The first table below looks at the demand for the Incident Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Manager in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Incident Manager
Rank 521 514 484
Rank change year-on-year
-7 -30
Contract jobs requiring an Incident Manager 69 59 97
As % of all contract IT jobs located in the UK 0.13% 0.12% 0.17%
As % of the Job Titles category 0.14% 0.12% 0.18%
Number of daily rates quoted 42 36 36
Average daily rate
Keep up to 90%
of your Daily Rate
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£350 £360 £325
Average daily rate % change year-on-year
-2.77% +10.76%
90% offered a daily rate of more than £200 £266 £240
10% offered a daily rate of more than £400 £500 £445
UK excluding London average daily rate £350 £400 £310
% change year-on-year
-12.50% +29.03%
Number of hourly rates quoted 2 1 0
Average hourly rate £93.00 £20.00 -
Average hourly rate % change year-on-year
+365.00% -
UK excluding London average hourly rate £93.00 £20.00 -
% change year-on-year
+365.00% -
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50446 47302 53477
As % of all contract IT jobs located in the UK 92.33% 92.50% 92.55%
Number of daily rates quoted 30538 27736 29864
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £230 £238
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1983 2115 2716
Average hourly rate £16.50 £17.50 £19.00
Average hourly rate % change year-on-year
-5.71% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £41.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Incident Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Incident Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Incident Manager Jobs Demand Trend in the UK

Incident Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Manager within the UK.

Incident Manager Daily Rate Trend in the UK

Incident Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Manager within the UK over the 3 months to 1 August 2014.

Incident Manager Daily Rate Histogram in the UK

Incident Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Manager within the UK.

Incident Manager Hourly Rate Trend in the UK

Incident Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Manager within the UK over the 3 months to 1 August 2014.

Incident Manager Hourly Rate Histogram in the UK

Incident Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Manager within the UK over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 62 £360 - 9
South East +9 23 £363 -11.58% 2
West Midlands +1 15 £300 - 2
Warwickshire - 9 £319 -
South West -26 8 £375 +30.43%
Berkshire -1 6 £285 - 1
Buckinghamshire - 6 £350 -
Milton Keynes - 6 £350 -
Hampshire - 6 £363 -
Gloucestershire -13 5 £375 -
Scotland - 5 £193 - 3
East Midlands +2 4 £215 -31.52%
London -26 4 £360 +4.34% 2
Oxfordshire - 4 £388 -
West Yorkshire - 4 £363 -
Yorkshire - 4 £363 -
Glasgow - 3 £193 - 1
Leeds - 3 £375 -
Oxford - 3 £375 -
Manchester 0 2 £175 - 1
Birmingham 0 2 £250 - 2
Reading -2 2 £285 -
Cheltenham -6 2 £375 -
North West -7 2 £175 - 3
East of England -20 2 £448 +15.48%
Warwick - 2 £368 -
City of London +22 1 £400 +44.27% 1
Southampton - 1 £375 -
Edinburgh - 1 - - 2
Hemel Hempstead - - - -

Incident Manager
Top 30 Related IT Skills

For the 6 months to 1 August 2014, IT contractor jobs within the UK that cited Incident Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Incident Manager in their job title.

1 112 (75.17%) ITIL
2 88 (59.06%) Incident Management
3 71 (47.65%) Problem Management
4 45 (30.20%) SLA
5 36 (24.16%) Service Management
6 35 (23.49%) Finance
7 28 (18.79%) ITIL Certification
8 18 (12.08%) Continuous Improvement
8 18 (12.08%) Root Cause Analysis
8 18 (12.08%) Telecoms
8 18 (12.08%) Service Delivery
8 18 (12.08%) ITSM
9 17 (11.41%) SAP
10 15 (10.07%) Sun
10 15 (10.07%) Management Information System
10 15 (10.07%) Banking
11 14 (9.40%) ITIL V3
11 14 (9.40%) LTE
11 14 (9.40%) 2G
11 14 (9.40%) Stakeholder Management
11 14 (9.40%) 3G
11 14 (9.40%) Project Management
12 13 (8.72%) Security Cleared
13 12 (8.05%) Change Management
14 11 (7.38%) Microsoft
14 11 (7.38%) MS Excel
14 11 (7.38%) SC Cleared
14 11 (7.38%) Degree
15 10 (6.71%) Remedy
16 9 (6.04%) MS Office

Incident Manager
Top Related IT Skills by Category

For the 6 months to 1 August 2014, IT contractor jobs within the UK that cited Incident Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Incident Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (2.68%) SharePoint
2 2 (1.34%) Exchange Server 2010
2 2 (1.34%) Exchange Server 2013
2 2 (1.34%) MS Exchange
3 1 (0.67%) IIS
Applications
1 11 (7.38%) MS Excel
2 9 (6.04%) MS Office
3 6 (4.03%) MS PowerPoint
4 3 (2.01%) Spreadsheet
5 1 (0.67%) MS Visio
Business Applications
1 9 (6.04%) Remedy ITSM
2 2 (1.34%) assyst
3 1 (0.67%) SAP Oil and Gas
Cloud Services
1 2 (1.34%) Cloud Computing
Communications & Networking
1 14 (9.40%) LTE
1 14 (9.40%) 2G
1 14 (9.40%) 3G
2 2 (1.34%) 4G
3 1 (0.67%) Intranet
Database & Business Intelligence
1 1 (0.67%) SQL Server
General
1 35 (23.49%) Finance
2 18 (12.08%) Telecoms
3 15 (10.07%) Banking
4 4 (2.68%) Front Office
5 3 (2.01%) Back Office
5 3 (2.01%) Retail
6 2 (1.34%) Investment Banking
6 2 (1.34%) Law
6 2 (1.34%) Financial Institution
7 1 (0.67%) Legal
7 1 (0.67%) Publishing
7 1 (0.67%) French Language
7 1 (0.67%) German Language
7 1 (0.67%) Spanish Language
Miscellaneous
1 15 (10.07%) Management Information System
2 5 (3.36%) Enterprise Software
3 4 (2.68%) Computer Science
4 3 (2.01%) Physics
5 1 (0.67%) NHS
5 1 (0.67%) Mainframe
5 1 (0.67%) Freedom of Information
5 1 (0.67%) Data Protection Act
5 1 (0.67%) Freedom of Information Act
5 1 (0.67%) SWIFT
Operating Systems
1 4 (2.68%) Windows
2 2 (1.34%) Windows Server 2008
3 1 (0.67%) UNIX
3 1 (0.67%) Linux
Processes & Methodologies
1 112 (75.17%) ITIL
2 88 (59.06%) Incident Management
3 71 (47.65%) Problem Management
4 36 (24.16%) Service Management
5 18 (12.08%) Continuous Improvement
5 18 (12.08%) Root Cause Analysis
5 18 (12.08%) Service Delivery
5 18 (12.08%) ITSM
6 14 (9.40%) ITIL V3
6 14 (9.40%) Stakeholder Management
6 14 (9.40%) Project Management
7 12 (8.05%) Change Management
8 8 (5.37%) Fault Management
8 8 (5.37%) Data Analysis
9 5 (3.36%) PRINCE
10 4 (2.68%) Change Control
10 4 (2.68%) Agile Software Development
11 3 (2.01%) Disaster Recovery
11 3 (2.01%) Process Management
11 3 (2.01%) Business Continuity
Programming Languages
1 1 (0.67%) SQL
1 1 (0.67%) Ruby
Qualifications
1 28 (18.79%) ITIL Certification
2 13 (8.72%) Security Cleared
3 11 (7.38%) SC Cleared
3 11 (7.38%) Degree
4 3 (2.01%) HND
4 3 (2.01%) DV Cleared
5 1 (0.67%) Citrix Certification
5 1 (0.67%) Microsoft Certification
5 1 (0.67%) MCSE
Quality Assurance & Compliance
1 45 (30.20%) SLA
2 3 (2.01%) QA
3 1 (0.67%) BS15000
System Software
1 2 (1.34%) XenApp
Systems Management
1 2 (1.34%) OVSD
Vendors
1 17 (11.41%) SAP
2 15 (10.07%) Sun
3 11 (7.38%) Microsoft
4 10 (6.71%) Remedy
5 5 (3.36%) BMC
5 5 (3.36%) ServiceNow
6 4 (2.68%) HP
7 3 (2.01%) Citrix
8 2 (1.34%) Ericsson
8 2 (1.34%) NetApp
9 1 (0.67%) CA
9 1 (0.67%) Business Objects
9 1 (0.67%) Cognos
9 1 (0.67%) Capita
9 1 (0.67%) RedPrairie
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