The first table below looks at the demand for the Support Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Manager in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Support Manager
Rank 497 502 502
Rank change year-on-year
+5 0
Contract jobs requiring a Support Manager 83 68 83
As % of all contract IT jobs located in the UK 0.16% 0.14% 0.15%
As % of the Job Titles category 0.17% 0.15% 0.16%
Number of daily rates quoted 57 44 46
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£445 £345 £405
Average daily rate % change year-on-year
+28.98% -14.81%
90% offered a daily rate of more than £301 £225 £268
10% offered a daily rate of more than £575 £600 £613
UK excluding London average daily rate £375 £319 £325
% change year-on-year
+17.64% -1.92%
Number of hourly rates quoted 0 2 3
Average hourly rate - £21.63 £30.00
Average hourly rate % change year-on-year
- -27.91%
UK excluding London average hourly rate - £21.63 £30.00
% change year-on-year
- -27.91%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48693 46426 52919
As % of all contract IT jobs located in the UK 92.43% 92.61% 92.58%
Number of daily rates quoted 29668 27020 29360
Average daily rate £395 £400 £390
Average daily rate % change year-on-year
-1.25% +2.56%
90% offered a daily rate of more than £225 £235 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1991 2159 2630
Average hourly rate £16.50 £18.00 £19.00
Average hourly rate % change year-on-year
-8.33% -5.26%
90% offered a hourly rate of more than £10.50 £11.00 £11.40
10% offered a hourly rate of more than £37.80 £40.00 £40.00
UK excluding London average hourly rate £16.50 £17.47 £18.00
% change year-on-year
-5.55% -2.94%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager within the UK.

Support Manager Daily Rate Trend in the UK

Support Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager within the UK over the 3 months to 11 July 2014.

Support Manager Daily Rate Histogram in the UK

Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager within the UK.

Support Manager Hourly Rate Trend in the UK

Support Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Manager within the UK over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +11 81 £448 +32.59% 60
London +6 42 £450 +13.92% 24
South East +3 26 £375 +10.29% 20
Hampshire 0 13 £375 +11.11% 5
City of London +19 9 £370 -13.95% 15
East of England -4 8 £475 -
Southampton - 5 £375 - 3
Bedfordshire - 4 £625 -
Surrey +4 3 £280 -24.32% 3
Essex +1 3 £445 -
Berkshire -3 3 £380 +1.33% 2
Luton - 3 £625 -
Yorkshire +1 2 £315 -21.25% 1
Milton Keynes +1 2 £400 +66.66% 3
Buckinghamshire -15 2 £400 +66.66% 4
South Yorkshire - 2 £315 -
Slough - 2 £350 -
Oxfordshire +5 1 - - 2
Scotland -11 1 - - 2
South West -26 1 - - 4
East Sussex - 1 - - 1
Cambridgeshire - 1 - -
Dunstable - 1 - -
Eastbourne - - - -
Edinburgh - - - - 2
Glasgow - - - -
Gloucester - - - -
Guildford - - - -
Halifax - - - -
Harlow - - - -

Support Manager
Top 30 Related IT Skills

For the 6 months to 11 July 2014, IT contractor jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title.

1 92 (38.17%) ITIL
2 59 (24.48%) Finance
3 50 (20.75%) Windows
4 46 (19.09%) Microsoft
5 35 (14.52%) Service Management
6 34 (14.11%) SLA
6 34 (14.11%) Service Delivery
7 30 (12.45%) Project Management
8 28 (11.62%) SAP
9 27 (11.20%) Change Management
9 27 (11.20%) Problem Management
10 26 (10.79%) Oracle
11 25 (10.37%) Incident Management
12 22 (9.13%) SQL
13 21 (8.71%) MS Excel
14 20 (8.30%) PRINCE2
14 20 (8.30%) Banking
15 19 (7.88%) Retail
15 19 (7.88%) Security Cleared
16 18 (7.47%) Remedy
17 16 (6.64%) Continuous Improvement
18 14 (5.81%) Sun
18 14 (5.81%) SC Cleared
19 13 (5.39%) UNIX
19 13 (5.39%) MS Exchange
19 13 (5.39%) Stakeholder Management
20 12 (4.98%) Migration
21 11 (4.56%) Supplier Management
21 11 (4.56%) Client/Server
21 11 (4.56%) Data Warehouse

Support Manager
Top Related IT Skills by Category

For the 6 months to 11 July 2014, IT contractor jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (5.39%) MS Exchange
2 8 (3.32%) SharePoint
3 4 (1.66%) SharePoint Server
4 2 (0.83%) NetWeaver
4 2 (0.83%) LiveLink
4 2 (0.83%) IBM Notes
4 2 (0.83%) Apache
4 2 (0.83%) Tomcat
4 2 (0.83%) Exchange Server 2010
5 1 (0.41%) Exchange Server 2013
5 1 (0.41%) IIS
5 1 (0.41%) Exchange Server 2007
Applications
1 21 (8.71%) MS Excel
2 10 (4.15%) MS Office
3 5 (2.07%) MS PowerPoint
3 5 (2.07%) InfoPath
4 3 (1.24%) MS Visio
5 2 (0.83%) MS Project
Business Applications
1 3 (1.24%) Oracle EBS
1 3 (1.24%) Oracle Applications
2 2 (0.83%) Changepoint
2 2 (0.83%) Oracle EBS R12
3 1 (0.41%) ION MarketView
3 1 (0.41%) Oracle Procure-to-Pay
3 1 (0.41%) Oracle Cash Management
3 1 (0.41%) SAP ERP
3 1 (0.41%) Algo Collateral
3 1 (0.41%) Oracle Financials
3 1 (0.41%) Agresso
3 1 (0.41%) SAP HR
3 1 (0.41%) SAP PM
3 1 (0.41%) SAP Oil and Gas
3 1 (0.41%) assyst
3 1 (0.41%) Dynamics NAV
Cloud Services
1 6 (2.49%) Office 365
2 1 (0.41%) SaaS
Communications & Networking
1 5 (2.07%) LAN
1 5 (2.07%) WAN
2 4 (1.66%) Wireless
3 2 (0.83%) FTP
3 2 (0.83%) VPN
4 1 (0.41%) DNS
4 1 (0.41%) Wi-Fi
4 1 (0.41%) HTTP
4 1 (0.41%) DHCP
4 1 (0.41%) VoIP
4 1 (0.41%) IPsec
4 1 (0.41%) Broadband
Database & Business Intelligence
1 11 (4.56%) Data Warehouse
1 11 (4.56%) Oracle Database
2 10 (4.15%) SQL Server
3 9 (3.73%) SQL Server Integration Services
4 8 (3.32%) SQL Server Analysis Services
4 8 (3.32%) OLAP
5 5 (2.07%) SQL Server Reporting Services
6 4 (1.66%) Oracle OLAP
7 3 (1.24%) Oracle Reports
8 2 (0.83%) SQL Server 2008
9 1 (0.41%) Relational Database
9 1 (0.41%) Oracle Database 11g
9 1 (0.41%) SQL Server 2005
9 1 (0.41%) DB2
9 1 (0.41%) DTS
9 1 (0.41%) RDBMS
9 1 (0.41%) Oracle Database 10g
9 1 (0.41%) DataStage
9 1 (0.41%) EDRMS
Development Applications
1 9 (3.73%) Dreamweaver
2 4 (1.66%) Visual Studio
3 2 (0.83%) Maven
3 2 (0.83%) Ant
3 2 (0.83%) Git (software)
4 1 (0.41%) JIRA
4 1 (0.41%) Toad
General
1 59 (24.48%) Finance
2 20 (8.30%) Banking
3 19 (7.88%) Retail
4 10 (4.15%) Back Office
5 8 (3.32%) Telecoms
6 6 (2.49%) Front Office
7 5 (2.07%) Investment Banking
8 4 (1.66%) Publishing
9 3 (1.24%) Advertising
10 2 (0.83%) Manufacturing
10 2 (0.83%) Marketing
11 1 (0.41%) French Language
11 1 (0.41%) German Language
11 1 (0.41%) Retail Banking
11 1 (0.41%) Law
11 1 (0.41%) Legal
11 1 (0.41%) Financial Institution
Libraries, Frameworks & Software Standards
1 7 (2.90%) Web Services
2 6 (2.49%) XML
2 6 (2.49%) Middleware
3 4 (1.66%) .NET
3 4 (1.66%) ASP.NET
4 3 (1.24%) JSON
5 2 (0.83%) J2EE
5 2 (0.83%) SAP Basis
5 2 (0.83%) REST
6 1 (0.41%) Oracle Fusion
Miscellaneous
1 11 (4.56%) Client/Server
2 10 (4.15%) NHS
3 8 (3.32%) Management Information System
3 8 (3.32%) Enterprise Software
4 7 (2.90%) N-Tier
5 6 (2.49%) AS400
5 6 (2.49%) Clustering
5 6 (2.49%) iSeries
6 5 (2.07%) Credit Risk
7 4 (1.66%) Equities
8 3 (1.24%) Foreign Exchange (FX)
8 3 (1.24%) Video Conferencing
9 2 (0.83%) Visualisation
9 2 (0.83%) Social Media
9 2 (0.83%) Blackberry
9 2 (0.83%) Derivative
10 1 (0.41%) Data Protection Act
10 1 (0.41%) Computer Science
10 1 (0.41%) Mainframe
10 1 (0.41%) Tandem
Operating Systems
1 50 (20.75%) Windows
2 13 (5.39%) UNIX
3 10 (4.15%) Windows 7
4 5 (2.07%) Windows 8
5 4 (1.66%) Linux
6 3 (1.24%) Windows Server 2008
7 2 (0.83%) Windows Server 2012
7 2 (0.83%) Windows 2000
7 2 (0.83%) Windows XP
7 2 (0.83%) NetWare
8 1 (0.41%) Mac OS X
8 1 (0.41%) zOS
8 1 (0.41%) Windows Server 2003
Processes & Methodologies
1 92 (38.17%) ITIL
2 35 (14.52%) Service Management
3 34 (14.11%) Service Delivery
4 30 (12.45%) Project Management
5 27 (11.20%) Change Management
5 27 (11.20%) Problem Management
6 25 (10.37%) Incident Management
7 20 (8.30%) PRINCE2
8 16 (6.64%) Continuous Improvement
9 13 (5.39%) Stakeholder Management
10 12 (4.98%) Migration
11 11 (4.56%) Supplier Management
11 11 (4.56%) Performance Management
11 11 (4.56%) Service Desk Management
12 10 (4.15%) Agile Software Development
13 9 (3.73%) Risk Management
13 9 (3.73%) Disaster Recovery
13 9 (3.73%) CRM
13 9 (3.73%) Business Intelligence
14 8 (3.32%) E-Commerce
Programming Languages
1 22 (9.13%) SQL
2 10 (4.15%) T-SQL
3 5 (2.07%) Java
3 5 (2.07%) PL/SQL
4 4 (1.66%) C#
4 4 (1.66%) PowerShell
4 4 (1.66%) VBScript
5 2 (0.83%) VB
5 2 (0.83%) ABAP
5 2 (0.83%) Shell Script
Qualifications
1 19 (7.88%) Security Cleared
2 14 (5.81%) SC Cleared
3 9 (3.73%) Microsoft Certification
4 8 (3.32%) PRINCE2 Certification
4 8 (3.32%) MCDST
5 6 (2.49%) ITIL Certification
6 5 (2.07%) Degree
7 2 (0.83%) CCNP
7 2 (0.83%) Cisco Certification
8 1 (0.41%) MCSE
Quality Assurance & Compliance
1 34 (14.11%) SLA
2 9 (3.73%) QA
3 1 (0.41%) Data Quality
System Software
1 10 (4.15%) Active Directory
2 6 (2.49%) VMware Infrastructure
3 2 (0.83%) XenApp
3 2 (0.83%) XenDesktop
Systems Management
1 4 (1.66%) SCCM
2 2 (0.83%) SolarWinds Orion
2 2 (0.83%) SCSM
2 2 (0.83%) BMC PATROL
2 2 (0.83%) ServiceCenter
3 1 (0.41%) Control-M
Vendors
1 46 (19.09%) Microsoft
2 28 (11.62%) SAP
3 26 (10.79%) Oracle
4 18 (7.47%) Remedy
5 14 (5.81%) Sun
6 11 (4.56%) Citrix
6 11 (4.56%) Business Objects
7 8 (3.32%) VMware
8 7 (2.90%) Cisco
8 7 (2.90%) IBM
9 5 (2.07%) Sybase
9 5 (2.07%) HP
10 4 (1.66%) TIBCO
11 3 (1.24%) Salesforce.com
11 3 (1.24%) F5
11 3 (1.24%) Dell
12 2 (0.83%) BMC
12 2 (0.83%) Novell
12 2 (0.83%) Lotus
12 2 (0.83%) Open Text
Southampton, Hampshire
Connectus
Rate: £350 - £400 per day
Posted: 2 days ago
East London
Clearwater People Solutions
Rate: £400 - £500 Per Day
Posted: 2 days ago
Southampton, Hampshire
Connectus
Rate: £350 - £400 per hour
Posted: 2 days ago
Hampshire
Novate IT Ltd
Rate: £360 - £390 per day
Posted: 14 days ago