The statistics below represent IT contracts advertised across the UK that had Service Support Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 650 643 612
Rank change year-on-year
-7 -31
Contract jobs requiring a Service Support Manager 11 6 21
As % of all contract IT jobs located in the UK 0.020% 0.011% 0.038%
As % of the Job Titles category 0.022% 0.011% 0.041%
Number of daily rates quoted 11 5 14
Median daily rate £425 £275 £388
Median daily rate % change year-on-year
+54.54% -29.03%
90% offered a daily rate of more than £235 £189 £315
10% offered a daily rate of more than £464 £480 £613
UK excluding London median daily rate £413 £210 £425
% change year-on-year
+96.42% -50.58%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51031 54127 51833
As % of all contract IT jobs located in the UK 94.75% 94.79% 94.71%
Number of daily rates quoted 33206 34317 31392
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £240 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1549 2019 2086
Median hourly rate £17.00 £16.60 £16.50
Median hourly rate % change year-on-year
+2.40% +0.60%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.50 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.25
% change year-on-year
+2.10% -0.55%

Service Support Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in the UK

Service Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Support Manager within the UK.

Service Support Manager Daily Rate Trend in the UK

Service Support Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Support Manager within the UK over the 3 months to 29 July 2016.

Service Support Manager Daily Rate Histogram in the UK

Service Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Support Manager within the UK.

Service Support Manager Hourly Rate Trend in the UK

Service Support Manager
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Support Manager within the UK over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 9 £425 +54.54% 3
London +1 6 £425 +17.24% 1
North Lanarkshire - 2 £218 -
Scotland - 2 £218 -
Bromley - 2 £425 -
Northampton - 2 £425 -
Northamptonshire - 2 £425 -
Motherwell - 2 £218 -
East Midlands - 2 £425 -
Hampshire - 1 £413 -
South East - 1 £413 -
Winchester - 1 £413 -

Service Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 29 July 2016, Service Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Support Manager in the job title.

1 26 (61.90%) ITIL
2 12 (28.57%) Service Management
3 11 (26.19%) Windows
4 10 (23.81%) Service Delivery
4 10 (23.81%) SC Cleared
4 10 (23.81%) Security Cleared
5 9 (21.43%) Finance
5 9 (21.43%) SLA
6 8 (19.05%) Linux
6 8 (19.05%) Oracle
6 8 (19.05%) Agile Software Development
7 7 (16.67%) ServiceNow
7 7 (16.67%) Microsoft
7 7 (16.67%) ITIL Certification
8 5 (11.90%) Problem Management
8 5 (11.90%) Incident Management
8 5 (11.90%) ITSM
8 5 (11.90%) Telecoms
8 5 (11.90%) Project Management
8 5 (11.90%) Intranet
8 5 (11.90%) Active Directory
8 5 (11.90%) SQL
9 4 (9.52%) Apache
9 4 (9.52%) SharePoint
9 4 (9.52%) Red Hat
9 4 (9.52%) MS Exchange
9 4 (9.52%) Disaster Recovery
9 4 (9.52%) VMware
9 4 (9.52%) Release Management
9 4 (9.52%) WordPress

Service Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.52%) Apache
1 4 (9.52%) Exchange Server 2010
1 4 (9.52%) MS Exchange
1 4 (9.52%) SharePoint
1 4 (9.52%) WordPress
Communications & Networking
1 5 (11.90%) Intranet
2 2 (4.76%) Cisco IPT
2 2 (4.76%) IP Telephony
3 1 (2.38%) Extranet
Database & Business Intelligence
1 3 (7.14%) SQL Server
Development Applications
1 3 (7.14%) Jenkins
2 1 (2.38%) JIRA
General
1 9 (21.43%) Finance
2 5 (11.90%) Telecoms
3 4 (9.52%) Banking
4 3 (7.14%) Law
4 3 (7.14%) Legal
5 2 (4.76%) Advertising
6 1 (2.38%) Manufacturing
6 1 (2.38%) Publishing
6 1 (2.38%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.38%) Middleware
1 1 (2.38%) Web Services
Miscellaneous
1 2 (4.76%) Analytical Skills
2 1 (2.38%) Client/Server
2 1 (2.38%) NHS
2 1 (2.38%) PDA
2 1 (2.38%) Virtual Team
Operating Systems
1 11 (26.19%) Windows
2 8 (19.05%) Linux
3 4 (9.52%) Red Hat Enterprise Linux
3 4 (9.52%) Windows Server
4 3 (7.14%) CentOS
4 3 (7.14%) Windows Server 2012
5 2 (4.76%) Windows 7
5 2 (4.76%) Windows 8
Processes & Methodologies
1 26 (61.90%) ITIL
2 12 (28.57%) Service Management
3 10 (23.81%) Service Delivery
4 8 (19.05%) Agile Software Development
5 5 (11.90%) Incident Management
5 5 (11.90%) ITSM
5 5 (11.90%) Problem Management
5 5 (11.90%) Project Management
6 4 (9.52%) Disaster Recovery
6 4 (9.52%) Release Management
7 3 (7.14%) DevOps
7 3 (7.14%) Line Management
7 3 (7.14%) PRINCE2
8 2 (4.76%) Change Management
8 2 (4.76%) Document Management
8 2 (4.76%) Scrum
8 2 (4.76%) Service Design
8 2 (4.76%) Stakeholder Management
8 2 (4.76%) Supplier Management
9 1 (2.38%) Escalation Management
Programming Languages
1 5 (11.90%) SQL
Qualifications
1 10 (23.81%) SC Cleared
1 10 (23.81%) Security Cleared
2 7 (16.67%) ITIL Certification
3 3 (7.14%) CCNA
3 3 (7.14%) Cisco Certification
3 3 (7.14%) Microsoft Certification
3 3 (7.14%) PRINCE2 Certification
4 2 (4.76%) MCITP
4 2 (4.76%) MCP
4 2 (4.76%) MCTS
5 1 (2.38%) DV Cleared
5 1 (2.38%) MCSE
Quality Assurance & Compliance
1 9 (21.43%) SLA
2 2 (4.76%) Disclosure Scotland
3 1 (2.38%) QA
System Software
1 5 (11.90%) Active Directory
2 4 (9.52%) VMware Infrastructure
Systems Management
1 4 (9.52%) Puppet
2 3 (7.14%) ZABBIX
Vendors
1 8 (19.05%) Oracle
2 7 (16.67%) Microsoft
2 7 (16.67%) ServiceNow
3 4 (9.52%) Red Hat
3 4 (9.52%) VMware
4 3 (7.14%) Cisco
5 2 (4.76%) Siemens
6 1 (2.38%) MuleSoft
6 1 (2.38%) TIBCO