The table below looks at the statistics for the Services Delivery Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Services Delivery Manager in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Service Delivery Manager
Rank 471 436 448
Rank change year-on-year
-35 +12
Contract jobs requiring a Services Delivery Manager 132 139 140
As % of all contract IT jobs located in the UK 0.24% 0.26% 0.24%
As % of the Job Titles category 0.26% 0.28% 0.26%
Number of daily rates quoted 84 69 86
Average daily rate
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of your Daily Rate
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£400 £400 £396
Average daily rate % change year-on-year
- +1.13%
90% offered a daily rate of more than £291 £322 £228
10% offered a daily rate of more than £525 £500 £730
UK excluding London average daily rate £400 £338 £359
% change year-on-year
+18.51% -5.92%
Number of hourly rates quoted 5 0 1
Average hourly rate £26.83 - £33.28
UK excluding London average hourly rate £26.83 - £33.28

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51265 49491 54504
As % of all contract IT jobs located in the UK 92.21% 92.73% 92.82%
Number of daily rates quoted 31026 29372 30573
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £233 £230
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 1968 2145 2690
Average hourly rate £17.00 £17.50 £19.00
Average hourly rate % change year-on-year
-2.85% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.00
UK excluding London average hourly rate £16.61 £17.00 £18.00
% change year-on-year
-2.30% -5.55%

Services Delivery Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Services Delivery Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Services Delivery Manager Jobs Demand Trend in the UK

Services Delivery Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Daily Rate Trend in the UK

Services Delivery Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Services Delivery Manager within the UK over the 3 months to 27 August 2014.

Services Delivery Manager Daily Rate Histogram in the UK

Services Delivery Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Hourly Rate Trend in the UK

Services Delivery Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Services Delivery Manager within the UK over the 3 months to 27 August 2014.

Services Delivery Manager Hourly Rate Histogram in the UK

Services Delivery Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Services Delivery Manager within the UK over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -29 115 £401 +0.12% 33
South East -10 30 £425 +17.24% 5
East of England +3 26 £475 +111.11% 3
London -33 25 £413 -2.94% 16
Cambridgeshire +13 16 £375 - 2
North West +6 15 £401 -19.80% 1
Buckinghamshire +7 11 £413 - 1
Milton Keynes +5 11 £413 - 1
Cheshire +8 9 £401 -19.90% 1
Cambridge 0 9 £225 - 2
City of London +14 7 £419 +6.01% 6
Scotland -17 6 £350 +7.69%
Warrington - 6 £485 - 1
Yorkshire +6 5 £370 +16.99% 3
West Midlands -16 5 £250 -21.25% 2
Edinburgh - 5 £350 -
West Sussex +3 4 - -
Surrey -2 4 £438 -12.50% 1
Berkshire -5 4 £365 +6.56% 1
South West -33 4 £425 +30.76% 1
Bedfordshire - 4 £500 - 1
Hertfordshire - 4 £600 -
Crawley - 4 - -
West Yorkshire +7 3 £380 - 2
Leeds +5 3 £380 - 2
Cardiff - 3 £325 - 1
Lancashire - 3 £338 -
Oxfordshire - 3 £500 -
South Wales - 3 £325 - 3
Wales - 3 £325 - 3

Services Delivery Manager
Top 30 Related IT Skills

For the 6 months to 27 August 2014, IT contractor jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title.

1 263 (100.00%) Service Delivery
2 167 (63.50%) ITIL
3 95 (36.12%) Service Management
4 64 (24.33%) Finance
5 61 (23.19%) SLA
6 43 (16.35%) Project Management
7 37 (14.07%) Security Cleared
8 33 (12.55%) ITIL Certification
9 32 (12.17%) Supplier Management
10 29 (11.03%) Incident Management
11 26 (9.89%) PRINCE2
12 23 (8.75%) SC Cleared
13 21 (7.98%) Microsoft
14 20 (7.60%) Stakeholder Management
15 19 (7.22%) Change Management
16 18 (6.84%) Risk Management
16 18 (6.84%) Problem Management
17 17 (6.46%) Continuous Improvement
17 17 (6.46%) CRM
18 15 (5.70%) Windows
19 14 (5.32%) Disaster Recovery
20 13 (4.94%) Management Information System
20 13 (4.94%) Oracle
20 13 (4.94%) MS Excel
21 12 (4.56%) E-Commerce
22 11 (4.18%) DV Cleared
22 11 (4.18%) SAP
22 11 (4.18%) Business Continuity
22 11 (4.18%) Pharmaceutical
22 11 (4.18%) Capacity Management

Services Delivery Manager
Top Related IT Skills by Category

For the 6 months to 27 August 2014, IT contractor jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (3.04%) SharePoint
2 7 (2.66%) BizTalk Server
3 4 (1.52%) Oracle Workflow
3 4 (1.52%) SharePoint Server
4 2 (0.76%) WebSphere
4 2 (0.76%) Exchange Server 2010
4 2 (0.76%) Exchange Server 2013
4 2 (0.76%) IBM HTTP Server
4 2 (0.76%) MS Exchange
4 2 (0.76%) Tomcat
4 2 (0.76%) MQSeries
4 2 (0.76%) WebSphere Application Server
4 2 (0.76%) IIS
5 1 (0.38%) IBM Notes
5 1 (0.38%) WebLogic
Applications
1 13 (4.94%) MS Excel
2 10 (3.80%) MS PowerPoint
3 8 (3.04%) MS Office
4 7 (2.66%) MS Project
5 3 (1.14%) MS Visio
5 3 (1.14%) Spreadsheet
Business Applications
1 1 (0.38%) SAP HR
1 1 (0.38%) assyst
1 1 (0.38%) Remedy ITSM
Cloud Services
1 5 (1.90%) Amazon AWS
2 3 (1.14%) SaaS
3 1 (0.38%) Cloud Computing
Communications & Networking
1 4 (1.52%) SAN
2 2 (0.76%) Internet
2 2 (0.76%) Firewall
2 2 (0.76%) Wi-Fi
2 2 (0.76%) LAN
2 2 (0.76%) WAN
2 2 (0.76%) HTTP
3 1 (0.38%) DNS
3 1 (0.38%) DHCP
3 1 (0.38%) UMTS
3 1 (0.38%) ATM
3 1 (0.38%) GPRS
3 1 (0.38%) GSM
3 1 (0.38%) LTE
3 1 (0.38%) Radio Access Network
3 1 (0.38%) Intranet
Database & Business Intelligence
1 8 (3.04%) DataStage
2 7 (2.66%) Spotfire
2 7 (2.66%) Oracle Database
3 4 (1.52%) Crystal Reports
4 3 (1.14%) Data Warehouse
5 2 (0.76%) DB2
6 1 (0.38%) SQL Server
General
1 64 (24.33%) Finance
2 11 (4.18%) Pharmaceutical
3 9 (3.42%) Banking
3 9 (3.42%) Retail
3 9 (3.42%) Telecoms
4 7 (2.66%) Marketing
5 5 (1.90%) Investment Banking
6 4 (1.52%) Japanese Language
6 4 (1.52%) Legal
7 3 (1.14%) Manufacturing
7 3 (1.14%) Law
7 3 (1.14%) Local Government
8 2 (0.76%) Front Office
8 2 (0.76%) Games
9 1 (0.38%) Military
9 1 (0.38%) Publishing
9 1 (0.38%) Retail Banking
9 1 (0.38%) Billing
9 1 (0.38%) German Language
Libraries, Frameworks & Software Standards
1 5 (1.90%) COM
1 5 (1.90%) Web Services
2 3 (1.14%) Middleware
3 1 (0.38%) AOM
3 1 (0.38%) .NET
Miscellaneous
1 13 (4.94%) Management Information System
2 6 (2.28%) NHS
3 4 (1.52%) Freedom of Information
4 3 (1.14%) Kindle
5 2 (0.76%) Open Source
5 2 (0.76%) Thin Client
5 2 (0.76%) Fat Client
6 1 (0.38%) Online Games
6 1 (0.38%) Data Integration
6 1 (0.38%) FMCG
6 1 (0.38%) Economics
6 1 (0.38%) Data Protection Act
6 1 (0.38%) CMDB
Operating Systems
1 15 (5.70%) Windows
2 7 (2.66%) UNIX
3 3 (1.14%) Windows Server 2008
4 2 (0.76%) Red Hat Enterprise Linux
4 2 (0.76%) AIX
4 2 (0.76%) Linux
4 2 (0.76%) SUSE
5 1 (0.38%) Windows Server 2003
5 1 (0.38%) Windows 7
5 1 (0.38%) Windows Server 2012
Processes & Methodologies
1 263 (100.00%) Service Delivery
2 167 (63.50%) ITIL
3 95 (36.12%) Service Management
4 43 (16.35%) Project Management
5 32 (12.17%) Supplier Management
6 29 (11.03%) Incident Management
7 26 (9.89%) PRINCE2
8 20 (7.60%) Stakeholder Management
9 19 (7.22%) Change Management
10 18 (6.84%) Risk Management
10 18 (6.84%) Problem Management
11 17 (6.46%) CRM
11 17 (6.46%) Continuous Improvement
12 14 (5.32%) Disaster Recovery
13 12 (4.56%) E-Commerce
14 11 (4.18%) Business Continuity
14 11 (4.18%) Capacity Management
15 9 (3.42%) Performance Management
15 9 (3.42%) ITIL V3
15 9 (3.42%) Workflow
Programming Languages
1 7 (2.66%) SQL
Qualifications
1 37 (14.07%) Security Cleared
2 33 (12.55%) ITIL Certification
3 23 (8.75%) SC Cleared
4 11 (4.18%) DV Cleared
5 9 (3.42%) Degree
6 7 (2.66%) ITIL Foundation Certificate
7 3 (1.14%) PRINCE2 Certification
8 2 (0.76%) MAPM
8 2 (0.76%) PMP
8 2 (0.76%) PMI Certification
8 2 (0.76%) ISEB
9 1 (0.38%) Microsoft Certification
9 1 (0.38%) Postgraduate
9 1 (0.38%) MCSE
9 1 (0.38%) MBA
9 1 (0.38%) ISEB Practitioner
9 1 (0.38%) BC Cleared
9 1 (0.38%) CITP
9 1 (0.38%) Six Sigma Black Belt
9 1 (0.38%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 61 (23.19%) SLA
2 5 (1.90%) QA
3 3 (1.14%) BS25999
3 3 (1.14%) ISO 9001
4 2 (0.76%) Sarbanes-Oxley
4 2 (0.76%) ISO/IEC 27001
5 1 (0.38%) BS15000
5 1 (0.38%) ISO 14001
5 1 (0.38%) GxP
5 1 (0.38%) BS7799
System Software
1 7 (2.66%) Active Directory
2 2 (0.76%) XenApp
3 1 (0.38%) VMware ESX
3 1 (0.38%) Microsoft App-V
3 1 (0.38%) VMware Infrastructure
Systems Management
1 3 (1.14%) OVSD
2 2 (0.76%) NetBackup
3 1 (0.38%) Oracle Identity Management
Vendors
1 21 (7.98%) Microsoft
2 13 (4.94%) Oracle
3 11 (4.18%) SAP
4 9 (3.42%) IBM
5 7 (2.66%) Axway
5 7 (2.66%) HP
6 6 (2.28%) TIBCO
7 5 (1.90%) Citrix
7 5 (1.90%) Salesforce.com
7 5 (1.90%) VMware
8 4 (1.52%) JD Edwards
8 4 (1.52%) NetApp
9 3 (1.14%) Reuters
9 3 (1.14%) Bloomberg
10 2 (0.76%) Lotus
10 2 (0.76%) Red Hat
10 2 (0.76%) Dell
10 2 (0.76%) EMC
10 2 (0.76%) Sun
10 2 (0.76%) Capita
Milton Keynes, Buckinghamshire
Directions On-line Ltd
Rate: From £44,000 to £45,000 per annum Holiday, medical care pension and mo
Posted: 4 hours ago
London
FIRST POINT IT RESOURCING
Rate: £375 - £425 per annum
Posted: 5 days ago
Bedfordshire
Eutopia Solutions Ltd
Rate: £450 - £550 per day
Posted: 5 days ago
Warrington
Reed Technology - UK Posting Account
Rate: £450 - £535 per day
Posted: 9 days ago
Sheffield
Hays IT - Uk Posting account
Rate: Excellent Day Rate
Posted: 19 days ago
London
Interquest - Sand Resources
Rate: £300.00 - £375.00 per day
Posted: 27 days ago