The table below looks at the statistics for the Service Management Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management Analyst
Rank 608 591 576
Rank change year-on-year
-17 -15
Contract jobs requiring a Service Management Analyst 17 25 12
As % of all contract IT jobs located in the UK 0.029% 0.045% 0.023%
As % of the Job Titles category 0.031% 0.049% 0.025%
Number of daily rates quoted 13 13 9
Average daily rate
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£275 £310 £500
Average daily rate % change year-on-year
-11.29% -38.00%
90% offered a daily rate of more than £230 £236 £204
10% offered a daily rate of more than £410 £350 £610
UK excluding London average daily rate £275 £228 £340
% change year-on-year
+20.87% -33.08%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
54347 51343 48877
As % of all contract IT jobs located in the UK 92.79% 92.32% 92.81%
Number of daily rates quoted 34673 31061 29030
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2003 1976 2120
Average hourly rate £17.33 £17.00 £17.50
Average hourly rate % change year-on-year
+1.94% -2.85%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

Service Management Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Management Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Management Analyst Jobs Demand Trend in the UK

Service Management Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management Analyst within the UK.

Service Management Analyst Daily Rate Trend in the UK

Service Management Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management Analyst within the UK over the 3 months to 28 August 2015.

Service Management Analyst Daily Rate Histogram in the UK

Service Management Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management Analyst within the UK.

Service Management Analyst Hourly Rate Trend in the UK

Service Management Analyst
Top 20 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management Analyst within the UK over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 17 £275 -11.29% 3
London +11 9 £363 +16.93% 1
West Yorkshire -24 3 £275 +20.87%
Leeds -28 3 £275 +20.87%
Yorkshire -31 3 £275 +20.87%
Croydon - 2 £363 -
City of London -1 1 £413 +33.06%
West Midlands -3 1 £200 -
East of England - 1 £450 -
Southampton - 1 £275 -
Northampton - 1 £250 -
Swindon - 1 £360 -
Northamptonshire - 1 £250 -
Hampshire - 1 £275 - 2
Wiltshire - 1 £360 -
Birmingham - 1 £200 -
East Midlands - 1 £250 -
South East - 1 £275 - 2
South West - 1 £360 -
Essex - 1 £450 -

Service Management Analyst
Top 30 Related IT Skills

For the 6 months to 28 August 2015, IT contractor jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Management Analyst in their job title.

1 35 (94.59%) Service Management
2 33 (89.19%) ITIL
3 19 (51.35%) ITSM
4 10 (27.03%) Project Management
5 9 (24.32%) ITIL Certification
5 9 (24.32%) MS Excel
5 9 (24.32%) Finance
6 8 (21.62%) SharePoint
7 6 (16.22%) Problem Management
7 6 (16.22%) ServiceNow
8 5 (13.51%) Analytical Skills
8 5 (13.51%) AirWatch
8 5 (13.51%) SIEM
8 5 (13.51%) Business Analysis
8 5 (13.51%) Configuration Management
9 4 (10.81%) Change Management
9 4 (10.81%) MS Office
9 4 (10.81%) PRINCE2
9 4 (10.81%) SLA
9 4 (10.81%) Microsoft
9 4 (10.81%) HP
9 4 (10.81%) Data Analysis
9 4 (10.81%) MS PowerPoint
9 4 (10.81%) Incident Management
9 4 (10.81%) Stakeholder Management
9 4 (10.81%) Workflow
9 4 (10.81%) Security Cleared
10 3 (8.11%) Release Management
10 3 (8.11%) ITIL V3
10 3 (8.11%) Cloud Computing

Service Management Analyst
Top Related IT Skills by Category

For the 6 months to 28 August 2015, IT contractor jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Management Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (21.62%) SharePoint
2 3 (8.11%) MS Exchange
3 1 (2.70%) IIS
3 1 (2.70%) Lotus Domino
Applications
1 9 (24.32%) MS Excel
2 4 (10.81%) MS PowerPoint
2 4 (10.81%) MS Office
Business Applications
1 3 (8.11%) RMDS
2 2 (5.41%) assyst
2 2 (5.41%) Remedy ITSM
Cloud Services
1 3 (8.11%) Cloud Computing
1 3 (8.11%) Office 365
2 2 (5.41%) SaaS
Communications & Networking
1 2 (5.41%) SSL
2 1 (2.70%) Internet
General
1 9 (24.32%) Finance
2 3 (8.11%) Banking
3 2 (5.41%) Law
3 2 (5.41%) Legal
4 1 (2.70%) Aerospace
Miscellaneous
1 5 (13.51%) Analytical Skills
2 3 (8.11%) Management Information System
2 3 (8.11%) CMDB
3 2 (5.41%) FMCG
4 1 (2.70%) Data Centre
Operating Systems
1 3 (8.11%) Windows
2 2 (5.41%) Windows 7
Processes & Methodologies
1 35 (94.59%) Service Management
2 33 (89.19%) ITIL
3 19 (51.35%) ITSM
4 10 (27.03%) Project Management
5 6 (16.22%) Problem Management
6 5 (13.51%) SIEM
6 5 (13.51%) Configuration Management
6 5 (13.51%) Business Analysis
7 4 (10.81%) Data Analysis
7 4 (10.81%) Workflow
7 4 (10.81%) Stakeholder Management
7 4 (10.81%) PRINCE2
7 4 (10.81%) Change Management
7 4 (10.81%) Incident Management
8 3 (8.11%) ITIL V3
8 3 (8.11%) Release Management
9 2 (5.41%) User Acceptance Testing
9 2 (5.41%) Integration Testing
9 2 (5.41%) Performance Management
9 2 (5.41%) Mentoring
Programming Languages
1 2 (5.41%) SQL
Qualifications
1 9 (24.32%) ITIL Certification
2 4 (10.81%) Security Cleared
3 2 (5.41%) ITIL Foundation Certificate
3 2 (5.41%) Degree
4 1 (2.70%) SC Cleared
4 1 (2.70%) DV Cleared
Quality Assurance & Compliance
1 4 (10.81%) SLA
2 2 (5.41%) QA
System Software
1 3 (8.11%) Active Directory
1 3 (8.11%) Microsoft App-V
Systems Management
1 5 (13.51%) AirWatch
2 2 (5.41%) OpenView
2 2 (5.41%) Netcool
2 2 (5.41%) SCCM
Vendors
1 6 (16.22%) ServiceNow
2 4 (10.81%) Microsoft
2 4 (10.81%) HP
3 3 (8.11%) Citrix
3 3 (8.11%) Reuters
3 3 (8.11%) Bloomberg
3 3 (8.11%) VMware
4 2 (5.41%) LANDesk
4 2 (5.41%) Remedy
4 2 (5.41%) Dell
4 2 (5.41%) EMC
5 1 (2.70%) Cisco