IT Support Contracts
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills

The first table below looks at the demand for the IT Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
20 May 2013		 Same period 2012 Same period 2011
IT Support
Rank 311 341 373
Rank change year-on-year
+30 +32
Contract jobs requiring an IT Support 244 250 223
As % of all contract IT jobs located in the UK 0.524% 0.429% 0.370%
As % of the Job Titles category 0.568% 0.463% 0.399%
Number of daily rates quoted 55 80 66
Average daily rate £150 £173 £440
Average daily rate % change year-on-year
-13.04% -60.79%
90% offered a daily rate of more than £93 £110 £111
10% offered a daily rate of more than £244 £300 £500
UK excluding London average daily rate £150 £153 £123
% change year-on-year
-1.63% +24.48%
Number of hourly rates quoted 104 86 76
Average hourly rate £14.00 £15.00 £13.00
Average hourly rate % change year-on-year
-6.66% +15.38%
90% offered a hourly rate of more than £11.00 £10.00 £9.80
10% offered a hourly rate of more than £19.78 £22.75 £20.85
UK excluding London average hourly rate £13.75 £14.50 £12.50
% change year-on-year
-5.17% +16.00%
All Job Titles
UK
Contract IT job ads with a match in the
Job Titles category		 42921 54032 55868
As % of all contract IT jobs located in the UK 92.24% 92.62% 92.77%
Number of daily rates quoted 24602 29796 30366
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £238 £240 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2138 2561 2889
Average hourly rate £18.53 £18.75 £20.00
Average hourly rate % change year-on-year
-1.20% -6.25%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £41.74 £40.00 £41.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%

IT Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support within the UK as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend

IT Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support within the UK.

IT Support Daily Rate Trend

IT Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support within the UK over the 3 months to 20 May 2013.

IT Support Daily Rate Histogram

IT Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support within the UK.

IT Support Hourly Rate Trend

IT Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support within the UK over the 3 months to 20 May 2013.

IT Support Hourly Rate Histogram

IT Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the UK over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
England +57 223 £150 -13.04%
London +7 68 £151 -24.37%
South East +24 61 £175 +16.66%
East of England +23 25 £131 -21.64%
South West +30 18 £250 +25.00%
Berkshire +17 16 £150 -
East Midlands +9 14 - -
Surrey +12 12 £129 -8.03%
Yorkshire -10 12 £140 +27.27%
City of London +15 11 £178 -46.21%
Scotland -18 11 £105 -35.38%
West Sussex +19 10 £175 -
West Midlands +13 10 £93 -
Nottinghamshire - 10 - -
Nottingham - 10 - -
Cambridgeshire +21 9 £138 -21.42%
North West +14 9 - -
Wiltshire +11 9 £325 +58.53%
Oxfordshire +10 9 - -
Reading +5 9 - -
Hertfordshire +14 7 - -
Oxford +8 7 - -
Swindon +5 7 £325 +58.53%
South Wales +5 7 - -
Wales +5 7 - -
East Sussex - 7 £210 -
West Yorkshire -10 6 - -
Edinburgh +7 5 £104 -19.86%
South Yorkshire +2 5 £140 -
Horsham - 5 £175 -

IT Support
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT contractor jobs within the UK that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 350 (69.17%) Windows
2 236 (46.64%) Active Directory
3 194 (38.34%) Microsoft
4 173 (34.19%) Windows XP
5 164 (32.41%) MS Office
6 137 (27.08%) Windows 7
7 110 (21.74%) MS Exchange
8 84 (16.60%) MS Excel
9 76 (15.02%) Citrix
10 75 (14.82%) TCP/IP
11 62 (12.25%) Windows Server 2008
12 60 (11.86%) Windows Server 2003
13 59 (11.66%) DNS
14 58 (11.46%) ITIL
15 57 (11.26%) Blackberry
16 55 (10.87%) DHCP
17 52 (10.28%) Microsoft Certification
18 51 (10.08%) LAN
19 50 (9.881%) Finance
19 50 (9.881%) Windows Vista
20 48 (9.486%) VMware
20 48 (9.486%) SQL
21 45 (8.893%) HP
22 41 (8.103%) Exchange Server 2007
23 39 (7.708%) WAN
24 38 (7.510%) Cisco
24 38 (7.510%) Internet
25 36 (7.115%) Exchange Server 2010
26 34 (6.719%) VPN
27 31 (6.126%) Firewall

IT Support
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT contractor jobs within the UK that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Development
1 9 (1.779%) .NET
2 4 (0.791%) COM
3 2 (0.395%) ASP
4 1 (0.198%) HTML
4 1 (0.198%) J2EE
4 1 (0.198%) Web Services
4 1 (0.198%) Middleware
Application Platforms
1 110 (21.74%) MS Exchange
2 41 (8.103%) Exchange Server 2007
3 36 (7.115%) Exchange Server 2010
4 30 (5.929%) Exchange Server 2003
5 23 (4.545%) SharePoint
6 19 (3.755%) Blackberry Enterprise Server
7 18 (3.557%) Lotus Notes
8 8 (1.581%) IIS
9 7 (1.383%) Lync
10 3 (0.593%) WorkSite
11 2 (0.395%) SharePoint 2010
11 2 (0.395%) WebLogic
12 1 (0.198%) Apache
12 1 (0.198%) Oracle Workflow
12 1 (0.198%) Exchange Server 2000
12 1 (0.198%) Site Server
12 1 (0.198%) WebLogic Portal
12 1 (0.198%) Office Communications Server
12 1 (0.198%) Zimbra
Applications
1 164 (32.41%) MS Office
2 84 (16.60%) MS Excel
3 10 (1.976%) Office 365
4 7 (1.383%) MS PowerPoint
5 3 (0.593%) Spreadsheet
5 3 (0.593%) Google Apps
5 3 (0.593%) Photoshop
6 1 (0.198%) MS Visio
Business Applications
1 2 (0.395%) FRx
1 2 (0.395%) Remedy ITSM
2 1 (0.198%) Oracle EBS R12
2 1 (0.198%) Oracle EBS
2 1 (0.198%) Oracle HRMS
2 1 (0.198%) Oracle Payroll
2 1 (0.198%) assyst
2 1 (0.198%) Dynamics CRM
Communications & Networking
1 75 (14.82%) TCP/IP
2 59 (11.66%) DNS
3 55 (10.87%) DHCP
4 51 (10.08%) LAN
5 39 (7.708%) WAN
6 38 (7.510%) Internet
7 34 (6.719%) VPN
8 31 (6.126%) Firewall
9 29 (5.731%) SAN
10 14 (2.767%) Wireless
11 12 (2.372%) Cisco IOS
12 10 (1.976%) Cisco PIX
12 10 (1.976%) Cisco ASA
13 9 (1.779%) VoIP
13 9 (1.779%) ADSL
14 7 (1.383%) DSL
15 6 (1.186%) WLAN
16 5 (0.988%) Broadband
16 5 (0.988%) HTTP
16 5 (0.988%) IP Telephony
Database & Business Intelligence
1 15 (2.964%) SQL Server
2 9 (1.779%) MySQL
3 7 (1.383%) Oracle Reports
4 5 (0.988%) SQL Server 2008
5 4 (0.791%) Crystal Reports
6 3 (0.593%) SQL Server 2005
7 2 (0.395%) SQL Server 2000
8 1 (0.198%) SQL Server Reporting Services
8 1 (0.198%) Oracle 8/8i
8 1 (0.198%) Oracle Discoverer
8 1 (0.198%) RDBMS
Development Applications
1 2 (0.395%) Visual Studio
General
1 50 (9.881%) Finance
2 17 (3.360%) Telecoms
3 14 (2.767%) Legal
4 10 (1.976%) Retail
5 9 (1.779%) Law
6 8 (1.581%) Banking
7 5 (0.988%) Marketing
7 5 (0.988%) Manufacturing
8 4 (0.791%) Advertising
8 4 (0.791%) Back Office
9 3 (0.593%) Czech Language
9 3 (0.593%) Investment Banking
9 3 (0.593%) General Ledger
9 3 (0.593%) French Language
9 3 (0.593%) German Language
10 2 (0.395%) Polish Language
10 2 (0.395%) Local Government
10 2 (0.395%) Music
10 2 (0.395%) Pharmaceutical
10 2 (0.395%) Publishing
Miscellaneous
1 57 (11.26%) Blackberry
2 20 (3.953%) NHS
3 13 (2.569%) Statistics
3 13 (2.569%) Video Conferencing
4 11 (2.174%) iPhone
5 9 (1.779%) iPad
5 9 (1.779%) Fat Client
5 9 (1.779%) Thin Client
6 6 (1.186%) Computer Science
7 5 (0.988%) Mathematics
7 5 (0.988%) PDA
8 4 (0.791%) Management Information System
9 3 (0.593%) Client/Server
9 3 (0.593%) EPoS
9 3 (0.593%) Mobile App
10 2 (0.395%) SWIFT
10 2 (0.395%) AS400
10 2 (0.395%) Speech Recognition
10 2 (0.395%) Smartphone
11 1 (0.198%) CCTV
Operating Systems
1 350 (69.17%) Windows
2 173 (34.19%) Windows XP
3 137 (27.08%) Windows 7
4 62 (12.25%) Windows Server 2008
5 60 (11.86%) Windows Server 2003
6 50 (9.881%) Windows Vista
7 27 (5.336%) Windows 2000
8 25 (4.941%) Mac OS X
9 17 (3.360%) Linux
10 10 (1.976%) Windows NT
11 8 (1.581%) UNIX
12 6 (1.186%) Windows 2000 Server
13 5 (0.988%) Android
13 5 (0.988%) Windows 8
14 4 (0.791%) Windows Server 2012
15 2 (0.395%) Windows Mobile
15 2 (0.395%) Mac OS
15 2 (0.395%) Windows CE
16 1 (0.198%) AIX
16 1 (0.198%) Solaris
Processes & Methodologies
1 58 (11.46%) ITIL
2 27 (5.336%) Migration
3 20 (3.953%) Incident Management
4 13 (2.569%) Project Management
5 11 (2.174%) Asset Management
6 10 (1.976%) Service Management
7 9 (1.779%) Service Delivery
8 8 (1.581%) Disaster Recovery
9 7 (1.383%) CRM
9 7 (1.383%) ERP
10 6 (1.186%) Change Management
11 5 (0.988%) Business Intelligence
11 5 (0.988%) PRINCE2
11 5 (0.988%) Data Migration
12 4 (0.791%) Time Management
12 4 (0.791%) ITSM
12 4 (0.791%) Workflow
12 4 (0.791%) Problem Management
13 3 (0.593%) Investment Management
13 3 (0.593%) E-Commerce
Programming Languages
1 48 (9.486%) SQL
2 20 (3.953%) C
3 9 (1.779%) C++
3 9 (1.779%) Java
3 9 (1.779%) PHP
4 5 (0.988%) VBA
5 3 (0.593%) PL/SQL
6 2 (0.395%) T-SQL
6 2 (0.395%) C#
6 2 (0.395%) VB
7 1 (0.198%) Shell Script
7 1 (0.198%) LINC
7 1 (0.198%) PowerShell
7 1 (0.198%) COBOL
7 1 (0.198%) VBScript
Qualifications
1 52 (10.28%) Microsoft Certification
2 30 (5.929%) Security Cleared
3 29 (5.731%) MCSE
4 25 (4.941%) SC Cleared
5 18 (3.557%) MCITP
5 18 (3.557%) Degree
6 14 (2.767%) MCP
6 14 (2.767%) Cisco Certification
7 13 (2.569%) CCNA
8 12 (2.372%) DV Cleared
9 10 (1.976%) CCA
9 10 (1.976%) Citrix Certification
9 10 (1.976%) CCEA
9 10 (1.976%) CCNP
9 10 (1.976%) ITIL Certification
10 8 (1.581%) MCDST
11 6 (1.186%) MCSA
12 5 (0.988%) A+ Certification
13 3 (0.593%) MCT
14 2 (0.395%) MCTS
Quality Assurance & Compliance
1 24 (4.743%) SLA
2 10 (1.976%) ISO/IEC 27001
2 10 (1.976%) ISO 9000
3 4 (0.791%) ISO 9001
System Software
1 236 (46.64%) Active Directory
2 30 (5.929%) VMware Infrastructure
3 21 (4.150%) XenApp
4 15 (2.964%) XenDesktop
5 14 (2.767%) Hyper-V
6 5 (0.988%) Terminal Services
7 4 (0.791%) vSphere
7 4 (0.791%) Forefront TMG
8 2 (0.395%) Citrix Presentation Server
8 2 (0.395%) ISA Server
8 2 (0.395%) VMware ESX
9 1 (0.198%) Microsoft App-V
9 1 (0.198%) Microsoft Virtual Server
9 1 (0.198%) Postfix
9 1 (0.198%) MetaFrame
9 1 (0.198%) UAG
9 1 (0.198%) VMware ESXi
Systems Management
1 20 (3.953%) SCCM
2 8 (1.581%) ZENworks
3 5 (0.988%) Norton AntiVirus
3 5 (0.988%) Systems Management Server (SMS)
4 4 (0.791%) Backup Exec
5 3 (0.593%) SCOM
6 1 (0.198%) HP SIM
6 1 (0.198%) FortiGate
6 1 (0.198%) Tivoli
6 1 (0.198%) WSUS
6 1 (0.198%) Netcool
6 1 (0.198%) DameWare
6 1 (0.198%) NetBackup
Vendors
1 194 (38.34%) Microsoft
2 76 (15.02%) Citrix
3 48 (9.486%) VMware
4 45 (8.893%) HP
5 38 (7.510%) Cisco
6 25 (4.941%) Dell
7 18 (3.557%) Lotus
8 11 (2.174%) Oracle
9 9 (1.779%) Apple
9 9 (1.779%) Novell
10 8 (1.581%) Symantec
11 7 (1.383%) CommVault
12 6 (1.186%) Remedy
13 5 (0.988%) McAfee
14 4 (0.791%) iSOFT
14 4 (0.791%) Intel
15 3 (0.593%) Sophos
15 3 (0.593%) Epicor
15 3 (0.593%) Avaya
15 3 (0.593%) Business Objects
IT Support (1st and 2nd)
Midlothian, Scotland
To be successful, you will have extensive proven experience supporting the following technologies to 1st and 2nd line level, in a commercial environment: * Windows XP * Microsoft Office 2007 *...
Harvey Nash Consulting (Scotland) Limited
Posted: 24 April 2013
IT Support Engineer
West Yorkshire
Working within the Desktop Support / Field Engineer team, you will be responsible for providing assistance and IT Support as part of an on-going Domain Migration project for...
Connectus
Rate: £9 - £13.7 per hour
Posted: 13 May 2013
IT Support Engineer
Southern England, South East
Previous experience on build, data transfer, apps loading is highly desirable. Candidates must hold valid SC clearance to be considered for the position... CIL is committed to equal...
Church International
Rate: £0 - £18.88 per hour
Posted: 14 May 2013
IT Support Analyst - Office 2010, Legal, Windows 7, iManage 12 month FTC
London
The firm have just migrated to Windows 7 and Office 2010 and will be relocating offices in the near future, so a particular focus of this role will...
Information Technology Services
Rate: £20k - 25k per year + Excellent Benefits
Posted: 15 May 2013
SC Cleared IT Support Engineer
Hastings, East Sussex
The successful SC Cleared IT Support Engineer will have a strong background of deploying new devices for a Windows 7 upgrade... group of companies, the fourth largest staffing...
TEKsystems
Salary: £18 - £19 per hour
Posted: 13 May 2013
IT Support Analyst - Office 2010, Legal, Windows 7, iManage - 12 month FTC
London
Your core skills should include MS Office, Windows XP, Active Directory, Blackberry devices, I Pad’s and PC hardware. Any experience being involved in a MS Office 2010...
Information Technology Services
Rate: £20k - 25k per year + Excellent Benefits
Posted: 14 May 2013
3rd Line IT Support Engineer - Urgent - Bolton, Windows 2008
Bolton, Lancashire
The successful 3rd Line IT Support Engineer must have strong experience with Windows Server 2008, Citrix, VMWare, Active Directory, networking and security. The 3rd Line IT Support Engineer...
Oscar Associates (UK) Ltd
Rate: £225 - £300 per day
Posted: 16 May 2013
3rd Line IT Support Engineer - Urgent - Norfolk, Windows 2008
Norfolk
The successful 3rd Line IT Support Engineer must have strong experience with Windows Server 2008, Citrix, VMWare, Active Directory, networking and security. The 3rd Line IT Support Engineer...
Oscar Associates (UK) Ltd
Rate: £225 - £300 per day
Posted: 17 May 2013
Desktop Support Analyst - IT Support
Aylesbury, Thames Valley
You must have a thorough understanding of Operating Systems as well as Windows XP/7 and MS Office, coupled with a basic understanding of software installations and Desktop/...
Rate: £21 - £22000 per annum + pro rata
Posted: 11 May 2013
Service Desk Analyst/2nd Line Support - IT Support / Legal / IT
City, London
Strong experience with the Microsoft Windows platform including Windows XP and Windows 7... MS Office 2002 - 2010 suites... Knowledge of User Administration via Active Directory... In order to...
ComputAppoint
Rate: £195 per day
Posted: 17 May 2013
IT SUPPORT ENGINEER / DESKTOP SUPPORT ENGINEER - SC CLEARED
Hastings, East Sussex
Key skills: -Windows 2003, 2008 -Windows 7 desktop support -MS Office support Active Directory administration Due to the nature and urgency of this post, candidates holding or who...
LA International
Rate: £16 per annum
Posted: 13 May 2013
IT Support Analyst
Peterborough, Cambridgeshire
My client in Peterborough is looking for an IT Support Analyst on a short-term basis for the next Month or so Working within a busy environment, the...
Cooper Lomaz Recruitment Ltd
Rate: £10 - 15 per hour
Posted: 13 May 2013
IT Support Engineer - Berkshire - 3 months
Berkshire
Tags; IT Support Engineer, IT Support, Support, Support Engineer, Desktop, 2nd Line, Junior, 3rd Line, Infrastructure, Windows Server, SQL Server, Firewall, Checkpoint, VMWare, Reverse Proxy, Linux, Unix, Contract,...
Roc Search
Posted: 16 May 2013
IT Support Engineer
Bristol, Avon
The role will involve providing day to day business as usual support for the existing Infrastrucure, once up to speed you will be able to get involved in...
Roc Search
Posted: 16 May 2013
IT Support Team Leader - near Southampton, Hampshire - to £26ph
Southampton, South East
IT SUPPORT TEAM LEADER - SOUTHAMPTON, HAMPSHIRE - £24-26phEnvironment: Windows XP, Windows 7, Active Directory, Windows 2003 Network, Exchange, LANDesk, HP Hardware, Service Desk Team Lead, Desktop Support, Helpdesk...
Deerfoot IT Resources Ltd
Rate: £24 - £25 per hour
Posted: 26 April 2013
IT Support Engineer
Berkshire
An exciting new contract opportunity for an IT Support Engineer working with Microsoft Office and Sharepoint, supporting both businesses as usual and a fast moving project team of...
Venn Group
Posted: 15 May 2013
IT SUPPORT ENGINEER - NOVELL / ZENWORKS
West Sussex
My client are a national organisation, a fantastic company to work for with a friendly culture and relaxed atmosphere, and offering the excellent opportunity for an IT Support...
Clearwater People Solutions
Rate: £150 - 200 Per Annum
Posted: 18 May 2013
IT Support Engineer/Manager
West London
Active Directory, Terminal Services, Exchange email and Microsoft SQL Server. vmWare ESXi vSphere Virtualisation. Equalogic SAN Technology. Symantec Backup Exec... Firewall configuration... Cisco IOS and Dell PowerConnect switch...
Input Media Ltd
Posted: 22 April 2013
IT Support Assistant
Tonbridge, Kent
Tags: Microsoft, Finance, Office 2007, Office 2010, Kent, Application Support, 1st Line, Administration, IT Support, My client, a financial organisation based in Kent, are looking for an IT...
Roc Search
Posted: 14 May 2013
About us| Contact us| Copyright| Disclaimer| Privacy Policy & Cookies
Last Updated Monday 20 May 2013
IT Jobs Watch, Tracking the IT Job Market
Copyright © 2004-2013 Paradigm Software (UK) Limited. All rights reserved.