The statistics below represent IT contracts advertised across the UK that had Service Support Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Services Support Manager
UK
Rank 588 602 592
Rank change year-on-year
+14 -10
Contract jobs requiring a Service Support Manager 8 22 28
As % of all contract IT jobs located in the UK 0.018% 0.043% 0.054%
As % of the Job Titles category 0.019% 0.045% 0.057%
Number of daily rates quoted 7 19 17
Median daily rate £350 £413 £475
Median daily rate % change year-on-year
-15.15% -13.15%
90% offered a daily rate of more than £255 £235 £120
10% offered a daily rate of more than £490 £471 £485
UK excluding London median daily rate £350 £411 £375
% change year-on-year
-14.89% +9.66%
Number of hourly rates quoted 0 0 6
Median hourly rate - - £25.00
UK excluding London median hourly rate - - £25.00

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42939 48598 48934
As % of all contract IT jobs located in the UK 94.70% 94.99% 94.80%
Number of daily rates quoted 28014 31275 30245
Median daily rate £425 £415 £400
Median daily rate % change year-on-year
+2.40% +3.75%
90% offered a daily rate of more than £250 £260 £240
10% offered a daily rate of more than £600 £575 £563
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 1573 1632 1895
Median hourly rate £18.00 £17.50 £17.50
Median hourly rate % change year-on-year
+2.85% -
90% offered a hourly rate of more than £11.17 £11.00 £11.00
10% offered a hourly rate of more than £47.00 £50.00 £40.60
UK excluding London median hourly rate £17.50 £18.00 £16.75
% change year-on-year
-2.77% +7.46%

Service Support Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in the UK

Service Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Support Manager within the UK.

Service Support Manager Daily Rate Trend in the UK

Service Support Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Support Manager within the UK over the 3 months to 21 February 2017.

Service Support Manager Daily Rate Histogram in the UK

Service Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Support Manager within the UK.

Service Support Manager Hourly Rate Trend in the UK

Service Support Manager
Top 7 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Support Manager within the UK over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +15 7 £369 -11.94% 4
London +5 6 £369 -15.71% 3
Berkshire +19 1 - -
South East +11 1 - - 1
City of London -3 1 £388 +55.00% 1
Wales - 1 £350 -
Reading - 1 - -

Service Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 21 February 2017, Service Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Support Manager in the job title.

1 12 (60.00%) ITIL
2 9 (45.00%) Service Management
3 7 (35.00%) Microsoft
4 6 (30.00%) Service Delivery
4 6 (30.00%) Project Management
5 5 (25.00%) Finance
5 5 (25.00%) SLA
5 5 (25.00%) IBM
5 5 (25.00%) Agile Software Development
6 4 (20.00%) Release Management
6 4 (20.00%) SC Cleared
6 4 (20.00%) Security Cleared
6 4 (20.00%) MS Excel
6 4 (20.00%) MS Office
6 4 (20.00%) Linux
6 4 (20.00%) Stakeholder Management
6 4 (20.00%) DevOps
6 4 (20.00%) Service Design
6 4 (20.00%) Virtual Team Management
6 4 (20.00%) Virtual Team
7 3 (15.00%) PRINCE2
7 3 (15.00%) Unix
7 3 (15.00%) Incident Management
7 3 (15.00%) Billing
8 2 (10.00%) Degree
8 2 (10.00%) CMDB
8 2 (10.00%) Process Management
8 2 (10.00%) PRINCE2 Certification
8 2 (10.00%) Stakeholder and Relationship Management
8 2 (10.00%) Line Management

Service Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) Apache
1 1 (5.00%) BizTalk Server
1 1 (5.00%) JCAPS
1 1 (5.00%) WebSphere
Applications
1 4 (20.00%) MS Excel
1 4 (20.00%) MS Office
Cloud Services
1 1 (5.00%) SaaS
Database & Business Intelligence
1 1 (5.00%) MySQL
1 1 (5.00%) SQL Server
1 1 (5.00%) SQL Server Integration Services
General
1 5 (25.00%) Finance
2 3 (15.00%) Billing
3 1 (5.00%) Banking
3 1 (5.00%) Marketing
3 1 (5.00%) Retail
3 1 (5.00%) Retail Banking
3 1 (5.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (5.00%) IBM Integration Bus
1 1 (5.00%) LAMP
1 1 (5.00%) WS-I
1 1 (5.00%) XML
1 1 (5.00%) XSLT
Miscellaneous
1 4 (20.00%) Virtual Team
2 2 (10.00%) CMDB
3 1 (5.00%) Analytical Skills
3 1 (5.00%) e-Learning
3 1 (5.00%) Mobile Computing
3 1 (5.00%) Video Conferencing
Operating Systems
1 4 (20.00%) Linux
2 3 (15.00%) Unix
3 1 (5.00%) Android
3 1 (5.00%) Mac OS X
Processes & Methodologies
1 12 (60.00%) ITIL
2 9 (45.00%) Service Management
3 6 (30.00%) Project Management
3 6 (30.00%) Service Delivery
4 5 (25.00%) Agile Software Development
5 4 (20.00%) DevOps
5 4 (20.00%) Release Management
5 4 (20.00%) Service Design
5 4 (20.00%) Stakeholder Management
5 4 (20.00%) Virtual Team Management
6 3 (15.00%) Incident Management
6 3 (15.00%) PRINCE2
7 2 (10.00%) ITIL V3
7 2 (10.00%) Line Management
7 2 (10.00%) Process Management
7 2 (10.00%) Stakeholder and Relationship Management
8 1 (5.00%) Project Governance
8 1 (5.00%) Stakeholder Engagement
8 1 (5.00%) User Acceptance Testing
8 1 (5.00%) Waterfall
Programming Languages
1 1 (5.00%) PHP
Qualifications
1 4 (20.00%) SC Cleared
1 4 (20.00%) Security Cleared
2 2 (10.00%) Degree
2 2 (10.00%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (25.00%) SLA
2 1 (5.00%) HL7
System Software
1 1 (5.00%) Active Directory
Vendors
1 7 (35.00%) Microsoft
2 5 (25.00%) IBM
3 1 (5.00%) Fiorano
3 1 (5.00%) InterSystems