Service Desk Officer
UK
The median Service Desk Officer daily rate in the UK is £190 according to job vacancies posted during the 6 months to 18 April 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 18 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 584 | 714 | 858 |
| Rank change year-on-year | +130 | +144 | - |
| Contract jobs requiring a Service Desk Officer | 3 | 1 | 2 |
| As % of all contract jobs advertised in the UK | 0.007% | 0.002% | 0.002% |
| As % of the Job Titles category | 0.007% | 0.002% | 0.002% |
| Number of daily rates quoted | 3 | 1 | 1 |
| 10th Percentile | £144 | - | - |
| 25th Percentile | £161 | £135 | £181 |
| Median daily rate (50th Percentile) | £190 | £140 | £183 |
| Median % change year-on-year | +35.71% | -23.29% | - |
| 75th Percentile | - | £145 | £184 |
| 90th Percentile | - | - | - |
| UK excluding London median daily rate | £135 | £140 | £183 |
| % change year-on-year | -3.57% | -23.29% | - |
| Number of hourly rates quoted | 0 | 0 | 1 |
| Median hourly rate | - | - | £20.00 |
| UK excluding London median hourly rate | - | - | £20.00 |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,554 | 57,501 | 85,863 |
| % of contract IT jobs with a recognized job title | 92.77% | 94.56% | 95.53% |
| Number of daily rates quoted | 26,500 | 40,089 | 60,302 |
| 10th Percentile | £275 | £310 | £313 |
| 25th Percentile | £409 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £745 | £750 | £725 |
| UK excluding London median daily rate | £493 | £500 | £475 |
| % change year-on-year | -1.40% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,611 | 1,615 | 2,125 |
| 10th Percentile | £12.86 | £14.36 | £12.50 |
| 25th Percentile | £16.25 | £19.25 | £15.38 |
| Median hourly rate | £35.00 | £45.00 | £22.88 |
| Median % change year-on-year | -22.22% | +96.68% | -0.52% |
| 75th Percentile | £60.00 | £65.75 | £48.75 |
| 90th Percentile | £72.50 | £75.65 | £63.00 |
| UK excluding London median hourly rate | £36.27 | £42.26 | £19.50 |
| % change year-on-year | -14.17% | +116.72% | +2.63% |
Service Desk Officer
Job Vacancy Trend
Job postings that featured Service Desk Officer in the job title as a proportion of all IT jobs advertised.
Service Desk Officer
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Service Desk Officer.
Service Desk Officer
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Service Desk Officer.
Service Desk Officer
Top 4 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Officer within the UK over the 6 months to 18 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | - | 2 | £190 | - | |
| London | - | 2 | £190 | - | |
| UK excluding London | +47 | 1 | £135 | -3.57% | |
| Wales | +16 | 1 | £135 | -3.57% |
Service Desk Officer Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 18 April 2024, Service Desk Officer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Desk Officer in the job title.
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Service Desk Officer Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: