The table below looks at the statistics for the Services Delivery Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Services Delivery Manager in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Service Delivery Manager
Rank 478 425 481
Rank change year-on-year
-53 +56
Contract jobs requiring a Services Delivery Manager 141 162 105
As % of all contract IT jobs located in the UK 0.24% 0.31% 0.19%
As % of the Job Titles category 0.27% 0.33% 0.20%
Number of daily rates quoted 100 78 68
Average daily rate
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of your Daily Rate
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£414 £450 £400
Average daily rate % change year-on-year
-8.05% +12.50%
90% offered a daily rate of more than £325 £335 £296
10% offered a daily rate of more than £526 £532 £758
UK excluding London average daily rate £415 £425 £350
% change year-on-year
-2.35% +21.42%
Number of hourly rates quoted 1 2 0
Average hourly rate £26.83 £43.56 -
Average hourly rate % change year-on-year
-38.40% -
UK excluding London average hourly rate £26.83 - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52814 48754 52062
As % of all contract IT jobs located in the UK 90.71% 92.76% 93.18%
Number of daily rates quoted 32941 29468 29352
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £230 £225
10% offered a daily rate of more than £563 £575 £575
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 2104 2105 2558
Average hourly rate £16.50 £17.00 £18.00
Average hourly rate % change year-on-year
-2.94% -5.55%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £39.50 £42.00
UK excluding London average hourly rate £16.50 £16.50 £17.50
% change year-on-year
- -5.71%

Services Delivery Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Services Delivery Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Services Delivery Manager Jobs Demand Trend in the UK

Services Delivery Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Daily Rate Trend in the UK

Services Delivery Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Services Delivery Manager within the UK over the 3 months to 21 October 2014.

Services Delivery Manager Daily Rate Histogram in the UK

Services Delivery Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Hourly Rate Trend in the UK

Services Delivery Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Services Delivery Manager within the UK over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -51 132 £425 -1.44% 52
North West +10 30 £493 - 1
South East -33 30 £408 -1.21% 8
London -47 30 £413 -12.46% 23
Cheshire +19 15 £493 -
Buckinghamshire +8 15 £404 - 2
Milton Keynes +7 15 £404 - 1
Warrington - 12 £493 -
South West -28 11 £425 +30.76% 3
East Midlands +4 8 £375 +7.14% 1
East of England -13 8 £600 +9.09% 4
City of London +13 7 £425 +7.25% 11
Manchester -4 7 £400 - 1
Berkshire -8 5 £343 +2.23% 3
Hertfordshire -15 5 £600 +60.00%
Surrey -2 4 £438 -12.50% 1
Yorkshire -6 4 £425 +13.33% 3
West Midlands -31 4 £348 -18.23% 6
Northampton 0 3 £250 -37.50%
Northamptonshire -5 3 £250 -37.50%
Scotland -8 3 £350 - 1
Wiltshire -11 3 £465 +3.33% 2
North East - 3 £370 - 2
Tyne and Wear - 3 £370 - 2
Wales - 3 £325 - 1
Reading +13 2 £343 -8.66% 2
Somerset -6 2 £425 +30.76%
Warwickshire -7 2 £370 -1.33%
Bristol -25 2 £353 -
Cardiff - 2 £325 -

Services Delivery Manager
Top 30 Related IT Skills

For the 6 months to 21 October 2014, IT contractor jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title.

1 281 (100.00%) Service Delivery
2 185 (65.84%) ITIL
3 88 (31.32%) Service Management
4 67 (23.84%) Finance
5 53 (18.86%) SLA
6 52 (18.51%) Security Cleared
7 44 (15.66%) Project Management
8 39 (13.88%) Risk Management
9 38 (13.52%) ITIL Certification
10 34 (12.10%) SC Cleared
11 33 (11.74%) Supplier Management
12 30 (10.68%) PRINCE2
13 28 (9.96%) Continuous Improvement
14 24 (8.54%) Incident Management
15 23 (8.19%) Stakeholder Management
16 21 (7.47%) Change Management
17 16 (5.69%) Microsoft
17 16 (5.69%) Agile Software Development
17 16 (5.69%) DV Cleared
18 15 (5.34%) People Management
19 14 (4.98%) Analytical Skills
19 14 (4.98%) SAP
19 14 (4.98%) ITSM
20 13 (4.63%) Disaster Recovery
20 13 (4.63%) E-Commerce
21 12 (4.27%) ISEB
21 12 (4.27%) Management Information System
21 12 (4.27%) Banking
21 12 (4.27%) Problem Management
21 12 (4.27%) Performance Management

Services Delivery Manager
Top Related IT Skills by Category

For the 6 months to 21 October 2014, IT contractor jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (3.20%) SharePoint
2 6 (2.14%) Oracle Workflow
3 4 (1.42%) SharePoint Server
4 3 (1.07%) BizTalk Server
5 2 (0.71%) Exchange Server 2010
5 2 (0.71%) Exchange Server 2013
5 2 (0.71%) MS Exchange
5 2 (0.71%) Lotus Domino
6 1 (0.36%) WebLogic
Applications
1 10 (3.56%) MS Project
2 9 (3.20%) MS Excel
3 8 (2.85%) MS PowerPoint
4 5 (1.78%) MS Visio
5 4 (1.42%) MS Office
6 2 (0.71%) Spreadsheet
Business Applications
1 1 (0.36%) Oracle 11i
1 1 (0.36%) SAP HR
1 1 (0.36%) Oracle Applications
1 1 (0.36%) SAP Oil and Gas
1 1 (0.36%) assyst
1 1 (0.36%) Oracle EBS R12
Cloud Services
1 5 (1.78%) Amazon AWS
2 3 (1.07%) SaaS
2 3 (1.07%) Cloud Computing
3 1 (0.36%) IBM Blueworks
Communications & Networking
1 3 (1.07%) WAN
2 2 (0.71%) SAN
2 2 (0.71%) Internet
2 2 (0.71%) 3G
3 1 (0.36%) Firewall
3 1 (0.36%) LTE
3 1 (0.36%) Unified Communications
3 1 (0.36%) 4G
3 1 (0.36%) Radio Access Network
3 1 (0.36%) Intranet
3 1 (0.36%) GPRS
3 1 (0.36%) GSM
3 1 (0.36%) UMTS
Database & Business Intelligence
1 6 (2.14%) Crystal Reports
2 3 (1.07%) DataStage
2 3 (1.07%) Spotfire
3 2 (0.71%) Oracle Database
4 1 (0.36%) Data Warehouse
General
1 67 (23.84%) Finance
2 12 (4.27%) Banking
3 10 (3.56%) Telecoms
4 8 (2.85%) Retail
5 6 (2.14%) Investment Banking
5 6 (2.14%) Legal
6 5 (1.78%) Pharmaceutical
6 5 (1.78%) Marketing
7 4 (1.42%) Law
7 4 (1.42%) Manufacturing
8 3 (1.07%) Games
9 2 (0.71%) Local Government
9 2 (0.71%) Retail Banking
9 2 (0.71%) Advertising
9 2 (0.71%) Japanese Language
10 1 (0.36%) Publishing
10 1 (0.36%) Front Office
10 1 (0.36%) Electronics
10 1 (0.36%) General Ledger
10 1 (0.36%) Military
Libraries, Frameworks & Software Standards
1 5 (1.78%) Web Services
2 3 (1.07%) WAP
3 2 (0.71%) Middleware
3 2 (0.71%) COM
4 1 (0.36%) EDI
Miscellaneous
1 14 (4.98%) Analytical Skills
2 12 (4.27%) Management Information System
3 6 (2.14%) NHS
3 6 (2.14%) User Experience
3 6 (2.14%) FMCG
4 5 (1.78%) Computer Science
5 4 (1.42%) Freedom of Information
5 4 (1.42%) Data Structures
6 3 (1.07%) Kindle
6 3 (1.07%) Data Protection Act
6 3 (1.07%) Online Games
7 2 (0.71%) Statistics
7 2 (0.71%) Enterprise Software
7 2 (0.71%) Open Source
7 2 (0.71%) Performance Metrics
8 1 (0.36%) Thin Client
8 1 (0.36%) DTV
8 1 (0.36%) Fat Client
Operating Systems
1 10 (3.56%) Windows
2 3 (1.07%) Windows Server 2008
3 2 (0.71%) UNIX
4 1 (0.36%) Windows 7
4 1 (0.36%) Windows Server 2012
4 1 (0.36%) Windows Server 2003
Processes & Methodologies
1 281 (100.00%) Service Delivery
2 185 (65.84%) ITIL
3 88 (31.32%) Service Management
4 44 (15.66%) Project Management
5 39 (13.88%) Risk Management
6 33 (11.74%) Supplier Management
7 30 (10.68%) PRINCE2
8 28 (9.96%) Continuous Improvement
9 24 (8.54%) Incident Management
10 23 (8.19%) Stakeholder Management
11 21 (7.47%) Change Management
12 16 (5.69%) Agile Software Development
13 15 (5.34%) People Management
14 14 (4.98%) ITSM
15 13 (4.63%) Disaster Recovery
15 13 (4.63%) E-Commerce
16 12 (4.27%) Problem Management
16 12 (4.27%) Performance Management
17 11 (3.91%) Workflow
18 10 (3.56%) Business Continuity
Programming Languages
1 8 (2.85%) SQL
2 1 (0.36%) C#
2 1 (0.36%) C++
2 1 (0.36%) Java
Qualifications
1 52 (18.51%) Security Cleared
2 38 (13.52%) ITIL Certification
3 34 (12.10%) SC Cleared
4 16 (5.69%) DV Cleared
5 12 (4.27%) ISEB
5 12 (4.27%) ITIL Foundation Certificate
6 10 (3.56%) Degree
7 4 (1.42%) PRINCE2 Certification
7 4 (1.42%) PMP
7 4 (1.42%) PMI Certification
8 3 (1.07%) Chartered Engineer
9 2 (0.71%) PRINCE2 Practitioner
9 2 (0.71%) MAPM
10 1 (0.36%) CITP
10 1 (0.36%) Six Sigma Black Belt
10 1 (0.36%) Six Sigma Green Belt
10 1 (0.36%) ISEB Practitioner
10 1 (0.36%) MCSE
10 1 (0.36%) Microsoft Certification
Quality Assurance & Compliance
1 53 (18.86%) SLA
2 5 (1.78%) QA
3 3 (1.07%) BS25999
3 3 (1.07%) ISO 9001
3 3 (1.07%) ISO/IEC 27001
4 2 (0.71%) Sarbanes-Oxley
5 1 (0.36%) BS15000
5 1 (0.36%) ISO 14001
5 1 (0.36%) BS7799
5 1 (0.36%) Basel III
5 1 (0.36%) COREP
5 1 (0.36%) FINREP
System Software
1 6 (2.14%) Active Directory
2 2 (0.71%) XenApp
Systems Management
1 5 (1.78%) OVSD
2 2 (0.71%) OpenView
3 1 (0.36%) NetBackup
3 1 (0.36%) Oracle Identity Management
Vendors
1 16 (5.69%) Microsoft
2 14 (4.98%) SAP
3 10 (3.56%) Oracle
4 6 (2.14%) JD Edwards
5 5 (1.78%) Citrix
5 5 (1.78%) HP
6 4 (1.42%) IBM
7 3 (1.07%) NetApp
7 3 (1.07%) TIBCO
7 3 (1.07%) Reuters
7 3 (1.07%) Bloomberg
7 3 (1.07%) VMware
7 3 (1.07%) Axway
8 2 (0.71%) Infor
8 2 (0.71%) Lotus
8 2 (0.71%) Salesforce.com
8 2 (0.71%) Cognos
9 1 (0.36%) Cisco
9 1 (0.36%) EMC
9 1 (0.36%) Intel
Milton Keynes, Buckinghamshire
Directions On-line Ltd
Rate: From £44,000 to £45,000 per annum Holiday, medical care pension and mo
Posted: Yesterday
London
FIRST POINT IT RESOURCING
Rate: £425 - £450 per day + 6 month +
Posted: Yesterday
Gloucestershire
Steria Recruitment Limited
Rate: Market Rate
Posted: Yesterday
East Midlands
Hays IT - Uk Posting account
Rate: £350.00 - £400.00 per day
Posted: 7 days ago
London
Interquest - Sand Resources
Rate: £301 - £375.00 per day
Posted: 11 days ago
South Yorkshire
Hays IT - Uk Posting account
Rate: £320.00 - £360.00 per day
Posted: 14 days ago
Cambridge, Cambridgeshire
Cambridge Assessment
Posted: 19 days ago