Service Desk Technician
UK
The median Service Desk Technician daily rate in the UK is £213 according to job vacancies posted during the 6 months to 17 April 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 17 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 580 | 705 | 848 |
| Rank change year-on-year | +125 | +143 | -172 |
| Contract jobs requiring a Service Desk Technician | 11 | 11 | 16 |
| As % of all contract jobs advertised in the UK | 0.025% | 0.018% | 0.018% |
| As % of the Job Titles category | 0.027% | 0.019% | 0.019% |
| Number of daily rates quoted | 7 | 6 | 11 |
| 10th Percentile | £121 | £148 | £103 |
| 25th Percentile | £136 | £158 | £124 |
| Median daily rate (50th Percentile) | £213 | £178 | £135 |
| Median % change year-on-year | +19.72% | +31.48% | +24.68% |
| 75th Percentile | £244 | £190 | £222 |
| 90th Percentile | £246 | £197 | £353 |
| UK excluding London median daily rate | £150 | £175 | £130 |
| % change year-on-year | -14.29% | +34.62% | +20.06% |
| Number of hourly rates quoted | 3 | 2 | 2 |
| 10th Percentile | £15.73 | £31.50 | £12.67 |
| 25th Percentile | £17.71 | £56.25 | £13.03 |
| Median hourly rate | £21.00 | £97.50 | £14.09 |
| Median % change year-on-year | -78.46% | +592.23% | -19.51% |
| 75th Percentile | - | £138.75 | £15.57 |
| 90th Percentile | - | £163.50 | £16.20 |
| UK excluding London median hourly rate | £21.00 | £15.00 | £14.09 |
| % change year-on-year | +40.00% | +6.50% | -19.51% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,563 | 57,633 | 85,848 |
| % of contract IT jobs with a recognized job title | 92.75% | 94.56% | 95.53% |
| Number of daily rates quoted | 26,521 | 40,186 | 60,274 |
| 10th Percentile | £275 | £310 | £313 |
| 25th Percentile | £409 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £745 | £750 | £725 |
| UK excluding London median daily rate | £493 | £500 | £475 |
| % change year-on-year | -1.40% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,603 | 1,618 | 2,130 |
| 10th Percentile | £12.86 | £14.37 | £12.50 |
| 25th Percentile | £16.25 | £19.25 | £15.37 |
| Median hourly rate | £35.00 | £44.06 | £22.94 |
| Median % change year-on-year | -20.55% | +92.04% | -0.26% |
| 75th Percentile | £60.00 | £65.75 | £48.75 |
| 90th Percentile | £72.43 | £75.50 | £63.00 |
| UK excluding London median hourly rate | £35.65 | £42.08 | £19.50 |
| % change year-on-year | -15.28% | +115.78% | +2.63% |
Service Desk Technician
Job Vacancy Trend
Job postings that featured Service Desk Technician in the job title as a proportion of all IT jobs advertised.
Service Desk Technician
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Service Desk Technician.
Service Desk Technician
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Service Desk Technician.
Service Desk Technician
Top 10 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Technician within the UK over the 6 months to 17 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +142 | 10 | £181 | +0.69% | 9 |
| UK excluding London | +52 | 9 | £150 | -14.29% | 11 |
| South West | +34 | 4 | £123 | - | 1 |
| London | +120 | 2 | £238 | +26.67% | |
| Midlands | - | 2 | £213 | - | 2 |
| West Midlands | - | 2 | £213 | - | 1 |
| Wales | +17 | 1 | £213 | +49.12% | 2 |
| East of England | +11 | 1 | - | - | 4 |
| Yorkshire | - | 1 | £150 | - | |
| North of England | - | 1 | £150 | - | 1 |
Service Desk Technician Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 17 April 2024, Service Desk Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Desk Technician in the job title.
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Service Desk Technician Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: