The table below looks at the statistics for the Head of Service Delivery role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Head of Service Delivery in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Head of Service Delivery
Rank 580 569 557
Rank change year-on-year
-11 -12
Contract jobs requiring a Head of Service Delivery 6 7 5
As % of all contract IT jobs located in the UK 0.011% 0.014% 0.010%
As % of the Job Titles category 0.012% 0.015% 0.011%
Number of daily rates quoted 2 7 5
Average daily rate
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£375 £400 £500
Average daily rate % change year-on-year
-6.25% -20.00%
UK excluding London average daily rate - £400 £495
% change year-on-year
- -19.19%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50176 47637 45728
As % of all contract IT jobs located in the UK 92.03% 92.46% 92.91%
Number of daily rates quoted 32014 28679 25821
Average daily rate £400 £400 £380
Average daily rate % change year-on-year
- +5.26%
90% offered a daily rate of more than £230 £225 £225
10% offered a daily rate of more than £575 £575 £558
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2025 2106 2605
Average hourly rate £16.00 £17.50 £18.75
Average hourly rate % change year-on-year
-8.57% -6.66%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.50 £40.50
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Head of Service Delivery
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Head of Service Delivery in the job title within the UK as a proportion of the total demand within the Job Titles category.

Head of Service Delivery Jobs Demand Trend in the UK

Head of Service Delivery
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Head of Service Delivery within the UK.

Head of Service Delivery Daily Rate Trend in the UK

Head of Service Delivery
Top 25 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Head of Service Delivery within the UK over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -31 6 £375 -6.25% 7
London - 3 £375 - 1
Milton Keynes - - - - 3
Peterborough - - - -
Reading - - - - 2
Berkshire - - - - 2
Buckinghamshire - - - - 3
Cambridgeshire - - - -
Derbyshire - - - - 1
Essex - - - -
Somerset - - - -
Surrey - - - -
City of London - - - -
East Midlands - - - - 1
South East - - - - 5
South West - - - -
West Midlands - - - -
Scotland - - - -
East of England - - - -
Basildon - - - -
Birmingham - - - -
Brentwood - - - -
Chesterfield - - - -
Edinburgh - - - -
Egham - - - -

Head of Service Delivery
Top 30 Related IT Skills

For the 6 months to 22 December 2014, IT contractor jobs within the UK that cited Head of Service Delivery in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Head of Service Delivery in their job title.

1 13 (100.00%) Service Delivery
2 6 (46.15%) ITIL
3 5 (38.46%) Line Management
4 4 (30.77%) Service Management
5 3 (23.08%) Oracle
5 3 (23.08%) Oracle Reports
5 3 (23.08%) Business Intelligence
5 3 (23.08%) SLA
5 3 (23.08%) ITIL Certification
5 3 (23.08%) Finance
5 3 (23.08%) Degree
5 3 (23.08%) Problem Management
5 3 (23.08%) Procure-to-pay
5 3 (23.08%) Oracle Procure-to-Pay
6 2 (15.38%) MS Excel
6 2 (15.38%) Microsoft
6 2 (15.38%) Law
6 2 (15.38%) Service Desk Management
7 1 (7.69%) SAP
7 1 (7.69%) CRM
7 1 (7.69%) ERP
7 1 (7.69%) NHS
7 1 (7.69%) Middleware
7 1 (7.69%) Smartcard
7 1 (7.69%) Benchmarking
7 1 (7.69%) Process Management
7 1 (7.69%) Change Management
7 1 (7.69%) Disaster Recovery
7 1 (7.69%) ITSM
7 1 (7.69%) Data Security

Head of Service Delivery
Top Related IT Skills by Category

For the 6 months to 22 December 2014, IT contractor jobs within the UK that cited Head of Service Delivery in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Head of Service Delivery in their job title. Up to 20 skills are shown per category.

Applications
1 2 (15.38%) MS Excel
Business Applications
1 3 (23.08%) Oracle Procure-to-Pay
Database & Business Intelligence
1 3 (23.08%) Oracle Reports
General
1 3 (23.08%) Finance
2 2 (15.38%) Law
3 1 (7.69%) Retail
Libraries, Frameworks & Software Standards
1 1 (7.69%) Middleware
Miscellaneous
1 1 (7.69%) NHS
1 1 (7.69%) Smartcard
1 1 (7.69%) FMCG
Processes & Methodologies
1 13 (100.00%) Service Delivery
2 6 (46.15%) ITIL
3 5 (38.46%) Line Management
4 4 (30.77%) Service Management
5 3 (23.08%) Problem Management
5 3 (23.08%) Procure-to-pay
5 3 (23.08%) Business Intelligence
6 2 (15.38%) Service Desk Management
7 1 (7.69%) Coaching
7 1 (7.69%) People Management
7 1 (7.69%) Continuous Improvement
7 1 (7.69%) Process Management
7 1 (7.69%) Benchmarking
7 1 (7.69%) CRM
7 1 (7.69%) ERP
7 1 (7.69%) Change Management
7 1 (7.69%) Disaster Recovery
7 1 (7.69%) ITSM
7 1 (7.69%) Data Security
7 1 (7.69%) Business Continuity
Qualifications
1 3 (23.08%) ITIL Certification
1 3 (23.08%) Degree
Quality Assurance & Compliance
1 3 (23.08%) SLA
Vendors
1 3 (23.08%) Oracle
2 2 (15.38%) Microsoft
3 1 (7.69%) SAP