CRM Analyst Contracts

Customer Relationship Management Analyst
UK

The median Customer Relationship Management Analyst daily rate in the UK is £461 according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 557 679 764
Rank change year-on-year +122 +85 -113
Contract jobs requiring a CRM Analyst 29 37 91
As % of all contract jobs advertised in the UK 0.066% 0.061% 0.10%
As % of the Job Titles category 0.072% 0.065% 0.11%
Number of daily rates quoted 20 26 65
10th Percentile £363 £400 £354
25th Percentile £397 £413 £400
Median daily rate (50th Percentile) £461 £450 £475
Median % change year-on-year +2.50% -5.26% +18.75%
75th Percentile £506 £550 £550
90th Percentile £555 £613 £588
UK excluding London median daily rate £425 £425 £475
% change year-on-year - -10.53% +11.76%
Number of hourly rates quoted 1 0 1
10th Percentile - - -
25th Percentile £46.25 - £31.25
Median hourly rate £47.50 - £32.50
75th Percentile £48.75 - £33.75
90th Percentile - - -
UK excluding London median hourly rate £47.50 - -

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,501 57,364 85,821
% of contract IT jobs with a recognized job title 92.76% 94.55% 95.51%
Number of daily rates quoted 26,442 40,011 60,276
10th Percentile £275 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £748 £750 £725
UK excluding London median daily rate £493 £500 £475
% change year-on-year -1.40% +5.26% +11.76%
Number of hourly rates quoted 2,615 1,620 2,120
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.25 £19.33 £15.47
Median hourly rate £35.00 £45.00 £23.00
Median % change year-on-year -22.22% +95.65% -
75th Percentile £60.00 £65.75 £48.75
90th Percentile £72.50 £75.77 £63.00
UK excluding London median hourly rate £36.50 £42.50 £19.50
% change year-on-year -14.12% +117.95% +2.63%

CRM Analyst
Job Vacancy Trend

Job postings that featured CRM Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for CRM Analyst in the UK

CRM Analyst
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing CRM Analyst.

Daily rate trend for CRM Analyst in the UK

CRM Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing CRM Analyst over the 6 months to 19 April 2024.

Daily rate histogram for CRM Analyst in the UK

CRM Analyst
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing CRM Analyst.

Hourly rate trend for CRM Analyst in the UK

CRM Analyst
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM Analyst within the UK over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +105 22 £450 - 16
Work from Home +122 16 £488 +8.33% 6
UK excluding London +71 12 £425 - 11
London +95 8 £488 +8.33% 7
Midlands +35 4 £450 +5.88% 5
East of England - 3 £400 -
North of England +39 2 £414 +3.44% 1
West Midlands +26 2 - - 3
North West +24 2 £414 +3.44% 1
East Midlands +15 2 £450 -18.18% 2
Scotland +40 1 £375 -31.82% 2
South West +25 1 - - 1
South East +11 1 £500 -9.09% 3

CRM Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 19 April 2024, CRM Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring CRM Analyst in the job title.

1 29 (100.00%) CRM
2 12 (41.38%) Dynamics CRM
2 12 (41.38%) Agile
2 12 (41.38%) Social Skills
3 9 (31.03%) Microsoft
4 7 (24.14%) Stakeholder Management
4 7 (24.14%) Business Analysis
4 7 (24.14%) User Stories
4 7 (24.14%) Dynamics 365
5 6 (20.69%) Marketing
5 6 (20.69%) Customer Service
6 5 (17.24%) Local Government
6 5 (17.24%) Degree
6 5 (17.24%) Scrum
6 5 (17.24%) Analytical Skills
7 4 (13.79%) Functional Testing
7 4 (13.79%) Migration
7 4 (13.79%) User Acceptance Testing
7 4 (13.79%) Salesforce
7 4 (13.79%) Finance
8 3 (10.34%) Project Management
8 3 (10.34%) ERP
8 3 (10.34%) Billing
8 3 (10.34%) Scaled Agile Framework
8 3 (10.34%) Data Migration
9 2 (6.90%) Spreadsheet
9 2 (6.90%) Data Integration
9 2 (6.90%) Waterfall
9 2 (6.90%) Continuous Improvement
9 2 (6.90%) Process Improvement

CRM Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.45%) Confluence
1 1 (3.45%) SAS
Applications
1 2 (6.90%) Microsoft Office
1 2 (6.90%) Spreadsheet
2 1 (3.45%) Microsoft Excel
2 1 (3.45%) Microsoft Project
2 1 (3.45%) MS Visio
Business Applications
1 12 (41.38%) Dynamics CRM
2 2 (6.90%) Salesforce CRM
Cloud Services
1 7 (24.14%) Dynamics 365
2 1 (3.45%) AWS
2 1 (3.45%) Azure
2 1 (3.45%) Azure DevOps
2 1 (3.45%) Bloomreach
2 1 (3.45%) Oracle CX
2 1 (3.45%) Power Platform
2 1 (3.45%) Salesforce Sales Cloud
2 1 (3.45%) Salesforce Service Cloud
2 1 (3.45%) Snowflake
Database & Business Intelligence
1 1 (3.45%) Data Lake
1 1 (3.45%) Data Mining
1 1 (3.45%) Power BI
1 1 (3.45%) Tableau
Development Applications
1 2 (6.90%) JIRA
1 2 (6.90%) Zephyr
2 1 (3.45%) Selenium
2 1 (3.45%) TestComplete
2 1 (3.45%) Visual Studio Team System
General
1 12 (41.38%) Social Skills
2 6 (20.69%) Marketing
3 5 (17.24%) Analytical Skills
3 5 (17.24%) Local Government
4 4 (13.79%) Finance
5 3 (10.34%) Billing
6 2 (6.90%) Organisational Skills
6 2 (6.90%) Telecoms
7 1 (3.45%) Documentation Skills
7 1 (3.45%) Inclusion and Diversity
7 1 (3.45%) Law
7 1 (3.45%) Legal
7 1 (3.45%) Public Sector
Miscellaneous
1 2 (6.90%) Product Ownership
2 1 (3.45%) Learning Management System
Processes & Methodologies
1 29 (100.00%) CRM
2 12 (41.38%) Agile
3 7 (24.14%) Business Analysis
3 7 (24.14%) Stakeholder Management
3 7 (24.14%) User Stories
4 6 (20.69%) Customer Service
5 5 (17.24%) Scrum
6 4 (13.79%) Functional Testing
6 4 (13.79%) Migration
6 4 (13.79%) User Acceptance Testing
7 3 (10.34%) Data Migration
7 3 (10.34%) ERP
7 3 (10.34%) Project Management
7 3 (10.34%) Scaled Agile Framework
8 2 (6.90%) B2C
8 2 (6.90%) Change Management
8 2 (6.90%) Data Management
8 2 (6.90%) Data Modelling
8 2 (6.90%) Marketing Automation
8 2 (6.90%) Problem-Solving
Programming Languages
1 1 (3.45%) SQL
Qualifications
1 5 (17.24%) Degree
2 1 (3.45%) ISEB
Quality Assurance & Compliance
1 2 (6.90%) PMO
2 1 (3.45%) GDPR
2 1 (3.45%) QA
Vendors
1 9 (31.03%) Microsoft
2 4 (13.79%) Salesforce
3 1 (3.45%) Adobe
3 1 (3.45%) Apple
3 1 (3.45%) Cognizant
3 1 (3.45%) Granicus
3 1 (3.45%) HubSpot
3 1 (3.45%) Optimizely
3 1 (3.45%) Oracle
3 1 (3.45%) Pardot