The statistics below represent IT contracts advertised across the UK that had Support Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Support Manager
Rank 568 590 577
Rank change year-on-year
+22 -13
Contract jobs requiring a Support Manager 81 80 69
As % of all contract IT jobs located in the UK 0.15% 0.14% 0.12%
As % of the Job Titles category 0.16% 0.15% 0.13%
Number of daily rates quoted 45 65 47
Median daily rate £388 £450 £410
Median daily rate % change year-on-year
-13.88% +9.75%
90% offered a daily rate of more than £223 £268 £330
10% offered a daily rate of more than £533 £540 £610
UK excluding London median daily rate £400 £475 £388
% change year-on-year
-15.78% +22.58%
Number of hourly rates quoted 0 5 3
Median hourly rate - £17.00 £18.00
Median hourly rate % change year-on-year
- -5.55%
UK excluding London median hourly rate - £25.12 -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50058 55053 53923
As % of all contract IT jobs located in the UK 94.63% 94.96% 93.20%
Number of daily rates quoted 32735 35187 32868
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £376 £351
% change year-on-year
+3.86% +6.93%
Number of hourly rates quoted 1664 2085 2143
Median hourly rate £16.50 £17.50 £16.50
Median hourly rate % change year-on-year
-5.70% +6.04%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.46 £42.00 £39.50
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Support Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in the UK

Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager within the UK.

Support Manager Daily Rate Trend in the UK

Support Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager within the UK over the 3 months to 25 September 2016.

Support Manager Daily Rate Histogram in the UK

Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager within the UK.

Support Manager Hourly Rate Trend in the UK

Support Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Manager within the UK over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +24 75 £404 -10.27% 28
London -3 31 £375 -11.76% 8
South East +34 18 £475 +24.59% 7
West Midlands -10 11 £475 +126.19%
Buckinghamshire +30 8 £475 +80.95%
Birmingham +1 8 £505 -
South West +16 5 £300 -33.88% 3
West Sussex - 5 £413 - 1
Scotland +22 4 £318 +5.83% 1
City of London +16 4 £525 +16.66% 2
East of England +8 4 £348 -26.84% 4
North West +4 3 £388 -22.50% 5
Essex -1 3 £475 -
Croydon - 3 £375 - 1
Crawley - 3 - -
High Wycombe - 3 £525 -
Milton Keynes - 3 £475 -
East Midlands - 3 £406 -
Hampshire +9 2 £180 - 4
Oxford - 2 - -
Nottingham - 2 £388 -
Nottinghamshire - 2 £388 -
Oxfordshire - 2 - -
Wales +25 1 £163 -53.42%
Surrey +14 1 £325 - 2
Edinburgh +13 1 £400 +33.33% 1
Glasgow +12 1 £320 -
Cheshire +6 1 £425 -20.93% 1
Manchester -11 1 £325 -31.57% 2
Northamptonshire - 1 £425 -

Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 25 September 2016, Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Manager in the job title.

1 48 (34.53%) ITIL
2 36 (25.90%) Finance
3 29 (20.86%) Microsoft
4 23 (16.55%) Service Delivery
5 21 (15.11%) Project Management
5 21 (15.11%) Windows
5 21 (15.11%) Security Cleared
6 19 (13.67%) Change Management
7 18 (12.95%) Service Management
7 18 (12.95%) SLA
8 17 (12.23%) SQL
8 17 (12.23%) Problem Management
9 16 (11.51%) MS Excel
9 16 (11.51%) Cisco
9 16 (11.51%) Data Centre
10 15 (10.79%) SC Cleared
10 15 (10.79%) Active Directory
11 14 (10.07%) Citrix
12 12 (8.63%) Oracle
12 12 (8.63%) Agile Software Development
13 11 (7.91%) Banking
13 11 (7.91%) Stakeholder Management
13 11 (7.91%) ITIL Certification
14 9 (6.47%) VMware
14 9 (6.47%) Incident Management
14 9 (6.47%) SharePoint
14 9 (6.47%) SQL Server
14 9 (6.47%) Microsoft Azure
14 9 (6.47%) Analytical Skills
15 8 (5.76%) Service Design

Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (6.47%) SharePoint
2 7 (5.04%) MS Exchange
3 2 (1.44%) JBoss
3 2 (1.44%) Skype for Business
4 1 (0.72%) CMS
4 1 (0.72%) Drupal
4 1 (0.72%) WebSphere
Applications
1 16 (11.51%) MS Excel
2 6 (4.32%) MS Office
3 2 (1.44%) MS PowerPoint
3 2 (1.44%) MS Visio
4 1 (0.72%) MS Project
Business Applications
1 2 (1.44%) Oracle EBS R12
2 1 (0.72%) CODA-Financials
2 1 (0.72%) Cognos Planning
2 1 (0.72%) Oracle Cash Management
2 1 (0.72%) Oracle EBS
Cloud Services
1 9 (6.47%) Microsoft Azure
2 2 (1.44%) SaaS
Communications & Networking
1 5 (3.60%) Cisco IOS
1 5 (3.60%) LAN
1 5 (3.60%) TCP/IP
1 5 (3.60%) VPN
1 5 (3.60%) WAN
1 5 (3.60%) Wireless
2 4 (2.88%) BGP
2 4 (2.88%) Cisco ASA
2 4 (2.88%) Cisco Wireless
2 4 (2.88%) HSRP
2 4 (2.88%) IPsec
2 4 (2.88%) NX-OS
2 4 (2.88%) OSPF
2 4 (2.88%) SSL
2 4 (2.88%) VRRP
3 2 (1.44%) Cisco IPT
3 2 (1.44%) IP Telephony
3 2 (1.44%) VoIP
4 1 (0.72%) DHCP
4 1 (0.72%) DNS
Database & Business Intelligence
1 9 (6.47%) SQL Server
2 6 (4.32%) Oracle Database
3 1 (0.72%) BusinessObjects
3 1 (0.72%) Crystal Reports
3 1 (0.72%) DB2
3 1 (0.72%) Oracle BI EE
3 1 (0.72%) Oracle Reports
3 1 (0.72%) PostgreSQL
3 1 (0.72%) QlikView
Development Applications
1 3 (2.16%) JIRA
2 1 (0.72%) Artifactory
2 1 (0.72%) Atlassian Bamboo
2 1 (0.72%) Subversion
General
1 36 (25.90%) Finance
2 11 (7.91%) Banking
3 8 (5.76%) Retail
4 7 (5.04%) Telecoms
5 5 (3.60%) Investment Banking
6 4 (2.88%) Back Office
7 3 (2.16%) Advertising
8 2 (1.44%) Legal
9 1 (0.72%) Billing
9 1 (0.72%) Front Office
9 1 (0.72%) Manufacturing
9 1 (0.72%) Military
9 1 (0.72%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 6 (4.32%) .NET
2 2 (1.44%) CSS
2 2 (1.44%) Middleware
3 1 (0.72%) .NET Framework
3 1 (0.72%) Spring
3 1 (0.72%) XML
Miscellaneous
1 16 (11.51%) Data Centre
2 9 (6.47%) Analytical Skills
3 5 (3.60%) Management Information System
3 5 (3.60%) Virtual Team
4 4 (2.88%) NHS
5 2 (1.44%) BYOD
5 2 (1.44%) Computer Science
5 2 (1.44%) Data Protection Act
5 2 (1.44%) EPoS
6 1 (0.72%) Blog
6 1 (0.72%) Credit Risk
6 1 (0.72%) Data Extraction
6 1 (0.72%) Driving Licence
6 1 (0.72%) Enterprise Software
6 1 (0.72%) iPhone
6 1 (0.72%) iSeries
6 1 (0.72%) Learning Management System
6 1 (0.72%) Mathematics
6 1 (0.72%) Performance Metrics
6 1 (0.72%) Wiki
Operating Systems
1 21 (15.11%) Windows
2 8 (5.76%) Windows 7
3 7 (5.04%) Linux
4 5 (3.60%) Unix
5 4 (2.88%) Windows 8
6 3 (2.16%) Windows Server
6 3 (2.16%) Windows XP
7 2 (1.44%) Red Hat Enterprise Linux
8 1 (0.72%) AIX
8 1 (0.72%) Apple iOS
8 1 (0.72%) HPUX
8 1 (0.72%) Solaris
8 1 (0.72%) Windows Server 2008
8 1 (0.72%) Windows Server 2012
Processes & Methodologies
1 48 (34.53%) ITIL
2 23 (16.55%) Service Delivery
3 21 (15.11%) Project Management
4 19 (13.67%) Change Management
5 18 (12.95%) Service Management
6 17 (12.23%) Problem Management
7 12 (8.63%) Agile Software Development
8 11 (7.91%) Stakeholder Management
9 9 (6.47%) Incident Management
10 8 (5.76%) ITSM
10 8 (5.76%) Service Design
11 7 (5.04%) Mentoring
11 7 (5.04%) Trend Analysis
12 6 (4.32%) Continuous Improvement
12 6 (4.32%) ITIL V3
12 6 (4.32%) Risk Management
13 5 (3.60%) Migration
13 5 (3.60%) People Management
13 5 (3.60%) Performance Management
13 5 (3.60%) PRINCE2
Programming Languages
1 17 (12.23%) SQL
2 6 (4.32%) Java
3 3 (2.16%) Shell Script
4 2 (1.44%) Perl
4 2 (1.44%) PowerShell
4 2 (1.44%) VB
4 2 (1.44%) VBA
5 1 (0.72%) Bash Shell
5 1 (0.72%) C
5 1 (0.72%) C#
5 1 (0.72%) C++
5 1 (0.72%) Korn
5 1 (0.72%) PL/SQL
5 1 (0.72%) VBScript
Qualifications
1 21 (15.11%) Security Cleared
2 15 (10.79%) SC Cleared
3 11 (7.91%) ITIL Certification
4 8 (5.76%) Degree
5 5 (3.60%) Microsoft Certification
6 4 (2.88%) Oracle Certification
7 3 (2.16%) CTC Cleared
7 3 (2.16%) MCSE
7 3 (2.16%) PMI Certification
7 3 (2.16%) PMP
8 2 (1.44%) CCNA
8 2 (1.44%) CISA
8 2 (1.44%) Cisco Certification
8 2 (1.44%) CRISC
8 2 (1.44%) DV Cleared
8 2 (1.44%) ISACA
8 2 (1.44%) MCITP
8 2 (1.44%) MCP
8 2 (1.44%) MCTS
9 1 (0.72%) HNC
Quality Assurance & Compliance
1 18 (12.95%) SLA
2 3 (2.16%) Disclosure Scotland
3 2 (1.44%) ISO/IEC 27001
3 2 (1.44%) QA
3 2 (1.44%) Sarbanes-Oxley
4 1 (0.72%) ISO 9001
System Software
1 15 (10.79%) Active Directory
2 2 (1.44%) Hyper-V
2 2 (1.44%) Virtual Machines
2 2 (1.44%) VMware Infrastructure
3 1 (0.72%) Terminal Server
3 1 (0.72%) VMware ESX
3 1 (0.72%) XenServer
Systems Management
1 3 (2.16%) SCCM
2 2 (1.44%) Control-M
2 2 (1.44%) ITRS Geneos
2 2 (1.44%) Perfmon
2 2 (1.44%) SCVMM
3 1 (0.72%) AirWatch
3 1 (0.72%) Cisco CUCM
3 1 (0.72%) HP Data Protector
3 1 (0.72%) NetBackup
3 1 (0.72%) SCOM
3 1 (0.72%) SCOrch
3 1 (0.72%) Tivoli
3 1 (0.72%) Tivoli Storage Manager
Vendors
1 29 (20.86%) Microsoft
2 16 (11.51%) Cisco
3 14 (10.07%) Citrix
4 12 (8.63%) Oracle
5 9 (6.47%) VMware
6 6 (4.32%) IBM
7 5 (3.60%) Cognos
8 4 (2.88%) ServiceNow
8 4 (2.88%) Sybase
9 3 (2.16%) Bloomberg
9 3 (2.16%) Reuters
10 2 (1.44%) HP
10 2 (1.44%) Red Hat
10 2 (1.44%) SAP
10 2 (1.44%) Siemens
11 1 (0.72%) Apple
11 1 (0.72%) Calypso
11 1 (0.72%) CODA
11 1 (0.72%) SmartStream
11 1 (0.72%) Sun
Croydon, Surrey
Spargonet Consulting Plc
Rate: £350 - £400 per day
Posted: 4 days ago
City, London
Sanderson
Rate: £450 - £600 per day
Posted: 20 days ago