The table below looks at the statistics for Cisco ICM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 546 579 536
Rank change year-on-year
+33 -43
Contract jobs citing Cisco ICM 63 9 11
As % of all contract IT jobs located in the UK 0.11% 0.017% 0.023%
As % of the Communications & Networking category 0.76% 0.13% 0.15%
Number of daily rates quoted 31 3 2
Average daily rate
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£400 £288 £264
Average daily rate % change year-on-year
+39.13% +9.00%
90% offered a daily rate of more than £330 £288 £165
10% offered a daily rate of more than £525 £378 £363
UK excluding London average daily rate £425 £288 £140
% change year-on-year
+47.82% +105.35%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised across the UK.

Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
8296 7193 7309
As % of all contract IT jobs located in the UK 14.88% 13.22% 15.35%
Number of daily rates quoted 4513 3824 3630
Average daily rate £350 £353 £350
Average daily rate % change year-on-year
-0.70% +0.71%
90% offered a daily rate of more than £201 £200 £200
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £345 £331 £320
% change year-on-year
+4.15% +3.51%
Number of hourly rates quoted 459 391 579
Average hourly rate £28.00 £20.00 £22.50
Average hourly rate % change year-on-year
+40.00% -11.11%
90% offered a hourly rate of more than £12.50 £12.20 £13.00
10% offered a hourly rate of more than £47.50 £41.50 £44.50
UK excluding London average hourly rate £30.00 £20.00 £22.25
% change year-on-year
+50.00% -10.11%

Cisco ICM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Cisco ICM within the UK as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the UK

Cisco ICM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM within the UK.

Cisco ICM Daily Rate Trend in the UK

Cisco ICM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco ICM within the UK over the 3 months to 4 May 2015.

Cisco ICM Daily Rate Histogram in the UK

Cisco ICM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM within the UK.

Cisco ICM Hourly Rate Trend in the UK

Cisco ICM
Top 22 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco ICM within the UK over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +39 61 £400 +39.13% 9
South East - 22 £425 - 7
Berkshire - 22 £425 - 7
West Midlands - 20 £413 - 1
London +22 17 £361 - 1
Birmingham - 9 £525 - 1
City of London +22 6 £338 - 1
Coventry - 6 £345 -
Reading - 4 £400 -
County Antrim - 2 - -
Belfast - 2 - -
Shropshire - 2 - -
Telford - 2 - -
Northern Ireland - 2 - -
East Midlands -8 1 £425 +6.25%
North West - 1 - -
Warrington - 1 - -
Cheshire - 1 - -
Northamptonshire - 1 £425 -
Bracknell - 1 - - 1
Slough - 1 £443 - 1
Northampton - 1 £425 -

Cisco ICM
Top 30 Related IT Skills

For the 6 months to 4 May 2015, IT contractor jobs within the UK citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 108 (100.00%) Cisco
2 71 (65.74%) Cisco UCCE
3 66 (61.11%) Cisco CUCM
4 32 (29.63%) Cisco IPCC
4 32 (29.63%) Cisco ICM Scripting
5 26 (24.07%) VMware
6 25 (23.15%) Cisco UCCX
7 24 (22.22%) Microsoft
7 24 (22.22%) Cisco Certification
8 23 (21.30%) Change Management
9 22 (20.37%) Telecoms
10 21 (19.44%) Contact Management
11 18 (16.67%) IVR
12 17 (15.74%) SQL
12 17 (15.74%) Windows
12 17 (15.74%) MS Excel
13 16 (14.81%) VoIP
13 16 (14.81%) IP Telephony
14 15 (13.89%) VMware Infrastructure
14 15 (13.89%) CA
14 15 (13.89%) CA Spectrum
15 14 (12.96%) Verint
15 14 (12.96%) VXML
16 13 (12.04%) Citrix
16 13 (12.04%) Firewall
16 13 (12.04%) NetScaler
17 12 (11.11%) Line Management
17 12 (11.11%) Service Management
17 12 (11.11%) Speech Recognition
17 12 (11.11%) C

Cisco ICM
Top Related IT Skills by Category

For the 6 months to 4 May 2015, IT contractor jobs within the UK citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 2 (1.85%) Lync
2 1 (0.93%) SharePoint
2 1 (0.93%) MS Exchange
Applications
1 17 (15.74%) MS Excel
2 7 (6.48%) MS PowerPoint
3 4 (3.70%) MS Project
4 1 (0.93%) MS Office
Business Applications
1 4 (3.70%) SAP CRM
Cloud Services
1 1 (0.93%) Cloud Computing
1 1 (0.93%) Google Apps
Communications & Networking
1 16 (14.81%) VoIP
1 16 (14.81%) IP Telephony
2 13 (12.04%) Firewall
2 13 (12.04%) NetScaler
3 11 (10.19%) LAN
4 8 (7.41%) Unified Communications
4 8 (7.41%) WAN
5 7 (6.48%) RIP
5 7 (6.48%) TCP/IP
5 7 (6.48%) EIGRP
5 7 (6.48%) IGRP
5 7 (6.48%) OSPF
5 7 (6.48%) VLAN
6 6 (5.56%) Wireless
7 5 (4.63%) CTI
7 5 (4.63%) H.323
7 5 (4.63%) Cisco IPT
8 4 (3.70%) PSTN
8 4 (3.70%) MGCP
9 3 (2.78%) IPv4
Database & Business Intelligence
1 1 (0.93%) SQL Server
General
1 22 (20.37%) Telecoms
2 3 (2.78%) Electronics
2 3 (2.78%) Multimedia
3 2 (1.85%) Billing
3 2 (1.85%) Retail
3 2 (1.85%) Finance
Job Titles
1 44 (40.74%) Cisco Engineer
2 41 (37.96%) Voice Engineer
3 28 (25.93%) Cisco Voice Engineer
4 10 (9.26%) Network Engineer
5 8 (7.41%) Consultant
6 7 (6.48%) Cisco Specialist
7 6 (5.56%) Cisco Network Engineer
8 5 (4.63%) Analyst
8 5 (4.63%) Delivery Manager
9 4 (3.70%) Voice Specialist
9 4 (3.70%) Cisco Support
9 4 (3.70%) Cisco Architect
9 4 (3.70%) Architect
9 4 (3.70%) Project Manager
10 3 (2.78%) Solutions Architect
10 3 (2.78%) Support Engineer
10 3 (2.78%) Cisco Solutions Architect
10 3 (2.78%) Cisco Consultant
10 3 (2.78%) Voice Consultant
10 3 (2.78%) Integration Analyst
Libraries, Frameworks & Software Standards
1 14 (12.96%) VXML
2 2 (1.85%) XMPP
Miscellaneous
1 18 (16.67%) IVR
2 10 (9.26%) Social Media
3 3 (2.78%) Computer Science
4 2 (1.85%) Analytical Skills
4 2 (1.85%) IPTV
5 1 (0.93%) Biometrics
Operating Systems
1 17 (15.74%) Windows
2 11 (10.19%) Linux
3 7 (6.48%) Windows 2000
3 7 (6.48%) Windows XP
3 7 (6.48%) Windows Server 2003
4 4 (3.70%) UNIX
Processes & Methodologies
1 32 (29.63%) Cisco ICM Scripting
2 23 (21.30%) Change Management
3 21 (19.44%) Contact Management
4 12 (11.11%) Line Management
4 12 (11.11%) Service Management
4 12 (11.11%) Speech Recognition
5 8 (7.41%) CRM
6 6 (5.56%) Software Testing
6 6 (5.56%) Migration
6 6 (5.56%) Project Management
7 5 (4.63%) Release Management
7 5 (4.63%) Test Planning
8 4 (3.70%) Problem Management
8 4 (3.70%) Penetration Testing
8 4 (3.70%) Stakeholder Management
8 4 (3.70%) Quality Management
9 3 (2.78%) Benchmarking
9 3 (2.78%) CAD
9 3 (2.78%) Project Planning
9 3 (2.78%) Time Management
Programming Languages
1 17 (15.74%) SQL
2 12 (11.11%) C
3 1 (0.93%) Java
3 1 (0.93%) VBScript
Qualifications
1 24 (22.22%) Cisco Certification
2 7 (6.48%) Degree
3 4 (3.70%) CCIE
4 3 (2.78%) CCNP
4 3 (2.78%) CCIP
4 3 (2.78%) SC Cleared
4 3 (2.78%) Security Cleared
5 2 (1.85%) PRINCE2 Practitioner
6 1 (0.93%) CCNA
6 1 (0.93%) CCDP
Quality Assurance & Compliance
1 4 (3.70%) PCI DSS
2 1 (0.93%) SLA
System Software
1 15 (13.89%) VMware Infrastructure
2 6 (5.56%) Active Directory
3 4 (3.70%) VMware ESXi
4 1 (0.93%) vSphere
Systems Management
1 71 (65.74%) Cisco UCCE
2 66 (61.11%) Cisco CUCM
3 32 (29.63%) Cisco IPCC
4 25 (23.15%) Cisco UCCX
5 15 (13.89%) CA Spectrum
6 1 (0.93%) HP Quality Center
Vendors
1 108 (100.00%) Cisco
2 26 (24.07%) VMware
3 24 (22.22%) Microsoft
4 15 (13.89%) CA
5 14 (12.96%) Verint
6 13 (12.04%) Citrix
7 11 (10.19%) Avaya
8 5 (4.63%) Remedy
9 4 (3.70%) SAP
9 4 (3.70%) Oracle
10 2 (1.85%) Juniper
10 2 (1.85%) Genesys
11 1 (0.93%) Nortel
11 1 (0.93%) Salesforce.com
11 1 (0.93%) Mitel
11 1 (0.93%) Google
Bracknell, Berkshire
Lorien Resourcing
Posted: 4 days ago
Berkshire
Intuition IT Solutions
Posted: 7 days ago
Berkshire
Intuition IT Solutions
Rate: £400.00 - £450 per day
Posted: 7 days ago
Berkshire
Lawrence Harvey
Rate: £450.00 - £500.00 per day
Posted: 10 days ago
Berkshire
Austin Fraser Limited
Rate: NEG
Posted: 18 days ago
Slough
Lawrence Harvey
Rate: £400.00 - £485.00 per day
Posted: 20 days ago
City of London
Lawrence Harvey
Rate: £400.00 - £475.00 per day
Posted: 20 days ago
Berkshire
Lawrence Harvey
Rate: £400.00 - £450.00 per day
Posted: 24 days ago
Birmingham
Applause IT Innovation
Rate: £500 - £700 per day
Posted: 25 days ago