Head of Service Management Contracts

Head of Service Management
UK

The median Head of Service Management daily rate in the UK is £663 according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 582 715 809
Rank change year-on-year +133 +94 -134
Contract jobs requiring a Head of Service Management 4 7 22
As % of all contract jobs advertised in the UK 0.009% 0.012% 0.025%
As % of the Job Titles category 0.010% 0.012% 0.026%
Number of daily rates quoted 2 7 11
10th Percentile £581 £458 £450
25th Percentile £609 £469 £609
Median daily rate (50th Percentile) £663 £510 £700
Median % change year-on-year +29.90% -27.14% -12.50%
75th Percentile £709 £588 £738
90th Percentile £734 £673 £838
UK excluding London median daily rate - £500 £775
% change year-on-year - -35.48% +47.62%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £45.00
UK excluding London median hourly rate - - -

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,482 56,783 84,604
% of contract IT jobs with a recognized job title 92.77% 94.58% 95.49%
Number of daily rates quoted 26,407 39,621 59,331
10th Percentile £275 £313 £313
25th Percentile £408 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £725
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,642 1,607 2,111
10th Percentile £12.86 £14.28 £12.50
25th Percentile £16.30 £19.45 £15.50
Median hourly rate £35.68 £45.00 £23.00
Median % change year-on-year -20.71% +95.65% +1.41%
75th Percentile £60.00 £65.75 £48.75
90th Percentile £72.50 £75.60 £63.00
UK excluding London median hourly rate £37.50 £42.50 £19.50
% change year-on-year -11.76% +117.95% +2.63%

Head of Service Management
Job Vacancy Trend

Job postings that featured Head of Service Management in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Head of Service Management in the UK

Head of Service Management
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Head of Service Management.

Daily rate trend for Head of Service Management in the UK

Head of Service Management
Daily Rate Histogram

Daily rate distribution for jobs citing Head of Service Management over the 6 months to 25 April 2024.

Daily rate histogram for Head of Service Management in the UK

Head of Service Management
Top 4 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Head of Service Management within the UK over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +117 4 £663 +29.90% 6
London +108 3 £663 -17.19% 3
UK excluding London +66 1 - - 2
South West - 1 - -

Head of Service Management Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 25 April 2024, Head of Service Management contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Head of Service Management in the job title.

1 4 (100.00%) Service Management
2 3 (75.00%) Service Delivery
2 3 (75.00%) ITSM
3 2 (50.00%) Agile
3 2 (50.00%) ITIL
4 1 (25.00%) PRINCE2
4 1 (25.00%) Postgraduate
4 1 (25.00%) SharePoint
4 1 (25.00%) ITIL Certification
4 1 (25.00%) Project Management
4 1 (25.00%) Change Management
4 1 (25.00%) Incident Management
4 1 (25.00%) Degree
4 1 (25.00%) Problem Management
4 1 (25.00%) Performance Management
4 1 (25.00%) SC Cleared
4 1 (25.00%) DV Cleared
4 1 (25.00%) Security Cleared
4 1 (25.00%) Microsoft 365
4 1 (25.00%) Agile Project Management
4 1 (25.00%) ServiceNow
4 1 (25.00%) Line Management
4 1 (25.00%) Mentoring
4 1 (25.00%) Coaching
4 1 (25.00%) Contract Management
4 1 (25.00%) Service Delivery Management
4 1 (25.00%) Decision-Making
4 1 (25.00%) User-Centered Design (UCD)
4 1 (25.00%) Power Platform
4 1 (25.00%) Observability

Head of Service Management Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) SharePoint
Cloud Services
1 1 (25.00%) Microsoft 365
1 1 (25.00%) Power Platform
Processes & Methodologies
1 4 (100.00%) Service Management
2 3 (75.00%) ITSM
2 3 (75.00%) Service Delivery
3 2 (50.00%) Agile
3 2 (50.00%) ITIL
4 1 (25.00%) Agile Project Management
4 1 (25.00%) Change Management
4 1 (25.00%) Coaching
4 1 (25.00%) Contract Management
4 1 (25.00%) Decision-Making
4 1 (25.00%) Incident Management
4 1 (25.00%) Line Management
4 1 (25.00%) Mentoring
4 1 (25.00%) Observability
4 1 (25.00%) Performance Management
4 1 (25.00%) PRINCE2
4 1 (25.00%) Problem Management
4 1 (25.00%) Project Management
4 1 (25.00%) Service Delivery Management
4 1 (25.00%) User-Centered Design (UCD)
Qualifications
1 1 (25.00%) Degree
1 1 (25.00%) DV Cleared
1 1 (25.00%) ITIL Certification
1 1 (25.00%) Postgraduate
1 1 (25.00%) SC Cleared
1 1 (25.00%) Security Cleared
Vendors
1 1 (25.00%) ServiceNow