The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Service Analyst
Rank 68 84 66
Rank change year-on-year
+16 -18
Contract jobs requiring a Service Analyst 20 6 20
As % of all contract IT jobs located in Surrey 1.50% 0.46% 1.54%
As % of the Job Titles category 1.63% 0.49% 1.68%
Number of daily rates quoted 10 3 8
Average daily rate
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£144 £150 £123
Average daily rate % change year-on-year
-4.16% +22.44%
90% offered a daily rate of more than £122 £114 £100
10% offered a daily rate of more than £210 £150 £172
UK excluding London average daily rate £142 £113 £120
% change year-on-year
+25.77% -6.25%
Number of hourly rates quoted 3 0 5
Average hourly rate £13.50 - £18.50
90% offered a hourly rate of more than £12.30 - £14.40
10% offered a hourly rate of more than £110.70 - £19.30
UK excluding London average hourly rate £12.62 £12.50 £13.88
% change year-on-year
+0.96% -9.90%
Service Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1230 1213 1189
As % of all contract IT jobs located in Surrey 92.07% 92.45% 91.32%
Number of daily rates quoted 727 733 575
Average daily rate £365 £375 £350
Average daily rate % change year-on-year
-2.66% +7.14%
90% offered a daily rate of more than £210 £225 £226
10% offered a daily rate of more than £513 £500 £500
UK excluding London average daily rate £360 £350 £345
% change year-on-year
+2.85% +1.44%
Number of hourly rates quoted 57 58 103
Average hourly rate £17.00 £17.50 £23.88
Average hourly rate % change year-on-year
-2.85% -26.70%
90% offered a hourly rate of more than £13.00 £10.80 £12.25
10% offered a hourly rate of more than £52.50 £42.50 £45.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Service Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Surrey

Service Analyst
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the Surrey region.

Service Analyst Daily Rate Trend in Surrey

Service Analyst
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the Surrey region over the 3 months to 18 September 2014.

Service Analyst Daily Rate Histogram in Surrey

Service Analyst
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the Surrey region.

Service Analyst Hourly Rate Trend in Surrey

Service Analyst
Hourly Rate Histogram in Surrey

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the Surrey region over the 3 months to 18 September 2014.

Service Analyst Hourly Rate Histogram in Surrey

Service Analyst
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the Surrey region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking - 7 £220 -
Reigate +5 1 £95 - 1
Guildford - 1 - -
Epsom - 1 £140 -
Godalming - - - -
Cranleigh - - - -
Dorking - - - - 3
Egham - - - - 1
Staines - - - -
Service Analyst
South East

Service Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 18 September 2014, IT contractor jobs across the Surrey region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 26 (72.22%) Windows
2 22 (61.11%) ITIL
3 19 (52.78%) Active Directory
3 19 (52.78%) Windows 7
4 18 (50.00%) MS Office
5 17 (47.22%) Microsoft
6 13 (36.11%) MS Exchange
7 10 (27.78%) Analytical Skills
7 10 (27.78%) Incident Management
8 9 (25.00%) Service Management
9 8 (22.22%) MS Excel
9 8 (22.22%) Windows XP
10 6 (16.67%) HP
10 6 (16.67%) Citrix
10 6 (16.67%) WAN
10 6 (16.67%) LAN
10 6 (16.67%) Blackberry
11 5 (13.89%) MCP
11 5 (13.89%) SLA
12 4 (11.11%) VoIP
12 4 (11.11%) Project Planning
12 4 (11.11%) SCCM
12 4 (11.11%) Lync
13 3 (8.33%) ITIL V2
13 3 (8.33%) Process Architecture
13 3 (8.33%) TCP/IP
13 3 (8.33%) VPN
13 3 (8.33%) Internet
13 3 (8.33%) Avaya
13 3 (8.33%) Service Delivery

Service Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 18 September 2014, IT contractor jobs across the Surrey region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (36.11%) MS Exchange
2 4 (11.11%) Lync
3 1 (2.78%) Exchange Server 2010
3 1 (2.78%) Exchange Server 2007
3 1 (2.78%) Moodle
3 1 (2.78%) SharePoint
Applications
1 18 (50.00%) MS Office
2 8 (22.22%) MS Excel
3 1 (2.78%) MS PowerPoint
Cloud Services
1 2 (5.56%) Office 365
Communications & Networking
1 6 (16.67%) LAN
1 6 (16.67%) WAN
2 4 (11.11%) VoIP
3 3 (8.33%) TCP/IP
3 3 (8.33%) VPN
3 3 (8.33%) Internet
4 2 (5.56%) DNS
4 2 (5.56%) Ethernet
5 1 (2.78%) FTP
5 1 (2.78%) HTTP
5 1 (2.78%) SMTP
5 1 (2.78%) DHCP
5 1 (2.78%) Firewall
5 1 (2.78%) SSH
5 1 (2.78%) NAS
5 1 (2.78%) ADSL
Database & Business Intelligence
1 2 (5.56%) SQL Server
2 1 (2.78%) Data Warehouse
2 1 (2.78%) SQL Server Reporting Services
2 1 (2.78%) SQL Server Integration Services
2 1 (2.78%) SQL Server Analysis Services
General
1 1 (2.78%) Telecoms
1 1 (2.78%) Law
Miscellaneous
1 10 (27.78%) Analytical Skills
2 6 (16.67%) Blackberry
3 2 (5.56%) Management Information System
4 1 (2.78%) Smartphone
4 1 (2.78%) Fat Client
4 1 (2.78%) FMCG
4 1 (2.78%) iPad
4 1 (2.78%) NHS
4 1 (2.78%) Thin Client
Operating Systems
1 26 (72.22%) Windows
2 19 (52.78%) Windows 7
3 8 (22.22%) Windows XP
4 2 (5.56%) Windows Server 2003
5 1 (2.78%) Windows Server 2008
5 1 (2.78%) Windows 8
5 1 (2.78%) Mac OS X
5 1 (2.78%) Windows NT
Processes & Methodologies
1 22 (61.11%) ITIL
2 10 (27.78%) Incident Management
3 9 (25.00%) Service Management
4 4 (11.11%) Project Planning
5 3 (8.33%) Process Architecture
5 3 (8.33%) ITIL V2
5 3 (8.33%) Service Delivery
6 2 (5.56%) ITSM
6 2 (5.56%) Workflow
7 1 (2.78%) Migration
7 1 (2.78%) Data Analysis
7 1 (2.78%) Workflow Management
7 1 (2.78%) Process Management
7 1 (2.78%) Six Sigma
7 1 (2.78%) Network Monitoring
7 1 (2.78%) Kalman Filter
7 1 (2.78%) Software Licensing
7 1 (2.78%) Problem Management
7 1 (2.78%) Release Management
7 1 (2.78%) Fault Management
Programming Languages
1 2 (5.56%) SQL
2 1 (2.78%) C
Qualifications
1 5 (13.89%) MCP
2 1 (2.78%) MCSE
2 1 (2.78%) Microsoft Certification
2 1 (2.78%) A+ Certification
2 1 (2.78%) ITIL Certification
2 1 (2.78%) Degree
2 1 (2.78%) SC Cleared
2 1 (2.78%) Security Cleared
Quality Assurance & Compliance
1 5 (13.89%) SLA
System Software
1 19 (52.78%) Active Directory
2 1 (2.78%) Citrix Presentation Server
2 1 (2.78%) XenApp
2 1 (2.78%) XenDesktop
Systems Management
1 4 (11.11%) SCCM
2 1 (2.78%) Unicenter
Vendors
1 17 (47.22%) Microsoft
2 6 (16.67%) HP
2 6 (16.67%) Citrix
3 3 (8.33%) Avaya
4 1 (2.78%) BMC
4 1 (2.78%) CA
4 1 (2.78%) Apple
4 1 (2.78%) Sophos
4 1 (2.78%) BT
4 1 (2.78%) Google
4 1 (2.78%) FrontRange
4 1 (2.78%) Barracuda Networks
4 1 (2.78%) SolarWinds
4 1 (2.78%) ServiceNow
4 1 (2.78%) Royalblue
4 1 (2.78%) Cisco
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