The statistics below represent IT contracts advertised across the UK that had Customer Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Customer Engineer
Rank 629 639 565
Rank change year-on-year
+10 -74
Contract jobs requiring a Customer Engineer 19 21 70
As % of all contract IT jobs located in the UK 0.036% 0.036% 0.12%
As % of the Job Titles category 0.038% 0.038% 0.13%
Number of daily rates quoted 10 2 5
Median daily rate £159 £355 £170
Median daily rate % change year-on-year
-55.28% +108.82%
90% offered a daily rate of more than £139 £179 £133
10% offered a daily rate of more than £188 £531 £435
UK excluding London median daily rate £155 £355 £233
% change year-on-year
-56.33% +52.68%
Number of hourly rates quoted 6 14 62
Median hourly rate £13.50 £11.78 £15.25
Median hourly rate % change year-on-year
+14.60% -22.75%
90% offered a hourly rate of more than £11.50 £11.78 £12.42
10% offered a hourly rate of more than £15.63 £15.68 £17.50
UK excluding London median hourly rate £13.00 £11.78 £13.00
% change year-on-year
+10.35% -9.38%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50559 55175 53302
As % of all contract IT jobs located in the UK 94.62% 94.96% 93.13%
Number of daily rates quoted 33062 35242 32521
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1693 2081 2120
Median hourly rate £16.50 £17.37 £16.50
Median hourly rate % change year-on-year
-5.00% +5.27%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Customer Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured Customer Engineer in the job title.

Customer Engineer Jobs Demand Trend in the UK

Customer Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engineer within the UK.

Customer Engineer Daily Rate Trend in the UK

Customer Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engineer within the UK.

Customer Engineer Hourly Rate Trend in the UK

Customer Engineer
Top 23 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engineer within the UK over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +21 19 £159 -55.28% 8
London -6 7 £159 - 1
South East +11 4 £165 -71.30% 1
North West +15 3 £110 -18.51% 1
South West +11 2 £143 -
East of England +2 2 £213 - 5
Macclesfield - 2 - -
Cheshire - 2 - -
Cambridgeshire - 2 £213 - 2
Bristol -1 1 - -
Gloucestershire - 1 £143 -
Yorkshire - 1 £150 -
Cambridge - 1 - - 1
Huntingdon - 1 £213 -
Hampshire - 1 - -
Middlesex - 1 £160 -
West Sussex - 1 - -
Isle of Wight - 1 £170 -
Gloucester - 1 £143 -
Worthing - 1 - -
East Yorkshire - 1 £150 -
Manchester - 1 £110 - 1
Hull - 1 £150 -

Customer Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 28 September 2016, Customer Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Customer Engineer in the job title.

1 15 (48.39%) Windows
2 9 (29.03%) Microsoft
3 8 (25.81%) SLA
4 7 (22.58%) Active Directory
4 7 (22.58%) MS Office
4 7 (22.58%) Windows 7
5 6 (19.35%) SCCM
5 6 (19.35%) Network Management
5 6 (19.35%) Windows 8
5 6 (19.35%) Apple
5 6 (19.35%) Internet
5 6 (19.35%) Service Delivery
6 5 (16.13%) DBS Check
7 4 (12.90%) Analytical Skills
7 4 (12.90%) Traffica
7 4 (12.90%) NSN NetAct
7 4 (12.90%) Apple iOS
7 4 (12.90%) Time Management
7 4 (12.90%) Spreadsheet
7 4 (12.90%) Red Hat Enterprise Linux
7 4 (12.90%) Windows Vista
7 4 (12.90%) Wireless
7 4 (12.90%) Telecoms
7 4 (12.90%) Red Hat
7 4 (12.90%) Oracle
7 4 (12.90%) Linux
8 3 (9.68%) Windows XP
8 3 (9.68%) DHCP
8 3 (9.68%) C
8 3 (9.68%) Mac OS X

Customer Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.45%) Exchange Server 2003
1 2 (6.45%) Exchange Server 2007
1 2 (6.45%) Exchange Server 2010
1 2 (6.45%) MS Exchange
2 1 (3.23%) IBM Notes
Applications
1 7 (22.58%) MS Office
2 4 (12.90%) Spreadsheet
3 2 (6.45%) MS Excel
Business Applications
1 4 (12.90%) Traffica
Cloud Services
1 2 (6.45%) Office 365
2 1 (3.23%) Google Apps
2 1 (3.23%) Microsoft Azure
Communications & Networking
1 6 (19.35%) Internet
2 4 (12.90%) Wireless
3 3 (9.68%) DHCP
3 3 (9.68%) DNS
3 3 (9.68%) Intranet
4 2 (6.45%) LAN
4 2 (6.45%) TCP/IP
4 2 (6.45%) WAN
5 1 (3.23%) Broadband
5 1 (3.23%) Structured Cabling
Database & Business Intelligence
1 1 (3.23%) Azure SQL Database
1 1 (3.23%) Big Data
1 1 (3.23%) Hadoop
1 1 (3.23%) Power BI
1 1 (3.23%) SQL Server
1 1 (3.23%) SQL Server Analysis Services
1 1 (3.23%) SQL Server Integration Services
1 1 (3.23%) SQL Server Reporting Services
General
1 4 (12.90%) Telecoms
2 2 (6.45%) Finance
3 1 (3.23%) Banking
3 1 (3.23%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (3.23%) .NET
Miscellaneous
1 4 (12.90%) Analytical Skills
2 3 (9.68%) Mathematics
3 2 (6.45%) Blackberry
3 2 (6.45%) iPhone
4 1 (3.23%) NHS
Operating Systems
1 15 (48.39%) Windows
2 7 (22.58%) Windows 7
3 6 (19.35%) Windows 8
4 4 (12.90%) Apple iOS
4 4 (12.90%) Linux
4 4 (12.90%) Red Hat Enterprise Linux
4 4 (12.90%) Windows Vista
5 3 (9.68%) Mac OS X
5 3 (9.68%) Windows Server 2008
5 3 (9.68%) Windows XP
6 2 (6.45%) Android
6 2 (6.45%) Mac OS
6 2 (6.45%) Windows Server 2003
7 1 (3.23%) Windows 10
7 1 (3.23%) Windows Server
7 1 (3.23%) Windows Server 2012
Processes & Methodologies
1 6 (19.35%) Network Management
1 6 (19.35%) Service Delivery
2 4 (12.90%) Time Management
3 2 (6.45%) Migration
3 2 (6.45%) Mobile Device Management
3 2 (6.45%) Software Deployment
4 1 (3.23%) Agile Software Development
4 1 (3.23%) Business Intelligence
4 1 (3.23%) Coaching
4 1 (3.23%) Continuous Improvement
4 1 (3.23%) Customer Engagement
4 1 (3.23%) Data Migration
4 1 (3.23%) High Availability
4 1 (3.23%) ITIL
4 1 (3.23%) Machine Learning
4 1 (3.23%) Performance Tuning
Programming Languages
1 3 (9.68%) C
2 1 (3.23%) C#
2 1 (3.23%) SQL
2 1 (3.23%) T-SQL
Qualifications
1 5 (16.13%) DBS Check
2 2 (6.45%) BPSS Clearance
3 1 (3.23%) A+ Certification
3 1 (3.23%) Dell Certification
3 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 8 (25.81%) SLA
2 1 (3.23%) Disclosure Scotland
System Software
1 7 (22.58%) Active Directory
2 1 (3.23%) VMware Infrastructure
Systems Management
1 6 (19.35%) SCCM
2 4 (12.90%) NSN NetAct
3 2 (6.45%) Systems Management Server (SMS)
Vendors
1 9 (29.03%) Microsoft
2 6 (19.35%) Apple
3 4 (12.90%) Oracle
3 4 (12.90%) Red Hat
4 3 (9.68%) HP
4 3 (9.68%) Nokia
5 2 (6.45%) Dell
6 1 (3.23%) BT
6 1 (3.23%) Citrix
6 1 (3.23%) Google
6 1 (3.23%) Lotus
6 1 (3.23%) Sun
6 1 (3.23%) VMware