The statistics below represent IT contracts advertised across the UK that had Service Management Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Service Management Analyst
Rank 629 631 594
Rank change year-on-year
+2 -37
Contract jobs requiring a Service Management Analyst 32 32 44
As % of all contract IT jobs located in the UK 0.059% 0.056% 0.080%
As % of the Job Titles category 0.063% 0.059% 0.085%
Number of daily rates quoted 23 28 28
Median daily rate £375 £361 £255
Median daily rate % change year-on-year
+3.80% +41.66%
90% offered a daily rate of more than £198 £274 £214
10% offered a daily rate of more than £510 £515 £350
UK excluding London median daily rate £370 £275 £250
% change year-on-year
+34.54% +10.00%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £16.25
UK excluding London median hourly rate - - £16.25

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51008 54089 51827
As % of all contract IT jobs located in the UK 94.75% 94.76% 94.70%
Number of daily rates quoted 33192 34291 31378
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £240 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1546 2003 2097
Median hourly rate £17.00 £16.50 £16.50
Median hourly rate % change year-on-year
+3.03% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.46 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.25
% change year-on-year
+2.10% -0.55%

Service Management Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Service Management Analyst in the job title.

Service Management Analyst Jobs Demand Trend in the UK

Service Management Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management Analyst within the UK.

Service Management Analyst Daily Rate Trend in the UK

Service Management Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management Analyst within the UK over the 3 months to 30 July 2016.

Service Management Analyst Daily Rate Histogram in the UK

Service Management Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management Analyst within the UK.

Service Management Analyst Hourly Rate Trend in the UK

Service Management Analyst
Top 23 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management Analyst within the UK over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +14 29 £375 +3.80% 3
London -4 16 £390 -2.50%
South East +16 4 £500 +42.85%
West Midlands - 4 - - 1
Birmingham - 4 - - 1
Scotland - 3 £150 -
South West +5 2 £345 -12.10%
Hampshire +2 2 £500 +42.85%
North West 0 2 £375 +37.61%
Lancashire - 2 £375 -
Glasgow - 2 £150 -
City of London +48 1 £310 -28.11%
East of England +19 1 £350 -14.63% 1
Cambridgeshire +17 1 £350 +7.69%
Peterborough +6 1 £350 +7.69%
Wiltshire -7 1 £365 +1.38%
Edinburgh - 1 - -
Salisbury - 1 £365 -
Westminster - 1 - -
Slough - 1 £423 -
Berkshire - 1 £423 -
Surrey - 1 £525 -
Bristol - 1 £325 -

Service Management Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 30 July 2016, Service Management Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Management Analyst in the job title.

1 44 (74.58%) ITIL
2 42 (71.19%) Service Management
3 22 (37.29%) ServiceNow
4 21 (35.59%) ITSM
5 19 (32.20%) ITIL Certification
6 12 (20.34%) Stakeholder Management
7 10 (16.95%) Six Sigma
7 10 (16.95%) Configuration Management
8 9 (15.25%) Security Cleared
9 8 (13.56%) CMDB
9 8 (13.56%) Management Information System
10 7 (11.86%) Finance
10 7 (11.86%) Software Engineering
10 7 (11.86%) Time Management
10 7 (11.86%) SC Cleared
10 7 (11.86%) Analytical Skills
11 6 (10.17%) Data Centre
11 6 (10.17%) Business Analysis
12 5 (8.47%) Data Analysis
12 5 (8.47%) ITIL V3
12 5 (8.47%) Project Management
13 4 (6.78%) Data Structures
13 4 (6.78%) Remedy
13 4 (6.78%) SQL
13 4 (6.78%) Change Management
13 4 (6.78%) Agile Software Development
13 4 (6.78%) Banking
13 4 (6.78%) Software License Management
13 4 (6.78%) Remedy ITSM
14 3 (5.08%) User Acceptance Testing

Service Management Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.39%) SharePoint
2 1 (1.69%) CMS
2 1 (1.69%) OpenStack
2 1 (1.69%) SharePoint 2013
Applications
1 2 (3.39%) MS PowerPoint
1 2 (3.39%) MS Visio
2 1 (1.69%) MS Excel
2 1 (1.69%) MS Project
Business Applications
1 4 (6.78%) Remedy ITSM
2 1 (1.69%) Salerio
Cloud Services
1 2 (3.39%) PaaS
2 1 (1.69%) Cloud Computing
Communications & Networking
1 1 (1.69%) SAN
Database & Business Intelligence
1 1 (1.69%) BusinessObjects
1 1 (1.69%) Oracle Database
1 1 (1.69%) QlikView
1 1 (1.69%) SQL Server
Development Applications
1 2 (3.39%) JIRA
2 1 (1.69%) Rational DOORS
2 1 (1.69%) Team Foundation Server
General
1 7 (11.86%) Finance
2 4 (6.78%) Banking
3 2 (3.39%) Legal
4 1 (1.69%) Advertising
4 1 (1.69%) Retail
4 1 (1.69%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (3.39%) Web Services
2 1 (1.69%) .NET
2 1 (1.69%) .NET Framework
2 1 (1.69%) Middleware
Miscellaneous
1 8 (13.56%) CMDB
1 8 (13.56%) Management Information System
2 7 (11.86%) Analytical Skills
3 6 (10.17%) Data Centre
4 4 (6.78%) Data Structures
5 1 (1.69%) NHS
5 1 (1.69%) User Experience
5 1 (1.69%) Visualisation
Operating Systems
1 1 (1.69%) Windows
1 1 (1.69%) Windows Server
Processes & Methodologies
1 44 (74.58%) ITIL
2 42 (71.19%) Service Management
3 21 (35.59%) ITSM
4 12 (20.34%) Stakeholder Management
5 10 (16.95%) Configuration Management
5 10 (16.95%) Six Sigma
6 7 (11.86%) Software Engineering
6 7 (11.86%) Time Management
7 6 (10.17%) Business Analysis
8 5 (8.47%) Data Analysis
8 5 (8.47%) ITIL V3
8 5 (8.47%) Project Management
9 4 (6.78%) Agile Software Development
9 4 (6.78%) Change Management
9 4 (6.78%) Software License Management
10 3 (5.08%) Service Delivery
10 3 (5.08%) Service Design
10 3 (5.08%) User Acceptance Testing
11 2 (3.39%) Asset Management
11 2 (3.39%) System Integration Testing
Programming Languages
1 4 (6.78%) SQL
2 1 (1.69%) VB
Qualifications
1 19 (32.20%) ITIL Certification
2 9 (15.25%) Security Cleared
3 7 (11.86%) SC Cleared
4 3 (5.08%) BPSS Clearance
5 2 (3.39%) Degree
6 1 (1.69%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (1.69%) COBIT
1 1 (1.69%) Disclosure Scotland
1 1 (1.69%) QA
1 1 (1.69%) SLA
Systems Management
1 2 (3.39%) Ansible
Vendors
1 22 (37.29%) ServiceNow
2 4 (6.78%) Remedy
3 2 (3.39%) BMC
4 1 (1.69%) Dynatrace
4 1 (1.69%) Google
4 1 (1.69%) Microsoft
4 1 (1.69%) Oracle
4 1 (1.69%) Rally
4 1 (1.69%) SAP