The table below looks at the statistics for the Incident Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Manager in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Incident Manager
Rank 521 511 496
Rank change year-on-year
-10 -15
Contract jobs requiring an Incident Manager 74 67 101
As % of all contract IT jobs located in the UK 0.13% 0.13% 0.17%
As % of the Job Titles category 0.14% 0.14% 0.19%
Number of daily rates quoted 37 39 37
Average daily rate
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of your Daily Rate
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£340 £350 £325
Average daily rate % change year-on-year
-2.85% +7.69%
90% offered a daily rate of more than £194 £273 £216
10% offered a daily rate of more than £375 £525 £434
UK excluding London average daily rate £340 £388 £310
% change year-on-year
-12.25% +25.00%
Number of hourly rates quoted 2 1 0
Average hourly rate £177.50 £20.00 -
Average hourly rate % change year-on-year
+787.50% -
UK excluding London average hourly rate £177.50 £20.00 -
% change year-on-year
+787.50% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52042 49402 53772
As % of all contract IT jobs located in the UK 92.34% 92.67% 92.83%
Number of daily rates quoted 31512 29330 30174
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £233 £230
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 2002 2126 2663
Average hourly rate £17.00 £17.50 £19.00
Average hourly rate % change year-on-year
-2.85% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.41
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Incident Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Incident Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Incident Manager Jobs Demand Trend in the UK

Incident Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Manager within the UK.

Incident Manager Daily Rate Trend in the UK

Incident Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Manager within the UK over the 3 months to 22 August 2014.

Incident Manager Daily Rate Histogram in the UK

Incident Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Manager within the UK.

Incident Manager Hourly Rate Trend in the UK

Incident Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Manager within the UK over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -21 67 £350 -3.44% 14
South East +18 29 £363 -11.58% 2
West Midlands -3 19 £300 - 3
Milton Keynes +15 11 £345 - 1
Buckinghamshire +4 11 £345 - 2
Berkshire +14 9 £300 -
Warwickshire - 8 £338 -
Scotland -9 6 £193 -
Hampshire -5 5 £363 +3.57%
London -20 5 £343 -0.72% 6
West Yorkshire - 4 £363 -
Yorkshire - 4 £363 -
Oxfordshire - 4 £388 -
East Midlands - 4 £215 -
Leeds - 3 £375 -
Oxford - 3 £375 -
Glasgow - 3 £193 -
Reading +11 2 - -
Birmingham +3 2 £250 - 3
North West +2 2 £175 -
Edinburgh -16 2 - -
Manchester - 2 £175 -
Warwick - 2 £368 -
East of England -35 1 £445 +14.83% 3
Essex - 1 £445 -
Southampton - 1 £375 -
Stirling - - - -
Newcastle upon Tyne - - - -
Watford - - - -
Welwyn Garden City - - - - 1

Incident Manager
Top 30 Related IT Skills

For the 6 months to 22 August 2014, IT contractor jobs within the UK that cited Incident Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Incident Manager in their job title.

1 100 (72.99%) ITIL
2 74 (54.01%) Incident Management
3 58 (42.34%) Problem Management
4 47 (34.31%) SLA
5 38 (27.74%) Service Management
6 31 (22.63%) Finance
7 28 (20.44%) ITIL Certification
8 21 (15.33%) Root Cause Analysis
8 21 (15.33%) Telecoms
9 20 (14.60%) Service Delivery
10 18 (13.14%) ITSM
10 18 (13.14%) Management Information System
11 17 (12.41%) LTE
11 17 (12.41%) Security Cleared
11 17 (12.41%) 2G
11 17 (12.41%) 3G
12 15 (10.95%) ITIL V3
12 15 (10.95%) SC Cleared
13 14 (10.22%) MS Excel
13 14 (10.22%) Banking
14 13 (9.49%) MS Office
14 13 (9.49%) Microsoft
14 13 (9.49%) Degree
15 12 (8.76%) Stakeholder Management
16 11 (8.03%) Change Management
16 11 (8.03%) Project Management
16 11 (8.03%) Fault Management
17 10 (7.30%) Remedy
18 9 (6.57%) Remedy ITSM
19 8 (5.84%) Data Analysis

Incident Manager
Top Related IT Skills by Category

For the 6 months to 22 August 2014, IT contractor jobs within the UK that cited Incident Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Incident Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (2.92%) SharePoint
2 2 (1.46%) Exchange Server 2010
2 2 (1.46%) Exchange Server 2013
2 2 (1.46%) MS Exchange
3 1 (0.73%) IIS
Applications
1 14 (10.22%) MS Excel
2 13 (9.49%) MS Office
3 7 (5.11%) MS PowerPoint
4 3 (2.19%) Spreadsheet
5 1 (0.73%) MS Visio
Business Applications
1 9 (6.57%) Remedy ITSM
2 2 (1.46%) assyst
Cloud Services
1 2 (1.46%) Cloud Computing
Communications & Networking
1 17 (12.41%) LTE
1 17 (12.41%) 2G
1 17 (12.41%) 3G
2 3 (2.19%) 4G
Database & Business Intelligence
1 1 (0.73%) SQL Server
General
1 31 (22.63%) Finance
2 21 (15.33%) Telecoms
3 14 (10.22%) Banking
4 4 (2.92%) Front Office
5 3 (2.19%) Retail
5 3 (2.19%) Back Office
6 2 (1.46%) Financial Institution
6 2 (1.46%) Law
7 1 (0.73%) Legal
7 1 (0.73%) Publishing
7 1 (0.73%) Mandarin Language
7 1 (0.73%) French Language
7 1 (0.73%) German Language
7 1 (0.73%) Spanish Language
7 1 (0.73%) Investment Banking
Miscellaneous
1 18 (13.14%) Management Information System
2 5 (3.65%) Enterprise Software
3 3 (2.19%) Computer Science
4 2 (1.46%) Physics
5 1 (0.73%) NHS
5 1 (0.73%) Video Conferencing
5 1 (0.73%) Freedom of Information
5 1 (0.73%) Mathematics
5 1 (0.73%) Data Protection Act
5 1 (0.73%) Freedom of Information Act
Operating Systems
1 7 (5.11%) Windows
2 2 (1.46%) Windows Server 2008
Processes & Methodologies
1 100 (72.99%) ITIL
2 74 (54.01%) Incident Management
3 58 (42.34%) Problem Management
4 38 (27.74%) Service Management
5 21 (15.33%) Root Cause Analysis
6 20 (14.60%) Service Delivery
7 18 (13.14%) ITSM
8 15 (10.95%) ITIL V3
9 12 (8.76%) Stakeholder Management
10 11 (8.03%) Change Management
10 11 (8.03%) Project Management
10 11 (8.03%) Fault Management
11 8 (5.84%) Data Analysis
12 5 (3.65%) Continuous Improvement
13 4 (2.92%) Change Control
13 4 (2.92%) Agile Software Development
13 4 (2.92%) PRINCE
14 3 (2.19%) Configuration Management
14 3 (2.19%) Supplier Management
14 3 (2.19%) Project Planning
Programming Languages
1 1 (0.73%) SQL
1 1 (0.73%) Ruby
Qualifications
1 28 (20.44%) ITIL Certification
2 17 (12.41%) Security Cleared
3 15 (10.95%) SC Cleared
4 13 (9.49%) Degree
5 4 (2.92%) DV Cleared
5 4 (2.92%) HND
6 2 (1.46%) CCENT
6 2 (1.46%) CCNA
6 2 (1.46%) Cisco Certification
7 1 (0.73%) Microsoft Certification
7 1 (0.73%) Citrix Certification
7 1 (0.73%) MCSE
Quality Assurance & Compliance
1 47 (34.31%) SLA
2 6 (4.38%) BS15000
3 3 (2.19%) QA
System Software
1 2 (1.46%) XenApp
Systems Management
1 3 (2.19%) OVSD
Vendors
1 13 (9.49%) Microsoft
2 10 (7.30%) Remedy
3 5 (3.65%) HP
3 5 (3.65%) BMC
3 5 (3.65%) ServiceNow
4 3 (2.19%) Ericsson
4 3 (2.19%) Citrix
4 3 (2.19%) Sun
5 2 (1.46%) NetApp
6 1 (0.73%) CA
6 1 (0.73%) SAP
6 1 (0.73%) Business Objects
6 1 (0.73%) Cisco
6 1 (0.73%) Cognos
6 1 (0.73%) Capita
6 1 (0.73%) RedPrairie
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