The first table below looks at the demand for ITIL V3 skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL V3 over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
IT Infrastructure Library Version 3
Rank 375 418 475
Rank change year-on-year
+43 +57
Contract jobs citing ITIL V3 158 167 109
As % of all contract IT jobs located in the UK 0.341% 0.286% 0.179%
As % of the Processes & Methodologies category 0.480% 0.422% 0.264%
Number of daily rates quoted 90 69 55
Average daily rate £400 £400 £413
Average daily rate % change year-on-year
- -3.03%
90% offered a daily rate of more than £275 £160 £250
10% offered a daily rate of more than £480 £525 £500
UK excluding London average daily rate £379 £338 £375
% change year-on-year
+12.22% -10.00%
Number of hourly rates quoted 2 6 1
Average hourly rate £20.50 £21.25 £12.50
Average hourly rate % change year-on-year
-3.52% +70.00%
UK excluding London average hourly rate £13.00 £14.00 £12.50
% change year-on-year
-7.14% +12.00%
All Processes & Methodologies
UK
Contract IT job ads with a match in the
Processes & Methodologies category
32941 39581 41270
As % of all contract IT jobs located in the UK 71.01% 67.87% 67.60%
Number of daily rates quoted 19678 22705 23413
Average daily rate £413 £403 £438
Average daily rate % change year-on-year
+2.48% -8.00%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £575 £580 £600
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 976 1282 1475
Average hourly rate £30.00 £25.00 £29.00
Average hourly rate % change year-on-year
+20.00% -13.79%
90% offered a hourly rate of more than £13.50 £12.50 £13.50
10% offered a hourly rate of more than £50.00 £45.00 £45.00
UK excluding London average hourly rate £30.00 £25.00 £29.50
% change year-on-year
+20.00% -15.25%

ITIL V3
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ITIL V3 within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL V3 Jobs Demand Trend

ITIL V3
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL V3 within the UK.

ITIL V3 Daily Rate Trend

ITIL V3
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL V3 within the UK over the 3 months to 24 May 2013.

ITIL V3 Daily Rate Histogram

ITIL V3
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL V3 within the UK.

ITIL V3 Hourly Rate Trend

ITIL V3
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL V3 within the UK over the 3 months to 24 May 2013.

ITIL V3 Hourly Rate Histogram

ITIL V3
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL V3 within the UK over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
England +34 155 £395 -1.86%
London +14 79 £400 -5.88%
South East +25 34 £325 +1.56%
Buckinghamshire +21 20 £285 -
Milton Keynes +19 18 £294 -
City of London 0 18 £419 -0.88%
Yorkshire +6 13 £425 +88.88%
South West +33 12 £283 -22.06%
West Yorkshire +2 8 £425 +88.88%
North West +16 7 £400 +14.28%
Leeds -6 7 £425 +88.88%
Cheshire - 6 £375 -
Middlesex +9 4 £460 -12.38%
Somerset +8 4 - -
Taunton - 4 - -
Uxbridge - 4 £450 -
Berkshire +16 3 £450 -1.36%
Bristol +15 3 - -
Tyne and Wear +15 3 - -
North East +14 3 - -
East of England +14 3 £300 -14.28%
Docklands, London +3 3 £400 +81.81%
Newcastle upon Tyne - 3 - -
Gloucester - 3 - -
Gloucestershire - 3 - -
Surrey +14 2 £273 -72.75%
Cambridge +13 2 £338 +22.72%
Cambridgeshire +13 2 £338 +22.72%
West Midlands +8 2 £325 +261.11%
Midlands +2 2 £475 -

ITIL V3
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs within the UK citing ITIL V3 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL V3.

1 317 (100.00%) ITIL
2 90 (28.39%) Service Management
3 77 (24.29%) PRINCE2
3 77 (24.29%) Project Management
4 71 (22.40%) Windows
5 67 (21.14%) Security Cleared
6 63 (19.87%) Service Delivery
7 61 (19.24%) Finance
8 48 (15.14%) Change Management
9 46 (14.51%) Citrix
10 42 (13.25%) Microsoft
11 38 (11.99%) VMware
12 34 (10.73%) Cisco
13 32 (10.09%) MS Excel
13 32 (10.09%) Windows Server 2008
13 32 (10.09%) DV Cleared
14 30 (9.464%) MS Office
15 29 (9.148%) Banking
15 29 (9.148%) SC Cleared
16 26 (8.202%) Management Information System
17 24 (7.571%) Business Analysis
17 24 (7.571%) ITSM
17 24 (7.571%) Configuration Management
18 23 (7.256%) PowerShell
19 22 (6.940%) Oracle
20 21 (6.625%) SQL
20 21 (6.625%) Six Sigma
20 21 (6.625%) PRINCE2 Certification
20 21 (6.625%) Release Management
20 21 (6.625%) Incident Management

ITIL V3
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs within the UK citing ITIL V3 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL V3. Up to 20 skills are shown per category.

Application Development
1 16 (5.047%) .NET
2 6 (1.893%) ASP.NET
3 3 (0.946%) COM
3 3 (0.946%) SAP Basis
4 2 (0.631%) HTML
4 2 (0.631%) CSS
4 2 (0.631%) Web Services
4 2 (0.631%) XML
4 2 (0.631%) Oracle Fusion
4 2 (0.631%) Ajax
5 1 (0.315%) WebSphere
5 1 (0.315%) Oracle Streams
5 1 (0.315%) JSP
5 1 (0.315%) SOAP
5 1 (0.315%) ASP
5 1 (0.315%) Middleware
Application Platforms
1 10 (3.155%) MS Exchange
2 6 (1.893%) Exchange Server 2003
3 5 (1.577%) Apache
4 3 (0.946%) Lync
4 3 (0.946%) SharePoint
4 3 (0.946%) Lotus Notes
5 2 (0.631%) Lotus Domino
5 2 (0.631%) Oracle Coherence
6 1 (0.315%) Exchange Server 2007
6 1 (0.315%) WebSphere Message Broker
6 1 (0.315%) Exchange Server 2010
6 1 (0.315%) NetWeaver
6 1 (0.315%) WebSphere MQ
6 1 (0.315%) CMS
Applications
1 32 (10.09%) MS Excel
2 30 (9.464%) MS Office
3 12 (3.785%) MS Project
4 8 (2.524%) MS Visio
5 6 (1.893%) MS PowerPoint
Business Applications
1 4 (1.262%) Oracle EBS R12
2 2 (0.631%) Remedy ITSM
2 2 (0.631%) Bond Adapt
3 1 (0.315%) SAP Oil and Gas
3 1 (0.315%) Dynamics CRM
3 1 (0.315%) Oracle 11i
3 1 (0.315%) SAP SM
3 1 (0.315%) Oracle EBS
Communications & Networking
1 18 (5.678%) NetScaler
2 12 (3.785%) VoIP
2 12 (3.785%) SAN
3 11 (3.470%) VPN
3 11 (3.470%) Firewall
4 5 (1.577%) LAN
4 5 (1.577%) TCP/IP
5 4 (1.262%) NAS
5 4 (1.262%) Radio Access Network
6 3 (0.946%) Internet
7 2 (0.631%) Wireless
7 2 (0.631%) BGP
7 2 (0.631%) EIGRP
7 2 (0.631%) MPLS
7 2 (0.631%) HTTP
7 2 (0.631%) ADSL
7 2 (0.631%) WLAN
7 2 (0.631%) WAN
7 2 (0.631%) HSRP
7 2 (0.631%) Cisco ASA
Database & Business Intelligence
1 7 (2.208%) SQL Server
2 6 (1.893%) Oracle 8/8i
3 4 (1.262%) MS Access
4 3 (0.946%) SQL Server 2008
5 2 (0.631%) SQL Server 7
5 2 (0.631%) SQL Server 2000
5 2 (0.631%) Oracle 10g
5 2 (0.631%) Crystal Reports
5 2 (0.631%) Oracle Reports
5 2 (0.631%) DTS
5 2 (0.631%) Oracle 11g
5 2 (0.631%) SQL Server 2005
6 1 (0.315%) SQL Server Integration Services
6 1 (0.315%) Data Warehouse
6 1 (0.315%) RDBMS
6 1 (0.315%) BusinessObjects
Development Applications
1 3 (0.946%) CruiseControl
1 3 (0.946%) Subversion
1 3 (0.946%) MSBuild
1 3 (0.946%) Team Foundation Server
2 1 (0.315%) JIRA
General
1 61 (19.24%) Finance
2 29 (9.148%) Banking
3 15 (4.732%) Telecoms
4 10 (3.155%) Retail
5 7 (2.208%) Investment Banking
6 4 (1.262%) Back Office
6 4 (1.262%) Manufacturing
6 4 (1.262%) Marketing
7 3 (0.946%) Local Government
8 2 (0.631%) Advertising
8 2 (0.631%) Publishing
8 2 (0.631%) Retail Banking
9 1 (0.315%) Billing
9 1 (0.315%) Electronics
9 1 (0.315%) Law
Job Titles
1 63 (19.87%) Analyst
2 60 (18.93%) Service Manager
3 30 (9.464%) Project Manager
4 25 (7.886%) Transition Manager
5 23 (7.256%) Delivery Manager
5 23 (7.256%) Services Delivery Manager
6 21 (6.625%) Business Analyst
7 15 (4.732%) Consultant
8 14 (4.416%) Configuration Manager
9 13 (4.101%) 3rd Line Support
9 13 (4.101%) Service Analyst
10 12 (3.785%) Project Leader
11 9 (2.839%) Technical Project Leader
12 8 (2.524%) Contracts Manager
12 8 (2.524%) Team Leader
12 8 (2.524%) Infrastructure Manager
12 8 (2.524%) Support Manager
12 8 (2.524%) Administrator
12 8 (2.524%) Support Engineer
12 8 (2.524%) Desktop Support
Miscellaneous
1 26 (8.202%) Management Information System
2 16 (5.047%) Cloud Computing
3 6 (1.893%) Clustering
3 6 (1.893%) Blackberry
3 6 (1.893%) Data Protection Act
4 5 (1.577%) Freedom of Information
4 5 (1.577%) Freedom of Information Act
5 4 (1.262%) PMI
5 4 (1.262%) Computer Science
5 4 (1.262%) CMDB
6 2 (0.631%) NHS
6 2 (0.631%) Open Source
6 2 (0.631%) PaaS
6 2 (0.631%) Mobile Payment
7 1 (0.315%) Video Conferencing
7 1 (0.315%) HP Superdome
7 1 (0.315%) SWIFT
7 1 (0.315%) Client/Server
7 1 (0.315%) EPoS
7 1 (0.315%) EMV
Operating Systems
1 71 (22.40%) Windows
2 32 (10.09%) Windows Server 2008
3 16 (5.047%) UNIX
4 14 (4.416%) Windows 7
5 8 (2.524%) Windows Server 2003
6 6 (1.893%) Windows XP
6 6 (1.893%) Linux
7 3 (0.946%) Windows Vista
7 3 (0.946%) CentOS
7 3 (0.946%) Windows 8
8 2 (0.631%) Mac OS X
8 2 (0.631%) AIX
8 2 (0.631%) HPUX
8 2 (0.631%) Windows 2000
Processes & Methodologies
1 317 (100.00%) ITIL
2 90 (28.39%) Service Management
3 77 (24.29%) PRINCE2
3 77 (24.29%) Project Management
4 63 (19.87%) Service Delivery
5 48 (15.14%) Change Management
6 24 (7.571%) Business Analysis
6 24 (7.571%) ITSM
6 24 (7.571%) Configuration Management
7 21 (6.625%) Six Sigma
7 21 (6.625%) Release Management
7 21 (6.625%) Incident Management
8 17 (5.363%) PRINCE
8 17 (5.363%) Stakeholder Management
9 16 (5.047%) Problem Management
10 15 (4.732%) Capacity Management
11 14 (4.416%) Migration
12 13 (4.101%) Process Architecture
13 12 (3.785%) Continuous Improvement
13 12 (3.785%) Change Control
Programming Languages
1 23 (7.256%) PowerShell
2 21 (6.625%) SQL
3 18 (5.678%) VBScript
4 9 (2.839%) T-SQL
5 8 (2.524%) C#
6 7 (2.208%) VB
7 3 (0.946%) Java
7 3 (0.946%) Shell Script
8 2 (0.631%) JavaScript
8 2 (0.631%) PL/SQL
8 2 (0.631%) C
9 1 (0.315%) VB.NET
Qualifications
1 67 (21.14%) Security Cleared
2 32 (10.09%) DV Cleared
3 29 (9.148%) SC Cleared
4 21 (6.625%) PRINCE2 Certification
5 18 (5.678%) Degree
6 14 (4.416%) Microsoft Certification
7 10 (3.155%) MCSE
8 7 (2.208%) ITIL Certification
8 7 (2.208%) PMP
9 6 (1.893%) CISSP
9 6 (1.893%) MCP
10 5 (1.577%) PRINCE2 Practitioner
10 5 (1.577%) PMI Certification
11 4 (1.262%) BC Cleared
11 4 (1.262%) MCITP
12 3 (0.946%) VMware Certified Professional (VCP)
12 3 (0.946%) CTC Cleared
12 3 (0.946%) CCAA
12 3 (0.946%) Cisco Certification
12 3 (0.946%) CCA
Quality Assurance & Compliance
1 19 (5.994%) SLA
2 7 (2.208%) PCI DSS
3 6 (1.893%) QA
3 6 (1.893%) ISO/IEC 27001
4 4 (1.262%) COBIT
5 1 (0.315%) ISO/IEC 17799
5 1 (0.315%) ISO 9000
5 1 (0.315%) ISO 9001
5 1 (0.315%) BS15000
System Software
1 19 (5.994%) VMware Infrastructure
2 18 (5.678%) XenDesktop
3 16 (5.047%) VMware ESX
4 11 (3.470%) Active Directory
5 5 (1.577%) XenApp
5 5 (1.577%) Hyper-V
6 3 (0.946%) Oracle RMAN
7 2 (0.631%) VMware ESXi
8 1 (0.315%) Citrix Presentation Server
Systems Management
1 3 (0.946%) Opalis
1 3 (0.946%) WSUS
1 3 (0.946%) SCOM
1 3 (0.946%) HP Quality Center
1 3 (0.946%) Backup Exec
2 2 (0.631%) Norton AntiVirus
2 2 (0.631%) FortiGate
2 2 (0.631%) SCCM
3 1 (0.315%) HP Data Protector
3 1 (0.315%) Data Guard
3 1 (0.315%) Oracle Enterprise Manager
3 1 (0.315%) OpenView
3 1 (0.315%) OVSD
3 1 (0.315%) NetBackup
Vendors
1 46 (14.51%) Citrix
2 42 (13.25%) Microsoft
3 38 (11.99%) VMware
4 34 (10.73%) Cisco
5 22 (6.940%) Oracle
6 15 (4.732%) AppSense
7 13 (4.101%) SAP
8 11 (3.470%) Remedy
9 9 (2.839%) HP
10 5 (1.577%) Apple
10 5 (1.577%) Novell
10 5 (1.577%) Symantec
11 4 (1.262%) Lotus
11 4 (1.262%) IBM
11 4 (1.262%) Avaya
11 4 (1.262%) Altiris
12 3 (0.946%) Lumension
13 2 (0.631%) Reuters
13 2 (0.631%) Bloomberg
13 2 (0.631%) Qualys
London
Experienced Service Now Consultant - 6mths Contract - London. The role. Business process mapping and requirements gathering. Develop and configure ServiceNow in line with business requirements. Skills required. proven background...
Pesaro
Rate: From £400 to £425 per day
Posted: 21 May 2013
City of London
To provide Delivery teams a single point of contact from within Service Management to ensure that service requirements are identified and addressed throughout in the project lifecycle. To...
Capita Resourcing
Posted: 21 May 2013
Milton Keynes, Buckinghamshire
They need someone with a background in service management, who has worked in an ITIL environment... Objectives *To maintain and support the ICT Operating model including Policy, Process...
LA International
Rate: £250 - £300 per annum
Posted: 21 May 2013
Milton Keynes, Buckinghamshire
Change, ITIL V3, HP Service Management, SC My client is looking for an SC cleared Change Analyst to maintain and support the clients ICT Operating model including Policy,...
Lorien Resourcing
Posted: 21 May 2013
London
The successful candidate will have good knowledge of ITIL V3 principles, concepts, processes and functions and be ITIL V3 qualified as well as having good knowledge of IT...
Harvey Nash plc
Rate: £300 - £350 per day
Posted: 24 May 2013
City of London
Service Transition/Configuration Analyst Role:*Work with the IS Configuration & Release Manager to establish and refine repeatable, structure processes and procedures for management of Service Transition processes.*Responsible...
Sand Resources
Rate: £250 - £300 per day
Posted: 15 May 2013
Yorkshire and the Humber
To be successful in the position you will have the following:* Previously managed an IT Team delivering Software in a pressurised commercial operation.* Have experience of large scale...
Amoria Bond
Posted: 1 May 2013
London
Citrix Support EngineerI am looking for a Citrix Support Engineer to get on board with a global investment bank in London on a contract basis. This Citrix Engineer...
Rate: £325 - £385 per day
Posted: 11 May 2013
City of London
Security Architect: Key Skills and BackgroundPrevious experience working in a Security Architect role (or similar).Good understanding of systems in general as well a broad spectrum of security...
Capita Resourcing Ltd
Rate: £600 - £750 per day
Posted: 22 May 2013
City, London
ITIL Version 3... SABSA, CISSP, CISM, GIAC and/or CEH... It would be of advantage if Candidates have current SC clearance but must be willing and eligible to...
Capita Resourcing - IT Resourcing
Rate: £600 - £750 per day
Posted: 21 May 2013