The statistics below represent IT contracts advertised across the Tyne and Wear region that had Technical Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 May 2016
Same period 2015 Same period 2014
Technical Support
Rank 88 60 52
Rank change year-on-year
-28 -8
Contract jobs requiring a Technical Support 6 1 3
As % of all contract IT jobs located in Tyne and Wear 0.61% 0.17% 0.57%
As % of the Job Titles category 0.68% 0.18% 0.60%
Number of daily rates quoted 4 1 3
Median daily rate £268 £240 £188
Median daily rate % change year-on-year
+11.45% +28.00%
90% offered a daily rate of more than £138 £240 £182
10% offered a daily rate of more than £348 £240 £250
UK excluding London median daily rate £251 £245 £248
% change year-on-year
+2.55% -1.01%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £16.25 £14.25 £17.50
% change year-on-year
+14.03% -18.57%
Technical Support
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Tyne and Wear
Contract IT job ads with a match in the
Job Titles category
884 561 498
As % of all contract IT jobs located in Tyne and Wear 90.39% 95.08% 94.50%
Number of daily rates quoted 572 349 341
Median daily rate £325 £335 £280
Median daily rate % change year-on-year
-2.98% +19.43%
90% offered a daily rate of more than £230 £200 £195
10% offered a daily rate of more than £500 £518 £440
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 33 54 7
Median hourly rate £24.50 £12.68 £12.50
Median hourly rate % change year-on-year
+93.25% +1.42%
90% offered a hourly rate of more than £13.22 £10.85 £10.00
10% offered a hourly rate of more than £35.00 £18.00 £20.00
UK excluding London median hourly rate £18.00 £16.70 £17.00
% change year-on-year
+7.78% -1.76%

Technical Support
Jobs Demand Trend in Tyne and Wear

The demand trend of IT contracts across the Tyne and Wear region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Tyne and Wear

Technical Support
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Tyne and Wear region.

Technical Support Daily Rate Trend in Tyne and Wear

Technical Support
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the Tyne and Wear region over the 3 months to 5 May 2016.

Technical Support Daily Rate Histogram in Tyne and Wear

Technical Support
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Tyne and Wear region.

Technical Support Hourly Rate Trend in Tyne and Wear

Technical Support
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the Tyne and Wear region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -27 6 £268 +11.45%
Technical Support
North East

Technical Support Skill Set
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 5 May 2016, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region featuring Technical Support in the job title.

1 6 (85.71%) Windows
2 5 (71.43%) Microsoft
3 3 (42.86%) Incident Management
3 3 (42.86%) Security Cleared
3 3 (42.86%) Windows Server
4 2 (28.57%) SCCM
4 2 (28.57%) SC Cleared
4 2 (28.57%) Analytical Skills
4 2 (28.57%) VMware Infrastructure
4 2 (28.57%) Microsoft App-V
4 2 (28.57%) Computer Science
4 2 (28.57%) VMware
4 2 (28.57%) SQL
4 2 (28.57%) Oracle
4 2 (28.57%) Unix
4 2 (28.57%) Linux
4 2 (28.57%) Windows XP
4 2 (28.57%) Intranet
4 2 (28.57%) Service Management
5 1 (14.29%) Quality Management
5 1 (14.29%) Service Delivery
5 1 (14.29%) Change Management
5 1 (14.29%) Wi-Fi
5 1 (14.29%) Oracle EBS
5 1 (14.29%) SUSE
5 1 (14.29%) Debian
5 1 (14.29%) PostgreSQL
5 1 (14.29%) Systems Management Server (SMS)
5 1 (14.29%) Middleware
5 1 (14.29%) 3G

Technical Support Skill Set
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (14.29%) Oracle EBS
Communications & Networking
1 2 (28.57%) Intranet
2 1 (14.29%) 3G
2 1 (14.29%) DHCP
2 1 (14.29%) DNS
2 1 (14.29%) Ethernet
2 1 (14.29%) Fibre Channel
2 1 (14.29%) TCP/IP
2 1 (14.29%) Wi-Fi
Database & Business Intelligence
1 1 (14.29%) Data Warehouse
1 1 (14.29%) PostgreSQL
General
1 1 (14.29%) Marketing
Libraries, Frameworks & Software Standards
1 1 (14.29%) Middleware
Miscellaneous
1 2 (28.57%) Analytical Skills
1 2 (28.57%) Computer Science
2 1 (14.29%) Clustering
2 1 (14.29%) Fat Client
2 1 (14.29%) Thin Client
Operating Systems
1 6 (85.71%) Windows
2 3 (42.86%) Windows Server
3 2 (28.57%) Linux
3 2 (28.57%) Unix
3 2 (28.57%) Windows XP
4 1 (14.29%) AIX
4 1 (14.29%) Debian
4 1 (14.29%) Solaris
4 1 (14.29%) SUSE
4 1 (14.29%) Windows 10
4 1 (14.29%) Windows 7
4 1 (14.29%) Windows 8
4 1 (14.29%) Windows Server 2003
4 1 (14.29%) Windows Server 2008
Processes & Methodologies
1 3 (42.86%) Incident Management
2 2 (28.57%) Service Management
3 1 (14.29%) Change Management
3 1 (14.29%) ITIL
3 1 (14.29%) Problem Management
3 1 (14.29%) QMS
3 1 (14.29%) Quality Management
3 1 (14.29%) Release Management
3 1 (14.29%) Root Cause Analysis
3 1 (14.29%) Service Delivery
3 1 (14.29%) Software Delivery
Programming Languages
1 2 (28.57%) SQL
2 1 (14.29%) Bash Shell
2 1 (14.29%) Perl
2 1 (14.29%) Python
Qualifications
1 3 (42.86%) Security Cleared
2 2 (28.57%) SC Cleared
3 1 (14.29%) CCNA
3 1 (14.29%) Cisco Certification
3 1 (14.29%) Degree
3 1 (14.29%) DV Cleared
3 1 (14.29%) MCSE
3 1 (14.29%) Microsoft Certification
3 1 (14.29%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (14.29%) ISO 9001
1 1 (14.29%) QA
1 1 (14.29%) SLA
System Software
1 2 (28.57%) Microsoft App-V
1 2 (28.57%) VMware Infrastructure
2 1 (14.29%) Active Directory
2 1 (14.29%) Oracle RAC
2 1 (14.29%) VMware ESX
2 1 (14.29%) XenApp
Systems Management
1 2 (28.57%) SCCM
2 1 (14.29%) Systems Management Server (SMS)
Vendors
1 5 (71.43%) Microsoft
2 2 (28.57%) Oracle
2 2 (28.57%) VMware
3 1 (14.29%) AppSense
3 1 (14.29%) Citrix
3 1 (14.29%) Red Hat
3 1 (14.29%) ThinPrint
3 1 (14.29%) Wall Street Systems