The table below looks at the statistics for Cisco ICM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 566 574 540
Rank change year-on-year
+8 -34
Contract jobs citing Cisco ICM 39 7 8
As % of all contract IT jobs located in the UK 0.072% 0.013% 0.017%
As % of the Communications & Networking category 0.49% 0.10% 0.12%
Number of daily rates quoted 20 3 2
Average daily rate
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£425 £288 £264
Average daily rate % change year-on-year
+47.82% +9.00%
90% offered a daily rate of more than £349 £288 £165
10% offered a daily rate of more than £555 £378 £363
UK excluding London average daily rate £443 £288 £140
% change year-on-year
+53.91% +105.35%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised across the UK.

Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
7992 6938 6777
As % of all contract IT jobs located in the UK 14.70% 13.17% 14.62%
Number of daily rates quoted 4456 3791 3339
Average daily rate £350 £363 £350
Average daily rate % change year-on-year
-3.44% +3.57%
90% offered a daily rate of more than £200 £200 £200
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £340 £338 £315
% change year-on-year
+0.74% +7.14%
Number of hourly rates quoted 450 380 537
Average hourly rate £26.00 £19.00 £22.00
Average hourly rate % change year-on-year
+36.84% -13.63%
90% offered a hourly rate of more than £13.00 £12.00 £13.00
10% offered a hourly rate of more than £44.90 £40.50 £42.50
UK excluding London average hourly rate £26.00 £18.00 £22.25
% change year-on-year
+44.44% -19.10%

Cisco ICM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Cisco ICM within the UK as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the UK

Cisco ICM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM within the UK.

Cisco ICM Daily Rate Trend in the UK

Cisco ICM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco ICM within the UK over the 3 months to 26 May 2015.

Cisco ICM Daily Rate Histogram in the UK

Cisco ICM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM within the UK.

Cisco ICM Hourly Rate Trend in the UK

Cisco ICM
Top 21 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco ICM within the UK over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +30 37 £425 +47.82% 3
South East - 16 £425 - 2
Berkshire - 16 £425 - 2
London +17 11 £370 -
West Midlands - 8 £550 - 1
Birmingham - 7 £550 - 1
City of London +7 5 £338 -
Reading - 3 £450 -
Bracknell - 2 - -
County Antrim - 2 - -
Belfast - 2 - -
Northern Ireland - 2 - -
East Midlands -14 1 £425 +6.25%
North West - 1 - -
Northampton - 1 £425 -
Cheshire - 1 - -
Northamptonshire - 1 £425 -
Shropshire - 1 - -
Slough - 1 £443 -
Telford - 1 - -
Warrington - 1 - -

Cisco ICM
Top 30 Related IT Skills

For the 6 months to 26 May 2015, IT contractor jobs within the UK citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 104 (100.00%) Cisco
2 65 (62.50%) Cisco UCCE
3 59 (56.73%) Cisco CUCM
4 32 (30.77%) Cisco IPCC
4 32 (30.77%) Cisco ICM Scripting
5 26 (25.00%) VMware
6 24 (23.08%) Microsoft
7 22 (21.15%) Telecoms
8 20 (19.23%) Cisco UCCX
9 19 (18.27%) Windows
9 19 (18.27%) Cisco Certification
10 18 (17.31%) Change Management
10 18 (17.31%) IVR
11 17 (16.35%) IP Telephony
11 17 (16.35%) MS Excel
11 17 (16.35%) SQL
12 16 (15.38%) VoIP
12 16 (15.38%) Contact Management
13 15 (14.42%) VMware Infrastructure
14 14 (13.46%) Verint
14 14 (13.46%) VXML
15 12 (11.54%) C
15 12 (11.54%) Speech Recognition
16 11 (10.58%) Linux
16 11 (10.58%) LAN
16 11 (10.58%) Avaya
17 10 (9.62%) CA
17 10 (9.62%) CA Spectrum
17 10 (9.62%) Social Media
18 9 (8.65%) Unified Communications

Cisco ICM
Top Related IT Skills by Category

For the 6 months to 26 May 2015, IT contractor jobs within the UK citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 2 (1.92%) Lync
2 1 (0.96%) SharePoint
2 1 (0.96%) MS Exchange
Applications
1 17 (16.35%) MS Excel
2 7 (6.73%) MS PowerPoint
3 5 (4.81%) MS Project
4 3 (2.88%) MS Office
Business Applications
1 4 (3.85%) SAP CRM
Cloud Services
1 1 (0.96%) Cloud Computing
1 1 (0.96%) Google Apps
Communications & Networking
1 17 (16.35%) IP Telephony
2 16 (15.38%) VoIP
3 11 (10.58%) LAN
4 9 (8.65%) Unified Communications
5 8 (7.69%) NetScaler
5 8 (7.69%) Firewall
5 8 (7.69%) WAN
6 7 (6.73%) RIP
6 7 (6.73%) TCP/IP
6 7 (6.73%) OSPF
6 7 (6.73%) EIGRP
6 7 (6.73%) IGRP
6 7 (6.73%) VLAN
7 6 (5.77%) Wireless
8 5 (4.81%) H.323
8 5 (4.81%) Cisco IPT
8 5 (4.81%) CTI
9 4 (3.85%) MGCP
9 4 (3.85%) PSTN
9 4 (3.85%) Telepresence
Database & Business Intelligence
1 1 (0.96%) SQL Server
General
1 22 (21.15%) Telecoms
2 3 (2.88%) Multimedia
2 3 (2.88%) Electronics
3 2 (1.92%) Billing
3 2 (1.92%) Finance
3 2 (1.92%) Retail
Job Titles
1 41 (39.42%) Cisco Engineer
2 36 (34.62%) Voice Engineer
3 27 (25.96%) Cisco Voice Engineer
4 10 (9.62%) Network Engineer
5 8 (7.69%) Consultant
6 7 (6.73%) Analyst
6 7 (6.73%) Cisco Specialist
7 6 (5.77%) Cisco Network Engineer
8 5 (4.81%) Project Manager
8 5 (4.81%) Delivery Manager
9 4 (3.85%) Architect
9 4 (3.85%) Cisco Architect
9 4 (3.85%) Voice Specialist
10 3 (2.88%) Voice Consultant
10 3 (2.88%) Cisco Solutions Architect
10 3 (2.88%) Cisco Support
10 3 (2.88%) Solutions Architect
10 3 (2.88%) Cisco Consultant
10 3 (2.88%) Integration Analyst
11 2 (1.92%) Telephony Analyst
Libraries, Frameworks & Software Standards
1 14 (13.46%) VXML
2 2 (1.92%) XMPP
Miscellaneous
1 18 (17.31%) IVR
2 10 (9.62%) Social Media
3 5 (4.81%) Data Centre
4 3 (2.88%) Computer Science
5 2 (1.92%) IPTV
5 2 (1.92%) Analytical Skills
6 1 (0.96%) Biometrics
Operating Systems
1 19 (18.27%) Windows
2 11 (10.58%) Linux
3 7 (6.73%) Windows 2000
3 7 (6.73%) Windows XP
3 7 (6.73%) Windows Server 2003
4 4 (3.85%) UNIX
Processes & Methodologies
1 32 (30.77%) Cisco ICM Scripting
2 18 (17.31%) Change Management
3 16 (15.38%) Contact Management
4 12 (11.54%) Speech Recognition
5 8 (7.69%) CRM
6 7 (6.73%) Project Management
6 7 (6.73%) Service Management
6 7 (6.73%) Line Management
7 6 (5.77%) Software Testing
7 6 (5.77%) Migration
8 5 (4.81%) Release Management
8 5 (4.81%) Test Planning
9 4 (3.85%) Penetration Testing
9 4 (3.85%) Project Planning
9 4 (3.85%) Problem Management
9 4 (3.85%) Stakeholder Management
9 4 (3.85%) Quality Management
10 3 (2.88%) Service Delivery
10 3 (2.88%) Benchmarking
10 3 (2.88%) CAD
Programming Languages
1 17 (16.35%) SQL
2 12 (11.54%) C
3 1 (0.96%) Java
3 1 (0.96%) VBScript
Qualifications
1 19 (18.27%) Cisco Certification
2 7 (6.73%) Degree
3 4 (3.85%) CCIE
4 3 (2.88%) CCNP
4 3 (2.88%) CCIP
4 3 (2.88%) SC Cleared
4 3 (2.88%) Security Cleared
5 2 (1.92%) PRINCE2 Practitioner
6 1 (0.96%) CCNA
6 1 (0.96%) CCDP
Quality Assurance & Compliance
1 5 (4.81%) PCI DSS
2 1 (0.96%) SLA
System Software
1 15 (14.42%) VMware Infrastructure
2 6 (5.77%) Active Directory
3 4 (3.85%) VMware ESXi
4 1 (0.96%) vSphere
Systems Management
1 65 (62.50%) Cisco UCCE
2 59 (56.73%) Cisco CUCM
3 32 (30.77%) Cisco IPCC
4 20 (19.23%) Cisco UCCX
5 10 (9.62%) CA Spectrum
6 1 (0.96%) HP Quality Center
Vendors
1 104 (100.00%) Cisco
2 26 (25.00%) VMware
3 24 (23.08%) Microsoft
4 14 (13.46%) Verint
5 11 (10.58%) Avaya
6 10 (9.62%) CA
7 8 (7.69%) Citrix
8 5 (4.81%) Remedy
9 4 (3.85%) Oracle
9 4 (3.85%) SAP
10 2 (1.92%) Juniper
10 2 (1.92%) Genesys
11 1 (0.96%) Salesforce.com
11 1 (0.96%) Nortel
11 1 (0.96%) Mitel
11 1 (0.96%) Google
Berkshire
Austin Fraser Limited
Rate: NEG
Posted: 12 days ago