The statistics below represent IT contracts advertised across the UK that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
IT Support
UK
Rank 312 316 287
Rank change year-on-year
+4 -29
Contract jobs requiring an IT Support 308 353 391
As % of all contract IT jobs located in the UK 0.68% 0.69% 0.76%
As % of the Job Titles category 0.72% 0.73% 0.80%
Number of daily rates quoted 143 151 134
Median daily rate £165 £185 £161
Median daily rate % change year-on-year
-10.81% +14.72%
90% offered a daily rate of more than £108 £110 £100
10% offered a daily rate of more than £322 £350 £339
UK excluding London median daily rate £150 £150 £150
Number of hourly rates quoted 84 109 132
Median hourly rate £12.50 £13.50 £14.00
Median hourly rate % change year-on-year
-7.40% -3.57%
90% offered a hourly rate of more than £10.50 £10.00 £10.08
10% offered a hourly rate of more than £18.22 £21.00 £25.00
UK excluding London median hourly rate £12.50 £13.50 £13.87
% change year-on-year
-7.40% -2.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42939 48598 48934
As % of all contract IT jobs located in the UK 94.70% 94.99% 94.80%
Number of daily rates quoted 28014 31275 30245
Median daily rate £425 £415 £400
Median daily rate % change year-on-year
+2.40% +3.75%
90% offered a daily rate of more than £250 £260 £240
10% offered a daily rate of more than £600 £575 £563
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 1573 1632 1895
Median hourly rate £18.00 £17.50 £17.50
Median hourly rate % change year-on-year
+2.85% -
90% offered a hourly rate of more than £11.17 £11.00 £11.00
10% offered a hourly rate of more than £47.00 £50.00 £40.60
UK excluding London median hourly rate £17.50 £18.00 £16.75
% change year-on-year
-2.77% +7.46%

IT Support
Jobs Demand Trend

The demand trend of IT contracts that featured IT Support in the job title.

IT Support Jobs Demand Trend in the UK

IT Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support within the UK.

IT Support Daily Rate Trend in the UK

IT Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support within the UK over the 3 months to 21 February 2017.

IT Support Daily Rate Histogram in the UK

IT Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support within the UK.

IT Support Hourly Rate Trend in the UK

IT Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support within the UK over the 3 months to 21 February 2017.

IT Support Hourly Rate Histogram in the UK

IT Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -11 262 £165 -11.40% 242
London -37 83 £183 -27.00% 55
South East -11 66 £175 - 77
South West +13 29 £155 +26.53% 14
East of England +5 22 £174 -6.03% 25
Hampshire +5 18 £188 +17.18% 22
North West +27 17 £100 -6.97% 28
Yorkshire +17 16 £200 - 13
Oxfordshire -4 15 £145 -51.66% 6
East Midlands +5 14 £125 +9.64% 14
West Yorkshire +27 13 £155 - 7
Scotland +13 13 £118 +8.04% 7
Manchester +18 12 £100 -6.97% 12
Northern Ireland -5 12 £221 - 1
Belfast -6 12 £221 -
County Antrim -6 12 £221 - 1
Leeds +13 10 £155 - 5
Bristol +6 10 £165 +50.00% 5
Buckinghamshire +4 10 £210 +75.00% 11
West Midlands -5 10 £116 -22.50% 14
Surrey +8 9 £180 -10.00% 16
Wiltshire +2 9 £208 -1.19% 4
Berkshire +12 8 £308 -24.07% 10
Cambridgeshire +11 8 £130 -43.78% 7
Basingstoke +13 7 £225 +28.57% 7
City of London -10 7 £205 +17.14% 15
Leicestershire +11 6 £130 +14.03% 2
Milton Keynes +8 6 £210 +75.00% 2
Hertfordshire -4 6 £300 +62.16% 12
Cheshire +27 5 - - 8

IT Support Skill Set
Top 30 Related IT Skills

For the 6 months to 21 February 2017, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring IT Support in the job title.

1 433 (62.03%) Windows
2 341 (48.85%) Active Directory
3 305 (43.70%) Microsoft
4 225 (32.23%) Windows 7
5 221 (31.66%) MS Office
6 161 (23.07%) MS Excel
7 147 (21.06%) ITIL
8 116 (16.62%) Windows Server
9 102 (14.61%) MS Exchange
10 84 (12.03%) Windows 10
11 83 (11.89%) Office 365
12 78 (11.17%) Finance
13 75 (10.74%) Windows Server 2008
14 72 (10.32%) VMware
15 67 (9.60%) Apple
16 66 (9.46%) Citrix
17 65 (9.31%) Windows 8
17 65 (9.31%) Windows Server 2012
18 56 (8.02%) Windows XP
19 53 (7.59%) WAN
20 50 (7.16%) SLA
21 49 (7.02%) Service Management
21 49 (7.02%) SCCM
22 47 (6.73%) LAN
23 45 (6.45%) Smartphone
24 43 (6.16%) Cisco
24 43 (6.16%) VPN
25 41 (5.87%) Android
25 41 (5.87%) VMware Infrastructure
25 41 (5.87%) Microsoft Certification

IT Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 102 (14.61%) MS Exchange
2 41 (5.87%) SharePoint
3 36 (5.16%) Exchange Server 2010
4 15 (2.15%) Exchange Server 2007
4 15 (2.15%) Exchange Server 2013
4 15 (2.15%) Skype for Business
5 11 (1.58%) Blackberry Enterprise Server
6 10 (1.43%) IIS
7 9 (1.29%) IBM Notes
8 6 (0.86%) Exchange Server 2003
9 5 (0.72%) SharePoint 2013
10 4 (0.57%) SharePoint 2010
11 3 (0.43%) Moodle
12 2 (0.29%) IBM Domino
13 1 (0.14%) Apache
13 1 (0.14%) Oracle SOA Suite
13 1 (0.14%) SharePoint Server
13 1 (0.14%) WebSphere
Applications
1 221 (31.66%) MS Office
2 161 (23.07%) MS Excel
3 26 (3.72%) MS PowerPoint
4 8 (1.15%) Spreadsheet
5 6 (0.86%) MS Visio
6 4 (0.57%) Adobe Creative Suite
7 2 (0.29%) Adobe Illustrator
7 2 (0.29%) InDesign
7 2 (0.29%) SOLIDWORKS
8 1 (0.14%) MS Project
Business Applications
1 4 (0.57%) Dynamics NAV
1 4 (0.57%) Pegasus Opera
2 3 (0.43%) Dynamics CRM
2 3 (0.43%) Remedy ITSM
3 2 (0.29%) assyst
3 2 (0.29%) SAP Oil and Gas
4 1 (0.14%) Bankmaster
4 1 (0.14%) Global One
4 1 (0.14%) Minerva
4 1 (0.14%) SAP Business One
4 1 (0.14%) Sentinel
4 1 (0.14%) Summit
4 1 (0.14%) Tesseract
4 1 (0.14%) Unit4 Business World
Cloud Services
1 83 (11.89%) Office 365
2 11 (1.58%) Microsoft Azure
3 6 (0.86%) Google Drive
3 6 (0.86%) OneDrive
4 5 (0.72%) G Suite
4 5 (0.72%) SaaS
5 4 (0.57%) Azure Active Directory
6 3 (0.43%) Adobe Creative Cloud
7 1 (0.14%) Cloud Computing
7 1 (0.14%) IaaS
7 1 (0.14%) PaaS
Communications & Networking
1 53 (7.59%) WAN
2 47 (6.73%) LAN
3 43 (6.16%) VPN
4 35 (5.01%) DNS
5 33 (4.73%) DHCP
6 31 (4.44%) Internet
7 30 (4.30%) Firewall
8 28 (4.01%) TCP/IP
9 20 (2.87%) Wi-Fi
9 20 (2.87%) Wireless
10 14 (2.01%) VoIP
11 12 (1.72%) Remote Desktop
12 10 (1.43%) IP Telephony
13 8 (1.15%) SAN
13 8 (1.15%) Skype
14 7 (1.00%) VLAN
15 6 (0.86%) SNMP
15 6 (0.86%) WLAN
16 5 (0.72%) ADSL
17 4 (0.57%) PBX
Database & Business Intelligence
1 32 (4.58%) SQL Server
2 8 (1.15%) SQL Server 2008
2 8 (1.15%) SQL Server 2012
3 6 (0.86%) Relational Database
4 5 (0.72%) MS Access
4 5 (0.72%) Oracle Reports
5 4 (0.57%) Crystal Reports
6 2 (0.29%) FileMaker
6 2 (0.29%) Oracle Database
7 1 (0.14%) Electronic Patient Records
7 1 (0.14%) Essbase
7 1 (0.14%) Oracle Database 11g
7 1 (0.14%) RDBMS
7 1 (0.14%) SQL Server 2005
7 1 (0.14%) SQL Server 2014
Development Applications
1 6 (0.86%) JIRA
2 2 (0.29%) SQL Server Management Studio (SSMS)
3 1 (0.14%) Oracle Forms
3 1 (0.14%) Visual Studio
General
1 78 (11.17%) Finance
2 23 (3.30%) Banking
3 17 (2.44%) Telecoms
4 14 (2.01%) Legal
5 13 (1.86%) Advertising
6 12 (1.72%) Retail
7 11 (1.58%) Front Office
8 9 (1.29%) Law
8 9 (1.29%) Marketing
9 7 (1.00%) Manufacturing
10 5 (0.72%) Electronics
10 5 (0.72%) German Language
10 5 (0.72%) Pharmaceutical
11 4 (0.57%) Back Office
11 4 (0.57%) French Language
11 4 (0.57%) Investment Banking
11 4 (0.57%) Spanish Language
12 3 (0.43%) Aerospace
12 3 (0.43%) Financial Institution
12 3 (0.43%) Military
Libraries, Frameworks & Software Standards
1 4 (0.57%) .NET
1 4 (0.57%) XML
2 3 (0.43%) HTML
3 1 (0.14%) .NET Framework
3 1 (0.14%) FIX Protocol
3 1 (0.14%) IBM Integration Bus
3 1 (0.14%) J2EE
3 1 (0.14%) jQuery
3 1 (0.14%) Software Packaging
3 1 (0.14%) WAP
3 1 (0.14%) Web Services
3 1 (0.14%) WebSphere MQ
3 1 (0.14%) XSLT
Miscellaneous
1 45 (6.45%) Smartphone
2 40 (5.73%) Analytical Skills
3 25 (3.58%) Blackberry
4 18 (2.58%) Driving Licence
5 17 (2.44%) Video Conferencing
6 15 (2.15%) iPad
7 14 (2.01%) Data Centre
8 13 (1.86%) iPhone
8 13 (1.86%) NHS
9 12 (1.72%) Fat Client
9 12 (1.72%) RSA SecurID
9 12 (1.72%) Thin Client
10 11 (1.58%) CMDB
10 11 (1.58%) Handset
11 8 (1.15%) Equities
11 8 (1.15%) Mainframe
12 6 (0.86%) Computer Science
12 6 (0.86%) EPoS
12 6 (0.86%) Management Information System
13 4 (0.57%) Derivative
Operating Systems
1 433 (62.03%) Windows
2 225 (32.23%) Windows 7
3 116 (16.62%) Windows Server
4 84 (12.03%) Windows 10
5 75 (10.74%) Windows Server 2008
6 65 (9.31%) Windows 8
6 65 (9.31%) Windows Server 2012
7 56 (8.02%) Windows XP
8 41 (5.87%) Android
9 33 (4.73%) Mac OS X
10 32 (4.58%) Windows Server 2003
11 26 (3.72%) Linux
12 25 (3.58%) Apple iOS
13 20 (2.87%) Unix
14 12 (1.72%) Mac OS
15 6 (0.86%) Windows Mobile
16 4 (0.57%) Windows 2000
16 4 (0.57%) Windows Vista
17 3 (0.43%) SUSE
18 2 (0.29%) CentOS
Processes & Methodologies
1 147 (21.06%) ITIL
2 49 (7.02%) Service Management
3 39 (5.59%) Incident Management
4 34 (4.87%) Service Delivery
5 29 (4.15%) Asset Management
6 25 (3.58%) Change Management
7 21 (3.01%) Time Management
8 20 (2.87%) Project Management
9 19 (2.72%) Mobile Device Management
10 15 (2.15%) Problem Management
11 14 (2.01%) Migration
12 13 (1.86%) Configuration Management
13 12 (1.72%) ITIL V3
14 11 (1.58%) ITSM
15 10 (1.43%) Continuous Improvement
15 10 (1.43%) PRINCE2
16 9 (1.29%) Disaster Recovery
17 8 (1.15%) Change Control
17 8 (1.15%) ERP
17 8 (1.15%) Stakeholder Management
Programming Languages
1 38 (5.44%) SQL
2 14 (2.01%) PowerShell
3 9 (1.29%) C#
4 7 (1.00%) C
4 7 (1.00%) Perl
4 7 (1.00%) Shell Script
5 6 (0.86%) Java
5 6 (0.86%) PHP
5 6 (0.86%) VB
6 5 (0.72%) VBA
6 5 (0.72%) VBScript
7 3 (0.43%) T-SQL
8 2 (0.29%) JavaScript
8 2 (0.29%) PL/SQL
9 1 (0.14%) Bash Shell
9 1 (0.14%) C++
9 1 (0.14%) COBOL
9 1 (0.14%) Delphi
9 1 (0.14%) XPath
Qualifications
1 41 (5.87%) Microsoft Certification
2 31 (4.44%) Degree
2 31 (4.44%) Security Cleared
3 28 (4.01%) ITIL Certification
4 26 (3.72%) DBS Check
5 20 (2.87%) MCSE
6 18 (2.58%) SC Cleared
7 16 (2.29%) MCP
8 9 (1.29%) Cisco Certification
8 9 (1.29%) MCDST
9 8 (1.15%) CCNA
10 4 (0.57%) CTC Cleared
10 4 (0.57%) DV Cleared
10 4 (0.57%) ECDL
10 4 (0.57%) MCSA
10 4 (0.57%) MCTS
11 3 (0.43%) BPSS Clearance
11 3 (0.43%) ITIL Foundation Certificate
12 2 (0.29%) MCITP
12 2 (0.29%) PRINCE2 Certification
Quality Assurance & Compliance
1 50 (7.16%) SLA
2 5 (0.72%) Disclosure Scotland
3 4 (0.57%) Sarbanes-Oxley
4 1 (0.14%) Data Quality
4 1 (0.14%) GMP
4 1 (0.14%) GxP
4 1 (0.14%) ISO 9001
4 1 (0.14%) QA
System Software
1 341 (48.85%) Active Directory
2 41 (5.87%) VMware Infrastructure
3 26 (3.72%) Hyper-V
4 12 (1.72%) Virtual Desktop
5 9 (1.29%) XenApp
6 8 (1.15%) vSphere
7 6 (0.86%) BitLocker
7 6 (0.86%) Terminal Services
7 6 (0.86%) XenDesktop
8 4 (0.57%) VMware ESX
8 4 (0.57%) VMware ESXi
9 3 (0.43%) Virtual Machines
10 2 (0.29%) Dovecot
10 2 (0.29%) Microsoft App-V
10 2 (0.29%) Postfix
10 2 (0.29%) Samba
10 2 (0.29%) Terminal Server
10 2 (0.29%) Virtual Servers
11 1 (0.14%) DFS Replication
11 1 (0.14%) Firmware
Systems Management
1 49 (7.02%) SCCM
2 5 (0.72%) AirWatch
2 5 (0.72%) WSUS
3 4 (0.57%) Backup Exec
3 4 (0.57%) Microsoft Intune
4 3 (0.43%) McAfee ePO
5 2 (0.29%) Host Intrusion Detection System
5 2 (0.29%) SCOM
5 2 (0.29%) SCSM
5 2 (0.29%) Symantec Endpoint Protection
5 2 (0.29%) Systems Management Server (SMS)
5 2 (0.29%) Unicenter
6 1 (0.14%) Control-M
6 1 (0.14%) DameWare
6 1 (0.14%) NetBackup
6 1 (0.14%) Norton AntiVirus
6 1 (0.14%) ServiceCenter
6 1 (0.14%) ThinApp
6 1 (0.14%) Tivoli
6 1 (0.14%) Tivoli Storage Manager
Vendors
1 305 (43.70%) Microsoft
2 72 (10.32%) VMware
3 67 (9.60%) Apple
4 66 (9.46%) Citrix
5 43 (6.16%) Cisco
6 38 (5.44%) HP
7 21 (3.01%) Google
8 20 (2.87%) Dell
9 17 (2.44%) Oracle
10 12 (1.72%) Bloomberg
10 12 (1.72%) Intel Security
10 12 (1.72%) Toshiba
11 11 (1.58%) Lotus
12 10 (1.43%) Reuters
12 10 (1.43%) ServiceNow
13 9 (1.29%) SAP
13 9 (1.29%) Sophos
14 8 (1.15%) Adobe
15 7 (1.00%) IBM
15 7 (1.00%) Remedy
Edinburgh, Midlothian
Harvey Nash plc
Posted: 5 hours ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Rate: £11.00 - £12.00 per hour
Posted: Yesterday
Swindon, Wiltshire
Austin Fraser
Rate: £13 - £14 per hour
Posted: 20 hours ago
Bromsgrove, Worcestershire
Electro-comm
Posted: Yesterday
Cardiff, South Glamorgan
Networking People
Rate: £160 - £170 per day
Posted: Yesterday
Bristol
Hays Specialist Recruitment Ltd
Rate: £15.00 - £20.00 per hour
Posted: Yesterday
Kinross, Kinross-Shire
Experis Ltd
Rate: Competitive
Posted: 6 days ago
Basingstoke, Hampshire
Chassam Contract
Rate: Unspecified
Posted: 5 days ago
London
Devonshire Hayes Recruitment Specialists Ltd
Rate: From £150 to £170 per day
Posted: 5 days ago
Basingstoke, Hampshire
Chassam Contract
Rate: Unspecified
Posted: 5 days ago
Surrey
Lorien Resourcing
Rate: £125 - £150 per day
Posted: 4 days ago
Central London
OHO Group Ltd.
Rate: £150 - £200 per day
Posted: 5 days ago
City, London
Oho Group Ltd.
Rate: £150 - £200 per day
Posted: 5 days ago
Surrey
Spectrum IT
Rate: £120 - £140 per day
Posted: 22 days ago
Cambridge, Cambridgeshire
Pure Resourcing Solutions
Rate: £20000 - £24000 per annum
Posted: 4 days ago
North Ferriby, Hull, East Yorkshire
omya
Rate: Competitve
Posted: 25 days ago
Folkestone
Saga
Rate: £18,173-£24,597
Posted: 21 days ago