The statistics below represent IT contracts advertised across the UK that had Service Management Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Service Management Analyst
UK
Rank 580 607 594
Rank change year-on-year
+27 -13
Contract jobs requiring a Service Management Analyst 15 21 22
As % of all contract IT jobs located in the UK 0.033% 0.040% 0.042%
As % of the Job Titles category 0.035% 0.042% 0.044%
Number of daily rates quoted 10 17 20
Median daily rate £368 £331 £386
Median daily rate % change year-on-year
+10.94% -14.07%
90% offered a daily rate of more than £262 £209 £350
10% offered a daily rate of more than £451 £463 £481
UK excluding London median daily rate £295 £350 £363
% change year-on-year
-15.71% -3.44%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42991 49435 49774
As % of all contract IT jobs located in the UK 94.74% 94.99% 94.79%
Number of daily rates quoted 28051 31832 30735
Median daily rate £425 £414 £400
Median daily rate % change year-on-year
+2.65% +3.50%
90% offered a daily rate of more than £250 £260 £240
10% offered a daily rate of more than £600 £575 £560
UK excluding London median daily rate £400 £378 £375
% change year-on-year
+5.96% +0.66%
Number of hourly rates quoted 1560 1650 1930
Median hourly rate £18.50 £17.50 £17.50
Median hourly rate % change year-on-year
+5.71% -
90% offered a hourly rate of more than £11.17 £11.00 £11.00
10% offered a hourly rate of more than £47.00 £50.00 £40.50
UK excluding London median hourly rate £17.50 £18.00 £16.84
% change year-on-year
-2.77% +6.92%

Service Management Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Service Management Analyst in the job title.

Service Management Analyst Jobs Demand Trend in the UK

Service Management Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management Analyst within the UK.

Service Management Analyst Daily Rate Trend in the UK

Service Management Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management Analyst within the UK over the 3 months to 23 February 2017.

Service Management Analyst Daily Rate Histogram in the UK

Service Management Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management Analyst within the UK.

Service Management Analyst Hourly Rate Trend in the UK

Service Management Analyst
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management Analyst within the UK over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +32 15 £368 +10.94%
London +9 7 £375 +26.05%
South East +20 2 £463 +42.30%
East Midlands - 2 £140 -
Hampshire +6 1 £463 +45.09%
Hertfordshire +2 1 - -
East of England +1 1 - -
North West - 1 £315 -
Birmingham - 1 - -
West Midlands - 1 - -
Hammersmith - 1 £360 -
Kegworth - 1 £140 -
Leicestershire - 1 £140 -
Northamptonshire - 1 - -
Manchester - 1 £315 -
Buckinghamshire - 1 - -

Service Management Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 23 February 2017, Service Management Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Management Analyst in the job title.

1 21 (80.77%) Service Management
2 17 (65.38%) ITIL
3 9 (34.62%) ITSM
4 8 (30.77%) Finance
5 7 (26.92%) Service Delivery
6 6 (23.08%) Change Management
7 5 (19.23%) ITIL Certification
7 5 (19.23%) Project Management
7 5 (19.23%) Incident Management
8 4 (15.38%) ServiceNow
8 4 (15.38%) Stakeholder Management
8 4 (15.38%) Agile Software Development
8 4 (15.38%) Remedy
8 4 (15.38%) SLA
9 3 (11.54%) Microsoft
9 3 (11.54%) Banking
9 3 (11.54%) Problem Management
9 3 (11.54%) Release Management
9 3 (11.54%) ITIL V3
10 2 (7.69%) Change Control
10 2 (7.69%) Scorecard
10 2 (7.69%) User Acceptance Testing
10 2 (7.69%) Test Scripting
10 2 (7.69%) SC Cleared
10 2 (7.69%) Security Cleared
10 2 (7.69%) Remedy ITSM
10 2 (7.69%) JIRA
10 2 (7.69%) QA
10 2 (7.69%) CMDB
10 2 (7.69%) BMC

Service Management Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.69%) SharePoint
2 1 (3.85%) Confluence
Applications
1 2 (7.69%) MS Excel
2 1 (3.85%) MS Office
2 1 (3.85%) MS PowerPoint
2 1 (3.85%) MS Visio
Business Applications
1 2 (7.69%) Remedy ITSM
Cloud Services
1 1 (3.85%) Cloud Computing
Communications & Networking
1 1 (3.85%) Wi-Fi
1 1 (3.85%) Wireless
Development Applications
1 2 (7.69%) JIRA
2 1 (3.85%) Git (software)
2 1 (3.85%) Jenkins
2 1 (3.85%) SonarQube
2 1 (3.85%) Sonatype Nexus
General
1 8 (30.77%) Finance
2 3 (11.54%) Banking
3 1 (3.85%) Investment Banking
3 1 (3.85%) Retail
3 1 (3.85%) Telecoms
Miscellaneous
1 2 (7.69%) CMDB
1 2 (7.69%) Management Information System
2 1 (3.85%) Analytical Skills
2 1 (3.85%) Data Centre
2 1 (3.85%) Security Operations Centre
2 1 (3.85%) Smart Meter
2 1 (3.85%) Virtual Team
Processes & Methodologies
1 21 (80.77%) Service Management
2 17 (65.38%) ITIL
3 9 (34.62%) ITSM
4 7 (26.92%) Service Delivery
5 6 (23.08%) Change Management
6 5 (19.23%) Incident Management
6 5 (19.23%) Project Management
7 4 (15.38%) Agile Software Development
7 4 (15.38%) Stakeholder Management
8 3 (11.54%) ITIL V3
8 3 (11.54%) Problem Management
8 3 (11.54%) Release Management
9 2 (7.69%) Change Control
9 2 (7.69%) Configuration Management
9 2 (7.69%) Disaster Recovery
9 2 (7.69%) PRINCE2
9 2 (7.69%) Scorecard
9 2 (7.69%) Test Scripting
9 2 (7.69%) User Acceptance Testing
9 2 (7.69%) Validation
Qualifications
1 5 (19.23%) ITIL Certification
2 2 (7.69%) SC Cleared
2 2 (7.69%) Security Cleared
3 1 (3.85%) ISEB
3 1 (3.85%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (15.38%) SLA
2 2 (7.69%) QA
3 1 (3.85%) ISO 9001
Vendors
1 4 (15.38%) Remedy
1 4 (15.38%) ServiceNow
2 3 (11.54%) Microsoft
3 2 (7.69%) BMC
4 1 (3.85%) CheckPoint
4 1 (3.85%) Snow
4 1 (3.85%) SolarWinds