The table below looks at the statistics for the Head of Service Management role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Head of Service Management in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Head of Service Management
Rank 616 587 573
Rank change year-on-year
-29 -14
Contract jobs requiring a Head of Service Management 7 6 3
As % of all contract IT jobs located in the UK 0.014% 0.012% 0.006%
As % of the Job Titles category 0.015% 0.012% 0.006%
Number of daily rates quoted 6 5 3
Average daily rate £490 £725 £650
Average daily rate % change year-on-year
-32.41% +11.53%
UK excluding London average daily rate £490 £413 £650
% change year-on-year
+18.78% -36.53%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
47935 48321 46997
As % of all contract IT jobs located in the UK 94.58% 94.47% 94.26%
Number of daily rates quoted 30815 30072 27703
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £260 £240 £225
10% offered a daily rate of more than £575 £563 £565
UK excluding London average daily rate £378 £375 £350
% change year-on-year
+0.66% +7.14%
Number of hourly rates quoted 1687 1903 2072
Average hourly rate £17.50 £17.22 £17.50
Average hourly rate % change year-on-year
+1.62% -1.60%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Head of Service Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Head of Service Management in the job title within the UK as a proportion of the total demand within the Job Titles category.

Head of Service Management Jobs Demand Trend in the UK

Head of Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Head of Service Management within the UK.

Head of Service Management Daily Rate Trend in the UK

Head of Service Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Head of Service Management within the UK over the 3 months to 13 February 2016.

Head of Service Management Daily Rate Histogram in the UK

Head of Service Management
Top 3 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Head of Service Management within the UK over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +5 7 £490 -32.41% 1
West Midlands - 7 £490 - 1
Birmingham - 2 £450 -

Head of Service Management
Top 19 Related IT Skills

For the 6 months to 13 February 2016, IT contractor jobs within the UK that cited Head of Service Management in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Head of Service Management in their job title.

1 6 (60.00%) Service Management
2 5 (50.00%) SLA
3 4 (40.00%) ITIL
3 4 (40.00%) ITSM
3 4 (40.00%) Continuous Improvement
4 3 (30.00%) Supplier Management
4 3 (30.00%) Problem Management
5 2 (20.00%) Capacity Planning
5 2 (20.00%) ITIL V3
5 2 (20.00%) Portfolio Management
5 2 (20.00%) Incident Management
5 2 (20.00%) Technical Architecture
5 2 (20.00%) Programme Management
5 2 (20.00%) Service Delivery
5 2 (20.00%) PRINCE2
5 2 (20.00%) Line Management
5 2 (20.00%) Project Management
6 1 (10.00%) Web Application Development
6 1 (10.00%) ITIL Certification

Head of Service Management
Top Related IT Skills by Category

For the 6 months to 13 February 2016, IT contractor jobs within the UK that cited Head of Service Management in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Head of Service Management in their job title. Up to 20 skills are shown per category.

Processes & Methodologies
1 6 (60.00%) Service Management
2 4 (40.00%) Continuous Improvement
2 4 (40.00%) ITIL
2 4 (40.00%) ITSM
3 3 (30.00%) Problem Management
3 3 (30.00%) Supplier Management
4 2 (20.00%) Capacity Planning
4 2 (20.00%) Incident Management
4 2 (20.00%) ITIL V3
4 2 (20.00%) Line Management
4 2 (20.00%) Portfolio Management
4 2 (20.00%) PRINCE2
4 2 (20.00%) Programme Management
4 2 (20.00%) Project Management
4 2 (20.00%) Service Delivery
4 2 (20.00%) Technical Architecture
5 1 (10.00%) Web Application Development
Qualifications
1 1 (10.00%) ITIL Certification
Quality Assurance & Compliance
1 5 (50.00%) SLA