IT Support Specialist Contracts

IT Support Specialist
UK

The median IT Support Specialist daily rate in the UK is £198 according to job vacancies posted during the 6 months to 20 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 Apr 2024
Same period 2023 Same period 2022
Rank 565 700 827
Rank change year-on-year +135 +127 -149
Contract jobs requiring an IT Support Specialist 18 16 14
As % of all contract jobs advertised in the UK 0.041% 0.026% 0.016%
As % of the Job Titles category 0.045% 0.028% 0.016%
Number of daily rates quoted 8 7 12
10th Percentile - £162 £99
25th Percentile £184 £185 £106
Median daily rate (50th Percentile) £198 £205 £185
Median % change year-on-year -3.66% +10.81% -45.59%
75th Percentile £218 £270 £241
90th Percentile £268 £304 £259
UK excluding London median daily rate £198 £200 £109
% change year-on-year -1.00% +83.45% -63.14%
Number of hourly rates quoted 9 2 0
Median hourly rate £25.00 £22.26 -
Median % change year-on-year +12.32% - -
UK excluding London median hourly rate £25.00 - -

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,284 57,177 85,797
% of contract IT jobs with a recognized job title 92.76% 94.53% 95.51%
Number of daily rates quoted 26,293 39,889 60,217
10th Percentile £275 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £747 £750 £725
UK excluding London median daily rate £493 £500 £475
% change year-on-year -1.40% +5.26% +11.76%
Number of hourly rates quoted 2,613 1,625 2,127
10th Percentile £12.86 £14.32 £12.50
25th Percentile £16.25 £19.50 £15.50
Median hourly rate £35.00 £45.00 £23.00
Median % change year-on-year -22.22% +95.65% +0.48%
75th Percentile £60.00 £65.75 £48.75
90th Percentile £72.50 £75.75 £63.18
UK excluding London median hourly rate £36.50 £43.00 £19.50
% change year-on-year -15.12% +120.51% +2.63%

IT Support Specialist
Job Vacancy Trend

Job postings that featured IT Support Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Specialist in the UK

IT Support Specialist
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing IT Support Specialist.

Daily rate trend for IT Support Specialist in the UK

IT Support Specialist
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support Specialist over the 6 months to 20 April 2024.

Daily rate histogram for IT Support Specialist in the UK

IT Support Specialist
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing IT Support Specialist.

Hourly rate trend for IT Support Specialist in the UK

IT Support Specialist
Top 8 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Specialist within the UK over the 6 months to 20 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +124 18 £198 -3.66% 21
UK excluding London +79 18 £198 -1.00% 16
South West +28 10 £225 +32.35%
South East +17 6 £198 -19.31% 5
North of England +35 1 £325 - 3
North West +19 1 £325 - 3
West Midlands - 1 - - 4
Midlands - 1 - - 5

IT Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 20 April 2024, IT Support Specialist contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring IT Support Specialist in the job title.

1 14 (77.78%) Problem Management
2 10 (55.56%) Problem-Solving
2 10 (55.56%) Social Skills
2 10 (55.56%) ITIL
3 9 (50.00%) Data Analysis
3 9 (50.00%) ITIL Foundation Certificate
3 9 (50.00%) User Experience
3 9 (50.00%) Data Protection
3 9 (50.00%) Knowledge Management
3 9 (50.00%) Incident Management
3 9 (50.00%) Continuous Improvement
3 9 (50.00%) Analytics
4 6 (33.33%) TCP/IP
5 5 (27.78%) VPN
5 5 (27.78%) DNS
5 5 (27.78%) Firewall
5 5 (27.78%) DHCP
5 5 (27.78%) Wireless
5 5 (27.78%) VLAN
5 5 (27.78%) Business Case
6 3 (16.67%) Windows
7 2 (11.11%) Microsoft
7 2 (11.11%) Microsoft 365
8 1 (5.56%) Verint
8 1 (5.56%) Windows Server 2012
8 1 (5.56%) Enterprise Software
8 1 (5.56%) Capacity Management
8 1 (5.56%) Apple iOS
8 1 (5.56%) WFM
8 1 (5.56%) CMDB

IT Support Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) Apache
1 1 (5.56%) IIS
1 1 (5.56%) Microsoft Exchange
1 1 (5.56%) SharePoint
1 1 (5.56%) Tomcat
Applications
1 1 (5.56%) Microsoft Excel
1 1 (5.56%) Microsoft Office
Cloud Services
1 2 (11.11%) Microsoft 365
2 1 (5.56%) Azure
2 1 (5.56%) Entra ID
Communications & Networking
1 6 (33.33%) TCP/IP
2 5 (27.78%) DHCP
2 5 (27.78%) DNS
2 5 (27.78%) Firewall
2 5 (27.78%) VLAN
2 5 (27.78%) VPN
2 5 (27.78%) Wireless
3 1 (5.56%) H.323
3 1 (5.56%) HTTP
General
1 10 (55.56%) Social Skills
2 1 (5.56%) Analytical Skills
2 1 (5.56%) Legal
2 1 (5.56%) Telecoms
Miscellaneous
1 1 (5.56%) CMDB
1 1 (5.56%) Data Centre
1 1 (5.56%) Enterprise Software
1 1 (5.56%) Hybrid Cloud
1 1 (5.56%) IVR
1 1 (5.56%) Management Information System
Operating Systems
1 3 (16.67%) Windows
2 1 (5.56%) Apple iOS
2 1 (5.56%) Linux
2 1 (5.56%) Red Hat Enterprise Linux
2 1 (5.56%) Windows Server
2 1 (5.56%) Windows Server 2012
2 1 (5.56%) Windows Server 2016
2 1 (5.56%) Windows Server 2019
Processes & Methodologies
1 14 (77.78%) Problem Management
2 10 (55.56%) ITIL
2 10 (55.56%) Problem-Solving
3 9 (50.00%) Analytics
3 9 (50.00%) Continuous Improvement
3 9 (50.00%) Data Analysis
3 9 (50.00%) Data Protection
3 9 (50.00%) Incident Management
3 9 (50.00%) Knowledge Management
3 9 (50.00%) User Experience
4 5 (27.78%) Business Case
5 1 (5.56%) Asset Management
5 1 (5.56%) Capacity Management
5 1 (5.56%) Conflict Management
5 1 (5.56%) Logistics
5 1 (5.56%) Proactive Maintenance
5 1 (5.56%) Runbook
5 1 (5.56%) WFM
5 1 (5.56%) Workforce Optimisation
Qualifications
1 9 (50.00%) ITIL Foundation Certificate
System Software
1 1 (5.56%) Active Directory
1 1 (5.56%) Hyper-V
1 1 (5.56%) Virtual Machines
Vendors
1 2 (11.11%) Microsoft
2 1 (5.56%) Avaya
2 1 (5.56%) Red Hat
2 1 (5.56%) Verint