The table below looks at the statistics for the Deskside Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Deskside Support in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Deskside Support
Rank 556 567 591
Rank change year-on-year
+11 +24
Contract jobs requiring a Deskside Support 58 11 12
As % of all contract IT jobs located in the UK 0.10% 0.021% 0.021%
As % of the Job Titles category 0.11% 0.023% 0.022%
Number of daily rates quoted 21 2 1
Average daily rate
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of your Daily Rate
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£145 £300 £210
Average daily rate % change year-on-year
-51.66% +42.85%
UK excluding London average daily rate £130 £300 -
% change year-on-year
-56.66% -
Number of hourly rates quoted 20 4 2
Average hourly rate £14.50 £18.28 £15.75
Average hourly rate % change year-on-year
-20.65% +16.03%
90% offered a hourly rate of more than £10.50 £12.93 £10.35
10% offered a hourly rate of more than £15.77 £19.57 £21.15
UK excluding London average hourly rate £13.25 £19.28 £15.75
% change year-on-year
-31.25% +22.38%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52507 48877 54297
As % of all contract IT jobs located in the UK 90.85% 92.73% 92.94%
Number of daily rates quoted 32079 29293 30388
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £233 £230
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 2048 2078 2690
Average hourly rate £16.61 £17.00 £18.00
Average hourly rate % change year-on-year
-2.30% -5.55%
90% offered a hourly rate of more than £10.50 £11.00 £11.34
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Deskside Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Deskside Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Deskside Support Jobs Demand Trend in the UK

Deskside Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Deskside Support within the UK.

Deskside Support Daily Rate Trend in the UK

Deskside Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Deskside Support within the UK.

Deskside Support Hourly Rate Trend in the UK

Deskside Support
Top 26 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Deskside Support within the UK over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +25 53 £153 -23.75% 7
London +33 22 £180 - 5
South East +6 17 £145 -27.50% 1
Yorkshire - 6 £180 - 1
Berkshire +12 3 - -
Slough 0 3 - -
Surrey - 3 - -
East Midlands - 3 £115 -
East Yorkshire - 2 - -
Hampshire - 2 - -
Horley - 2 - -
Hull - 2 - -
East of England -26 1 £130 -
North West - 1 - -
Manchester - 1 - -
Nottingham - - - -
Portsmouth - - - -
Derby - - - -
Hoddesdon - - - -
Hertfordshire - - - -
Nottinghamshire - - - -
City of London - - - - 3
Docklands, London - - - -
Stevenage - - - -
Bedfordshire - - - -
Derbyshire - - - -

Deskside Support
Top 30 Related IT Skills

For the 6 months to 23 September 2014, IT contractor jobs within the UK that cited Deskside Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Deskside Support in their job title.

1 53 (70.67%) Windows
2 37 (49.33%) Microsoft
3 34 (45.33%) MS Office
4 31 (41.33%) Windows 7
5 29 (38.67%) ITIL
6 25 (33.33%) Active Directory
7 24 (32.00%) Windows XP
8 22 (29.33%) SLA
9 17 (22.67%) MS Excel
10 14 (18.67%) Microsoft Certification
11 13 (17.33%) TCP/IP
11 13 (17.33%) VPN
12 12 (16.00%) LAN
12 12 (16.00%) Blackberry
12 12 (16.00%) Data Protection
13 11 (14.67%) Windows Vista
13 11 (14.67%) iPad
13 11 (14.67%) MCSE
13 11 (14.67%) A+ Certification
14 10 (13.33%) MCITP
15 9 (12.00%) CMDB
15 9 (12.00%) SC Cleared
15 9 (12.00%) Security Cleared
15 9 (12.00%) Service Management
15 9 (12.00%) Lotus
15 9 (12.00%) Windows Server 2003
15 9 (12.00%) IBM Notes
16 8 (10.67%) WAN
17 7 (9.33%) SCCM
17 7 (9.33%) iPhone

Deskside Support
Top Related IT Skills by Category

For the 6 months to 23 September 2014, IT contractor jobs within the UK that cited Deskside Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Deskside Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (12.00%) IBM Notes
2 4 (5.33%) MS Exchange
3 3 (4.00%) SharePoint
4 2 (2.67%) Exchange Server 2007
5 1 (1.33%) Lync
5 1 (1.33%) Exchange Server 2003
5 1 (1.33%) Lotus Domino
Applications
1 34 (45.33%) MS Office
2 17 (22.67%) MS Excel
3 1 (1.33%) AutoCAD
3 1 (1.33%) MS PowerPoint
Business Applications
1 1 (1.33%) assyst
Cloud Services
1 1 (1.33%) Office 365
Communications & Networking
1 13 (17.33%) TCP/IP
1 13 (17.33%) VPN
2 12 (16.00%) LAN
3 8 (10.67%) WAN
4 5 (6.67%) SAN
5 4 (5.33%) Ethernet
6 3 (4.00%) DNS
7 2 (2.67%) DHCP
8 1 (1.33%) VoIP
8 1 (1.33%) 3G
8 1 (1.33%) Wireless
Development Applications
1 3 (4.00%) Team Foundation Server
General
1 5 (6.67%) Back Office
1 5 (6.67%) Finance
1 5 (6.67%) Law
1 5 (6.67%) Legal
2 1 (1.33%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (4.00%) Application Packaging
Miscellaneous
1 12 (16.00%) Blackberry
2 11 (14.67%) iPad
3 9 (12.00%) CMDB
4 7 (9.33%) iPhone
5 4 (5.33%) NHS
6 1 (1.33%) Video Conferencing
6 1 (1.33%) Handset
6 1 (1.33%) PDA
Operating Systems
1 53 (70.67%) Windows
2 31 (41.33%) Windows 7
3 24 (32.00%) Windows XP
4 11 (14.67%) Windows Vista
5 9 (12.00%) Windows Server 2003
6 7 (9.33%) Windows Server 2008
7 5 (6.67%) Windows 2000
7 5 (6.67%) Apple iOS
8 4 (5.33%) Android
9 1 (1.33%) Mac OS X
Processes & Methodologies
1 29 (38.67%) ITIL
2 12 (16.00%) Data Protection
3 9 (12.00%) Service Management
4 6 (8.00%) ITSM
5 5 (6.67%) Asset Management
6 4 (5.33%) Document Management
7 2 (2.67%) Project Management
7 2 (2.67%) Workflow
7 2 (2.67%) Problem Management
8 1 (1.33%) Release Management
8 1 (1.33%) User Acceptance Testing
8 1 (1.33%) ITIL V3
8 1 (1.33%) ITIL V2
8 1 (1.33%) Software Distribution
8 1 (1.33%) Infrastructure Management
8 1 (1.33%) Service Delivery
8 1 (1.33%) Knowledge Management
8 1 (1.33%) Software Testing
8 1 (1.33%) Statistical Analysis
Programming Languages
1 2 (2.67%) SQL
Qualifications
1 14 (18.67%) Microsoft Certification
2 11 (14.67%) A+ Certification
2 11 (14.67%) MCSE
3 10 (13.33%) MCITP
4 9 (12.00%) SC Cleared
4 9 (12.00%) Security Cleared
5 4 (5.33%) MCP
5 4 (5.33%) Dell Certification
6 2 (2.67%) MOS
6 2 (2.67%) ITIL Certification
6 2 (2.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 22 (29.33%) SLA
2 1 (1.33%) QA
System Software
1 25 (33.33%) Active Directory
Systems Management
1 7 (9.33%) SCCM
2 1 (1.33%) Symantec Enterprise Vault
2 1 (1.33%) CA Spectrum
2 1 (1.33%) ARCserve
Vendors
1 37 (49.33%) Microsoft
2 9 (12.00%) Lotus
3 5 (6.67%) HP
3 5 (6.67%) Dell
3 5 (6.67%) Oracle
4 4 (5.33%) Citrix
5 3 (4.00%) Apple
5 3 (4.00%) Cisco
6 2 (2.67%) Symantec
7 1 (1.33%) Sophos
7 1 (1.33%) VMware
7 1 (1.33%) Polycom
7 1 (1.33%) Lumension
7 1 (1.33%) Avaya
7 1 (1.33%) BMC
7 1 (1.33%) CA
London
Information Technology Services
Rate: £180 - 200 per day
Posted: 4 days ago
Crawley, West Sussex
Global Technology Solutions Ltd
Rate: £14.00 - £15.00 per hour
Posted: 5 days ago
Barnsley
Hays IT - Uk Posting account
Rate: £10.00 - £11.33 per hour
Posted: 26 days ago