The statistics below represent IT contracts advertised across the UK that had Customer Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Customer Engineer
UK
Rank 551 618 548
Rank change year-on-year
+67 -70
Contract jobs requiring a Customer Engineer 36 12 59
As % of all contract IT jobs located in the UK 0.080% 0.024% 0.12%
As % of the Job Titles category 0.085% 0.025% 0.12%
Number of daily rates quoted 19 1 5
Median daily rate £125 £175 £450
Median daily rate % change year-on-year
-28.57% -61.11%
UK excluding London median daily rate £125 - £450
Number of hourly rates quoted 11 7 44
Median hourly rate £13.00 £15.25 £13.25
Median hourly rate % change year-on-year
-14.75% +15.09%
90% offered a hourly rate of more than £11.77 £11.90 £12.42
10% offered a hourly rate of more than £15.25 £17.50 £17.50
UK excluding London median hourly rate £13.00 £15.25 £13.00
% change year-on-year
-14.75% +17.30%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42508 47354 48039
As % of all contract IT jobs located in the UK 94.77% 94.75% 94.71%
Number of daily rates quoted 27665 30191 30170
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £600 £587 £570
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 1501 1736 1893
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year
+2.85% +6.06%
90% offered a hourly rate of more than £11.13 £10.75 £10.50
10% offered a hourly rate of more than £45.87 £47.50 £38.50
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

Customer Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured Customer Engineer in the job title.

Customer Engineer Jobs Demand Trend in the UK

Customer Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engineer within the UK.

Customer Engineer Daily Rate Trend in the UK

Customer Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engineer within the UK over the 3 months to 23 January 2017.

Customer Engineer Daily Rate Histogram in the UK

Customer Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engineer within the UK.

Customer Engineer Hourly Rate Trend in the UK

Customer Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engineer within the UK over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +49 30 £125 -28.57% 7
South West +10 9 £111 -
South East +25 7 £156 - 1
Gloucester - 5 £110 -
Gloucestershire - 5 £110 -
London +14 4 £150 -14.28% 3
East of England +7 4 £182 - 2
North East -11 4 £125 -
Hertfordshire - 4 £182 - 2
Tyne and Wear - 4 £125 -
Sunderland - 4 £125 -
Devon - 3 - -
West Yorkshire +15 2 - -
Yorkshire +11 2 - -
Leeds +11 2 - -
Welwyn Garden City - 2 £175 -
Berkshire - 2 £275 -
Hampshire +10 1 £100 -
Buckinghamshire - 1 £145 -
Torquay - 1 - -
Twickenham - 1 - -
Marlborough - 1 £158 -
Portsmouth - 1 £100 -
Reading - 1 £275 -
Slough - 1 - -
Guildford - 1 - -
Ilfracombe - 1 - -
Aylesbury - 1 £145 -
Cardiff - 1 - -
Exeter - 1 - -

Customer Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 23 January 2017, Customer Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Customer Engineer in the job title.

1 37 (67.27%) Windows
2 22 (40.00%) SLA
3 20 (36.36%) Microsoft
3 20 (36.36%) Windows 7
3 20 (36.36%) DBS Check
4 17 (30.91%) Active Directory
4 17 (30.91%) Apple
5 15 (27.27%) MS Office
6 14 (25.45%) Network Management
7 11 (20.00%) Time Management
7 11 (20.00%) Service Delivery
8 10 (18.18%) Internet
9 9 (16.36%) Windows Server 2012
10 8 (14.55%) Apple iOS
10 8 (14.55%) Migration
11 7 (12.73%) Mac OS
11 7 (12.73%) Windows Server
12 6 (10.91%) Data Migration
12 6 (10.91%) SCCM
12 6 (10.91%) Windows Server 2008
12 6 (10.91%) Mac OS X
12 6 (10.91%) DHCP
12 6 (10.91%) A+ Certification
12 6 (10.91%) DNS
13 5 (9.09%) MS Excel
13 5 (9.09%) Windows XP
13 5 (9.09%) VMware
13 5 (9.09%) VMware Infrastructure
13 5 (9.09%) Office 365
13 5 (9.09%) Windows 8

Customer Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.45%) MS Exchange
2 2 (3.64%) CMS
2 2 (3.64%) Exchange Server 2007
2 2 (3.64%) Exchange Server 2010
3 1 (1.82%) Exchange Server 2003
3 1 (1.82%) Exchange Server 2013
3 1 (1.82%) IBM Notes
Applications
1 15 (27.27%) MS Office
2 5 (9.09%) MS Excel
3 4 (7.27%) Spreadsheet
Business Applications
1 3 (5.45%) Payment Gateway
2 1 (1.82%) Traffica
Cloud Services
1 5 (9.09%) Office 365
Communications & Networking
1 10 (18.18%) Internet
2 6 (10.91%) DHCP
2 6 (10.91%) DNS
3 4 (7.27%) Wireless
4 3 (5.45%) TCP/IP
5 2 (3.64%) Intranet
5 2 (3.64%) LAN
5 2 (3.64%) VLAN
5 2 (3.64%) WAN
6 1 (1.82%) BGP
6 1 (1.82%) Cisco IOS
6 1 (1.82%) IOS XR
6 1 (1.82%) OSPF
6 1 (1.82%) VoIP
General
1 2 (3.64%) Banking
1 2 (3.64%) Finance
1 2 (3.64%) Multimedia
1 2 (3.64%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.82%) HTML
Miscellaneous
1 2 (3.64%) Analytical Skills
1 2 (3.64%) Blackberry
1 2 (3.64%) EFT
1 2 (3.64%) iPhone
1 2 (3.64%) Mathematics
2 1 (1.82%) Smartphone
2 1 (1.82%) Virtual Team
Operating Systems
1 37 (67.27%) Windows
2 20 (36.36%) Windows 7
3 9 (16.36%) Windows Server 2012
4 8 (14.55%) Apple iOS
5 7 (12.73%) Mac OS
5 7 (12.73%) Windows Server
6 6 (10.91%) Mac OS X
6 6 (10.91%) Windows Server 2008
7 5 (9.09%) Windows 8
7 5 (9.09%) Windows XP
8 3 (5.45%) Windows Vista
9 2 (3.64%) Android
9 2 (3.64%) Windows Server 2003
10 1 (1.82%) Linux
10 1 (1.82%) Red Hat Enterprise Linux
10 1 (1.82%) Windows 10
Processes & Methodologies
1 14 (25.45%) Network Management
2 11 (20.00%) Service Delivery
2 11 (20.00%) Time Management
3 8 (14.55%) Migration
4 6 (10.91%) Data Migration
5 3 (5.45%) Incident Management
6 2 (3.64%) CRM
6 2 (3.64%) E-Commerce
6 2 (3.64%) ITIL
6 2 (3.64%) Mobile Device Management
6 2 (3.64%) Service Management
6 2 (3.64%) Software Deployment
7 1 (1.82%) Matrix Organization
7 1 (1.82%) Mentoring
7 1 (1.82%) Root Cause Analysis
Programming Languages
1 2 (3.64%) C
1 2 (3.64%) Java
1 2 (3.64%) PHP
Qualifications
1 20 (36.36%) DBS Check
2 6 (10.91%) A+ Certification
3 1 (1.82%) CCIP
3 1 (1.82%) CCNA
3 1 (1.82%) CCNP
3 1 (1.82%) Cisco Certification
3 1 (1.82%) Degree
3 1 (1.82%) Dell Certification
3 1 (1.82%) Network+ Certification
Quality Assurance & Compliance
1 22 (40.00%) SLA
System Software
1 17 (30.91%) Active Directory
2 5 (9.09%) VMware Infrastructure
Systems Management
1 6 (10.91%) SCCM
2 4 (7.27%) Backup Exec
3 2 (3.64%) Systems Management Server (SMS)
4 1 (1.82%) NSN NetAct
Vendors
1 20 (36.36%) Microsoft
2 17 (30.91%) Apple
3 5 (9.09%) VMware
4 4 (7.27%) Citrix
5 3 (5.45%) Cisco
6 2 (3.64%) Dell
6 2 (3.64%) HP
7 1 (1.82%) CommVault
7 1 (1.82%) Lotus
7 1 (1.82%) Oracle
7 1 (1.82%) Red Hat
7 1 (1.82%) Sun