The table below looks at the statistics for the Head of Service Delivery role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Head of Service Delivery in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Head of Service Delivery
Rank 582 563 528
Rank change year-on-year
-19 -35
Contract jobs requiring a Head of Service Delivery 5 3 3
As % of all contract IT jobs located in the UK 0.010% 0.006% 0.007%
As % of the Job Titles category 0.010% 0.006% 0.007%
Number of daily rates quoted 2 3 2
Average daily rate
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£431 £388 £500
Average daily rate % change year-on-year
+11.29% -22.50%
90% offered a daily rate of more than £416 £358 £380
10% offered a daily rate of more than £446 £398 £620
UK excluding London average daily rate £431 £388 £350
% change year-on-year
+11.29% +10.71%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48597 46888 42182
As % of all contract IT jobs located in the UK 92.43% 92.39% 92.62%
Number of daily rates quoted 29825 27690 24082
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £245 £225 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 1851 1997 2274
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.50 £10.60
10% offered a hourly rate of more than £42.00 £40.00 £40.00
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

Head of Service Delivery
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Head of Service Delivery in the job title within the UK as a proportion of the total demand within the Job Titles category.

Head of Service Delivery Jobs Demand Trend in the UK

Head of Service Delivery
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Head of Service Delivery within the UK.

Head of Service Delivery Daily Rate Trend in the UK

Head of Service Delivery
Top 22 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Head of Service Delivery within the UK over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -5 5 £431 +11.29% 3
Leeds - 4 £450 - 1
West Yorkshire - 4 £450 - 1
Yorkshire - 4 £450 - 1
South East - 1 £413 -
Surrey - 1 £413 -
Scotland - - - -
East of England - - - -
West Midlands - - - -
Birmingham - - - -
Egham - - - -
City of London - - - -
North West - - - - 1
London - - - -
Manchester - - - -
Milton Keynes - - - -
Peterborough - - - -
Reading - - - -
Berkshire - - - -
Buckinghamshire - - - -
Cambridgeshire - - - -
Hertfordshire - - - -

Head of Service Delivery
Top 25 Related IT Skills

For the 6 months to 3 March 2015, IT contractor jobs within the UK that cited Head of Service Delivery in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Head of Service Delivery in their job title.

1 10 (100.00%) Service Delivery
2 7 (70.00%) ITIL
2 7 (70.00%) Line Management
3 6 (60.00%) Finance
4 5 (50.00%) Oracle Reports
4 5 (50.00%) Business Intelligence
4 5 (50.00%) Oracle
4 5 (50.00%) Procure-to-pay
4 5 (50.00%) Oracle Procure-to-Pay
4 5 (50.00%) Degree
4 5 (50.00%) Problem Management
5 2 (20.00%) Service Management
5 2 (20.00%) Microsoft
5 2 (20.00%) MS Excel
6 1 (10.00%) ERP
6 1 (10.00%) ITIL Certification
6 1 (10.00%) Business Continuity
6 1 (10.00%) Legal
6 1 (10.00%) ITSM
6 1 (10.00%) Data Security
6 1 (10.00%) Management Information System
6 1 (10.00%) Knowledge Management
6 1 (10.00%) Retail
6 1 (10.00%) FMCG
6 1 (10.00%) Continuous Improvement

Head of Service Delivery
Top Related IT Skills by Category

For the 6 months to 3 March 2015, IT contractor jobs within the UK that cited Head of Service Delivery in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Head of Service Delivery in their job title. Up to 20 skills are shown per category.

Applications
1 2 (20.00%) MS Excel
Business Applications
1 5 (50.00%) Oracle Procure-to-Pay
Database & Business Intelligence
1 5 (50.00%) Oracle Reports
General
1 6 (60.00%) Finance
2 1 (10.00%) Legal
2 1 (10.00%) Retail
Miscellaneous
1 1 (10.00%) Management Information System
1 1 (10.00%) FMCG
Processes & Methodologies
1 10 (100.00%) Service Delivery
2 7 (70.00%) ITIL
2 7 (70.00%) Line Management
3 5 (50.00%) Procure-to-pay
3 5 (50.00%) Problem Management
3 5 (50.00%) Business Intelligence
4 2 (20.00%) Service Management
5 1 (10.00%) ERP
5 1 (10.00%) ITSM
5 1 (10.00%) Data Security
5 1 (10.00%) Business Continuity
5 1 (10.00%) Knowledge Management
5 1 (10.00%) Continuous Improvement
Qualifications
1 5 (50.00%) Degree
2 1 (10.00%) ITIL Certification
Vendors
1 5 (50.00%) Oracle
2 2 (20.00%) Microsoft