The table below looks at the statistics for the Services Delivery Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Services Delivery Manager in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Service Delivery Manager
Rank 526 432 438
Rank change year-on-year
-94 +6
Contract jobs requiring a Services Delivery Manager 100 180 150
As % of all contract IT jobs located in the UK 0.19% 0.35% 0.30%
As % of the Job Titles category 0.21% 0.37% 0.32%
Number of daily rates quoted 61 107 103
Average daily rate £425 £388 £400
Average daily rate % change year-on-year
+9.67% -3.12%
90% offered a daily rate of more than £328 £275 £275
10% offered a daily rate of more than £525 £500 £505
UK excluding London average daily rate £408 £375 £400
% change year-on-year
+8.73% -6.25%
Number of hourly rates quoted 0 3 0
Average hourly rate - £25.00 -
UK excluding London average hourly rate - £25.00 -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48618 48918 46871
As % of all contract IT jobs located in the UK 94.51% 94.46% 94.26%
Number of daily rates quoted 31219 30411 27715
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £260 £238 £225
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1735 1925 2068
Average hourly rate £17.50 £16.84 £17.50
Average hourly rate % change year-on-year
+3.95% -3.80%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Services Delivery Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Services Delivery Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Services Delivery Manager Jobs Demand Trend in the UK

Services Delivery Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Daily Rate Trend in the UK

Services Delivery Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Services Delivery Manager within the UK over the 3 months to 12 February 2016.

Services Delivery Manager Daily Rate Histogram in the UK

Services Delivery Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Hourly Rate Trend in the UK

Services Delivery Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Services Delivery Manager within the UK over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -80 92 £425 +8.97% 29
London -12 34 £463 +11.44% 7
South East -5 28 £403 +15.13% 11
North West -13 12 £350 -8.19% 3
Berkshire +2 11 £388 +3.33% 7
Buckinghamshire +12 9 £408 +16.50%
Milton Keynes +2 9 £408 +20.81%
Manchester -9 9 £350 -18.60% 1
Scotland +1 7 £438 +92.30% 3
City of London +25 4 £450 +8.43% 2
East of England -2 4 £425 -3.40% 2
North East -15 4 £300 -25.00%
Tyne and Wear -24 4 £300 -25.00%
Newcastle upon Tyne -27 4 £300 -25.00%
Yorkshire -34 4 £578 +62.67% 1
Glasgow - 4 £375 - 1
Lancashire +1 3 £425 +21.42%
Croydon -8 3 £357 -10.67%
West Yorkshire -14 3 £675 +63.63% 1
West Midlands -19 3 £480 +28.00% 2
Hertfordshire +7 2 £365 -12.04% 2
Bedfordshire +4 2 £438 -0.56%
Hampshire +4 2 £450 - 2
Preston +3 2 - -
Watford -1 2 £365 -18.88% 1
Reading -7 2 - - 2
South West -11 2 £375 -3.84% 3
Leeds -16 2 £675 +63.63% 1
East Midlands -17 2 £481 -16.30%
Wiltshire - 2 £375 - 2

Services Delivery Manager
Top 30 Related IT Skills

For the 6 months to 12 February 2016, IT contractor jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title.

1 306 (98.71%) Service Delivery
2 203 (65.48%) ITIL
3 115 (37.10%) Service Management
4 84 (27.10%) Finance
5 55 (17.74%) SLA
6 52 (16.77%) Security Cleared
7 49 (15.81%) ITIL Certification
8 46 (14.84%) Change Management
9 44 (14.19%) PRINCE2
10 43 (13.87%) Project Management
11 35 (11.29%) Problem Management
12 31 (10.00%) ITIL V3
13 29 (9.35%) SC Cleared
14 28 (9.03%) Supplier Management
14 28 (9.03%) Stakeholder Management
14 28 (9.03%) Continuous Improvement
15 26 (8.39%) ITSM
15 26 (8.39%) Incident Management
15 26 (8.39%) Agile Software Development
16 25 (8.06%) Risk Management
17 23 (7.42%) Degree
18 22 (7.10%) Telecoms
18 22 (7.10%) Analytical Skills
19 21 (6.77%) ITIL Foundation Certificate
20 19 (6.13%) Banking
21 18 (5.81%) Infrastructure Management
22 17 (5.48%) Coaching
23 16 (5.16%) People Management
23 16 (5.16%) Release Management
23 16 (5.16%) SAP

Services Delivery Manager
Top Related IT Skills by Category

For the 6 months to 12 February 2016, IT contractor jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (1.29%) Oracle SOA Suite
1 4 (1.29%) SharePoint
1 4 (1.29%) WebLogic
2 3 (0.97%) Oracle Workflow
3 2 (0.65%) SharePoint Server
3 2 (0.65%) Skype for Business
3 2 (0.65%) WebSphere
4 1 (0.32%) CMS
4 1 (0.32%) Confluence
4 1 (0.32%) IBM Notes
Applications
1 9 (2.90%) MS Office
2 8 (2.58%) MS Excel
3 6 (1.94%) MS PowerPoint
4 4 (1.29%) MS Visio
5 3 (0.97%) Spreadsheet
Business Applications
1 4 (1.29%) Oracle BPM
1 4 (1.29%) SAP Oil and Gas
2 3 (0.97%) Remedy ITSM
3 1 (0.32%) Oracle Retail
3 1 (0.32%) SAP GRC
3 1 (0.32%) SAP SRM
Cloud Services
1 2 (0.65%) Office 365
2 1 (0.32%) HP Helion
Communications & Networking
1 5 (1.61%) LAN
2 4 (1.29%) GSM
2 4 (1.29%) NAS
2 4 (1.29%) WAN
3 3 (0.97%) SAN
4 2 (0.65%) 2G
4 2 (0.65%) 3G
4 2 (0.65%) 4G
4 2 (0.65%) ATM
4 2 (0.65%) TCP/IP
5 1 (0.32%) DHCP
5 1 (0.32%) DNS
5 1 (0.32%) Ethernet
5 1 (0.32%) HTTP
5 1 (0.32%) Internet
5 1 (0.32%) MPLS
Database & Business Intelligence
1 4 (1.29%) Oracle Database
1 4 (1.29%) Oracle Database 10g
1 4 (1.29%) Oracle Database 11g
2 3 (0.97%) Data Warehouse
3 2 (0.65%) MongoDB
3 2 (0.65%) NoSQL
4 1 (0.32%) Crystal Reports
4 1 (0.32%) GIS
4 1 (0.32%) SAP BI
4 1 (0.32%) SAP BW
4 1 (0.32%) SQL Server
4 1 (0.32%) SQL Server 2005
Development Applications
1 3 (0.97%) CA Gen
1 3 (0.97%) JIRA
2 1 (0.32%) Jenkins
General
1 84 (27.10%) Finance
2 22 (7.10%) Telecoms
3 19 (6.13%) Banking
4 10 (3.23%) Retail
5 9 (2.90%) Manufacturing
6 5 (1.61%) Marketing
7 4 (1.29%) Legal
8 3 (0.97%) Investment Banking
8 3 (0.97%) Military
8 3 (0.97%) Retail Banking
9 2 (0.65%) Avionics
9 2 (0.65%) Billing
9 2 (0.65%) Electronics
9 2 (0.65%) Local Government
9 2 (0.65%) Spanish Language
10 1 (0.32%) Back Office
10 1 (0.32%) Games
10 1 (0.32%) Law
10 1 (0.32%) Pharmaceutical
10 1 (0.32%) Publishing
Libraries, Frameworks & Software Standards
1 7 (2.26%) Middleware
2 5 (1.61%) Oracle Fusion
3 4 (1.29%) Java EE
3 4 (1.29%) Spring
3 4 (1.29%) Web Services
4 2 (0.65%) EDI
5 1 (0.32%) RESTful
Miscellaneous
1 22 (7.10%) Analytical Skills
2 12 (3.87%) Data Centre
3 5 (1.61%) Management Information System
3 5 (1.61%) Private Cloud
4 4 (1.29%) Statistics
5 3 (0.97%) Mainframe
6 2 (0.65%) CMDB
6 2 (0.65%) Driving Licence
6 2 (0.65%) FMCG
6 2 (0.65%) Life Science
6 2 (0.65%) PMI
6 2 (0.65%) User Experience
7 1 (0.32%) BYOD
7 1 (0.32%) Client/Server
7 1 (0.32%) Enterprise Software
7 1 (0.32%) EPoS
7 1 (0.32%) PDA
7 1 (0.32%) Performance Metrics
Operating Systems
1 6 (1.94%) Unix
2 5 (1.61%) Windows
3 4 (1.29%) Android
3 4 (1.29%) Apple iOS
4 2 (0.65%) Windows 8
4 2 (0.65%) Windows XP
5 1 (0.32%) Windows 7
5 1 (0.32%) Windows Server
Processes & Methodologies
1 306 (98.71%) Service Delivery
2 203 (65.48%) ITIL
3 115 (37.10%) Service Management
4 46 (14.84%) Change Management
5 44 (14.19%) PRINCE2
6 43 (13.87%) Project Management
7 35 (11.29%) Problem Management
8 31 (10.00%) ITIL V3
9 28 (9.03%) Continuous Improvement
9 28 (9.03%) Stakeholder Management
9 28 (9.03%) Supplier Management
10 26 (8.39%) Agile Software Development
10 26 (8.39%) Incident Management
10 26 (8.39%) ITSM
11 25 (8.06%) Risk Management
12 18 (5.81%) Infrastructure Management
13 17 (5.48%) Coaching
14 16 (5.16%) People Management
14 16 (5.16%) Release Management
15 12 (3.87%) Risk Assessment
Programming Languages
1 11 (3.55%) SQL
2 6 (1.94%) Java
3 4 (1.29%) PL/SQL
4 2 (0.65%) C
4 2 (0.65%) C++
4 2 (0.65%) COBOL
4 2 (0.65%) JavaScript
4 2 (0.65%) Python
5 1 (0.32%) VBA
Qualifications
1 52 (16.77%) Security Cleared
2 49 (15.81%) ITIL Certification
3 29 (9.35%) SC Cleared
4 23 (7.42%) Degree
5 21 (6.77%) ITIL Foundation Certificate
6 12 (3.87%) DV Cleared
7 9 (2.90%) PRINCE2 Certification
8 5 (1.61%) PRINCE2 Practitioner
9 4 (1.29%) APMP
10 2 (0.65%) MBA
10 2 (0.65%) MBCS
10 2 (0.65%) PMI Certification
11 1 (0.32%) APMG
11 1 (0.32%) BPSS Clearance
Quality Assurance & Compliance
1 55 (17.74%) SLA
2 8 (2.58%) Disclosure Scotland
3 5 (1.61%) QA
4 2 (0.65%) JSP 440
5 1 (0.32%) ISO 9002
5 1 (0.32%) ISO/IEC 20000
5 1 (0.32%) ISO/IEC 27001
5 1 (0.32%) RMADS
5 1 (0.32%) Sarbanes-Oxley
System Software
1 3 (0.97%) Active Directory
2 1 (0.32%) Terminal Server
Systems Management
1 4 (1.29%) AirWatch
2 2 (0.65%) ZABBIX
Vendors
1 16 (5.16%) SAP
2 13 (4.19%) Oracle
3 6 (1.94%) Microsoft
4 5 (1.61%) Remedy
5 3 (0.97%) Informatica
5 3 (0.97%) JD Edwards
6 2 (0.65%) BMC
6 2 (0.65%) Citrix
6 2 (0.65%) HP
6 2 (0.65%) IBM
6 2 (0.65%) Meridio
6 2 (0.65%) MicroStrategy
6 2 (0.65%) Wyse
7 1 (0.32%) arcserve
7 1 (0.32%) Brocade
7 1 (0.32%) Cisco
7 1 (0.32%) EMC
7 1 (0.32%) Sun
7 1 (0.32%) SunGard
7 1 (0.32%) TIBCO
London
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