The table below looks at the statistics for the IT Services Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Services Manager in their job title over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
IT Service Manager
Rank 543 560 510
Rank change year-on-year
+17 -50
Contract jobs requiring an IT Services Manager 43 33 34
As % of all contract IT jobs located in the UK 0.077% 0.061% 0.072%
As % of the Job Titles category 0.083% 0.066% 0.078%
Number of daily rates quoted 26 14 23
Average daily rate
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£364 £368 £328
Average daily rate % change year-on-year
-1.02% +12.21%
90% offered a daily rate of more than £205 £317 £212
10% offered a daily rate of more than £543 £451 £506
UK excluding London average daily rate £374 £335 £330
% change year-on-year
+11.56% +1.51%
Number of hourly rates quoted 0 1 0
Average hourly rate - £20.00 -
UK excluding London average hourly rate - £20.00 -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51554 49982 43833
As % of all contract IT jobs located in the UK 92.46% 92.36% 92.74%
Number of daily rates quoted 31354 30067 25181
Average daily rate £400 £400 £400
90% offered a daily rate of more than £240 £226 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2020 2056 2247
Average hourly rate £17.46 £17.50 £17.77
Average hourly rate % change year-on-year
-0.22% -1.49%
90% offered a hourly rate of more than £11.00 £11.00 £10.70
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.60 £17.00 £17.50
% change year-on-year
-2.35% -2.85%

IT Services Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Services Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Services Manager Jobs Demand Trend in the UK

IT Services Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Services Manager within the UK.

IT Services Manager Daily Rate Trend in the UK

IT Services Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Services Manager within the UK over the 3 months to 1 April 2015.

IT Services Manager Daily Rate Histogram in the UK

IT Services Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Services Manager within the UK.

IT Services Manager Hourly Rate Trend in the UK

IT Services Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Services Manager within the UK over the 3 months to 1 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +3 43 £364 -1.02% 10
London +18 22 £353 -18.02% 4
City of London +25 8 £438 -2.77% 1
South West +7 7 £333 -21.76%
South East -23 5 £499 +51.13% 2
East of England +14 3 £538 - 1
North West -18 3 - -
Dorset - 3 £313 -
Surrey +1 2 - -
Birmingham -7 2 - -
West Midlands -9 2 - - 1
Berkshire -11 2 £499 +66.25%
Manchester -13 2 - -
Hertfordshire - 2 £538 -
Somerset - 2 £361 -
Epsom - 2 - -
Newbury - 2 £499 -
Cheshire -3 1 - -
Essex - 1 - -
Northamptonshire - 1 - -
East Midlands - 1 - - 1
Northampton - 1 - -
Nottingham - - - - 1
Oxford - - - -
Peterborough - - - - 1
Prestwick - - - -
Reading - - - -
Southampton - - - -
Staines - - - -
Stoke-on-Trent - - - -

IT Services Manager
Top 30 Related IT Skills

For the 6 months to 1 April 2015, IT contractor jobs within the UK that cited IT Services Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Services Manager in their job title.

1 58 (74.36%) ITIL
2 43 (55.13%) Service Delivery
3 42 (53.85%) Service Management
4 27 (34.62%) ITIL Certification
5 23 (29.49%) Finance
6 22 (28.21%) ITSM
7 18 (23.08%) SLA
8 12 (15.38%) Stakeholder Management
9 10 (12.82%) PRINCE2
10 9 (11.54%) Microsoft
10 9 (11.54%) Change Management
11 7 (8.97%) Business Continuity
11 7 (8.97%) ITIL V3
12 6 (7.69%) Problem Management
12 6 (7.69%) Project Management
13 5 (6.41%) Windows
13 5 (6.41%) CRM
13 5 (6.41%) Risk Management
13 5 (6.41%) Telecoms
13 5 (6.41%) Workflow
13 5 (6.41%) Disaster Recovery
13 5 (6.41%) Supplier Management
13 5 (6.41%) Line Management
14 4 (5.13%) Mentoring
14 4 (5.13%) Analytical Skills
14 4 (5.13%) People Management
14 4 (5.13%) SC Cleared
14 4 (5.13%) Security Cleared
14 4 (5.13%) QA
14 4 (5.13%) Management Information System

IT Services Manager
Top Related IT Skills by Category

For the 6 months to 1 April 2015, IT contractor jobs within the UK that cited IT Services Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Services Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (3.85%) SharePoint
2 1 (1.28%) WebLogic
2 1 (1.28%) Apache
Applications
1 4 (5.13%) MS Excel
1 4 (5.13%) MS Office
2 1 (1.28%) Acrobat
2 1 (1.28%) MS Visio
2 1 (1.28%) MS Project
Cloud Services
1 2 (2.56%) Office 365
Communications & Networking
1 4 (5.13%) Internet
2 3 (3.85%) WAN
3 1 (1.28%) 3G
3 1 (1.28%) LAN
3 1 (1.28%) Firewall
3 1 (1.28%) Wi-Fi
3 1 (1.28%) 4G
3 1 (1.28%) Radio Access Network
Database & Business Intelligence
1 1 (1.28%) Data Warehouse
1 1 (1.28%) SQL Server
General
1 23 (29.49%) Finance
2 5 (6.41%) Telecoms
3 1 (1.28%) Pharmaceutical
3 1 (1.28%) Legal
3 1 (1.28%) Advertising
3 1 (1.28%) Banking
3 1 (1.28%) Retail
Miscellaneous
1 4 (5.13%) Analytical Skills
1 4 (5.13%) Management Information System
2 1 (1.28%) Blackberry
2 1 (1.28%) NHS
2 1 (1.28%) Thin Client
2 1 (1.28%) SecurID
2 1 (1.28%) Computer Science
2 1 (1.28%) Fat Client
Operating Systems
1 5 (6.41%) Windows
Processes & Methodologies
1 58 (74.36%) ITIL
2 43 (55.13%) Service Delivery
3 42 (53.85%) Service Management
4 22 (28.21%) ITSM
5 12 (15.38%) Stakeholder Management
6 10 (12.82%) PRINCE2
7 9 (11.54%) Change Management
8 7 (8.97%) Business Continuity
8 7 (8.97%) ITIL V3
9 6 (7.69%) Problem Management
9 6 (7.69%) Project Management
10 5 (6.41%) CRM
10 5 (6.41%) Risk Management
10 5 (6.41%) Workflow
10 5 (6.41%) Disaster Recovery
10 5 (6.41%) Supplier Management
10 5 (6.41%) Line Management
11 4 (5.13%) Mentoring
11 4 (5.13%) People Management
11 4 (5.13%) BCP
Qualifications
1 27 (34.62%) ITIL Certification
2 4 (5.13%) SC Cleared
2 4 (5.13%) Security Cleared
3 3 (3.85%) Degree
4 2 (2.56%) PRINCE2 Certification
5 1 (1.28%) ISEB
5 1 (1.28%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 18 (23.08%) SLA
2 4 (5.13%) QA
3 1 (1.28%) Sarbanes-Oxley
3 1 (1.28%) COBIT
System Software
1 3 (3.85%) Active Directory
1 3 (3.85%) VMware Infrastructure
2 1 (1.28%) Microsoft Virtual Server
2 1 (1.28%) Hyper-V
Systems Management
1 1 (1.28%) NetBackup
1 1 (1.28%) SCCM
1 1 (1.28%) SCSM
Vendors
1 9 (11.54%) Microsoft
2 3 (3.85%) VMware
3 2 (2.56%) EMC
4 1 (1.28%) HP
4 1 (1.28%) Adobe
4 1 (1.28%) NetApp
4 1 (1.28%) Siemens
4 1 (1.28%) Apple
4 1 (1.28%) Cisco
4 1 (1.28%) SAP
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