The table below looks at the statistics for Cisco IPCC skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco IPCC over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Cisco IP Contact Center (IPCC)
Rank 609 587 580
Rank change year-on-year
-22 -7
Contract jobs citing Cisco IPCC 15 29 6
As % of all contract IT jobs located in the UK 0.029% 0.056% 0.012%
As % of the Systems Management category 0.34% 0.67% 0.16%
Number of daily rates quoted 13 11 3
Average daily rate £600 £550 £480
Average daily rate % change year-on-year
+9.09% +14.58%
90% offered a daily rate of more than £342 £404 £436
10% offered a daily rate of more than £650 £562 £556
UK excluding London average daily rate £650 £550 £480
% change year-on-year
+18.18% +14.58%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised across the UK.

Systems Management Category
UK
Contract IT job ads with a match in the
Systems Management category
4386 4354 3776
As % of all contract IT jobs located in the UK 8.52% 8.43% 7.63%
Number of daily rates quoted 2773 2590 2133
Average daily rate £425 £425 £383
Average daily rate % change year-on-year
- +11.11%
90% offered a daily rate of more than £275 £250 £223
10% offered a daily rate of more than £550 £550 £500
UK excluding London average daily rate £393 £363 £340
% change year-on-year
+8.27% +6.61%
Number of hourly rates quoted 137 142 140
Average hourly rate £30.00 £19.50 £19.00
Average hourly rate % change year-on-year
+53.84% +2.63%
90% offered a hourly rate of more than £12.00 £13.00 £11.50
10% offered a hourly rate of more than £55.00 £46.00 £32.50
UK excluding London average hourly rate £35.00 £21.50 £21.00
% change year-on-year
+62.79% +2.38%

Cisco IPCC
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Cisco IPCC within the UK as a proportion of the total demand within the Systems Management category.

Cisco IPCC Jobs Demand Trend in the UK

Cisco IPCC
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco IPCC within the UK.

Cisco IPCC Daily Rate Trend in the UK

Cisco IPCC
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco IPCC within the UK over the 3 months to 9 February 2016.

Cisco IPCC Daily Rate Histogram in the UK

Cisco IPCC
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco IPCC within the UK.

Cisco IPCC Hourly Rate Trend in the UK

Cisco IPCC
Top 9 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco IPCC within the UK over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -44 15 £600 +9.09% 1
North East - 6 £650 -
Yorkshire -8 5 £650 +18.18%
Sheffield - 5 £650 -
South Yorkshire - 5 £650 -
Tyne and Wear - 4 £600 -
Newcastle upon Tyne - 4 £600 -
London -6 3 £273 -35.31%
North West -15 1 £600 +9.09%

Cisco IPCC
Top 30 Related IT Skills

For the 6 months to 9 February 2016, IT contractor jobs within the UK citing Cisco IPCC also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco IPCC.

1 15 (51.72%) Genesys
2 14 (48.28%) Data Centre
3 10 (34.48%) Verint
3 10 (34.48%) Security Cleared
4 9 (31.03%) Cisco
4 9 (31.03%) VoIP
5 8 (27.59%) IVR
6 6 (20.69%) Cisco UCCE
6 6 (20.69%) Cisco ICM
7 5 (17.24%) Agile Software Development
7 5 (17.24%) Incident Management
7 5 (17.24%) WFM
7 5 (17.24%) SC Cleared
7 5 (17.24%) Quality Management
7 5 (17.24%) Service Delivery
8 4 (13.79%) Telecoms
8 4 (13.79%) BT
8 4 (13.79%) ITIL
8 4 (13.79%) PRINCE2
8 4 (13.79%) LAN
9 3 (10.34%) Cisco Certification
9 3 (10.34%) Avaya
9 3 (10.34%) CCNP
9 3 (10.34%) CCNA
9 3 (10.34%) WLAN
9 3 (10.34%) WAN
9 3 (10.34%) Management Information System
9 3 (10.34%) CCVP
9 3 (10.34%) Project Management
9 3 (10.34%) H.323

Cisco IPCC
Top Related IT Skills by Category

For the 6 months to 9 February 2016, IT contractor jobs within the UK citing Cisco IPCC also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco IPCC. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.45%) Oracle Collaboration Suite
Applications
1 2 (6.90%) MS Project
2 1 (3.45%) MS Visio
Communications & Networking
1 9 (31.03%) VoIP
2 6 (20.69%) Cisco ICM
3 4 (13.79%) LAN
4 3 (10.34%) Cisco IPT
4 3 (10.34%) H.323
4 3 (10.34%) IP Telephony
4 3 (10.34%) Unified Communications
4 3 (10.34%) WAN
4 3 (10.34%) WLAN
5 2 (6.90%) CTI
5 2 (6.90%) MGCP
6 1 (3.45%) 2G
6 1 (3.45%) Diameter Protocol
6 1 (3.45%) FCAPS
6 1 (3.45%) Intelligent Network
6 1 (3.45%) MVNO
6 1 (3.45%) QSIG
6 1 (3.45%) SS7
6 1 (3.45%) TCAP
6 1 (3.45%) Value-Added Service
Database & Business Intelligence
1 1 (3.45%) Oracle Database
General
1 4 (13.79%) Telecoms
2 2 (6.90%) Law
3 1 (3.45%) Billing
3 1 (3.45%) Legal
Job Titles
1 12 (41.38%) Transition Manager
2 10 (34.48%) Service Manager
2 10 (34.48%) Service Transition Manager
3 3 (10.34%) Analyst
3 3 (10.34%) Cisco Support
3 3 (10.34%) Test Analyst
3 3 (10.34%) Tester
4 2 (6.90%) 1st/2nd Line Support Engineer
4 2 (6.90%) 2nd Line Support
4 2 (6.90%) 2nd Line Support Engineer
4 2 (6.90%) Cisco Engineer
4 2 (6.90%) Cisco Expert
4 2 (6.90%) Cisco Support Engineer
4 2 (6.90%) ICT Manager
4 2 (6.90%) Information Assurance Manager
4 2 (6.90%) Information Manager
4 2 (6.90%) Lead Test Analyst
4 2 (6.90%) Network Analyst
4 2 (6.90%) Support Engineer
4 2 (6.90%) Voice Engineer
Libraries, Frameworks & Software Standards
1 2 (6.90%) Web Services
2 1 (3.45%) XML
Miscellaneous
1 14 (48.28%) Data Centre
2 8 (27.59%) IVR
3 3 (10.34%) Management Information System
4 2 (6.90%) Freedom of Information
5 1 (3.45%) CESG
5 1 (3.45%) CESG CLAS
5 1 (3.45%) Cryptography
5 1 (3.45%) NHS
Operating Systems
1 1 (3.45%) Linux
1 1 (3.45%) SUSE
1 1 (3.45%) Unix
Processes & Methodologies
1 5 (17.24%) Agile Software Development
1 5 (17.24%) Incident Management
1 5 (17.24%) Quality Management
1 5 (17.24%) Service Delivery
1 5 (17.24%) WFM
2 4 (13.79%) ITIL
2 4 (13.79%) PRINCE2
3 3 (10.34%) Project Management
4 2 (6.90%) Business Continuity
4 2 (6.90%) Change Control
4 2 (6.90%) Information Assurance
4 2 (6.90%) Information Security
4 2 (6.90%) ISMS
4 2 (6.90%) ITIL V3
4 2 (6.90%) Mentoring
4 2 (6.90%) Network Management
4 2 (6.90%) People Management
4 2 (6.90%) Presales
4 2 (6.90%) Technical Architecture
4 2 (6.90%) Waterfall
Programming Languages
1 1 (3.45%) Shell Script
Qualifications
1 10 (34.48%) Security Cleared
2 5 (17.24%) SC Cleared
3 3 (10.34%) CCNA
3 3 (10.34%) CCNP
3 3 (10.34%) CCVP
3 3 (10.34%) Cisco Certification
3 3 (10.34%) Degree
3 3 (10.34%) DV Cleared
3 3 (10.34%) ISTQB
4 2 (6.90%) BC Cleared
4 2 (6.90%) BPSS Clearance
4 2 (6.90%) CLAS
4 2 (6.90%) PRINCE2 Practitioner
5 1 (3.45%) CCNP Voice
5 1 (3.45%) CISSP
5 1 (3.45%) CITP
5 1 (3.45%) HNC
5 1 (3.45%) HND
5 1 (3.45%) MBCS
Quality Assurance & Compliance
1 1 (3.45%) Disclosure Scotland
1 1 (3.45%) HMG Security Policy Framework
1 1 (3.45%) ISO/IEC 27001
1 1 (3.45%) RMADS
Systems Management
1 6 (20.69%) Cisco UCCE
2 3 (10.34%) HP Quality Center
3 2 (6.90%) Cisco UCCX
4 1 (3.45%) Cisco CUCM
Vendors
1 15 (51.72%) Genesys
2 10 (34.48%) Verint
3 9 (31.03%) Cisco
4 4 (13.79%) BT
5 3 (10.34%) Avaya
6 1 (3.45%) Ericsson
6 1 (3.45%) Huawei
6 1 (3.45%) Oracle