The statistics below represent IT contracts advertised across the UK that had Support Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Support Manager
Rank 577 582 559
Rank change year-on-year
+5 -23
Contract jobs requiring a Support Manager 62 75 83
As % of all contract IT jobs located in the UK 0.12% 0.13% 0.15%
As % of the Job Titles category 0.12% 0.14% 0.16%
Number of daily rates quoted 37 59 59
Median daily rate £419 £450 £400
Median daily rate % change year-on-year
-6.94% +12.50%
90% offered a daily rate of more than £214 £250 £288
10% offered a daily rate of more than £533 £530 £625
UK excluding London median daily rate £413 £453 £380
% change year-on-year
-8.94% +19.21%
Number of hourly rates quoted 0 4 3
Median hourly rate - £21.06 £18.00
Median hourly rate % change year-on-year
- +17.00%
UK excluding London median hourly rate - £25.12 -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50509 55363 53299
As % of all contract IT jobs located in the UK 94.74% 94.95% 94.63%
Number of daily rates quoted 32914 35215 32203
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £250 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1615 2084 2078
Median hourly rate £16.50 £17.33 £17.00
Median hourly rate % change year-on-year
-4.78% +1.94%
90% offered a hourly rate of more than £10.88 £11.00 £10.57
10% offered a hourly rate of more than £45.00 £42.50 £40.00
UK excluding London median hourly rate £16.50 £17.00 £16.72
% change year-on-year
-2.94% +1.67%

Support Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in the UK

Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager within the UK.

Support Manager Daily Rate Trend in the UK

Support Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager within the UK over the 3 months to 28 August 2016.

Support Manager Daily Rate Histogram in the UK

Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager within the UK.

Support Manager Hourly Rate Trend in the UK

Support Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Manager within the UK over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -12 57 £425 -5.55% 23
London -23 19 £438 +3.11% 5
South East +20 15 £475 - 3
West Midlands -20 7 £459 +118.57% 1
Buckinghamshire - 7 £488 -
East of England +18 5 £350 -26.31% 10
North West -2 5 £406 -16.66%
City of London +36 4 £350 -24.32%
Scotland +11 4 £278 -7.50% 1
East Midlands - 4 £425 - 2
Hampshire - 4 £265 -
South West +8 3 £300 -7.33% 1
Essex -2 3 £475 -
Birmingham -10 3 £459 -
High Wycombe - 3 £525 -
Milton Keynes - 3 £475 -
Lancashire +18 2 £413 -
Glasgow +12 2 £320 -
Cheshire +8 2 £425 -22.72%
Oxfordshire - 2 - -
Coventry - 2 £450 -
Blackpool - 2 £413 -
Northampton - 2 £425 -
Nottingham - 2 £388 -
Oxford - 2 - -
Northamptonshire - 2 £425 - 2
Nottinghamshire - 2 £388 -
North Lanarkshire - 2 £218 -
Motherwell - 2 £218 -
Warrington +15 1 - -

Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 28 August 2016, Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Manager in the job title.

1 44 (32.59%) ITIL
2 35 (25.93%) Finance
3 25 (18.52%) Windows
4 24 (17.78%) Microsoft
5 19 (14.07%) Security Cleared
6 18 (13.33%) Service Management
7 17 (12.59%) Change Management
8 16 (11.85%) Project Management
8 16 (11.85%) Linux
8 16 (11.85%) Oracle
8 16 (11.85%) Agile Software Development
9 15 (11.11%) SLA
9 15 (11.11%) SC Cleared
10 14 (10.37%) SQL
10 14 (10.37%) Service Delivery
11 13 (9.63%) MS Excel
11 13 (9.63%) Cisco
11 13 (9.63%) Problem Management
12 11 (8.15%) Banking
13 10 (7.41%) Data Centre
13 10 (7.41%) Active Directory
13 10 (7.41%) SQL Server
13 10 (7.41%) Incident Management
14 9 (6.67%) Retail
14 9 (6.67%) Citrix
14 9 (6.67%) SharePoint
14 9 (6.67%) ITSM
14 9 (6.67%) Analytical Skills
14 9 (6.67%) ServiceNow
14 9 (6.67%) Continuous Improvement

Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (6.67%) SharePoint
2 5 (3.70%) MS Exchange
3 4 (2.96%) Apache
4 3 (2.22%) Exchange Server 2010
4 3 (2.22%) WordPress
5 2 (1.48%) CMS
6 1 (0.74%) Drupal
6 1 (0.74%) JBoss
6 1 (0.74%) Skype for Business
6 1 (0.74%) WebSphere
Applications
1 13 (9.63%) MS Excel
2 6 (4.44%) MS Office
3 3 (2.22%) MS PowerPoint
4 2 (1.48%) MS Visio
5 1 (0.74%) MS Project
Business Applications
1 2 (1.48%) Oracle Cash Management
2 1 (0.74%) BASE24
2 1 (0.74%) CODA-Financials
2 1 (0.74%) Cognos Planning
2 1 (0.74%) Oracle EBS R12
Cloud Services
1 4 (2.96%) Microsoft Azure
2 2 (1.48%) SaaS
3 1 (0.74%) Google Analytics
Communications & Networking
1 5 (3.70%) Cisco ASA
1 5 (3.70%) Cisco IOS
1 5 (3.70%) LAN
1 5 (3.70%) TCP/IP
1 5 (3.70%) VPN
1 5 (3.70%) WAN
1 5 (3.70%) Wireless
2 4 (2.96%) BGP
2 4 (2.96%) Cisco Wireless
2 4 (2.96%) HSRP
2 4 (2.96%) IPsec
2 4 (2.96%) NX-OS
2 4 (2.96%) OSPF
2 4 (2.96%) SSL
2 4 (2.96%) VRRP
3 3 (2.22%) Intranet
4 2 (1.48%) Cisco IPT
4 2 (1.48%) IP Telephony
5 1 (0.74%) Cisco Nexus
5 1 (0.74%) Radio Access Network
Database & Business Intelligence
1 10 (7.41%) SQL Server
2 4 (2.96%) Oracle Database
3 2 (1.48%) DB2
3 2 (1.48%) Oracle Reports
3 2 (1.48%) QlikView
4 1 (0.74%) BusinessObjects
4 1 (0.74%) Crystal Reports
4 1 (0.74%) PostgreSQL
Development Applications
1 4 (2.96%) Jenkins
2 2 (1.48%) JIRA
3 1 (0.74%) Artifactory
3 1 (0.74%) Atlassian Bamboo
3 1 (0.74%) Sonatype Nexus
3 1 (0.74%) Subversion
General
1 35 (25.93%) Finance
2 11 (8.15%) Banking
3 9 (6.67%) Retail
4 7 (5.19%) Investment Banking
4 7 (5.19%) Telecoms
5 5 (3.70%) Back Office
5 5 (3.70%) Legal
6 3 (2.22%) Law
7 2 (1.48%) Advertising
7 2 (1.48%) Front Office
8 1 (0.74%) Billing
8 1 (0.74%) Manufacturing
8 1 (0.74%) Marketing
8 1 (0.74%) Military
Libraries, Frameworks & Software Standards
1 8 (5.93%) .NET
2 5 (3.70%) CSS
3 3 (2.22%) Middleware
4 1 (0.74%) .NET Framework
4 1 (0.74%) Spring
4 1 (0.74%) XML
Miscellaneous
1 10 (7.41%) Data Centre
2 9 (6.67%) Analytical Skills
3 8 (5.93%) Management Information System
4 4 (2.96%) NHS
5 3 (2.22%) EPoS
6 2 (1.48%) Computer Science
6 2 (1.48%) Credit Risk
6 2 (1.48%) Data Protection Act
6 2 (1.48%) iSeries
6 2 (1.48%) Virtual Team
7 1 (0.74%) Blog
7 1 (0.74%) BYOD
7 1 (0.74%) Driving Licence
7 1 (0.74%) EMC VNX
7 1 (0.74%) Enterprise Software
7 1 (0.74%) iPhone
7 1 (0.74%) Learning Management System
7 1 (0.74%) Mathematics
7 1 (0.74%) Performance Metrics
7 1 (0.74%) Wiki
Operating Systems
1 25 (18.52%) Windows
2 16 (11.85%) Linux
3 7 (5.19%) Red Hat Enterprise Linux
3 7 (5.19%) Windows 7
3 7 (5.19%) Windows Server
4 6 (4.44%) Unix
5 5 (3.70%) Windows 8
5 5 (3.70%) Windows Server 2012
6 4 (2.96%) CentOS
7 1 (0.74%) AIX
7 1 (0.74%) Apple iOS
7 1 (0.74%) HPUX
7 1 (0.74%) Solaris
7 1 (0.74%) Windows Server 2008
7 1 (0.74%) Windows XP
Processes & Methodologies
1 44 (32.59%) ITIL
2 18 (13.33%) Service Management
3 17 (12.59%) Change Management
4 16 (11.85%) Agile Software Development
4 16 (11.85%) Project Management
5 14 (10.37%) Service Delivery
6 13 (9.63%) Problem Management
7 10 (7.41%) Incident Management
8 9 (6.67%) Continuous Improvement
8 9 (6.67%) ITSM
9 8 (5.93%) Stakeholder Management
10 7 (5.19%) DevOps
10 7 (5.19%) Mentoring
10 7 (5.19%) Release Management
11 6 (4.44%) Configuration Management
11 6 (4.44%) Risk Management
12 5 (3.70%) Campaign Management
12 5 (3.70%) People Management
12 5 (3.70%) Service Design
12 5 (3.70%) User Acceptance Testing
Programming Languages
1 14 (10.37%) SQL
2 5 (3.70%) Java
3 3 (2.22%) Perl
3 3 (2.22%) Shell Script
3 3 (2.22%) VBA
4 2 (1.48%) PowerShell
4 2 (1.48%) VB
5 1 (0.74%) Bash Shell
5 1 (0.74%) C
5 1 (0.74%) C#
5 1 (0.74%) C++
5 1 (0.74%) Korn
5 1 (0.74%) VBScript
Qualifications
1 19 (14.07%) Security Cleared
2 15 (11.11%) SC Cleared
3 6 (4.44%) ITIL Certification
4 5 (3.70%) Degree
4 5 (3.70%) Microsoft Certification
5 3 (2.22%) CCNA
5 3 (2.22%) Cisco Certification
5 3 (2.22%) MCSE
6 2 (1.48%) CISA
6 2 (1.48%) CRISC
6 2 (1.48%) CTC Cleared
6 2 (1.48%) DV Cleared
6 2 (1.48%) ISACA
6 2 (1.48%) MCITP
6 2 (1.48%) MCP
6 2 (1.48%) MCTS
6 2 (1.48%) Oracle Certification
7 1 (0.74%) DBS Check
7 1 (0.74%) HNC
7 1 (0.74%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 15 (11.11%) SLA
2 2 (1.48%) Disclosure Scotland
2 2 (1.48%) ISO/IEC 27001
2 2 (1.48%) QA
2 2 (1.48%) Sarbanes-Oxley
3 1 (0.74%) ISO 8583
3 1 (0.74%) ISO 9001
System Software
1 10 (7.41%) Active Directory
2 6 (4.44%) VMware Infrastructure
3 2 (1.48%) Hyper-V
3 2 (1.48%) Virtual Machines
4 1 (0.74%) VMware ESX
4 1 (0.74%) XenServer
Systems Management
1 5 (3.70%) Puppet
2 4 (2.96%) ZABBIX
3 3 (2.22%) Control-M
3 3 (2.22%) ITRS Geneos
3 3 (2.22%) SCCM
4 2 (1.48%) Perfmon
4 2 (1.48%) SCVMM
5 1 (0.74%) AirWatch
5 1 (0.74%) EMC NetWorker
5 1 (0.74%) HP Data Protector
5 1 (0.74%) Nagios
5 1 (0.74%) NetBackup
5 1 (0.74%) SCOM
5 1 (0.74%) SCOrch
5 1 (0.74%) Tivoli
5 1 (0.74%) Tivoli Storage Manager
Vendors
1 24 (17.78%) Microsoft
2 16 (11.85%) Oracle
3 13 (9.63%) Cisco
4 9 (6.67%) Citrix
4 9 (6.67%) ServiceNow
5 8 (5.93%) VMware
6 6 (4.44%) Red Hat
7 5 (3.70%) Sybase
8 3 (2.22%) Bloomberg
8 3 (2.22%) Cognos
8 3 (2.22%) Reuters
8 3 (2.22%) SAP
9 2 (1.48%) FactSet
9 2 (1.48%) HP
9 2 (1.48%) iManage
9 2 (1.48%) Siemens
9 2 (1.48%) SmartStream
9 2 (1.48%) Sun
10 1 (0.74%) Calypso
10 1 (0.74%) EMC