The table below looks at the statistics for the Support Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Manager in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Manager
Rank 534 476 469
Rank change year-on-year
-58 -7
Contract jobs requiring a Support Manager 73 107 80
As % of all contract IT jobs located in the UK 0.13% 0.20% 0.17%
As % of the Job Titles category 0.15% 0.22% 0.18%
Number of daily rates quoted 52 68 46
Average daily rate
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of your Daily Rate
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£375 £406 £388
Average daily rate % change year-on-year
-7.69% +4.83%
90% offered a daily rate of more than £227 £210 £240
10% offered a daily rate of more than £525 £558 £638
UK excluding London average daily rate £323 £339 £340
% change year-on-year
-4.79% -0.36%
Number of hourly rates quoted 0 1 0
Average hourly rate - £20.50 -
UK excluding London average hourly rate - £20.50 -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50008 48637 43579
As % of all contract IT jobs located in the UK 92.32% 92.39% 92.45%
Number of daily rates quoted 30924 30184 25017
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1983 2005 2160
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £41.00 £40.50 £41.50
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager within the UK.

Support Manager Daily Rate Trend in the UK

Support Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager within the UK over the 3 months to 22 May 2015.

Support Manager Daily Rate Histogram in the UK

Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager within the UK.

Support Manager Hourly Rate Trend in the UK

Support Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Manager within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -63 66 £375 -7.69% 36
London -24 40 £388 -13.88% 10
East Midlands -6 7 £250 - 1
South East -25 7 £375 +20.96% 4
City of London +4 6 £388 -3.12% 3
Scotland - 6 £485 -
Edinburgh - 6 £485 -
Northamptonshire - 5 £250 -
West Midlands - 5 £550 - 3
Yorkshire -19 4 £300 -53.84% 3
Birmingham - 4 £550 - 2
Buckinghamshire +3 3 - - 3
Sheffield -6 3 £300 -
South Yorkshire -8 3 £300 -4.76%
Northampton - 3 £250 -
South West +7 2 £230 -45.69% 4
Essex +3 2 £400 +263.63% 1
Milton Keynes +3 2 - - 3
East of England +2 2 £400 +14.28% 8
East Sussex -11 2 £375 -
Uxbridge - 2 £350 -
Brighton - 2 £375 -
Wiltshire +1 1 £230 -44.97% 1
Southampton -3 1 - -
Hampshire -5 1 - -
Berkshire -9 1 - -
Corsham -9 1 £230 -45.69%
Oxford -12 1 £450 +172.72%
West Yorkshire -12 1 £475 -26.92% 3
Leeds -15 1 £475 -26.92% 3

Support Manager
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT contractor jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title.

1 55 (32.93%) ITIL
2 35 (20.96%) Finance
3 27 (16.17%) Project Management
4 24 (14.37%) SharePoint
5 23 (13.77%) Microsoft
6 22 (13.17%) SQL
7 20 (11.98%) MS Office
7 20 (11.98%) SLA
8 17 (10.18%) Service Delivery
9 16 (9.58%) Service Management
10 15 (8.98%) SAP
10 15 (8.98%) Windows
11 14 (8.38%) Change Management
11 14 (8.38%) Stakeholder Management
12 13 (7.78%) PRINCE2
12 13 (7.78%) Oracle
12 13 (7.78%) Java
12 13 (7.78%) Continuous Improvement
13 12 (7.19%) Problem Management
13 12 (7.19%) Agile Software Development
14 11 (6.59%) CRM
15 9 (5.39%) Line Management
15 9 (5.39%) Banking
15 9 (5.39%) Time Management
15 9 (5.39%) Configuration Management
16 8 (4.79%) Risk Management
16 8 (4.79%) .NET
16 8 (4.79%) Active Directory
16 8 (4.79%) Incident Management
16 8 (4.79%) Programme Management

Support Manager
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT contractor jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (14.37%) SharePoint
2 7 (4.19%) Lync
3 6 (3.59%) JBoss
4 4 (2.40%) Tomcat
5 2 (1.20%) IBM Notes
6 1 (0.60%) Drupal
6 1 (0.60%) Lotus Domino
Applications
1 20 (11.98%) MS Office
2 7 (4.19%) MS Excel
3 5 (2.99%) MS Visio
3 5 (2.99%) MS Project
4 2 (1.20%) MS PowerPoint
Business Applications
1 4 (2.40%) Aareon QL
1 4 (2.40%) Hyperion Planning
2 2 (1.20%) Oracle Applications
2 2 (1.20%) Markit EDM
3 1 (0.60%) ION MarketView
3 1 (0.60%) LatentZero
3 1 (0.60%) SAP Business One
3 1 (0.60%) SAP Oil and Gas
3 1 (0.60%) Dynamics CRM
3 1 (0.60%) thinkFolio
Cloud Services
1 8 (4.79%) Microsoft Azure
2 2 (1.20%) Office 365
3 1 (0.60%) Google Analytics
Communications & Networking
1 6 (3.59%) LAN
1 6 (3.59%) WAN
1 6 (3.59%) Network Security
2 5 (2.99%) Firewall
3 4 (2.40%) DNS
4 3 (1.80%) Wi-Fi
4 3 (1.80%) ATM
4 3 (1.80%) MPLS
5 2 (1.20%) VoIP
5 2 (1.20%) DHCP
5 2 (1.20%) TCP/IP
5 2 (1.20%) VPN
5 2 (1.20%) VLAN
6 1 (0.60%) Radio Access Network
6 1 (0.60%) 4G
6 1 (0.60%) PABX
6 1 (0.60%) Cisco IPT
6 1 (0.60%) HTTP
6 1 (0.60%) SSL
6 1 (0.60%) 2G
Database & Business Intelligence
1 6 (3.59%) Oracle Database
2 5 (2.99%) Oracle Database 11g
3 4 (2.40%) Essbase
3 4 (2.40%) Hyperion Smart View
4 2 (1.20%) SQL Server
4 2 (1.20%) Azure SQL Database
General
1 35 (20.96%) Finance
2 9 (5.39%) Banking
3 7 (4.19%) Retail
3 7 (4.19%) Telecoms
4 6 (3.59%) Front Office
5 5 (2.99%) Marketing
6 4 (2.40%) Financial Institution
6 4 (2.40%) Legal
6 4 (2.40%) Investment Banking
7 3 (1.80%) Billing
7 3 (1.80%) Law
7 3 (1.80%) Publishing
8 2 (1.20%) Back Office
9 1 (0.60%) Local Government
9 1 (0.60%) Electronics
9 1 (0.60%) Manufacturing
9 1 (0.60%) Advertising
Libraries, Frameworks & Software Standards
1 8 (4.79%) .NET
2 7 (4.19%) Web Services
3 5 (2.99%) J2EE
4 2 (1.20%) Middleware
5 1 (0.60%) .NET Framework
Miscellaneous
1 5 (2.99%) Analytical Skills
1 5 (2.99%) Fixed Income
2 4 (2.40%) NHS
2 4 (2.40%) Management Information System
2 4 (2.40%) PMI
3 3 (1.80%) Foreign Exchange (FX)
4 2 (1.20%) Client/Server
4 2 (1.20%) Wiki
4 2 (1.20%) Video Conferencing
4 2 (1.20%) Contract for Difference
4 2 (1.20%) Spread Betting
4 2 (1.20%) Freedom of Information Act
4 2 (1.20%) Clustering
4 2 (1.20%) Freedom of Information
4 2 (1.20%) User Experience
4 2 (1.20%) Performance Metrics
5 1 (0.60%) Private Cloud
5 1 (0.60%) BYOD
5 1 (0.60%) FMCG
5 1 (0.60%) Smart Meter
Operating Systems
1 15 (8.98%) Windows
2 7 (4.19%) UNIX
3 4 (2.40%) Windows 7
4 3 (1.80%) Windows 8
4 3 (1.80%) Apple iOS
4 3 (1.80%) Windows Server 2008
5 2 (1.20%) Windows Server 2003
6 1 (0.60%) Windows Server 2012
6 1 (0.60%) Android
6 1 (0.60%) Windows XP
6 1 (0.60%) AIX
6 1 (0.60%) Linux
6 1 (0.60%) Windows 2000
Processes & Methodologies
1 55 (32.93%) ITIL
2 27 (16.17%) Project Management
3 17 (10.18%) Service Delivery
4 16 (9.58%) Service Management
5 14 (8.38%) Change Management
5 14 (8.38%) Stakeholder Management
6 13 (7.78%) PRINCE2
6 13 (7.78%) Continuous Improvement
7 12 (7.19%) Problem Management
7 12 (7.19%) Agile Software Development
8 11 (6.59%) CRM
9 9 (5.39%) Line Management
9 9 (5.39%) Time Management
9 9 (5.39%) Configuration Management
10 8 (4.79%) Risk Management
10 8 (4.79%) Incident Management
10 8 (4.79%) Programme Management
10 8 (4.79%) Migration
11 6 (3.59%) BPMN
12 5 (2.99%) Analytics
Programming Languages
1 22 (13.17%) SQL
2 13 (7.78%) Java
3 5 (2.99%) PL/SQL
3 5 (2.99%) C#
4 3 (1.80%) C
5 1 (0.60%) Python
5 1 (0.60%) C++
5 1 (0.60%) VB.NET
Qualifications
1 8 (4.79%) Security Cleared
2 7 (4.19%) ITIL Certification
3 6 (3.59%) Degree
4 5 (2.99%) DV Cleared
5 4 (2.40%) PMP
5 4 (2.40%) PMI Certification
6 3 (1.80%) APMP
6 3 (1.80%) Cisco Certification
6 3 (1.80%) Microsoft Certification
6 3 (1.80%) CCNA
6 3 (1.80%) MCSE
7 2 (1.20%) CIPD
8 1 (0.60%) ITIL Foundation Certificate
8 1 (0.60%) SC Cleared
8 1 (0.60%) PRINCE2 Practitioner
8 1 (0.60%) CISSP
8 1 (0.60%) CISA
8 1 (0.60%) CISM
Quality Assurance & Compliance
1 20 (11.98%) SLA
2 5 (2.99%) ISO/IEC 27001
3 3 (1.80%) P3O
4 2 (1.20%) QA
4 2 (1.20%) PCI DSS
5 1 (0.60%) Sarbanes-Oxley
System Software
1 8 (4.79%) Active Directory
2 5 (2.99%) VMware Infrastructure
3 4 (2.40%) vSphere
4 2 (1.20%) ISA Server
5 1 (0.60%) Hyper-V
5 1 (0.60%) Microsoft App-V
Systems Management
1 7 (4.19%) SCCM
2 3 (1.80%) ITRS Geneos
3 1 (0.60%) Cisco CUCM
3 1 (0.60%) Cisco IPCC
3 1 (0.60%) Tivoli Storage Manager
Vendors
1 23 (13.77%) Microsoft
2 15 (8.98%) SAP
3 13 (7.78%) Oracle
4 6 (3.59%) Red Hat
5 5 (2.99%) VMware
5 5 (2.99%) Civica
6 4 (2.40%) Apple
6 4 (2.40%) Hyperion
6 4 (2.40%) Northgate
6 4 (2.40%) Orchard
6 4 (2.40%) Aareon
7 3 (1.80%) HP
7 3 (1.80%) Business Objects
7 3 (1.80%) Charles River
8 2 (1.20%) Cisco
8 2 (1.20%) Lotus
8 2 (1.20%) Endeca
8 2 (1.20%) ION Trading
8 2 (1.20%) RedPrairie
9 1 (0.60%) Verint
West Midlands
CPS Group UK
Rate: £300 - 350 per day
Posted: Yesterday
Milton Keynes, Buckinghamshire
Northern Recruitment Group
Rate: Up to £42,000 per annum 12 Month Fixed Term
Posted: 2 days ago
London
Haybrook IT Resourcing Ltd
Rate: Up to £650 per day
Posted: 4 days ago
Bristol, Avon
Fusion Experience
Rate: £390 per day
Posted: 6 days ago
UK
Next Ventures Limited
Rate: £0 - £350 per day
Posted: 13 days ago