The table below looks at the statistics for the Services Delivery Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Services Delivery Manager in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 May 2016
Same period 2015 Same period 2014
Service Delivery Manager
Rank 544 501 460
Rank change year-on-year
-43 -41
Contract jobs requiring a Services Delivery Manager 120 146 162
As % of all contract IT jobs located in the UK 0.21% 0.26% 0.30%
As % of the Job Titles category 0.23% 0.27% 0.31%
Number of daily rates quoted 76 98 99
Average daily rate £420 £425 £390
Average daily rate % change year-on-year
-1.17% +8.97%
90% offered a daily rate of more than £325 £298 £262
10% offered a daily rate of more than £506 £526 £508
UK excluding London average daily rate £414 £425 £358
% change year-on-year
-2.64% +18.79%
Number of hourly rates quoted 1 1 1
Average hourly rate £20.50 £41.50 £33.07
Average hourly rate % change year-on-year
-50.60% +25.49%
UK excluding London average hourly rate £20.50 £41.50 £33.07
% change year-on-year
-50.60% +25.49%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
53055 53758 51548
As % of all contract IT jobs located in the UK 94.92% 94.76% 94.32%
Number of daily rates quoted 34561 32635 31469
Average daily rate £425 £400 £390
Average daily rate % change year-on-year
+6.25% +2.56%
90% offered a daily rate of more than £263 £240 £225
10% offered a daily rate of more than £600 £550 £550
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1534 2148 2116
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.50 £42.50 £42.50
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

Services Delivery Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Services Delivery Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Services Delivery Manager Jobs Demand Trend in the UK

Services Delivery Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Daily Rate Trend in the UK

Services Delivery Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Services Delivery Manager within the UK over the 3 months to 1 May 2016.

Services Delivery Manager Daily Rate Histogram in the UK

Services Delivery Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Hourly Rate Trend in the UK

Services Delivery Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Services Delivery Manager within the UK over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -32 110 £423 -0.58% 34
London -21 43 £450 +9.09% 13
South East -16 31 £409 +2.25% 7
North West -4 12 £388 -17.55% 2
Berkshire +1 11 £420 +2.43%
Manchester -3 8 £335 -28.72% 2
Buckinghamshire +6 7 £385 -3.75%
Milton Keynes +4 7 £385 -3.75%
East Midlands +8 6 £401 -5.02% 3
Yorkshire -1 6 £421 -0.88% 1
Leeds +5 5 £423 +5.62%
West Yorkshire -3 5 £423 +2.42%
Oxfordshire +10 4 £425 -5.55%
East of England 0 4 £365 -16.57% 1
West Midlands -16 4 £475 +6.74% 6
Croydon - 4 £488 -
Northampton +9 3 £420 -0.59%
Northamptonshire +9 3 £420 - 1
South West -1 3 £425 - 1
Scotland -17 3 £375 -25.00% 3
Surrey -17 3 £313 +10.61% 5
Slough - 3 - -
City of London +37 2 £363 -23.68% 3
Oxford +12 2 £419 -6.94%
Hertfordshire +9 2 £365 -32.87%
Wales +6 2 £400 -
Bedfordshire -2 2 £450 +2.85% 1
Cheshire -4 2 £625 -
Reading -8 2 £435 +6.09%
Edinburgh -8 2 - - 2

Services Delivery Manager
Top 30 Related IT Skills

For the 6 months to 1 May 2016, IT contractor jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title.

1 213 (95.52%) Service Delivery
2 136 (60.99%) ITIL
3 75 (33.63%) Service Management
4 50 (22.42%) Finance
5 43 (19.28%) SLA
6 40 (17.94%) Security Cleared
7 32 (14.35%) ITIL Certification
8 30 (13.45%) Project Management
8 30 (13.45%) SC Cleared
9 29 (13.00%) PRINCE2
10 24 (10.76%) ITIL V3
11 22 (9.87%) Problem Management
11 22 (9.87%) Stakeholder Management
12 21 (9.42%) Telecoms
12 21 (9.42%) Service Design
13 20 (8.97%) Change Management
13 20 (8.97%) Agile Software Development
14 17 (7.62%) ITSM
15 16 (7.17%) Risk Management
16 15 (6.73%) Incident Management
16 15 (6.73%) Continuous Improvement
17 12 (5.38%) Supplier Management
17 12 (5.38%) Retail
18 11 (4.93%) Banking
18 11 (4.93%) Release Management
19 10 (4.48%) Configuration Management
19 10 (4.48%) Microsoft
19 10 (4.48%) Coaching
19 10 (4.48%) Analytical Skills
19 10 (4.48%) People Management

Services Delivery Manager
Top Related IT Skills by Category

For the 6 months to 1 May 2016, IT contractor jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (1.79%) Apache
2 3 (1.35%) SharePoint
3 2 (0.90%) Oracle SOA Suite
3 2 (0.90%) Skype for Business
3 2 (0.90%) WebLogic
3 2 (0.90%) WebSphere
4 1 (0.45%) BizTalk Server
4 1 (0.45%) Confluence
4 1 (0.45%) IBM Notes
Applications
1 4 (1.79%) MS Office
2 3 (1.35%) MS Excel
3 1 (0.45%) MS PowerPoint
3 1 (0.45%) MS Visio
Business Applications
1 2 (0.90%) Oracle Applications
1 2 (0.90%) Oracle BPM
1 2 (0.90%) SAP Oil and Gas
2 1 (0.45%) Infor LN
2 1 (0.45%) Oracle Retail
2 1 (0.45%) Remedy ITSM
Cloud Services
1 2 (0.90%) Office 365
2 1 (0.45%) HP Helion
Communications & Networking
1 8 (3.59%) LAN
2 5 (2.24%) WAN
3 4 (1.79%) DHCP
3 4 (1.79%) DNS
3 4 (1.79%) GSM
4 3 (1.35%) Firewall
4 3 (1.35%) Intranet
5 2 (0.90%) 2G
5 2 (0.90%) 3G
5 2 (0.90%) 4G
5 2 (0.90%) ATM
5 2 (0.90%) IP Telephony
5 2 (0.90%) Network Security
5 2 (0.90%) SAN
5 2 (0.90%) TCP/IP
6 1 (0.45%) Ethernet
6 1 (0.45%) Internet
6 1 (0.45%) MPLS
6 1 (0.45%) NAS
6 1 (0.45%) VoIP
Database & Business Intelligence
1 4 (1.79%) SQL Server
2 2 (0.90%) Data Warehouse
2 2 (0.90%) MongoDB
2 2 (0.90%) NoSQL
2 2 (0.90%) Oracle Database
2 2 (0.90%) Oracle Database 10g
2 2 (0.90%) Oracle Database 11g
3 1 (0.45%) GIS
3 1 (0.45%) QlikView
Development Applications
1 5 (2.24%) Jenkins
2 3 (1.35%) JIRA
General
1 50 (22.42%) Finance
2 21 (9.42%) Telecoms
3 12 (5.38%) Retail
4 11 (4.93%) Banking
5 6 (2.69%) Marketing
6 3 (1.35%) Manufacturing
6 3 (1.35%) Spanish Language
7 2 (0.90%) Electronics
7 2 (0.90%) French Language
7 2 (0.90%) Law
7 2 (0.90%) Legal
7 2 (0.90%) Retail Banking
8 1 (0.45%) Advertising
8 1 (0.45%) Back Office
8 1 (0.45%) Front Office
8 1 (0.45%) Games
8 1 (0.45%) Local Government
8 1 (0.45%) Publishing
Libraries, Frameworks & Software Standards
1 5 (2.24%) Middleware
2 3 (1.35%) EDI
2 3 (1.35%) Oracle Fusion
2 3 (1.35%) Web Services
3 2 (0.90%) Java EE
3 2 (0.90%) Spring
4 1 (0.45%) CSS
4 1 (0.45%) HTML
4 1 (0.45%) RESTful
4 1 (0.45%) XML
Miscellaneous
1 10 (4.48%) Analytical Skills
2 7 (3.14%) Data Centre
3 6 (2.69%) Management Information System
4 3 (1.35%) Mainframe
4 3 (1.35%) User Experience
5 2 (0.90%) CMDB
5 2 (0.90%) FMCG
5 2 (0.90%) Interactive TV
5 2 (0.90%) Performance Metrics
5 2 (0.90%) Private Cloud
5 2 (0.90%) Video Conferencing
5 2 (0.90%) Visualisation
6 1 (0.45%) BBC
6 1 (0.45%) BYOD
6 1 (0.45%) Client/Server
6 1 (0.45%) Data Protection Act
6 1 (0.45%) EPoS
6 1 (0.45%) Life Science
6 1 (0.45%) PDA
6 1 (0.45%) Statistics
Operating Systems
1 8 (3.59%) Windows
2 7 (3.14%) Linux
2 7 (3.14%) Red Hat Enterprise Linux
3 5 (2.24%) Unix
4 4 (1.79%) CentOS
4 4 (1.79%) Windows Server 2012
5 3 (1.35%) Solaris
5 3 (1.35%) Windows XP
6 2 (0.90%) Windows 7
7 1 (0.45%) Android
7 1 (0.45%) Windows 8
Processes & Methodologies
1 213 (95.52%) Service Delivery
2 136 (60.99%) ITIL
3 75 (33.63%) Service Management
4 30 (13.45%) Project Management
5 29 (13.00%) PRINCE2
6 24 (10.76%) ITIL V3
7 22 (9.87%) Problem Management
7 22 (9.87%) Stakeholder Management
8 21 (9.42%) Service Design
9 20 (8.97%) Agile Software Development
9 20 (8.97%) Change Management
10 17 (7.62%) ITSM
11 16 (7.17%) Risk Management
12 15 (6.73%) Continuous Improvement
12 15 (6.73%) Incident Management
13 12 (5.38%) Supplier Management
14 11 (4.93%) Release Management
15 10 (4.48%) Coaching
15 10 (4.48%) Configuration Management
15 10 (4.48%) People Management
Programming Languages
1 4 (1.79%) Java
1 4 (1.79%) SQL
2 3 (1.35%) C
2 3 (1.35%) Perl
2 3 (1.35%) Ruby
3 2 (0.90%) COBOL
3 2 (0.90%) PL/SQL
Qualifications
1 40 (17.94%) Security Cleared
2 32 (14.35%) ITIL Certification
3 30 (13.45%) SC Cleared
4 9 (4.04%) Degree
5 8 (3.59%) DV Cleared
6 7 (3.14%) ITIL Foundation Certificate
7 6 (2.69%) PRINCE2 Certification
8 5 (2.24%) PRINCE2 Practitioner
9 3 (1.35%) BPSS Clearance
10 2 (0.90%) CCNA
10 2 (0.90%) Cisco Certification
10 2 (0.90%) MBCS
11 1 (0.45%) CCDP
11 1 (0.45%) CCIP
11 1 (0.45%) CCNP
11 1 (0.45%) IBM Certification
11 1 (0.45%) MCSA
11 1 (0.45%) MCSE
11 1 (0.45%) Microsoft Certification
11 1 (0.45%) RHCE
Quality Assurance & Compliance
1 43 (19.28%) SLA
2 4 (1.79%) Disclosure Scotland
2 4 (1.79%) QA
3 2 (0.90%) ISO/IEC 27001
4 1 (0.45%) ISO 9002
4 1 (0.45%) ISO/IEC 20000
4 1 (0.45%) RMADS
System Software
1 2 (0.90%) Active Directory
2 1 (0.45%) Terminal Server
Systems Management
1 7 (3.14%) Puppet
2 6 (2.69%) ZABBIX
3 3 (1.35%) Ansible
3 3 (1.35%) Opscode Chef
4 2 (0.90%) SmoothWall
Vendors
1 10 (4.48%) Microsoft
2 9 (4.04%) Oracle
2 9 (4.04%) SAP
3 8 (3.59%) Red Hat
3 8 (3.59%) ServiceNow
4 5 (2.24%) Remedy
5 3 (1.35%) CheckPoint
5 3 (1.35%) HP
5 3 (1.35%) IBM
6 2 (0.90%) Cisco
6 2 (0.90%) Citrix
6 2 (0.90%) Dynatrace
6 2 (0.90%) EMC
6 2 (0.90%) LANDesk
6 2 (0.90%) Wyse
7 1 (0.45%) Brocade
7 1 (0.45%) Infor
7 1 (0.45%) MuleSoft
7 1 (0.45%) SolarWinds
7 1 (0.45%) TOWER Software
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