The table below looks at the statistics for the Deskside Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Deskside Support in their job title over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Deskside Support
Rank 591 562 539
Rank change year-on-year
-29 -23
Contract jobs requiring a Deskside Support 14 19 9
As % of all contract IT jobs located in the UK 0.026% 0.036% 0.019%
As % of the Job Titles category 0.028% 0.039% 0.021%
Number of daily rates quoted 4 7 2
Average daily rate
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£143 £160 £120
Average daily rate % change year-on-year
-10.93% +33.33%
90% offered a daily rate of more than £110 £100 £88
10% offered a daily rate of more than £193 £207 £152
UK excluding London average daily rate - £120 £80
% change year-on-year
- +50.00%
Number of hourly rates quoted 4 8 3
Average hourly rate £10.50 £13.87 £15.50
Average hourly rate % change year-on-year
-24.29% -10.51%
UK excluding London average hourly rate £10.50 £13.87 £15.00
% change year-on-year
-24.29% -7.53%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50225 48710 42844
As % of all contract IT jobs located in the UK 92.36% 92.47% 92.43%
Number of daily rates quoted 31072 30211 24612
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1971 1993 2105
Average hourly rate £16.60 £17.00 £18.50
Average hourly rate % change year-on-year
-2.35% -8.10%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £40.50 £40.00 £41.50
UK excluding London average hourly rate £16.16 £16.75 £17.50
% change year-on-year
-3.52% -4.28%

Deskside Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Deskside Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Deskside Support Jobs Demand Trend in the UK

Deskside Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Deskside Support within the UK.

Deskside Support Daily Rate Trend in the UK

Deskside Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Deskside Support within the UK.

Deskside Support Hourly Rate Trend in the UK

Deskside Support
Top 14 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Deskside Support within the UK over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 14 £143 -10.93%
London +11 7 £143 -25.97%
East of England 0 4 - -
Hertfordshire - 4 - -
Stevenage - 3 - -
City of London +4 2 £175 -
Yorkshire -18 2 - -
Hull - 2 - -
Welling - 2 £110 -
East Yorkshire - 2 - -
East Midlands - 1 - -
Nottingham - 1 - -
Rickmansworth - 1 - -
Nottinghamshire - 1 - -

Deskside Support
Top 30 Related IT Skills

For the 6 months to 26 May 2015, IT contractor jobs within the UK that cited Deskside Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Deskside Support in their job title.

1 25 (55.56%) Windows
2 22 (48.89%) MS Office
3 17 (37.78%) Windows XP
3 17 (37.78%) Windows 7
4 16 (35.56%) Blackberry
5 15 (33.33%) MS Excel
6 14 (31.11%) Microsoft
7 11 (24.44%) SLA
8 10 (22.22%) ITIL
8 10 (22.22%) Windows Server 2003
8 10 (22.22%) Data Protection
8 10 (22.22%) SC Cleared
8 10 (22.22%) Security Cleared
9 9 (20.00%) iPad
9 9 (20.00%) Banking
10 7 (15.56%) Windows Server 2008
10 7 (15.56%) Retail
10 7 (15.56%) Retail Banking
10 7 (15.56%) Apple
10 7 (15.56%) Active Directory
10 7 (15.56%) TCP/IP
11 6 (13.33%) VPN
11 6 (13.33%) Back Office
11 6 (13.33%) Finance
11 6 (13.33%) Android
12 5 (11.11%) iPhone
12 5 (11.11%) Windows Vista
12 5 (11.11%) Ethernet
12 5 (11.11%) IBM Notes
12 5 (11.11%) Lotus

Deskside Support
Top Related IT Skills by Category

For the 6 months to 26 May 2015, IT contractor jobs within the UK that cited Deskside Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Deskside Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (11.11%) IBM Notes
2 3 (6.67%) Blackberry Enterprise Server
3 2 (4.44%) MS Exchange
4 1 (2.22%) Exchange Server 2010
4 1 (2.22%) SharePoint
Applications
1 22 (48.89%) MS Office
2 15 (33.33%) MS Excel
Business Applications
1 4 (8.89%) Eikon
Communications & Networking
1 7 (15.56%) TCP/IP
2 6 (13.33%) VPN
3 5 (11.11%) SAN
3 5 (11.11%) Ethernet
General
1 9 (20.00%) Banking
2 7 (15.56%) Retail
2 7 (15.56%) Retail Banking
3 6 (13.33%) Back Office
3 6 (13.33%) Finance
4 3 (6.67%) Japanese Language
5 1 (2.22%) Automotive
5 1 (2.22%) Law
5 1 (2.22%) Legal
Libraries, Frameworks & Software Standards
1 3 (6.67%) Application Packaging
Miscellaneous
1 16 (35.56%) Blackberry
2 9 (20.00%) iPad
3 5 (11.11%) iPhone
4 4 (8.89%) PDA
4 4 (8.89%) CMDB
5 3 (6.67%) Analytical Skills
6 2 (4.44%) NHS
7 1 (2.22%) Smartcard
7 1 (2.22%) Handset
7 1 (2.22%) BYOD
Operating Systems
1 25 (55.56%) Windows
2 17 (37.78%) Windows XP
2 17 (37.78%) Windows 7
3 10 (22.22%) Windows Server 2003
4 7 (15.56%) Windows Server 2008
5 6 (13.33%) Android
6 5 (11.11%) Windows Vista
7 3 (6.67%) Windows 2000
7 3 (6.67%) Windows 8
8 1 (2.22%) Windows Server 2012
Processes & Methodologies
1 10 (22.22%) ITIL
1 10 (22.22%) Data Protection
2 4 (8.89%) Migration
3 3 (6.67%) Security Management
4 1 (2.22%) Performance Management
4 1 (2.22%) Data Migration
4 1 (2.22%) ITIL V3
4 1 (2.22%) Software Distribution
4 1 (2.22%) Technical Analysis
4 1 (2.22%) Line Management
4 1 (2.22%) Patch Management
Programming Languages
1 2 (4.44%) Java
Qualifications
1 10 (22.22%) SC Cleared
1 10 (22.22%) Security Cleared
2 5 (11.11%) Microsoft Certification
2 5 (11.11%) A+ Certification
3 4 (8.89%) MCITP
3 4 (8.89%) MCSE
4 1 (2.22%) MCSA
4 1 (2.22%) CTC Cleared
4 1 (2.22%) Degree
Quality Assurance & Compliance
1 11 (24.44%) SLA
System Software
1 7 (15.56%) Active Directory
Systems Management
1 3 (6.67%) SCCM
2 2 (4.44%) Norton AntiVirus
Vendors
1 14 (31.11%) Microsoft
2 7 (15.56%) Apple
3 5 (11.11%) Citrix
3 5 (11.11%) Lotus
4 4 (8.89%) Reuters
4 4 (8.89%) Bloomberg
5 2 (4.44%) Symantec
5 2 (4.44%) Becrypt
5 2 (4.44%) Oracle
5 2 (4.44%) Dell
6 1 (2.22%) HP
6 1 (2.22%) Nokia