The table below looks at the statistics for the IT Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
IT Support
Rank 352 355 326
Rank change year-on-year
+3 -29
Contract jobs requiring an IT Support 264 262 246
As % of all contract IT jobs located in the UK 0.47% 0.47% 0.51%
As % of the Job Titles category 0.51% 0.51% 0.55%
Number of daily rates quoted 88 88 52
Average daily rate
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of your Daily Rate
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£150 £148 £150
Average daily rate % change year-on-year
+1.69% -1.66%
90% offered a daily rate of more than £81 £104 £91
10% offered a daily rate of more than £234 £300 £294
UK excluding London average daily rate £148 £138 £130
% change year-on-year
+7.27% +5.76%
Number of hourly rates quoted 83 97 108
Average hourly rate £14.50 £14.00 £14.63
Average hourly rate % change year-on-year
+3.57% -4.27%
90% offered a hourly rate of more than £10.05 £10.00 £11.00
10% offered a hourly rate of more than £24.50 £21.50 £19.48
UK excluding London average hourly rate £14.50 £13.50 £13.75
% change year-on-year
+7.40% -1.81%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51450 50956 44853
As % of all contract IT jobs located in the UK 92.34% 92.28% 92.50%
Number of daily rates quoted 31225 31058 25652
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £555 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2017 2017 2210
Average hourly rate £17.46 £17.50 £18.00
Average hourly rate % change year-on-year
-0.22% -2.77%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

IT Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the UK

IT Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support within the UK.

IT Support Daily Rate Trend in the UK

IT Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support within the UK over the 3 months to 24 April 2015.

IT Support Daily Rate Histogram in the UK

IT Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support within the UK.

IT Support Hourly Rate Trend in the UK

IT Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support within the UK over the 3 months to 24 April 2015.

IT Support Hourly Rate Histogram in the UK

IT Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the UK over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 237 £150 -1.63% 195
South East +7 65 £170 +47.82% 43
London -6 62 £165 -5.71% 56
East of England +14 24 £105 -34.37% 12
East Midlands -1 22 £81 -32.50% 8
North West -15 22 £150 +9.09% 24
West Midlands -6 16 £125 -50.00% 10
Scotland +6 14 £155 +10.71% 11
Oxfordshire -11 14 £175 - 6
Yorkshire -14 14 £220 +62.96% 25
Surrey +9 12 £170 - 6
South West +7 12 £116 -19.82% 14
City of London +12 11 £210 +10.52% 15
Edinburgh +9 11 £155 - 2
Leicestershire +6 11 £81 -49.37% 3
Kegworth - 10 £81 -
Berkshire -3 9 £148 -53.17% 9
Hampshire -15 9 £150 +30.43% 13
West Sussex -16 9 - - 1
Norfolk +7 8 £100 -9.09%
West Yorkshire -9 8 £220 +83.33% 14
Haywards Heath - 8 - -
Cheshire -4 7 - - 7
Nottinghamshire -7 7 - - 3
Leeds -9 7 £220 +62.96% 9
Cambridgeshire +6 6 £225 -8.16% 2
Cambridge 0 6 £225 -8.16% 1
Oxford -9 6 £165 - 2
East Sussex -11 6 £130 +23.80% 4
Merseyside -13 6 £150 - 3

IT Support
Top 30 Related IT Skills

For the 6 months to 24 April 2015, IT contractor jobs within the UK that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 389 (74.38%) Windows
2 248 (47.42%) Active Directory
3 205 (39.20%) MS Office
4 203 (38.81%) Microsoft
5 175 (33.46%) Windows 7
6 115 (21.99%) Windows XP
6 115 (21.99%) MS Exchange
7 102 (19.50%) Windows Server 2008
8 99 (18.93%) MS Excel
8 99 (18.93%) ITIL
9 70 (13.38%) VMware
10 66 (12.62%) Citrix
11 60 (11.47%) Windows Server 2012
12 55 (10.52%) DNS
13 52 (9.94%) Windows Server 2003
14 49 (9.37%) LAN
14 49 (9.37%) DHCP
15 48 (9.18%) Finance
16 47 (8.99%) Firewall
16 47 (8.99%) Exchange Server 2010
17 46 (8.80%) SQL
17 46 (8.80%) Cisco
18 43 (8.22%) TCP/IP
19 42 (8.03%) Microsoft Certification
20 41 (7.84%) Windows 8
21 38 (7.27%) HP
21 38 (7.27%) MCSE
21 38 (7.27%) Office 365
21 38 (7.27%) SCCM
22 37 (7.07%) WAN

IT Support
Top Related IT Skills by Category

For the 6 months to 24 April 2015, IT contractor jobs within the UK that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 115 (21.99%) MS Exchange
2 47 (8.99%) Exchange Server 2010
3 26 (4.97%) SharePoint
4 19 (3.63%) Lync
5 18 (3.44%) IIS
6 16 (3.06%) Blackberry Enterprise Server
7 14 (2.68%) Exchange Server 2007
8 13 (2.49%) Exchange Server 2003
9 9 (1.72%) Exchange Server 2013
10 8 (1.53%) SharePoint 2010
10 8 (1.53%) Lotus Domino
11 7 (1.34%) IBM Notes
12 5 (0.96%) WorkSite
13 2 (0.38%) SharePoint 2013
13 2 (0.38%) CMS
13 2 (0.38%) Apache
14 1 (0.19%) Tomcat
14 1 (0.19%) Site Server
14 1 (0.19%) SharePoint Server
14 1 (0.19%) Drupal
Applications
1 205 (39.20%) MS Office
2 99 (18.93%) MS Excel
3 25 (4.78%) MS PowerPoint
4 4 (0.76%) Adobe Creative Suite
5 2 (0.38%) Spreadsheet
5 2 (0.38%) MS Visio
6 1 (0.19%) Shockwave
6 1 (0.19%) Quicktime
Business Applications
1 6 (1.15%) assyst
2 4 (0.76%) Oracle Payables
3 2 (0.38%) Remedy ITSM
3 2 (0.38%) CODA-Financials
4 1 (0.19%) Cognos TM1
4 1 (0.19%) Dynamics NAV
4 1 (0.19%) Dynamics CRM
4 1 (0.19%) thinkFolio
4 1 (0.19%) Oracle iProcurement
4 1 (0.19%) Oracle General Ledger
4 1 (0.19%) Oracle Receivables
4 1 (0.19%) Markit EDM
Cloud Services
1 38 (7.27%) Office 365
2 6 (1.15%) Amazon AWS
3 4 (0.76%) Google Apps
4 3 (0.57%) Microsoft Azure
5 1 (0.19%) Google Analytics
5 1 (0.19%) Symantec.cloud
Communications & Networking
1 55 (10.52%) DNS
2 49 (9.37%) LAN
2 49 (9.37%) DHCP
3 47 (8.99%) Firewall
4 43 (8.22%) TCP/IP
5 37 (7.07%) WAN
6 29 (5.54%) Wireless
6 29 (5.54%) VPN
6 29 (5.54%) SAN
7 24 (4.59%) VoIP
8 20 (3.82%) VLAN
9 12 (2.29%) Internet
10 9 (1.72%) IP Telephony
10 9 (1.72%) Wi-Fi
11 6 (1.15%) Network Security
11 6 (1.15%) Broadband
12 5 (0.96%) Ethernet
12 5 (0.96%) Cisco IOS
12 5 (0.96%) NAS
13 4 (0.76%) iSCSI
Database & Business Intelligence
1 32 (6.12%) SQL Server
2 5 (0.96%) SQL Server Reporting Services
3 4 (0.76%) SQL Server 2008
4 3 (0.57%) MySQL
4 3 (0.57%) SQL Server 2005
5 2 (0.38%) SQL Server 2012
6 1 (0.19%) Oracle Reports
6 1 (0.19%) DB2
6 1 (0.19%) FileMaker
6 1 (0.19%) Hadoop
Development Applications
1 5 (0.96%) Visual Studio
1 5 (0.96%) Team Foundation Server
2 2 (0.38%) MSI
3 1 (0.19%) Oracle Forms
3 1 (0.19%) JIRA
3 1 (0.19%) Subversion
3 1 (0.19%) Yeoman
General
1 48 (9.18%) Finance
2 20 (3.82%) Telecoms
3 14 (2.68%) Manufacturing
4 11 (2.10%) Retail
4 11 (2.10%) Law
4 11 (2.10%) Legal
5 9 (1.72%) Banking
6 8 (1.53%) Pharmaceutical
7 4 (0.76%) Spanish Language
7 4 (0.76%) French Language
8 3 (0.57%) Advertising
8 3 (0.57%) Automotive
8 3 (0.57%) Investment Banking
9 2 (0.38%) Korean Language
9 2 (0.38%) Marketing
9 2 (0.38%) Publishing
9 2 (0.38%) Back Office
9 2 (0.38%) Financial Institution
10 1 (0.19%) Front Office
10 1 (0.19%) German Language
Libraries, Frameworks & Software Standards
1 7 (1.34%) Web Services
2 6 (1.15%) HTML
3 5 (0.96%) Application Packaging
4 4 (0.76%) CSS
5 3 (0.57%) .NET
5 3 (0.57%) XML
6 2 (0.38%) jQuery
6 2 (0.38%) ODBC
6 2 (0.38%) XHTML
7 1 (0.19%) Flash
7 1 (0.19%) JSP
7 1 (0.19%) Software Packaging
Miscellaneous
1 31 (5.93%) Blackberry
2 17 (3.25%) NHS
2 17 (3.25%) Analytical Skills
3 15 (2.87%) Management Information System
4 13 (2.49%) iPhone
5 10 (1.91%) Video Conferencing
5 10 (1.91%) Clustering
6 8 (1.53%) iPad
6 8 (1.53%) Hedge funds
7 7 (1.34%) Replication
8 5 (0.96%) Client/Server
9 4 (0.76%) FMCG
9 4 (0.76%) Computer Science
10 3 (0.57%) Smartphone
10 3 (0.57%) SecurID
10 3 (0.57%) Wiki
10 3 (0.57%) BYOD
10 3 (0.57%) Mobile App
11 2 (0.38%) Kindle
11 2 (0.38%) Derivative
Operating Systems
1 389 (74.38%) Windows
2 175 (33.46%) Windows 7
3 115 (21.99%) Windows XP
4 102 (19.50%) Windows Server 2008
5 60 (11.47%) Windows Server 2012
6 52 (9.94%) Windows Server 2003
7 41 (7.84%) Windows 8
8 22 (4.21%) Mac OS X
9 20 (3.82%) Linux
10 17 (3.25%) Android
11 16 (3.06%) Windows Vista
12 15 (2.87%) Apple iOS
13 7 (1.34%) VMS
14 5 (0.96%) Ubuntu
14 5 (0.96%) CentOS
15 4 (0.76%) Mac OS
15 4 (0.76%) UNIX
15 4 (0.76%) OpenVMS
16 3 (0.57%) Windows Mobile
16 3 (0.57%) Windows 2000 Server
Processes & Methodologies
1 99 (18.93%) ITIL
2 31 (5.93%) Incident Management
3 21 (4.02%) Service Management
3 21 (4.02%) Service Delivery
4 15 (2.87%) Change Management
5 13 (2.49%) Asset Management
6 11 (2.10%) Migration
6 11 (2.10%) Time Management
7 10 (1.91%) Project Management
8 9 (1.72%) Stakeholder Management
9 8 (1.53%) Configuration Management
9 8 (1.53%) Information Security
10 7 (1.34%) Disaster Recovery
10 7 (1.34%) Network Management
10 7 (1.34%) Capacity Planning
10 7 (1.34%) Mobile Device Management
11 6 (1.15%) ITIL V3
11 6 (1.15%) Infrastructure Management
11 6 (1.15%) Systems Analysis
11 6 (1.15%) Validation
Programming Languages
1 46 (8.80%) SQL
2 11 (2.10%) PowerShell
3 8 (1.53%) VBScript
3 8 (1.53%) VB
4 4 (0.76%) JavaScript
4 4 (0.76%) PHP
5 3 (0.57%) Python
5 3 (0.57%) VBA
6 1 (0.19%) PL/SQL
6 1 (0.19%) C
6 1 (0.19%) Perl
6 1 (0.19%) Java
6 1 (0.19%) Shell Script
Qualifications
1 42 (8.03%) Microsoft Certification
2 38 (7.27%) MCSE
3 27 (5.16%) Security Cleared
4 23 (4.40%) Degree
5 22 (4.21%) SC Cleared
6 21 (4.02%) MCP
7 14 (2.68%) ITIL Certification
8 10 (1.91%) MCSA
9 9 (1.72%) MCITP
10 8 (1.53%) DV Cleared
10 8 (1.53%) A+ Certification
11 7 (1.34%) Cisco Certification
11 7 (1.34%) CCNA
12 4 (0.76%) ITIL Foundation Certificate
13 3 (0.57%) CCA
13 3 (0.57%) Citrix Certification
13 3 (0.57%) CCEA
13 3 (0.57%) CCNP
13 3 (0.57%) VMware Certified Professional (VCP)
14 2 (0.38%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 29 (5.54%) SLA
2 4 (0.76%) ISO 9001
3 3 (0.57%) GxP
3 3 (0.57%) ISO/IEC 27001
4 1 (0.19%) Sarbanes-Oxley
4 1 (0.19%) QA
4 1 (0.19%) Data Quality
System Software
1 248 (47.42%) Active Directory
2 35 (6.69%) VMware Infrastructure
3 27 (5.16%) Hyper-V
4 12 (2.29%) XenApp
5 8 (1.53%) vSphere
6 7 (1.34%) Terminal Services
6 7 (1.34%) XenDesktop
7 5 (0.96%) VMware Workstation
7 5 (0.96%) Citrix Presentation Server
8 4 (0.76%) VMware ESXi
8 4 (0.76%) VMware Server
8 4 (0.76%) VMware ESX
9 2 (0.38%) MetaFrame
9 2 (0.38%) ISA Server
10 1 (0.19%) NFS
10 1 (0.19%) Samba
10 1 (0.19%) BitLocker
10 1 (0.19%) HDFS
10 1 (0.19%) Forefront TMG
Systems Management
1 38 (7.27%) SCCM
2 8 (1.53%) WSUS
3 4 (0.76%) SCOM
3 4 (0.76%) Backup Exec
3 4 (0.76%) Norton AntiVirus
4 2 (0.38%) SAP Afaria
4 2 (0.38%) AirWatch
4 2 (0.38%) NetBackup
5 1 (0.19%) Control-M
5 1 (0.19%) Nagios
5 1 (0.19%) Tivoli Storage Manager
5 1 (0.19%) Systems Management Server (SMS)
5 1 (0.19%) OpenView
5 1 (0.19%) DameWare
5 1 (0.19%) Zenoss
5 1 (0.19%) McAfee ePO
5 1 (0.19%) Puppet
Vendors
1 203 (38.81%) Microsoft
2 70 (13.38%) VMware
3 66 (12.62%) Citrix
4 46 (8.80%) Cisco
5 38 (7.27%) HP
6 24 (4.59%) Remedy
7 22 (4.21%) Apple
8 21 (4.02%) Dell
9 16 (3.06%) Oracle
10 14 (2.68%) McAfee
11 13 (2.49%) Mitel
12 11 (2.10%) Symantec
13 9 (1.72%) Lotus
13 9 (1.72%) Adobe
13 9 (1.72%) Google
14 5 (0.96%) NetApp
14 5 (0.96%) Avaya
14 5 (0.96%) LANDesk
15 4 (0.76%) Splunk
16 3 (0.57%) SAP
City, London
Oscar Associates (UK) Ltd
Rate: £200 - £230 per day
Posted: 12 hours ago
East Sussex
ARC IT Recruitment Ltd
Posted: 2 days ago
West Midlands
ARC IT Recruitment Ltd
Rate: £125 Per Day
Posted: 2 days ago
Taunton, Somerset
Experis Ltd
Rate: £100.00 - £110.00 per day
Posted: 2 days ago
City, London
LA International
Rate: Negotiable
Posted: 3 days ago
London
ANSON MCCADE
Rate: £200- £250pd
Posted: 3 days ago
London
Lorien Resourcing
Posted: 3 days ago
London
Marcus Donald People
Rate: £10 - £11 per hour
Posted: 3 days ago
City, London
Senitor Associates
Rate: £200 - £230 per day
Posted: 3 days ago
City, London
Oscar Associates (UK) Ltd
Rate: £200 - £275 per day
Posted: 4 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Rate: £12.50 per hour
Posted: 5 days ago
West London
Vadis People
Rate: circ £170 - £190 per day
Posted: 5 days ago
Fife
Cathcart Associates
Rate: £10 - £12 per hour
Posted: 9 days ago
York
Interquest - IQ ERP
Rate: £market rates
Posted: 10 days ago
Royston
Deerfoot IT
Rate: £35 - £40 per hour
Posted: 11 days ago
Manchester
Computer Futures
Rate: £16 - £1718 per hour + competitive
Posted: 12 days ago
Sheffield
Interquest - IQ ERP
Rate: £market rates
Posted: 19 days ago
London
Computer Futures
Rate: competitive
Posted: 19 days ago
York
Interquest - IQ ERP
Rate: £market rates
Posted: 22 days ago