Support Consultant Contracts

This section looks at the demand for the Support Consultant role in IT contracts across the UK compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT job ads that have cited Support Consultant in their job title over the 3 months to 4 July 2008 with a comparison to the same period last year.

Support Consultant
Location Basingstoke Berkshire Bristol Buckinghamshire Cambridge Cambridgeshire Cheshire City of London Crewe Docklands, London Dorset East Midlands East of England East Yorkshire Eastleigh Edinburgh England Glasgow Hammersmith Hampshire Harpenden Harrogate Herefordshire Hertfordshire Kent Leeds Liverpool London Maidenhead Maidstone Manchester Merseyside Middlesex Midlands Milton Keynes Norfolk North East North West North Yorkshire Norwich Nottingham Nottinghamshire Poole Reading Sandwich Scotland Slough South East South West Southampton Suffolk Surrey Sussex Thames Valley UK Warwickshire West Midlands West Sussex West Yorkshire Wiltshire York Yorkshire	3 months to 4 Jul 2008	Same period last year
Rank	398	371
Rank change on same period last year	-27
Matching contract IT job ads	202	307
As % of all UK contract IT job ads sampled	0.266 %	0.326 %
As % of the category below	0.295 %	0.355 %
Daily rates quoted	46	77
Average minimum daily rate	£344	£380
Average daily rate	£366	£412
% change on same period last year	-11.09 %
Average maximum daily rate	£388	£443
UK excluding London average daily rate	£360	£323
% change on same period last year	+11.34 %
Hourly rates quoted	13	43
Average minimum hourly rate	£17.43	£14.95
Average hourly rate	£19.11	£16.45
% change on same period last year	+16.12 %
Average maximum hourly rate	£20.79	£17.95
UK excluding London average hourly rate	£15.86	£14.86
% change on same period last year	+6.74 %
Job Titles UK
Matching contract IT job ads	68554	86361
As % of all UK contract IT job ads sampled	90.40 %	91.61 %
Daily rates quoted	21954	24993
Average minimum daily rate	£378	£392
Average daily rate	£405	£417
% change on same period last year	-3.05 %
Average maximum daily rate	£431	£443
UK excluding London average daily rate	£361	£352
% change on same period last year	+2.55 %
Hourly rates quoted	5870	6957
Average minimum hourly rate	£21.98	£24.55
Average hourly rate	£23.60	£26.06
% change on same period last year	-9.41 %
Average maximum hourly rate	£25.22	£27.56
UK excluding London average hourly rate	£23.28	£26.07
% change on same period last year	-10.69 %

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Support Consultant
Demand Trend

The chart provides the 3-month moving total beginning in 2004 of IT contractor jobs citing Support Consultant within the UK as a proportion of the total demand within the Job Titles category.

Support Consultant
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Consultant within the UK.

Support Consultant
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Support Consultant within the UK over the 3 months to 4 July 2008.

Support Consultant
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Consultant within the UK.

Support Consultant
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Consultant within the UK over the 3 months to 4 July 2008.

Support Consultant
Top 30 Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT job ads citing Support Consultant within the UK over the 3 months to 4 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
England	-11	192	£366	-12.27 %
London	+49	94	£370	-19.90 %
South East	-2	47	£358	+29.87 %
City of London	-15	20	£378	-20.52 %
Berkshire	+27	16	£325	+8.33 %
North West	-16	15	£400	+20.00 %
Yorkshire	+11	9	£321	+16.66 %
Hampshire	+15	8	£155	-52.30 %
East of England	-22	8	-	-
Reading	-3	8	£325	-
Manchester	-17	6	£363	-9.37 %
Scotland	+14	6	-	-
South West	+15	5	£425	-29.16 %
West Midlands	+1	5	£325	-45.79 %
Kent	+1	5	-	-
Middlesex	-	5	£300	-
West Yorkshire	+4	4	£240	-12.72 %
Leeds	-10	4	£240	-12.72 %
Hertfordshire	-5	4	-	-
Glasgow	+7	4	-	-
Midlands	+1	3	-	-
North East	+9	3	-	-
Herefordshire	-	3	-	-
Harpenden	-	3	-	-
Cheshire	-25	3	-	-
Surrey	-4	3	-	-
Buckinghamshire	+2	3	-	-
Thames Valley	+27	3	-	-
Slough	-	3	-	-
Milton Keynes	-7	2	-	-

Support Consultant
Top 30 Related IT Skills

For the 6 months to 4 July 2008, IT contractor jobs within the UK that cited Support Consultant in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Consultant in their job title.

1 113 (22.83 %) SAP 1 113 (22.83 %) Finance 2 85 (17.17 %) Windows 3 65 (13.13 %) Oracle 4 53 (10.71 %) SQL 5 51 (10.30 %) Unix 6 47 (9.495 %) Equities 7 44 (8.889 %) Active Directory 8 43 (8.687 %) Fidessa 9 39 (7.879 %) Microsoft 10 26 (5.253 %) Banking 10 26 (5.253 %) SAP SD 10 26 (5.253 %) MS Office 11 25 (5.051 %) SQL Server 11 25 (5.051 %) Windows XP

12 24 (4.848 %) Foreign Exchange (FX) 12 24 (4.848 %) Windows 2000 13 23 (4.646 %) Derivative 14 22 (4.444 %) ITIL 14 22 (4.444 %) SAP FI 15 21 (4.242 %) SAP CO 15 21 (4.242 %) SAP FI/CO 16 20 (4.040 %) Exchange Server 2003 16 20 (4.040 %) Solaris 16 20 (4.040 %) MS Excel 17 19 (3.838 %) Java 17 19 (3.838 %) Windows Server 2003 17 19 (3.838 %) Telecoms 17 19 (3.838 %) Security Cleared 18 18 (3.636 %) Pharmaceutical

Support Consultant
Top Related IT Skills by Category

For the 6 months to 4 July 2008, IT contractor jobs within the UK that cited Support Consultant in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Consultant in their job title. Up to 20 skills are shown per category.

Application Development 1 10 (2.020 %) WebSphere 2 9 (1.818 %) SAP Basis 2 9 (1.818 %) .NET 3 8 (1.616 %) HTML 4 7 (1.414 %) ASP 5 6 (1.212 %) SAP Business Workflow 6 5 (1.010 %) WebServices 7 4 (0.808 %) J2EE 7 4 (0.808 %) SAP XI 8 3 (0.606 %) CGI 8 3 (0.606 %) Middleware 8 3 (0.606 %) XML 8 3 (0.606 %) CSS 9 2 (0.404 %) JSP 9 2 (0.404 %) ASP.NET 9 2 (0.404 %) XSLT 10 1 (0.202 %) EDI 10 1 (0.202 %) X-Windows 10 1 (0.202 %) LAMP 10 1 (0.202 %) Struts	Application Platforms 1 20 (4.040 %) Exchange Server 2003 2 17 (3.434 %) MS Exchange 3 11 (2.222 %) IIS 4 9 (1.818 %) WebLogic 4 9 (1.818 %) SharePoint 4 9 (1.818 %) Lotus Notes 5 7 (1.414 %) NetWeaver 6 5 (1.010 %) Apache 6 5 (1.010 %) Tomcat 7 4 (0.808 %) Exchange Server 5.5 7 4 (0.808 %) Exchange Server 2007 8 3 (0.606 %) CMS 8 3 (0.606 %) LiveLink 9 2 (0.404 %) WebSphere MQ 9 2 (0.404 %) BizTalk Server 9 2 (0.404 %) TIBCO EMS 9 2 (0.404 %) Office Project Server 10 1 (0.202 %) SharePoint Server 2007 10 1 (0.202 %) WebSphere Message Broker 10 1 (0.202 %) Exchange Server 2000
Applications 1 26 (5.253 %) MS Office 2 20 (4.040 %) MS Excel 3 7 (1.414 %) MS Project 4 4 (0.808 %) MS PowerPoint 5 1 (0.202 %) MS Visio	Business Applications 1 26 (5.253 %) SAP SD 2 22 (4.444 %) SAP FI 3 21 (4.242 %) SAP FI/CO 3 21 (4.242 %) SAP CO 4 14 (2.828 %) SAP MM 5 12 (2.424 %) Summit 6 9 (1.818 %) SAP HR 7 7 (1.414 %) SAP Payroll 8 6 (1.212 %) assyst 8 6 (1.212 %) Oracle Financials 8 6 (1.212 %) Oracle 11i 8 6 (1.212 %) Oracle EBS 9 5 (1.010 %) Murex MxG2000 10 4 (0.808 %) Oracle Applications 10 4 (0.808 %) Line 500 11 3 (0.606 %) Cerner Millennium 11 3 (0.606 %) Kondor+ 11 3 (0.606 %) SAP CRM 11 3 (0.606 %) SAP PP 11 3 (0.606 %) SAP R/3
Communications & Networking 1 12 (2.424 %) Firewall 2 9 (1.818 %) SAN 3 8 (1.616 %) DNS 4 5 (1.010 %) Extranet 4 5 (1.010 %) VPN 4 5 (1.010 %) GPRS 4 5 (1.010 %) VoIP 5 4 (0.808 %) WAN 5 4 (0.808 %) TCP/IP 5 4 (0.808 %) VLAN 6 3 (0.606 %) IP Telephony 6 3 (0.606 %) Wi-Fi 6 3 (0.606 %) Internet 6 3 (0.606 %) DHCP 6 3 (0.606 %) SMS 6 3 (0.606 %) Bluetooth 7 2 (0.404 %) PBX 7 2 (0.404 %) CTI 7 2 (0.404 %) Wireless 7 2 (0.404 %) Intrusion Detection	Database & Business Intelligence 1 25 (5.051 %) SQL Server 2 17 (3.434 %) Crystal Reports 3 12 (2.424 %) SAP BW 4 9 (1.818 %) SAP BI 5 5 (1.010 %) RDBMS 5 5 (1.010 %) Oracle 8/8i 6 4 (0.808 %) SQL Server 2000 7 3 (0.606 %) SQL Server 2005 7 3 (0.606 %) MySQL 8 2 (0.404 %) Oracle 10g 8 2 (0.404 %) BusinessObjects 8 2 (0.404 %) Hyperion Essbase 8 2 (0.404 %) Oracle Reports 8 2 (0.404 %) Datawarehouse 8 2 (0.404 %) TOAD 8 2 (0.404 %) MOLAP 9 1 (0.202 %) Oracle Discoverer 9 1 (0.202 %) DTS 9 1 (0.202 %) Oracle 9i 9 1 (0.202 %) MS Access
Development Applications 1 2 (0.404 %) JUnit 2 1 (0.202 %) Visual Studio 2 1 (0.202 %) ClearCase 2 1 (0.202 %) XDE 2 1 (0.202 %) Ant	General 1 113 (22.83 %) Finance 2 26 (5.253 %) Banking 3 19 (3.838 %) Telecoms 4 18 (3.636 %) Pharmaceutical 5 17 (3.434 %) Back Office 6 14 (2.828 %) Manufacturing 7 11 (2.222 %) Government 7 11 (2.222 %) FMCG 8 10 (2.020 %) Education 9 9 (1.818 %) Investment Banking 10 8 (1.616 %) Front Office 11 6 (1.212 %) Retail 12 5 (1.010 %) Health 13 3 (0.606 %) Billing 13 3 (0.606 %) Auditing 14 2 (0.404 %) Local Government 14 2 (0.404 %) Financial Institution 15 1 (0.202 %) Aerospace 15 1 (0.202 %) Automotive 15 1 (0.202 %) Construction
Miscellaneous 1 47 (9.495 %) Equities 2 24 (4.848 %) Foreign Exchange (FX) 3 23 (4.646 %) Derivative 4 10 (2.020 %) Fixed Income 5 8 (1.616 %) Blackberry 6 7 (1.414 %) French Language 7 6 (1.212 %) Spanish Language 7 6 (1.212 %) AS400 8 5 (1.010 %) NHS 8 5 (1.010 %) Interest Rate Derivative 8 5 (1.010 %) Asset Management 9 4 (0.808 %) Clustering 10 3 (0.606 %) PDA 11 2 (0.404 %) Market Risk 11 2 (0.404 %) Mainframe 11 2 (0.404 %) IVR 12 1 (0.202 %) PACS 12 1 (0.202 %) Cryptography 12 1 (0.202 %) PKI 12 1 (0.202 %) Equity Derivative	Operating Systems 1 85 (17.17 %) Windows 2 51 (10.30 %) Unix 3 25 (5.051 %) Windows XP 4 24 (4.848 %) Windows 2000 5 20 (4.040 %) Solaris 6 19 (3.838 %) Windows Server 2003 7 12 (2.424 %) AIX 8 10 (2.020 %) Linux 9 8 (1.616 %) Windows NT 10 4 (0.808 %) Mac OS X 10 4 (0.808 %) Windows Mobile 11 2 (0.404 %) HPUX 12 1 (0.202 %) VxWorks
Processes & Methodologies 1 22 (4.444 %) ITIL 2 19 (3.838 %) Security Cleared 3 12 (2.424 %) Project Management 4 11 (2.222 %) Business Intelligence 4 11 (2.222 %) Migration 5 10 (2.020 %) Change Management 6 9 (1.818 %) ITSM 7 8 (1.616 %) PRINCE2 7 8 (1.616 %) Workflow 8 7 (1.414 %) Logistics 8 7 (1.414 %) Incident Management 8 7 (1.414 %) Service Management 8 7 (1.414 %) Problem Management 9 6 (1.212 %) SC Cleared 10 5 (1.010 %) Time Management 10 5 (1.010 %) CRM 11 4 (0.808 %) ERP 11 4 (0.808 %) SOA 11 4 (0.808 %) Service Delivery 11 4 (0.808 %) Content Management	Programming Languages 1 53 (10.71 %) SQL 2 19 (3.838 %) Java 3 16 (3.232 %) Perl 4 15 (3.030 %) VBA 5 12 (2.424 %) ABAP 6 11 (2.222 %) C++ 7 10 (2.020 %) VB 8 9 (1.818 %) Transact-SQL 8 9 (1.818 %) Shell Script 9 8 (1.616 %) PHP 10 7 (1.414 %) C 11 6 (1.212 %) C# 12 4 (0.808 %) PL/SQL 12 4 (0.808 %) RPG 13 3 (0.606 %) VBScript 14 2 (0.404 %) Korn 15 1 (0.202 %) JavaScript 15 1 (0.202 %) VB.NET 15 1 (0.202 %) PeopleCode 15 1 (0.202 %) COBOL
Qualifications 1 17 (3.434 %) Microsoft Certification 2 15 (3.030 %) MCSE 3 4 (0.808 %) Citrix Certification 3 4 (0.808 %) MCP 3 4 (0.808 %) Cisco Certification 4 3 (0.606 %) CCNA 4 3 (0.606 %) ACCA 4 3 (0.606 %) CIMA 4 3 (0.606 %) PMP 5 2 (0.404 %) PMI Certification 5 2 (0.404 %) Degree 5 2 (0.404 %) PRINCE2 Practitioner 5 2 (0.404 %) CCA 6 1 (0.202 %) CCIE 6 1 (0.202 %) CCEA 6 1 (0.202 %) CCVP 6 1 (0.202 %) MOS 6 1 (0.202 %) ACHDS 6 1 (0.202 %) MCDST 6 1 (0.202 %) CIPD	Quality Assurance & Compliance 1 10 (2.020 %) SLA 2 3 (0.606 %) QA 3 2 (0.404 %) Sarbanes-Oxley 4 1 (0.202 %) JSP 440
System Software 1 44 (8.889 %) Active Directory 2 6 (1.212 %) ISA Server 3 4 (0.808 %) NetBackup 3 4 (0.808 %) Citrix Presentation Server 4 3 (0.606 %) VMware Infrastructure 4 3 (0.606 %) Backup Exec 5 1 (0.202 %) WebMarshal 5 1 (0.202 %) VMware ESX 5 1 (0.202 %) MetaFrame 5 1 (0.202 %) Terminal Services	Systems Management 1 10 (2.020 %) CONTROL-M 2 4 (0.808 %) OpenView 2 4 (0.808 %) MOM 3 3 (0.606 %) Systems Management Server (SMS) 3 3 (0.606 %) AutoSys 3 3 (0.606 %) Tivoli Storage Manager 4 2 (0.404 %) OVOW 4 2 (0.404 %) WSUS 4 2 (0.404 %) EMC NetWorker 4 2 (0.404 %) OVPI 4 2 (0.404 %) Legato 4 2 (0.404 %) Tivoli 5 1 (0.202 %) Norton AntiVirus 5 1 (0.202 %) BMC PATROL
Vendors 1 113 (22.83 %) SAP 2 65 (13.13 %) Oracle 3 43 (8.687 %) Fidessa 4 39 (7.879 %) Microsoft 5 17 (3.434 %) Sybase 5 17 (3.434 %) Cisco 6 16 (3.232 %) Murex 6 16 (3.232 %) HP 7 12 (2.424 %) Citrix 8 9 (1.818 %) Lotus 8 9 (1.818 %) VMware 9 6 (1.212 %) PeopleSoft 9 6 (1.212 %) IBM 10 5 (1.010 %) Calypso 10 5 (1.010 %) Symantec 11 4 (0.808 %) TIBCO 11 4 (0.808 %) Agresso 11 4 (0.808 %) Sage 12 3 (0.606 %) CheckPoint 12 3 (0.606 %) VERITAS