The first table below looks at the demand for the IT Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
IT Support
Rank 356 341 340
Rank change year-on-year
-15 -1
Contract jobs requiring an IT Support 255 247 278
As % of all contract IT jobs located in the UK 0.47% 0.48% 0.48%
As % of the Job Titles category 0.50% 0.52% 0.52%
Number of daily rates quoted 90 77 65
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£158 £175 £150
Average daily rate % change year-on-year
-10.00% +16.66%
90% offered a daily rate of more than £98 £107 £107
10% offered a daily rate of more than £325 £325 £375
UK excluding London average daily rate £153 £150 £140
% change year-on-year
+1.66% +7.14%
Number of hourly rates quoted 84 97 92
Average hourly rate £14.00 £15.00 £14.25
Average hourly rate % change year-on-year
-6.66% +5.26%
90% offered a hourly rate of more than £10.76 £10.73 £10.05
10% offered a hourly rate of more than £20.00 £23.50 £20.00
UK excluding London average hourly rate £13.50 £13.88 £13.50
% change year-on-year
-2.70% +2.77%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50509 47198 53521
As % of all contract IT jobs located in the UK 92.39% 92.49% 92.51%
Number of daily rates quoted 30674 27610 29823
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £230 £239
10% offered a daily rate of more than £550 £575 £560
UK excluding London average daily rate £350 £350 £348
% change year-on-year
- +0.71%
Number of hourly rates quoted 1993 2137 2716
Average hourly rate £16.50 £18.00 £19.19
Average hourly rate % change year-on-year
-8.33% -6.18%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

IT Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the UK

IT Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support within the UK.

IT Support Daily Rate Trend in the UK

IT Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support within the UK over the 3 months to 25 July 2014.

IT Support Daily Rate Histogram in the UK

IT Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support within the UK.

IT Support Hourly Rate Trend in the UK

IT Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support within the UK over the 3 months to 25 July 2014.

IT Support Hourly Rate Histogram in the UK

IT Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the UK over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 227 £163 -8.45% 171
London -6 63 £161 -19.37% 50
South East -13 63 £196 +12.14% 39
East of England -19 28 £161 +7.50% 16
East Midlands +12 21 £113 -16.66% 13
North West +9 18 £150 -30.23% 16
East Sussex +6 18 £115 -45.23% 1
Yorkshire +6 14 £168 +56.54% 10
Hertfordshire +7 12 £161 - 3
West Sussex +3 12 £100 -42.85% 7
Cambridgeshire -4 11 £213 +41.66% 5
Nottinghamshire +17 10 £111 - 1
South West -32 10 £345 +91.66% 9
Nottingham +13 9 £111 - 1
City of London +7 9 £133 -33.75% 19
Hampshire -19 9 £398 - 7
Scotland -27 9 £123 -22.22% 11
Brighton +8 8 £115 -45.23% 1
West Midlands -18 8 £97 -66.95% 14
Leicestershire +2 7 £200 +48.14% 3
Buckinghamshire -4 7 £180 +44.00% 6
West Yorkshire 0 6 £168 +56.54% 7
Reading +9 5 - -
Crawley +8 5 £127 - 3
Merseyside +7 5 - - 1
Birmingham -2 5 £98 -65.30% 8
Berkshire -6 5 - - 4
Cambridge -9 5 £115 -23.33% 2
Liverpool - 5 - - 1
Cumbria - 5 £140 -

IT Support
Top 30 Related IT Skills

For the 6 months to 25 July 2014, IT contractor jobs within the UK that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 341 (66.09%) Windows
2 220 (42.64%) Active Directory
3 198 (38.37%) Microsoft
4 181 (35.08%) MS Office
5 161 (31.20%) Windows 7
6 128 (24.81%) MS Excel
7 126 (24.42%) Windows XP
8 105 (20.35%) MS Exchange
9 92 (17.83%) Windows Server 2008
10 72 (13.95%) Citrix
11 71 (13.76%) ITIL
12 68 (13.18%) Windows Server 2003
13 66 (12.79%) Blackberry
14 63 (12.21%) VMware
15 43 (8.33%) Cisco
16 41 (7.95%) SLA
16 41 (7.95%) TCP/IP
17 40 (7.75%) Finance
18 38 (7.36%) Microsoft Certification
19 35 (6.78%) Security Cleared
20 34 (6.59%) Exchange Server 2010
21 32 (6.20%) Firewall
21 32 (6.20%) LAN
22 30 (5.81%) WAN
22 30 (5.81%) VPN
22 30 (5.81%) DNS
23 29 (5.62%) Windows 8
23 29 (5.62%) SC Cleared
24 28 (5.43%) DHCP
25 26 (5.04%) Linux

IT Support
Top Related IT Skills by Category

For the 6 months to 25 July 2014, IT contractor jobs within the UK that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 105 (20.35%) MS Exchange
2 34 (6.59%) Exchange Server 2010
3 17 (3.29%) Exchange Server 2003
4 16 (3.10%) Blackberry Enterprise Server
5 15 (2.91%) Exchange Server 2007
5 15 (2.91%) SharePoint
6 14 (2.71%) IBM Notes
7 7 (1.36%) LiveLink
8 6 (1.16%) SharePoint 2010
8 6 (1.16%) Lync
9 3 (0.58%) WordPress
9 3 (0.58%) Exchange Server 2013
9 3 (0.58%) Exchange Server 5.5
9 3 (0.58%) Exchange Server 2000
10 2 (0.39%) WorkSite
10 2 (0.39%) BizTalk Server
10 2 (0.39%) OpenStack
10 2 (0.39%) SharePoint 2013
11 1 (0.19%) Office Communications Server
11 1 (0.19%) Site Server
Applications
1 181 (35.08%) MS Office
2 128 (24.81%) MS Excel
3 5 (0.97%) MS PowerPoint
4 3 (0.58%) Spreadsheet
5 2 (0.39%) Photoshop
5 2 (0.39%) MS Project
5 2 (0.39%) MS Visio
6 1 (0.19%) Acrobat
6 1 (0.19%) CATIA
6 1 (0.19%) Pro/ENGINEER
Business Applications
1 3 (0.58%) Remedy ITSM
2 1 (0.19%) Temenos T24
2 1 (0.19%) Magento
2 1 (0.19%) Eikon
2 1 (0.19%) Oracle CRM
2 1 (0.19%) SAP Oil and Gas
2 1 (0.19%) assyst
2 1 (0.19%) Dynamics CRM
2 1 (0.19%) Dynamics AX
Cloud Services
1 10 (1.94%) Office 365
Communications & Networking
1 41 (7.95%) TCP/IP
2 32 (6.20%) LAN
2 32 (6.20%) Firewall
3 30 (5.81%) WAN
3 30 (5.81%) VPN
3 30 (5.81%) DNS
4 28 (5.43%) DHCP
5 17 (3.29%) SAN
6 16 (3.10%) VoIP
7 13 (2.52%) Internet
8 8 (1.55%) Wireless
9 7 (1.36%) Ethernet
10 6 (1.16%) Wi-Fi
11 5 (0.97%) Intranet
11 5 (0.97%) IP Telephony
11 5 (0.97%) Cisco IOS
12 3 (0.58%) Cisco ASA
12 3 (0.58%) Junos
13 2 (0.39%) Cisco PIX
13 2 (0.39%) ADSL
Database & Business Intelligence
1 21 (4.07%) SQL Server
2 4 (0.78%) Data Warehouse
2 4 (0.78%) EDRMS
3 3 (0.58%) Oracle Database
4 2 (0.39%) MySQL
4 2 (0.39%) Oracle Database 11g
4 2 (0.39%) SQL Server 2008
4 2 (0.39%) DataStage
5 1 (0.19%) SQL Server 2000
5 1 (0.19%) Crystal Reports
5 1 (0.19%) SQL Server Reporting Services
5 1 (0.19%) SQL Server 2005
Development Applications
1 1 (0.19%) Visual Studio
1 1 (0.19%) Team Foundation Server
General
1 40 (7.75%) Finance
2 13 (2.52%) Law
2 13 (2.52%) Manufacturing
3 12 (2.33%) Banking
4 11 (2.13%) Telecoms
5 9 (1.74%) Legal
5 9 (1.74%) Marketing
6 8 (1.55%) Retail
7 5 (0.97%) Advertising
8 3 (0.58%) Publishing
8 3 (0.58%) German Language
9 2 (0.39%) Spanish Language
9 2 (0.39%) French Language
9 2 (0.39%) Electronics
9 2 (0.39%) Pharmaceutical
9 2 (0.39%) Financial Institution
10 1 (0.19%) Front Office
10 1 (0.19%) Back Office
10 1 (0.19%) Automotive
10 1 (0.19%) Multimedia
Libraries, Frameworks & Software Standards
1 3 (0.58%) .NET
1 3 (0.58%) Flash
2 2 (0.39%) Application Packaging
2 2 (0.39%) JSP
3 1 (0.19%) Web Services
3 1 (0.19%) CORBA
3 1 (0.19%) J2EE
3 1 (0.19%) CSS
3 1 (0.19%) Software Packaging
3 1 (0.19%) Android SDK
3 1 (0.19%) Middleware
3 1 (0.19%) HTML
Miscellaneous
1 66 (12.79%) Blackberry
2 9 (1.74%) NHS
2 9 (1.74%) Management Information System
3 8 (1.55%) AS400
3 8 (1.55%) Computer Science
3 8 (1.55%) iPhone
4 6 (1.16%) Enterprise Software
5 5 (0.97%) Video Conferencing
5 5 (0.97%) iPad
5 5 (0.97%) PDA
6 4 (0.78%) Thin Client
6 4 (0.78%) Fat Client
6 4 (0.78%) EqualLogic
7 3 (0.58%) Client/Server
7 3 (0.58%) Handset
7 3 (0.58%) CMDB
8 1 (0.19%) DTV
8 1 (0.19%) Statistics
8 1 (0.19%) Animation
8 1 (0.19%) Mathematics
Operating Systems
1 341 (66.09%) Windows
2 161 (31.20%) Windows 7
3 126 (24.42%) Windows XP
4 92 (17.83%) Windows Server 2008
5 68 (13.18%) Windows Server 2003
6 29 (5.62%) Windows 8
7 26 (5.04%) Linux
8 25 (4.84%) Windows Vista
9 24 (4.65%) Windows Server 2012
10 14 (2.71%) Apple iOS
11 12 (2.33%) Mac OS X
12 10 (1.94%) Windows 2000
13 9 (1.74%) Windows 2000 Server
14 8 (1.55%) Android
15 7 (1.36%) UNIX
16 6 (1.16%) Mac OS
17 5 (0.97%) CentOS
17 5 (0.97%) VMS
18 4 (0.78%) Ubuntu
18 4 (0.78%) Red Hat Enterprise Linux
Processes & Methodologies
1 71 (13.76%) ITIL
2 25 (4.84%) Incident Management
3 22 (4.26%) Service Management
4 17 (3.29%) Project Management
5 15 (2.91%) Service Delivery
6 14 (2.71%) Problem Management
7 13 (2.52%) Asset Management
8 12 (2.33%) Migration
8 12 (2.33%) Change Management
9 9 (1.74%) ERP
9 9 (1.74%) Document Management
10 8 (1.55%) Configuration Management
11 6 (1.16%) Release Management
12 5 (0.97%) Web Development
12 5 (0.97%) Root Cause Analysis
12 5 (0.97%) CRM
12 5 (0.97%) ITSM
12 5 (0.97%) Software Deployment
13 4 (0.78%) Workflow
13 4 (0.78%) Business Intelligence
Programming Languages
1 19 (3.68%) SQL
2 8 (1.55%) Java
3 7 (1.36%) C
4 4 (0.78%) Python
5 3 (0.58%) PowerShell
5 3 (0.58%) VB
6 2 (0.39%) PL/SQL
7 1 (0.19%) JavaScript
7 1 (0.19%) PHP
7 1 (0.19%) VB.NET
7 1 (0.19%) T-SQL
7 1 (0.19%) VBScript
7 1 (0.19%) PowerHouse
Qualifications
1 38 (7.36%) Microsoft Certification
2 35 (6.78%) Security Cleared
3 29 (5.62%) SC Cleared
4 23 (4.46%) MCSE
5 20 (3.88%) Degree
6 17 (3.29%) MCP
7 15 (2.91%) MCSA
8 13 (2.52%) MCITP
9 8 (1.55%) MCDST
10 7 (1.36%) Cisco Certification
10 7 (1.36%) CCNA
11 6 (1.16%) A+ Certification
12 5 (0.97%) MCTS
13 4 (0.78%) VMware Certified Professional (VCP)
13 4 (0.78%) ITIL Certification
14 2 (0.39%) NVQ Level 3
14 2 (0.39%) CTC Cleared
14 2 (0.39%) DV Cleared
15 1 (0.19%) Network+ Certification
15 1 (0.19%) MOS
Quality Assurance & Compliance
1 41 (7.95%) SLA
2 3 (0.58%) Sarbanes-Oxley
2 3 (0.58%) ISO/IEC 27001
2 3 (0.58%) ISO 9001
3 1 (0.19%) QA
3 1 (0.19%) COREP
3 1 (0.19%) Basel II
System Software
1 220 (42.64%) Active Directory
2 19 (3.68%) VMware Infrastructure
3 13 (2.52%) Hyper-V
4 10 (1.94%) VMware ESX
5 7 (1.36%) XenApp
6 6 (1.16%) Terminal Services
7 4 (0.78%) Xen
7 4 (0.78%) VMware Server
8 3 (0.58%) XenDesktop
8 3 (0.58%) vSphere
8 3 (0.58%) VMware ESXi
9 2 (0.39%) Forefront TMG
9 2 (0.39%) ISA Server
10 1 (0.19%) Samba
10 1 (0.19%) NFS
10 1 (0.19%) Citrix Presentation Server
10 1 (0.19%) UAG
Systems Management
1 11 (2.13%) SCCM
2 8 (1.55%) Backup Exec
3 7 (1.36%) McAfee ePO
4 4 (0.78%) ARCserve
5 2 (0.39%) Legato
5 2 (0.39%) WSUS
5 2 (0.39%) EMC NetWorker
5 2 (0.39%) SCOM
5 2 (0.39%) Symantec Endpoint Protection
5 2 (0.39%) SCDPM
6 1 (0.19%) Symantec Enterprise Vault
6 1 (0.19%) Systems Management Server (SMS)
6 1 (0.19%) Norton AntiVirus
Vendors
1 198 (38.37%) Microsoft
2 72 (13.95%) Citrix
3 63 (12.21%) VMware
4 43 (8.33%) Cisco
5 21 (4.07%) HP
6 20 (3.88%) Apple
7 14 (2.71%) Lotus
8 12 (2.33%) Oracle
9 11 (2.13%) Dell
9 11 (2.13%) Symantec
10 8 (1.55%) Juniper
10 8 (1.55%) McAfee
10 8 (1.55%) Open Text
11 7 (1.36%) Remedy
12 6 (1.16%) Red Hat
12 6 (1.16%) IBM
12 6 (1.16%) Adobe
13 5 (0.97%) SAP
13 5 (0.97%) NetApp
14 4 (0.78%) Avaya
York, North Yorkshire
Randstad Technologies
Rate: £120 - £125 per day
Posted: 1 hour ago
Glasgow, Lanarkshire
Randstad Technologies
Rate: £16 - £19 per hour
Posted: 18 hours ago
City, London
I3
Rate: £200 - £240 per day
Posted: 18 hours ago
Inverness-Shire
CK Group
Rate: Competitive
Posted: 18 hours ago
Middlesex
TEKsystems
Rate: £200 per day
Posted: 19 hours ago
Inverness, Inverness-Shire
Lorien Resourcing
Rate: market rates
Posted: 21 hours ago
Crawley, West Sussex
Ashdown IT
Rate: £10 - £12 per hour
Posted: 23 hours ago
South West London
PNG Recruitment Solutions
Rate: £15 per hour
Posted: Yesterday
South West London
PNG Recruitment Solutions
Rate: £20 per hour
Posted: Yesterday
City, London
Randstad Technologies
Rate: £18 per hour
Posted: 2 days ago
Birmingham, West Midlands (County)
Capita Resourcing - IT Resourcing
Posted: 2 days ago
Crawley
Hays IT - Uk Posting account
Rate: £14.00 - £15.00 per hour
Posted: 2 days ago
Leicester, Leicestershire
CV Screen Ltd
Rate: Up to £15 per hour
Posted: 4 days ago
Manchester
Real Staffing
Rate: £200 - £250 per day + competitive
Posted: 6 days ago
London
Bridge Noble
Rate: £150 - £200 per day
Posted: 7 days ago
Newcastle upon Tyne
Hays IT - Uk Posting account
Rate: £7.00 - £10.00 per hour
Posted: 7 days ago
Newbury
Hays IT - Uk Posting account
Rate: £14.00 - £15.00 per hour + Please quote
Posted: 8 days ago
Glasgow
Hays IT - Uk Posting account
Rate: £10 - £12 per hour
Posted: 10 days ago
Manchester
Computer Futures
Rate: competitive
Posted: 10 days ago
Manchester
Computer Futures
Rate: £17 per day + competitive
Posted: 10 days ago