The table below looks at the statistics for the Service Management Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management Analyst in their job title over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Service Management Analyst
Rank 594 572 545
Rank change year-on-year
-22 -27
Contract jobs requiring a Service Management Analyst 15 10 8
As % of all contract IT jobs located in the UK 0.027% 0.018% 0.017%
As % of the Job Titles category 0.029% 0.020% 0.018%
Number of daily rates quoted 9 7 2
Average daily rate
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£335 £375 £288
Average daily rate % change year-on-year
-10.66% +30.43%
90% offered a daily rate of more than £308 £157 £258
10% offered a daily rate of more than £359 £435 £318
UK excluding London average daily rate £350 £241 £325
% change year-on-year
+45.07% -25.76%
Number of hourly rates quoted 0 1 0
Average hourly rate - £50.00 -
UK excluding London average hourly rate - £50.00 -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51607 50411 43965
As % of all contract IT jobs located in the UK 92.30% 92.36% 92.42%
Number of daily rates quoted 31422 30973 25103
Average daily rate £400 £388 £400
Average daily rate % change year-on-year
+3.22% -3.12%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2048 2023 2174
Average hourly rate £17.22 £17.50 £18.43
Average hourly rate % change year-on-year
-1.60% -5.04%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.50
UK excluding London average hourly rate £16.72 £17.50 £17.50
% change year-on-year
-4.45% -

Service Management Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Management Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Management Analyst Jobs Demand Trend in the UK

Service Management Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management Analyst within the UK.

Service Management Analyst Daily Rate Trend in the UK

Service Management Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management Analyst within the UK.

Service Management Analyst Hourly Rate Trend in the UK

Service Management Analyst
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management Analyst within the UK over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 14 £335 -10.66% 4
London +18 8 £325 -21.68%
City of London +13 2 £350 +84.69%
South East -27 2 - -
West Yorkshire - 2 £343 -
Yorkshire - 2 £343 -
Leeds - 2 £343 -
Reading - 2 - -
Berkshire - 2 - -
Norfolk - 1 £396 -
Uxbridge - 1 £260 -
Edinburgh - 1 - -
Norwich - 1 £396 -
North West - 1 - -
Scotland - 1 - -
East of England - 1 £396 -

Service Management Analyst
Top 30 Related IT Skills

For the 6 months to 5 May 2015, IT contractor jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Management Analyst in their job title.

1 26 (89.66%) Service Management
2 24 (82.76%) ITIL
3 13 (44.83%) ITSM
4 8 (27.59%) Banking
5 7 (24.14%) Finance
6 6 (20.69%) Stakeholder Management
6 6 (20.69%) Business Analysis
6 6 (20.69%) HP
6 6 (20.69%) Configuration Management
7 5 (17.24%) Citrix
7 5 (17.24%) ITIL Certification
7 5 (17.24%) SharePoint
7 5 (17.24%) Problem Management
8 4 (13.79%) ServiceNow
8 4 (13.79%) Windows
8 4 (13.79%) Project Management
8 4 (13.79%) Workflow
8 4 (13.79%) Change Management
8 4 (13.79%) Disaster Recovery
9 3 (10.34%) Management Information System
9 3 (10.34%) VMware
9 3 (10.34%) Service Delivery
9 3 (10.34%) Microsoft App-V
9 3 (10.34%) RMDS
9 3 (10.34%) Reuters
9 3 (10.34%) Bloomberg
9 3 (10.34%) Remedy
9 3 (10.34%) MS Excel
9 3 (10.34%) PRINCE2
9 3 (10.34%) Active Directory

Service Management Analyst
Top Related IT Skills by Category

For the 6 months to 5 May 2015, IT contractor jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Management Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (17.24%) SharePoint
2 3 (10.34%) MS Exchange
3 1 (3.45%) Lotus Domino
3 1 (3.45%) IIS
Applications
1 3 (10.34%) MS Excel
2 2 (6.90%) MS PowerPoint
3 1 (3.45%) MS Visio
Business Applications
1 3 (10.34%) RMDS
1 3 (10.34%) Remedy ITSM
2 2 (6.90%) assyst
Cloud Services
1 2 (6.90%) SaaS
Communications & Networking
1 2 (6.90%) HTTP
1 2 (6.90%) SSL
1 2 (6.90%) VLAN
2 1 (3.45%) Internet
Database & Business Intelligence
1 2 (6.90%) Crystal Reports
General
1 8 (27.59%) Banking
2 7 (24.14%) Finance
3 1 (3.45%) Law
3 1 (3.45%) Legal
3 1 (3.45%) Financial Institution
3 1 (3.45%) Local Government
3 1 (3.45%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (6.90%) SOAP
Miscellaneous
1 3 (10.34%) Management Information System
1 3 (10.34%) CMDB
2 2 (6.90%) SWIFT
2 2 (6.90%) Mainframe
3 1 (3.45%) FMCG
3 1 (3.45%) Analytical Skills
Operating Systems
1 4 (13.79%) Windows
2 2 (6.90%) Windows Server 2008
2 2 (6.90%) UNIX
2 2 (6.90%) Windows Server 2003
3 1 (3.45%) Windows 7
Processes & Methodologies
1 26 (89.66%) Service Management
2 24 (82.76%) ITIL
3 13 (44.83%) ITSM
4 6 (20.69%) Stakeholder Management
4 6 (20.69%) Business Analysis
4 6 (20.69%) Configuration Management
5 5 (17.24%) Problem Management
6 4 (13.79%) Project Management
6 4 (13.79%) Workflow
6 4 (13.79%) Change Management
6 4 (13.79%) Disaster Recovery
7 3 (10.34%) Service Delivery
7 3 (10.34%) PRINCE2
7 3 (10.34%) Capacity Management
7 3 (10.34%) Release Management
7 3 (10.34%) Business Process Improvement
8 2 (6.90%) Cash Management
8 2 (6.90%) Workflow Management
8 2 (6.90%) User Acceptance Testing
8 2 (6.90%) Integration Testing
Programming Languages
1 2 (6.90%) SQL
Qualifications
1 5 (17.24%) ITIL Certification
2 1 (3.45%) Degree
2 1 (3.45%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (6.90%) QA
2 1 (3.45%) SLA
System Software
1 3 (10.34%) Microsoft App-V
1 3 (10.34%) Active Directory
Systems Management
1 2 (6.90%) HP SiteScope
1 2 (6.90%) SCCM
1 2 (6.90%) OpenView
1 2 (6.90%) Netcool
Vendors
1 6 (20.69%) HP
2 5 (17.24%) Citrix
3 4 (13.79%) ServiceNow
4 3 (10.34%) VMware
4 3 (10.34%) Reuters
4 3 (10.34%) Bloomberg
4 3 (10.34%) Remedy
4 3 (10.34%) LANDesk
5 2 (6.90%) Red Hat
5 2 (6.90%) Dell
5 2 (6.90%) EMC
6 1 (3.45%) BMC
6 1 (3.45%) Cisco