The statistics below represent IT contracts advertised across the UK that had Customer Support Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 May 2016
Same period 2015 Same period 2014
Customer Support Manager
Rank - 622 616
Contract jobs requiring a Customer Support Manager 0 1 2
As % of all contract IT jobs located in the UK - 0.002% 0.004%
As % of the Job Titles category - 0.002% 0.004%
Number of daily rates quoted 0 1 2
Median daily rate - £210 £345
Median daily rate % change year-on-year
- -39.13%
UK excluding London median daily rate - - -
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50844 52173 51273
As % of all contract IT jobs located in the UK 94.75% 94.70% 94.50%
Number of daily rates quoted 33234 32322 31697
Median daily rate £425 £400 £393
Median daily rate % change year-on-year
+6.25% +1.91%
90% offered a daily rate of more than £260 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1467 2070 2148
Median hourly rate £18.00 £16.83 £17.00
Median hourly rate % change year-on-year
+6.98% -1.02%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.50 £39.50
UK excluding London median hourly rate £17.50 £16.00 £16.50
% change year-on-year
+9.37% -3.03%

Customer Support Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Customer Support Manager in the job title.

Customer Support Manager Jobs Demand Trend in the UK

Customer Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Support Manager within the UK.

Customer Support Manager Daily Rate Trend in the UK

Customer Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Support Manager within the UK.

Customer Support Manager Hourly Rate Trend in the UK

Customer Support Manager Skill Set
Top 17 Related IT Skills

For the 6 months to 30 May 2016, Customer Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Customer Support Manager in the job title.

1 4 (80.00%) SLA
1 4 (80.00%) ITIL
1 4 (80.00%) ITIL V3
2 3 (60.00%) Analytical Skills
2 3 (60.00%) Telecoms
3 2 (40.00%) Service Management
3 2 (40.00%) MS PowerPoint
3 2 (40.00%) MS Office
3 2 (40.00%) Time Management
4 1 (20.00%) Continuous Improvement
4 1 (20.00%) QA
4 1 (20.00%) Problem Management
4 1 (20.00%) JIRA
4 1 (20.00%) Service Delivery
4 1 (20.00%) Workflow
4 1 (20.00%) Publishing
4 1 (20.00%) MS Excel

Customer Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (40.00%) MS Office
1 2 (40.00%) MS PowerPoint
2 1 (20.00%) MS Excel
Development Applications
1 1 (20.00%) JIRA
General
1 3 (60.00%) Telecoms
2 1 (20.00%) Publishing
Miscellaneous
1 3 (60.00%) Analytical Skills
Processes & Methodologies
1 4 (80.00%) ITIL
1 4 (80.00%) ITIL V3
2 2 (40.00%) Service Management
2 2 (40.00%) Time Management
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Problem Management
3 1 (20.00%) Service Delivery
3 1 (20.00%) Workflow
Quality Assurance & Compliance
1 4 (80.00%) SLA
2 1 (20.00%) QA