Telford 1st Line Support Contracts

The table below looks at the demand for the 1st Line Support role in IT contracts within the Telford region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 4 December 2008 with a comparison to the same period last year.

First Line Support
Location Aberdeen Aberdeenshire Abingdon Airdrie Barnsley Basildon Basingstoke Bath Beccles Bellshill Berkshire Birmingham Bishop's Stortford Bolton Bournemouth Bracknell Bradford Braintree Bristol Bromley Bromsgrove Buckinghamshire Bury Cambridge Cambridgeshire Canary Wharf Cannock Cardiff Chelmsford Cheshire Chester Chippenham City of London Clydebank Coatbridge Colchester Cornwall Coventry Crawley Derby Derbyshire Devon Docklands, London Dorchester Dorset Dudley Durham East Ayrshire East Grinstead East Midlands East of England East Yorkshire Eastleigh Edinburgh England Essex Exeter Fareham Folkestone Glasgow Hampshire Harrogate Hemel Hempstead Herefordshire Hertfordshire High Wycombe Horsham Hounslow Hull Kegworth Kent Kidlington Kilmarnock Lancashire Leatherhead Leeds Leicester Leicestershire Lincoln Lincolnshire Liverpool London M4 Corridor Macclesfield Maidenhead Manchester Merseyside Middlesbrough Midlands Milton Keynes Motherwell Newcastle Newport Norfolk North East North Lanarkshire North West North Yorkshire Northampton Northamptonshire Northumberland Northwich Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Poole Portsmouth Preston Reading Redhill Reigate Renfrewshire Rugby Sandwich Scotland Shropshire Sidcup Slough Somerset South East South Wales South West South Yorkshire Southampton Spalding St Helens Stafford Staffordshire Stoke-on-Trent Suffolk Surrey Swindon Tadworth Telford Thames Valley Thirsk Tyne and Wear UK Wakefield Wales Walton-on-Thames Warwickshire West Dunbartonshire West Midlands West Sussex West Yorkshire Weston-super-Mare Wiltshire Witham Wolverhampton Worcestershire Yorkshire	3 months to 4 Dec 2008	Same period last year
Rank	24	17
Rank change on same period last year	-7
Matching contract IT job ads	2	1
As % of all UK contract IT job ads sampled	0.003 %	0.001 %
As % of the category below	1.361 %	1.333 %
Daily rates quoted	0	0
Average minimum daily rate	-	-
Average daily rate	-	-
% change on same period last year	-
Average maximum daily rate	-	-
UK excluding London average daily rate	£130	£126
% change on same period last year	+3.21 %
Hourly rates quoted	0	0
Average minimum hourly rate	-	-
Average hourly rate	-	-
% change on same period last year	-
Average maximum hourly rate	-	-
UK excluding London average hourly rate	£11.61	£12.08
% change on same period last year	-3.95 %
Job Titles Telford
Matching contract IT job ads	147	75
As % of all UK contract IT job ads sampled	0.239 %	0.082 %
Daily rates quoted	70	28
Average minimum daily rate	£384	£337
Average daily rate	£407	£344
% change on same period last year	+18.48 %
Average maximum daily rate	£431	£351
UK excluding London average daily rate	£352	£352
% change on same period last year	+0.01 %
Hourly rates quoted	6	6
Average minimum hourly rate	£21.31	£19.81
Average hourly rate	£21.58	£21.25
% change on same period last year	+1.59 %
Average maximum hourly rate	£21.86	£22.68
UK excluding London average hourly rate	£23.15	£23.97
% change on same period last year	-3.43 %
1st Line Support Shropshire

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

1st Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing 1st Line Support across the Telford region as a proportion of the total demand within the Job Titles category.

1st Line Support
Top 13 Related IT Skills

For the 6 months to 4 December 2008, IT contractor jobs across the Telford region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 2 (66.67 %) Microsoft 1 2 (66.67 %) Active Directory 1 2 (66.67 %) Remedy 1 2 (66.67 %) MS Office 1 2 (66.67 %) MS Excel 1 2 (66.67 %) MS PowerPoint 2 1 (33.33 %) assyst 2 1 (33.33 %) Incident Management 2 1 (33.33 %) SLA 2 1 (33.33 %) ITIL 2 1 (33.33 %) Service Management 2 1 (33.33 %) Service Delivery 2 1 (33.33 %) Health

1st Line Support
Top Related IT Skills by Category

For the 6 months to 4 December 2008, IT contractor jobs across the Telford region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications 1 2 (66.67 %) MS Office 1 2 (66.67 %) MS Excel 1 2 (66.67 %) MS PowerPoint	Business Applications 1 1 (33.33 %) assyst
General 1 1 (33.33 %) Health	Processes & Methodologies 1 1 (33.33 %) ITIL 1 1 (33.33 %) Service Management 1 1 (33.33 %) Service Delivery 1 1 (33.33 %) Incident Management
Quality Assurance & Compliance 1 1 (33.33 %) SLA	System Software 1 2 (66.67 %) Active Directory
Vendors 1 2 (66.67 %) Microsoft 1 2 (66.67 %) Remedy