The statistics below represent IT contracts advertised across the UK that had Support Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 21 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Support Manager
UK
Rank 535 522 518
Rank change year-on-year
-13 -4
Contract jobs requiring a Support Manager 47 105 89
As % of all contract IT jobs located in the UK 0.11% 0.21% 0.18%
As % of the Job Titles category 0.11% 0.22% 0.19%
Number of daily rates quoted 35 71 56
Median daily rate £413 £414 £355
Median daily rate % change year-on-year
-0.42% +16.69%
90% offered a daily rate of more than £348 £264 £219
10% offered a daily rate of more than £513 £500 £513
UK excluding London median daily rate £425 £418 £355
% change year-on-year
+1.67% +17.74%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £33.00
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
41727 48141 48107
As % of all contract IT jobs located in the UK 94.76% 94.74% 94.66%
Number of daily rates quoted 27140 30642 30268
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 1485 1738 1911
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year
+2.85% +6.06%
90% offered a hourly rate of more than £11.13 £10.75 £10.50
10% offered a hourly rate of more than £45.50 £47.50 £37.50
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

Support Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in the UK

Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager within the UK.

Support Manager Daily Rate Trend in the UK

Support Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager within the UK over the 3 months to 21 January 2017.

Support Manager Daily Rate Histogram in the UK

Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager within the UK.

Support Manager Hourly Rate Trend in the UK

Support Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Manager within the UK over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -35 44 £425 +1.67% 28
London -5 24 £395 -1.25% 8
East Midlands +7 8 £500 +53.84%
South East +6 8 £381 -10.29% 8
Northamptonshire - 7 £500 -
City of London -10 4 £400 +24.03% 2
Hampshire - 3 £425 - 2
West Sussex +8 2 £388 +3.33%
Scotland +27 1 £350 - 2
West Yorkshire +26 1 - - 1
Edinburgh +21 1 £350 - 2
Yorkshire +18 1 - - 1
Reading +11 1 - -
Berkshire +10 1 - - 2
Surrey +10 1 £375 -11.76%
South West +10 1 £425 +51.11% 1
North West +9 1 £425 -15.00% 2
Cheshire +9 1 £425 -15.00%
Leeds +7 1 - - 1
Milton Keynes +6 1 £363 -12.86% 1
Buckinghamshire +3 1 £363 -12.86% 3
Nottinghamshire +3 1 - -
Nottingham +1 1 - -
West Midlands +1 1 £475 +45.59% 3
East of England -7 1 - - 5
Canary Wharf - 1 £200 -
Portsmouth - 1 £350 -
Stoke-on-Trent - 1 £475 -
Staffordshire - 1 £475 - 1
Norfolk - 1 - -

Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 21 January 2017, Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Manager in the job title.

1 44 (35.77%) ITIL
2 37 (30.08%) Finance
3 28 (22.76%) Service Delivery
4 22 (17.89%) Security Cleared
5 21 (17.07%) Service Management
6 20 (16.26%) Project Management
6 20 (16.26%) Microsoft
7 17 (13.82%) SQL
8 16 (13.01%) Change Management
9 15 (12.20%) Active Directory
10 14 (11.38%) SLA
11 13 (10.57%) Stakeholder Management
11 13 (10.57%) Cisco
11 13 (10.57%) Oracle
11 13 (10.57%) SC Cleared
12 12 (9.76%) Data Centre
12 12 (9.76%) Windows
13 11 (8.94%) MS Excel
14 10 (8.13%) Problem Management
14 10 (8.13%) Agile Software Development
14 10 (8.13%) Service Design
15 9 (7.32%) Banking
15 9 (7.32%) Retail
15 9 (7.32%) SharePoint
15 9 (7.32%) Citrix
15 9 (7.32%) ITIL Certification
15 9 (7.32%) VMware
16 8 (6.50%) IBM
16 8 (6.50%) MS Exchange
16 8 (6.50%) Microsoft Azure

Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (7.32%) SharePoint
2 8 (6.50%) MS Exchange
3 2 (1.63%) JBoss
4 1 (0.81%) Apache
4 1 (0.81%) BizTalk Server
4 1 (0.81%) Confluence
4 1 (0.81%) Exchange Server 2010
4 1 (0.81%) IIS
4 1 (0.81%) Skype for Business
Applications
1 11 (8.94%) MS Excel
2 3 (2.44%) MS Office
3 2 (1.63%) MS Project
4 1 (0.81%) MS Visio
Business Applications
1 8 (6.50%) Oracle EBS R12
2 2 (1.63%) Oracle EBS
3 1 (0.81%) CODA-Financials
3 1 (0.81%) Cognos Planning
3 1 (0.81%) Dynamics CRM
3 1 (0.81%) Oracle Applications
Cloud Services
1 8 (6.50%) Microsoft Azure
2 3 (2.44%) Taleo
3 1 (0.81%) SaaS
Communications & Networking
1 5 (4.07%) LAN
1 5 (4.07%) WAN
1 5 (4.07%) Wireless
2 4 (3.25%) BGP
2 4 (3.25%) Cisco ASA
2 4 (3.25%) Cisco IOS
2 4 (3.25%) Cisco Wireless
2 4 (3.25%) HSRP
2 4 (3.25%) IPsec
2 4 (3.25%) NX-OS
2 4 (3.25%) OSPF
2 4 (3.25%) SSL
2 4 (3.25%) TCP/IP
2 4 (3.25%) VPN
2 4 (3.25%) VRRP
3 2 (1.63%) DHCP
3 2 (1.63%) DNS
3 2 (1.63%) VoIP
4 1 (0.81%) Softphone
Database & Business Intelligence
1 6 (4.88%) SQL Server
2 4 (3.25%) Oracle Database
3 1 (0.81%) Crystal Reports
3 1 (0.81%) Electronic Patient Records
3 1 (0.81%) MS Access
3 1 (0.81%) MySQL
3 1 (0.81%) Oracle BI EE
3 1 (0.81%) PostgreSQL
Development Applications
1 3 (2.44%) JIRA
2 1 (0.81%) Artifactory
2 1 (0.81%) Atlassian Bamboo
2 1 (0.81%) Subversion
2 1 (0.81%) Talend Open Studio
General
1 37 (30.08%) Finance
2 9 (7.32%) Banking
2 9 (7.32%) Retail
3 4 (3.25%) Billing
4 2 (1.63%) Retail Banking
5 1 (0.81%) Advertising
5 1 (0.81%) Marketing
5 1 (0.81%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 3 (2.44%) .NET
1 3 (2.44%) Web Services
2 1 (0.81%) .NET Framework
2 1 (0.81%) LAMP
2 1 (0.81%) Spring
2 1 (0.81%) WS-I
Miscellaneous
1 12 (9.76%) Data Centre
2 6 (4.88%) Analytical Skills
3 5 (4.07%) Virtual Team
4 3 (2.44%) NHS
5 2 (1.63%) Management Information System
6 1 (0.81%) Blackberry
6 1 (0.81%) BYOD
6 1 (0.81%) Client/Server
6 1 (0.81%) Data Extraction
6 1 (0.81%) e-Learning
6 1 (0.81%) Mobile Computing
6 1 (0.81%) Social Media
6 1 (0.81%) Statistics
Operating Systems
1 12 (9.76%) Windows
2 6 (4.88%) Linux
3 4 (3.25%) Unix
4 3 (2.44%) Windows 7
5 2 (1.63%) Windows Server
5 2 (1.63%) Windows XP
6 1 (0.81%) Android
6 1 (0.81%) Apple iOS
6 1 (0.81%) Mac OS X
6 1 (0.81%) Red Hat Enterprise Linux
6 1 (0.81%) Windows Server 2003
6 1 (0.81%) Windows Server 2008
Processes & Methodologies
1 44 (35.77%) ITIL
2 28 (22.76%) Service Delivery
3 21 (17.07%) Service Management
4 20 (16.26%) Project Management
5 16 (13.01%) Change Management
6 13 (10.57%) Stakeholder Management
7 10 (8.13%) Agile Software Development
7 10 (8.13%) Problem Management
7 10 (8.13%) Service Design
8 7 (5.69%) DevOps
8 7 (5.69%) ITIL V3
8 7 (5.69%) Trend Analysis
9 6 (4.88%) Performance Management
9 6 (4.88%) PRINCE2
10 5 (4.07%) Incident Management
10 5 (4.07%) Migration
10 5 (4.07%) People Management
10 5 (4.07%) Process Management
10 5 (4.07%) Release Management
10 5 (4.07%) Virtual Team Management
Programming Languages
1 17 (13.82%) SQL
2 2 (1.63%) Java
3 1 (0.81%) PHP
3 1 (0.81%) PL/SQL
3 1 (0.81%) Shell Script
3 1 (0.81%) VB
3 1 (0.81%) VBA
Qualifications
1 22 (17.89%) Security Cleared
2 13 (10.57%) SC Cleared
3 9 (7.32%) ITIL Certification
4 6 (4.88%) Degree
5 4 (3.25%) CTC Cleared
5 4 (3.25%) Oracle Certification
6 3 (2.44%) DV Cleared
6 3 (2.44%) PMI Certification
6 3 (2.44%) PMP
7 2 (1.63%) MCSE
7 2 (1.63%) Microsoft Certification
8 1 (0.81%) ECDL
8 1 (0.81%) ITIL Foundation Certificate
8 1 (0.81%) MCSA
8 1 (0.81%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 14 (11.38%) SLA
2 6 (4.88%) QA
3 3 (2.44%) Disclosure Scotland
System Software
1 15 (12.20%) Active Directory
2 1 (0.81%) Terminal Server
2 1 (0.81%) Virtual Desktop
2 1 (0.81%) VMware ESX
2 1 (0.81%) VMware Infrastructure
Systems Management
1 1 (0.81%) Cisco CUCM
1 1 (0.81%) Microsoft Clustering
1 1 (0.81%) SCCM
Vendors
1 20 (16.26%) Microsoft
2 13 (10.57%) Cisco
2 13 (10.57%) Oracle
3 9 (7.32%) Citrix
3 9 (7.32%) VMware
4 8 (6.50%) IBM
5 5 (4.07%) Cognos
6 3 (2.44%) RedPrairie
7 1 (0.81%) arcserve
7 1 (0.81%) Atlassian
7 1 (0.81%) Avaya
7 1 (0.81%) Bloomberg
7 1 (0.81%) CODA
7 1 (0.81%) Epicor
7 1 (0.81%) Hyperion
7 1 (0.81%) Mitel
7 1 (0.81%) Red Hat
7 1 (0.81%) Reuters
7 1 (0.81%) Talend
7 1 (0.81%) Thunderhead