The first table below looks at the demand for the Technical Support role in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Tyne and Wear region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 41 24 34
Rank change year-on-year
-17 +10
Contract jobs requiring a Technical Support 5 3 7
As % of all contract IT jobs located in Tyne and Wear 1.26% 1.48% 1.94%
As % of the Job Titles category 1.38% 1.61% 2.08%
Number of daily rates quoted 3 1 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£265 £143 -
Average daily rate % change year-on-year
+85.96% -
UK excluding London average daily rate £225 £275 £225
% change year-on-year
-18.18% +22.22%
Number of hourly rates quoted 2 2 2
Average hourly rate £13.25 £13.06 £15.38
Average hourly rate % change year-on-year
+1.43% -15.04%
90% offered a hourly rate of more than £13.05 £11.11 £13.68
10% offered a hourly rate of more than £13.45 £15.01 £17.08
UK excluding London average hourly rate £22.00 £15.50 £13.50
% change year-on-year
+41.93% +14.81%
Job Titles Category
Tyne and Wear
Contract IT job ads with a match in the
Job Titles category
363 186 337
As % of all contract IT jobs located in Tyne and Wear 91.21% 91.63% 93.35%
Number of daily rates quoted 234 80 170
Average daily rate £360 £350 £325
Average daily rate % change year-on-year
+2.85% +7.69%
90% offered a daily rate of more than £225 £250 £178
10% offered a daily rate of more than £500 £490 £505
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 27 13 26
Average hourly rate £12.75 £12.00 £16.64
Average hourly rate % change year-on-year
+6.25% -27.88%
90% offered a hourly rate of more than £8.50 £8.40 £11.34
10% offered a hourly rate of more than £33.50 £17.00 £35.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Technical Support
North East

Technical Support
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Tyne and Wear

Technical Support
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Tyne and Wear region.

Technical Support Daily Rate Trend in Tyne and Wear

Technical Support
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the Tyne and Wear region over the 3 months to 31 July 2014.

Technical Support Daily Rate Histogram in Tyne and Wear

Technical Support
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Tyne and Wear region.

Technical Support Hourly Rate Trend in Tyne and Wear

Technical Support
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the Tyne and Wear region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -15 3 £265 - 4
Sunderland - - - - 1
Technical Support
North East

Technical Support
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 31 July 2014, IT contractor jobs across the Tyne and Wear region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 4 (50.00%) Configuration Management
1 4 (50.00%) MS Excel
1 4 (50.00%) Oracle
1 4 (50.00%) MS Office
1 4 (50.00%) SQL
2 3 (37.50%) Web Services
2 3 (37.50%) Shell Script
2 3 (37.50%) Linux
2 3 (37.50%) Finance
2 3 (37.50%) WebSphere
3 2 (25.00%) Windows 7
3 2 (25.00%) SC Cleared
3 2 (25.00%) Security Cleared
3 2 (25.00%) VMware Infrastructure
3 2 (25.00%) Windows Server 2008
3 2 (25.00%) VMware
3 2 (25.00%) Windows 2000
3 2 (25.00%) Microsoft
3 2 (25.00%) Active Directory
3 2 (25.00%) Windows Server 2003
3 2 (25.00%) VBA
3 2 (25.00%) Windows
3 2 (25.00%) Windows XP
3 2 (25.00%) LAN
3 2 (25.00%) WAN
3 2 (25.00%) DHCP
3 2 (25.00%) TCP/IP
3 2 (25.00%) DNS
4 1 (12.50%) Oracle Discoverer
4 1 (12.50%) SLA

Technical Support
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 31 July 2014, IT contractor jobs across the Tyne and Wear region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) WebSphere
2 1 (12.50%) Oracle Workflow
Applications
1 4 (50.00%) MS Office
1 4 (50.00%) MS Excel
Business Applications
1 1 (12.50%) Oracle EBS
1 1 (12.50%) Oracle CRM
1 1 (12.50%) Oracle Applications
1 1 (12.50%) Oracle General Ledger
1 1 (12.50%) Oracle EBS R12
1 1 (12.50%) Oracle iProcurement
1 1 (12.50%) Oracle Payables
1 1 (12.50%) Oracle Procure-to-Pay
1 1 (12.50%) Oracle Receivables
1 1 (12.50%) Oracle Cash Management
Communications & Networking
1 2 (25.00%) LAN
1 2 (25.00%) WAN
1 2 (25.00%) DHCP
1 2 (25.00%) TCP/IP
1 2 (25.00%) DNS
Database & Business Intelligence
1 1 (12.50%) Oracle Reports
1 1 (12.50%) Oracle Discoverer
Development Applications
1 1 (12.50%) Oracle Forms
General
1 3 (37.50%) Finance
2 1 (12.50%) General Ledger
Libraries, Frameworks & Software Standards
1 3 (37.50%) Web Services
Operating Systems
1 3 (37.50%) Linux
2 2 (25.00%) Windows 2000
2 2 (25.00%) Windows XP
2 2 (25.00%) Windows Server 2003
2 2 (25.00%) Windows Server 2008
2 2 (25.00%) Windows 7
2 2 (25.00%) Windows
3 1 (12.50%) UNIX
Processes & Methodologies
1 4 (50.00%) Configuration Management
2 1 (12.50%) Regression Testing
2 1 (12.50%) Disaster Recovery
2 1 (12.50%) Workflow
2 1 (12.50%) Migration
2 1 (12.50%) Asset Management
2 1 (12.50%) Data Management
2 1 (12.50%) Content Management
2 1 (12.50%) Problem Management
2 1 (12.50%) Cash Management
2 1 (12.50%) Continuous Improvement
2 1 (12.50%) Procure-to-pay
2 1 (12.50%) ITIL
2 1 (12.50%) CRM
Programming Languages
1 4 (50.00%) SQL
2 3 (37.50%) Shell Script
3 2 (25.00%) VBA
4 1 (12.50%) PL/SQL
Qualifications
1 2 (25.00%) SC Cleared
1 2 (25.00%) Security Cleared
2 1 (12.50%) ITIL Certification
Quality Assurance & Compliance
1 1 (12.50%) SLA
1 1 (12.50%) QA
System Software
1 2 (25.00%) Active Directory
1 2 (25.00%) VMware Infrastructure
Vendors
1 4 (50.00%) Oracle
2 2 (25.00%) Microsoft
2 2 (25.00%) VMware
3 1 (12.50%) HP