The table below looks at the statistics for the Deskside Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Deskside Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Deskside Support
Rank 581 551 528
Rank change year-on-year
-30 -23
Contract jobs requiring a Deskside Support 18 19 12
As % of all contract IT jobs located in the UK 0.034% 0.037% 0.026%
As % of the Job Titles category 0.036% 0.040% 0.028%
Number of daily rates quoted 1 7 5
Average daily rate
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of your Daily Rate
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£180 £100 £138
Average daily rate % change year-on-year
+80.00% -27.27%
UK excluding London average daily rate £180 £100 £109
% change year-on-year
+80.00% -8.04%
Number of hourly rates quoted 6 7 1
Average hourly rate £10.50 £14.69 £25.25
Average hourly rate % change year-on-year
-28.49% -41.84%
UK excluding London average hourly rate £10.50 £13.87 -
% change year-on-year
-24.29% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
49598 47956 42731
As % of all contract IT jobs located in the UK 92.44% 92.38% 92.76%
Number of daily rates quoted 30070 28704 24525
Average daily rate £400 £400 £400
90% offered a daily rate of more than £240 £228 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1954 2000 2187
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £10.51
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.85 £17.00 £17.33
% change year-on-year
-0.86% -1.87%

Deskside Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Deskside Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Deskside Support Jobs Demand Trend in the UK

Deskside Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Deskside Support within the UK.

Deskside Support Daily Rate Trend in the UK

Deskside Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Deskside Support within the UK.

Deskside Support Hourly Rate Trend in the UK

Deskside Support
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Deskside Support within the UK over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -3 18 £180 +24.13% 2
London +8 9 - - 1
City of London +16 1 - -
South East -34 1 - -
East Midlands - 1 - -
Hampshire - 1 - -
South West - - - - 1
West Midlands - - - -
Milton Keynes - - - -
Buckinghamshire - - - -
Derbyshire - - - -
Aldershot - - - -
Birmingham - - - -
Bristol - - - - 1
Derby - - - -

Deskside Support
Top 30 Related IT Skills

For the 6 months to 27 March 2015, IT contractor jobs within the UK that cited Deskside Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Deskside Support in their job title.

1 39 (65.00%) Windows
2 30 (50.00%) MS Office
3 28 (46.67%) Windows 7
4 24 (40.00%) Windows XP
5 23 (38.33%) Microsoft
6 22 (36.67%) Blackberry
7 18 (30.00%) ITIL
8 16 (26.67%) SLA
9 15 (25.00%) MS Excel
10 13 (21.67%) Active Directory
10 13 (21.67%) Windows Server 2003
10 13 (21.67%) Data Protection
11 12 (20.00%) Windows Server 2008
12 11 (18.33%) Security Cleared
13 10 (16.67%) SC Cleared
13 10 (16.67%) iPad
14 9 (15.00%) Microsoft Certification
14 9 (15.00%) A+ Certification
14 9 (15.00%) Apple
14 9 (15.00%) Banking
14 9 (15.00%) CMDB
15 8 (13.33%) Retail Banking
15 8 (13.33%) Retail
15 8 (13.33%) MCITP
15 8 (13.33%) TCP/IP
15 8 (13.33%) VPN
16 7 (11.67%) MCSE
16 7 (11.67%) Windows Vista
17 6 (10.00%) SCCM
17 6 (10.00%) Android

Deskside Support
Top Related IT Skills by Category

For the 6 months to 27 March 2015, IT contractor jobs within the UK that cited Deskside Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Deskside Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (8.33%) IBM Notes
1 5 (8.33%) MS Exchange
2 3 (5.00%) Blackberry Enterprise Server
3 2 (3.33%) SharePoint
4 1 (1.67%) Exchange Server 2010
Applications
1 30 (50.00%) MS Office
2 15 (25.00%) MS Excel
Business Applications
1 3 (5.00%) Eikon
Cloud Services
1 2 (3.33%) Office 365
Communications & Networking
1 8 (13.33%) TCP/IP
1 8 (13.33%) VPN
2 5 (8.33%) SAN
2 5 (8.33%) Ethernet
3 3 (5.00%) LAN
4 2 (3.33%) Firewall
5 1 (1.67%) WAN
5 1 (1.67%) DNS
General
1 9 (15.00%) Banking
2 8 (13.33%) Retail
2 8 (13.33%) Retail Banking
3 6 (10.00%) Back Office
3 6 (10.00%) Finance
4 3 (5.00%) Japanese Language
5 2 (3.33%) Law
5 2 (3.33%) Legal
6 1 (1.67%) Mandarin Language
6 1 (1.67%) Cantonese Language
6 1 (1.67%) Front Office
Libraries, Frameworks & Software Standards
1 3 (5.00%) Application Packaging
Miscellaneous
1 22 (36.67%) Blackberry
2 10 (16.67%) iPad
3 9 (15.00%) CMDB
4 6 (10.00%) iPhone
5 4 (6.67%) Analytical Skills
5 4 (6.67%) PDA
6 2 (3.33%) Management Information System
6 2 (3.33%) Handset
6 2 (3.33%) NHS
7 1 (1.67%) Computer Science
Operating Systems
1 39 (65.00%) Windows
2 28 (46.67%) Windows 7
3 24 (40.00%) Windows XP
4 13 (21.67%) Windows Server 2003
5 12 (20.00%) Windows Server 2008
6 7 (11.67%) Windows Vista
7 6 (10.00%) Android
8 3 (5.00%) Windows 8
8 3 (5.00%) Windows 2000
9 2 (3.33%) Mac OS X
10 1 (1.67%) Windows Server 2012
Processes & Methodologies
1 18 (30.00%) ITIL
2 13 (21.67%) Data Protection
3 5 (8.33%) Migration
4 3 (5.00%) Security Management
5 2 (3.33%) Data Migration
5 2 (3.33%) ITIL V3
5 2 (3.33%) Software Distribution
5 2 (3.33%) Kalman Filter
5 2 (3.33%) Line Management
5 2 (3.33%) Release Management
5 2 (3.33%) Project Management
6 1 (1.67%) Quality Management
6 1 (1.67%) Service Delivery
6 1 (1.67%) Change Management
6 1 (1.67%) Disaster Recovery
6 1 (1.67%) Performance Management
6 1 (1.67%) Document Management
6 1 (1.67%) Incident Management
6 1 (1.67%) People Management
6 1 (1.67%) Capacity Management
Programming Languages
1 2 (3.33%) Java
Qualifications
1 11 (18.33%) Security Cleared
2 10 (16.67%) SC Cleared
3 9 (15.00%) Microsoft Certification
3 9 (15.00%) A+ Certification
4 8 (13.33%) MCITP
5 7 (11.67%) MCSE
6 3 (5.00%) Dell Certification
7 1 (1.67%) MOS
7 1 (1.67%) MCSA
7 1 (1.67%) Degree
7 1 (1.67%) CTC Cleared
7 1 (1.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 16 (26.67%) SLA
2 2 (3.33%) QA
System Software
1 13 (21.67%) Active Directory
2 2 (3.33%) Microsoft App-V
2 2 (3.33%) VMware Infrastructure
Systems Management
1 6 (10.00%) SCCM
2 2 (3.33%) Symantec Enterprise Vault
2 2 (3.33%) Norton AntiVirus
Vendors
1 23 (38.33%) Microsoft
2 9 (15.00%) Apple
3 6 (10.00%) Citrix
4 5 (8.33%) Lotus
5 4 (6.67%) Bloomberg
5 4 (6.67%) Symantec
5 4 (6.67%) HP
5 4 (6.67%) Dell
6 3 (5.00%) Oracle
6 3 (5.00%) Reuters
7 2 (3.33%) McAfee
7 2 (3.33%) VMware
7 2 (3.33%) Becrypt
8 1 (1.67%) BT
8 1 (1.67%) Nokia
8 1 (1.67%) IBM