The first table below looks at the demand for the IT Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
IT Support
Rank 359 350 322
Rank change year-on-year
-9 -28
Contract jobs requiring an IT Support 257 240 286
As % of all contract IT jobs located in the UK 0.47% 0.47% 0.49%
As % of the Job Titles category 0.51% 0.51% 0.53%
Number of daily rates quoted 87 73 75
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£160 £164 £150
Average daily rate % change year-on-year
-2.29% +9.16%
90% offered a daily rate of more than £98 £107 £105
10% offered a daily rate of more than £325 £325 £420
UK excluding London average daily rate £160 £150 £140
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 87 93 94
Average hourly rate £14.00 £15.00 £14.50
Average hourly rate % change year-on-year
-6.66% +3.44%
90% offered a hourly rate of more than £10.91 £10.50 £10.56
10% offered a hourly rate of more than £19.99 £22.60 £20.00
UK excluding London average hourly rate £13.50 £13.75 £13.50
% change year-on-year
-1.81% +1.85%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50446 47302 53477
As % of all contract IT jobs located in the UK 92.33% 92.50% 92.55%
Number of daily rates quoted 30538 27736 29864
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £230 £238
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1983 2115 2716
Average hourly rate £16.50 £17.50 £19.00
Average hourly rate % change year-on-year
-5.71% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £41.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

IT Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the UK

IT Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support within the UK.

IT Support Daily Rate Trend in the UK

IT Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support within the UK over the 3 months to 1 August 2014.

IT Support Daily Rate Histogram in the UK

IT Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support within the UK.

IT Support Hourly Rate Trend in the UK

IT Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support within the UK over the 3 months to 1 August 2014.

IT Support Hourly Rate Histogram in the UK

IT Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the UK over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 233 £163 -7.14% 192
South East -1 70 £200 +14.28% 46
London +5 65 £160 -20.00% 62
East of England -9 30 £160 +6.66% 22
East Sussex +11 20 £115 -45.23% 2
East Midlands +8 17 £156 +15.74% 8
North West +3 17 £150 -30.23% 21
Hertfordshire +9 14 £160 +52.38% 4
West Sussex +7 14 £100 -42.85% 6
Yorkshire -4 14 £150 +40.18% 12
City of London +22 12 £158 -21.25% 25
Cambridgeshire -4 11 £213 +41.66% 12
Brighton +6 10 £115 -45.23% 2
South West -38 10 £345 +91.66% 10
Hampshire -13 9 £398 - 8
Nottinghamshire +18 8 £113 - 1
Buckinghamshire 0 8 £180 +44.00% 5
West Midlands -18 8 £97 -66.95% 7
Nottingham +16 7 £113 - 1
Leicestershire +2 7 £200 +48.14% 2
West Yorkshire -7 7 £168 +56.54% 8
Scotland -28 6 - - 7
Crawley - 6 £127 - 1
Reading 0 5 - -
Birmingham -1 5 £98 -65.30% 3
Cambridge -8 5 £115 -23.33% 6
Surrey -11 5 £325 - 8
Berkshire -12 5 - - 9
Cumbria - 5 £140 -
Peterborough +10 4 £225 - 3

IT Support
Top 30 Related IT Skills

For the 6 months to 1 August 2014, IT contractor jobs within the UK that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 347 (66.99%) Windows
2 219 (42.28%) Active Directory
3 197 (38.03%) Microsoft
4 183 (35.33%) MS Office
5 162 (31.27%) Windows 7
6 131 (25.29%) Windows XP
7 124 (23.94%) MS Excel
8 106 (20.46%) MS Exchange
9 93 (17.95%) Windows Server 2008
10 75 (14.48%) Citrix
11 74 (14.29%) ITIL
12 68 (13.13%) Windows Server 2003
13 63 (12.16%) VMware
13 63 (12.16%) Blackberry
14 45 (8.69%) Cisco
15 43 (8.30%) SLA
16 42 (8.11%) TCP/IP
17 39 (7.53%) Finance
18 38 (7.34%) Microsoft Certification
19 36 (6.95%) Exchange Server 2010
20 33 (6.37%) Firewall
20 33 (6.37%) LAN
20 33 (6.37%) Security Cleared
21 32 (6.18%) Windows 8
22 31 (5.98%) WAN
22 31 (5.98%) DNS
23 29 (5.60%) VPN
23 29 (5.60%) DHCP
24 28 (5.41%) SC Cleared
25 26 (5.02%) Incident Management

IT Support
Top Related IT Skills by Category

For the 6 months to 1 August 2014, IT contractor jobs within the UK that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 106 (20.46%) MS Exchange
2 36 (6.95%) Exchange Server 2010
3 17 (3.28%) Blackberry Enterprise Server
3 17 (3.28%) Exchange Server 2003
4 16 (3.09%) SharePoint
5 15 (2.90%) Exchange Server 2007
6 14 (2.70%) IBM Notes
7 7 (1.35%) LiveLink
7 7 (1.35%) SharePoint 2010
8 6 (1.16%) Lync
9 3 (0.58%) SharePoint 2013
9 3 (0.58%) Exchange Server 2013
9 3 (0.58%) Exchange Server 5.5
9 3 (0.58%) Exchange Server 2000
9 3 (0.58%) WordPress
10 2 (0.39%) OpenStack
10 2 (0.39%) BizTalk Server
10 2 (0.39%) WebLogic
10 2 (0.39%) Tomcat
11 1 (0.19%) CMS
Applications
1 183 (35.33%) MS Office
2 124 (23.94%) MS Excel
3 6 (1.16%) MS PowerPoint
4 3 (0.58%) Spreadsheet
5 2 (0.39%) MS Project
5 2 (0.39%) Photoshop
5 2 (0.39%) MS Visio
6 1 (0.19%) Pro/ENGINEER
6 1 (0.19%) CATIA
6 1 (0.19%) Acrobat
Business Applications
1 3 (0.58%) Remedy ITSM
2 1 (0.19%) Oracle CRM
2 1 (0.19%) Eikon
2 1 (0.19%) SAP Oil and Gas
2 1 (0.19%) assyst
2 1 (0.19%) Dynamics CRM
2 1 (0.19%) Dynamics AX
2 1 (0.19%) Temenos T24
2 1 (0.19%) Magento
Cloud Services
1 10 (1.93%) Office 365
Communications & Networking
1 42 (8.11%) TCP/IP
2 33 (6.37%) Firewall
2 33 (6.37%) LAN
3 31 (5.98%) WAN
3 31 (5.98%) DNS
4 29 (5.60%) VPN
4 29 (5.60%) DHCP
5 18 (3.47%) VoIP
6 17 (3.28%) SAN
7 13 (2.51%) Internet
8 8 (1.54%) Wi-Fi
8 8 (1.54%) Wireless
9 6 (1.16%) Intranet
9 6 (1.16%) Ethernet
9 6 (1.16%) IP Telephony
10 5 (0.97%) Cisco IOS
11 3 (0.58%) Junos
11 3 (0.58%) Cisco ASA
12 2 (0.39%) Cisco PIX
12 2 (0.39%) Extranet
Database & Business Intelligence
1 21 (4.05%) SQL Server
2 4 (0.77%) EDRMS
2 4 (0.77%) Data Warehouse
3 3 (0.58%) Oracle Database
3 3 (0.58%) SQL Server 2008
4 2 (0.39%) SQL Server 2005
4 2 (0.39%) Oracle Database 11g
4 2 (0.39%) DataStage
4 2 (0.39%) MySQL
5 1 (0.19%) SQL Server Reporting Services
5 1 (0.19%) Crystal Reports
5 1 (0.19%) SQL Server 2000
Development Applications
1 1 (0.19%) Visual Studio
1 1 (0.19%) Team Foundation Server
General
1 39 (7.53%) Finance
2 13 (2.51%) Telecoms
3 12 (2.32%) Manufacturing
3 12 (2.32%) Banking
4 11 (2.12%) Law
5 10 (1.93%) Marketing
6 8 (1.54%) Legal
6 8 (1.54%) Retail
7 5 (0.97%) Advertising
8 4 (0.77%) Pharmaceutical
9 3 (0.58%) Electronics
9 3 (0.58%) Publishing
9 3 (0.58%) German Language
10 2 (0.39%) Spanish Language
10 2 (0.39%) French Language
10 2 (0.39%) Financial Institution
11 1 (0.19%) Multimedia
11 1 (0.19%) Front Office
11 1 (0.19%) Back Office
11 1 (0.19%) Aerospace
Libraries, Frameworks & Software Standards
1 4 (0.77%) .NET
2 3 (0.58%) Flash
2 3 (0.58%) JSP
3 2 (0.39%) Application Packaging
3 2 (0.39%) CSS
3 2 (0.39%) HTML
4 1 (0.19%) CORBA
4 1 (0.19%) J2EE
4 1 (0.19%) Web Services
4 1 (0.19%) Middleware
4 1 (0.19%) Android SDK
Miscellaneous
1 63 (12.16%) Blackberry
2 10 (1.93%) Computer Science
3 9 (1.74%) Management Information System
3 9 (1.74%) NHS
3 9 (1.74%) iPhone
4 7 (1.35%) AS400
4 7 (1.35%) iPad
5 6 (1.16%) Video Conferencing
5 6 (1.16%) Enterprise Software
6 5 (0.97%) PDA
7 4 (0.77%) EqualLogic
7 4 (0.77%) Fat Client
7 4 (0.77%) Thin Client
7 4 (0.77%) Client/Server
7 4 (0.77%) Handset
8 3 (0.58%) CMDB
9 2 (0.39%) Mathematics
10 1 (0.19%) Clustering
10 1 (0.19%) E-Learning
10 1 (0.19%) Replication
Operating Systems
1 347 (66.99%) Windows
2 162 (31.27%) Windows 7
3 131 (25.29%) Windows XP
4 93 (17.95%) Windows Server 2008
5 68 (13.13%) Windows Server 2003
6 32 (6.18%) Windows 8
7 26 (5.02%) Windows Vista
7 26 (5.02%) Linux
8 24 (4.63%) Windows Server 2012
9 14 (2.70%) Apple iOS
10 12 (2.32%) Mac OS X
11 11 (2.12%) Windows 2000
12 9 (1.74%) Windows 2000 Server
13 8 (1.54%) Android
14 7 (1.35%) UNIX
15 6 (1.16%) Mac OS
16 5 (0.97%) VMS
16 5 (0.97%) CentOS
17 4 (0.77%) Red Hat Enterprise Linux
17 4 (0.77%) Ubuntu
Processes & Methodologies
1 74 (14.29%) ITIL
2 26 (5.02%) Incident Management
3 22 (4.25%) Service Management
4 16 (3.09%) Project Management
4 16 (3.09%) Service Delivery
5 15 (2.90%) Problem Management
6 13 (2.51%) Asset Management
7 11 (2.12%) Migration
7 11 (2.12%) Change Management
8 8 (1.54%) ERP
9 7 (1.35%) Document Management
9 7 (1.35%) Configuration Management
10 6 (1.16%) Release Management
11 5 (0.97%) ITSM
11 5 (0.97%) CRM
11 5 (0.97%) Root Cause Analysis
11 5 (0.97%) Software Deployment
11 5 (0.97%) Web Development
12 4 (0.77%) Time Management
12 4 (0.77%) Knowledge Management
Programming Languages
1 22 (4.25%) SQL
2 9 (1.74%) Java
3 7 (1.35%) C
4 4 (0.77%) Python
5 3 (0.58%) PL/SQL
5 3 (0.58%) VB
5 3 (0.58%) PowerShell
6 2 (0.39%) JavaScript
7 1 (0.19%) PHP
7 1 (0.19%) VB.NET
7 1 (0.19%) T-SQL
7 1 (0.19%) VBScript
7 1 (0.19%) PowerHouse
Qualifications
1 38 (7.34%) Microsoft Certification
2 33 (6.37%) Security Cleared
3 28 (5.41%) SC Cleared
4 23 (4.44%) MCSE
5 22 (4.25%) Degree
6 17 (3.28%) MCP
7 15 (2.90%) MCSA
8 12 (2.32%) MCITP
9 8 (1.54%) MCDST
10 6 (1.16%) CCNA
10 6 (1.16%) A+ Certification
10 6 (1.16%) Cisco Certification
11 5 (0.97%) MCTS
12 4 (0.77%) VMware Certified Professional (VCP)
12 4 (0.77%) ITIL Certification
13 2 (0.39%) NVQ Level 3
13 2 (0.39%) CTC Cleared
13 2 (0.39%) DV Cleared
14 1 (0.19%) MOS
14 1 (0.19%) Network+ Certification
Quality Assurance & Compliance
1 43 (8.30%) SLA
2 3 (0.58%) Sarbanes-Oxley
2 3 (0.58%) ISO 9001
2 3 (0.58%) ISO/IEC 27001
3 1 (0.19%) Basel II
3 1 (0.19%) COREP
3 1 (0.19%) QA
System Software
1 219 (42.28%) Active Directory
2 20 (3.86%) VMware Infrastructure
3 14 (2.70%) Hyper-V
4 10 (1.93%) VMware ESX
5 7 (1.35%) XenApp
6 6 (1.16%) Terminal Services
7 4 (0.77%) Xen
7 4 (0.77%) VMware Server
8 3 (0.58%) VMware ESXi
8 3 (0.58%) vSphere
8 3 (0.58%) XenDesktop
9 2 (0.39%) Forefront TMG
9 2 (0.39%) ISA Server
10 1 (0.19%) Samba
10 1 (0.19%) NFS
10 1 (0.19%) Citrix Presentation Server
10 1 (0.19%) UAG
Systems Management
1 11 (2.12%) SCCM
2 9 (1.74%) Backup Exec
3 7 (1.35%) McAfee ePO
4 4 (0.77%) ARCserve
5 3 (0.58%) WSUS
6 2 (0.39%) SCOM
6 2 (0.39%) EMC NetWorker
6 2 (0.39%) Symantec Endpoint Protection
6 2 (0.39%) SCDPM
6 2 (0.39%) Legato
6 2 (0.39%) Norton AntiVirus
7 1 (0.19%) Symantec Enterprise Vault
Vendors
1 197 (38.03%) Microsoft
2 75 (14.48%) Citrix
3 63 (12.16%) VMware
4 45 (8.69%) Cisco
5 22 (4.25%) HP
6 20 (3.86%) Apple
7 14 (2.70%) Lotus
8 13 (2.51%) Oracle
9 12 (2.32%) Symantec
9 12 (2.32%) Dell
10 8 (1.54%) McAfee
11 7 (1.35%) Open Text
11 7 (1.35%) Remedy
12 6 (1.16%) IBM
12 6 (1.16%) Adobe
12 6 (1.16%) Red Hat
12 6 (1.16%) Juniper
13 5 (0.97%) SAP
13 5 (0.97%) NetApp
14 4 (0.77%) LANDesk
City of London
Reed Technology - UK Posting Account
Rate: £10.00 - £15.00 per hour
Posted: 17 hours ago
Sheffield, South Yorkshire
Gradcore Ltd
Rate: From £16,500 to £18,000 per annum
Posted: 23 hours ago
Central London / West End
Eligo Recruitment Ltd
Rate: £16.00 - £20.00 per hour + negotiable
Posted: Yesterday
Winchester, Hampshire
Nexere Consulting Limited
Posted: 2 days ago
Wantage, Oxfordshire
CV Screen Ltd
Rate: £20k - 25k per year
Posted: 3 days ago
Welwyn Garden City, Hertfordshire
Capita Resourcing - IT Resourcing
Rate: £120 - £125 per day
Posted: 3 days ago
City, London
TEKsystems
Rate: £10 - £13 per hour
Posted: 4 days ago
Surrey
ARC IT Recruitment Ltd
Posted: 4 days ago
Leeds, West Yorkshire
Connectus
Rate: £10 per hour
Posted: 4 days ago
Brighton, East Sussex
HAYS INFORMATION TECHNOLOGY
Rate: £13.00 - £15.00 per hour
Posted: 4 days ago
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £11.00 per hour
Posted: 4 days ago
Brighton
Hays IT - Uk Posting account
Rate: £12 - £15.00 per hour
Posted: 7 days ago
Crawley
Hays IT - Uk Posting account
Rate: £14.00 - £15.00 per hour
Posted: 10 days ago
Manchester
Real Staffing
Rate: £200 - £250 per day + competitive
Posted: 14 days ago
London
Bridge Noble
Rate: £150 - £200 per day
Posted: 15 days ago
Newcastle upon Tyne
Hays IT - Uk Posting account
Rate: £7.00 - £10.00 per hour
Posted: 15 days ago
Newbury
Hays IT - Uk Posting account
Rate: £14.00 - £15.00 per hour + Please quote
Posted: 16 days ago
Glasgow
Hays IT - Uk Posting account
Rate: £10 - £12 per hour
Posted: 18 days ago
Manchester
Computer Futures
Rate: competitive
Posted: 18 days ago
Manchester
Computer Futures
Rate: £17 per day + competitive
Posted: 18 days ago