The table below looks at the statistics for Cisco ICM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 585 582 548
Rank change year-on-year
-3 -34
Contract jobs citing Cisco ICM 28 10 9
As % of all contract IT jobs located in the UK 0.050% 0.019% 0.018%
As % of the Communications & Networking category 0.35% 0.14% 0.13%
Number of daily rates quoted 12 6 2
Average daily rate
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£425 £288 £264
Average daily rate % change year-on-year
+47.82% +9.00%
90% offered a daily rate of more than £344 £279 £165
10% offered a daily rate of more than £486 £339 £363
UK excluding London average daily rate £425 £288 £140
% change year-on-year
+47.82% +105.35%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised across the UK.

Communications & Networking Category
UK
Contract IT job ads with a match in the
Communications & Networking category
7937 7246 6967
As % of all contract IT jobs located in the UK 14.21% 13.69% 14.15%
Number of daily rates quoted 4468 3937 3536
Average daily rate £355 £360 £350
Average daily rate % change year-on-year
-1.38% +2.85%
90% offered a daily rate of more than £220 £208 £200
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £340 £326 £320
% change year-on-year
+4.37% +1.80%
Number of hourly rates quoted 467 381 526
Average hourly rate £22.50 £19.00 £23.75
Average hourly rate % change year-on-year
+18.42% -20.00%
90% offered a hourly rate of more than £12.50 £11.50 £13.88
10% offered a hourly rate of more than £45.00 £40.50 £40.00
UK excluding London average hourly rate £23.75 £18.00 £25.00
% change year-on-year
+31.94% -28.00%

Cisco ICM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Cisco ICM within the UK as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the UK

Cisco ICM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM within the UK.

Cisco ICM Daily Rate Trend in the UK

Cisco ICM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco ICM within the UK over the 3 months to 3 July 2015.

Cisco ICM Daily Rate Histogram in the UK

Cisco ICM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM within the UK.

Cisco ICM Hourly Rate Trend in the UK

Cisco ICM
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco ICM within the UK over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -13 28 £425 +47.82% 2
South East +1 17 £425 +50.44% 2
Berkshire - 17 £425 - 1
London -11 6 £338 -12.90%
City of London -7 4 £338 -
East of England +2 2 - -
West Midlands - 2 £513 -
Hertfordshire - 2 - -
Reading - 2 £400 -
Bracknell - 2 - -
Hemel Hempstead - 2 - -
Birmingham - 1 £600 -
Coventry - 1 £425 -
Slough - 1 £443 -
Nottingham - 1 £488 -
Nottinghamshire - 1 £488 -
East Midlands - 1 £488 -

Cisco ICM
Top 30 Related IT Skills

For the 6 months to 3 July 2015, IT contractor jobs within the UK citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 87 (100.00%) Cisco
2 59 (67.82%) Cisco UCCE
3 47 (54.02%) Cisco CUCM
4 29 (33.33%) Cisco ICM Scripting
5 21 (24.14%) Telecoms
6 20 (22.99%) Cisco IPCC
7 19 (21.84%) VMware
8 17 (19.54%) Microsoft
9 16 (18.39%) Windows
10 15 (17.24%) VoIP
10 15 (17.24%) Cisco Certification
10 15 (17.24%) VXML
10 15 (17.24%) IVR
10 15 (17.24%) Cisco UCCX
11 14 (16.09%) Change Management
12 13 (14.94%) IP Telephony
13 12 (13.79%) C
13 12 (13.79%) Verint
14 11 (12.64%) Unified Communications
14 11 (12.64%) SQL
14 11 (12.64%) MS Excel
14 11 (12.64%) LAN
14 11 (12.64%) Contact Management
15 10 (11.49%) Avaya
15 10 (11.49%) VMware Infrastructure
16 8 (9.20%) WAN
17 7 (8.05%) RIP
17 7 (8.05%) TCP/IP
17 7 (8.05%) Windows XP
17 7 (8.05%) CRM

Cisco ICM
Top Related IT Skills by Category

For the 6 months to 3 July 2015, IT contractor jobs within the UK citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.30%) MS Exchange
1 2 (2.30%) Lync
2 1 (1.15%) SharePoint
Applications
1 11 (12.64%) MS Excel
2 7 (8.05%) MS PowerPoint
3 5 (5.75%) MS Project
4 3 (3.45%) MS Office
Business Applications
1 4 (4.60%) SAP CRM
Cloud Services
1 1 (1.15%) Cloud Computing
1 1 (1.15%) Google Apps
Communications & Networking
1 15 (17.24%) VoIP
2 13 (14.94%) IP Telephony
3 11 (12.64%) Unified Communications
3 11 (12.64%) LAN
4 8 (9.20%) WAN
5 7 (8.05%) RIP
5 7 (8.05%) TCP/IP
5 7 (8.05%) OSPF
5 7 (8.05%) EIGRP
5 7 (8.05%) IGRP
5 7 (8.05%) VLAN
6 6 (6.90%) Firewall
6 6 (6.90%) NetScaler
7 5 (5.75%) H.323
7 5 (5.75%) Cisco IPT
8 4 (4.60%) MGCP
8 4 (4.60%) PSTN
9 3 (3.45%) RTP
9 3 (3.45%) SS7
9 3 (3.45%) Megaco
Database & Business Intelligence
1 1 (1.15%) SQL Server
General
1 21 (24.14%) Telecoms
2 3 (3.45%) Multimedia
3 2 (2.30%) Billing
3 2 (2.30%) Retail
3 2 (2.30%) Electronics
Job Titles
1 31 (35.63%) Cisco Engineer
2 25 (28.74%) Voice Engineer
3 19 (21.84%) Cisco Voice Engineer
4 11 (12.64%) Network Engineer
5 7 (8.05%) Consultant
5 7 (8.05%) Project Manager
5 7 (8.05%) Cisco Network Engineer
5 7 (8.05%) Cisco Specialist
6 5 (5.75%) Delivery Manager
7 4 (4.60%) Voice Specialist
7 4 (4.60%) Cisco Consultant
8 3 (3.45%) Voice Consultant
8 3 (3.45%) Cisco Support
8 3 (3.45%) Cisco Architect
8 3 (3.45%) Analyst
8 3 (3.45%) Architect
8 3 (3.45%) Unified Communications Manager
8 3 (3.45%) Operations Engineer
8 3 (3.45%) Network Operations Engineer
9 2 (2.30%) ICM Engineer
Libraries, Frameworks & Software Standards
1 15 (17.24%) VXML
2 2 (2.30%) XMPP
Miscellaneous
1 15 (17.24%) IVR
2 5 (5.75%) Social Media
2 5 (5.75%) Data Centre
3 2 (2.30%) Analytical Skills
3 2 (2.30%) IPTV
3 2 (2.30%) Computer Science
4 1 (1.15%) Fat Client
4 1 (1.15%) Thin Client
4 1 (1.15%) Biometrics
Operating Systems
1 16 (18.39%) Windows
2 7 (8.05%) Windows 2000
2 7 (8.05%) Windows XP
2 7 (8.05%) Windows Server 2003
3 5 (5.75%) Linux
4 1 (1.15%) Windows Server 2008
4 1 (1.15%) Windows 7
4 1 (1.15%) Windows Server 2012
Processes & Methodologies
1 29 (33.33%) Cisco ICM Scripting
2 14 (16.09%) Change Management
3 11 (12.64%) Contact Management
4 7 (8.05%) CRM
4 7 (8.05%) Project Management
4 7 (8.05%) Speech Recognition
5 6 (6.90%) Software Testing
6 5 (5.75%) Test Planning
6 5 (5.75%) Migration
7 4 (4.60%) Stakeholder Management
7 4 (4.60%) Service Management
7 4 (4.60%) Quality Management
7 4 (4.60%) Line Management
7 4 (4.60%) Project Planning
8 3 (3.45%) User Acceptance Testing
8 3 (3.45%) Mentoring
8 3 (3.45%) People Management
8 3 (3.45%) Service Delivery
8 3 (3.45%) Benchmarking
8 3 (3.45%) CAD
Programming Languages
1 12 (13.79%) C
2 11 (12.64%) SQL
3 1 (1.15%) VBScript
3 1 (1.15%) Java
Qualifications
1 15 (17.24%) Cisco Certification
2 6 (6.90%) Degree
3 3 (3.45%) SC Cleared
3 3 (3.45%) Security Cleared
3 3 (3.45%) CCNP
3 3 (3.45%) CCIP
4 2 (2.30%) PRINCE2 Practitioner
4 2 (2.30%) CCIE
5 1 (1.15%) CCNA
5 1 (1.15%) CCDP
Quality Assurance & Compliance
1 5 (5.75%) PCI DSS
2 1 (1.15%) SLA
System Software
1 10 (11.49%) VMware Infrastructure
2 5 (5.75%) Active Directory
3 4 (4.60%) VMware ESXi
4 2 (2.30%) vSphere
Systems Management
1 59 (67.82%) Cisco UCCE
2 47 (54.02%) Cisco CUCM
3 20 (22.99%) Cisco IPCC
4 15 (17.24%) Cisco UCCX
5 7 (8.05%) CA Spectrum
Vendors
1 87 (100.00%) Cisco
2 19 (21.84%) VMware
3 17 (19.54%) Microsoft
4 12 (13.79%) Verint
5 10 (11.49%) Avaya
6 7 (8.05%) CA
7 6 (6.90%) Citrix
8 4 (4.60%) Oracle
8 4 (4.60%) SAP
9 2 (2.30%) Juniper
9 2 (2.30%) Genesys
10 1 (1.15%) Salesforce.com
10 1 (1.15%) Remedy
10 1 (1.15%) Nortel
10 1 (1.15%) Google
Berkshire
Austin Fraser Limited
Rate: NEG
Posted: 25 days ago