The table below looks at the statistics for the Support Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Manager in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Support Manager
Rank 537 503 503
Rank change year-on-year
-34 0
Contract jobs requiring a Support Manager 74 97 69
As % of all contract IT jobs located in the UK 0.13% 0.18% 0.14%
As % of the Job Titles category 0.14% 0.19% 0.15%
Number of daily rates quoted 57 70 44
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£425 £425 £363
Average daily rate % change year-on-year
- +17.24%
90% offered a daily rate of more than £270 £315 £218
10% offered a daily rate of more than £650 £603 £585
UK excluding London average daily rate £431 £375 £338
% change year-on-year
+15.00% +11.11%
Number of hourly rates quoted 1 0 5
Average hourly rate £17.00 - £22.50
UK excluding London average hourly rate - - £22.50

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52776 50579 47249
As % of all contract IT jobs located in the UK 92.47% 92.50% 92.58%
Number of daily rates quoted 33542 30709 27642
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1943 1998 2143
Average hourly rate £17.00 £16.50 £18.00
Average hourly rate % change year-on-year
+3.03% -8.33%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.80 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager within the UK.

Support Manager Daily Rate Trend in the UK

Support Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager within the UK over the 3 months to 29 July 2015.

Support Manager Daily Rate Histogram in the UK

Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager within the UK.

Support Manager Hourly Rate Trend in the UK

Support Manager
Top 26 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Manager within the UK over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -33 72 £431 +1.47% 35
London +11 45 £425 -10.05% 11
North West -16 10 £469 +24.17% 4
Manchester - 10 £469 - 3
South West +8 7 £324 -16.45% 1
City of London +2 7 £450 +9.75%
South East -47 4 £375 - 10
West Midlands - 4 £268 - 3
Berkshire +5 2 £315 -17.10% 2
East Sussex -3 2 £375 -9.09%
Brighton -10 2 £375 -11.76%
Birmingham - 2 - - 2
Wiltshire -4 1 - -
Yorkshire -23 1 £325 +3.17% 4
East Midlands - 1 £263 - 1
Warwickshire - 1 £210 -
Hayes - 1 £340 -
Kingston Upon Thames - 1 £277 -
Mayfair - 1 £250 -
Northampton - 1 £263 -
Leeds - 1 £325 - 1
Swindon - 1 - -
West Yorkshire - 1 £325 - 1
Northamptonshire - 1 £263 -
Bristol - 1 £210 - 1
Gloucestershire - 1 - -

Support Manager
Top 30 Related IT Skills

For the 6 months to 29 July 2015, IT contractor jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title.

1 50 (31.65%) ITIL
2 37 (23.42%) Finance
3 26 (16.46%) Microsoft
4 21 (13.29%) SQL
4 21 (13.29%) Service Delivery
5 20 (12.66%) Project Management
6 19 (12.03%) MS Office
7 17 (10.76%) Security Cleared
7 17 (10.76%) Service Management
7 17 (10.76%) SharePoint
8 16 (10.13%) Oracle
8 16 (10.13%) Stakeholder Management
9 15 (9.49%) Java
9 15 (9.49%) PRINCE2
10 14 (8.86%) CRM
10 14 (8.86%) Agile Software Development
11 13 (8.23%) SLA
12 12 (7.59%) Windows
12 12 (7.59%) Change Management
13 11 (6.96%) Migration
13 11 (6.96%) QA
14 10 (6.33%) UNIX
14 10 (6.33%) MS Excel
15 9 (5.70%) SAP
15 9 (5.70%) .NET
15 9 (5.70%) Configuration Management
15 9 (5.70%) Analytical Skills
16 8 (5.06%) Hyperion Smart View
16 8 (5.06%) Microsoft Azure
16 8 (5.06%) SC Cleared

Support Manager
Top Related IT Skills by Category

For the 6 months to 29 July 2015, IT contractor jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (10.76%) SharePoint
2 7 (4.43%) Lync
3 6 (3.80%) JBoss
4 5 (3.16%) Tomcat
5 2 (1.27%) IBM Notes
6 1 (0.63%) Lotus Domino
6 1 (0.63%) IIS
6 1 (0.63%) MS Exchange
6 1 (0.63%) Blackberry Enterprise Server
6 1 (0.63%) Drupal
6 1 (0.63%) Exchange Server 2010
Applications
1 19 (12.03%) MS Office
2 10 (6.33%) MS Excel
3 4 (2.53%) MS Project
4 3 (1.90%) MS Visio
4 3 (1.90%) MS PowerPoint
Business Applications
1 8 (5.06%) Hyperion Planning
2 4 (2.53%) Aareon QL
3 3 (1.90%) Dynamics AX
3 3 (1.90%) Dynamics NAV
4 2 (1.27%) Dynamics CRM
4 2 (1.27%) Agresso
4 2 (1.27%) Oracle Applications
5 1 (0.63%) SAP Business One
Cloud Services
1 8 (5.06%) Microsoft Azure
2 2 (1.27%) Office 365
3 1 (0.63%) Google Analytics
Communications & Networking
1 6 (3.80%) Firewall
2 5 (3.16%) WAN
3 4 (2.53%) LAN
3 4 (2.53%) Network Security
4 3 (1.90%) DNS
4 3 (1.90%) ATM
4 3 (1.90%) MPLS
5 2 (1.27%) VPN
5 2 (1.27%) Internet
6 1 (0.63%) SSL
6 1 (0.63%) SAN
6 1 (0.63%) PABX
6 1 (0.63%) VoIP
6 1 (0.63%) SMTP
6 1 (0.63%) DHCP
6 1 (0.63%) HTTP
6 1 (0.63%) TCP/IP
6 1 (0.63%) BGP
6 1 (0.63%) ICMP
6 1 (0.63%) H.323
Database & Business Intelligence
1 8 (5.06%) Data Warehouse
1 8 (5.06%) BusinessObjects
1 8 (5.06%) Essbase
1 8 (5.06%) Hyperion Smart View
2 6 (3.80%) Oracle Database
3 5 (3.16%) Oracle Database 11g
4 3 (1.90%) SQL Server
5 2 (1.27%) DB2
5 2 (1.27%) Azure SQL Database
6 1 (0.63%) SQL Server 2005
6 1 (0.63%) EDRMS
Development Applications
1 2 (1.27%) JIRA
2 1 (0.63%) Team Foundation Server
2 1 (0.63%) Visual Studio
General
1 37 (23.42%) Finance
2 8 (5.06%) Retail
3 7 (4.43%) Publishing
3 7 (4.43%) Banking
4 6 (3.80%) Front Office
5 4 (2.53%) Financial Institution
6 3 (1.90%) Local Government
6 3 (1.90%) Legal
6 3 (1.90%) Manufacturing
7 2 (1.27%) Telecoms
7 2 (1.27%) Law
7 2 (1.27%) Marketing
7 2 (1.27%) Investment Banking
8 1 (0.63%) Billing
8 1 (0.63%) Advertising
Libraries, Frameworks & Software Standards
1 9 (5.70%) .NET
2 5 (3.16%) J2EE
2 5 (3.16%) Web Services
3 2 (1.27%) Middleware
4 1 (0.63%) .NET Framework
4 1 (0.63%) FIX Protocol
4 1 (0.63%) HTML
4 1 (0.63%) Rendezvous
Miscellaneous
1 9 (5.70%) Analytical Skills
2 6 (3.80%) NHS
3 4 (2.53%) Client/Server
3 4 (2.53%) Management Information System
4 3 (1.90%) Fixed Income
4 3 (1.90%) Foreign Exchange (FX)
4 3 (1.90%) EPoS
4 3 (1.90%) Mainframe
4 3 (1.90%) Performance Metrics
4 3 (1.90%) Data Centre
5 2 (1.27%) User Experience
5 2 (1.27%) CMDB
5 2 (1.27%) Wiki
5 2 (1.27%) Blackberry
5 2 (1.27%) PMI
6 1 (0.63%) Thin Client
6 1 (0.63%) Clustering
6 1 (0.63%) Equities
6 1 (0.63%) Freedom of Information
6 1 (0.63%) Contract for Difference
Operating Systems
1 12 (7.59%) Windows
2 10 (6.33%) UNIX
3 3 (1.90%) Windows Server 2003
4 2 (1.27%) Windows Server 2008
4 2 (1.27%) Windows 7
4 2 (1.27%) AIX
4 2 (1.27%) Linux
4 2 (1.27%) Windows 8
5 1 (0.63%) Windows 2000
5 1 (0.63%) Apple iOS
5 1 (0.63%) Android
Processes & Methodologies
1 50 (31.65%) ITIL
2 21 (13.29%) Service Delivery
3 20 (12.66%) Project Management
4 17 (10.76%) Service Management
5 16 (10.13%) Stakeholder Management
6 15 (9.49%) PRINCE2
7 14 (8.86%) CRM
7 14 (8.86%) Agile Software Development
8 12 (7.59%) Change Management
9 11 (6.96%) Migration
10 9 (5.70%) Configuration Management
11 8 (5.06%) ERP
11 8 (5.06%) Programme Management
11 8 (5.06%) Performance Management
12 7 (4.43%) Problem Management
12 7 (4.43%) E-Commerce
13 6 (3.80%) Supplier Management
13 6 (3.80%) Incident Management
13 6 (3.80%) BPMN
13 6 (3.80%) Waterfall
Programming Languages
1 21 (13.29%) SQL
2 15 (9.49%) Java
3 7 (4.43%) C
4 6 (3.80%) C#
5 5 (3.16%) PL/SQL
6 2 (1.27%) COBOL
6 2 (1.27%) Python
7 1 (0.63%) C++
7 1 (0.63%) JavaScript
7 1 (0.63%) Perl
7 1 (0.63%) VB
7 1 (0.63%) VB.NET
7 1 (0.63%) ABAP
Qualifications
1 17 (10.76%) Security Cleared
2 8 (5.06%) SC Cleared
2 8 (5.06%) DV Cleared
3 7 (4.43%) ITIL Certification
4 5 (3.16%) Degree
5 3 (1.90%) MCSE
5 3 (1.90%) CCNA
5 3 (1.90%) Cisco Certification
5 3 (1.90%) Microsoft Certification
6 2 (1.27%) PMP
6 2 (1.27%) PMI Certification
7 1 (0.63%) PRINCE2 Practitioner
7 1 (0.63%) APMP
Quality Assurance & Compliance
1 13 (8.23%) SLA
2 11 (6.96%) QA
3 3 (1.90%) ISO/IEC 27001
4 1 (0.63%) P3O
System Software
1 8 (5.06%) Active Directory
2 4 (2.53%) VMware Infrastructure
3 1 (0.63%) Hyper-V
3 1 (0.63%) vSphere
3 1 (0.63%) ISA Server
3 1 (0.63%) VMware Workstation
3 1 (0.63%) Microsoft App-V
Systems Management
1 8 (5.06%) SCCM
2 3 (1.90%) ITRS Geneos
3 2 (1.27%) Cisco CUCM
4 1 (0.63%) Symantec Endpoint Protection
4 1 (0.63%) Cisco UCCX
4 1 (0.63%) Tivoli Storage Manager
4 1 (0.63%) MIMEsweeper
4 1 (0.63%) Cisco IPCC
4 1 (0.63%) Backup Exec
Vendors
1 26 (16.46%) Microsoft
2 16 (10.13%) Oracle
3 9 (5.70%) SAP
4 8 (5.06%) Hyperion
5 7 (4.43%) Red Hat
6 5 (3.16%) Cisco
6 5 (3.16%) VMware
7 4 (2.53%) Northgate
7 4 (2.53%) Civica
7 4 (2.53%) Orchard
7 4 (2.53%) Aareon
8 2 (1.27%) Lotus
8 2 (1.27%) LANDesk
8 2 (1.27%) Endeca
8 2 (1.27%) RedPrairie
8 2 (1.27%) JDA
8 2 (1.27%) HP
9 1 (0.63%) Dell
9 1 (0.63%) EMC
9 1 (0.63%) Citrix
Glasgow, Lanarkshire
TEKsystems
Posted: 6 days ago
London
Real Staffing
Rate: £300 - £325 per day + competitive
Posted: 7 days ago