The first table below looks at the demand for the Call Centre Specialist role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Call Centre Specialist in their job title over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Call Centre Specialist
Rank - 550 -
Contract jobs requiring a Call Centre Specialist 0 1 0
As % of all contract IT jobs located in the UK - 0.002% -
As % of the Job Titles category - 0.002% -
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate - - -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51854 44815 56131
As % of all contract IT jobs located in the UK 92.21% 92.45% 92.73%
Number of daily rates quoted 31590 25634 30843
Average daily rate £390 £400 £400
Average daily rate % change year-on-year
-2.50% -
90% offered a daily rate of more than £230 £238 £238
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2065 2206 2587
Average hourly rate £17.50 £18.00 £19.00
Average hourly rate % change year-on-year
-2.77% -5.26%
90% offered a hourly rate of more than £11.00 £11.00 £11.21
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £17.50 £19.00
% change year-on-year
- -7.89%

Call Centre Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Call Centre Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Call Centre Specialist Jobs Demand Trend in the UK

Call Centre Specialist
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Call Centre Specialist within the UK.

Call Centre Specialist Daily Rate Trend in the UK