The table below looks at the statistics for the Customer Services Manager role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Services Manager in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Customer Service Manager
Rank 93 - -
Rank change year-on-year
- 0
Contract jobs requiring a Customer Services Manager 4 0 0
As % of all contract IT jobs located in Surrey 0.28% - -
As % of the Job Titles category 0.30% - -
Number of daily rates quoted 3 0 0
Average daily rate
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£438 - -
UK excluding London average daily rate £444 £413 -
% change year-on-year
+7.57% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - £22.50
Customer Services Manager
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1334 1198 1178
As % of all contract IT jobs located in Surrey 92.19% 92.22% 92.03%
Number of daily rates quoted 779 719 690
Average daily rate £400 £350 £363
Average daily rate % change year-on-year
+14.28% -3.44%
90% offered a daily rate of more than £263 £225 £217
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 51 54 61
Average hourly rate £25.00 £17.00 £20.00
Average hourly rate % change year-on-year
+47.05% -15.00%
90% offered a hourly rate of more than £12.43 £14.00 £13.00
10% offered a hourly rate of more than £47.90 £51.00 £42.50
UK excluding London average hourly rate £17.24 £17.00 £17.00
% change year-on-year
+1.41% -

Customer Services Manager
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing Customer Services Manager in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Customer Services Manager Jobs Demand Trend in Surrey

Customer Services Manager
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Services Manager across the Surrey region.

Customer Services Manager Daily Rate Trend in Surrey

Customer Services Manager
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Services Manager within the Surrey region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking - 3 £438 -
Customer Services Manager
South East

Customer Services Manager
Top 8 Related IT Skills in Surrey

For the 6 months to 2 September 2015, IT contractor jobs across the Surrey region that cited Customer Services Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Services Manager in their job title.

1 4 (100.00%) Service Delivery
1 4 (100.00%) Stakeholder Engagement
2 3 (75.00%) Performance Metrics
2 3 (75.00%) Business Continuity
2 3 (75.00%) ITIL
2 3 (75.00%) Service Management
3 1 (25.00%) MS PowerPoint
3 1 (25.00%) FMCG

Customer Services Manager
Top Related IT Skills in Surrey by Category

For the 6 months to 2 September 2015, IT contractor jobs across the Surrey region that cited Customer Services Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Services Manager in their job title. Up to 20 skills are shown per category.

Applications
1 1 (25.00%) MS PowerPoint
Miscellaneous
1 3 (75.00%) Performance Metrics
2 1 (25.00%) FMCG
Processes & Methodologies
1 4 (100.00%) Service Delivery
1 4 (100.00%) Stakeholder Engagement
2 3 (75.00%) Business Continuity
2 3 (75.00%) ITIL
2 3 (75.00%) Service Management