The statistics below represent IT contracts advertised across the UK that had Help Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 May 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 478 524 412
Rank change year-on-year
+46 -112
Contract jobs requiring a Help Desk Analyst 169 121 220
As % of all contract IT jobs located in the UK 0.31% 0.22% 0.41%
As % of the Job Titles category 0.33% 0.23% 0.43%
Number of daily rates quoted 53 38 82
Median daily rate £138 £130 £125
Median daily rate % change year-on-year
+5.76% +4.00%
90% offered a daily rate of more than £100 £100 £100
10% offered a daily rate of more than £185 £183 £180
UK excluding London median daily rate £140 £130 £123
% change year-on-year
+7.69% +6.12%
Number of hourly rates quoted 81 49 102
Median hourly rate £16.50 £13.50 £14.04
Median hourly rate % change year-on-year
+22.22% -3.84%
90% offered a hourly rate of more than £11.25 £10.00 £10.50
10% offered a hourly rate of more than £19.00 £17.50 £17.50
UK excluding London median hourly rate £16.50 £13.75 £14.50
% change year-on-year
+20.00% -5.17%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50873 53029 50613
As % of all contract IT jobs located in the UK 94.74% 94.70% 94.51%
Number of daily rates quoted 33243 32777 31313
Median daily rate £425 £400 £394
Median daily rate % change year-on-year
+6.25% +1.45%
90% offered a daily rate of more than £260 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1472 2111 2126
Median hourly rate £18.00 £16.87 £17.00
Median hourly rate % change year-on-year
+6.72% -0.79%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.60 £39.50
UK excluding London median hourly rate £17.50 £16.16 £16.50
% change year-on-year
+8.29% -2.06%

Help Desk Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the UK

Help Desk Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst within the UK.

Help Desk Analyst Daily Rate Trend in the UK

Help Desk Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst within the UK over the 3 months to 29 May 2016.

Help Desk Analyst Daily Rate Histogram in the UK

Help Desk Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst within the UK.

Help Desk Analyst Hourly Rate Trend in the UK

Help Desk Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Analyst within the UK over the 3 months to 29 May 2016.

Help Desk Analyst Hourly Rate Histogram in the UK

Help Desk Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the UK over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +51 156 £140 +5.66% 36
East of England +43 56 £115 - 2
Essex +29 44 £104 - 1
Colchester +1 42 - - 1
South East +14 37 £150 +9.09% 12
London +6 24 £136 +2.83% 9
North West +1 13 £105 -33.33% 1
Manchester -1 13 £105 -30.00% 1
Oxfordshire +15 11 £150 +15.38% 2
Surrey +1 11 £169 +20.53% 1
West Midlands -12 9 £115 - 4
Buckinghamshire +17 8 - - 3
Milton Keynes +13 8 - - 1
South West 0 8 £140 - 1
Scotland -17 8 £100 -3.61% 2
City of London +37 6 £135 -28.38% 1
East Midlands +13 6 £140 - 4
Hertfordshire +14 5 £170 -
Edinburgh -1 5 £123 +13.95% 1
Hampshire - 5 £163 - 4
Dorset - 4 £140 - 1
Bournemouth - 4 £140 - 1
Woking - 4 - -
Yorkshire +7 3 £110 +57.70% 2
Luton +4 3 £115 -
Bedfordshire +4 3 £115 - 1
Bristol +3 3 - -
Coventry -2 3 - - 1
Wales - 3 - -
South Wales - 3 - -

Help Desk Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 29 May 2016, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Help Desk Analyst in the job title.

1 194 (71.06%) Windows
2 168 (61.54%) Active Directory
3 133 (48.72%) MS Office
4 120 (43.96%) Windows 7
5 118 (43.22%) Microsoft
6 101 (37.00%) MS Excel
7 86 (31.50%) Citrix
8 77 (28.21%) Incident Management
9 62 (22.71%) Finance
10 57 (20.88%) ITIL
11 49 (17.95%) Blackberry
12 44 (16.12%) Law
13 41 (15.02%) Windows 8
14 40 (14.65%) Document Management
15 32 (11.72%) Windows XP
16 29 (10.62%) SLA
17 25 (9.16%) TCP/IP
18 19 (6.96%) Office 365
19 18 (6.59%) VPN
19 18 (6.59%) MS Exchange
19 18 (6.59%) Windows Server
20 17 (6.23%) Service Management
21 16 (5.86%) Windows Server 2008
21 16 (5.86%) Analytical Skills
22 15 (5.49%) Degree
22 15 (5.49%) Remedy
22 15 (5.49%) DNS
22 15 (5.49%) Cisco
23 13 (4.76%) LAN
23 13 (4.76%) Internet

Help Desk Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (6.59%) MS Exchange
2 8 (2.93%) Exchange Server 2003
2 8 (2.93%) SharePoint
2 8 (2.93%) Skype for Business
3 7 (2.56%) Exchange Server 2010
3 7 (2.56%) IBM Notes
4 5 (1.83%) Blackberry Enterprise Server
4 5 (1.83%) Exchange Server 2013
5 4 (1.47%) SharePoint 2010
6 2 (0.73%) Exchange Server 2007
6 2 (0.73%) IBM Domino
Applications
1 133 (48.72%) MS Office
2 101 (37.00%) MS Excel
3 4 (1.47%) Acrobat
4 3 (1.10%) MS PowerPoint
5 1 (0.37%) MS Visio
Business Applications
1 1 (0.37%) assyst
1 1 (0.37%) Dynamics GP
Cloud Services
1 19 (6.96%) Office 365
2 2 (0.73%) Google Apps
Communications & Networking
1 25 (9.16%) TCP/IP
2 18 (6.59%) VPN
3 15 (5.49%) DNS
4 13 (4.76%) Internet
4 13 (4.76%) LAN
5 12 (4.40%) WAN
6 6 (2.20%) Remote Desktop
7 4 (1.47%) Wi-Fi
8 3 (1.10%) DHCP
8 3 (1.10%) Ethernet
8 3 (1.10%) Extranet
8 3 (1.10%) Firewall
9 2 (0.73%) Wireless
10 1 (0.37%) ADSL
10 1 (0.37%) Broadband
10 1 (0.37%) PBX
Database & Business Intelligence
1 4 (1.47%) SQL Server
2 1 (0.37%) MySQL
Development Applications
1 1 (0.37%) ClearQuest
General
1 62 (22.71%) Finance
2 44 (16.12%) Law
3 6 (2.20%) Local Government
4 4 (1.47%) French Language
4 4 (1.47%) Legal
5 3 (1.10%) German Language
6 2 (0.73%) Advertising
6 2 (0.73%) Banking
6 2 (0.73%) Billing
7 1 (0.37%) Dutch Language
7 1 (0.37%) Italian Language
7 1 (0.37%) Publishing
7 1 (0.37%) Retail
7 1 (0.37%) Telecoms
Miscellaneous
1 49 (17.95%) Blackberry
2 16 (5.86%) Analytical Skills
3 9 (3.30%) Smartphone
4 8 (2.93%) PDA
5 7 (2.56%) Mobile Computing
6 6 (2.20%) iPhone
7 4 (1.47%) Driving Licence
7 4 (1.47%) iPad
7 4 (1.47%) NHS
8 3 (1.10%) Data Centre
8 3 (1.10%) Management Information System
9 2 (0.73%) Fat Client
9 2 (0.73%) Reinsurance
9 2 (0.73%) Thin Client
10 1 (0.37%) Client/Server
10 1 (0.37%) Clustering
10 1 (0.37%) Computer Science
10 1 (0.37%) Data Protection Act
10 1 (0.37%) Replication
10 1 (0.37%) Statistics
Operating Systems
1 194 (71.06%) Windows
2 120 (43.96%) Windows 7
3 41 (15.02%) Windows 8
4 32 (11.72%) Windows XP
5 18 (6.59%) Windows Server
6 16 (5.86%) Windows Server 2008
7 12 (4.40%) Windows Server 2012
8 11 (4.03%) Android
9 10 (3.66%) Windows 10
10 9 (3.30%) Apple iOS
11 7 (2.56%) Windows Server 2003
12 5 (1.83%) Unix
13 4 (1.47%) Windows 2000
13 4 (1.47%) Windows NT
14 2 (0.73%) Mac OS X
15 1 (0.37%) Windows Mobile
15 1 (0.37%) Windows Vista
Processes & Methodologies
1 77 (28.21%) Incident Management
2 57 (20.88%) ITIL
3 40 (14.65%) Document Management
4 17 (6.23%) Service Management
5 8 (2.93%) ITSM
5 8 (2.93%) Service Delivery
6 7 (2.56%) Ticket Management
7 6 (2.20%) Change Management
8 4 (1.47%) Coaching
9 3 (1.10%) Application Virtualisation
9 3 (1.10%) Software Licensing
10 2 (0.73%) Email Filtering
10 2 (0.73%) Identity Management
10 2 (0.73%) Kalman Filter
10 2 (0.73%) Network Management
10 2 (0.73%) Network Monitoring
10 2 (0.73%) Service Desk Management
10 2 (0.73%) Web Filtering
11 1 (0.37%) CRM
11 1 (0.37%) Migration
Programming Languages
1 2 (0.73%) C
1 2 (0.73%) SQL
2 1 (0.37%) PowerShell
Qualifications
1 15 (5.49%) Degree
2 9 (3.30%) Microsoft Certification
3 8 (2.93%) Cisco Certification
3 8 (2.93%) ITIL Certification
4 6 (2.20%) CCNA
5 4 (1.47%) MCSE
5 4 (1.47%) Security Cleared
6 3 (1.10%) MCITP
7 2 (0.73%) MCP
7 2 (0.73%) MCSA
7 2 (0.73%) MOS
8 1 (0.37%) A+ Certification
8 1 (0.37%) SC Cleared
Quality Assurance & Compliance
1 29 (10.62%) SLA
System Software
1 168 (61.54%) Active Directory
2 6 (2.20%) Terminal Services
3 4 (1.47%) XenApp
4 2 (0.73%) Hyper-V
5 1 (0.37%) Citrix Presentation Server
5 1 (0.37%) Microsoft App-V
5 1 (0.37%) VMware Infrastructure
5 1 (0.37%) XenDesktop
Systems Management
1 6 (2.20%) SCCM
2 5 (1.83%) DameWare
3 4 (1.47%) BMC Marimba
4 2 (0.73%) Cisco Prime
4 2 (0.73%) OpenView
4 2 (0.73%) OVSD
5 1 (0.37%) Backup Exec
5 1 (0.37%) Malwarebytes
5 1 (0.37%) McAfee ePO
5 1 (0.37%) Unicenter
5 1 (0.37%) WSUS
Vendors
1 118 (43.22%) Microsoft
2 86 (31.50%) Citrix
3 15 (5.49%) Cisco
3 15 (5.49%) Remedy
4 11 (4.03%) HP
4 11 (4.03%) ServiceNow
5 7 (2.56%) Lotus
6 6 (2.20%) Google
7 5 (1.83%) BMC
8 4 (1.47%) Adobe
8 4 (1.47%) Intel Security
8 4 (1.47%) LANDesk
8 4 (1.47%) PeopleSoft
8 4 (1.47%) ThinPrint
9 3 (1.10%) Apple
9 3 (1.10%) Canon
9 3 (1.10%) SAP
9 3 (1.10%) VMware
10 2 (0.73%) Salesforce.com
10 2 (0.73%) Symantec
Scotland
Search Consultancy
Posted: 6 days ago
Colchester, Essex
Information Technology Services
Rate: £18 - 20 per hour
Posted: 6 days ago
Bournemouth
Deerfoot IT Resources Ltd
Rate: Competitive Daily Rate
Posted: 16 days ago
Milton Keynes
Computacenter
Rate: Competitive
Posted: 20 days ago
Edinburgh
Hays Specialist Recruitment Ltd
Rate: £90.00 per day
Posted: 24 days ago
Sutton, London - UK
Reed Business Information
Rate: Competitive + benefits
Posted: 11 days ago
Newcastle upon Tyne, Tyne and Wear, North East...
AWD online
Rate: up to £9.48 per hour
Posted: 23 days ago