The table below looks at the statistics for the Incident Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Manager in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Incident Manager
Rank 540 507 466
Rank change year-on-year
-33 -41
Contract jobs requiring an Incident Manager 83 86 111
As % of all contract IT jobs located in the UK 0.16% 0.17% 0.22%
As % of the Job Titles category 0.17% 0.18% 0.24%
Number of daily rates quoted 41 47 64
Average daily rate £325 £375 £375
Average daily rate % change year-on-year
-13.33% -
90% offered a daily rate of more than £275 £300 £300
10% offered a daily rate of more than £400 £425 £475
UK excluding London average daily rate £325 £390 £350
% change year-on-year
-16.66% +11.42%
Number of hourly rates quoted 0 0 2
Average hourly rate - - £24.25
UK excluding London average hourly rate - - £24.25

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
47935 48321 46997
As % of all contract IT jobs located in the UK 94.58% 94.47% 94.26%
Number of daily rates quoted 30815 30072 27703
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £260 £240 £225
10% offered a daily rate of more than £575 £563 £565
UK excluding London average daily rate £378 £375 £350
% change year-on-year
+0.66% +7.14%
Number of hourly rates quoted 1687 1903 2072
Average hourly rate £17.50 £17.22 £17.50
Average hourly rate % change year-on-year
+1.62% -1.60%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Incident Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Incident Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Incident Manager Jobs Demand Trend in the UK

Incident Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Manager within the UK.

Incident Manager Daily Rate Trend in the UK

Incident Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Manager within the UK over the 3 months to 13 February 2016.

Incident Manager Daily Rate Histogram in the UK

Incident Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Manager within the UK.

Incident Manager Hourly Rate Trend in the UK

Incident Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Manager within the UK over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +3 77 £338 -10.00% 18
South East +29 34 £363 +7.80% 3
Berkshire +32 26 £300 +20.00% 1
Reading +18 21 £300 +20.00%
Leeds +12 21 £325 - 2
West Yorkshire +12 21 £325 - 2
Yorkshire +9 21 £325 - 2
London -28 9 £348 -0.71% 7
Buckinghamshire +13 6 £375 +87.50%
Milton Keynes +9 6 £375 +87.50%
South West -6 5 £390 -4.29% 1
Wiltshire -2 4 £390 -
North West -9 4 £400 +23.07% 4
Manchester -13 3 £413 - 3
West Midlands -17 3 £350 -
Hampshire +13 2 £363 - 2
Bracknell -1 2 - -
Corsham -2 2 £115 -
Birmingham - 2 £350 -
City of London +35 1 £348 +11.20% 3
Northampton +13 1 £338 -12.33%
Northamptonshire +13 1 £338 -12.33%
East Midlands -5 1 £338 -12.33%
Scotland -6 1 £475 +26.66% 2
Edinburgh -11 1 £475 +26.66% 1
Cheshire - 1 £375 - 1
Shropshire - 1 - -
Telford - 1 - -
Newbury - 1 - -
Chester - 1 £375 -

Incident Manager
Top 30 Related IT Skills

For the 6 months to 13 February 2016, IT contractor jobs within the UK that cited Incident Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Incident Manager in their job title.

1 128 (81.53%) ITIL
1 128 (81.53%) Incident Management
2 78 (49.68%) Service Management
3 70 (44.59%) Problem Management
4 41 (26.11%) ITSM
5 37 (23.57%) SLA
6 36 (22.93%) Finance
7 27 (17.20%) ITIL V3
8 26 (16.56%) Security Cleared
8 26 (16.56%) Analytical Skills
8 26 (16.56%) Service Delivery
9 25 (15.92%) Ticket Management
10 24 (15.29%) Front Office
11 21 (13.38%) ITIL Certification
11 21 (13.38%) Billing
12 19 (12.10%) Change Management
13 17 (10.83%) CRM
14 16 (10.19%) Root Cause Analysis
15 15 (9.55%) Remedy
15 15 (9.55%) Knowledge Management
16 12 (7.64%) Remedy ITSM
16 12 (7.64%) Banking
16 12 (7.64%) SC Cleared
17 10 (6.37%) Telecoms
17 10 (6.37%) Windows
18 9 (5.73%) SCOM
18 9 (5.73%) Huawei
18 9 (5.73%) DV Cleared
18 9 (5.73%) User Experience
18 9 (5.73%) Trend Analysis

Incident Manager
Top Related IT Skills by Category

For the 6 months to 13 February 2016, IT contractor jobs within the UK that cited Incident Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Incident Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (1.27%) WebLogic
2 1 (0.64%) Oracle Application Server
2 1 (0.64%) SharePoint
2 1 (0.64%) WebSphere
Applications
1 7 (4.46%) MS Office
2 2 (1.27%) MS Excel
2 2 (1.27%) MS PowerPoint
Business Applications
1 12 (7.64%) Remedy ITSM
2 2 (1.27%) assyst
Communications & Networking
1 1 (0.64%) Internet
1 1 (0.64%) Intranet
1 1 (0.64%) Network Security
Database & Business Intelligence
1 1 (0.64%) OLAP
1 1 (0.64%) Oracle Database
1 1 (0.64%) Oracle Database 10g
1 1 (0.64%) Oracle Database 11g
1 1 (0.64%) Oracle OLAP
1 1 (0.64%) SQL Server
Development Applications
1 1 (0.64%) TestDirector
General
1 36 (22.93%) Finance
2 24 (15.29%) Front Office
3 21 (13.38%) Billing
4 12 (7.64%) Banking
5 10 (6.37%) Telecoms
6 6 (3.82%) Retail
7 3 (1.91%) Investment Banking
8 1 (0.64%) Law
Libraries, Frameworks & Software Standards
1 1 (0.64%) .NET
1 1 (0.64%) J2EE
1 1 (0.64%) Middleware
1 1 (0.64%) Oracle Fusion
Miscellaneous
1 26 (16.56%) Analytical Skills
2 9 (5.73%) User Experience
3 7 (4.46%) Management Information System
4 6 (3.82%) Data Centre
5 3 (1.91%) Driving Licence
5 3 (1.91%) IVR
5 3 (1.91%) Replication
5 3 (1.91%) Statistics
6 1 (0.64%) Blackberry
6 1 (0.64%) Contactless
6 1 (0.64%) Mainframe
6 1 (0.64%) Mobile App
6 1 (0.64%) Security Operations Centre
Operating Systems
1 10 (6.37%) Windows
2 3 (1.91%) Unix
2 3 (1.91%) Windows 7
3 2 (1.27%) Linux
4 1 (0.64%) Android
4 1 (0.64%) Apple iOS
4 1 (0.64%) Solaris
4 1 (0.64%) Windows 8
Processes & Methodologies
1 128 (81.53%) Incident Management
1 128 (81.53%) ITIL
2 78 (49.68%) Service Management
3 70 (44.59%) Problem Management
4 41 (26.11%) ITSM
5 27 (17.20%) ITIL V3
6 26 (16.56%) Service Delivery
7 25 (15.92%) Ticket Management
8 19 (12.10%) Change Management
9 17 (10.83%) CRM
10 16 (10.19%) Root Cause Analysis
11 15 (9.55%) Knowledge Management
12 9 (5.73%) Trend Analysis
13 8 (5.10%) Continuous Improvement
14 4 (2.55%) Enterprise Architecture
15 3 (1.91%) Asset Management
15 3 (1.91%) Cost-Benefit Analysis
15 3 (1.91%) Data Analysis
15 3 (1.91%) PRINCE2
15 3 (1.91%) Project Management
Programming Languages
1 2 (1.27%) C
1 2 (1.27%) Java
1 2 (1.27%) SQL
2 1 (0.64%) C++
2 1 (0.64%) C-shell
2 1 (0.64%) Perl
2 1 (0.64%) PL/SQL
Qualifications
1 26 (16.56%) Security Cleared
2 21 (13.38%) ITIL Certification
3 12 (7.64%) SC Cleared
4 9 (5.73%) DV Cleared
5 3 (1.91%) Degree
6 1 (0.64%) CISSP
6 1 (0.64%) GCIH
6 1 (0.64%) ISEB
6 1 (0.64%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 37 (23.57%) SLA
2 2 (1.27%) ISO 9001
System Software
1 4 (2.55%) Active Directory
1 4 (2.55%) VMware Infrastructure
Systems Management
1 9 (5.73%) SCOM
2 4 (2.55%) OpenView Configuration Management
3 3 (1.91%) Systems Management Server (SMS)
4 2 (1.27%) Control-M
5 1 (0.64%) Oracle RMAN
Vendors
1 15 (9.55%) Remedy
2 9 (5.73%) Huawei
3 8 (5.10%) BMC
4 6 (3.82%) Microsoft
5 4 (2.55%) HP
5 4 (2.55%) VMware
6 2 (1.27%) Alcatel-Lucent
6 2 (1.27%) Ericsson
6 2 (1.27%) Nokia
6 2 (1.27%) Nokia Solutions and Networks
6 2 (1.27%) SAP
6 2 (1.27%) ServiceNow
7 1 (0.64%) Adobe
7 1 (0.64%) BT
7 1 (0.64%) Cisco
7 1 (0.64%) Citrix
7 1 (0.64%) Oracle
7 1 (0.64%) ZTE
Manchester, Lancashire
Randstad Technologies
Rate: £0.00 per day
Posted: Yesterday
Cheshire
Experis Ltd
Rate: £220.00 per day
Posted: Yesterday
City, London
Experis Ltd
Rate: £220.00 per day
Posted: Yesterday
Basingstoke
Hays Specialist Recruitment Ltd
Rate: £13.00 - £17.00 per hour
Posted: 19 days ago
North East England
Real Staffing
Rate: competitive
Posted: 23 days ago