SLA Contracts in the Thames Valley

Service Level Agreement (SLA)
South East > Thames Valley

The following table provides summary statistics for contract job vacancies advertised in the Thames Valley with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 55 62 73
Rank change year-on-year +7 +11 +8
Contract jobs citing SLA 92 90 102
As % of all contract jobs advertised in the Thames Valley 3.40% 3.07% 2.94%
As % of the Quality Assurance & Compliance category 19.01% 20.83% 19.10%
Number of daily rates quoted 43 47 53
10th Percentile £148 £161 £127
25th Percentile £150 £230 £146
Median daily rate (50th Percentile) £250 £450 £240
Median % change year-on-year -44.44% +87.50% -48.11%
75th Percentile £300 £475 £500
90th Percentile £368 £525 £556
South East median daily rate £285 £235 £275
% change year-on-year +21.28% -14.55% -35.29%
Number of hourly rates quoted 6 5 6
10th Percentile £15.41 £17.15 £10.26
25th Percentile £18.00 £18.50 £11.16
Median hourly rate £24.00 £20.00 £12.31
Median % change year-on-year +20.00% +62.47% -48.71%
75th Percentile £30.00 - £13.58
90th Percentile - £20.30 £17.75
South East median hourly rate £18.00 £18.50 £16.50
% change year-on-year -2.70% +12.12% +17.86%

All Quality Assurance and Compliance Skills
Thames Valley

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the Thames Valley with a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 484 432 534
As % of all contract IT jobs advertised in the Thames Valley 17.91% 14.75% 15.39%
Number of daily rates quoted 247 260 339
10th Percentile £180 £252 £218
25th Percentile £316 £400 £366
Median daily rate (50th Percentile) £475 £475 £450
Median % change year-on-year - +5.56% +7.14%
75th Percentile £575 £552 £575
90th Percentile £600 £675 £625
South East median daily rate £475 £475 £475
% change year-on-year - - +5.56%
Number of hourly rates quoted 26 15 15
10th Percentile £18.25 £18.50 £11.39
25th Percentile £22.94 £19.75 £13.16
Median hourly rate £27.50 £23.00 £21.00
Median % change year-on-year +19.57% +9.52% -0.24%
75th Percentile £65.00 £38.00 £21.28
90th Percentile £68.84 £65.66 £25.30
South East median hourly rate £27.50 £31.00 £21.05
% change year-on-year -11.29% +47.27% -17.45%

SLA
Job Vacancy Trend in the Thames Valley

Job postings citing SLA as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for SLA in the Thames Valley

SLA
Contractor Daily Rate Trend in the Thames Valley

3-month moving average daily rate quoted in jobs citing SLA in the Thames Valley.

Daily rate trend for SLA in the Thames Valley

SLA
Daily Rate Histogram in the Thames Valley

Daily rate distribution for jobs citing SLA in the Thames Valley over the 6 months to 25 April 2024.

Daily rate histogram for SLA in the Thames Valley

SLA
Contractor Hourly Rate Trend in the Thames Valley

3-month moving average hourly rates quoted in jobs citing SLA in the Thames Valley.

Hourly rate trend for SLA in the Thames Valley

SLA
Hourly Rate Histogram in the Thames Valley

Hourly rate distribution of jobs citing SLA in the Thames Valley over the 6 months to 25 April 2024.

Hourly rate histogram for SLA in the Thames Valley

SLA
Contract Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Thames Valley region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +7 68 £285 -32.94% 17
Buckinghamshire +2 16 £225 -50.00% 10
Oxfordshire - 8 £172 - 14
SLA
South East

SLA
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.26%) SharePoint
2 2 (2.17%) Exchange Server 2007
2 2 (2.17%) Exchange Server 2013
2 2 (2.17%) Microsoft Exchange
2 2 (2.17%) OpenStack
3 1 (1.09%) JBoss
3 1 (1.09%) Red Hat Fuse
Applications
1 16 (17.39%) Microsoft Office
2 6 (6.52%) MS Visio
3 3 (3.26%) Adobe Creative Suite
4 1 (1.09%) Microsoft Excel
Cloud Services
1 15 (16.30%) Microsoft 365
2 3 (3.26%) Azure
2 3 (3.26%) Power Platform
3 2 (2.17%) Entra ID
4 1 (1.09%) Amazon ECS
4 1 (1.09%) Amazon EKS
4 1 (1.09%) AWS
4 1 (1.09%) Serverless
Communications & Networking
1 10 (10.87%) SAN
2 8 (8.70%) Remote Desktop
3 6 (6.52%) LAN
3 6 (6.52%) TCP/IP
3 6 (6.52%) VPN
3 6 (6.52%) WAN
4 5 (5.43%) Radio Access Network
5 2 (2.17%) 3G
5 2 (2.17%) 4G
5 2 (2.17%) 5G
5 2 (2.17%) Cisco IOS
5 2 (2.17%) GPRS
5 2 (2.17%) XCAP
6 1 (1.09%) DNS
6 1 (1.09%) FTP
6 1 (1.09%) VoLTE
6 1 (1.09%) VoWiFi
6 1 (1.09%) Wireless
Database & Business Intelligence
1 3 (3.26%) Power BI
2 2 (2.17%) GIS
2 2 (2.17%) Tableau
3 1 (1.09%) PostgreSQL
3 1 (1.09%) Relational Database
Development Applications
1 1 (1.09%) Git
1 1 (1.09%) Jenkins
1 1 (1.09%) JUnit
General
1 37 (40.22%) Social Skills
2 6 (6.52%) Analytical Skills
3 5 (5.43%) Finance
4 3 (3.26%) Marketing
4 3 (3.26%) Police
4 3 (3.26%) Telecoms
5 2 (2.17%) Banking
5 2 (2.17%) Inclusion and Diversity
5 2 (2.17%) Organisational Skills
5 2 (2.17%) Presentation Skills
5 2 (2.17%) Public Sector
6 1 (1.09%) Automotive
6 1 (1.09%) Influencing Skills
6 1 (1.09%) Legal
6 1 (1.09%) Retail
Job Titles
1 19 (20.65%) 1st Line Support
2 15 (16.30%) Operations Technician
3 12 (13.04%) IT Technician
4 9 (9.78%) Analyst
4 9 (9.78%) IT Support
5 8 (8.70%) Data Centre Engineer
5 8 (8.70%) Service Analyst
6 7 (7.61%) Service Desk Analyst
7 6 (6.52%) Support Engineer
7 6 (6.52%) Support Specialist
7 6 (6.52%) Technical Specialist
7 6 (6.52%) Technical Support
7 6 (6.52%) Technical Support Specialist
8 5 (5.43%) Break Fix Engineer
8 5 (5.43%) Data Centre Operations Engineer
9 4 (4.35%) 1st Line Support Technician
9 4 (4.35%) Support Technician
10 3 (3.26%) Creative Designer
10 3 (3.26%) Delivery Manager
10 3 (3.26%) Designer
Libraries, Frameworks & Software Standards
1 1 (1.09%) AngularJS
1 1 (1.09%) Apache Camel
1 1 (1.09%) Elastic Stack
1 1 (1.09%) Node.js
1 1 (1.09%) REST
1 1 (1.09%) RESTful
1 1 (1.09%) SOAP
1 1 (1.09%) Spring
1 1 (1.09%) Spring Boot
1 1 (1.09%) Web Services
Miscellaneous
1 11 (11.96%) Data Centre
1 11 (11.96%) Distributed Systems
2 7 (7.61%) Video Conferencing
3 3 (3.26%) Driving Licence
4 2 (2.17%) Blackberry
5 1 (1.09%) Data Protection Act
5 1 (1.09%) Management Information System
5 1 (1.09%) Self-Motivation
5 1 (1.09%) Smartphone
Operating Systems
1 22 (23.91%) Windows
2 14 (15.22%) Windows 10
3 10 (10.87%) Unix
4 5 (5.43%) Windows 7
5 3 (3.26%) Mac OS
6 2 (2.17%) Mac OS X
7 1 (1.09%) Windows Server
7 1 (1.09%) Windows Server 2016
7 1 (1.09%) Windows Server 2019
Processes & Methodologies
1 41 (44.57%) Service Delivery
2 28 (30.43%) Problem-Solving
3 19 (20.65%) Customer Service
4 14 (15.22%) Incident Management
4 14 (15.22%) ITIL
5 7 (7.61%) Break/Fix
5 7 (7.61%) Continuous Improvement
5 7 (7.61%) Customer Experience
6 6 (6.52%) Data Centre Operations
6 6 (6.52%) Knowledge Management
7 5 (5.43%) User Experience
8 4 (4.35%) Migration
8 4 (4.35%) Project Delivery
9 3 (3.26%) Business Strategy
9 3 (3.26%) Customer Requirements
9 3 (3.26%) Information Security
9 3 (3.26%) Problem Management
9 3 (3.26%) Storytelling
9 3 (3.26%) Strategic Thinking
9 3 (3.26%) Technical Leadership
Programming Languages
1 1 (1.09%) Java
1 1 (1.09%) JavaScript
1 1 (1.09%) VB
Qualifications
1 24 (26.09%) Security Cleared
2 9 (9.78%) Degree
3 7 (7.61%) DV Cleared
4 6 (6.52%) SC Cleared
5 2 (2.17%) Server+ Certification
6 1 (1.09%) A+ Certification
Quality Assurance & Compliance
1 3 (3.26%) Accessibility
2 2 (2.17%) QA
System Software
1 10 (10.87%) Active Directory
2 2 (2.17%) BitLocker
2 2 (2.17%) Virtual Machines
3 1 (1.09%) Docker
Systems Management
1 12 (13.04%) SCCM
2 5 (5.43%) AirWatch
3 4 (4.35%) Microsoft Intune
4 2 (2.17%) Kubernetes
5 1 (1.09%) Ansible
Vendors
1 49 (53.26%) Microsoft
2 20 (21.74%) HP
3 16 (17.39%) ServiceNow
4 7 (7.61%) Dell
5 6 (6.52%) Cisco
6 5 (5.43%) Apple
7 4 (4.35%) Remedy
8 3 (3.26%) Adobe
8 3 (3.26%) F5
8 3 (3.26%) Planview
9 2 (2.17%) McAfee
9 2 (2.17%) MobileIron
9 2 (2.17%) Workday
10 1 (1.09%) BT
10 1 (1.09%) Computacenter
10 1 (1.09%) Ericsson
10 1 (1.09%) Mavenir
10 1 (1.09%) NEC
10 1 (1.09%) Nokia
10 1 (1.09%) Palo Alto