The table below looks at the statistics for Cisco ICM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 608 588 570
Rank change year-on-year
-20 -18
Contract jobs citing Cisco ICM 14 12 6
As % of all contract IT jobs located in the UK 0.025% 0.022% 0.012%
As % of the Communications & Networking category 0.18% 0.16% 0.085%
Number of daily rates quoted 4 6 0
Average daily rate
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of your Daily Rate
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£456 £333 -
Average daily rate % change year-on-year
+37.21% -
UK excluding London average daily rate £456 £290 -
% change year-on-year
+57.32% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised across the UK.

Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
7807 7668 7022
As % of all contract IT jobs located in the UK 13.71% 14.03% 13.73%
Number of daily rates quoted 4468 4097 3642
Average daily rate £375 £360 £350
Average daily rate % change year-on-year
+4.16% +2.85%
90% offered a daily rate of more than £225 £210 £200
10% offered a daily rate of more than £500 £500 £488
UK excluding London average daily rate £350 £338 £320
% change year-on-year
+3.70% +5.46%
Number of hourly rates quoted 479 413 460
Average hourly rate £21.50 £20.00 £25.00
Average hourly rate % change year-on-year
+7.50% -20.00%
90% offered a hourly rate of more than £12.35 £12.00 £13.50
10% offered a hourly rate of more than £47.83 £42.50 £41.41
UK excluding London average hourly rate £21.53 £20.00 £25.50
% change year-on-year
+7.62% -21.56%

Cisco ICM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Cisco ICM within the UK as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the UK

Cisco ICM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM within the UK.

Cisco ICM Daily Rate Trend in the UK

Cisco ICM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco ICM within the UK over the 3 months to 4 August 2015.

Cisco ICM Daily Rate Histogram in the UK

Cisco ICM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM within the UK.

Cisco ICM Hourly Rate Trend in the UK

Cisco ICM
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco ICM within the UK over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 14 £456 +37.21% 3
Berkshire +4 6 - -
South East -25 6 - -
London -2 2 - - 2
East Midlands -4 2 £506 +35.00%
East of England - 2 - -
Hertfordshire - 2 - -
Bracknell - 2 - -
Hemel Hempstead - 2 - -
Nottingham - 2 £506 -
Nottinghamshire - 2 £506 -
Reading -7 1 - -
City of London -15 1 - - 1
Manchester - 1 £288 - 1
Coventry - 1 £425 -
North West - 1 £288 - 1
West Midlands - 1 £425 -

Cisco ICM
Top 30 Related IT Skills

For the 6 months to 4 August 2015, IT contractor jobs within the UK citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 72 (100.00%) Cisco
2 46 (63.89%) Cisco UCCE
3 35 (48.61%) Cisco CUCM
4 22 (30.56%) Cisco ICM Scripting
5 20 (27.78%) Telecoms
6 17 (23.61%) Cisco IPCC
6 17 (23.61%) VMware
7 16 (22.22%) IVR
8 15 (20.83%) Microsoft
8 15 (20.83%) Windows
9 14 (19.44%) Cisco Certification
9 14 (19.44%) Cisco UCCX
10 13 (18.06%) VoIP
11 12 (16.67%) LAN
11 12 (16.67%) Verint
12 11 (15.28%) VXML
13 10 (13.89%) Change Management
13 10 (13.89%) MS Excel
13 10 (13.89%) Unified Communications
13 10 (13.89%) VMware Infrastructure
14 9 (12.50%) IP Telephony
14 9 (12.50%) Contact Management
15 8 (11.11%) VLAN
15 8 (11.11%) CRM
15 8 (11.11%) WAN
15 8 (11.11%) EIGRP
16 7 (9.72%) IGRP
16 7 (9.72%) OSPF
16 7 (9.72%) TCP/IP
16 7 (9.72%) CA

Cisco ICM
Top Related IT Skills by Category

For the 6 months to 4 August 2015, IT contractor jobs within the UK citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.78%) MS Exchange
1 2 (2.78%) Lync
2 1 (1.39%) SharePoint
Applications
1 10 (13.89%) MS Excel
2 7 (9.72%) MS PowerPoint
3 5 (6.94%) MS Project
4 3 (4.17%) MS Office
5 1 (1.39%) MS Visio
Business Applications
1 4 (5.56%) SAP CRM
Cloud Services
1 1 (1.39%) Cloud Computing
1 1 (1.39%) Google Apps
Communications & Networking
1 13 (18.06%) VoIP
2 12 (16.67%) LAN
3 10 (13.89%) Unified Communications
4 9 (12.50%) IP Telephony
5 8 (11.11%) VLAN
5 8 (11.11%) EIGRP
5 8 (11.11%) WAN
6 7 (9.72%) RIP
6 7 (9.72%) TCP/IP
6 7 (9.72%) OSPF
6 7 (9.72%) IGRP
7 6 (8.33%) Firewall
7 6 (8.33%) NetScaler
8 5 (6.94%) Cisco IPT
8 5 (6.94%) H.323
9 4 (5.56%) MGCP
9 4 (5.56%) CTI
9 4 (5.56%) PSTN
10 3 (4.17%) MPLS
10 3 (4.17%) IPv4
General
1 20 (27.78%) Telecoms
2 3 (4.17%) Multimedia
3 2 (2.78%) Billing
3 2 (2.78%) Retail
Job Titles
1 20 (27.78%) Cisco Engineer
2 16 (22.22%) Voice Engineer
3 11 (15.28%) Network Engineer
4 10 (13.89%) Cisco Voice Engineer
5 9 (12.50%) Consultant
6 7 (9.72%) Project Manager
6 7 (9.72%) Cisco Network Engineer
7 5 (6.94%) Cisco Consultant
8 4 (5.56%) Cisco Specialist
8 4 (5.56%) Delivery Manager
9 3 (4.17%) Unified Communications Manager
9 3 (4.17%) Network Operations Engineer
9 3 (4.17%) Operations Engineer
9 3 (4.17%) Voice Consultant
9 3 (4.17%) Analyst
10 2 (2.78%) Support Engineer
10 2 (2.78%) Design Engineer
10 2 (2.78%) Cisco Support
10 2 (2.78%) Cisco Voice Consultant
11 1 (1.39%) Voice Support Engineer
Libraries, Frameworks & Software Standards
1 11 (15.28%) VXML
2 2 (2.78%) XMPP
Miscellaneous
1 16 (22.22%) IVR
2 5 (6.94%) Social Media
2 5 (6.94%) Data Centre
3 2 (2.78%) Analytical Skills
3 2 (2.78%) IPTV
4 1 (1.39%) Fat Client
4 1 (1.39%) NHS
4 1 (1.39%) Thin Client
4 1 (1.39%) Biometrics
4 1 (1.39%) Management Information System
Operating Systems
1 15 (20.83%) Windows
2 7 (9.72%) Windows 2000
2 7 (9.72%) Windows XP
2 7 (9.72%) Windows Server 2003
3 5 (6.94%) Linux
4 1 (1.39%) Windows Server 2008
4 1 (1.39%) Windows 7
4 1 (1.39%) Windows Server 2012
Processes & Methodologies
1 22 (30.56%) Cisco ICM Scripting
2 10 (13.89%) Change Management
3 9 (12.50%) Contact Management
4 8 (11.11%) CRM
5 7 (9.72%) Speech Recognition
6 6 (8.33%) Project Management
7 5 (6.94%) Test Planning
7 5 (6.94%) Software Testing
8 4 (5.56%) Project Planning
8 4 (5.56%) Quality Management
8 4 (5.56%) Service Delivery
8 4 (5.56%) Stakeholder Management
9 3 (4.17%) Migration
9 3 (4.17%) Service Management
9 3 (4.17%) Benchmarking
9 3 (4.17%) PRINCE2
9 3 (4.17%) Line Management
9 3 (4.17%) Mentoring
9 3 (4.17%) People Management
9 3 (4.17%) User Acceptance Testing
Programming Languages
1 7 (9.72%) C
2 6 (8.33%) SQL
3 2 (2.78%) VBScript
3 2 (2.78%) Java
Qualifications
1 14 (19.44%) Cisco Certification
2 4 (5.56%) Degree
2 4 (5.56%) Security Cleared
3 3 (4.17%) SC Cleared
3 3 (4.17%) CCNP
3 3 (4.17%) CCIP
4 2 (2.78%) CCIE
4 2 (2.78%) PRINCE2 Practitioner
5 1 (1.39%) CCNA
5 1 (1.39%) CCDP
Quality Assurance & Compliance
1 5 (6.94%) PCI DSS
2 1 (1.39%) SLA
System Software
1 10 (13.89%) VMware Infrastructure
2 5 (6.94%) Active Directory
3 4 (5.56%) VMware ESXi
4 2 (2.78%) vSphere
Systems Management
1 46 (63.89%) Cisco UCCE
2 35 (48.61%) Cisco CUCM
3 17 (23.61%) Cisco IPCC
4 14 (19.44%) Cisco UCCX
5 7 (9.72%) CA Spectrum
Vendors
1 72 (100.00%) Cisco
2 17 (23.61%) VMware
3 15 (20.83%) Microsoft
4 12 (16.67%) Verint
5 7 (9.72%) CA
6 6 (8.33%) Citrix
7 4 (5.56%) SAP
8 3 (4.17%) Genesys
9 2 (2.78%) Avaya
9 2 (2.78%) Juniper
10 1 (1.39%) Nortel
10 1 (1.39%) Salesforce.com
10 1 (1.39%) Remedy
10 1 (1.39%) Google
City, London
LA International
Posted: 12 hours ago
Rochdale, Lancashire
Perfect People Recruitment Solutions Ltd
Rate: to £300 per day dependent upon experience
Posted: Yesterday