The table below looks at the statistics for the Services Delivery Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Services Delivery Manager in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Service Delivery Manager
Rank 474 462 419
Rank change year-on-year
-12 -43
Contract jobs requiring a Services Delivery Manager 124 131 126
As % of all contract IT jobs located in the UK 0.23% 0.24% 0.27%
As % of the Job Titles category 0.24% 0.26% 0.29%
Number of daily rates quoted 76 81 71
Average daily rate
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£425 £375 £400
Average daily rate % change year-on-year
+13.33% -6.25%
90% offered a daily rate of more than £350 £276 £288
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £425 £365 £381
% change year-on-year
+16.43% -4.26%
Number of hourly rates quoted 0 1 1
Average hourly rate - £12.50 £85.00
Average hourly rate % change year-on-year
- -85.29%
UK excluding London average hourly rate - £12.50 £85.00
% change year-on-year
- -85.29%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50851 50122 43739
As % of all contract IT jobs located in the UK 92.35% 92.49% 92.41%
Number of daily rates quoted 31571 31079 25153
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1990 2044 2147
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £40.50 £40.00 £41.50
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

Services Delivery Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Services Delivery Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Services Delivery Manager Jobs Demand Trend in the UK

Services Delivery Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Daily Rate Trend in the UK

Services Delivery Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Services Delivery Manager within the UK over the 3 months to 28 May 2015.

Services Delivery Manager Daily Rate Histogram in the UK

Services Delivery Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Services Delivery Manager within the UK.

Services Delivery Manager Hourly Rate Trend in the UK

Services Delivery Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Services Delivery Manager within the UK over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 116 £425 +13.33% 34
London +18 37 £450 +15.38% 12
South East -31 21 £410 +3.79% 7
East of England +9 12 £426 +31.15% 2
West Midlands -2 12 £425 +41.66% 1
City of London +11 11 £475 +18.75% 5
Berkshire +6 10 £410 +2.50%
Birmingham +2 10 £413 +26.92% 1
South West +14 8 £423 +5.62% 4
Surrey +11 7 £381 -23.75% 3
East Midlands -1 7 £421 +52.90% 3
Yorkshire -24 7 £425 +14.86% 2
Northamptonshire +2 6 £425 - 1
Northampton - 6 £425 -
Hertfordshire -4 5 £544 +90.78% 1
North West -11 5 - - 2
West Yorkshire -20 5 £425 +16.43% 2
Buckinghamshire 0 4 £400 -
Reading 0 4 £410 -
Wiltshire - 4 £420 - 1
Bristol +4 3 £413 -26.66% 1
Milton Keynes +4 3 £400 +12.23%
Midlands +3 3 £550 +46.66%
Halifax -3 3 - -
Manchester -5 3 - - 1
Scotland -5 3 £384 +32.81%
Edinburgh - 3 £384 -
Epsom - 3 - -
Hertford - 2 £544 -
Sheffield - 2 £438 -

Services Delivery Manager
Top 30 Related IT Skills

For the 6 months to 28 May 2015, IT contractor jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title.

1 278 (98.58%) Service Delivery
2 202 (71.63%) ITIL
3 111 (39.36%) Service Management
4 74 (26.24%) Finance
5 69 (24.47%) SLA
6 55 (19.50%) ITIL Certification
7 45 (15.96%) Security Cleared
8 41 (14.54%) Project Management
9 38 (13.48%) SC Cleared
10 35 (12.41%) Change Management
11 31 (10.99%) PRINCE2
12 28 (9.93%) Stakeholder Management
13 27 (9.57%) ITSM
14 25 (8.87%) Incident Management
15 22 (7.80%) Problem Management
15 22 (7.80%) Microsoft
16 21 (7.45%) Telecoms
17 19 (6.74%) Coaching
18 18 (6.38%) Disaster Recovery
18 18 (6.38%) Degree
19 17 (6.03%) MS Office
20 16 (5.67%) Business Continuity
20 16 (5.67%) DV Cleared
20 16 (5.67%) Agile Software Development
21 14 (4.96%) Supplier Management
21 14 (4.96%) Release Management
21 14 (4.96%) Continuous Improvement
22 13 (4.61%) SAP
22 13 (4.61%) MS Excel
22 13 (4.61%) Analytical Skills

Services Delivery Manager
Top Related IT Skills by Category

For the 6 months to 28 May 2015, IT contractor jobs within the UK that cited Services Delivery Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (3.19%) SharePoint
2 3 (1.06%) WebSphere
3 2 (0.71%) MQSeries
4 1 (0.35%) OpenStack
4 1 (0.35%) Exchange Server 2010
4 1 (0.35%) MS Exchange
4 1 (0.35%) SharePoint 2013
Applications
1 17 (6.03%) MS Office
2 13 (4.61%) MS Excel
3 5 (1.77%) MS PowerPoint
4 4 (1.42%) MS Project
4 4 (1.42%) MS Visio
5 1 (0.35%) Acrobat
Business Applications
1 5 (1.77%) Oracle Procure-to-Pay
2 2 (0.71%) SAP FI
2 2 (0.71%) SAP FI/CO
2 2 (0.71%) SAP BPC
2 2 (0.71%) Dynamics CRM
2 2 (0.71%) SAP CO
3 1 (0.35%) SAP HR
3 1 (0.35%) Endur
3 1 (0.35%) Oracle Retail
Cloud Services
1 5 (1.77%) Office 365
2 2 (0.71%) SuccessFactors
2 2 (0.71%) Cloud Computing
3 1 (0.35%) SaaS
Communications & Networking
1 7 (2.48%) Radio Access Network
1 7 (2.48%) 3G
2 6 (2.13%) LAN
2 6 (2.13%) WAN
3 5 (1.77%) 4G
4 3 (1.06%) VPN
5 2 (0.71%) Internet
5 2 (0.71%) 2G
5 2 (0.71%) Wi-Fi
5 2 (0.71%) NAS
6 1 (0.35%) Cisco ICM
6 1 (0.35%) Cisco IPT
6 1 (0.35%) LTE
6 1 (0.35%) PABX
6 1 (0.35%) Broadband
6 1 (0.35%) Intranet
6 1 (0.35%) Wireless
6 1 (0.35%) Firewall
Database & Business Intelligence
1 5 (1.77%) Oracle Reports
2 3 (1.06%) Crystal Reports
3 2 (0.71%) SQL Server
4 1 (0.35%) Data Warehouse
4 1 (0.35%) BusinessObjects
General
1 74 (26.24%) Finance
2 21 (7.45%) Telecoms
3 6 (2.13%) Banking
4 5 (1.77%) Retail
5 3 (1.06%) Billing
5 3 (1.06%) Manufacturing
5 3 (1.06%) Publishing
5 3 (1.06%) Back Office
6 2 (0.71%) Pharmaceutical
6 2 (0.71%) Law
6 2 (0.71%) Advertising
6 2 (0.71%) French Language
6 2 (0.71%) Spanish Language
6 2 (0.71%) Investment Banking
7 1 (0.35%) Local Government
7 1 (0.35%) Swedish Language
7 1 (0.35%) Games
7 1 (0.35%) Front Office
7 1 (0.35%) Legal
Libraries, Frameworks & Software Standards
1 3 (1.06%) J2EE
2 2 (0.71%) .NET
2 2 (0.71%) EDI
3 1 (0.35%) Web Services
Miscellaneous
1 13 (4.61%) Analytical Skills
2 10 (3.55%) Management Information System
3 8 (2.84%) NHS
4 5 (1.77%) Statistics
5 4 (1.42%) Data Centre
6 2 (0.71%) Enterprise Software
6 2 (0.71%) Blackberry
6 2 (0.71%) Thin Client
6 2 (0.71%) Fat Client
6 2 (0.71%) Computer Science
7 1 (0.35%) Informatics
7 1 (0.35%) iPhone
7 1 (0.35%) CMDB
7 1 (0.35%) Wiki
7 1 (0.35%) iPad
7 1 (0.35%) Hedge funds
7 1 (0.35%) PMI
7 1 (0.35%) IVR
7 1 (0.35%) GIS
7 1 (0.35%) Biometrics
Operating Systems
1 11 (3.90%) Windows
2 3 (1.06%) Windows 7
2 3 (1.06%) Windows XP
2 3 (1.06%) Windows Server 2003
2 3 (1.06%) Windows 8
3 2 (0.71%) Linux
3 2 (0.71%) UNIX
3 2 (0.71%) Apple iOS
3 2 (0.71%) Android
4 1 (0.35%) Mac OS X
4 1 (0.35%) Windows Server 2012
Processes & Methodologies
1 278 (98.58%) Service Delivery
2 202 (71.63%) ITIL
3 111 (39.36%) Service Management
4 41 (14.54%) Project Management
5 35 (12.41%) Change Management
6 31 (10.99%) PRINCE2
7 28 (9.93%) Stakeholder Management
8 27 (9.57%) ITSM
9 25 (8.87%) Incident Management
10 22 (7.80%) Problem Management
11 19 (6.74%) Coaching
12 18 (6.38%) Disaster Recovery
13 16 (5.67%) Business Continuity
13 16 (5.67%) Agile Software Development
14 14 (4.96%) Supplier Management
14 14 (4.96%) Release Management
14 14 (4.96%) Continuous Improvement
15 13 (4.61%) Line Management
15 13 (4.61%) Capacity Management
16 12 (4.26%) Risk Management
Programming Languages
1 5 (1.77%) SQL
2 3 (1.06%) Java
3 2 (0.71%) C#
4 1 (0.35%) C
Qualifications
1 55 (19.50%) ITIL Certification
2 45 (15.96%) Security Cleared
3 38 (13.48%) SC Cleared
4 18 (6.38%) Degree
5 16 (5.67%) DV Cleared
6 12 (4.26%) ITIL Foundation Certificate
7 8 (2.84%) CCNA
7 8 (2.84%) Cisco Certification
8 7 (2.48%) Microsoft Certification
8 7 (2.48%) MCSE
9 6 (2.13%) PRINCE2 Practitioner
10 3 (1.06%) PRINCE2 Certification
10 3 (1.06%) APMP
11 2 (0.71%) PMI Certification
12 1 (0.35%) PMP
Quality Assurance & Compliance
1 69 (24.47%) SLA
2 8 (2.84%) QA
3 5 (1.77%) ISO/IEC 27001
4 2 (0.71%) COBIT
5 1 (0.35%) ISO 9001
5 1 (0.35%) BS15000
5 1 (0.35%) ISO 14001
System Software
1 6 (2.13%) Active Directory
2 2 (0.71%) Firmware
2 2 (0.71%) VMware Infrastructure
Systems Management
1 3 (1.06%) OVSD
2 1 (0.35%) SCCM
2 1 (0.35%) Systems Management Server (SMS)
Vendors
1 22 (7.80%) Microsoft
2 13 (4.61%) SAP
3 10 (3.55%) Cisco
4 9 (3.19%) Oracle
5 7 (2.48%) VMware
6 5 (1.77%) Citrix
6 5 (1.77%) IBM
7 3 (1.06%) Dell
7 3 (1.06%) EMC
7 3 (1.06%) Avaya
7 3 (1.06%) Hitachi
8 2 (0.71%) Apple
8 2 (0.71%) NetApp
8 2 (0.71%) Lotus
8 2 (0.71%) Ericsson
8 2 (0.71%) HP
8 2 (0.71%) Intel
8 2 (0.71%) Sybase
9 1 (0.35%) Capita
9 1 (0.35%) Business Objects
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