The table below looks at the statistics for Service Management skills in IT contracts advertised for the Staffordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 20 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 28 21 19
Rank change year-on-year
-7 -2
Contract jobs citing Service Management 6 2 2
As % of all contract IT jobs located in Staffordshire 2.90% 1.59% 2.11%
As % of the Processes & Methodologies category 3.73% 2.33% 3.45%
Number of daily rates quoted 5 2 0
Average daily rate
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of your Daily Rate
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£325 £250 -
Average daily rate % change year-on-year
+30.00% -
UK excluding London average daily rate £361 £363 £370
% change year-on-year
-0.41% -2.02%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.35 £19.50 £16.00
% change year-on-year
-31.53% +21.87%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Staffordshire region.

Processes & Methodologies Category
Staffordshire
Contract IT job ads with a match in the
Processes & Methodologies category
161 86 58
As % of all contract IT jobs located in Staffordshire 77.78% 68.25% 61.05%
Number of daily rates quoted 106 50 32
Average daily rate £375 £315 £320
Average daily rate % change year-on-year
+19.04% -1.56%
90% offered a daily rate of more than £285 £250 £220
10% offered a daily rate of more than £450 £400 £400
UK excluding London average daily rate £393 £375 £363
% change year-on-year
+4.66% +3.44%
Number of hourly rates quoted 11 6 6
Average hourly rate £16.00 £17.30 £21.29
Average hourly rate % change year-on-year
-7.51% -18.74%
90% offered a hourly rate of more than £10.00 £15.77 £15.31
10% offered a hourly rate of more than £25.00 £25.00 £30.03
UK excluding London average hourly rate £31.44 £30.00 £32.00
% change year-on-year
+4.80% -6.25%

Service Management
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Staffordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Staffordshire

Service Management
Daily Rate Trend in Staffordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Staffordshire region.

Service Management Daily Rate Trend in Staffordshire

Service Management
Hourly Rate Trend in Staffordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Staffordshire region.

Service Management Hourly Rate Trend in Staffordshire

Service Management
Contract Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Staffordshire region over the 3 months to 20 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tamworth - 2 £286 -
Stoke-on-Trent - 1 £325 -
Cannock - - - -
Service Management
West Midlands

Service Management
Top 30 Related IT Skills in Staffordshire

For the 6 months to 20 April 2015, IT contractor jobs across the Staffordshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 4 (50.00%) PRINCE2
2 3 (37.50%) SharePoint
2 3 (37.50%) E-Commerce
2 3 (37.50%) Cisco
2 3 (37.50%) Microsoft
2 3 (37.50%) ITIL
2 3 (37.50%) Project Management
2 3 (37.50%) ITSM
2 3 (37.50%) ServiceNow
3 2 (25.00%) Analytics
3 2 (25.00%) Finance
3 2 (25.00%) Migration
3 2 (25.00%) VMware
3 2 (25.00%) Service Delivery
3 2 (25.00%) Remedy
3 2 (25.00%) ITIL Certification
3 2 (25.00%) SAN
3 2 (25.00%) EMC
3 2 (25.00%) Citrix
3 2 (25.00%) MS Excel
3 2 (25.00%) MS Access
4 1 (12.50%) MS Visio
4 1 (12.50%) Linux
4 1 (12.50%) MCSE
4 1 (12.50%) MS Project
4 1 (12.50%) MS Office
4 1 (12.50%) CISSP
4 1 (12.50%) Cisco Certification
4 1 (12.50%) Microsoft Certification
4 1 (12.50%) PRINCE2 Certification

Service Management
Top Related IT Skills in Staffordshire by Category

For the 6 months to 20 April 2015, IT contractor jobs across the Staffordshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) SharePoint
Applications
1 2 (25.00%) MS Excel
2 1 (12.50%) MS Visio
2 1 (12.50%) MS Project
2 1 (12.50%) MS Office
Communications & Networking
1 2 (25.00%) SAN
2 1 (12.50%) Firewall
2 1 (12.50%) Network Security
Database & Business Intelligence
1 2 (25.00%) MS Access
General
1 2 (25.00%) Finance
Job Titles
1 3 (37.50%) Project Manager
1 3 (37.50%) Analyst
1 3 (37.50%) Infrastructure Project Manager
1 3 (37.50%) Infrastructure Manager
2 1 (12.50%) Service Analyst
2 1 (12.50%) Network Analyst
2 1 (12.50%) Services Delivery Manager
2 1 (12.50%) Security Analyst
2 1 (12.50%) Service Manager
2 1 (12.50%) Data Analyst
2 1 (12.50%) Delivery Manager
2 1 (12.50%) IT Services Delivery Manager
2 1 (12.50%) Performance Analyst
2 1 (12.50%) IT Services Manager
2 1 (12.50%) Network Security Analyst
2 1 (12.50%) Service Performance Analyst
Miscellaneous
1 1 (12.50%) NHS
1 1 (12.50%) Analytical Skills
Operating Systems
1 1 (12.50%) Linux
Processes & Methodologies
1 4 (50.00%) PRINCE2
2 3 (37.50%) E-Commerce
2 3 (37.50%) ITIL
2 3 (37.50%) Project Management
2 3 (37.50%) ITSM
3 2 (25.00%) Analytics
3 2 (25.00%) Migration
3 2 (25.00%) Service Delivery
4 1 (12.50%) Six Sigma
4 1 (12.50%) Programme Management
4 1 (12.50%) TOGAF
4 1 (12.50%) Business Analysis
4 1 (12.50%) Supplier Management
4 1 (12.50%) Time Management
4 1 (12.50%) Stakeholder Engagement
Programming Languages
1 1 (12.50%) Lingo
Qualifications
1 2 (25.00%) ITIL Certification
2 1 (12.50%) MCSE
2 1 (12.50%) CISSP
2 1 (12.50%) Cisco Certification
2 1 (12.50%) Microsoft Certification
2 1 (12.50%) PRINCE2 Certification
2 1 (12.50%) CCIE
2 1 (12.50%) CCNP
2 1 (12.50%) CCNA
Quality Assurance & Compliance
1 1 (12.50%) Sarbanes-Oxley
1 1 (12.50%) QA
Vendors
1 3 (37.50%) Cisco
1 3 (37.50%) Microsoft
1 3 (37.50%) ServiceNow
2 2 (25.00%) VMware
2 2 (25.00%) Remedy
2 2 (25.00%) EMC
2 2 (25.00%) Citrix
3 1 (12.50%) CheckPoint
3 1 (12.50%) Juniper