Incident Manager Contracts

The table below looks at the demand for the Incident Manager role in IT contracts across the UK compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Incident Manager in their job title over the 3 months to 5 September 2008 with a comparison to the same period last year.

Incident Manager
Location Bristol Camberley Cheshire City of London Docklands, London East Midlands Edinburgh England Farnborough Feltham Hampshire London Middlesex Midlands North West Northamptonshire Oxford Oxfordshire Scotland Sheffield South East South West South Yorkshire Surrey Thames Valley UK Yorkshire	3 months to 5 Sep 2008	Same period last year
Rank	518	578
Rank change on same period last year	+60
Matching contract IT job ads	61	75
As % of all UK contract IT job ads sampled	0.082 %	0.074 %
As % of the category below	0.092 %	0.081 %
Daily rates quoted	13	17
Average minimum daily rate	£327	£338
Average daily rate	£353	£354
% change on same period last year	-0.36 %
Average maximum daily rate	£379	£371
UK excluding London average daily rate	£294	£310
% change on same period last year	-5.24 %
Hourly rates quoted	1	13
Average minimum hourly rate	£20.00	£17.50
Average hourly rate	£20.00	£18.92
% change on same period last year	+5.69 %
Average maximum hourly rate	£20.00	£20.35
UK excluding London average hourly rate	£20.00	£15.10
% change on same period last year	+32.45 %
Job Titles UK
Matching contract IT job ads	66076	92966
As % of all UK contract IT job ads sampled	89.32 %	91.68 %
Daily rates quoted	21991	28101
Average minimum daily rate	£376	£391
Average daily rate	£402	£416
% change on same period last year	-3.26 %
Average maximum daily rate	£428	£441
UK excluding London average daily rate	£355	£355
% change on same period last year	-0.15 %
Hourly rates quoted	5688	7814
Average minimum hourly rate	£22.70	£24.14
Average hourly rate	£24.32	£25.69
% change on same period last year	-5.34 %
Average maximum hourly rate	£25.94	£27.24
UK excluding London average hourly rate	£23.85	£25.69
% change on same period last year	-7.14 %

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Incident Manager
Demand Trend

The chart provides the 3-month moving total beginning in 2004 of IT contractor jobs citing Incident Manager within the UK as a proportion of the total demand within the Job Titles category.

Incident Manager
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Manager within the UK.

Incident Manager
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Manager within the UK over the 3 months to 5 September 2008.

Incident Manager
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Manager within the UK.

Incident Manager
Top 26 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Manager within the UK over the 3 months to 5 September 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
England	+55	58	£359	+1.23 %
London	+86	36	£379	-4.81 %
South East	+39	10	-	-
City of London	-22	9	£388	-
Middlesex	+5	4	-	-
Feltham	-	4	-	-
Midlands	+15	4	£300	-
Scotland	+25	3	£285	-
Edinburgh	+10	3	£285	-
Sheffield	+3	3	-	-
South Yorkshire	+1	3	-	-
Docklands, London	+35	3	£400	-
Yorkshire	+16	3	-	-
Oxfordshire	-	2	-	-
East Midlands	-	2	£300	-
South West	+26	2	£290	+2.35 %
Thames Valley	-	2	-	-
North West	-	1	-	-
Farnborough	-	1	-	-
Surrey	-	1	-	-
Northamptonshire	-	1	-	-
Cheshire	-	1	-	-
Hampshire	-	1	-	-
Oxford	-	1	-	-
Bristol	+7	1	£290	-3.33 %
Camberley	-	1	-	-

Incident Manager
Top 30 Related IT Skills

For the 6 months to 5 September 2008, IT contractor jobs within the UK that cited Incident Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Incident Manager in their job title.

1 67 (67.68 %) ITIL 2 65 (65.66 %) Incident Management 3 34 (34.34 %) Problem Management 4 26 (26.26 %) Service Management 5 23 (23.23 %) Banking 6 21 (21.21 %) Remedy 7 14 (14.14 %) Investment Banking 8 13 (13.13 %) ITIL Certification 9 11 (11.11 %) Finance 10 9 (9.091 %) Change Management 11 7 (7.071 %) Service Delivery 11 7 (7.071 %) Windows 11 7 (7.071 %) MS Office 11 7 (7.071 %) Security Cleared 12 5 (5.051 %) SC Cleared

12 5 (5.051 %) Degree 12 5 (5.051 %) UNIX 12 5 (5.051 %) MS Excel 12 5 (5.051 %) SLA 12 5 (5.051 %) Government 13 4 (4.040 %) ITSM 13 4 (4.040 %) LAN 13 4 (4.040 %) SAP 13 4 (4.040 %) WAN 13 4 (4.040 %) Project Management 13 4 (4.040 %) Investment Management 14 3 (3.030 %) Microsoft 14 3 (3.030 %) MS Exchange 14 3 (3.030 %) Telecoms 15 2 (2.020 %) Business Continuity

Incident Manager
Top Related IT Skills by Category

For the 6 months to 5 September 2008, IT contractor jobs within the UK that cited Incident Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Incident Manager in their job title. Up to 20 skills are shown per category.

Application Platforms 1 3 (3.030 %) MS Exchange	Applications 1 7 (7.071 %) MS Office 2 5 (5.051 %) MS Excel 3 2 (2.020 %) MS Project 4 1 (1.010 %) MS PowerPoint 4 1 (1.010 %) CA Clarity
Communications & Networking 1 4 (4.040 %) WAN 1 4 (4.040 %) LAN 2 2 (2.020 %) SAN 3 1 (1.010 %) Internet 3 1 (1.010 %) Firewall 3 1 (1.010 %) SMS	Database & Business Intelligence 1 1 (1.010 %) GIS
General 1 23 (23.23 %) Banking 2 14 (14.14 %) Investment Banking 3 11 (11.11 %) Finance 4 5 (5.051 %) Government 5 3 (3.030 %) Telecoms 6 2 (2.020 %) Retail 7 1 (1.010 %) Health 7 1 (1.010 %) Education 7 1 (1.010 %) Pharmaceutical 7 1 (1.010 %) Financial Institution 7 1 (1.010 %) Retail Banking 7 1 (1.010 %) Corporate Banking 7 1 (1.010 %) Auditing	Miscellaneous 1 2 (2.020 %) NHS 2 1 (1.010 %) Statistics 2 1 (1.010 %) Mathematics
Operating Systems 1 7 (7.071 %) Windows 2 5 (5.051 %) UNIX 3 2 (2.020 %) AIX 3 2 (2.020 %) Solaris 3 2 (2.020 %) Windows XP 4 1 (1.010 %) Windows Server 2003	Processes & Methodologies 1 67 (67.68 %) ITIL 2 65 (65.66 %) Incident Management 3 34 (34.34 %) Problem Management 4 26 (26.26 %) Service Management 5 9 (9.091 %) Change Management 6 7 (7.071 %) Service Delivery 6 7 (7.071 %) Security Cleared 7 5 (5.051 %) SC Cleared 8 4 (4.040 %) Investment Management 8 4 (4.040 %) ITSM 8 4 (4.040 %) Project Management 9 2 (2.020 %) DV Cleared 9 2 (2.020 %) Business Continuity 9 2 (2.020 %) Information Management 10 1 (1.010 %) Logistics 10 1 (1.010 %) Wealth Management 10 1 (1.010 %) Time Management 10 1 (1.010 %) BC Cleared 10 1 (1.010 %) Data Management 10 1 (1.010 %) PRINCE
Qualifications 1 13 (13.13 %) ITIL Certification 2 5 (5.051 %) Degree 3 1 (1.010 %) ECDL	Quality Assurance & Compliance 1 5 (5.051 %) SLA 2 1 (1.010 %) Sarbanes-Oxley 2 1 (1.010 %) QA
Systems Management 1 1 (1.010 %) MOM	Vendors 1 21 (21.21 %) Remedy 2 4 (4.040 %) SAP 3 3 (3.030 %) Microsoft 4 2 (2.020 %) Siebel 4 2 (2.020 %) Oracle 5 1 (1.010 %) Progress 5 1 (1.010 %) IBM 5 1 (1.010 %) HP 5 1 (1.010 %) BT