The statistics below represent IT contracts advertised across the UK that had Support Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Support Manager
Rank 607 598 519
Rank change year-on-year
-9 -79
Contract jobs requiring a Support Manager 53 76 97
As % of all contract IT jobs located in the UK 0.098% 0.13% 0.18%
As % of the Job Titles category 0.10% 0.14% 0.19%
Number of daily rates quoted 37 59 70
Median daily rate £388 £425 £435
Median daily rate % change year-on-year
-8.82% -2.29%
90% offered a daily rate of more than £218 £273 £315
10% offered a daily rate of more than £525 £650 £603
UK excluding London median daily rate £388 £431 £375
% change year-on-year
-10.14% +15.00%
Number of hourly rates quoted 0 1 0
Median hourly rate - £17.00 -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51171 54063 51068
As % of all contract IT jobs located in the UK 94.77% 94.76% 94.72%
Number of daily rates quoted 33246 34265 30949
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £240 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1562 2016 2062
Median hourly rate £17.00 £16.60 £16.50
Median hourly rate % change year-on-year
+2.40% +0.60%
90% offered a hourly rate of more than £11.00 £10.58 £10.50
10% offered a hourly rate of more than £45.00 £42.50 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.10
% change year-on-year
+2.10% +0.37%

Support Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in the UK

Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager within the UK.

Support Manager Daily Rate Trend in the UK

Support Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager within the UK over the 3 months to 27 July 2016.

Support Manager Daily Rate Histogram in the UK

Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager within the UK.

Support Manager Hourly Rate Trend in the UK

Support Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Manager within the UK over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -40 48 £400 -7.24% 39
London -21 22 £400 -5.88% 15
South East +9 11 £400 +6.66% 4
North West -9 7 £406 -13.33% 4
City of London +49 6 £350 -22.22% 4
East Midlands +2 4 £425 +61.90% 1
West Midlands -36 4 £442 +65.23% 2
Scotland - 4 £278 - 1
Berkshire +7 3 £400 +26.98%
Northampton -1 2 £425 +61.90%
Northamptonshire -1 2 £425 +61.90%
Lancashire - 2 £413 - 2
Hampshire - 2 £350 - 1
Cheshire - 2 £425 - 1
Surrey - 2 £363 -
Oxfordshire - 2 - - 1
Nottinghamshire - 2 £388 -
Oxford - 2 - - 1
Nottingham - 2 £388 -
Reading - 2 £400 -
Motherwell - 2 £218 -
Glasgow - 2 £320 - 1
Blackpool - 2 £413 -
North Lanarkshire - 2 £218 -
Birmingham -14 1 £459 -
Manchester -16 1 £235 -49.86% 1
West Sussex - 1 £400 - 2
Cambridgeshire - 1 £350 - 3
Buckinghamshire - 1 - -
Warrington - 1 - -

Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 27 July 2016, Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Manager in the job title.

1 50 (32.68%) ITIL
2 38 (24.84%) Windows
3 36 (23.53%) Microsoft
4 30 (19.61%) Finance
5 25 (16.34%) Security Cleared
6 23 (15.03%) Service Delivery
7 21 (13.73%) Linux
8 20 (13.07%) MS Excel
8 20 (13.07%) Active Directory
8 20 (13.07%) Service Management
9 18 (11.76%) Agile Software Development
9 18 (11.76%) MS Office
9 18 (11.76%) Windows 7
10 17 (11.11%) Oracle
11 16 (10.46%) MS PowerPoint
11 16 (10.46%) Windows 8
12 15 (9.80%) SC Cleared
12 15 (9.80%) Project Management
13 14 (9.15%) Banking
14 13 (8.50%) Change Management
14 13 (8.50%) Telecoms
14 13 (8.50%) SQL
14 13 (8.50%) SLA
15 12 (7.84%) Problem Management
15 12 (7.84%) SharePoint
15 12 (7.84%) Management Information System
16 11 (7.19%) Asset Management
16 11 (7.19%) ITSM
16 11 (7.19%) Mentoring
17 10 (6.54%) Windows Server

Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (7.84%) SharePoint
2 5 (3.27%) Apache
2 5 (3.27%) MS Exchange
3 4 (2.61%) Exchange Server 2010
3 4 (2.61%) WordPress
4 2 (1.31%) CMS
5 1 (0.65%) Drupal
5 1 (0.65%) Skype for Business
5 1 (0.65%) WebSphere
Applications
1 20 (13.07%) MS Excel
2 18 (11.76%) MS Office
3 16 (10.46%) MS PowerPoint
4 2 (1.31%) MS Project
4 2 (1.31%) MS Visio
Business Applications
1 2 (1.31%) Oracle Cash Management
2 1 (0.65%) BASE24
2 1 (0.65%) Oracle EBS R12
2 1 (0.65%) Remedy ITSM
2 1 (0.65%) SAP ERP
Cloud Services
1 10 (6.54%) Microsoft Azure
1 10 (6.54%) Office 365
2 2 (1.31%) SaaS
3 1 (0.65%) Adobe Creative Cloud
3 1 (0.65%) Google Analytics
3 1 (0.65%) Google Apps
Communications & Networking
1 9 (5.88%) Network Security
2 5 (3.27%) Intranet
3 3 (1.96%) LAN
3 3 (1.96%) WAN
4 2 (1.31%) Broadband
4 2 (1.31%) Cisco IPT
4 2 (1.31%) Firewall
4 2 (1.31%) IP Telephony
4 2 (1.31%) MPLS
4 2 (1.31%) PSTN
4 2 (1.31%) TCP/IP
4 2 (1.31%) VPN
4 2 (1.31%) Wireless
5 1 (0.65%) Cisco ASA
5 1 (0.65%) Cisco IOS
5 1 (0.65%) Cisco Nexus
5 1 (0.65%) IMAP
5 1 (0.65%) NAS
5 1 (0.65%) Remote Desktop
5 1 (0.65%) Unified Communications
Database & Business Intelligence
1 9 (5.88%) SQL Server
2 2 (1.31%) DB2
2 2 (1.31%) Oracle Database
2 2 (1.31%) Oracle Reports
2 2 (1.31%) QlikView
3 1 (0.65%) BusinessObjects
3 1 (0.65%) SQL Server 2005
3 1 (0.65%) SQL Server 2008
Development Applications
1 4 (2.61%) Jenkins
2 1 (0.65%) JIRA
2 1 (0.65%) Sonatype Nexus
General
1 30 (19.61%) Finance
2 14 (9.15%) Banking
3 13 (8.50%) Telecoms
4 8 (5.23%) Retail
5 7 (4.58%) Investment Banking
6 5 (3.27%) Back Office
6 5 (3.27%) Law
6 5 (3.27%) Legal
7 2 (1.31%) Advertising
7 2 (1.31%) Front Office
7 2 (1.31%) Marketing
8 1 (0.65%) Billing
8 1 (0.65%) Manufacturing
8 1 (0.65%) Military
8 1 (0.65%) Publishing
Libraries, Frameworks & Software Standards
1 6 (3.92%) .NET
2 5 (3.27%) CSS
3 4 (2.61%) Middleware
4 1 (0.65%) MAPI
4 1 (0.65%) Web Services
4 1 (0.65%) XML
Miscellaneous
1 12 (7.84%) Management Information System
2 6 (3.92%) Analytical Skills
3 5 (3.27%) Data Centre
3 5 (3.27%) NHS
4 3 (1.96%) Client/Server
4 3 (1.96%) EPoS
4 3 (1.96%) Virtual Team
5 2 (1.31%) Computer Science
5 2 (1.31%) Credit Risk
5 2 (1.31%) Data Protection Act
5 2 (1.31%) iSeries
6 1 (0.65%) Blog
6 1 (0.65%) BYOD
6 1 (0.65%) iPhone
6 1 (0.65%) Learning Management System
6 1 (0.65%) Mathematics
6 1 (0.65%) PDA
6 1 (0.65%) Performance Metrics
6 1 (0.65%) Smartphone
6 1 (0.65%) Wiki
Operating Systems
1 38 (24.84%) Windows
2 21 (13.73%) Linux
3 18 (11.76%) Windows 7
4 16 (10.46%) Windows 8
5 10 (6.54%) Windows Server
6 7 (4.58%) Red Hat Enterprise Linux
6 7 (4.58%) Windows Server 2012
7 6 (3.92%) Unix
8 4 (2.61%) CentOS
9 2 (1.31%) Mac OS X
9 2 (1.31%) Windows Server 2008
10 1 (0.65%) AIX
10 1 (0.65%) Apple iOS
10 1 (0.65%) Fedora
10 1 (0.65%) HPUX
10 1 (0.65%) Mac OS X Server
10 1 (0.65%) Solaris
10 1 (0.65%) Ubuntu
10 1 (0.65%) Windows Server 2003
10 1 (0.65%) Windows XP
Processes & Methodologies
1 50 (32.68%) ITIL
2 23 (15.03%) Service Delivery
3 20 (13.07%) Service Management
4 18 (11.76%) Agile Software Development
5 15 (9.80%) Project Management
6 13 (8.50%) Change Management
7 12 (7.84%) Problem Management
8 11 (7.19%) Asset Management
8 11 (7.19%) ITSM
8 11 (7.19%) Mentoring
9 10 (6.54%) Stakeholder Management
10 9 (5.88%) Continuous Improvement
10 9 (5.88%) Incident Management
11 8 (5.23%) DevOps
12 7 (4.58%) Release Management
12 7 (4.58%) User Acceptance Testing
13 6 (3.92%) Configuration Management
14 5 (3.27%) Change Control
14 5 (3.27%) Document Management
14 5 (3.27%) Risk Management
Programming Languages
1 13 (8.50%) SQL
2 4 (2.61%) Java
2 4 (2.61%) Perl
2 4 (2.61%) Shell Script
3 3 (1.96%) PowerShell
4 2 (1.31%) VBA
4 2 (1.31%) VBScript
5 1 (0.65%) Bash Shell
5 1 (0.65%) C
5 1 (0.65%) C#
5 1 (0.65%) C++
5 1 (0.65%) Korn
5 1 (0.65%) Python
5 1 (0.65%) VB
Qualifications
1 25 (16.34%) Security Cleared
2 15 (9.80%) SC Cleared
3 9 (5.88%) ITIL Certification
4 8 (5.23%) CTC Cleared
5 6 (3.92%) Microsoft Certification
6 5 (3.27%) Degree
7 4 (2.61%) CCNA
7 4 (2.61%) Cisco Certification
7 4 (2.61%) MCSE
8 3 (1.96%) DV Cleared
9 2 (1.31%) CISA
9 2 (1.31%) CRISC
9 2 (1.31%) ISACA
9 2 (1.31%) MCITP
9 2 (1.31%) MCP
9 2 (1.31%) MCTS
10 1 (0.65%) CIMA
10 1 (0.65%) HNC
10 1 (0.65%) MCSA
10 1 (0.65%) PRINCE2 Certification
Quality Assurance & Compliance
1 13 (8.50%) SLA
2 6 (3.92%) Disclosure Scotland
3 2 (1.31%) ISO/IEC 27001
3 2 (1.31%) QA
3 2 (1.31%) Sarbanes-Oxley
4 1 (0.65%) COBIT
4 1 (0.65%) ISO 8583
4 1 (0.65%) ISO 9000
4 1 (0.65%) ISO 9001
System Software
1 20 (13.07%) Active Directory
2 8 (5.23%) VMware Infrastructure
3 3 (1.96%) Hyper-V
4 2 (1.31%) Virtual Machines
5 1 (0.65%) Samba
5 1 (0.65%) VMware ESX
5 1 (0.65%) XenServer
Systems Management
1 6 (3.92%) Puppet
2 4 (2.61%) ZABBIX
3 3 (1.96%) Control-M
3 3 (1.96%) ITRS Geneos
4 2 (1.31%) Cisco UCCX
4 2 (1.31%) Perfmon
4 2 (1.31%) SCCM
4 2 (1.31%) SCVMM
5 1 (0.65%) AirWatch
5 1 (0.65%) Backup Exec
5 1 (0.65%) EMC NetWorker
5 1 (0.65%) HP Data Protector
5 1 (0.65%) Nagios
5 1 (0.65%) NetBackup
5 1 (0.65%) SCOM
5 1 (0.65%) SCOrch
5 1 (0.65%) Tivoli
5 1 (0.65%) Tivoli Storage Manager
5 1 (0.65%) WSUS
Vendors
1 36 (23.53%) Microsoft
2 17 (11.11%) Oracle
3 10 (6.54%) Cisco
3 10 (6.54%) ServiceNow
4 8 (5.23%) VMware
5 7 (4.58%) Citrix
6 6 (3.92%) Red Hat
7 5 (3.27%) Sybase
8 4 (2.61%) Avaya
8 4 (2.61%) SAP
9 3 (1.96%) Bloomberg
9 3 (1.96%) Google
9 3 (1.96%) HP
9 3 (1.96%) Reuters
10 2 (1.31%) Apple
10 2 (1.31%) Juniper
10 2 (1.31%) Siemens
10 2 (1.31%) SmartStream
10 2 (1.31%) Sun
10 2 (1.31%) Thunderhead