The statistics below represent IT contracts advertised across the UK that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
IT Support
Rank 291 291 214
Rank change year-on-year
0 -77
Contract jobs requiring an IT Support 386 435 595
As % of all contract IT jobs located in the UK 0.77% 0.78% 1.05%
As % of the Job Titles category 0.82% 0.83% 1.13%
Number of daily rates quoted 177 175 156
Median daily rate £150 £165 £160
Median daily rate % change year-on-year
-9.09% +3.12%
90% offered a daily rate of more than £103 £115 £98
10% offered a daily rate of more than £320 £303 £280
UK excluding London median daily rate £150 £160 £155
% change year-on-year
-6.25% +3.22%
Number of hourly rates quoted 122 145 164
Median hourly rate £13.50 £13.50 £13.74
Median hourly rate % change year-on-year
- -1.72%
90% offered a hourly rate of more than £10.00 £9.84 £9.50
10% offered a hourly rate of more than £23.85 £21.50 £22.75
UK excluding London median hourly rate £13.00 £13.00 £13.50
% change year-on-year
- -3.70%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
47154 52548 52697
As % of all contract IT jobs located in the UK 94.59% 94.79% 93.30%
Number of daily rates quoted 30883 33471 33311
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £260 £225
10% offered a daily rate of more than £600 £580 £575
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 1660 2050 2167
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £44.00 £43.00 £37.00
UK excluding London median hourly rate £16.50 £17.00 £15.85
% change year-on-year
-2.94% +7.25%

IT Support
Jobs Demand Trend

The demand trend of IT contracts that featured IT Support in the job title.

IT Support Jobs Demand Trend in the UK

IT Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support within the UK.

IT Support Daily Rate Trend in the UK

IT Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support within the UK over the 3 months to 7 December 2016.

IT Support Daily Rate Histogram in the UK

IT Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support within the UK.

IT Support Hourly Rate Trend in the UK

IT Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support within the UK over the 3 months to 7 December 2016.

IT Support Hourly Rate Histogram in the UK

IT Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -6 341 £150 -14.28% 195
London -32 118 £170 -2.85% 52
South East +22 78 £160 -32.63% 44
South West +24 31 £133 -19.69% 15
Yorkshire +29 26 £155 +24.00% 21
East of England -3 25 £150 -21.05% 14
Hampshire +36 24 £225 +5.88% 18
East Midlands -9 22 £105 -23.63% 11
Scotland +21 18 £119 -0.83% 3
West Yorkshire +33 17 £180 +30.90% 15
City of London +8 17 £133 -18.46% 7
North West -2 16 £130 +4.00% 17
West Midlands -26 16 £128 -29.16% 19
Surrey +23 14 £150 +20.00% 11
Oxfordshire -4 13 £150 -50.00% 2
Leeds +28 12 £180 +44.00% 9
Southampton +13 10 £90 -28.00% 7
Gloucestershire +9 10 £125 -34.03% 2
Edinburgh +23 9 £118 +7.50% 1
West Sussex +10 9 £425 +63.46%
Cambridgeshire +9 9 £118 - 3
Wales -3 9 £168 +28.84% 2
Berkshire +1 8 £170 -28.42% 5
Manchester +1 8 £116 -33.57% 13
Hertfordshire -8 8 £150 -32.20% 8
Somerset +29 7 £115 - 3
Cambridge +19 7 - - 1
Bristol +13 7 £129 -21.96% 1
Glasgow +7 7 £160 +30.24% 1
South Wales +4 7 £168 +28.84% 2

IT Support Skill Set
Top 30 Related IT Skills

For the 6 months to 7 December 2016, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring IT Support in the job title.

1 442 (60.30%) Windows
2 324 (44.20%) Active Directory
3 300 (40.93%) Microsoft
4 225 (30.70%) MS Office
5 222 (30.29%) Windows 7
6 148 (20.19%) MS Excel
7 137 (18.69%) ITIL
8 117 (15.96%) Windows Server
9 97 (13.23%) MS Exchange
10 84 (11.46%) Windows Server 2008
11 82 (11.19%) Windows 10
12 81 (11.05%) Office 365
13 69 (9.41%) Citrix
13 69 (9.41%) Windows Server 2012
14 67 (9.14%) Windows 8
15 62 (8.46%) VMware
16 61 (8.32%) Finance
17 59 (8.05%) SCCM
18 56 (7.64%) Windows XP
19 50 (6.82%) Service Management
20 48 (6.55%) LAN
21 47 (6.41%) Apple
22 46 (6.28%) DHCP
22 46 (6.28%) DNS
22 46 (6.28%) SQL
23 45 (6.14%) SLA
24 44 (6.00%) WAN
25 43 (5.87%) VMware Infrastructure
25 43 (5.87%) SharePoint
26 41 (5.59%) Smartphone

IT Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 97 (13.23%) MS Exchange
2 43 (5.87%) SharePoint
3 34 (4.64%) Exchange Server 2010
4 25 (3.41%) Skype for Business
5 18 (2.46%) Exchange Server 2013
6 13 (1.77%) Exchange Server 2007
6 13 (1.77%) IIS
7 11 (1.50%) Blackberry Enterprise Server
7 11 (1.50%) IBM Notes
8 7 (0.95%) CMS
9 6 (0.82%) SharePoint 2010
10 4 (0.55%) Exchange Server 2003
10 4 (0.55%) SharePoint 2013
11 3 (0.41%) Moodle
11 3 (0.41%) Umbraco
11 3 (0.41%) WebSphere
11 3 (0.41%) WordPress
12 2 (0.27%) IBM Domino
12 2 (0.27%) SharePoint Server
13 1 (0.14%) Apache
Applications
1 225 (30.70%) MS Office
2 148 (20.19%) MS Excel
3 23 (3.14%) MS PowerPoint
4 7 (0.95%) MS Visio
4 7 (0.95%) Spreadsheet
5 5 (0.68%) Adobe Illustrator
5 5 (0.68%) InDesign
6 3 (0.41%) MS Project
6 3 (0.41%) Photoshop
7 2 (0.27%) Acrobat
7 2 (0.27%) Adobe Creative Suite
7 2 (0.27%) SOLIDWORKS
Business Applications
1 4 (0.55%) Sage X3
2 3 (0.41%) Dynamics CRM
3 2 (0.27%) Dynamics AX
3 2 (0.27%) Remedy ITSM
3 2 (0.27%) SAP Oil and Gas
4 1 (0.14%) assyst
4 1 (0.14%) Bankmaster
4 1 (0.14%) Dynamics NAV
4 1 (0.14%) Eikon
4 1 (0.14%) Global One
4 1 (0.14%) Minerva
4 1 (0.14%) Sentinel
4 1 (0.14%) Summit
4 1 (0.14%) Tesseract
4 1 (0.14%) Unit4 Business World
Cloud Services
1 81 (11.05%) Office 365
2 10 (1.36%) Microsoft Azure
3 9 (1.23%) OneDrive
4 6 (0.82%) Google Drive
5 5 (0.68%) Adobe Creative Cloud
6 4 (0.55%) Azure Active Directory
6 4 (0.55%) G Suite
6 4 (0.55%) SaaS
7 1 (0.14%) Cloud Computing
7 1 (0.14%) Google Play
7 1 (0.14%) IaaS
7 1 (0.14%) PaaS
Communications & Networking
1 48 (6.55%) LAN
2 46 (6.28%) DHCP
2 46 (6.28%) DNS
3 44 (6.00%) WAN
4 36 (4.91%) TCP/IP
5 34 (4.64%) Firewall
6 28 (3.82%) Internet
7 25 (3.41%) VPN
8 23 (3.14%) VoIP
9 20 (2.73%) Skype
10 16 (2.18%) Wireless
11 15 (2.05%) Wi-Fi
12 12 (1.64%) SAN
13 11 (1.50%) Intranet
13 11 (1.50%) Remote Desktop
13 11 (1.50%) VLAN
14 8 (1.09%) IP Telephony
15 6 (0.82%) ADSL
15 6 (0.82%) SSL
15 6 (0.82%) WLAN
Database & Business Intelligence
1 35 (4.77%) SQL Server
2 10 (1.36%) SQL Server 2008
3 4 (0.55%) MS Access
3 4 (0.55%) SQL Server 2012
4 3 (0.41%) Oracle Database
5 2 (0.27%) Crystal Reports
5 2 (0.27%) FileMaker
5 2 (0.27%) Relational Database
5 2 (0.27%) SQL Server 2005
6 1 (0.14%) Essbase
6 1 (0.14%) MySQL
6 1 (0.14%) Oracle Database 11g
6 1 (0.14%) RDBMS
6 1 (0.14%) SQL Server 2014
Development Applications
1 9 (1.23%) JIRA
2 1 (0.14%) Atlassian Bamboo
2 1 (0.14%) ClearQuest
2 1 (0.14%) SQL Server Management Studio (SSMS)
2 1 (0.14%) Visual Studio
General
1 61 (8.32%) Finance
2 27 (3.68%) Banking
3 24 (3.27%) Retail
4 18 (2.46%) Telecoms
5 15 (2.05%) Advertising
6 14 (1.91%) Legal
7 10 (1.36%) Law
7 10 (1.36%) Marketing
8 9 (1.23%) Back Office
9 7 (0.95%) Front Office
9 7 (0.95%) German Language
9 7 (0.95%) Manufacturing
10 6 (0.82%) French Language
10 6 (0.82%) Investment Banking
10 6 (0.82%) Italian Language
11 4 (0.55%) Cantonese Language
11 4 (0.55%) Mandarin Language
11 4 (0.55%) Spanish Language
11 4 (0.55%) Turkish Language
12 3 (0.41%) Aerospace
Libraries, Frameworks & Software Standards
1 5 (0.68%) .NET
1 5 (0.68%) XML
2 3 (0.41%) HTML
2 3 (0.41%) WebSphere MQ
3 2 (0.27%) FIX Protocol
3 2 (0.27%) IBM Integration Bus
3 2 (0.27%) J2EE
3 2 (0.27%) Web Services
3 2 (0.27%) XMPP
4 1 (0.14%) .NET Framework
4 1 (0.14%) Apache Flex
4 1 (0.14%) CSS
4 1 (0.14%) EDI
4 1 (0.14%) jQuery
4 1 (0.14%) JSP
4 1 (0.14%) Oracle Fusion
4 1 (0.14%) Software Packaging
4 1 (0.14%) WAP
4 1 (0.14%) XSLT
Miscellaneous
1 41 (5.59%) Smartphone
2 39 (5.32%) Analytical Skills
3 26 (3.55%) Blackberry
4 20 (2.73%) Video Conferencing
5 19 (2.59%) Driving Licence
6 17 (2.32%) iPad
7 14 (1.91%) iPhone
8 13 (1.77%) NHS
9 11 (1.50%) Data Centre
10 9 (1.23%) EPoS
11 8 (1.09%) Mainframe
12 7 (0.95%) Computer Science
12 7 (0.95%) Handset
12 7 (0.95%) Management Information System
13 6 (0.82%) CMDB
14 5 (0.68%) Derivative
14 5 (0.68%) Fat Client
14 5 (0.68%) Thin Client
15 4 (0.55%) Equities
15 4 (0.55%) Social Media
Operating Systems
1 442 (60.30%) Windows
2 222 (30.29%) Windows 7
3 117 (15.96%) Windows Server
4 84 (11.46%) Windows Server 2008
5 82 (11.19%) Windows 10
6 69 (9.41%) Windows Server 2012
7 67 (9.14%) Windows 8
8 56 (7.64%) Windows XP
9 31 (4.23%) Windows Server 2003
10 29 (3.96%) Mac OS X
11 28 (3.82%) Android
12 26 (3.55%) Linux
13 23 (3.14%) Apple iOS
14 14 (1.91%) Unix
15 12 (1.64%) Mac OS
16 7 (0.95%) Windows Mobile
16 7 (0.95%) Windows Vista
17 4 (0.55%) Windows 2000
18 2 (0.27%) Solaris
19 1 (0.14%) Windows 2000 Server
Processes & Methodologies
1 137 (18.69%) ITIL
2 50 (6.82%) Service Management
3 36 (4.91%) Asset Management
4 33 (4.50%) Service Delivery
5 28 (3.82%) Incident Management
6 24 (3.27%) Problem Management
7 23 (3.14%) Project Management
8 19 (2.59%) Change Management
9 18 (2.46%) Migration
10 15 (2.05%) CRM
11 14 (1.91%) ITSM
11 14 (1.91%) Mobile Device Management
11 14 (1.91%) Time Management
12 11 (1.50%) Configuration Management
12 11 (1.50%) PRINCE2
13 10 (1.36%) Continuous Improvement
13 10 (1.36%) Root Cause Analysis
13 10 (1.36%) Stakeholder Management
14 9 (1.23%) Data Protection
14 9 (1.23%) ERP
Programming Languages
1 46 (6.28%) SQL
2 13 (1.77%) PowerShell
3 8 (1.09%) C
3 8 (1.09%) VBA
4 4 (0.55%) C#
4 4 (0.55%) Perl
4 4 (0.55%) PL/SQL
4 4 (0.55%) Shell Script
4 4 (0.55%) T-SQL
5 3 (0.41%) Java
5 3 (0.41%) VB
6 2 (0.27%) C++
6 2 (0.27%) JavaScript
6 2 (0.27%) PHP
6 2 (0.27%) VBScript
7 1 (0.14%) Bash Shell
7 1 (0.14%) COBOL
7 1 (0.14%) Delphi
7 1 (0.14%) VB6
7 1 (0.14%) XPath
Qualifications
1 35 (4.77%) Degree
2 31 (4.23%) Microsoft Certification
2 31 (4.23%) Security Cleared
3 28 (3.82%) ITIL Certification
4 26 (3.55%) DBS Check
5 18 (2.46%) MCSE
6 16 (2.18%) MCP
6 16 (2.18%) SC Cleared
7 14 (1.91%) Cisco Certification
8 13 (1.77%) CCNA
9 7 (0.95%) DV Cleared
10 5 (0.68%) MCTS
11 4 (0.55%) A+ Certification
11 4 (0.55%) BPSS Clearance
11 4 (0.55%) CTC Cleared
11 4 (0.55%) ITIL Foundation Certificate
12 3 (0.41%) MCDST
12 3 (0.41%) MCSA
13 2 (0.27%) PMI Certification
13 2 (0.27%) PMP
Quality Assurance & Compliance
1 45 (6.14%) SLA
2 7 (0.95%) Disclosure Scotland
3 2 (0.27%) ISO 9000
4 1 (0.14%) Data Quality
System Software
1 324 (44.20%) Active Directory
2 43 (5.87%) VMware Infrastructure
3 30 (4.09%) Hyper-V
4 14 (1.91%) XenApp
5 8 (1.09%) vSphere
6 6 (0.82%) BitLocker
6 6 (0.82%) Virtual Machines
6 6 (0.82%) Virtual Servers
7 5 (0.68%) Virtual Desktop
8 4 (0.55%) Microsoft App-V
8 4 (0.55%) Terminal Services
8 4 (0.55%) XenDesktop
9 3 (0.41%) Samba
9 3 (0.41%) Terminal Server
9 3 (0.41%) VMware ESX
9 3 (0.41%) VMware ESXi
10 2 (0.27%) Dovecot
10 2 (0.27%) Firmware
10 2 (0.27%) Postfix
11 1 (0.14%) XenServer
Systems Management
1 59 (8.05%) SCCM
2 7 (0.95%) AirWatch
2 7 (0.95%) Backup Exec
2 7 (0.95%) WSUS
3 6 (0.82%) Microsoft Intune
4 3 (0.41%) McAfee ePO
4 3 (0.41%) SCOM
5 2 (0.27%) Norton AntiVirus
5 2 (0.27%) SCSM
6 1 (0.14%) Control-M
6 1 (0.14%) Forefront Identity Manager
6 1 (0.14%) Nagios
6 1 (0.14%) NetBackup
6 1 (0.14%) Puppet
6 1 (0.14%) SAP Afaria
6 1 (0.14%) Symantec Endpoint Protection
6 1 (0.14%) Symantec Enterprise Vault
6 1 (0.14%) Sysprep
6 1 (0.14%) ThinApp
6 1 (0.14%) XenMobile
Vendors
1 300 (40.93%) Microsoft
2 69 (9.41%) Citrix
3 62 (8.46%) VMware
4 47 (6.41%) Apple
5 40 (5.46%) Cisco
6 18 (2.46%) HP
7 14 (1.91%) ServiceNow
8 13 (1.77%) Adobe
8 13 (1.77%) Dell
8 13 (1.77%) Google
8 13 (1.77%) Lotus
8 13 (1.77%) Oracle
9 11 (1.50%) Bloomberg
10 9 (1.23%) Intel Security
10 9 (1.23%) SAP
11 8 (1.09%) Avaya
11 8 (1.09%) IBM
11 8 (1.09%) Remedy
11 8 (1.09%) Reuters
11 8 (1.09%) Symantec
Sunderland, Tyne and Wear
Experis Ltd
Rate: £100.00 - £110.00 per day
Posted: 2 hours ago
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Rate: £8.66 per hour
Posted: 20 hours ago
Godalming, Surrey
HAYS INFORMATION TECHNOLOGY
Rate: £11.50 - £12.50 per hour
Posted: 1 hour ago
Derby, Derbyshire
Lorien Resourcing
Rate: £120.00 - £128.00 per day
Posted: Yesterday
South West London
Eligo Recruitment Ltd
Rate: £27000 - £29000 per annum + Benefits
Posted: 16 hours ago
Surrey
Networkers
Rate: £10.86 - £13.28 per hour
Posted: Yesterday
Worcestershire
Premier IT
Posted: Yesterday
Basingstoke, Hampshire
Chassam Contract
Rate: Unspecified Rate Negotiable
Posted: 2 days ago
City, London
I3
Rate: £200 - £210 per day
Posted: 5 days ago
Exeter, Devon
Spring Technology
Posted: 4 days ago
Leeds
Nigel Frank International
Rate: £100 - £150 per annum
Posted: 5 days ago
Stockport
Real Staffing
Rate: £12.00 - £15.00 per hour + competitive
Posted: 6 days ago
Reading, Berkshire
83Zero
Rate: From £25,000 to £35,000 per annum + Company Benefits on top
Posted: 5 days ago
Chertsey, Surrey
Synergize Consulting
Rate: Up to £26,000 per annum
Posted: 6 days ago
South East London
Linkpoint Resources
Rate: From £35,000 to £40,000 per annum 4 Months +
Posted: 4 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £12.75 per hour
Posted: 6 days ago
Halifax, West Yorkshire
Calderdale College
Rate: £36,046 per annum
Posted: 13 days ago
Leeds
People Source Consulting
Rate: £120 - £140 per day
Posted: 14 days ago
Leeds, West Yorkshire
Austin Fraser
Rate: £12 - £15 per hour
Posted: 3 days ago
London
Gorkana
Rate: £33,000 - £38,000 per year
Posted: 19 days ago
Southampton, Hampshire
Networkers
Rate: £80 - £100 per day
Posted: Yesterday