The statistics below represent IT contracts advertised across the UK that had IT Services Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
IT Service Manager
Rank 586 563 557
Rank change year-on-year
-23 -6
Contract jobs requiring an IT Services Manager 66 110 84
As % of all contract IT jobs located in the UK 0.12% 0.19% 0.14%
As % of the Job Titles category 0.13% 0.20% 0.16%
Number of daily rates quoted 49 80 59
Median daily rate £450 £425 £400
Median daily rate % change year-on-year
+5.88% +6.25%
90% offered a daily rate of more than £345 £325 £329
10% offered a daily rate of more than £553 £550 £520
UK excluding London median daily rate £425 £413 £400
% change year-on-year
+3.03% +3.12%
Number of hourly rates quoted 0 1 1
Median hourly rate - £30.52 £27.00
Median hourly rate % change year-on-year
- +13.03%
UK excluding London median hourly rate - £30.52 £27.00
% change year-on-year
- +13.03%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50426 54977 54154
As % of all contract IT jobs located in the UK 94.62% 94.99% 92.92%
Number of daily rates quoted 32986 35136 33089
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1704 2093 2157
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

IT Services Manager
Jobs Demand Trend

The demand trend of IT contracts that featured IT Services Manager in the job title.

IT Services Manager Jobs Demand Trend in the UK

IT Services Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Services Manager within the UK.

IT Services Manager Daily Rate Trend in the UK

IT Services Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Services Manager within the UK over the 3 months to 30 September 2016.

IT Services Manager Daily Rate Histogram in the UK

IT Services Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Services Manager within the UK.

IT Services Manager Hourly Rate Trend in the UK

IT Services Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Services Manager within the UK over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -43 65 £450 +5.88% 31
London -4 27 £500 +11.11% 14
South East +12 17 £450 +9.09% 7
East of England +6 9 £420 +29.23%
North West +6 5 £403 -5.29% 4
Berkshire +4 5 £338 -18.18% 1
Cambridgeshire +22 4 £425 +70.00%
Hertfordshire +6 4 £400 -25.92%
Bracknell -2 4 £338 -8.10%
Manchester -11 4 £403 -2.42% 3
Buckinghamshire +16 3 £450 +8.43% 2
Milton Keynes +10 3 £450 +8.43% 2
Surrey +9 3 £325 -18.75%
City of London +8 3 £480 -1.53% 3
West Sussex +4 3 £485 -13.39% 2
Yorkshire +10 2 £425 +30.76% 2
West Yorkshire +3 2 £425 +13.33% 1
Oxfordshire -10 2 £450 +24.13% 1
North East -17 2 £375 -20.21%
Bradford - 2 £425 - 1
Lancashire +23 1 - - 1
Cambridge +17 1 £800 +220.00%
South West +8 1 £430 +1.17% 2
Essex 0 1 £420 +29.23%
Watford -7 1 £425 -
Worthing -19 1 £500 +21.21%
Tyne and Wear -22 1 £375 -23.46%
Newcastle upon Tyne -27 1 £375 -23.46%
West Midlands -29 1 £388 -22.50% 1
Coventry - 1 £388 -

IT Services Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 30 September 2016, IT Services Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring IT Services Manager in the job title.

1 94 (57.67%) ITIL
2 63 (38.65%) Finance
3 56 (34.36%) Service Delivery
4 55 (33.74%) Service Management
5 36 (22.09%) Project Management
6 28 (17.18%) ITSM
7 26 (15.95%) Stakeholder Management
8 23 (14.11%) ITIL Certification
9 21 (12.88%) ITIL V3
10 19 (11.66%) PRINCE2
11 18 (11.04%) Supplier Management
12 17 (10.43%) SLA
13 16 (9.82%) Change Management
14 15 (9.20%) Agile Software Development
14 15 (9.20%) Continuous Improvement
15 14 (8.59%) Banking
16 13 (7.98%) Service Design
17 12 (7.36%) Analytical Skills
17 12 (7.36%) Risk Management
17 12 (7.36%) Incident Management
18 11 (6.75%) Problem Management
18 11 (6.75%) Telecoms
19 9 (5.52%) Business Continuity
19 9 (5.52%) Programme Management
20 8 (4.91%) Manufacturing
20 8 (4.91%) Windows
20 8 (4.91%) Release Management
20 8 (4.91%) ServiceNow
21 7 (4.29%) Data Centre
21 7 (4.29%) ITIL V2

IT Services Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (3.07%) Confluence
2 2 (1.23%) SharePoint
3 1 (0.61%) BizTalk Server
3 1 (0.61%) IIS
3 1 (0.61%) Skype for Business
Applications
1 5 (3.07%) MS Excel
2 4 (2.45%) MS Office
3 2 (1.23%) MS Project
Business Applications
1 5 (3.07%) SAP Oil and Gas
2 2 (1.23%) Dynamics CRM
3 1 (0.61%) Infor LN
Cloud Services
1 3 (1.84%) Office 365
2 2 (1.23%) Google Apps
2 2 (1.23%) Microsoft Azure
3 1 (0.61%) Amazon AWS
Communications & Networking
1 3 (1.84%) Intranet
2 2 (1.23%) LAN
2 2 (1.23%) Wi-Fi
3 1 (0.61%) Extranet
3 1 (0.61%) Internet
3 1 (0.61%) NAS
3 1 (0.61%) Network Security
3 1 (0.61%) SAN
3 1 (0.61%) Skype
3 1 (0.61%) Unified Communications
3 1 (0.61%) VoIP
3 1 (0.61%) WAN
Database & Business Intelligence
1 2 (1.23%) Data Warehouse
1 2 (1.23%) SQL Server
2 1 (0.61%) Electronic Patient Records
2 1 (0.61%) QlikView
Development Applications
1 1 (0.61%) TestPartner
General
1 63 (38.65%) Finance
2 14 (8.59%) Banking
3 11 (6.75%) Telecoms
4 8 (4.91%) Manufacturing
5 7 (4.29%) Retail
6 6 (3.68%) Marketing
7 5 (3.07%) Electronics
8 3 (1.84%) Law
8 3 (1.84%) Legal
9 2 (1.23%) Billing
9 2 (1.23%) Local Government
9 2 (1.23%) Retail Banking
10 1 (0.61%) Advertising
10 1 (0.61%) Automotive
10 1 (0.61%) Back Office
10 1 (0.61%) Financial Institution
10 1 (0.61%) iGaming
Libraries, Frameworks & Software Standards
1 6 (3.68%) Middleware
2 2 (1.23%) .NET
3 1 (0.61%) CSS
3 1 (0.61%) EDI
3 1 (0.61%) HTML
3 1 (0.61%) Web Services
3 1 (0.61%) XML
Miscellaneous
1 12 (7.36%) Analytical Skills
2 7 (4.29%) CMDB
2 7 (4.29%) Data Centre
3 6 (3.68%) Virtual Team
4 5 (3.07%) PMI
5 4 (2.45%) Management Information System
6 3 (1.84%) Performance Metrics
7 2 (1.23%) NHS
8 1 (0.61%) Client/Server
8 1 (0.61%) Clustering
8 1 (0.61%) Computer Science
8 1 (0.61%) Data Structures
8 1 (0.61%) FMCG
8 1 (0.61%) Mainframe
8 1 (0.61%) Online Banking
8 1 (0.61%) Statistics
8 1 (0.61%) User Experience
Operating Systems
1 8 (4.91%) Windows
2 2 (1.23%) Linux
2 2 (1.23%) Windows 7
2 2 (1.23%) Windows Server
3 1 (0.61%) Windows 10
3 1 (0.61%) Windows 8
Processes & Methodologies
1 94 (57.67%) ITIL
2 56 (34.36%) Service Delivery
3 55 (33.74%) Service Management
4 36 (22.09%) Project Management
5 28 (17.18%) ITSM
6 26 (15.95%) Stakeholder Management
7 21 (12.88%) ITIL V3
8 19 (11.66%) PRINCE2
9 18 (11.04%) Supplier Management
10 16 (9.82%) Change Management
11 15 (9.20%) Agile Software Development
11 15 (9.20%) Continuous Improvement
12 13 (7.98%) Service Design
13 12 (7.36%) Incident Management
13 12 (7.36%) Risk Management
14 11 (6.75%) Problem Management
15 9 (5.52%) Business Continuity
15 9 (5.52%) Programme Management
16 8 (4.91%) Release Management
17 7 (4.29%) ITIL V2
Programming Languages
1 2 (1.23%) C
2 1 (0.61%) SQL
Qualifications
1 23 (14.11%) ITIL Certification
2 7 (4.29%) PMI Certification
2 7 (4.29%) SC Cleared
2 7 (4.29%) Security Cleared
3 6 (3.68%) Degree
4 4 (2.45%) PMP
4 4 (2.45%) PRINCE2 Certification
5 3 (1.84%) CAPM
6 2 (1.23%) MCITP
6 2 (1.23%) Microsoft Certification
6 2 (1.23%) PRINCE2 Practitioner
7 1 (0.61%) APMP
7 1 (0.61%) CISSP
7 1 (0.61%) EXIN
7 1 (0.61%) ISEB
7 1 (0.61%) ITIL Foundation Certificate
7 1 (0.61%) MBA
7 1 (0.61%) MCP
7 1 (0.61%) MCSE
7 1 (0.61%) MCTS
Quality Assurance & Compliance
1 17 (10.43%) SLA
2 2 (1.23%) COBIT
2 2 (1.23%) Disclosure Scotland
2 2 (1.23%) QA
3 1 (0.61%) ISO/IEC 27001
System Software
1 7 (4.29%) Active Directory
2 1 (0.61%) VMware Infrastructure
Systems Management
1 2 (1.23%) SCCM
2 1 (0.61%) EMC NetWorker
2 1 (0.61%) Graphite
2 1 (0.61%) Microsoft Clustering
2 1 (0.61%) Opsview
2 1 (0.61%) ServiceCenter
Vendors
1 8 (4.91%) ServiceNow
2 7 (4.29%) Microsoft
3 5 (3.07%) SAP
4 4 (2.45%) HP
5 2 (1.23%) Citrix
5 2 (1.23%) Ericsson
5 2 (1.23%) Google
5 2 (1.23%) IBM
5 2 (1.23%) VMware
6 1 (0.61%) Amdocs
6 1 (0.61%) CA
6 1 (0.61%) Cisco
6 1 (0.61%) F5
6 1 (0.61%) Infor
6 1 (0.61%) NetCracker
6 1 (0.61%) Sun
6 1 (0.61%) SunGard
6 1 (0.61%) xMatters
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