The table below looks at the statistics for the Customer Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engineer in their job title over the 3 months to 26 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Mar 2015
Same period 2014 Same period 2013
Customer Engineer
Rank 557 547 503
Rank change year-on-year
-10 -44
Contract jobs requiring a Customer Engineer 40 25 32
As % of all contract IT jobs located in the UK 0.074% 0.048% 0.070%
As % of the Job Titles category 0.080% 0.052% 0.076%
Number of daily rates quoted 2 1 7
Average daily rate
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£118 £335 £120
Average daily rate % change year-on-year
-64.70% +179.16%
90% offered a daily rate of more than £97 £335 £110
10% offered a daily rate of more than £140 £335 £122
UK excluding London average daily rate £118 £335 £119
% change year-on-year
-64.70% +182.10%
Number of hourly rates quoted 33 24 21
Average hourly rate £13.25 £15.25 £16.36
Average hourly rate % change year-on-year
-13.11% -6.78%
90% offered a hourly rate of more than £12.42 £13.00 £12.42
10% offered a hourly rate of more than £16.80 £16.56 £16.72
UK excluding London average hourly rate £13.00 £15.25 £16.36
% change year-on-year
-14.75% -6.78%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
49911 48452 42119
As % of all contract IT jobs located in the UK 92.45% 92.38% 92.75%
Number of daily rates quoted 30221 29000 24202
Average daily rate £400 £400 £400
90% offered a daily rate of more than £240 £228 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1962 2019 2153
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £17.00 £17.00 £17.50
% change year-on-year
- -2.85%

Customer Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Engineer Jobs Demand Trend in the UK

Customer Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engineer within the UK.

Customer Engineer Daily Rate Trend in the UK

Customer Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engineer within the UK.

Customer Engineer Hourly Rate Trend in the UK

Customer Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Customer Engineer within the UK over the 3 months to 26 March 2015.

Customer Engineer Hourly Rate Histogram in the UK

Customer Engineer
Top 26 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engineer within the UK over the 3 months to 26 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -6 36 £118 -64.70% 8
West Yorkshire +1 10 - -
Yorkshire -5 10 - -
East of England - 7 - -
London +7 6 - - 3
Cambridgeshire - 6 - -
South East -12 5 £118 -64.70% 3
Bradford -14 5 - -
City of London - 5 - - 1
Berkshire -10 2 £145 -
North West -25 2 - -
Reading - 2 £145 -
Aberdeen +1 1 - -
Scotland -9 1 - -
Merseyside -17 1 - -
Liverpool - 1 - -
Buckinghamshire - - - -
Middlesex - - - - 3
Oxfordshire - - - -
Surrey - - - -
Banbury - - - -
Cambridge - - - -
Enfield - - - -
Salford - - - -
Manchester - - - -
Milton Keynes - - - -

Customer Engineer
Top 30 Related IT Skills

For the 6 months to 26 March 2015, IT contractor jobs within the UK that cited Customer Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Engineer in their job title.

1 74 (58.27%) Windows
2 60 (47.24%) Windows 7
3 24 (18.90%) Migration
3 24 (18.90%) Data Migration
4 23 (18.11%) Computacenter
5 22 (17.32%) A+ Certification
6 14 (11.02%) Microsoft
6 14 (11.02%) Linux
7 13 (10.24%) Windows XP
7 13 (10.24%) Remedy
7 13 (10.24%) Red Hat
7 13 (10.24%) Red Hat Enterprise Linux
8 12 (9.45%) C
9 11 (8.66%) MS Office
9 11 (8.66%) Active Directory
9 11 (8.66%) Mathematics
10 9 (7.09%) Oracle
11 8 (6.30%) Telecoms
11 8 (6.30%) SCCM
11 8 (6.30%) NSN NetAct
12 7 (5.51%) Blackberry
12 7 (5.51%) DNS
13 6 (4.72%) SLA
13 6 (4.72%) HP
13 6 (4.72%) Dell
13 6 (4.72%) Blackberry Enterprise Server
13 6 (4.72%) 2G
13 6 (4.72%) 3G
13 6 (4.72%) MGW
13 6 (4.72%) Analytical Skills

Customer Engineer
Top Related IT Skills by Category

For the 6 months to 26 March 2015, IT contractor jobs within the UK that cited Customer Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (4.72%) Blackberry Enterprise Server
2 4 (3.15%) IBM Notes
3 3 (2.36%) MS Exchange
4 1 (0.79%) Exchange Server 2010
Applications
1 11 (8.66%) MS Office
2 5 (3.94%) MS Excel
3 3 (2.36%) Spreadsheet
Business Applications
1 1 (0.79%) assyst
Communications & Networking
1 7 (5.51%) DNS
2 6 (4.72%) 2G
2 6 (4.72%) 3G
2 6 (4.72%) MGW
3 5 (3.94%) VoIP
4 4 (3.15%) GSM
4 4 (3.15%) LDAP
4 4 (3.15%) HTTP
4 4 (3.15%) TCP/IP
4 4 (3.15%) SMPP
4 4 (3.15%) Megaco
4 4 (3.15%) TCAP
4 4 (3.15%) SCCP
4 4 (3.15%) INAP
4 4 (3.15%) 4G
4 4 (3.15%) M3UA
4 4 (3.15%) SCTP
4 4 (3.15%) XCAP
4 4 (3.15%) LTE
5 3 (2.36%) VPN
General
1 8 (6.30%) Telecoms
2 2 (1.57%) Finance
2 2 (1.57%) Publishing
2 2 (1.57%) French Language
2 2 (1.57%) German Language
2 2 (1.57%) Spanish Language
2 2 (1.57%) Banking
3 1 (0.79%) Retail
Libraries, Frameworks & Software Standards
1 4 (3.15%) SOAP
Miscellaneous
1 11 (8.66%) Mathematics
2 7 (5.51%) Blackberry
3 6 (4.72%) Analytical Skills
4 1 (0.79%) iPad
4 1 (0.79%) Smartphone
4 1 (0.79%) iPhone
4 1 (0.79%) Chip and PIN
4 1 (0.79%) NHS
Operating Systems
1 74 (58.27%) Windows
2 60 (47.24%) Windows 7
3 14 (11.02%) Linux
4 13 (10.24%) Windows XP
4 13 (10.24%) Red Hat Enterprise Linux
5 5 (3.94%) UNIX
6 4 (3.15%) Solaris
6 4 (3.15%) Windows 8
7 3 (2.36%) Windows Server 2008
7 3 (2.36%) Mac OS X
8 2 (1.57%) Apple iOS
9 1 (0.79%) Windows 2000 Server
9 1 (0.79%) CentOS
9 1 (0.79%) Windows Vista
9 1 (0.79%) Windows Server 2003
Processes & Methodologies
1 24 (18.90%) Migration
1 24 (18.90%) Data Migration
2 2 (1.57%) CRM
2 2 (1.57%) ITIL
2 2 (1.57%) Service Management
3 1 (0.79%) Root Cause Analysis
3 1 (0.79%) Software Deployment
Programming Languages
1 12 (9.45%) C
Qualifications
1 22 (17.32%) A+ Certification
2 2 (1.57%) Degree
3 1 (0.79%) DCSE
3 1 (0.79%) HP APS
3 1 (0.79%) SC Cleared
3 1 (0.79%) Security Cleared
3 1 (0.79%) ITIL Certification
Quality Assurance & Compliance
1 6 (4.72%) SLA
System Software
1 11 (8.66%) Active Directory
2 2 (1.57%) Firmware
3 1 (0.79%) VMware ESXi
Systems Management
1 8 (6.30%) SCCM
1 8 (6.30%) NSN NetAct
2 1 (0.79%) Systems Management Server (SMS)
Vendors
1 23 (18.11%) Computacenter
2 14 (11.02%) Microsoft
3 13 (10.24%) Remedy
3 13 (10.24%) Red Hat
4 9 (7.09%) Oracle
5 6 (4.72%) HP
5 6 (4.72%) Dell
6 4 (3.15%) Lotus
7 3 (2.36%) Apple
7 3 (2.36%) IBM
8 2 (1.57%) Cisco
8 2 (1.57%) Citrix
8 2 (1.57%) Adobe
8 2 (1.57%) Sun
8 2 (1.57%) McAfee
8 2 (1.57%) Juniper
8 2 (1.57%) LANDesk
8 2 (1.57%) Altiris
9 1 (0.79%) ServiceNow
9 1 (0.79%) VMware