The first table below looks at the demand for Cisco IPCC skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco IPCC over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Systems Management category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Cisco IP Contact Center (IPCC)
Rank 577 537 569
Rank change year-on-year
-40 +32
Contract jobs citing Cisco IPCC 10 7 19
As % of all contract IT jobs located in the UK 0.018% 0.015% 0.031%
As % of the Systems Management category 0.24% 0.22% 0.51%
Number of daily rates quoted 10 1 7
Average daily rate £470 £400 £230
Average daily rate % change year-on-year
+17.50% +73.91%
90% offered a daily rate of more than £335 £400 £175
10% offered a daily rate of more than £490 £400 £375
UK excluding London average daily rate £470 £400 £225
% change year-on-year
+17.50% +77.77%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Systems Management Category
UK
Contract IT job ads with a match in the
Systems Management category
4115 3159 3757
As % of all contract IT jobs located in the UK 7.31% 6.62% 6.19%
Number of daily rates quoted 2371 1814 2011
Average daily rate £388 £375 £360
Average daily rate % change year-on-year
+3.33% +4.16%
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £350 £325 £325
% change year-on-year
+7.69% -
Number of hourly rates quoted 155 158 161
Average hourly rate £22.50 £20.00 £20.00
Average hourly rate % change year-on-year
+12.50% -
90% offered a hourly rate of more than £14.50 £12.50 £13.50
10% offered a hourly rate of more than £45.00 £37.50 £42.75
UK excluding London average hourly rate £25.00 £20.00 £18.50
% change year-on-year
+25.00% +8.10%

Cisco IPCC
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Cisco IPCC within the UK as a proportion of the total demand within the Systems Management category.

Cisco IPCC Jobs Demand Trend in the UK

Cisco IPCC
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco IPCC within the UK.

Cisco IPCC Daily Rate Trend in the UK

Cisco IPCC
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco IPCC within the UK over the 3 months to 18 April 2014.

Cisco IPCC Daily Rate Histogram in the UK

Cisco IPCC
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco IPCC within the UK.

Cisco IPCC Hourly Rate Trend in the UK

Cisco IPCC
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco IPCC within the UK over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -81 10 £470 +17.50% 1
Berkshire - 2 £415 -
Reading - 2 £415 -
South East - 2 £415 -
London -25 1 £475 - 1
West Midlands - - - -
Sheffield - - - -
Stratford-upon-Avon - - - -
South Yorkshire - - - -
Warwickshire - - - -
Yorkshire - - - -
City of London - - - - 1
Midlands - - - -

Cisco IPCC
Top 30 Related IT Skills

For the 6 months to 18 April 2014, IT contractor jobs within the UK citing Cisco IPCC also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco IPCC.

1 10 (66.67%) IP Telephony
2 9 (60.00%) IVR
2 9 (60.00%) WFM
2 9 (60.00%) Windows
2 9 (60.00%) Verint
3 8 (53.33%) Windows 7
3 8 (53.33%) Waterfall
3 8 (53.33%) MS Visio
3 8 (53.33%) Siemens
3 8 (53.33%) Genesys
4 7 (46.67%) Cisco
4 7 (46.67%) HP
4 7 (46.67%) Test Automation
4 7 (46.67%) Matrix Management
4 7 (46.67%) User Acceptance Testing
4 7 (46.67%) Performance Testing
4 7 (46.67%) System Testing
4 7 (46.67%) Penetration Testing
4 7 (46.67%) Disaster Recovery
4 7 (46.67%) Empirix
4 7 (46.67%) HP Quality Center
5 4 (26.67%) CCNP
5 4 (26.67%) Cisco Certification
6 3 (20.00%) CCVP
6 3 (20.00%) Cisco UCCX
6 3 (20.00%) Cisco UCCE
7 2 (13.33%) Cisco CUCM
7 2 (13.33%) Unified Communications
7 2 (13.33%) BT
7 2 (13.33%) Microsoft

Cisco IPCC
Top Related IT Skills by Category

For the 6 months to 18 April 2014, IT contractor jobs within the UK citing Cisco IPCC also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco IPCC. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) MS Exchange
Applications
1 8 (53.33%) MS Visio
2 1 (6.67%) MS Excel
2 1 (6.67%) MS Office
Communications & Networking
1 10 (66.67%) IP Telephony
2 2 (13.33%) Unified Communications
3 1 (6.67%) GPRS
3 1 (6.67%) LAN
3 1 (6.67%) PBX
3 1 (6.67%) VoIP
3 1 (6.67%) WLAN
3 1 (6.67%) WAN
3 1 (6.67%) SMTP
3 1 (6.67%) SAN
3 1 (6.67%) Internet
3 1 (6.67%) 3G
3 1 (6.67%) MPLS
3 1 (6.67%) OSPF
3 1 (6.67%) BGP
3 1 (6.67%) VLAN
3 1 (6.67%) Network Security
3 1 (6.67%) Firewall
3 1 (6.67%) Wireless
3 1 (6.67%) Structured Cabling
General
1 1 (6.67%) Retail
1 1 (6.67%) Telecoms
Job Titles
1 7 (46.67%) Test Manager
2 3 (20.00%) Consultant
3 2 (13.33%) Cisco Engineer
3 2 (13.33%) Cisco Consultant
4 1 (6.67%) Network Engineer
4 1 (6.67%) Support Analyst
4 1 (6.67%) Support Engineer
4 1 (6.67%) 2nd Line Support
4 1 (6.67%) Architect
4 1 (6.67%) Programme Manager
4 1 (6.67%) Analyst
4 1 (6.67%) Senior Cisco Network Engineer
4 1 (6.67%) Voice Consultant
4 1 (6.67%) 2nd Line Support Analyst
4 1 (6.67%) Cisco Network Engineer
4 1 (6.67%) Senior Network Engineer
4 1 (6.67%) Senior Cisco Engineer
4 1 (6.67%) Telephony Engineer
4 1 (6.67%) Cisco Voice Consultant
Miscellaneous
1 9 (60.00%) IVR
Operating Systems
1 9 (60.00%) Windows
2 8 (53.33%) Windows 7
3 1 (6.67%) Windows Mobile
3 1 (6.67%) Windows Vista
3 1 (6.67%) Windows Server 2008
Processes & Methodologies
1 9 (60.00%) WFM
2 8 (53.33%) Waterfall
3 7 (46.67%) Test Automation
3 7 (46.67%) Matrix Management
3 7 (46.67%) User Acceptance Testing
3 7 (46.67%) Performance Testing
3 7 (46.67%) System Testing
3 7 (46.67%) Penetration Testing
3 7 (46.67%) Disaster Recovery
4 1 (6.67%) Document Management
4 1 (6.67%) Network Design
4 1 (6.67%) Migration
4 1 (6.67%) Capacity Management
Qualifications
1 4 (26.67%) CCNP
1 4 (26.67%) Cisco Certification
2 3 (20.00%) CCVP
3 1 (6.67%) CCIE
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 1 (6.67%) Active Directory
1 1 (6.67%) Terminal Server
1 1 (6.67%) Terminal Services
1 1 (6.67%) VMware Infrastructure
Systems Management
1 7 (46.67%) HP Quality Center
2 3 (20.00%) Cisco UCCX
2 3 (20.00%) Cisco UCCE
3 2 (13.33%) Cisco CUCM
4 1 (6.67%) WSUS
Vendors
1 9 (60.00%) Verint
2 8 (53.33%) Siemens
2 8 (53.33%) Genesys
3 7 (46.67%) Cisco
3 7 (46.67%) HP
3 7 (46.67%) Empirix
4 2 (13.33%) BT
4 2 (13.33%) Microsoft
5 1 (6.67%) Dell
5 1 (6.67%) SolarWinds
5 1 (6.67%) VMware