The table below looks at the statistics for the Support Assistant role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Assistant in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Support Assistant
Rank 587 571 548
Rank change year-on-year
-16 -23
Contract jobs requiring a Support Assistant 8 11 9
As % of all contract IT jobs located in the UK 0.014% 0.021% 0.018%
As % of the Job Titles category 0.016% 0.023% 0.020%
Number of daily rates quoted 3 6 4
Average daily rate
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£145 £169 £143
Average daily rate % change year-on-year
-14.07% +18.21%
90% offered a daily rate of more than £85 £134 £113
10% offered a daily rate of more than £269 £206 £260
UK excluding London average daily rate £108 £183 £121
% change year-on-year
-41.09% +51.45%
Number of hourly rates quoted 2 0 0
Average hourly rate £10.50 - -
UK excluding London average hourly rate £10.50 - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50642 47729 46134
As % of all contract IT jobs located in the UK 91.79% 92.49% 92.95%
Number of daily rates quoted 32228 28770 26034
Average daily rate £400 £400 £380
Average daily rate % change year-on-year
- +5.26%
90% offered a daily rate of more than £230 £225 £225
10% offered a daily rate of more than £575 £575 £558
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2044 2098 2641
Average hourly rate £16.00 £17.50 £18.50
Average hourly rate % change year-on-year
-8.57% -5.40%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.50 £40.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Support Assistant
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Assistant in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Assistant Jobs Demand Trend in the UK

Support Assistant
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Assistant within the UK.

Support Assistant Daily Rate Trend in the UK

Support Assistant
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Assistant within the UK over the 3 months to 19 December 2014.

Support Assistant Daily Rate Histogram in the UK

Support Assistant
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Assistant within the UK.

Support Assistant Hourly Rate Trend in the UK

Support Assistant
Top 25 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Assistant within the UK over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -33 7 £145 -14.07% 3
South East -18 3 £108 - 1
East of England -16 2 - -
Suffolk - 2 - -
Ipswich - 2 - -
Buckinghamshire - 2 £108 -
London +11 1 £300 +80.45% 1
Yorkshire -9 1 - -
West Yorkshire -10 1 - -
Ealing - - - -
City of London - - - -
North West - - - -
South West - - - -
Surrey - - - - 1
Bicester - - - -
Bournemouth - - - -
Egham - - - -
Macclesfield - - - -
Wakefield - - - -
York - - - -
Cheshire - - - -
Dorset - - - -
Norfolk - - - -
North Yorkshire - - - -
Oxfordshire - - - -

Support Assistant
Top 30 Related IT Skills

For the 6 months to 19 December 2014, IT contractor jobs within the UK that cited Support Assistant in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Assistant in their job title.

1 8 (38.10%) MS Excel
2 5 (23.81%) Data Entry
2 5 (23.81%) MS Office
2 5 (23.81%) Management Information System
3 4 (19.05%) Microsoft
3 4 (19.05%) Active Directory
3 4 (19.05%) Project Management
3 4 (19.05%) Windows
3 4 (19.05%) Windows XP
4 3 (14.29%) Windows Server 2003
4 3 (14.29%) Windows 7
4 3 (14.29%) Windows Server 2008
4 3 (14.29%) Finance
4 3 (14.29%) Information Management
4 3 (14.29%) Line Management
5 2 (9.52%) Analytical Skills
5 2 (9.52%) iPad
5 2 (9.52%) Exchange Server 2010
5 2 (9.52%) Portfolio Management
5 2 (9.52%) Validation
5 2 (9.52%) MS PowerPoint
5 2 (9.52%) Hyper-V
5 2 (9.52%) SonicWALL
5 2 (9.52%) User Acceptance Testing
5 2 (9.52%) Data Protection
5 2 (9.52%) Reference Data
5 2 (9.52%) Internet
5 2 (9.52%) Sophos
5 2 (9.52%) Programme Management
5 2 (9.52%) HP

Support Assistant
Top Related IT Skills by Category

For the 6 months to 19 December 2014, IT contractor jobs within the UK that cited Support Assistant in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Assistant in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.52%) Exchange Server 2010
1 2 (9.52%) MS Exchange
2 1 (4.76%) SharePoint
Applications
1 8 (38.10%) MS Excel
2 5 (23.81%) MS Office
3 2 (9.52%) MS PowerPoint
3 2 (9.52%) MS Project
4 1 (4.76%) MS Visio
4 1 (4.76%) Spreadsheet
Business Applications
1 1 (4.76%) Oracle Payables
1 1 (4.76%) Oracle Procure-to-Pay
Communications & Networking
1 2 (9.52%) Internet
1 2 (9.52%) DHCP
1 2 (9.52%) VPN
1 2 (9.52%) DNS
General
1 3 (14.29%) Finance
2 1 (4.76%) Retail
2 1 (4.76%) Telecoms
2 1 (4.76%) Local Government
Miscellaneous
1 5 (23.81%) Management Information System
2 2 (9.52%) Analytical Skills
2 2 (9.52%) iPad
2 2 (9.52%) Reference Data
3 1 (4.76%) Data Protection Act
3 1 (4.76%) Mathematics
3 1 (4.76%) Handset
Operating Systems
1 4 (19.05%) Windows
1 4 (19.05%) Windows XP
2 3 (14.29%) Windows Server 2003
2 3 (14.29%) Windows 7
2 3 (14.29%) Windows Server 2008
3 1 (4.76%) Windows Vista
Processes & Methodologies
1 5 (23.81%) Data Entry
2 4 (19.05%) Project Management
3 3 (14.29%) Information Management
3 3 (14.29%) Line Management
4 2 (9.52%) Portfolio Management
4 2 (9.52%) Validation
4 2 (9.52%) User Acceptance Testing
4 2 (9.52%) Data Protection
4 2 (9.52%) Programme Management
5 1 (4.76%) Agile Software Development
5 1 (4.76%) Time Management
5 1 (4.76%) Agile Project Management
5 1 (4.76%) Procure-to-pay
5 1 (4.76%) Waterfall
Programming Languages
1 2 (9.52%) SQL
2 1 (4.76%) C
Qualifications
1 2 (9.52%) MCP
System Software
1 4 (19.05%) Active Directory
2 2 (9.52%) Hyper-V
Vendors
1 4 (19.05%) Microsoft
2 2 (9.52%) SonicWALL
2 2 (9.52%) Sophos
2 2 (9.52%) HP
2 2 (9.52%) Apple
3 1 (4.76%) Oracle
3 1 (4.76%) SAP
3 1 (4.76%) Google
Epsom, Surrey
Samaritans
Rate: From £23,854 to £24,614 per annum
Posted: 16 days ago