The statistics below represent IT contracts advertised across the UK that had Service Management Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Service Management Analyst
UK
Rank 568 596 584
Rank change year-on-year
+28 -12
Contract jobs requiring a Service Management Analyst 13 22 32
As % of all contract IT jobs located in the UK 0.030% 0.043% 0.063%
As % of the Job Titles category 0.031% 0.046% 0.067%
Number of daily rates quoted 9 16 30
Median daily rate £375 £350 £381
Median daily rate % change year-on-year
+7.14% -8.19%
90% offered a daily rate of more than £232 £207 £275
10% offered a daily rate of more than £423 £418 £479
UK excluding London median daily rate £328 £375 £363
% change year-on-year
-12.66% +3.44%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £16.00
UK excluding London median hourly rate - - £16.00

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
41742 48106 48047
As % of all contract IT jobs located in the UK 94.76% 94.76% 94.68%
Number of daily rates quoted 27155 30643 30207
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £600 £588 £570
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 1485 1758 1889
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year
+2.85% +6.06%
90% offered a hourly rate of more than £11.13 £10.88 £10.59
10% offered a hourly rate of more than £45.50 £47.50 £38.50
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

Service Management Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Service Management Analyst in the job title.

Service Management Analyst Jobs Demand Trend in the UK

Service Management Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management Analyst within the UK.

Service Management Analyst Daily Rate Trend in the UK

Service Management Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management Analyst within the UK over the 3 months to 22 January 2017.

Service Management Analyst Daily Rate Histogram in the UK

Service Management Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management Analyst within the UK.

Service Management Analyst Hourly Rate Trend in the UK

Service Management Analyst
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management Analyst within the UK over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +28 12 £375 +7.14%
London +1 7 £375 +17.18%
South East +14 2 £431 +43.75%
Hampshire +13 2 £431 +43.75%
Sunderland - 1 - -
Birmingham - 1 - -
East Midlands - 1 £140 -
North East - 1 - -
West Midlands - 1 - -
Hammersmith - 1 £360 -
Kegworth - 1 £140 -
Leicestershire - 1 £140 -
Tyne and Wear - 1 - -
Edinburgh - 1 £255 -
Scotland - 1 £255 -

Service Management Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 22 January 2017, Service Management Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Management Analyst in the job title.

1 20 (74.07%) Service Management
2 19 (70.37%) ITIL
3 10 (37.04%) ITSM
4 7 (25.93%) Finance
5 6 (22.22%) Service Delivery
5 6 (22.22%) Change Management
5 6 (22.22%) ITIL Certification
5 6 (22.22%) Agile Software Development
5 6 (22.22%) ServiceNow
6 5 (18.52%) Microsoft
7 4 (14.81%) SharePoint
7 4 (14.81%) Remedy
7 4 (14.81%) Project Management
7 4 (14.81%) Stakeholder Management
8 3 (11.11%) Analytical Skills
8 3 (11.11%) Release Management
8 3 (11.11%) User Acceptance Testing
8 3 (11.11%) Test Scripting
8 3 (11.11%) ITIL V3
8 3 (11.11%) Configuration Management
8 3 (11.11%) BMC
8 3 (11.11%) SLA
8 3 (11.11%) Banking
8 3 (11.11%) Retail
8 3 (11.11%) Incident Management
8 3 (11.11%) Remedy ITSM
9 2 (7.41%) JIRA
9 2 (7.41%) QA
9 2 (7.41%) Business Analysis
9 2 (7.41%) Management Information System

Service Management Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.81%) SharePoint
Applications
1 2 (7.41%) MS Excel
2 1 (3.70%) MS Office
2 1 (3.70%) MS PowerPoint
2 1 (3.70%) MS Visio
Business Applications
1 3 (11.11%) Remedy ITSM
Cloud Services
1 1 (3.70%) PaaS
Communications & Networking
1 1 (3.70%) Wi-Fi
1 1 (3.70%) Wireless
Development Applications
1 2 (7.41%) JIRA
2 1 (3.70%) Rational DOORS
2 1 (3.70%) Team Foundation Server
General
1 7 (25.93%) Finance
2 3 (11.11%) Banking
2 3 (11.11%) Retail
3 1 (3.70%) Investment Banking
3 1 (3.70%) Telecoms
Miscellaneous
1 3 (11.11%) Analytical Skills
2 2 (7.41%) Data Structures
2 2 (7.41%) Management Information System
3 1 (3.70%) CMDB
3 1 (3.70%) Data Centre
Processes & Methodologies
1 20 (74.07%) Service Management
2 19 (70.37%) ITIL
3 10 (37.04%) ITSM
4 6 (22.22%) Agile Software Development
4 6 (22.22%) Change Management
4 6 (22.22%) Service Delivery
5 4 (14.81%) Project Management
5 4 (14.81%) Stakeholder Management
6 3 (11.11%) Configuration Management
6 3 (11.11%) Incident Management
6 3 (11.11%) ITIL V3
6 3 (11.11%) Release Management
6 3 (11.11%) Test Scripting
6 3 (11.11%) User Acceptance Testing
7 2 (7.41%) Business Analysis
7 2 (7.41%) Continuous Improvement
7 2 (7.41%) Disaster Recovery
7 2 (7.41%) PRINCE2
7 2 (7.41%) Problem Management
7 2 (7.41%) User Stories
Qualifications
1 6 (22.22%) ITIL Certification
2 2 (7.41%) Security Cleared
3 1 (3.70%) ITIL Foundation Certificate
3 1 (3.70%) PRINCE2 Certification
3 1 (3.70%) SC Cleared
Quality Assurance & Compliance
1 3 (11.11%) SLA
2 2 (7.41%) QA
3 1 (3.70%) COBIT
3 1 (3.70%) ISO 9001
Vendors
1 6 (22.22%) ServiceNow
2 5 (18.52%) Microsoft
3 4 (14.81%) Remedy
4 3 (11.11%) BMC
5 1 (3.70%) CA Agile Central
5 1 (3.70%) CheckPoint
5 1 (3.70%) SolarWinds