The table below looks at the statistics for the Services Delivery Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Services Delivery Manager in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Delivery Manager
Rank 478 442 481
Rank change year-on-year
-36 +39
Contract jobs requiring a Services Delivery Manager 134 144 123
As % of all contract IT jobs located in the UK 0.23% 0.27% 0.21%
As % of the Job Titles category 0.26% 0.29% 0.23%
Number of daily rates quoted 100 74 77
Average daily rate
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£425 £405 £400
Average daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £300 £325 £275
10% offered a daily rate of more than £526 £500 £741
UK excluding London average daily rate £425 £375 £338
% change year-on-year
+13.33% +11.11%
Number of hourly rates quoted 2 2 1
Average hourly rate £88.42 £43.56 £33.28
Average hourly rate % change year-on-year
+102.98% +30.88%
UK excluding London average hourly rate £88.42 - £33.28

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52430 48925 53586
As % of all contract IT jobs located in the UK 91.02% 92.73% 92.94%
Number of daily rates quoted 32042 29264 29965
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £231 £230
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 2056 2117 2633
Average hourly rate £17.00 £17.00 £18.25
Average hourly rate % change year-on-year
- -6.84%
90% offered a hourly rate of more than £10.50 £11.00 £11.35
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Services Delivery Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Services Delivery Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Services Delivery Manager Jobs Demand Trend in the UK

Services Delivery Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Daily Rate Trend in the UK

Services Delivery Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Services Delivery Manager within the UK over the 3 months to 19 September 2014.

Services Delivery Manager Daily Rate Histogram in the UK

Services Delivery Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Hourly Rate Trend in the UK

Services Delivery Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Services Delivery Manager within the UK over the 3 months to 19 September 2014.

Services Delivery Manager Hourly Rate Histogram in the UK

Services Delivery Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Services Delivery Manager within the UK over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -23 121 £425 +6.25% 46
East of England +4 26 £500 +33.33% 2
North West +16 25 £500 - 4
South East +7 24 £368 +5.00% 11
London -28 21 £425 - 15
Cheshire +23 15 £493 -1.50% 2
Cambridgeshire +16 13 £375 - 2
Warrington - 12 £493 - 1
Buckinghamshire +6 11 £400 - 3
Milton Keynes +4 11 £400 - 2
Hertfordshire -17 7 £600 +60.00%
City of London +17 6 £456 +14.06% 4
Cambridge 0 6 £225 - 1
West Midlands -34 6 £325 -18.75% 3
South West -43 6 £431 +32.69% 2
Yorkshire -2 5 £380 +20.15% 3
Scotland -10 5 £350 - 1
West Yorkshire +7 4 £380 - 2
Edinburgh - 4 £350 -
Bedfordshire - 4 £500 -
Northamptonshire +3 3 £250 -37.50% 2
Northampton +3 3 £250 -37.50%
Leeds +3 3 £380 - 2
East Midlands -1 3 £250 -33.33% 3
Surrey -3 3 £344 -31.25% 4
Berkshire -5 3 £308 -10.21% 3
Wiltshire -7 3 £465 +3.33% 2
Manchester -11 3 £400 - 2
Cardiff - 3 £325 - 1
South Wales - 3 £325 - 2

Services Delivery Manager
Top 30 Related IT Skills

For the 6 months to 19 September 2014, IT contractor jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title.

1 272 (100.00%) Service Delivery
2 172 (63.24%) ITIL
3 94 (34.56%) Service Management
4 64 (23.53%) Finance
5 52 (19.12%) SLA
6 44 (16.18%) Security Cleared
7 39 (14.34%) Project Management
8 38 (13.97%) Risk Management
9 35 (12.87%) ITIL Certification
10 32 (11.76%) Supplier Management
11 31 (11.40%) Incident Management
12 29 (10.66%) SC Cleared
13 27 (9.93%) PRINCE2
14 24 (8.82%) Stakeholder Management
15 20 (7.35%) Change Management
15 20 (7.35%) Continuous Improvement
16 18 (6.62%) CRM
16 18 (6.62%) Analytical Skills
17 17 (6.25%) Microsoft
17 17 (6.25%) Problem Management
18 14 (5.15%) SAP
18 14 (5.15%) Management Information System
18 14 (5.15%) People Management
19 13 (4.78%) ITSM
19 13 (4.78%) Windows
19 13 (4.78%) Performance Management
20 12 (4.41%) Banking
20 12 (4.41%) DV Cleared
20 12 (4.41%) Oracle
20 12 (4.41%) Disaster Recovery

Services Delivery Manager
Top Related IT Skills by Category

For the 6 months to 19 September 2014, IT contractor jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (3.31%) SharePoint
2 7 (2.57%) BizTalk Server
3 6 (2.21%) Oracle Workflow
4 4 (1.47%) SharePoint Server
5 2 (0.74%) Exchange Server 2010
5 2 (0.74%) Exchange Server 2013
5 2 (0.74%) MS Exchange
6 1 (0.37%) WebLogic
Applications
1 10 (3.68%) MS Excel
2 8 (2.94%) MS PowerPoint
3 6 (2.21%) MS Project
4 4 (1.47%) MS Office
5 3 (1.10%) MS Visio
6 2 (0.74%) Spreadsheet
Business Applications
1 1 (0.37%) SAP HR
1 1 (0.37%) SAP Oil and Gas
1 1 (0.37%) assyst
Cloud Services
1 5 (1.84%) Amazon AWS
2 3 (1.10%) SaaS
3 1 (0.37%) Cloud Computing
3 1 (0.37%) IBM Blueworks
Communications & Networking
1 4 (1.47%) SAN
2 2 (0.74%) Firewall
3 1 (0.37%) ATM
3 1 (0.37%) GPRS
3 1 (0.37%) GSM
3 1 (0.37%) UMTS
3 1 (0.37%) DHCP
3 1 (0.37%) DNS
3 1 (0.37%) 3G
3 1 (0.37%) Intranet
3 1 (0.37%) Internet
3 1 (0.37%) Radio Access Network
3 1 (0.37%) Unified Communications
3 1 (0.37%) LTE
Database & Business Intelligence
1 7 (2.57%) DataStage
1 7 (2.57%) Spotfire
2 5 (1.84%) Oracle Database
3 4 (1.47%) Crystal Reports
4 3 (1.10%) Data Warehouse
5 1 (0.37%) SQL Server
General
1 64 (23.53%) Finance
2 12 (4.41%) Banking
3 9 (3.31%) Pharmaceutical
3 9 (3.31%) Telecoms
4 8 (2.94%) Retail
5 6 (2.21%) Legal
6 5 (1.84%) Investment Banking
7 4 (1.47%) Japanese Language
7 4 (1.47%) Marketing
7 4 (1.47%) Law
8 2 (0.74%) Retail Banking
8 2 (0.74%) Games
8 2 (0.74%) Front Office
8 2 (0.74%) Manufacturing
9 1 (0.37%) Publishing
9 1 (0.37%) Electronics
9 1 (0.37%) Military
9 1 (0.37%) Local Government
9 1 (0.37%) Billing
Libraries, Frameworks & Software Standards
1 5 (1.84%) COM
1 5 (1.84%) Web Services
2 3 (1.10%) Middleware
3 1 (0.37%) .NET
Miscellaneous
1 18 (6.62%) Analytical Skills
2 14 (5.15%) Management Information System
3 7 (2.57%) NHS
4 6 (2.21%) User Experience
5 5 (1.84%) Computer Science
6 4 (1.47%) Freedom of Information
7 3 (1.10%) Kindle
7 3 (1.10%) Data Protection Act
8 2 (0.74%) Fat Client
8 2 (0.74%) Open Source
8 2 (0.74%) Thin Client
9 1 (0.37%) DTV
9 1 (0.37%) FMCG
9 1 (0.37%) Economics
9 1 (0.37%) CMDB
9 1 (0.37%) Online Games
Operating Systems
1 13 (4.78%) Windows
2 4 (1.47%) UNIX
3 3 (1.10%) Windows Server 2008
4 1 (0.37%) Windows Server 2003
4 1 (0.37%) Windows Server 2012
4 1 (0.37%) Windows 7
Processes & Methodologies
1 272 (100.00%) Service Delivery
2 172 (63.24%) ITIL
3 94 (34.56%) Service Management
4 39 (14.34%) Project Management
5 38 (13.97%) Risk Management
6 32 (11.76%) Supplier Management
7 31 (11.40%) Incident Management
8 27 (9.93%) PRINCE2
9 24 (8.82%) Stakeholder Management
10 20 (7.35%) Change Management
10 20 (7.35%) Continuous Improvement
11 18 (6.62%) CRM
12 17 (6.25%) Problem Management
13 14 (5.15%) People Management
14 13 (4.78%) ITSM
14 13 (4.78%) Performance Management
15 12 (4.41%) Disaster Recovery
16 11 (4.04%) Workflow
17 10 (3.68%) Agile Software Development
17 10 (3.68%) CRAMM
Programming Languages
1 8 (2.94%) SQL
Qualifications
1 44 (16.18%) Security Cleared
2 35 (12.87%) ITIL Certification
3 29 (10.66%) SC Cleared
4 12 (4.41%) DV Cleared
5 10 (3.68%) ISEB
6 9 (3.31%) Degree
7 8 (2.94%) ITIL Foundation Certificate
8 3 (1.10%) PRINCE2 Certification
9 2 (0.74%) PRINCE2 Practitioner
9 2 (0.74%) MAPM
9 2 (0.74%) Chartered Engineer
9 2 (0.74%) PMP
9 2 (0.74%) PMI Certification
10 1 (0.37%) Postgraduate
10 1 (0.37%) MCSE
10 1 (0.37%) Microsoft Certification
10 1 (0.37%) MBA
10 1 (0.37%) Six Sigma Green Belt
10 1 (0.37%) ISEB Practitioner
10 1 (0.37%) CITP
Quality Assurance & Compliance
1 52 (19.12%) SLA
2 5 (1.84%) QA
3 3 (1.10%) ISO 9001
3 3 (1.10%) BS25999
4 2 (0.74%) ISO/IEC 27001
4 2 (0.74%) Sarbanes-Oxley
5 1 (0.37%) GxP
5 1 (0.37%) BS7799
5 1 (0.37%) ISO 14001
5 1 (0.37%) BS15000
System Software
1 7 (2.57%) Active Directory
2 2 (0.74%) XenApp
3 1 (0.37%) Microsoft App-V
3 1 (0.37%) VMware ESX
3 1 (0.37%) VMware Infrastructure
Systems Management
1 3 (1.10%) OVSD
2 2 (0.74%) NetBackup
3 1 (0.37%) OpenView
3 1 (0.37%) Oracle Identity Management
Vendors
1 17 (6.25%) Microsoft
2 14 (5.15%) SAP
3 12 (4.41%) Oracle
4 8 (2.94%) IBM
5 7 (2.57%) Axway
6 6 (2.21%) JD Edwards
6 6 (2.21%) TIBCO
6 6 (2.21%) Citrix
7 5 (1.84%) HP
7 5 (1.84%) Salesforce.com
7 5 (1.84%) VMware
8 4 (1.47%) NetApp
9 3 (1.10%) Reuters
9 3 (1.10%) Bloomberg
10 2 (0.74%) Capita
10 2 (0.74%) EMC
11 1 (0.37%) Cisco
11 1 (0.37%) Lotus
11 1 (0.37%) Intel
11 1 (0.37%) AppSense
Milton Keynes, Buckinghamshire
Red Commerce
Posted: 3 days ago
Northamptonshire
HAYS INFORMATION TECHNOLOGY
Rate: £500.00 per day
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Certes Computing Ltd
Rate: Negotiable
Posted: 5 days ago
North East
Harvey Nash RPO
Rate: £400 to £450
Posted: 5 days ago
London
NFP Group Ltd
Rate: £400 - £425 per annum
Posted: 10 days ago
Warrington
Reed Technology - UK Posting Account
Rate: £450 - £535 per day
Posted: 10 days ago
Corsham
Hays IT - Uk Posting account
Rate: £400.00 - £475.00 per annum
Posted: 19 days ago
City of London
Hays IT - Uk Posting account
Rate: £400.00 - £490.00 per annum
Posted: 23 days ago