The table below looks at the statistics for the Service Management Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management Analyst in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Service Management Analyst
Rank 556 538 502
Rank change year-on-year
-18 -36
Contract jobs requiring a Service Management Analyst 15 21 29
As % of all contract IT jobs located in the UK 0.030% 0.043% 0.064%
As % of the Job Titles category 0.032% 0.046% 0.069%
Number of daily rates quoted 13 10 24
Average daily rate
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£438 £280 £300
Average daily rate % change year-on-year
+56.25% -6.66%
90% offered a daily rate of more than £352 £230 £275
10% offered a daily rate of more than £470 £311 £350
UK excluding London average daily rate £450 £250 £155
% change year-on-year
+80.00% +61.29%
Number of hourly rates quoted 1 1 0
Average hourly rate £16.00 £27.50 -
Average hourly rate % change year-on-year
-41.81% -
UK excluding London average hourly rate £16.00 £27.50 -
% change year-on-year
-41.81% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
46318 45203 42184
As % of all contract IT jobs located in the UK 92.45% 92.55% 92.88%
Number of daily rates quoted 29063 26904 23919
Average daily rate £400 £400 £378
Average daily rate % change year-on-year
- +5.82%
90% offered a daily rate of more than £240 £225 £230
10% offered a daily rate of more than £563 £575 £550
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1785 1961 2473
Average hourly rate £16.50 £17.48 £18.50
Average hourly rate % change year-on-year
-5.57% -5.54%
90% offered a hourly rate of more than £11.00 £11.25 £10.50
10% offered a hourly rate of more than £40.00 £40.00 £40.00
UK excluding London average hourly rate £16.21 £16.50 £17.56
% change year-on-year
-1.78% -6.03%

Service Management Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Management Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Management Analyst Jobs Demand Trend in the UK

Service Management Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management Analyst within the UK.

Service Management Analyst Daily Rate Trend in the UK

Service Management Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management Analyst within the UK over the 3 months to 28 January 2015.

Service Management Analyst Daily Rate Histogram in the UK

Service Management Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management Analyst within the UK.

Service Management Analyst Hourly Rate Trend in the UK

Service Management Analyst
Top 21 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management Analyst within the UK over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 15 £438 +56.25% 1
London +16 10 £438 +56.25% 1
City of London - 5 £425 -
East of England +1 2 £450 +100.00%
Yorkshire - 2 - -
West Midlands +1 1 £350 -
East Midlands - - - -
North West - - - -
South West - - - -
Peterborough - - - -
Runcorn - - - -
Sheffield - - - -
Swindon - - - -
Telford - - - -
Cambridgeshire - - - -
Cheshire - - - -
Leicestershire - - - -
Northamptonshire - - - -
Shropshire - - - -
South Yorkshire - - - -
Wiltshire - - - -

Service Management Analyst
Top 30 Related IT Skills

For the 6 months to 28 January 2015, IT contractor jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Management Analyst in their job title.

1 33 (91.67%) Service Management
2 26 (72.22%) ITIL
3 15 (41.67%) Change Management
4 12 (33.33%) ITSM
5 11 (30.56%) Banking
5 11 (30.56%) Incident Management
5 11 (30.56%) Problem Management
6 9 (25.00%) Stakeholder Management
6 9 (25.00%) Service Delivery
7 8 (22.22%) ITIL Certification
8 7 (19.44%) MS Visio
8 7 (19.44%) Business Continuity
9 6 (16.67%) Finance
9 6 (16.67%) MS PowerPoint
10 5 (13.89%) UNIX
10 5 (13.89%) Disaster Recovery
11 4 (11.11%) Configuration Management
11 4 (11.11%) Project Management
11 4 (11.11%) Mainframe
11 4 (11.11%) MS Office
11 4 (11.11%) Microsoft
11 4 (11.11%) Investment Banking
11 4 (11.11%) Business Analysis
11 4 (11.11%) Release Management
11 4 (11.11%) Cash Management
11 4 (11.11%) SWIFT
11 4 (11.11%) Analytics
11 4 (11.11%) ServiceNow
11 4 (11.11%) Business Continuity Management
12 3 (8.33%) Capacity Management

Service Management Analyst
Top Related IT Skills by Category

For the 6 months to 28 January 2015, IT contractor jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Management Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.56%) SharePoint
Applications
1 7 (19.44%) MS Visio
2 6 (16.67%) MS PowerPoint
3 4 (11.11%) MS Office
4 3 (8.33%) MS Excel
Communications & Networking
1 2 (5.56%) HTTP
1 2 (5.56%) VLAN
Database & Business Intelligence
1 3 (8.33%) Crystal Reports
2 1 (2.78%) SQL Server Reporting Services
General
1 11 (30.56%) Banking
2 6 (16.67%) Finance
3 4 (11.11%) Investment Banking
4 1 (2.78%) Local Government
4 1 (2.78%) Financial Institution
Libraries, Frameworks & Software Standards
1 2 (5.56%) SOAP
Miscellaneous
1 4 (11.11%) Mainframe
1 4 (11.11%) SWIFT
2 3 (8.33%) Analytical Skills
2 3 (8.33%) Statistics
2 3 (8.33%) Mathematics
3 1 (2.78%) CMDB
3 1 (2.78%) Management Information System
Operating Systems
1 5 (13.89%) UNIX
2 2 (5.56%) Windows Server 2003
2 2 (5.56%) Windows
2 2 (5.56%) Windows Server 2008
Processes & Methodologies
1 33 (91.67%) Service Management
2 26 (72.22%) ITIL
3 15 (41.67%) Change Management
4 12 (33.33%) ITSM
5 11 (30.56%) Incident Management
5 11 (30.56%) Problem Management
6 9 (25.00%) Stakeholder Management
6 9 (25.00%) Service Delivery
7 7 (19.44%) Business Continuity
8 5 (13.89%) Disaster Recovery
9 4 (11.11%) Configuration Management
9 4 (11.11%) Project Management
9 4 (11.11%) Business Analysis
9 4 (11.11%) Release Management
9 4 (11.11%) Cash Management
9 4 (11.11%) Analytics
9 4 (11.11%) Business Continuity Management
10 3 (8.33%) Capacity Management
10 3 (8.33%) Data Entry
10 3 (8.33%) Business Process Improvement
Programming Languages
1 3 (8.33%) VBA
Qualifications
1 8 (22.22%) ITIL Certification
2 1 (2.78%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (5.56%) SLA
Systems Management
1 2 (5.56%) HP SiteScope
Vendors
1 4 (11.11%) Microsoft
1 4 (11.11%) ServiceNow
2 3 (8.33%) Sun
2 3 (8.33%) HP
3 2 (5.56%) Red Hat
3 2 (5.56%) Citrix
4 1 (2.78%) Tableau
4 1 (2.78%) LANDesk
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