The table below looks at the statistics for the Support Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Manager in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Support Manager
Rank 511 421 469
Rank change year-on-year
-90 +48
Contract jobs requiring a Support Manager 88 150 71
As % of all contract IT jobs located in the UK 0.16% 0.29% 0.15%
As % of the Job Titles category 0.18% 0.31% 0.17%
Number of daily rates quoted 49 103 38
Average daily rate
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£355 £388 £413
Average daily rate % change year-on-year
-8.38% -6.06%
90% offered a daily rate of more than £165 £201 £243
10% offered a daily rate of more than £550 £546 £625
UK excluding London average daily rate £338 £380 £450
% change year-on-year
-11.18% -15.55%
Number of hourly rates quoted 4 1 3
Average hourly rate £18.00 £20.50 £23.88
Average hourly rate % change year-on-year
-12.19% -14.13%
UK excluding London average hourly rate £18.00 £20.50 £23.88
% change year-on-year
-12.19% -14.13%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
49598 47956 42731
As % of all contract IT jobs located in the UK 92.44% 92.38% 92.76%
Number of daily rates quoted 30070 28704 24525
Average daily rate £400 £400 £400
90% offered a daily rate of more than £240 £228 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1954 2000 2187
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £10.51
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.85 £17.00 £17.33
% change year-on-year
-0.86% -1.87%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager within the UK.

Support Manager Daily Rate Trend in the UK

Support Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager within the UK over the 3 months to 27 March 2015.

Support Manager Daily Rate Histogram in the UK

Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager within the UK.

Support Manager Hourly Rate Trend in the UK

Support Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Manager within the UK over the 3 months to 27 March 2015.

Support Manager Hourly Rate Histogram in the UK

Support Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Manager within the UK over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -61 70 £350 -8.49% 39
London -5 42 £388 -3.12% 15
South East -50 13 £355 -5.33% 7
Scotland -8 8 £468 +23.84%
Wales 0 6 - -
East Midlands -7 6 £225 +104.54% 3
City of London +9 5 £506 +84.09% 8
South Wales +4 5 - -
West Midlands - 5 £448 - 4
Buckinghamshire - 5 - - 1
Cardiff - 5 - -
Yorkshire -23 3 £350 -32.69%
Northamptonshire - 3 £225 - 1
Birmingham - 3 £550 -
Milton Keynes - 3 - -
West Yorkshire -11 2 £438 -15.86%
Berkshire -16 2 £300 +26.31% 1
Leeds -17 2 £438 -15.86%
Leicester +6 1 £325 +44.44% 2
Leicestershire +1 1 £325 +44.44% 2
Reading -4 1 £300 -
Hampshire -11 1 £355 - 2
South West -15 1 £230 -45.78% 3
North West -15 1 - - 5
Oxford -19 1 £450 +100.00%
Oxfordshire -20 1 £450 +100.00%
Nottinghamshire - 1 £165 -
Northampton - 1 - -
Kingston Upon Thames - 1 - -
Manchester - 1 - - 4

Support Manager
Top 30 Related IT Skills

For the 6 months to 27 March 2015, IT contractor jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title.

1 56 (31.11%) ITIL
2 42 (23.33%) Finance
3 32 (17.78%) Project Management
4 29 (16.11%) Microsoft
5 27 (15.00%) MS Office
5 27 (15.00%) SharePoint
6 22 (12.22%) SLA
7 21 (11.67%) SQL
8 20 (11.11%) Windows
9 19 (10.56%) Stakeholder Management
10 17 (9.44%) SAP
11 16 (8.89%) Change Management
12 15 (8.33%) Service Delivery
13 14 (7.78%) Service Management
13 14 (7.78%) PRINCE2
13 14 (7.78%) Oracle
14 13 (7.22%) Continuous Improvement
15 12 (6.67%) Agile Software Development
15 12 (6.67%) MS Excel
16 11 (6.11%) CRM
16 11 (6.11%) Telecoms
16 11 (6.11%) Problem Management
17 10 (5.56%) SCCM
17 10 (5.56%) Banking
17 10 (5.56%) Programme Management
17 10 (5.56%) Java
17 10 (5.56%) Line Management
18 9 (5.00%) Time Management
18 9 (5.00%) Lync
18 9 (5.00%) Active Directory

Support Manager
Top Related IT Skills by Category

For the 6 months to 27 March 2015, IT contractor jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (15.00%) SharePoint
2 9 (5.00%) Lync
3 6 (3.33%) JBoss
4 3 (1.67%) IIS
5 2 (1.11%) Blackberry Enterprise Server
6 1 (0.56%) Live Communications Server
6 1 (0.56%) Exchange Server 2003
6 1 (0.56%) Drupal
6 1 (0.56%) IBM Notes
6 1 (0.56%) Lotus Domino
6 1 (0.56%) Tomcat
6 1 (0.56%) Exchange Server 2010
6 1 (0.56%) MS Exchange
Applications
1 27 (15.00%) MS Office
2 12 (6.67%) MS Excel
3 4 (2.22%) MS Visio
3 4 (2.22%) MS Project
4 2 (1.11%) MS PowerPoint
5 1 (0.56%) Spreadsheet
Business Applications
1 3 (1.67%) Oracle EBS R12
2 2 (1.11%) Markit EDM
3 1 (0.56%) ION MarketView
3 1 (0.56%) Oracle EBS
3 1 (0.56%) Oracle Applications
3 1 (0.56%) LatentZero
3 1 (0.56%) SAP Oil and Gas
3 1 (0.56%) Dynamics CRM
3 1 (0.56%) SAP Business One
3 1 (0.56%) Google Analytics
3 1 (0.56%) thinkFolio
Cloud Services
1 8 (4.44%) Microsoft Azure
2 2 (1.11%) SaaS
2 2 (1.11%) PaaS
2 2 (1.11%) IaaS
3 1 (0.56%) Office 365
Communications & Networking
1 5 (2.78%) WAN
1 5 (2.78%) Network Security
2 4 (2.22%) LAN
2 4 (2.22%) DNS
3 3 (1.67%) ATM
3 3 (1.67%) VoIP
3 3 (1.67%) SAN
3 3 (1.67%) Firewall
3 3 (1.67%) Wi-Fi
3 3 (1.67%) VPN
4 2 (1.11%) VLAN
4 2 (1.11%) Internet
4 2 (1.11%) DHCP
4 2 (1.11%) TCP/IP
5 1 (0.56%) SSL
5 1 (0.56%) HTTP
5 1 (0.56%) 3G
5 1 (0.56%) MPLS
5 1 (0.56%) BGP
5 1 (0.56%) ICMP
Database & Business Intelligence
1 4 (2.22%) SQL Server
2 3 (1.67%) Oracle Database
3 2 (1.11%) DB2
3 2 (1.11%) Oracle Database 11g
3 2 (1.11%) Azure SQL Database
General
1 42 (23.33%) Finance
2 11 (6.11%) Telecoms
3 10 (5.56%) Banking
4 9 (5.00%) Front Office
5 8 (4.44%) Marketing
6 7 (3.89%) Investment Banking
7 6 (3.33%) Retail
8 5 (2.78%) Legal
9 4 (2.22%) Manufacturing
9 4 (2.22%) Back Office
9 4 (2.22%) Financial Institution
10 3 (1.67%) Law
11 2 (1.11%) Advertising
11 2 (1.11%) Billing
12 1 (0.56%) Local Government
12 1 (0.56%) Pharmaceutical
12 1 (0.56%) Electronics
Libraries, Frameworks & Software Standards
1 7 (3.89%) .NET
2 5 (2.78%) Web Services
3 2 (1.11%) Middleware
3 2 (1.11%) J2EE
4 1 (0.56%) .NET Framework
Miscellaneous
1 8 (4.44%) Management Information System
2 5 (2.78%) Fixed Income
3 4 (2.22%) PMI
3 4 (2.22%) SCADA
4 3 (1.67%) Foreign Exchange (FX)
4 3 (1.67%) Clustering
5 2 (1.11%) Freedom of Information
5 2 (1.11%) PKI
5 2 (1.11%) Contract for Difference
5 2 (1.11%) Spread Betting
5 2 (1.11%) Data Protection Act
5 2 (1.11%) Freedom of Information Act
5 2 (1.11%) Blackberry
5 2 (1.11%) Wiki
5 2 (1.11%) Video Conferencing
5 2 (1.11%) iSeries
5 2 (1.11%) User Experience
5 2 (1.11%) Analytical Skills
5 2 (1.11%) Performance Metrics
5 2 (1.11%) Client/Server
Operating Systems
1 20 (11.11%) Windows
2 6 (3.33%) UNIX
3 4 (2.22%) Windows 7
4 3 (1.67%) Apple iOS
4 3 (1.67%) Windows 8
4 3 (1.67%) Windows Server 2008
4 3 (1.67%) Linux
5 2 (1.11%) Windows XP
5 2 (1.11%) Windows Server 2003
6 1 (0.56%) Android
6 1 (0.56%) Windows 2000
6 1 (0.56%) AIX
6 1 (0.56%) Windows Server 2012
Processes & Methodologies
1 56 (31.11%) ITIL
2 32 (17.78%) Project Management
3 19 (10.56%) Stakeholder Management
4 16 (8.89%) Change Management
5 15 (8.33%) Service Delivery
6 14 (7.78%) Service Management
6 14 (7.78%) PRINCE2
7 13 (7.22%) Continuous Improvement
8 12 (6.67%) Agile Software Development
9 11 (6.11%) CRM
9 11 (6.11%) Problem Management
10 10 (5.56%) Programme Management
10 10 (5.56%) Line Management
11 9 (5.00%) Configuration Management
11 9 (5.00%) Risk Management
11 9 (5.00%) Incident Management
11 9 (5.00%) Time Management
12 8 (4.44%) Analytics
13 7 (3.89%) Performance Management
13 7 (3.89%) Data Management
Programming Languages
1 21 (11.67%) SQL
2 10 (5.56%) Java
3 2 (1.11%) PL/SQL
3 2 (1.11%) C#
4 1 (0.56%) C
4 1 (0.56%) Python
Qualifications
1 7 (3.89%) ITIL Certification
1 7 (3.89%) Degree
2 5 (2.78%) Security Cleared
3 4 (2.22%) PRINCE2 Certification
3 4 (2.22%) PMP
3 4 (2.22%) PMI Certification
4 3 (1.67%) CIPD
4 3 (1.67%) PRINCE2 Practitioner
4 3 (1.67%) DV Cleared
4 3 (1.67%) APMP
5 2 (1.11%) CISA
5 2 (1.11%) CISM
5 2 (1.11%) CISSP
6 1 (0.56%) Cisco Certification
6 1 (0.56%) Microsoft Certification
6 1 (0.56%) MCSE
6 1 (0.56%) CCNA
6 1 (0.56%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 22 (12.22%) SLA
2 5 (2.78%) ISO/IEC 27001
3 4 (2.22%) PCI DSS
4 3 (1.67%) P3O
4 3 (1.67%) Sarbanes-Oxley
5 2 (1.11%) QA
System Software
1 9 (5.00%) Active Directory
2 4 (2.22%) VMware Infrastructure
2 4 (2.22%) vSphere
3 2 (1.11%) ISA Server
4 1 (0.56%) Microsoft App-V
4 1 (0.56%) Hyper-V
Systems Management
1 10 (5.56%) SCCM
2 4 (2.22%) ITRS Geneos
3 1 (0.56%) Cisco CUCM
3 1 (0.56%) Tivoli Storage Manager
3 1 (0.56%) Cisco IPCC
Vendors
1 29 (16.11%) Microsoft
2 17 (9.44%) SAP
3 14 (7.78%) Oracle
4 8 (4.44%) VMware
5 6 (3.33%) Red Hat
6 5 (2.78%) Civica
7 4 (2.22%) Orchard
7 4 (2.22%) Northgate
7 4 (2.22%) Business Objects
8 3 (1.67%) HP
8 3 (1.67%) Apple
8 3 (1.67%) Charles River
9 2 (1.11%) Salesforce.com
9 2 (1.11%) Dell
9 2 (1.11%) Citrix
9 2 (1.11%) ION Trading
9 2 (1.11%) Endeca
10 1 (0.56%) Google
10 1 (0.56%) LANDesk
10 1 (0.56%) Verint
Northamptonshire
Oscar Associates (UK) Ltd
Rate: £200 - £300 per day
Posted: 2 days ago
Wolverhampton
Computer Futures
Rate: competitive
Posted: 4 days ago
London
University College London
Rate: From £41,430 to £48,873 per annum
Posted: 19 days ago
London
Nigel Frank International Limited - Newcastle
Posted: 23 days ago