The first table below looks at the demand for the Services Delivery Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Services Delivery Manager in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Delivery Manager
Rank 428 403 418
Rank change year-on-year
-25 +15
Contract jobs requiring a Services Delivery Manager 161 141 172
As % of all contract IT jobs located in the UK 0.29% 0.30% 0.28%
As % of the Job Titles category 0.31% 0.32% 0.31%
Number of daily rates quoted 97 81 103
Average daily rate £390 £400 £425
Average daily rate % change year-on-year
-2.50% -5.88%
90% offered a daily rate of more than £265 £277 £280
10% offered a daily rate of more than £500 £541 £570
UK excluding London average daily rate £375 £400 £375
% change year-on-year
-6.25% +6.66%
Number of hourly rates quoted 1 1 3
Average hourly rate £33.07 £85.00 £11.00
Average hourly rate % change year-on-year
-61.09% +672.72%
UK excluding London average hourly rate £33.07 £85.00 £11.00
% change year-on-year
-61.09% +672.72%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51949 44129 56219
As % of all contract IT jobs located in the UK 92.27% 92.47% 92.70%
Number of daily rates quoted 31578 25274 30920
Average daily rate £390 £400 £400
Average daily rate % change year-on-year
-2.50% -
90% offered a daily rate of more than £230 £238 £238
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 2083 2186 2628
Average hourly rate £17.50 £17.87 £19.50
Average hourly rate % change year-on-year
-2.04% -8.38%
90% offered a hourly rate of more than £11.00 £11.00 £11.37
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%

Services Delivery Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Services Delivery Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Services Delivery Manager Jobs Demand Trend in the UK

Services Delivery Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Daily Rate Trend in the UK

Services Delivery Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Services Delivery Manager within the UK over the 3 months to 18 April 2014.

Services Delivery Manager Daily Rate Histogram in the UK

Services Delivery Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Hourly Rate Trend in the UK

Services Delivery Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Services Delivery Manager within the UK over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -69 148 £395 -1.25% 43
London -10 55 £400 -11.11% 21
South East -15 37 £385 -12.00% 7
North West -11 18 £468 +55.83% 6
City of London -4 17 £400 -6.97% 6
Berkshire -6 15 £380 +24.08% 1
Reading +6 11 £425 +38.77% 1
Cheshire -10 11 £456 +56.65% 3
Surrey -2 9 £390 -2.50% 1
East of England -21 9 £300 -9.09% 4
West Midlands -20 8 £310 -1.58% 2
South West -15 7 £395 - 1
Hertfordshire -5 6 - - 2
East Midlands -14 6 £266 -33.43%
Yorkshire -16 6 £300 - 2
Warrington - 6 £456 -
Watford - 6 - - 2
Buckinghamshire -16 5 £375 - 2
Lancashire - 5 £468 -
Scotland -4 4 £318 -2.30%
West Yorkshire -17 4 £300 - 1
Somerset - 4 £425 -
Hampshire +7 3 £296 -12.18% 2
Middlesex -10 3 £550 +22.22%
Manchester -13 3 £318 -29.79% 2
Milton Keynes -14 3 £338 - 2
Essex -23 3 £300 -9.09% 1
Nottinghamshire - 3 £266 -
Birmingham -11 2 £325 -17.98%
Wales -18 2 £336 - 6

Services Delivery Manager
Top 30 Related IT Skills

For the 6 months to 18 April 2014, IT contractor jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title.

1 287 (98.97%) Service Delivery
2 184 (63.45%) ITIL
3 123 (42.41%) Service Management
4 75 (25.86%) Finance
5 62 (21.38%) SLA
6 51 (17.59%) ITIL Certification
7 49 (16.90%) Project Management
8 38 (13.10%) Windows
9 35 (12.07%) Microsoft
10 34 (11.72%) Security Cleared
11 29 (10.00%) Stakeholder Management
11 29 (10.00%) Incident Management
11 29 (10.00%) Change Management
12 27 (9.31%) Supplier Management
13 26 (8.97%) Problem Management
14 24 (8.28%) PRINCE2
15 23 (7.93%) Continuous Improvement
16 19 (6.55%) MS Excel
17 18 (6.21%) SC Cleared
18 17 (5.86%) Active Directory
18 17 (5.86%) Telecoms
18 17 (5.86%) Management Information System
19 16 (5.52%) CRM
19 16 (5.52%) UNIX
20 15 (5.17%) ITSM
20 15 (5.17%) NHS
21 14 (4.83%) Risk Management
21 14 (4.83%) Linux
21 14 (4.83%) MS Office
21 14 (4.83%) Oracle

Services Delivery Manager
Top Related IT Skills by Category

For the 6 months to 18 April 2014, IT contractor jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (3.10%) IIS
2 7 (2.41%) Tomcat
3 6 (2.07%) MQSeries
3 6 (2.07%) WebSphere Application Server
3 6 (2.07%) IBM HTTP Server
3 6 (2.07%) WebSphere
4 5 (1.72%) CMS
4 5 (1.72%) SharePoint
5 4 (1.38%) BizTalk Server
6 2 (0.69%) Blackberry Enterprise Server
7 1 (0.34%) IBM Notes
7 1 (0.34%) Apache
7 1 (0.34%) WebLogic
Applications
1 19 (6.55%) MS Excel
2 14 (4.83%) MS Office
3 6 (2.07%) MS PowerPoint
4 4 (1.38%) MS Visio
5 2 (0.69%) MS Project
6 1 (0.34%) Spreadsheet
Business Applications
1 1 (0.34%) Remedy ITSM
1 1 (0.34%) SAP Oil and Gas
Cloud Services
1 3 (1.03%) SaaS
2 1 (0.34%) Office 365
Communications & Networking
1 11 (3.79%) SAN
2 7 (2.41%) S/MIME
2 7 (2.41%) SSL
3 6 (2.07%) HTTP
3 6 (2.07%) LAN
3 6 (2.07%) WAN
3 6 (2.07%) Firewall
4 4 (1.38%) DNS
4 4 (1.38%) Intranet
4 4 (1.38%) H.323
4 4 (1.38%) MPLS
5 3 (1.03%) Cisco ASA
5 3 (1.03%) IP Telephony
5 3 (1.03%) OSPF
5 3 (1.03%) BGP
5 3 (1.03%) Frame Relay
5 3 (1.03%) SNMP
5 3 (1.03%) VPN
5 3 (1.03%) Ethernet
5 3 (1.03%) LDAP
Database & Business Intelligence
1 9 (3.10%) Oracle Database
2 6 (2.07%) DB2
2 6 (2.07%) Data Warehouse
3 5 (1.72%) DataStage
4 4 (1.38%) Spotfire
5 2 (0.69%) Crystal Reports
5 2 (0.69%) SQL Server
5 2 (0.69%) Data Mining
General
1 75 (25.86%) Finance
2 17 (5.86%) Telecoms
3 12 (4.14%) Retail
4 9 (3.10%) Pharmaceutical
5 8 (2.76%) Financial Institution
6 7 (2.41%) Marketing
6 7 (2.41%) Manufacturing
7 5 (1.72%) Banking
7 5 (1.72%) Front Office
8 4 (1.38%) Back Office
8 4 (1.38%) Legal
9 3 (1.03%) Billing
9 3 (1.03%) Local Government
10 2 (0.69%) Investment Banking
10 2 (0.69%) Japanese Language
11 1 (0.34%) Dutch Language
11 1 (0.34%) German Language
11 1 (0.34%) Spanish Language
11 1 (0.34%) General Ledger
11 1 (0.34%) Games
Libraries, Frameworks & Software Standards
1 3 (1.03%) COM
2 1 (0.34%) AOM
2 1 (0.34%) Middleware
2 1 (0.34%) .NET
Miscellaneous
1 17 (5.86%) Management Information System
2 15 (5.17%) NHS
3 9 (3.10%) Smartcard
4 8 (2.76%) PKI
4 8 (2.76%) CMDB
5 6 (2.07%) Statistics
6 2 (0.69%) Mobile Payment
6 2 (0.69%) Blackberry
6 2 (0.69%) EPoS
6 2 (0.69%) Video Conferencing
7 1 (0.34%) Mathematics
7 1 (0.34%) Computer Science
7 1 (0.34%) Data Protection Act
7 1 (0.34%) Fat Client
7 1 (0.34%) Data Integration
7 1 (0.34%) FMCG
7 1 (0.34%) Telematics
7 1 (0.34%) Smart Meter
7 1 (0.34%) Economics
7 1 (0.34%) IVR
Operating Systems
1 38 (13.10%) Windows
2 16 (5.52%) UNIX
3 14 (4.83%) Linux
4 13 (4.48%) Windows Server 2008
4 13 (4.48%) Windows Server 2003
5 7 (2.41%) Red Hat Enterprise Linux
6 6 (2.07%) AIX
6 6 (2.07%) SUSE
6 6 (2.07%) Windows 7
7 2 (0.69%) Solaris
8 1 (0.34%) MVS
8 1 (0.34%) HPUX
8 1 (0.34%) Windows Server 2012
Processes & Methodologies
1 287 (98.97%) Service Delivery
2 184 (63.45%) ITIL
3 123 (42.41%) Service Management
4 49 (16.90%) Project Management
5 29 (10.00%) Stakeholder Management
5 29 (10.00%) Incident Management
5 29 (10.00%) Change Management
6 27 (9.31%) Supplier Management
7 26 (8.97%) Problem Management
8 24 (8.28%) PRINCE2
9 23 (7.93%) Continuous Improvement
10 16 (5.52%) CRM
11 15 (5.17%) ITSM
12 14 (4.83%) Risk Management
13 13 (4.48%) Performance Management
14 10 (3.45%) ITIL V3
14 10 (3.45%) Root Cause Analysis
15 9 (3.10%) Capacity Planning
15 9 (3.10%) E-Commerce
16 8 (2.76%) Configuration Management
Programming Languages
1 3 (1.03%) Java
1 3 (1.03%) SQL
2 2 (0.69%) VBScript
2 2 (0.69%) VB
Qualifications
1 51 (17.59%) ITIL Certification
2 34 (11.72%) Security Cleared
3 18 (6.21%) SC Cleared
4 13 (4.48%) Degree
5 11 (3.79%) Microsoft Certification
6 9 (3.10%) DV Cleared
7 6 (2.07%) CISSP
8 3 (1.03%) APMP
8 3 (1.03%) PRINCE2 Certification
8 3 (1.03%) MCP
9 2 (0.69%) Security+ Certification
9 2 (0.69%) BC Cleared
10 1 (0.34%) PRINCE2 Practitioner
10 1 (0.34%) ACCA
10 1 (0.34%) MBA
10 1 (0.34%) PMP
10 1 (0.34%) PMI Certification
10 1 (0.34%) Postgraduate
10 1 (0.34%) MCSE
Quality Assurance & Compliance
1 62 (21.38%) SLA
2 1 (0.34%) COBIT
2 1 (0.34%) GxP
System Software
1 17 (5.86%) Active Directory
2 11 (3.79%) VMware Infrastructure
3 2 (0.69%) KVM
4 1 (0.34%) VMware ESX
4 1 (0.34%) Microsoft App-V
Systems Management
1 2 (0.69%) OVSD
2 1 (0.34%) NetBackup
2 1 (0.34%) Forefront Identity Manager
Vendors
1 35 (12.07%) Microsoft
2 14 (4.83%) Oracle
2 14 (4.83%) VMware
3 12 (4.14%) SAP
3 12 (4.14%) HP
4 11 (3.79%) IBM
5 8 (2.76%) Dell
5 8 (2.76%) Cisco
6 7 (2.41%) Red Hat
6 7 (2.41%) Sun
7 5 (1.72%) CA
7 5 (1.72%) Lotus
7 5 (1.72%) EMC
8 4 (1.38%) CheckPoint
8 4 (1.38%) NetApp
8 4 (1.38%) Axway
9 3 (1.03%) SolarWinds
9 3 (1.03%) Blue Coat
9 3 (1.03%) TIBCO
9 3 (1.03%) Salesforce.com
Milton Keynes, Buckinghamshire
Advantage Resourcing
Rate: £312.77 per day
Posted: 14 hours ago
Surrey
Volt
Posted: 21 hours ago
Hampshire
Spring Technology
Posted: Yesterday
Watford, Hertfordshire
Senitor Associates
Rate: £260 - £310 per day
Posted: Yesterday
Manchester, Lancashire
Rullion IT Plus
Posted: 2 days ago
East London
Westbourne Partners
Rate: From £300 to £550 per day candidate and experience dependent
Posted: 2 days ago
Bristol, Avon
Blue Personnel
Rate: From £550 to £600 per day
Posted: 6 days ago
London
Hays IT - Uk Posting account
Rate: £500.00 - £525.00 per day
Posted: 21 days ago