 65
Median daily rate £350 £358 £330
Median daily rate % change year-on-year
-2.09% +8.33%
90% offered a daily rate of more than £200 £275 £240
10% offered a daily rate of more than £500 £458 £433
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 5 11 10
Median hourly rate £10.96 £16.00 £15.77
Median hourly rate % change year-on-year
-31.53% +1.45%
90% offered a hourly rate of more than £9.99 £10.00 £12.20
10% offered a hourly rate of more than £13.60 £25.00 £17.30
UK excluding London median hourly rate £33.00 £30.00 £30.00
% change year-on-year
+10.00% -

Service Management
Jobs Demand Trend in Staffordshire

The demand trend of contract jobs across the Staffordshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Staffordshire

Service Management
Daily Rate Trend in Staffordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Staffordshire region.

Service Management Daily Rate Trend in Staffordshire

Service Management
Hourly Rate Trend in Staffordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Staffordshire region.

Service Management Hourly Rate Trend in Staffordshire

Service Management
Contract Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Staffordshire region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent -2 1 - - 1
Leek - 1 - -
Service Management
West Midlands

Service Management
Top 30 Related IT Skills in Staffordshire

For the 6 months to 27 May 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Staffordshire region with a requirement for Service Management.

1 4 (80.00%) ITIL
2 3 (60.00%) SLA
3 2 (40.00%) Cisco
3 2 (40.00%) Microsoft
3 2 (40.00%) PRINCE2
3 2 (40.00%) Microsoft Certification
3 2 (40.00%) Oracle
3 2 (40.00%) Service Delivery
4 1 (20.00%) Change Management
4 1 (20.00%) Disaster Recovery
4 1 (20.00%) ITSM
4 1 (20.00%) Finance
4 1 (20.00%) VMware
4 1 (20.00%) Clustering
4 1 (20.00%) NetBackup
4 1 (20.00%) Billing
4 1 (20.00%) Degree
4 1 (20.00%) Application Packaging
4 1 (20.00%) Problem Management
4 1 (20.00%) User Acceptance Testing
4 1 (20.00%) CCENT
4 1 (20.00%) Veritas Volume Manager
4 1 (20.00%) Capacity Planning
4 1 (20.00%) Change Control
4 1 (20.00%) CCAA
4 1 (20.00%) Microsoft Certified Master
4 1 (20.00%) Enterprise Software
4 1 (20.00%) ServiceNow
4 1 (20.00%) Ansible
4 1 (20.00%) People Management

Service Management
Top Related IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) MS Excel
Communications & Networking
1 1 (20.00%) SAN
General
1 1 (20.00%) Billing
1 1 (20.00%) Finance
Job Titles
1 1 (20.00%) 2nd Line Engineer
1 1 (20.00%) 2nd Line Support
1 1 (20.00%) 2nd Line Support Engineer
1 1 (20.00%) Consultant
1 1 (20.00%) Operations Manager
1 1 (20.00%) Service Improvement Manager
1 1 (20.00%) Service Manager
1 1 (20.00%) Service Operations Manager
1 1 (20.00%) Solaris Consultant
1 1 (20.00%) Support Engineer
1 1 (20.00%) Support Manager
1 1 (20.00%) Technical Leader
Miscellaneous
1 1 (20.00%) Clustering
1 1 (20.00%) Data Centre
1 1 (20.00%) Driving Licence
1 1 (20.00%) Enterprise Software
Operating Systems
1 1 (20.00%) Solaris
1 1 (20.00%) Unix
Processes & Methodologies
1 4 (80.00%) ITIL
2 2 (40.00%) PRINCE2
2 2 (40.00%) Service Delivery
3 1 (20.00%) Application Packaging
3 1 (20.00%) Capacity Planning
3 1 (20.00%) Change Control
3 1 (20.00%) Change Management
3 1 (20.00%) Configuration Management
3 1 (20.00%) Disaster Recovery
3 1 (20.00%) ITSM
3 1 (20.00%) People Management
3 1 (20.00%) Problem Management
3 1 (20.00%) User Acceptance Testing
Qualifications
1 2 (40.00%) Microsoft Certification
2 1 (20.00%) CCAA
2 1 (20.00%) CCENT
2 1 (20.00%) Cisco Certification
2 1 (20.00%) Citrix Certification
2 1 (20.00%) Degree
2 1 (20.00%) ITIL Certification
2 1 (20.00%) MCSA
2 1 (20.00%) Microsoft Certified Master
2 1 (20.00%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (60.00%) SLA
2 1 (20.00%) Sarbanes-Oxley
System Software
1 1 (20.00%) Veritas Volume Manager
Systems Management
1 1 (20.00%) Ansible
1 1 (20.00%) NetBackup
1 1 (20.00%) Oracle ZFS
Vendors
1 2 (40.00%) Cisco
1 2 (40.00%) Microsoft
1 2 (40.00%) Oracle
2 1 (20.00%) Citrix
2 1 (20.00%) Red Hat
2 1 (20.00%) ServiceNow
2 1 (20.00%) Symantec
2 1 (20.00%) Veritas
2 1 (20.00%) VMware