The statistics below represent IT contracts advertised across the UK that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
IT Support
UK
Rank 313 286 282
Rank change year-on-year
-27 -4
Contract jobs requiring an IT Support 309 377 374
As % of all contract IT jobs located in the UK 0.69% 0.74% 0.74%
As % of the Job Titles category 0.73% 0.78% 0.78%
Number of daily rates quoted 142 152 134
Median daily rate £150 £170 £163
Median daily rate % change year-on-year
-11.76% +4.61%
90% offered a daily rate of more than £103 £113 £100
10% offered a daily rate of more than £307 £325 £308
UK excluding London median daily rate £145 £143 £163
% change year-on-year
+1.75% -12.60%
Number of hourly rates quoted 95 136 134
Median hourly rate £12.50 £13.93 £13.87
Median hourly rate % change year-on-year
-10.23% +0.39%
90% offered a hourly rate of more than £10.50 £10.00 £9.81
10% offered a hourly rate of more than £16.98 £21.50 £23.00
UK excluding London median hourly rate £12.50 £13.50 £13.87
% change year-on-year
-7.40% -2.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42377 48205 48154
As % of all contract IT jobs located in the UK 94.74% 94.76% 94.69%
Number of daily rates quoted 27593 30644 30320
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £600 £585 £575
UK excluding London median daily rate £393 £380 £375
% change year-on-year
+3.28% +1.33%
Number of hourly rates quoted 1495 1752 1913
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year
+2.85% +6.06%
90% offered a hourly rate of more than £11.12 £10.61 £10.50
10% offered a hourly rate of more than £45.00 £47.50 £37.50
UK excluding London median hourly rate £17.50 £17.50 £16.08
% change year-on-year
- +8.83%

IT Support
Jobs Demand Trend

The demand trend of IT contracts that featured IT Support in the job title.

IT Support Jobs Demand Trend in the UK

IT Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support within the UK.

IT Support Daily Rate Trend in the UK

IT Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support within the UK over the 3 months to 19 January 2017.

IT Support Daily Rate Histogram in the UK

IT Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support within the UK.

IT Support Hourly Rate Trend in the UK

IT Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support within the UK over the 3 months to 19 January 2017.

IT Support Hourly Rate Histogram in the UK

IT Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -13 265 £150 -14.28% 187
London -42 79 £175 -12.50% 42
South East +12 59 £150 -6.25% 47
South West +26 28 £135 -19.40% 13
East of England +1 25 £190 +1.33% 22
Hampshire +20 19 £225 +57.89% 14
Yorkshire +19 19 £190 +52.00% 13
North West +23 17 £103 -28.07% 26
East Midlands -2 17 £128 +11.84% 8
Northern Ireland -4 15 £175 - 1
County Antrim -4 15 £175 - 1
Belfast -4 15 £175 -
Oxfordshire -3 14 £148 -31.39% 3
West Midlands -15 14 £115 -29.23% 11
Manchester +18 13 £100 -21.56% 15
West Yorkshire +16 13 £130 -5.45% 8
Scotland +24 11 £115 +20.16% 3
Leeds +17 10 £130 +4.00% 5
City of London -14 10 £205 +17.14% 9
Bristol +11 9 £165 +15.78%
Hertfordshire -6 9 £300 +62.16% 8
Wales +6 7 £175 +34.61% 2
Buckinghamshire +3 7 £161 -26.70% 5
Cambridgeshire 0 7 £125 -45.94% 9
Northamptonshire -11 7 £213 -
Somerset +13 6 £115 -64.61% 4
Southampton +11 6 £90 -28.00% 1
Surrey +8 6 £143 -28.75% 7
Berkshire +7 6 £275 -32.92% 12
Northampton -5 6 £213 -

IT Support Skill Set
Top 30 Related IT Skills

For the 6 months to 19 January 2017, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring IT Support in the job title.

1 438 (61.00%) Windows
2 340 (47.35%) Active Directory
3 300 (41.78%) Microsoft
4 223 (31.06%) Windows 7
5 220 (30.64%) MS Office
6 160 (22.28%) MS Excel
7 152 (21.17%) ITIL
8 120 (16.71%) Windows Server
9 98 (13.65%) MS Exchange
10 79 (11.00%) Windows Server 2008
10 79 (11.00%) Windows 10
11 75 (10.45%) Office 365
12 67 (9.33%) Finance
13 66 (9.19%) VMware
13 66 (9.19%) Citrix
13 66 (9.19%) Windows Server 2012
14 61 (8.50%) Windows 8
15 57 (7.94%) Apple
16 56 (7.80%) Windows XP
17 54 (7.52%) Service Management
18 48 (6.69%) WAN
19 45 (6.27%) SLA
20 44 (6.13%) LAN
21 43 (5.99%) SCCM
22 42 (5.85%) VMware Infrastructure
22 42 (5.85%) SharePoint
22 42 (5.85%) Cisco
22 42 (5.85%) DNS
23 41 (5.71%) Smartphone
24 40 (5.57%) DHCP

IT Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 98 (13.65%) MS Exchange
2 42 (5.85%) SharePoint
3 34 (4.74%) Exchange Server 2010
4 20 (2.79%) Skype for Business
5 17 (2.37%) Exchange Server 2013
6 14 (1.95%) Exchange Server 2007
7 11 (1.53%) IIS
8 10 (1.39%) Blackberry Enterprise Server
9 8 (1.11%) IBM Notes
10 6 (0.84%) CMS
11 5 (0.70%) SharePoint 2010
12 4 (0.56%) SharePoint 2013
13 3 (0.42%) Exchange Server 2003
13 3 (0.42%) Moodle
14 2 (0.28%) IBM Domino
14 2 (0.28%) SharePoint Server
14 2 (0.28%) Umbraco
14 2 (0.28%) WordPress
15 1 (0.14%) Apache
15 1 (0.14%) Oracle SOA Suite
Applications
1 220 (30.64%) MS Office
2 160 (22.28%) MS Excel
3 29 (4.04%) MS PowerPoint
4 9 (1.25%) MS Visio
5 8 (1.11%) Spreadsheet
6 4 (0.56%) Adobe Creative Suite
6 4 (0.56%) Adobe Illustrator
6 4 (0.56%) InDesign
7 3 (0.42%) MS Project
8 2 (0.28%) Photoshop
8 2 (0.28%) SOLIDWORKS
9 1 (0.14%) Acrobat
Business Applications
1 4 (0.56%) Dynamics CRM
2 3 (0.42%) Remedy ITSM
2 3 (0.42%) Sage X3
3 2 (0.28%) assyst
3 2 (0.28%) SAP Oil and Gas
4 1 (0.14%) Bankmaster
4 1 (0.14%) Dynamics NAV
4 1 (0.14%) Eikon
4 1 (0.14%) Global One
4 1 (0.14%) Minerva
4 1 (0.14%) SAP Business One
4 1 (0.14%) Sentinel
4 1 (0.14%) Summit
4 1 (0.14%) Tesseract
4 1 (0.14%) Unit4 Business World
Cloud Services
1 75 (10.45%) Office 365
2 12 (1.67%) Microsoft Azure
3 8 (1.11%) OneDrive
4 7 (0.97%) G Suite
5 6 (0.84%) Google Drive
6 5 (0.70%) Adobe Creative Cloud
6 5 (0.70%) Azure Active Directory
7 4 (0.56%) SaaS
8 1 (0.14%) Cloud Computing
8 1 (0.14%) Google Play
8 1 (0.14%) IaaS
8 1 (0.14%) PaaS
Communications & Networking
1 48 (6.69%) WAN
2 44 (6.13%) LAN
3 42 (5.85%) DNS
4 40 (5.57%) DHCP
5 33 (4.60%) TCP/IP
6 31 (4.32%) Internet
7 30 (4.18%) Firewall
8 29 (4.04%) VPN
9 19 (2.65%) VoIP
10 16 (2.23%) Wireless
11 15 (2.09%) Wi-Fi
12 13 (1.81%) Skype
13 11 (1.53%) Remote Desktop
13 11 (1.53%) SAN
14 9 (1.25%) IP Telephony
14 9 (1.25%) VLAN
15 6 (0.84%) Intranet
15 6 (0.84%) SNMP
15 6 (0.84%) SSL
15 6 (0.84%) WLAN
Database & Business Intelligence
1 33 (4.60%) SQL Server
2 7 (0.97%) SQL Server 2008
3 4 (0.56%) SQL Server 2012
4 3 (0.42%) MS Access
5 2 (0.28%) Crystal Reports
5 2 (0.28%) FileMaker
5 2 (0.28%) Oracle Database
6 1 (0.14%) Essbase
6 1 (0.14%) MySQL
6 1 (0.14%) Oracle Database 11g
6 1 (0.14%) Oracle Reports
6 1 (0.14%) RDBMS
6 1 (0.14%) Relational Database
6 1 (0.14%) SQL Server 2005
6 1 (0.14%) SQL Server 2014
Development Applications
1 7 (0.97%) JIRA
2 2 (0.28%) SQL Server Management Studio (SSMS)
3 1 (0.14%) Atlassian Bamboo
3 1 (0.14%) Oracle Forms
3 1 (0.14%) Visual Studio
General
1 67 (9.33%) Finance
2 24 (3.34%) Banking
3 19 (2.65%) Retail
4 18 (2.51%) Telecoms
5 16 (2.23%) Legal
6 13 (1.81%) Advertising
7 11 (1.53%) Marketing
8 10 (1.39%) Law
9 6 (0.84%) Electronics
9 6 (0.84%) Front Office
9 6 (0.84%) German Language
9 6 (0.84%) Manufacturing
10 5 (0.70%) Back Office
10 5 (0.70%) Investment Banking
11 3 (0.42%) Aerospace
11 3 (0.42%) Cantonese Language
11 3 (0.42%) Italian Language
11 3 (0.42%) Local Government
11 3 (0.42%) Mandarin Language
11 3 (0.42%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (0.56%) .NET
1 4 (0.56%) XML
2 2 (0.28%) HTML
3 1 (0.14%) .NET Framework
3 1 (0.14%) FIX Protocol
3 1 (0.14%) J2EE
3 1 (0.14%) jQuery
3 1 (0.14%) Oracle Fusion
3 1 (0.14%) Software Packaging
3 1 (0.14%) WAP
3 1 (0.14%) Web Services
3 1 (0.14%) XMPP
3 1 (0.14%) XSLT
Miscellaneous
1 41 (5.71%) Smartphone
2 35 (4.87%) Analytical Skills
3 23 (3.20%) Blackberry
4 20 (2.79%) Video Conferencing
5 17 (2.37%) Data Centre
6 16 (2.23%) Driving Licence
6 16 (2.23%) iPad
7 14 (1.95%) iPhone
7 14 (1.95%) NHS
8 11 (1.53%) CMDB
8 11 (1.53%) Fat Client
8 11 (1.53%) Handset
8 11 (1.53%) Thin Client
9 8 (1.11%) Mainframe
10 7 (0.97%) Computer Science
10 7 (0.97%) EPoS
10 7 (0.97%) Management Information System
11 6 (0.84%) RSA SecurID
12 4 (0.56%) Derivative
12 4 (0.56%) Mobile App
Operating Systems
1 438 (61.00%) Windows
2 223 (31.06%) Windows 7
3 120 (16.71%) Windows Server
4 79 (11.00%) Windows 10
4 79 (11.00%) Windows Server 2008
5 66 (9.19%) Windows Server 2012
6 61 (8.50%) Windows 8
7 56 (7.80%) Windows XP
8 37 (5.15%) Android
9 32 (4.46%) Mac OS X
9 32 (4.46%) Windows Server 2003
10 25 (3.48%) Apple iOS
11 24 (3.34%) Linux
12 13 (1.81%) Mac OS
12 13 (1.81%) Unix
13 6 (0.84%) Windows Mobile
13 6 (0.84%) Windows Vista
14 4 (0.56%) Windows 2000
15 1 (0.14%) Red Hat Enterprise Linux
15 1 (0.14%) Windows 2000 Server
Processes & Methodologies
1 152 (21.17%) ITIL
2 54 (7.52%) Service Management
3 35 (4.87%) Service Delivery
4 34 (4.74%) Asset Management
4 34 (4.74%) Incident Management
5 23 (3.20%) Change Management
6 22 (3.06%) Time Management
7 19 (2.65%) Project Management
8 18 (2.51%) ITSM
8 18 (2.51%) Mobile Device Management
8 18 (2.51%) Problem Management
9 14 (1.95%) ITIL V3
9 14 (1.95%) Migration
10 12 (1.67%) Configuration Management
10 12 (1.67%) CRM
11 11 (1.53%) PRINCE2
11 11 (1.53%) Root Cause Analysis
12 10 (1.39%) Continuous Improvement
12 10 (1.39%) Stakeholder Management
13 8 (1.11%) Disaster Recovery
Programming Languages
1 35 (4.87%) SQL
2 12 (1.67%) PowerShell
3 8 (1.11%) VBA
4 7 (0.97%) C
5 4 (0.56%) C#
6 3 (0.42%) T-SQL
6 3 (0.42%) VBScript
7 2 (0.28%) C++
7 2 (0.28%) JavaScript
7 2 (0.28%) Perl
7 2 (0.28%) VB
8 1 (0.14%) Bash Shell
8 1 (0.14%) COBOL
8 1 (0.14%) Delphi
8 1 (0.14%) PHP
8 1 (0.14%) PL/SQL
8 1 (0.14%) Shell Script
8 1 (0.14%) XPath
Qualifications
1 38 (5.29%) Microsoft Certification
2 31 (4.32%) ITIL Certification
2 31 (4.32%) Security Cleared
3 30 (4.18%) Degree
4 22 (3.06%) DBS Check
4 22 (3.06%) MCSE
5 17 (2.37%) MCP
5 17 (2.37%) SC Cleared
6 12 (1.67%) Cisco Certification
7 11 (1.53%) CCNA
8 8 (1.11%) MCDST
9 6 (0.84%) DV Cleared
10 4 (0.56%) CTC Cleared
10 4 (0.56%) ITIL Foundation Certificate
11 3 (0.42%) BPSS Clearance
11 3 (0.42%) MCTS
12 2 (0.28%) A+ Certification
12 2 (0.28%) ECDL
12 2 (0.28%) PMI Certification
12 2 (0.28%) PMP
Quality Assurance & Compliance
1 45 (6.27%) SLA
2 5 (0.70%) Disclosure Scotland
3 2 (0.28%) ISO 9000
4 1 (0.14%) Data Quality
4 1 (0.14%) ISO 9001
System Software
1 340 (47.35%) Active Directory
2 42 (5.85%) VMware Infrastructure
3 27 (3.76%) Hyper-V
4 14 (1.95%) XenApp
5 12 (1.67%) Virtual Desktop
6 6 (0.84%) Virtual Machines
6 6 (0.84%) vSphere
7 5 (0.70%) BitLocker
7 5 (0.70%) Terminal Services
7 5 (0.70%) XenDesktop
8 4 (0.56%) Microsoft App-V
8 4 (0.56%) VMware ESXi
9 3 (0.42%) Terminal Server
9 3 (0.42%) Virtual Servers
10 2 (0.28%) Dovecot
10 2 (0.28%) Postfix
10 2 (0.28%) Samba
10 2 (0.28%) VMware ESX
11 1 (0.14%) DFS Replication
11 1 (0.14%) XenServer
Systems Management
1 43 (5.99%) SCCM
2 7 (0.97%) AirWatch
3 6 (0.84%) Backup Exec
4 5 (0.70%) WSUS
5 4 (0.56%) Microsoft Intune
6 3 (0.42%) McAfee ePO
6 3 (0.42%) Symantec Endpoint Protection
7 2 (0.28%) Norton AntiVirus
7 2 (0.28%) SCOM
7 2 (0.28%) SCSM
8 1 (0.14%) Control-M
8 1 (0.14%) DameWare
8 1 (0.14%) Puppet
8 1 (0.14%) ServiceCenter
8 1 (0.14%) Sysprep
8 1 (0.14%) Systems Management Server (SMS)
8 1 (0.14%) ThinApp
8 1 (0.14%) Tivoli
8 1 (0.14%) Unicenter
8 1 (0.14%) XenMobile
Vendors
1 300 (41.78%) Microsoft
2 66 (9.19%) Citrix
2 66 (9.19%) VMware
3 57 (7.94%) Apple
4 42 (5.85%) Cisco
5 27 (3.76%) HP
6 19 (2.65%) Google
7 17 (2.37%) Dell
8 14 (1.95%) ServiceNow
9 13 (1.81%) Oracle
10 12 (1.67%) Adobe
10 12 (1.67%) Bloomberg
11 11 (1.53%) Intel Security
12 10 (1.39%) Lotus
13 9 (1.25%) Reuters
13 9 (1.25%) SAP
14 7 (0.97%) Avaya
14 7 (0.97%) Sophos
15 6 (0.84%) Symantec
15 6 (0.84%) Toshiba
Manchester, Lancashire
Harvey Nash plc
Posted: 4 hours ago
South East
EMBS Ltd
Rate: £350 day
Posted: 3 hours ago
North West
Venn Group
Rate: £10 - £11 Per Hour
Posted: 2 days ago
Billingham, Cleveland
EasyWebRecruitment.com
Rate: Competitive
Posted: Yesterday
Cumbria
Spring Technology
Rate: £120 - £180 per day
Posted: Yesterday
City, London
Capital IT Resourcing LTD
Rate: £300 - £350 per day
Posted: Yesterday
Basingstoke, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £100.00 - £150.00 per day + subsidised restaurant & gym
Posted: 3 days ago
London
onezeero.
Rate: £160 - £165 per day
Posted: 3 days ago
London
Venn Group
Rate: £130 - £150 Per Day
Posted: Yesterday
Leeds
People Source Consulting
Rate: £120 - £140 per day
Posted: 10 days ago
London
FDM Group
Posted: 2 days ago
London
Hatstand Limited
Rate: £350 - £400 per day
Posted: 3 days ago