The first table below looks at the demand for the Support Assistant role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Assistant in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Support Assistant
Rank 578 559 571
Rank change year-on-year
-19 +12
Contract jobs requiring a Support Assistant 16 11 13
As % of all contract IT jobs located in the UK 0.029% 0.022% 0.022%
As % of the Job Titles category 0.032% 0.023% 0.024%
Number of daily rates quoted 6 3 5
Average daily rate
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£213 £175 £225
Average daily rate % change year-on-year
+21.42% -22.22%
90% offered a daily rate of more than £141 £99 £142
10% offered a daily rate of more than £237 £235 £315
UK excluding London average daily rate £200 £250 £175
% change year-on-year
-20.00% +42.85%
Number of hourly rates quoted 6 4 7
Average hourly rate £8.00 £18.25 £14.50
Average hourly rate % change year-on-year
-56.16% +25.86%
UK excluding London average hourly rate £8.00 £18.25 £13.38
% change year-on-year
-56.16% +36.39%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50521 47308 53478
As % of all contract IT jobs located in the UK 92.33% 92.54% 92.55%
Number of daily rates quoted 30608 27726 29859
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £231 £238
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1993 2123 2716
Average hourly rate £16.58 £17.50 £19.00
Average hourly rate % change year-on-year
-5.25% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £41.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Support Assistant
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Assistant in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Assistant Jobs Demand Trend in the UK

Support Assistant
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Assistant within the UK.

Support Assistant Daily Rate Trend in the UK

Support Assistant
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Assistant within the UK.

Support Assistant Hourly Rate Trend in the UK

Support Assistant
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Assistant within the UK over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -23 15 £200 +14.28% 6
West Midlands -14 7 £200 -
West Yorkshire - 4 £188 -
Yorkshire - 4 £188 -
South East -11 3 £145 -42.00% 2
Berkshire - 2 £145 -
London +17 1 £236 +85.09% 2
Buckinghamshire -4 1 - - 1
Devon - - - -
East Sussex - - - -
Essex - - - -
Hampshire - - - - 1
Hertfordshire - - - -
Oxfordshire - - - -
Shropshire - - - -
South Yorkshire - - - -
Staffordshire - - - -
Surrey - - - -
Manchester - - - - 2
Newbury - - - -
Otley - - - -
Oxford - - - -
Sheffield - - - -
Tamworth - - - -
Telford - - - -
Watford - - - -
South West - - - -
Brighton - - - -
Chelmsford - - - -
Exeter - - - -

Support Assistant
Top 30 Related IT Skills

For the 6 months to 31 July 2014, IT contractor jobs within the UK that cited Support Assistant in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Assistant in their job title.

1 6 (26.09%) Data Entry
2 5 (21.74%) MS Office
2 5 (21.74%) Microsoft
3 4 (17.39%) Finance
3 4 (17.39%) Windows
4 3 (13.04%) Windows 7
4 3 (13.04%) MS Excel
4 3 (13.04%) C
4 3 (13.04%) Active Directory
4 3 (13.04%) Windows XP
5 2 (8.70%) MS Exchange
5 2 (8.70%) Windows Server 2003
5 2 (8.70%) Retail
5 2 (8.70%) SQL
5 2 (8.70%) MS Project
5 2 (8.70%) SharePoint
5 2 (8.70%) Project Management
5 2 (8.70%) MS PowerPoint
5 2 (8.70%) Windows Server 2008
6 1 (4.35%) Cost-Benefit Analysis
6 1 (4.35%) Use Case
6 1 (4.35%) User Acceptance Testing
6 1 (4.35%) Data Protection
6 1 (4.35%) SC Cleared
6 1 (4.35%) Security Cleared
6 1 (4.35%) FMCG
6 1 (4.35%) Project Planning
6 1 (4.35%) Graphic Design
6 1 (4.35%) Windows Vista
6 1 (4.35%) Resource Management

Support Assistant
Top Related IT Skills by Category

For the 6 months to 31 July 2014, IT contractor jobs within the UK that cited Support Assistant in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Assistant in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.70%) SharePoint
1 2 (8.70%) MS Exchange
Applications
1 5 (21.74%) MS Office
2 3 (13.04%) MS Excel
3 2 (8.70%) MS PowerPoint
3 2 (8.70%) MS Project
Communications & Networking
1 1 (4.35%) Intranet
1 1 (4.35%) Internet
General
1 4 (17.39%) Finance
2 2 (8.70%) Retail
3 1 (4.35%) Telecoms
3 1 (4.35%) Manufacturing
3 1 (4.35%) Banking
Miscellaneous
1 1 (4.35%) Management Information System
1 1 (4.35%) Graphic Design
1 1 (4.35%) Mathematics
1 1 (4.35%) FMCG
Operating Systems
1 4 (17.39%) Windows
2 3 (13.04%) Windows XP
2 3 (13.04%) Windows 7
3 2 (8.70%) Windows Server 2008
3 2 (8.70%) Windows Server 2003
4 1 (4.35%) Windows Vista
Processes & Methodologies
1 6 (26.09%) Data Entry
2 2 (8.70%) Project Management
3 1 (4.35%) Service Management
3 1 (4.35%) Service Delivery
3 1 (4.35%) Stakeholder Management
3 1 (4.35%) Web Design
3 1 (4.35%) Content Management
3 1 (4.35%) Data Analysis
3 1 (4.35%) Cost-Benefit Analysis
3 1 (4.35%) Project Planning
3 1 (4.35%) Resource Management
3 1 (4.35%) Use Case
3 1 (4.35%) User Acceptance Testing
3 1 (4.35%) Data Protection
3 1 (4.35%) Stakeholder Engagement
3 1 (4.35%) Portfolio Management
3 1 (4.35%) E-Commerce
Programming Languages
1 3 (13.04%) C
2 2 (8.70%) SQL
Qualifications
1 1 (4.35%) SC Cleared
1 1 (4.35%) Security Cleared
Quality Assurance & Compliance
1 1 (4.35%) QA
System Software
1 3 (13.04%) Active Directory
Vendors
1 5 (21.74%) Microsoft
2 1 (4.35%) MicroStrategy
2 1 (4.35%) SAP
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