The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Swindon region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 42 34 39
Rank change year-on-year
-8 +5
Contract jobs requiring a Service Desk Analyst 3 5 2
As % of all contract IT jobs located in Swindon 0.70% 1.53% 0.53%
As % of the Job Titles category 0.75% 1.59% 0.57%
Number of daily rates quoted 3 0 0
Average daily rate
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£109 - -
UK excluding London average daily rate £125 £105 £110
% change year-on-year
+19.04% -4.54%
Number of hourly rates quoted 0 5 2
Average hourly rate - £12.50 £14.00
Average hourly rate % change year-on-year
- -10.71%
UK excluding London average hourly rate £12.56 £12.50 £13.75
% change year-on-year
+0.48% -9.09%
Service Desk Analyst
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Swindon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Swindon
Contract IT job ads with a match in the
Job Titles category
401 315 353
As % of all contract IT jobs located in Swindon 93.47% 96.63% 93.63%
Number of daily rates quoted 300 230 250
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £200 £290 £278
10% offered a daily rate of more than £523 £525 £550
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 26 23 18
Average hourly rate £20.00 £12.75 £15.38
Average hourly rate % change year-on-year
+56.86% -17.07%
90% offered a hourly rate of more than £12.42 £11.50 £12.42
10% offered a hourly rate of more than £37.50 £27.50 £32.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Service Desk Analyst
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Swindon region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Swindon

Service Desk Analyst
Daily Rate Trend in Swindon

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Swindon region.

Service Desk Analyst Daily Rate Trend in Swindon

Service Desk Analyst
Hourly Rate Trend in Swindon

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Swindon region.

Service Desk Analyst Hourly Rate Trend in Swindon

Service Desk Analyst
Top 26 Related IT Skills in Swindon

For the 6 months to 19 September 2014, IT contractor jobs across the Swindon region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 7 (70.00%) Windows
2 5 (50.00%) MOS
3 4 (40.00%) Windows 7
3 4 (40.00%) SLA
3 4 (40.00%) Microsoft
3 4 (40.00%) Active Directory
4 3 (30.00%) Windows Server 2003
4 3 (30.00%) .NET
4 3 (30.00%) SQL Server
4 3 (30.00%) MS Office
4 3 (30.00%) ITIL
4 3 (30.00%) ITIL V3
4 3 (30.00%) ITIL V2
4 3 (30.00%) SQL Server 2008
4 3 (30.00%) SQL Server 2005
4 3 (30.00%) Finance
5 2 (20.00%) Incident Management
5 2 (20.00%) Windows XP
6 1 (10.00%) MS Exchange
6 1 (10.00%) LAN
6 1 (10.00%) Cisco
6 1 (10.00%) Configuration Management
6 1 (10.00%) CMDB
6 1 (10.00%) Video Conferencing
6 1 (10.00%) IVR
6 1 (10.00%) Management Information System

Service Desk Analyst
Top Related IT Skills in Swindon by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Swindon region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) MS Exchange
Applications
1 3 (30.00%) MS Office
Communications & Networking
1 1 (10.00%) LAN
Database & Business Intelligence
1 3 (30.00%) SQL Server
1 3 (30.00%) SQL Server 2008
1 3 (30.00%) SQL Server 2005
General
1 3 (30.00%) Finance
Libraries, Frameworks & Software Standards
1 3 (30.00%) .NET
Miscellaneous
1 1 (10.00%) CMDB
1 1 (10.00%) Video Conferencing
1 1 (10.00%) IVR
1 1 (10.00%) Management Information System
Operating Systems
1 7 (70.00%) Windows
2 4 (40.00%) Windows 7
3 3 (30.00%) Windows Server 2003
4 2 (20.00%) Windows XP
Processes & Methodologies
1 3 (30.00%) ITIL
1 3 (30.00%) ITIL V3
1 3 (30.00%) ITIL V2
2 2 (20.00%) Incident Management
3 1 (10.00%) Configuration Management
Qualifications
1 5 (50.00%) MOS
Quality Assurance & Compliance
1 4 (40.00%) SLA
System Software
1 4 (40.00%) Active Directory
Vendors
1 4 (40.00%) Microsoft
2 1 (10.00%) Cisco