The table below looks at the statistics for Cisco ICM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 531 553 540
Rank change year-on-year
+22 -13
Contract jobs citing Cisco ICM 46 5 3
As % of all contract IT jobs located in the UK 0.091% 0.010% 0.007%
As % of the Communications & Networking category 0.62% 0.078% 0.042%
Number of daily rates quoted 8 1 1
Average daily rate
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£409 £495 £550
Average daily rate % change year-on-year
-17.42% -10.00%
UK excluding London average daily rate £375 £495 £550
% change year-on-year
-24.24% -10.00%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised across the UK.

Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
7437 6447 7160
As % of all contract IT jobs located in the UK 14.63% 13.24% 15.78%
Number of daily rates quoted 4181 3434 3423
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £220 £225 £200
10% offered a daily rate of more than £500 £525 £500
UK excluding London average daily rate £350 £350 £325
% change year-on-year
- +7.69%
Number of hourly rates quoted 404 383 640
Average hourly rate £23.75 £18.38 £21.50
Average hourly rate % change year-on-year
+29.25% -14.53%
90% offered a hourly rate of more than £13.00 £11.50 £12.00
10% offered a hourly rate of more than £40.00 £41.00 £45.00
UK excluding London average hourly rate £26.00 £20.00 £22.50
% change year-on-year
+30.00% -11.11%

Cisco ICM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Cisco ICM within the UK as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the UK

Cisco ICM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM within the UK.

Cisco ICM Daily Rate Trend in the UK

Cisco ICM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco ICM within the UK over the 3 months to 27 January 2015.

Cisco ICM Daily Rate Histogram in the UK

Cisco ICM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM within the UK.

Cisco ICM Hourly Rate Trend in the UK

Cisco ICM
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco ICM within the UK over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 46 £409 -17.42% 5
London +15 25 £418 - 2
City of London +37 20 £446 - 2
South East -9 12 £413 -
Berkshire - 12 £413 -
Bracknell - 5 £413 -
West Midlands -2 4 - - 3
Birmingham - 3 - - 3
Buckinghamshire - - - -
Maidenhead - - - -
Marlow - - - -
Newbury - - - -
Reading - - - -

Cisco ICM
Top 30 Related IT Skills

For the 6 months to 27 January 2015, IT contractor jobs within the UK citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 62 (100.00%) Cisco
2 46 (74.19%) Cisco CUCM
3 39 (62.90%) Cisco UCCE
4 22 (35.48%) Change Management
5 21 (33.87%) Contact Management
6 20 (32.26%) Cisco UCCX
7 17 (27.42%) Cisco IPCC
8 16 (25.81%) Service Management
8 16 (25.81%) Cisco Certification
8 16 (25.81%) Line Management
9 14 (22.58%) CA Spectrum
9 14 (22.58%) CA
10 13 (20.97%) Citrix
10 13 (20.97%) Firewall
10 13 (20.97%) Cisco ICM Scripting
10 13 (20.97%) NetScaler
11 12 (19.35%) SQL
12 10 (16.13%) VMware
12 10 (16.13%) IP Telephony
13 9 (14.52%) Microsoft
13 9 (14.52%) VXML
14 7 (11.29%) Avaya
14 7 (11.29%) Windows
14 7 (11.29%) Linux
14 7 (11.29%) MS Excel
15 5 (8.06%) UNIX
15 5 (8.06%) Speech Recognition
15 5 (8.06%) Telecoms
15 5 (8.06%) IVR
15 5 (8.06%) Finance

Cisco ICM
Top Related IT Skills by Category

For the 6 months to 27 January 2015, IT contractor jobs within the UK citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.61%) Lync
Applications
1 7 (11.29%) MS Excel
Communications & Networking
1 13 (20.97%) Firewall
1 13 (20.97%) NetScaler
2 10 (16.13%) IP Telephony
3 5 (8.06%) Wireless
4 4 (6.45%) VoIP
5 3 (4.84%) ISDN
6 2 (3.23%) CTI
7 1 (1.61%) LAN
7 1 (1.61%) PBX
7 1 (1.61%) WAN
7 1 (1.61%) TCP/IP
7 1 (1.61%) MGCP
7 1 (1.61%) H.323
7 1 (1.61%) Cisco IPT
7 1 (1.61%) Unified Communications
Database & Business Intelligence
1 1 (1.61%) SQL Server
General
1 5 (8.06%) Telecoms
1 5 (8.06%) Finance
2 3 (4.84%) Electronics
3 1 (1.61%) Banking
Job Titles
1 34 (54.84%) Voice Engineer
2 27 (43.55%) Cisco Engineer
3 18 (29.03%) Cisco Voice Engineer
4 5 (8.06%) Analyst
5 4 (6.45%) Voice Specialist
6 3 (4.84%) Cisco Support
6 3 (4.84%) Cisco Architect
6 3 (4.84%) Cisco Solutions Architect
6 3 (4.84%) Cisco Specialist
6 3 (4.84%) Integration Analyst
6 3 (4.84%) Solutions Architect
6 3 (4.84%) Architect
6 3 (4.84%) Telephony Analyst
7 2 (3.23%) Cisco Voice Specialist
7 2 (3.23%) Cisco Support Engineer
7 2 (3.23%) Network Analyst
7 2 (3.23%) Support Engineer
7 2 (3.23%) Consultant
7 2 (3.23%) Network Engineer
8 1 (1.61%) Test Analyst
Libraries, Frameworks & Software Standards
1 9 (14.52%) VXML
Miscellaneous
1 5 (8.06%) IVR
1 5 (8.06%) Social Media
2 3 (4.84%) Computer Science
Operating Systems
1 7 (11.29%) Windows
1 7 (11.29%) Linux
2 5 (8.06%) UNIX
3 1 (1.61%) Windows 2000
3 1 (1.61%) Windows NT
Processes & Methodologies
1 22 (35.48%) Change Management
2 21 (33.87%) Contact Management
3 16 (25.81%) Service Management
3 16 (25.81%) Line Management
4 13 (20.97%) Cisco ICM Scripting
5 5 (8.06%) Speech Recognition
5 5 (8.06%) Release Management
6 4 (6.45%) Problem Management
6 4 (6.45%) Penetration Testing
7 3 (4.84%) ITIL
7 3 (4.84%) CAD
7 3 (4.84%) Migration
7 3 (4.84%) Time Management
8 2 (3.23%) Change Control
9 1 (1.61%) CRM
9 1 (1.61%) Data Modelling
9 1 (1.61%) Configuration Management
9 1 (1.61%) Project Management
9 1 (1.61%) Software Testing
9 1 (1.61%) Network Design
Programming Languages
1 12 (19.35%) SQL
Qualifications
1 16 (25.81%) Cisco Certification
2 4 (6.45%) Degree
3 2 (3.23%) CCIE
System Software
1 5 (8.06%) VMware Infrastructure
2 1 (1.61%) Active Directory
Systems Management
1 46 (74.19%) Cisco CUCM
2 39 (62.90%) Cisco UCCE
3 20 (32.26%) Cisco UCCX
4 17 (27.42%) Cisco IPCC
5 14 (22.58%) CA Spectrum
6 1 (1.61%) HP Quality Center
Vendors
1 62 (100.00%) Cisco
2 14 (22.58%) CA
3 13 (20.97%) Citrix
4 10 (16.13%) VMware
5 9 (14.52%) Microsoft
6 7 (11.29%) Avaya
7 4 (6.45%) Remedy
7 4 (6.45%) Oracle
8 3 (4.84%) Verint
9 2 (3.23%) HP
10 1 (1.61%) Mitel
City of London
Austin Fraser Limited
Rate: NEG
Posted: 22 days ago