The statistics below represent IT contracts advertised across the UK that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
IT Support
Rank 303 355 221
Rank change year-on-year
+52 -134
Contract jobs requiring an IT Support 385 338 587
As % of all contract IT jobs located in the UK 0.73% 0.59% 1.01%
As % of the Job Titles category 0.77% 0.62% 1.08%
Number of daily rates quoted 189 134 145
Median daily rate £165 £170 £163
Median daily rate % change year-on-year
-2.94% +4.61%
90% offered a daily rate of more than £107 £105 £100
10% offered a daily rate of more than £325 £271 £359
UK excluding London median daily rate £160 £170 £163
% change year-on-year
-5.88% +4.61%
Number of hourly rates quoted 106 119 139
Median hourly rate £13.75 £13.50 £13.50
Median hourly rate % change year-on-year
+1.85% -
90% offered a hourly rate of more than £10.00 £9.50 £9.25
10% offered a hourly rate of more than £21.00 £18.60 £19.87
UK excluding London median hourly rate £13.50 £13.23 £13.00
% change year-on-year
+2.07% +1.73%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
49823 54841 54102
As % of all contract IT jobs located in the UK 94.61% 94.99% 92.89%
Number of daily rates quoted 32593 35082 33109
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £355
% change year-on-year
+2.63% +7.04%
Number of hourly rates quoted 1682 2085 2162
Median hourly rate £16.50 £17.40 £16.50
Median hourly rate % change year-on-year
-5.17% +5.45%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

IT Support
Jobs Demand Trend

The demand trend of IT contracts that featured IT Support in the job title.

IT Support Jobs Demand Trend in the UK

IT Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support within the UK.

IT Support Daily Rate Trend in the UK

IT Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support within the UK over the 3 months to 1 October 2016.

IT Support Daily Rate Histogram in the UK

IT Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support within the UK.

IT Support Hourly Rate Trend in the UK

IT Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support within the UK over the 3 months to 1 October 2016.

IT Support Hourly Rate Histogram in the UK

IT Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +48 352 £168 -1.47% 191
London +13 124 £170 - 54
South East +26 81 £160 -27.27% 43
South West +17 29 £150 +25.00% 16
East of England +23 28 £188 +7.14% 12
Yorkshire +12 24 £213 -5.55% 13
Surrey +26 22 £155 - 8
North West +1 22 £178 +26.78% 25
West Midlands -3 22 £170 -5.55% 14
East Midlands -4 20 £200 +25.00% 8
Hampshire +21 17 £90 -52.63% 14
Scotland +6 14 £160 +39.13% 5
City of London +19 12 £205 +24.24% 9
Bristol +11 11 £140 -16.41% 2
Berkshire +5 11 £180 -18.18% 5
Manchester -7 11 £175 +75.00% 16
Cambridgeshire +30 10 £185 +27.58% 2
Wales +24 10 £195 - 3
West Yorkshire +13 10 £275 - 7
Birmingham +3 10 £130 -13.33% 4
West Sussex +1 10 £400 +100.00% 4
Southampton +19 9 £90 - 3
Oxfordshire -11 9 £225 +18.42% 6
Somerset +31 8 £200 -37.50% 2
Buckinghamshire +22 8 £186 -19.02% 2
Hertfordshire -2 8 £169 -31.12% 6
North Yorkshire -2 8 £150 +150.00% 2
Nottinghamshire -11 8 £388 +142.18% 3
South Wales +26 7 £195 - 3
Glasgow +16 7 £168 +66.91% 1

IT Support Skill Set
Top 30 Related IT Skills

For the 6 months to 1 October 2016, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring IT Support in the job title.

1 419 (58.11%) Windows
2 292 (40.50%) Active Directory
3 282 (39.11%) Microsoft
4 228 (31.62%) MS Office
5 220 (30.51%) Windows 7
6 138 (19.14%) MS Excel
7 133 (18.45%) ITIL
8 127 (17.61%) Windows Server
9 81 (11.23%) Windows Server 2008
10 79 (10.96%) MS Exchange
11 77 (10.68%) Office 365
12 70 (9.71%) Windows 8
13 69 (9.57%) Finance
14 68 (9.43%) Citrix
15 63 (8.74%) Windows 10
16 61 (8.46%) VMware
17 59 (8.18%) SLA
18 55 (7.63%) Windows Server 2012
19 52 (7.21%) DHCP
20 49 (6.80%) DNS
21 45 (6.24%) SCCM
21 45 (6.24%) Windows XP
22 42 (5.83%) SharePoint
23 41 (5.69%) TCP/IP
23 41 (5.69%) Service Management
24 40 (5.55%) Windows Server 2003
25 39 (5.41%) LAN
26 38 (5.27%) SQL
26 38 (5.27%) Cisco
27 37 (5.13%) Analytical Skills

IT Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 79 (10.96%) MS Exchange
2 42 (5.83%) SharePoint
3 32 (4.44%) Exchange Server 2010
4 22 (3.05%) Skype for Business
5 14 (1.94%) Exchange Server 2013
5 14 (1.94%) IIS
6 12 (1.66%) Blackberry Enterprise Server
6 12 (1.66%) Exchange Server 2007
7 9 (1.25%) CMS
8 6 (0.83%) IBM Notes
9 5 (0.69%) SharePoint 2010
10 4 (0.55%) Exchange Server 2003
10 4 (0.55%) WebSphere
10 4 (0.55%) WordPress
11 3 (0.42%) Office Communications Server
11 3 (0.42%) SharePoint 2013
11 3 (0.42%) Umbraco
12 2 (0.28%) Apache
12 2 (0.28%) Moodle
12 2 (0.28%) SharePoint Server
Applications
1 228 (31.62%) MS Office
2 138 (19.14%) MS Excel
3 15 (2.08%) MS PowerPoint
4 6 (0.83%) Spreadsheet
5 5 (0.69%) MS Project
5 5 (0.69%) MS Visio
6 3 (0.42%) Adobe Illustrator
6 3 (0.42%) InDesign
6 3 (0.42%) Photoshop
7 2 (0.28%) Acrobat
8 1 (0.14%) Adobe Creative Suite
Business Applications
1 5 (0.69%) Dynamics CRM
2 4 (0.55%) Sage X3
3 3 (0.42%) Dynamics AX
4 2 (0.28%) Remedy ITSM
5 1 (0.14%) Bankmaster
5 1 (0.14%) Dynamics NAV
5 1 (0.14%) Eikon
5 1 (0.14%) Finacle
5 1 (0.14%) SAP CRM
5 1 (0.14%) SAP Oil and Gas
Cloud Services
1 77 (10.68%) Office 365
2 7 (0.97%) Microsoft Azure
3 6 (0.83%) Adobe Creative Cloud
4 5 (0.69%) G Suite
5 4 (0.55%) OneDrive
6 2 (0.28%) Azure Active Directory
6 2 (0.28%) Google Drive
6 2 (0.28%) SaaS
7 1 (0.14%) Cloud Computing
7 1 (0.14%) Google Play
7 1 (0.14%) IaaS
7 1 (0.14%) PaaS
Communications & Networking
1 52 (7.21%) DHCP
2 49 (6.80%) DNS
3 41 (5.69%) TCP/IP
4 39 (5.41%) LAN
5 36 (4.99%) WAN
6 31 (4.30%) Internet
7 28 (3.88%) VoIP
8 26 (3.61%) Firewall
9 25 (3.47%) VPN
10 18 (2.50%) Skype
10 18 (2.50%) Wireless
11 17 (2.36%) Wi-Fi
12 16 (2.22%) SAN
13 12 (1.66%) Intranet
14 10 (1.39%) VLAN
15 8 (1.11%) IP Telephony
16 7 (0.97%) SSL
16 7 (0.97%) WebEx
17 6 (0.83%) ISDN
18 5 (0.69%) IPv4
Database & Business Intelligence
1 31 (4.30%) SQL Server
2 10 (1.39%) SQL Server 2008
3 5 (0.69%) MS Access
3 5 (0.69%) SQL Server 2005
4 4 (0.55%) Oracle Database
5 2 (0.28%) Crystal Reports
5 2 (0.28%) Relational Database
6 1 (0.14%) DB2
6 1 (0.14%) EDMS
6 1 (0.14%) Essbase
6 1 (0.14%) FileMaker
6 1 (0.14%) GIS
6 1 (0.14%) MySQL
6 1 (0.14%) RDBMS
6 1 (0.14%) SQL Server 2012
6 1 (0.14%) SQL Server Integration Services
6 1 (0.14%) SQL Server Reporting Services
Development Applications
1 6 (0.83%) JIRA
2 2 (0.28%) Visual Studio
3 1 (0.14%) Atlassian Bamboo
3 1 (0.14%) ClearQuest
3 1 (0.14%) Xcode
General
1 69 (9.57%) Finance
2 22 (3.05%) Banking
2 22 (3.05%) Legal
2 22 (3.05%) Retail
3 20 (2.77%) Law
4 18 (2.50%) Telecoms
5 13 (1.80%) Advertising
6 10 (1.39%) Back Office
7 8 (1.11%) Marketing
8 6 (0.83%) Manufacturing
9 5 (0.69%) French Language
9 5 (0.69%) German Language
9 5 (0.69%) Investment Banking
9 5 (0.69%) Publishing
10 4 (0.55%) Cantonese Language
10 4 (0.55%) Front Office
10 4 (0.55%) Italian Language
10 4 (0.55%) Mandarin Language
10 4 (0.55%) Turkish Language
11 2 (0.28%) Automotive
Libraries, Frameworks & Software Standards
1 6 (0.83%) .NET
2 5 (0.69%) HTML
3 3 (0.42%) CSS
3 3 (0.42%) WebSphere MQ
3 3 (0.42%) XML
4 2 (0.28%) HTML5
4 2 (0.28%) IBM Integration Bus
4 2 (0.28%) J2EE
4 2 (0.28%) jQuery
4 2 (0.28%) Middleware
4 2 (0.28%) SAML
4 2 (0.28%) Web Services
4 2 (0.28%) XMPP
5 1 (0.14%) .NET Framework
5 1 (0.14%) Apache Flex
5 1 (0.14%) CSS3
5 1 (0.14%) EDI
5 1 (0.14%) FIX Protocol
5 1 (0.14%) JSP
5 1 (0.14%) Oracle Fusion
Miscellaneous
1 37 (5.13%) Analytical Skills
2 34 (4.72%) Blackberry
3 32 (4.44%) Smartphone
4 20 (2.77%) Video Conferencing
5 19 (2.64%) Driving Licence
6 15 (2.08%) iPhone
7 13 (1.80%) iPad
8 12 (1.66%) Mainframe
9 10 (1.39%) NHS
10 7 (0.97%) EPoS
11 6 (0.83%) Computer Science
11 6 (0.83%) Management Information System
12 5 (0.69%) Clustering
12 5 (0.69%) Data Centre
12 5 (0.69%) Data Protection Act
12 5 (0.69%) Replication
13 4 (0.55%) CMDB
14 3 (0.42%) PKI
14 3 (0.42%) Social Media
14 3 (0.42%) Tandem
Operating Systems
1 419 (58.11%) Windows
2 220 (30.51%) Windows 7
3 127 (17.61%) Windows Server
4 81 (11.23%) Windows Server 2008
5 70 (9.71%) Windows 8
6 63 (8.74%) Windows 10
7 55 (7.63%) Windows Server 2012
8 45 (6.24%) Windows XP
9 40 (5.55%) Windows Server 2003
10 29 (4.02%) Linux
11 24 (3.33%) Mac OS X
12 19 (2.64%) Android
13 15 (2.08%) Unix
14 14 (1.94%) Apple iOS
15 5 (0.69%) Windows Vista
16 4 (0.55%) Mac OS
17 3 (0.42%) Windows Mobile
18 2 (0.28%) Red Hat Enterprise Linux
18 2 (0.28%) Solaris
18 2 (0.28%) Windows 2000 Server
Processes & Methodologies
1 133 (18.45%) ITIL
2 41 (5.69%) Service Management
3 36 (4.99%) Incident Management
4 33 (4.58%) Service Delivery
5 31 (4.30%) Change Management
6 30 (4.16%) Problem Management
7 29 (4.02%) Asset Management
8 25 (3.47%) Project Management
9 22 (3.05%) Migration
10 21 (2.91%) CRM
10 21 (2.91%) ITSM
11 14 (1.94%) Document Management
12 13 (1.80%) PRINCE2
13 11 (1.53%) Stakeholder Management
14 10 (1.39%) Continuous Improvement
14 10 (1.39%) Data Protection
14 10 (1.39%) Root Cause Analysis
15 9 (1.25%) Agile Software Development
15 9 (1.25%) Business Continuity
15 9 (1.25%) Line Management
Programming Languages
1 38 (5.27%) SQL
2 8 (1.11%) PowerShell
3 7 (0.97%) C
4 5 (0.69%) Java
4 5 (0.69%) VBA
5 4 (0.55%) Shell Script
5 4 (0.55%) VB
6 3 (0.42%) JavaScript
6 3 (0.42%) Perl
6 3 (0.42%) PHP
6 3 (0.42%) PL/SQL
7 2 (0.28%) C#
7 2 (0.28%) T-SQL
8 1 (0.14%) C++
8 1 (0.14%) CFML
8 1 (0.14%) COBOL
8 1 (0.14%) Delphi
8 1 (0.14%) MATLAB
8 1 (0.14%) VB6
8 1 (0.14%) VBScript
Qualifications
1 34 (4.72%) Security Cleared
2 32 (4.44%) Degree
3 28 (3.88%) Microsoft Certification
4 21 (2.91%) ITIL Certification
5 20 (2.77%) SC Cleared
6 15 (2.08%) MCSE
7 14 (1.94%) CCNA
7 14 (1.94%) Cisco Certification
7 14 (1.94%) DBS Check
7 14 (1.94%) MCP
8 7 (0.97%) BPSS Clearance
8 7 (0.97%) DV Cleared
9 5 (0.69%) MCTS
10 4 (0.55%) A+ Certification
11 3 (0.42%) CTC Cleared
11 3 (0.42%) MCSA
12 2 (0.28%) MCITP
12 2 (0.28%) PMI Certification
12 2 (0.28%) PMP
12 2 (0.28%) PRINCE2 Certification
Quality Assurance & Compliance
1 59 (8.18%) SLA
2 5 (0.69%) Disclosure Scotland
3 2 (0.28%) ISO 9000
3 2 (0.28%) QA
System Software
1 292 (40.50%) Active Directory
2 36 (4.99%) VMware Infrastructure
3 20 (2.77%) Hyper-V
4 13 (1.80%) XenApp
5 10 (1.39%) vSphere
6 7 (0.97%) Virtual Servers
7 5 (0.69%) Virtual Machines
7 5 (0.69%) VMware ESX
8 4 (0.55%) VMware ESXi
8 4 (0.55%) XenDesktop
9 3 (0.42%) Microsoft App-V
9 3 (0.42%) Samba
9 3 (0.42%) Terminal Services
9 3 (0.42%) VMware Server
10 2 (0.28%) Dovecot
10 2 (0.28%) Firmware
10 2 (0.28%) Postfix
10 2 (0.28%) Terminal Server
10 2 (0.28%) Virtual Desktop
11 1 (0.14%) BitLocker
Systems Management
1 45 (6.24%) SCCM
2 6 (0.83%) Backup Exec
3 5 (0.69%) AirWatch
4 4 (0.55%) Microsoft Intune
4 4 (0.55%) WSUS
5 3 (0.42%) Norton AntiVirus
6 2 (0.28%) McAfee ePO
6 2 (0.28%) SCOM
7 1 (0.14%) Casper Suite
7 1 (0.14%) Failover Clustering
7 1 (0.14%) Forefront Identity Manager
7 1 (0.14%) NetBackup
7 1 (0.14%) OpenView
7 1 (0.14%) Puppet
7 1 (0.14%) SAP Afaria
7 1 (0.14%) SCSM
7 1 (0.14%) Symantec Endpoint Protection
7 1 (0.14%) Symantec Enterprise Vault
7 1 (0.14%) Unicenter
7 1 (0.14%) XenMobile
Vendors
1 282 (39.11%) Microsoft
2 68 (9.43%) Citrix
3 61 (8.46%) VMware
4 38 (5.27%) Cisco
5 31 (4.30%) Apple
6 27 (3.74%) HP
7 17 (2.36%) Remedy
8 16 (2.22%) Oracle
9 15 (2.08%) ServiceNow
10 13 (1.80%) Mitel
11 12 (1.66%) Dell
12 11 (1.53%) Avaya
12 11 (1.53%) Bloomberg
12 11 (1.53%) Symantec
13 10 (1.39%) Adobe
13 10 (1.39%) SAP
14 9 (1.25%) IBM
15 8 (1.11%) Google
16 7 (0.97%) Lotus
16 7 (0.97%) Reuters
Surrey
Networkers
Rate: £10.50 - £17.40 per hour
Posted: 20 hours ago
London
PCR
Rate: £150 per day
Posted: Yesterday
UK
Randstad Technologies
Rate: £1 per day
Posted: Yesterday
City, London
Ashdown IT
Rate: £23 - £25 per hour
Posted: 2 days ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £280.00 - £300.00 per day
Posted: 2 days ago
West London
Complete Tech Limited
Rate: Up to £200 per day
Posted: 2 days ago
South West
ReThink Recruitment
Posted: 4 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £12 - £15.00 per hour
Posted: Yesterday
Caterham, Surrey
Capita Resourcing - IT Resourcing
Rate: £14 - £16 per hour
Posted: 3 days ago
London
Joseph Harry Ltd
Rate: £200 - £275 per day
Posted: 4 days ago
West Sussex
Clearwater People Solutions
Rate: £400 - £450 Per Annum
Posted: Yesterday
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Rate: £10.60 per hour
Posted: 4 days ago
Skelmersdale, Lancashire
Nutriculture UK Ltd
Posted: 7 days ago
Gloucestershire
CPS Group Limited
Rate: £9 - £15 per hour
Posted: 23 days ago
London
Scott-Merrick LLP
Posted: 19 hours ago
UK
Recruit 121 Group
Rate: £40,000 - £55,000 per year
Posted: 23 days ago
London
MSF UK (MEDECINS SANS FRONTIERES)
Rate: £34,656.99 per annum
Posted: 16 days ago