The table below looks at the statistics for the Customer Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engineer in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Customer Engineer
Rank 609 545 545
Rank change year-on-year
-64 0
Contract jobs requiring a Customer Engineer 21 71 54
As % of all contract IT jobs located in the UK 0.036% 0.13% 0.10%
As % of the Job Titles category 0.039% 0.14% 0.11%
Number of daily rates quoted 0 2 1
Average daily rate
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- £345 £273
Average daily rate % change year-on-year
- +26.60%
UK excluding London average daily rate - £165 £273
% change year-on-year
- -39.44%
Number of hourly rates quoted 13 59 50
Average hourly rate £12.50 £15.25 £13.00
Average hourly rate % change year-on-year
-18.06% +17.30%
90% offered a hourly rate of more than £11.78 £12.42 £12.42
10% offered a hourly rate of more than £16.25 £17.50 £17.50
UK excluding London average hourly rate £12.14 £14.13 £13.00
% change year-on-year
-14.07% +8.65%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
54176 52067 49457
As % of all contract IT jobs located in the UK 92.80% 92.10% 92.83%
Number of daily rates quoted 34646 31581 29422
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1992 2012 2139
Average hourly rate £17.50 £17.00 £17.50
Average hourly rate % change year-on-year
+2.94% -2.85%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £41.00 £40.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

Customer Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Engineer Jobs Demand Trend in the UK

Customer Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engineer within the UK.

Customer Engineer Daily Rate Trend in the UK

Customer Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engineer within the UK.

Customer Engineer Hourly Rate Trend in the UK

Customer Engineer
Top 27 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engineer within the UK over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -58 18 - - 6
South East -18 8 - - 1
London -11 5 - - 2
Berkshire -6 4 - - 1
City of London +12 3 - -
East of England +5 2 - - 1
Reading -5 2 - -
Buckinghamshire -14 2 - -
Oxfordshire -17 2 - -
South West -31 2 - -
Bristol - 2 - -
Milton Keynes - 2 - -
Oxford - 2 - -
Cambridgeshire -3 1 - -
Scotland -9 1 - -
West Yorkshire -23 1 - -
Yorkshire -27 1 - -
South Wales - 1 - -
Cardiff - 1 - -
Hounslow - 1 - -
Bradford - 1 - -
Huntingdon - 1 - -
Dunstable - 1 - -
Maidenhead - 1 - -
Bedfordshire - 1 - -
Glasgow - 1 - -
Wales - 1 - - 1

Customer Engineer
Top 30 Related IT Skills

For the 6 months to 3 September 2015, IT contractor jobs within the UK that cited Customer Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Engineer in their job title.

1 28 (48.28%) Windows
2 17 (29.31%) Windows 7
3 13 (22.41%) Windows XP
4 12 (20.69%) MS Office
5 11 (18.97%) Active Directory
5 11 (18.97%) Analytical Skills
6 10 (17.24%) Dell
6 10 (17.24%) A+ Certification
7 8 (13.79%) HP
7 8 (13.79%) SCCM
8 7 (12.07%) Mathematics
8 7 (12.07%) Blackberry
8 7 (12.07%) Finance
8 7 (12.07%) Microsoft
8 7 (12.07%) C
8 7 (12.07%) Security Cleared
9 6 (10.34%) Data Migration
9 6 (10.34%) Remedy
9 6 (10.34%) Nokia
9 6 (10.34%) Migration
9 6 (10.34%) Blackberry Enterprise Server
10 5 (8.62%) DNS
11 4 (6.90%) ITIL
11 4 (6.90%) Citrix
11 4 (6.90%) McAfee
11 4 (6.90%) Banking
11 4 (6.90%) Telecoms
11 4 (6.90%) Altiris
12 3 (5.17%) Data Management
12 3 (5.17%) ITSM

Customer Engineer
Top Related IT Skills by Category

For the 6 months to 3 September 2015, IT contractor jobs within the UK that cited Customer Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (10.34%) Blackberry Enterprise Server
2 2 (3.45%) Exchange Server 2007
2 2 (3.45%) IBM Notes
2 2 (3.45%) MS Exchange
Applications
1 12 (20.69%) MS Office
2 3 (5.17%) Spreadsheet
3 2 (3.45%) MS Excel
Business Applications
1 1 (1.72%) Remedy ITSM
Communications & Networking
1 5 (8.62%) DNS
2 3 (5.17%) Internet
2 3 (5.17%) Wi-Fi
3 2 (3.45%) Network Security
3 2 (3.45%) TCP/IP
4 1 (1.72%) VPN
4 1 (1.72%) SSL
General
1 7 (12.07%) Finance
2 4 (6.90%) Telecoms
2 4 (6.90%) Banking
3 1 (1.72%) Aerospace
Miscellaneous
1 11 (18.97%) Analytical Skills
2 7 (12.07%) Blackberry
2 7 (12.07%) Mathematics
3 3 (5.17%) Data Centre
4 2 (3.45%) iPhone
4 2 (3.45%) iPad
5 1 (1.72%) Fat Client
5 1 (1.72%) Smartphone
5 1 (1.72%) Thin Client
Operating Systems
1 28 (48.28%) Windows
2 17 (29.31%) Windows 7
3 13 (22.41%) Windows XP
4 1 (1.72%) Windows Server 2003
4 1 (1.72%) Android
4 1 (1.72%) Apple iOS
4 1 (1.72%) Windows 8
Processes & Methodologies
1 6 (10.34%) Migration
1 6 (10.34%) Data Migration
2 4 (6.90%) ITIL
3 3 (5.17%) Data Management
3 3 (5.17%) ITSM
4 2 (3.45%) User Acceptance Testing
4 2 (3.45%) Software Deployment
5 1 (1.72%) Line Management
5 1 (1.72%) Server Building
5 1 (1.72%) Root Cause Analysis
5 1 (1.72%) Service Management
Programming Languages
1 7 (12.07%) C
Qualifications
1 10 (17.24%) A+ Certification
2 7 (12.07%) Security Cleared
3 3 (5.17%) DCSE
4 2 (3.45%) Microsoft Certification
4 2 (3.45%) Degree
5 1 (1.72%) SC Cleared
5 1 (1.72%) ITIL Certification
Quality Assurance & Compliance
1 3 (5.17%) SLA
System Software
1 11 (18.97%) Active Directory
2 3 (5.17%) NDS
Systems Management
1 8 (13.79%) SCCM
2 3 (5.17%) Norton AntiVirus
3 1 (1.72%) AirWatch
Vendors
1 10 (17.24%) Dell
2 8 (13.79%) HP
3 7 (12.07%) Microsoft
4 6 (10.34%) Nokia
4 6 (10.34%) Remedy
5 4 (6.90%) McAfee
5 4 (6.90%) Altiris
5 4 (6.90%) Citrix
6 3 (5.17%) Cisco
6 3 (5.17%) IBM
6 3 (5.17%) Sophos
6 3 (5.17%) Symantec
7 2 (3.45%) LANDesk
7 2 (3.45%) Lotus
7 2 (3.45%) Bloomberg
8 1 (1.72%) BMC
8 1 (1.72%) Adobe
Swansea, West Glamorgan
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Posted: 2 days ago