The table below looks at the statistics for Service Management skills in IT contracts advertised for the Staffordshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 18 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Service Management
West Midlands / Staffordshire
Rank 20 - 16
Rank change year-on-year
- 0
Contract jobs citing Service Management 9 0 2
As % of all contract IT jobs located in Staffordshire 4.74% - 2.38%
As % of the Processes & Methodologies category 6.62% - 3.51%
Number of daily rates quoted 8 0 2
Median daily rate £450 - £318
90% offered a daily rate of more than £169 - £284
10% offered a daily rate of more than £523 - £352
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £12.50 £15.00 £15.00
% change year-on-year
-16.66% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Staffordshire region.

Processes & Methodologies Category
Staffordshire
Contract IT job ads with a match in the
Processes & Methodologies category
136 106 57
As % of all contract IT jobs located in Staffordshire 71.58% 77.37% 67.86%
Number of daily rates quoted 95 76 40
Median daily rate £345 £375 £350
Median daily rate % change year-on-year
-8.00% +7.14%
90% offered a daily rate of more than £250 £280 £275
10% offered a daily rate of more than £480 £458 £450
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 8 4 2
Median hourly rate £55.00 £20.00 £12.25
Median hourly rate % change year-on-year
+175.00% +63.26%
UK excluding London median hourly rate £34.75 £39.00 £25.50
% change year-on-year
-10.89% +52.94%

Service Management
Jobs Demand Trend in Staffordshire

The demand trend of contract jobs across the Staffordshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Staffordshire

Service Management
Daily Rate Trend in Staffordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Staffordshire region.

Service Management Daily Rate Trend in Staffordshire

Service Management
Daily Rate Histogram in Staffordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Staffordshire region over the 3 months to 18 January 2017.

Service Management Daily Rate Histogram in Staffordshire

Service Management
Hourly Rate Trend in Staffordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Staffordshire region.

Service Management Hourly Rate Trend in Staffordshire

Service Management
Contract Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Staffordshire region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent - 4 £170 -
Stafford - 2 £490 - 1
Service Management
West Midlands

Service Management
Top 30 Related IT Skills in Staffordshire

For the 6 months to 18 January 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Staffordshire region with a requirement for Service Management.

1 11 (73.33%) ITIL
2 9 (60.00%) Microsoft
3 6 (40.00%) SLA
3 6 (40.00%) CRM
3 6 (40.00%) Dynamics CRM
3 6 (40.00%) Wiki
4 5 (33.33%) Change Management
5 4 (26.67%) Stakeholder Management
5 4 (26.67%) Mentoring
5 4 (26.67%) Coaching
6 3 (20.00%) Analytical Skills
6 3 (20.00%) Data Centre
6 3 (20.00%) Disaster Recovery
6 3 (20.00%) SQL
6 3 (20.00%) Oracle
6 3 (20.00%) MS Office
6 3 (20.00%) SAP
7 2 (13.33%) Cisco
7 2 (13.33%) HP
7 2 (13.33%) PMP
7 2 (13.33%) PMI Certification
7 2 (13.33%) Project Management
7 2 (13.33%) Finance
7 2 (13.33%) Legal
7 2 (13.33%) Supplier Management
7 2 (13.33%) Business Development
7 2 (13.33%) Skype
7 2 (13.33%) Microsoft Azure
7 2 (13.33%) Amazon AWS
7 2 (13.33%) Skype for Business

Service Management
Top Related IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) Skype for Business
Applications
1 3 (20.00%) MS Office
Business Applications
1 6 (40.00%) Dynamics CRM
2 1 (6.67%) SAP PM
Cloud Services
1 2 (13.33%) Amazon AWS
1 2 (13.33%) Microsoft Azure
1 2 (13.33%) Office 365
Communications & Networking
1 2 (13.33%) Skype
2 1 (6.67%) LAN
2 1 (6.67%) WAN
General
1 2 (13.33%) Finance
1 2 (13.33%) Legal
2 1 (6.67%) Local Government
Job Titles
1 6 (40.00%) Analyst
1 6 (40.00%) CRM Analyst
1 6 (40.00%) Service Analyst
1 6 (40.00%) Service Desk Analyst
2 4 (26.67%) Head of Service Management
3 3 (20.00%) Project Manager
4 2 (13.33%) SAP Manager
4 2 (13.33%) SAP Project Manager
4 2 (13.33%) Service Manager
5 1 (6.67%) Incident Manager
5 1 (6.67%) IT Manager
5 1 (6.67%) IT Services Manager
5 1 (6.67%) Service Transition Manager
5 1 (6.67%) Transition Manager
Miscellaneous
1 6 (40.00%) Wiki
2 3 (20.00%) Analytical Skills
2 3 (20.00%) Data Centre
Processes & Methodologies
1 11 (73.33%) ITIL
2 6 (40.00%) CRM
3 5 (33.33%) Change Management
4 4 (26.67%) Coaching
4 4 (26.67%) Mentoring
4 4 (26.67%) Stakeholder Management
5 3 (20.00%) Disaster Recovery
6 2 (13.33%) Business Development
6 2 (13.33%) Performance Improvement
6 2 (13.33%) Process Improvement
6 2 (13.33%) Project Management
6 2 (13.33%) Supplier Management
7 1 (6.67%) Enterprise Architecture
7 1 (6.67%) Incident Management
7 1 (6.67%) Line Management
7 1 (6.67%) PRINCE2
7 1 (6.67%) Service Design
7 1 (6.67%) Transition Management
Programming Languages
1 3 (20.00%) SQL
Qualifications
1 2 (13.33%) PMI Certification
1 2 (13.33%) PMP
Quality Assurance & Compliance
1 6 (40.00%) SLA
Vendors
1 9 (60.00%) Microsoft
2 3 (20.00%) Oracle
2 3 (20.00%) SAP
3 2 (13.33%) Cisco
3 2 (13.33%) HP