The first table below looks at the demand for the Service Management Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management Analyst in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Service Management Analyst
Rank 575 530 572
Rank change year-on-year
-45 +42
Contract jobs requiring a Service Management Analyst 12 8 8
As % of all contract IT jobs located in the UK 0.022% 0.017% 0.013%
As % of the Job Titles category 0.024% 0.018% 0.014%
Number of daily rates quoted 9 2 3
Average daily rate £300 £306 £200
Average daily rate % change year-on-year
-2.04% +53.12%
90% offered a daily rate of more than £173 £291 £176
10% offered a daily rate of more than £430 £321 £252
UK excluding London average daily rate £241 £325 £200
% change year-on-year
-25.76% +62.50%
Number of hourly rates quoted 1 0 0
Average hourly rate £50.00 - -
UK excluding London average hourly rate £50.00 - -
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50313 44084 56073
As % of all contract IT jobs located in the UK 92.17% 92.43% 92.75%
Number of daily rates quoted 30713 25214 30795
Average daily rate £390 £400 £400
Average daily rate % change year-on-year
-2.50% -
90% offered a daily rate of more than £230 £238 £238
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1990 2177 2578
Average hourly rate £17.50 £18.00 £19.00
Average hourly rate % change year-on-year
-2.77% -5.26%
90% offered a hourly rate of more than £11.00 £11.00 £11.25
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £17.50 £19.00
% change year-on-year
- -7.89%

Service Management Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Management Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Management Analyst Jobs Demand Trend in the UK

Service Management Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management Analyst within the UK.

Service Management Analyst Daily Rate Trend in the UK

Service Management Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management Analyst within the UK over the 3 months to 24 April 2014.

Service Management Analyst Daily Rate Histogram in the UK

Service Management Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management Analyst within the UK.

Service Management Analyst Hourly Rate Trend in the UK

Service Management Analyst
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management Analyst within the UK over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -44 12 £300 -2.04% 1
London -12 7 £300 +4.34%
South East +1 3 £375 +15.38%
City of London -1 1 £190 -
East Midlands - - - -
Bromley - - - -
Edinburgh - - - -
Haywards Heath - - - -
Sheffield - - - -
Worthing - - - -
Derbyshire - - - -
South Yorkshire - - - -
West Sussex - - - -
Yorkshire - - - -
Scotland - - - -

Service Management Analyst
Top 30 Related IT Skills

For the 6 months to 24 April 2014, IT contractor jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Management Analyst in their job title.

1 32 (100.00%) Service Management
2 28 (87.50%) ITIL
3 13 (40.63%) Degree
4 11 (34.38%) MS Office
4 11 (34.38%) SLA
5 10 (31.25%) Microsoft
5 10 (31.25%) MS Excel
5 10 (31.25%) SharePoint
6 9 (28.13%) PRINCE2
6 9 (28.13%) Project Management
7 8 (25.00%) Continuous Improvement
8 7 (21.88%) Incident Management
9 4 (12.50%) Problem Management
9 4 (12.50%) Remedy
9 4 (12.50%) Benchmarking
9 4 (12.50%) ITIL Certification
10 3 (9.38%) Service Delivery
10 3 (9.38%) Finance
10 3 (9.38%) Mathematics
10 3 (9.38%) Banking
10 3 (9.38%) Statistics
10 3 (9.38%) MS PowerPoint
11 2 (6.25%) Performance Management
11 2 (6.25%) Root Cause Analysis
11 2 (6.25%) Analytics
11 2 (6.25%) Security Cleared
11 2 (6.25%) Spreadsheet
11 2 (6.25%) ITSM
11 2 (6.25%) PRINCE
11 2 (6.25%) MS Visio

Service Management Analyst
Top Related IT Skills by Category

For the 6 months to 24 April 2014, IT contractor jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Management Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (31.25%) SharePoint
2 1 (3.13%) SharePoint 2010
Applications
1 11 (34.38%) MS Office
2 10 (31.25%) MS Excel
3 3 (9.38%) MS PowerPoint
4 2 (6.25%) Spreadsheet
4 2 (6.25%) MS Visio
Business Applications
1 1 (3.13%) Oracle EBS
Cloud Services
1 1 (3.13%) Cloud Computing
1 1 (3.13%) SaaS
Database & Business Intelligence
1 1 (3.13%) SQL Server Reporting Services
General
1 3 (9.38%) Finance
1 3 (9.38%) Banking
2 1 (3.13%) Pharmaceutical
2 1 (3.13%) Legal
Libraries, Frameworks & Software Standards
1 1 (3.13%) Middleware
1 1 (3.13%) Oracle Fusion
Miscellaneous
1 3 (9.38%) Statistics
1 3 (9.38%) Mathematics
2 1 (3.13%) CMDB
2 1 (3.13%) Data Protection Act
2 1 (3.13%) Management Information System
Operating Systems
1 1 (3.13%) UNIX
Processes & Methodologies
1 32 (100.00%) Service Management
2 28 (87.50%) ITIL
3 9 (28.13%) PRINCE2
3 9 (28.13%) Project Management
4 8 (25.00%) Continuous Improvement
5 7 (21.88%) Incident Management
6 4 (12.50%) Problem Management
6 4 (12.50%) Benchmarking
7 3 (9.38%) Service Delivery
8 2 (6.25%) Performance Management
8 2 (6.25%) PRINCE
8 2 (6.25%) ITSM
8 2 (6.25%) Root Cause Analysis
8 2 (6.25%) Analytics
9 1 (3.13%) TOGAF
9 1 (3.13%) Data Analysis
9 1 (3.13%) Supplier Management
9 1 (3.13%) UML
9 1 (3.13%) Data Protection
9 1 (3.13%) Information Assurance
Programming Languages
1 1 (3.13%) C
Qualifications
1 13 (40.63%) Degree
2 4 (12.50%) ITIL Certification
3 2 (6.25%) Security Cleared
4 1 (3.13%) SC Cleared
Quality Assurance & Compliance
1 11 (34.38%) SLA
2 1 (3.13%) GxP
Vendors
1 10 (31.25%) Microsoft
2 4 (12.50%) Remedy
3 2 (6.25%) Business Objects
4 1 (3.13%) Oracle
4 1 (3.13%) HP
4 1 (3.13%) ComArch
4 1 (3.13%) Tableau
4 1 (3.13%) ServiceNow