The table below looks at the statistics for the Customer Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engineer in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Customer Engineer
Rank 617 569 547
Rank change year-on-year
-48 -22
Contract jobs requiring a Customer Engineer 11 40 35
As % of all contract IT jobs located in the UK 0.021% 0.078% 0.072%
As % of the Job Titles category 0.023% 0.082% 0.076%
Number of daily rates quoted 1 6 10
Average daily rate £175 £444 £135
Average daily rate % change year-on-year
-60.56% +228.70%
UK excluding London average daily rate - £444 £135
% change year-on-year
- +228.70%
Number of hourly rates quoted 6 29 21
Average hourly rate £15.25 £13.38 £15.25
Average hourly rate % change year-on-year
+14.01% -12.29%
90% offered a hourly rate of more than £11.75 £11.46 £13.00
10% offered a hourly rate of more than £17.50 £16.80 £18.70
UK excluding London average hourly rate £15.25 £13.00 £15.25
% change year-on-year
+17.30% -14.75%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48598 48731 45782
As % of all contract IT jobs located in the UK 94.48% 94.46% 94.26%
Number of daily rates quoted 31271 30416 27107
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £260 £238 £225
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1757 1902 2013
Average hourly rate £17.50 £16.72 £17.50
Average hourly rate % change year-on-year
+4.66% -4.45%
90% offered a hourly rate of more than £11.00 £11.00 £11.38
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Customer Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Engineer Jobs Demand Trend in the UK

Customer Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engineer within the UK.

Customer Engineer Daily Rate Trend in the UK

Customer Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engineer within the UK.

Customer Engineer Hourly Rate Trend in the UK

Customer Engineer
Top 21 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engineer within the UK over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -37 11 £175 -60.56% 7
South West +5 3 - -
Bristol - 3 - -
London +5 2 £175 -
East of England +1 2 - - 3
Southampton +13 1 - -
Hampshire +5 1 - -
Cambridgeshire +5 1 - - 2
Huntingdon -2 1 - -
Leeds -9 1 - - 1
West Yorkshire -11 1 - - 1
South East -12 1 - - 2
Yorkshire -16 1 - - 2
North East -24 1 - -
East Midlands - 1 - -
Newcastle upon Tyne - 1 - -
Derbyshire - 1 - -
Tyne and Wear - 1 - -
Derby - 1 - -
Greenwich - 1 - -
Essex - 1 - -

Customer Engineer
Top 30 Related IT Skills

For the 6 months to 8 February 2016, IT contractor jobs within the UK that cited Customer Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Engineer in their job title.

1 20 (66.67%) Windows
2 13 (43.33%) Windows 7
3 11 (36.67%) Migration
4 10 (33.33%) A+ Certification
4 10 (33.33%) Data Migration
5 8 (26.67%) Mathematics
5 8 (26.67%) C
6 6 (20.00%) Active Directory
7 5 (16.67%) TCP/IP
7 5 (16.67%) DNS
8 4 (13.33%) SLA
8 4 (13.33%) LAN
8 4 (13.33%) WAN
8 4 (13.33%) DHCP
8 4 (13.33%) Blackberry
8 4 (13.33%) Android
8 4 (13.33%) iPhone
8 4 (13.33%) Mobile Device Management
9 3 (10.00%) SC Cleared
9 3 (10.00%) Security Cleared
9 3 (10.00%) Microsoft
9 3 (10.00%) Nokia
10 2 (6.67%) ITIL
10 2 (6.67%) Telecoms
10 2 (6.67%) Finance
10 2 (6.67%) Degree
10 2 (6.67%) Windows Vista
10 2 (6.67%) Data Management
10 2 (6.67%) Windows 8
10 2 (6.67%) Data Centre

Customer Engineer
Top Related IT Skills by Category

For the 6 months to 8 February 2016, IT contractor jobs within the UK that cited Customer Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.33%) IIS
Applications
1 1 (3.33%) MS Excel
Communications & Networking
1 5 (16.67%) DNS
1 5 (16.67%) TCP/IP
2 4 (13.33%) DHCP
2 4 (13.33%) LAN
2 4 (13.33%) WAN
3 1 (3.33%) Internet
3 1 (3.33%) SMTP
General
1 2 (6.67%) Finance
1 2 (6.67%) Telecoms
2 1 (3.33%) Banking
Miscellaneous
1 8 (26.67%) Mathematics
2 4 (13.33%) Blackberry
2 4 (13.33%) iPhone
3 2 (6.67%) Analytical Skills
3 2 (6.67%) Data Centre
4 1 (3.33%) Driving Licence
Operating Systems
1 20 (66.67%) Windows
2 13 (43.33%) Windows 7
3 4 (13.33%) Android
4 2 (6.67%) Windows 8
4 2 (6.67%) Windows Vista
5 1 (3.33%) Mac OS
5 1 (3.33%) Windows 10
5 1 (3.33%) Windows Server 2003
5 1 (3.33%) Windows Server 2008
5 1 (3.33%) Windows XP
Processes & Methodologies
1 11 (36.67%) Migration
2 10 (33.33%) Data Migration
3 4 (13.33%) Mobile Device Management
4 2 (6.67%) Data Management
4 2 (6.67%) ITIL
5 1 (3.33%) Asset Management
5 1 (3.33%) Business Development
5 1 (3.33%) Change Management
5 1 (3.33%) Facilities Management
5 1 (3.33%) Mentoring
5 1 (3.33%) Network Management
5 1 (3.33%) Patch Management
5 1 (3.33%) Service Management
Programming Languages
1 8 (26.67%) C
Qualifications
1 10 (33.33%) A+ Certification
2 3 (10.00%) SC Cleared
2 3 (10.00%) Security Cleared
3 2 (6.67%) Degree
4 1 (3.33%) DBS Check
Quality Assurance & Compliance
1 4 (13.33%) SLA
2 1 (3.33%) QA
System Software
1 6 (20.00%) Active Directory
2 1 (3.33%) ISA Server
Systems Management
1 1 (3.33%) AirWatch
1 1 (3.33%) Backup Exec
1 1 (3.33%) Microsoft Data Protection Manager
1 1 (3.33%) NSN NetAct
1 1 (3.33%) SCCM
Vendors
1 3 (10.00%) Microsoft
1 3 (10.00%) Nokia
2 1 (3.33%) arcserve
2 1 (3.33%) Cisco
2 1 (3.33%) Citrix
2 1 (3.33%) HP
2 1 (3.33%) Kaspersky