The table below looks at the statistics for Cisco ICM skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 25 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Cisco Unified Intelligent Contact Management Enterprise
Rank 639 638 621
Rank change year-on-year
-1 -17
Contract jobs citing Cisco ICM 11 17 14
As % of all contract IT jobs located in the UK 0.020% 0.029% 0.025%
As % of the Communications & Networking category 0.13% 0.21% 0.17%
Number of daily rates quoted 4 9 7
Median daily rate £513 £450 £375
Median daily rate % change year-on-year
+13.88% +20.00%
90% offered a daily rate of more than £432 £298 £280
10% offered a daily rate of more than £525 £590 £480
UK excluding London median daily rate £403 £438 £333
% change year-on-year
-8.00% +31.57%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised across the UK.

Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
8517 8125 8263
As % of all contract IT jobs located in the UK 15.70% 13.90% 14.66%
Number of daily rates quoted 5198 4651 4438
Median daily rate £400 £375 £360
Median daily rate % change year-on-year
+6.66% +4.16%
90% offered a daily rate of more than £240 £235 £215
10% offered a daily rate of more than £550 £500 £500
UK excluding London median daily rate £365 £350 £338
% change year-on-year
+4.28% +3.70%
Number of hourly rates quoted 426 510 463
Median hourly rate £32.25 £21.53 £20.50
Median hourly rate % change year-on-year
+49.82% +5.00%
90% offered a hourly rate of more than £13.00 £12.35 £12.00
10% offered a hourly rate of more than £49.19 £47.83 £45.00
UK excluding London median hourly rate £35.50 £21.53 £22.00
% change year-on-year
+64.92% -2.15%

Cisco ICM
Jobs Demand Trend

The demand trend of contract jobs citing Cisco ICM as a proportion of all IT contracts with a match in the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the UK

Cisco ICM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM within the UK.

Cisco ICM Daily Rate Trend in the UK

Cisco ICM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM within the UK.

Cisco ICM Hourly Rate Trend in the UK

Cisco ICM
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Cisco ICM within the UK over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -12 11 £513 +13.88% 1
London -9 8 £525 -25.00% 1
Yorkshire - 2 £403 -
Twickenham - 2 £525 -
Berkshire +8 1 - -
South East +6 1 - -
South West - 1 - -
Hull - 1 £403 -
Wiltshire - 1 - -
Newcastle upon Tyne - 1 - -
North East - 1 - -
Bracknell - 1 - -
Leeds - 1 - -
Swindon - 1 - -
West Yorkshire - 1 - -
East Yorkshire - 1 £403 -
Tyne and Wear - 1 - -

Cisco ICM
Top 30 Related IT Skills

For the 6 months to 25 August 2016, IT contractor jobs citing Cisco ICM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Cisco ICM.

1 18 (100.00%) Cisco
2 17 (94.44%) Cisco UCCE
3 10 (55.56%) Cisco CUCM
3 10 (55.56%) IVR
4 9 (50.00%) Cisco ICM Scripting
5 8 (44.44%) VXML
6 7 (38.89%) H.323
7 6 (33.33%) CAD
7 6 (33.33%) MGCP
8 4 (22.22%) Cisco Certification
8 4 (22.22%) CCNP
8 4 (22.22%) VoIP
9 3 (16.67%) CCVP
9 3 (16.67%) Telecoms
10 2 (11.11%) IP Telephony
10 2 (11.11%) Cisco UCCX
10 2 (11.11%) Cisco IPCC
10 2 (11.11%) MS Visio
10 2 (11.11%) Microsoft
11 1 (5.56%) CCIE
11 1 (5.56%) CCNA
11 1 (5.56%) Active Directory
11 1 (5.56%) CTI
11 1 (5.56%) Windows Server 2003
11 1 (5.56%) LAN
11 1 (5.56%) WAN
11 1 (5.56%) SQL
11 1 (5.56%) SQL Server
11 1 (5.56%) Windows
11 1 (5.56%) Windows 2000

Cisco ICM
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (11.11%) MS Visio
Communications & Networking
1 7 (38.89%) H.323
2 6 (33.33%) MGCP
3 4 (22.22%) VoIP
4 2 (11.11%) IP Telephony
5 1 (5.56%) Cisco IPT
5 1 (5.56%) CTI
5 1 (5.56%) LAN
5 1 (5.56%) Unified Communications
5 1 (5.56%) WAN
Database & Business Intelligence
1 1 (5.56%) SQL Server
General
1 3 (16.67%) Telecoms
Job Titles
1 5 (27.78%) Architect
1 5 (27.78%) Cisco Architect
1 5 (27.78%) Consultant
2 3 (16.67%) Cisco Engineer
3 1 (5.56%) Cisco Consultant
3 1 (5.56%) Cisco Specialist
3 1 (5.56%) Cisco Voice Engineer
3 1 (5.56%) Test Engineer
3 1 (5.56%) Voice Engineer
Libraries, Frameworks & Software Standards
1 8 (44.44%) VXML
Miscellaneous
1 10 (55.56%) IVR
2 1 (5.56%) Analytical Skills
2 1 (5.56%) AVVID
Operating Systems
1 1 (5.56%) Windows
1 1 (5.56%) Windows 2000
1 1 (5.56%) Windows Server
1 1 (5.56%) Windows Server 2003
Processes & Methodologies
1 9 (50.00%) Cisco ICM Scripting
2 6 (33.33%) CAD
3 1 (5.56%) Migration
3 1 (5.56%) Presales
3 1 (5.56%) Stakeholder Management
Programming Languages
1 1 (5.56%) SQL
Qualifications
1 4 (22.22%) CCNP
1 4 (22.22%) Cisco Certification
2 3 (16.67%) CCVP
3 1 (5.56%) CCIE
3 1 (5.56%) CCNA
3 1 (5.56%) CCNP Voice
System Software
1 1 (5.56%) Active Directory
Systems Management
1 17 (94.44%) Cisco UCCE
2 10 (55.56%) Cisco CUCM
3 2 (11.11%) Cisco IPCC
3 2 (11.11%) Cisco UCCX
Vendors
1 18 (100.00%) Cisco
2 2 (11.11%) Microsoft