The table below looks at the statistics for the Deskside Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Deskside Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Deskside Support
Rank 594 571 546
Rank change year-on-year
-23 -25
Contract jobs requiring a Deskside Support 19 21 11
As % of all contract IT jobs located in the UK 0.034% 0.040% 0.022%
As % of the Job Titles category 0.037% 0.043% 0.024%
Number of daily rates quoted 4 7 1
Average daily rate
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of your Daily Rate
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£143 £188 £120
Average daily rate % change year-on-year
-24.00% +56.25%
UK excluding London average daily rate - £105 £120
% change year-on-year
- -12.50%
Number of hourly rates quoted 10 7 4
Average hourly rate £17.39 £13.71 £15.75
Average hourly rate % change year-on-year
+26.80% -12.95%
90% offered a hourly rate of more than £14.45 £11.51 £13.75
10% offered a hourly rate of more than £20.40 £20.21 £17.40
UK excluding London average hourly rate £17.39 £13.61 £15.50
% change year-on-year
+27.78% -12.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51627 49001 45588
As % of all contract IT jobs located in the UK 92.46% 92.58% 92.58%
Number of daily rates quoted 32558 29967 26404
Average daily rate £400 £395 £400
Average daily rate % change year-on-year
+1.26% -1.25%
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1943 1955 2128
Average hourly rate £17.00 £16.50 £18.50
Average hourly rate % change year-on-year
+3.03% -10.81%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £41.29 £38.59 £40.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Deskside Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Deskside Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Deskside Support Jobs Demand Trend in the UK

Deskside Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Deskside Support within the UK.

Deskside Support Daily Rate Trend in the UK

Deskside Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Deskside Support within the UK.

Deskside Support Hourly Rate Trend in the UK

Deskside Support
Top 23 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Deskside Support within the UK over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -33 18 £143 -24.00% 1
East of England +7 7 - -
London -15 6 £143 -24.00% 1
Hertfordshire - 6 - -
Stevenage - 5 - -
Cheshire -2 2 - -
City of London -7 2 £175 -12.50% 1
North West -15 2 - -
Knutsford - 2 - -
Welling - 2 £110 -
West Midlands -1 1 - -
Cambridgeshire -3 1 - -
Cambridge -7 1 - -
South East -14 1 - -
Tyne and Wear - 1 - -
Scotland - 1 - -
Coventry - 1 - -
Edinburgh - 1 - -
Gatwick - 1 - -
Sunderland - 1 - -
Rickmansworth - 1 - -
North East - 1 - -
West Sussex - 1 - -

Deskside Support
Top 30 Related IT Skills

For the 6 months to 3 July 2015, IT contractor jobs within the UK that cited Deskside Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Deskside Support in their job title.

1 15 (40.54%) Windows
2 13 (35.14%) MS Office
3 11 (29.73%) Microsoft
3 11 (29.73%) Windows 7
3 11 (29.73%) iPad
4 10 (27.03%) Security Cleared
4 10 (27.03%) SC Cleared
4 10 (27.03%) MS Excel
5 9 (24.32%) Blackberry
5 9 (24.32%) ITIL
5 9 (24.32%) Data Protection
6 8 (21.62%) Windows XP
7 7 (18.92%) SLA
8 6 (16.22%) Active Directory
8 6 (16.22%) Windows Server 2003
8 6 (16.22%) Android
9 5 (13.51%) Back Office
9 5 (13.51%) Finance
9 5 (13.51%) Apple
9 5 (13.51%) SAN
9 5 (13.51%) Ethernet
9 5 (13.51%) TCP/IP
10 4 (10.81%) IBM Notes
10 4 (10.81%) Lotus
10 4 (10.81%) Microsoft Certification
10 4 (10.81%) A+ Certification
10 4 (10.81%) Banking
10 4 (10.81%) iPhone
11 3 (8.11%) Windows Server 2008
11 3 (8.11%) SCCM

Deskside Support
Top Related IT Skills by Category

For the 6 months to 3 July 2015, IT contractor jobs within the UK that cited Deskside Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Deskside Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.81%) IBM Notes
2 3 (8.11%) Blackberry Enterprise Server
3 2 (5.41%) MS Exchange
4 1 (2.70%) Lync
4 1 (2.70%) Exchange Server 2010
Applications
1 13 (35.14%) MS Office
2 10 (27.03%) MS Excel
Business Applications
1 3 (8.11%) Eikon
Communications & Networking
1 5 (13.51%) Ethernet
1 5 (13.51%) TCP/IP
1 5 (13.51%) SAN
2 2 (5.41%) VPN
2 2 (5.41%) LAN
3 1 (2.70%) WAN
3 1 (2.70%) Internet
3 1 (2.70%) IP Telephony
General
1 5 (13.51%) Back Office
1 5 (13.51%) Finance
2 4 (10.81%) Banking
3 3 (8.11%) Retail
3 3 (8.11%) Retail Banking
3 3 (8.11%) Japanese Language
4 1 (2.70%) Automotive
4 1 (2.70%) Law
4 1 (2.70%) Legal
Miscellaneous
1 11 (29.73%) iPad
2 9 (24.32%) Blackberry
3 4 (10.81%) iPhone
4 3 (8.11%) CMDB
5 2 (5.41%) PDA
6 1 (2.70%) NHS
6 1 (2.70%) Smartcard
6 1 (2.70%) Analytical Skills
6 1 (2.70%) BYOD
Operating Systems
1 15 (40.54%) Windows
2 11 (29.73%) Windows 7
3 8 (21.62%) Windows XP
4 6 (16.22%) Windows Server 2003
4 6 (16.22%) Android
5 3 (8.11%) Windows Server 2008
5 3 (8.11%) Windows Vista
6 2 (5.41%) Mac OS X
6 2 (5.41%) Apple iOS
6 2 (5.41%) Windows 8
7 1 (2.70%) Windows Server 2012
Processes & Methodologies
1 9 (24.32%) ITIL
1 9 (24.32%) Data Protection
2 2 (5.41%) Security Management
2 2 (5.41%) Migration
3 1 (2.70%) Performance Management
3 1 (2.70%) Change Management
3 1 (2.70%) ITIL V3
3 1 (2.70%) Technical Analysis
3 1 (2.70%) Line Management
Qualifications
1 10 (27.03%) SC Cleared
1 10 (27.03%) Security Cleared
2 4 (10.81%) Microsoft Certification
2 4 (10.81%) A+ Certification
3 3 (8.11%) MCITP
3 3 (8.11%) MCSE
4 2 (5.41%) Degree
4 2 (5.41%) ACSP
5 1 (2.70%) CTC Cleared
5 1 (2.70%) ITIL Certification
5 1 (2.70%) MCSA
5 1 (2.70%) CCNA
5 1 (2.70%) Cisco Certification
Quality Assurance & Compliance
1 7 (18.92%) SLA
System Software
1 6 (16.22%) Active Directory
Systems Management
1 3 (8.11%) SCCM
Vendors
1 11 (29.73%) Microsoft
2 5 (13.51%) Apple
3 4 (10.81%) Lotus
4 3 (8.11%) Reuters
4 3 (8.11%) Bloomberg
5 2 (5.41%) HP
5 2 (5.41%) Dell
5 2 (5.41%) Citrix
5 2 (5.41%) Oracle
6 1 (2.70%) Cisco
6 1 (2.70%) Adobe
6 1 (2.70%) Sophos
6 1 (2.70%) Toshiba
6 1 (2.70%) Google
6 1 (2.70%) LANDesk
6 1 (2.70%) Becrypt