The table below looks at the statistics for the Deskside Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Deskside Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Deskside Support
Rank 552 560 548
Rank change year-on-year
+8 -12
Contract jobs requiring a Deskside Support 43 22 9
As % of all contract IT jobs located in the UK 0.078% 0.043% 0.018%
As % of the Job Titles category 0.085% 0.046% 0.020%
Number of daily rates quoted 19 3 3
Average daily rate
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£165 £240 £190
Average daily rate % change year-on-year
-31.25% +26.31%
UK excluding London average daily rate £153 £130 £190
% change year-on-year
+17.30% -31.57%
Number of hourly rates quoted 12 9 3
Average hourly rate £15.77 £13.50 £15.77
Average hourly rate % change year-on-year
+16.81% -14.39%
UK excluding London average hourly rate £15.14 £13.50 £16.24
% change year-on-year
+12.11% -16.84%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50642 47729 46134
As % of all contract IT jobs located in the UK 91.79% 92.49% 92.95%
Number of daily rates quoted 32228 28770 26034
Average daily rate £400 £400 £380
Average daily rate % change year-on-year
- +5.26%
90% offered a daily rate of more than £230 £225 £225
10% offered a daily rate of more than £575 £575 £558
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2044 2098 2641
Average hourly rate £16.00 £17.50 £18.50
Average hourly rate % change year-on-year
-8.57% -5.40%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.50 £40.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Deskside Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Deskside Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Deskside Support Jobs Demand Trend in the UK

Deskside Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Deskside Support within the UK.

Deskside Support Daily Rate Trend in the UK

Deskside Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Deskside Support within the UK over the 3 months to 19 December 2014.

Deskside Support Daily Rate Histogram in the UK

Deskside Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Deskside Support within the UK.

Deskside Support Hourly Rate Trend in the UK

Deskside Support
Top 25 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Deskside Support within the UK over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -8 40 £165 -31.25% 2
London +32 21 £178 -31.06%
South East -17 8 £170 +30.76%
East Midlands +3 4 £110 - 1
Yorkshire -10 3 £300 - 1
Hampshire - 3 £200 -
North West - 2 £151 -
City of London +7 1 £165 -35.92%
Berkshire +1 1 £170 -
Cheshire - 1 £170 -
Derbyshire - - - -
Nottinghamshire - - - -
Surrey - - - -
North East - - - -
Manchester - - - -
Newcastle upon Tyne - - - -
Nottingham - - - -
Runcorn - - - -
Slough - - - -
Aldershot - - - -
Derby - - - -
Horley - - - -
Hull - - - -
Tyne and Wear - - - -
East Yorkshire - - - -

Deskside Support
Top 30 Related IT Skills

For the 6 months to 19 December 2014, IT contractor jobs within the UK that cited Deskside Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Deskside Support in their job title.

1 71 (69.61%) Windows
2 49 (48.04%) MS Office
2 49 (48.04%) Microsoft
3 46 (45.10%) Windows 7
4 44 (43.14%) ITIL
5 36 (35.29%) Windows XP
6 31 (30.39%) SLA
7 27 (26.47%) Active Directory
8 23 (22.55%) Blackberry
9 22 (21.57%) Microsoft Certification
10 21 (20.59%) MS Excel
11 19 (18.63%) A+ Certification
12 18 (17.65%) MCITP
12 18 (17.65%) CMDB
12 18 (17.65%) Data Protection
12 18 (17.65%) MCSE
13 17 (16.67%) VPN
14 15 (14.71%) Windows Server 2003
14 15 (14.71%) Windows Server 2008
14 15 (14.71%) Windows Vista
15 12 (11.76%) TCP/IP
15 12 (11.76%) iPad
15 12 (11.76%) Security Cleared
16 11 (10.78%) SC Cleared
16 11 (10.78%) LAN
17 10 (9.80%) Apple
18 9 (8.82%) iPhone
18 9 (8.82%) Lotus
18 9 (8.82%) IBM Notes
18 9 (8.82%) Dell

Deskside Support
Top Related IT Skills by Category

For the 6 months to 19 December 2014, IT contractor jobs within the UK that cited Deskside Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Deskside Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (8.82%) IBM Notes
2 8 (7.84%) MS Exchange
3 5 (4.90%) SharePoint
4 2 (1.96%) Exchange Server 2007
5 1 (0.98%) Lotus Domino
5 1 (0.98%) Exchange Server 2003
5 1 (0.98%) Lync
Applications
1 49 (48.04%) MS Office
2 21 (20.59%) MS Excel
3 1 (0.98%) MS PowerPoint
Business Applications
1 1 (0.98%) Eikon
Cloud Services
1 3 (2.94%) Office 365
Communications & Networking
1 17 (16.67%) VPN
2 12 (11.76%) TCP/IP
3 11 (10.78%) LAN
4 6 (5.88%) WAN
5 4 (3.92%) SAN
5 4 (3.92%) DNS
6 3 (2.94%) Ethernet
7 2 (1.96%) Firewall
7 2 (1.96%) DHCP
8 1 (0.98%) 3G
8 1 (0.98%) Wireless
Development Applications
1 3 (2.94%) Team Foundation Server
General
1 8 (7.84%) Finance
2 7 (6.86%) Law
2 7 (6.86%) Legal
2 7 (6.86%) Banking
3 6 (5.88%) Retail
3 6 (5.88%) Retail Banking
4 5 (4.90%) Back Office
5 1 (0.98%) Telecoms
5 1 (0.98%) Front Office
5 1 (0.98%) Mandarin Language
5 1 (0.98%) Cantonese Language
Libraries, Frameworks & Software Standards
1 5 (4.90%) Application Packaging
Miscellaneous
1 23 (22.55%) Blackberry
2 18 (17.65%) CMDB
3 12 (11.76%) iPad
4 9 (8.82%) iPhone
5 4 (3.92%) NHS
6 3 (2.94%) Handset
7 2 (1.96%) Management Information System
8 1 (0.98%) PDA
8 1 (0.98%) Video Conferencing
8 1 (0.98%) Computer Science
8 1 (0.98%) Analytical Skills
Operating Systems
1 71 (69.61%) Windows
2 46 (45.10%) Windows 7
3 36 (35.29%) Windows XP
4 15 (14.71%) Windows Server 2003
4 15 (14.71%) Windows Server 2008
4 15 (14.71%) Windows Vista
5 5 (4.90%) Apple iOS
5 5 (4.90%) Windows 2000
6 3 (2.94%) Mac OS X
6 3 (2.94%) Android
7 1 (0.98%) Windows 8
Processes & Methodologies
1 44 (43.14%) ITIL
2 18 (17.65%) Data Protection
3 7 (6.86%) Service Management
4 6 (5.88%) Document Management
5 5 (4.90%) Asset Management
5 5 (4.90%) ITSM
6 4 (3.92%) Project Management
7 3 (2.94%) Migration
7 3 (2.94%) Release Management
7 3 (2.94%) ITIL V3
7 3 (2.94%) Software Distribution
8 2 (1.96%) Kalman Filter
8 2 (1.96%) Line Management
8 2 (1.96%) Problem Management
8 2 (1.96%) Data Migration
8 2 (1.96%) Service Delivery
9 1 (0.98%) Quality Management
9 1 (0.98%) Change Management
9 1 (0.98%) Disaster Recovery
9 1 (0.98%) Security Management
Programming Languages
1 2 (1.96%) SQL
Qualifications
1 22 (21.57%) Microsoft Certification
2 19 (18.63%) A+ Certification
3 18 (17.65%) MCITP
3 18 (17.65%) MCSE
4 12 (11.76%) Security Cleared
5 11 (10.78%) SC Cleared
6 7 (6.86%) Dell Certification
7 3 (2.94%) ITIL Certification
7 3 (2.94%) MCP
7 3 (2.94%) MOS
7 3 (2.94%) ITIL Foundation Certificate
8 1 (0.98%) Degree
Quality Assurance & Compliance
1 31 (30.39%) SLA
2 3 (2.94%) QA
System Software
1 27 (26.47%) Active Directory
2 2 (1.96%) VMware Infrastructure
2 2 (1.96%) Microsoft App-V
Systems Management
1 8 (7.84%) SCCM
2 3 (2.94%) Symantec Enterprise Vault
3 1 (0.98%) ARCserve
3 1 (0.98%) CA Spectrum
Vendors
1 49 (48.04%) Microsoft
2 10 (9.80%) Apple
3 9 (8.82%) Lotus
3 9 (8.82%) Dell
4 8 (7.84%) Citrix
4 8 (7.84%) HP
4 8 (7.84%) Oracle
5 4 (3.92%) Symantec
6 3 (2.94%) VMware
7 2 (1.96%) Bloomberg
7 2 (1.96%) McAfee
7 2 (1.96%) Cisco
8 1 (0.98%) IBM
8 1 (0.98%) Avaya
8 1 (0.98%) CA
8 1 (0.98%) Nokia
8 1 (0.98%) Reuters
8 1 (0.98%) BT
8 1 (0.98%) Polycom
8 1 (0.98%) Becrypt
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Rate: £15.77 per hour
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