The table below looks at the statistics for the Support Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Manager in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Support Manager
Rank 483 432 475
Rank change year-on-year
-51 +43
Contract jobs requiring a Support Manager 98 134 59
As % of all contract IT jobs located in the UK 0.19% 0.26% 0.13%
As % of the Job Titles category 0.20% 0.29% 0.14%
Number of daily rates quoted 56 91 30
Average daily rate
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£388 £375 £365
Average daily rate % change year-on-year
+3.33% +2.66%
90% offered a daily rate of more than £222 £115 £244
10% offered a daily rate of more than £550 £500 £521
UK excluding London average daily rate £355 £375 £368
% change year-on-year
-5.33% +2.04%
Number of hourly rates quoted 4 0 3
Average hourly rate £18.00 - £23.88
UK excluding London average hourly rate £18.00 - £23.88

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48551 46784 42135
As % of all contract IT jobs located in the UK 92.43% 92.38% 92.60%
Number of daily rates quoted 29792 27671 24104
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £245 £225 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1854 1968 2263
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.50 £10.75
10% offered a hourly rate of more than £42.00 £40.00 £40.00
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager within the UK.

Support Manager Daily Rate Trend in the UK

Support Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager within the UK over the 3 months to 4 March 2015.

Support Manager Daily Rate Histogram in the UK

Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager within the UK.

Support Manager Hourly Rate Trend in the UK

Support Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Manager within the UK over the 3 months to 4 March 2015.

Support Manager Hourly Rate Histogram in the UK

Support Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Manager within the UK over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -35 81 £388 +3.33% 37
London -10 48 £438 +9.37% 19
South East -37 19 £355 -5.33% 6
West Midlands -1 8 £338 -3.57% 1
Scotland -11 7 £468 +23.84% 2
City of London +13 6 £550 +238.46% 10
Wales -1 6 - -
South Wales +4 5 - -
Cardiff - 5 - -
Berkshire -2 4 £400 +56.09% 1
Buckinghamshire - 3 - - 1
Warwickshire - 3 £375 -
Hertfordshire +9 2 - - 2
Reading +6 2 £325 - 1
East of England +2 2 - - 4
East Midlands -2 2 £325 +195.45% 3
Slough -5 2 £463 +94.73%
Hampshire -15 2 £355 - 1
Milton Keynes - 2 - - 1
Leeds -15 1 £400 +6.66%
Oxford -16 1 £450 +100.00%
North West -16 1 - - 2
Oxfordshire -19 1 £450 +73.07% 1
Yorkshire -20 1 £400 +3.22% 1
West Yorkshire -23 1 £400 +6.66%
Northamptonshire - 1 - - 2
Surrey - 1 £213 - 1
Leicestershire - 1 £325 - 1
Northampton - 1 - -
Kingston Upon Thames - 1 - -

Support Manager
Top 30 Related IT Skills

For the 6 months to 4 March 2015, IT contractor jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title.

1 53 (30.99%) ITIL
2 41 (23.98%) Finance
3 28 (16.37%) Microsoft
3 28 (16.37%) Project Management
4 27 (15.79%) SharePoint
5 26 (15.20%) MS Office
6 23 (13.45%) SLA
7 19 (11.11%) Windows
7 19 (11.11%) Stakeholder Management
8 18 (10.53%) SQL
9 16 (9.36%) Change Management
10 14 (8.19%) Service Delivery
10 14 (8.19%) Service Management
11 13 (7.60%) SAP
12 12 (7.02%) Oracle
13 11 (6.43%) MS Excel
13 11 (6.43%) CRM
13 11 (6.43%) Risk Management
13 11 (6.43%) Telecoms
13 11 (6.43%) Problem Management
13 11 (6.43%) Continuous Improvement
14 10 (5.85%) SCCM
14 10 (5.85%) Agile Software Development
14 10 (5.85%) Banking
14 10 (5.85%) Front Office
14 10 (5.85%) PRINCE2
15 9 (5.26%) Configuration Management
15 9 (5.26%) Incident Management
15 9 (5.26%) Time Management
15 9 (5.26%) Lync

Support Manager
Top Related IT Skills by Category

For the 6 months to 4 March 2015, IT contractor jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (15.79%) SharePoint
2 9 (5.26%) Lync
3 5 (2.92%) JBoss
4 3 (1.75%) IIS
5 2 (1.17%) Blackberry Enterprise Server
6 1 (0.58%) Exchange Server 2010
6 1 (0.58%) Tomcat
6 1 (0.58%) MS Exchange
6 1 (0.58%) Exchange Server 2003
6 1 (0.58%) Live Communications Server
6 1 (0.58%) Drupal
Applications
1 26 (15.20%) MS Office
2 11 (6.43%) MS Excel
3 4 (2.34%) MS Visio
3 4 (2.34%) MS Project
4 2 (1.17%) MS PowerPoint
5 1 (0.58%) Spreadsheet
Business Applications
1 3 (1.75%) Oracle EBS R12
2 2 (1.17%) Markit EDM
3 1 (0.58%) Endur
3 1 (0.58%) Oracle EBS
3 1 (0.58%) LatentZero
3 1 (0.58%) SAP Oil and Gas
3 1 (0.58%) Dynamics CRM
3 1 (0.58%) Google Analytics
3 1 (0.58%) thinkFolio
3 1 (0.58%) ION MarketView
Cloud Services
1 8 (4.68%) Microsoft Azure
2 2 (1.17%) SaaS
2 2 (1.17%) PaaS
2 2 (1.17%) IaaS
3 1 (0.58%) Office 365
Communications & Networking
1 4 (2.34%) WAN
2 3 (1.75%) LAN
2 3 (1.75%) VoIP
2 3 (1.75%) SAN
2 3 (1.75%) VPN
2 3 (1.75%) Wi-Fi
2 3 (1.75%) Network Security
3 2 (1.17%) VLAN
3 2 (1.17%) ATM
4 1 (0.58%) Radio Access Network
4 1 (0.58%) 4G
4 1 (0.58%) PABX
4 1 (0.58%) DHCP
4 1 (0.58%) TCP/IP
4 1 (0.58%) DNS
4 1 (0.58%) SSL
4 1 (0.58%) Internet
4 1 (0.58%) 3G
4 1 (0.58%) 2G
4 1 (0.58%) IP Telephony
Database & Business Intelligence
1 4 (2.34%) SQL Server
2 2 (1.17%) Azure SQL Database
2 2 (1.17%) Oracle Database 11g
2 2 (1.17%) DB2
2 2 (1.17%) Oracle Database
General
1 41 (23.98%) Finance
2 11 (6.43%) Telecoms
3 10 (5.85%) Banking
3 10 (5.85%) Front Office
4 8 (4.68%) Investment Banking
5 6 (3.51%) Marketing
5 6 (3.51%) Retail
5 6 (3.51%) Back Office
6 5 (2.92%) Legal
7 4 (2.34%) Manufacturing
8 3 (1.75%) Law
9 2 (1.17%) Billing
9 2 (1.17%) Advertising
9 2 (1.17%) Financial Institution
10 1 (0.58%) Pharmaceutical
10 1 (0.58%) Electronics
10 1 (0.58%) Local Government
Libraries, Frameworks & Software Standards
1 7 (4.09%) .NET
2 3 (1.75%) Web Services
3 2 (1.17%) J2EE
4 1 (0.58%) .NET Framework
Miscellaneous
1 8 (4.68%) Management Information System
2 5 (2.92%) Fixed Income
3 4 (2.34%) SCADA
3 4 (2.34%) Foreign Exchange (FX)
4 3 (1.75%) PMI
5 2 (1.17%) iSeries
5 2 (1.17%) Video Conferencing
5 2 (1.17%) Wiki
5 2 (1.17%) Data Protection Act
5 2 (1.17%) Freedom of Information Act
5 2 (1.17%) PKI
5 2 (1.17%) Derivative
5 2 (1.17%) Freedom of Information
5 2 (1.17%) Clustering
5 2 (1.17%) Handset
5 2 (1.17%) Blackberry
5 2 (1.17%) Client/Server
5 2 (1.17%) Analytical Skills
6 1 (0.58%) Performance Metrics
6 1 (0.58%) Enterprise Software
Operating Systems
1 19 (11.11%) Windows
2 6 (3.51%) UNIX
3 5 (2.92%) Windows 7
4 3 (1.75%) Windows 8
4 3 (1.75%) Apple iOS
5 2 (1.17%) Windows XP
5 2 (1.17%) Linux
6 1 (0.58%) Windows Server 2012
6 1 (0.58%) Android
6 1 (0.58%) Windows Server 2008
Processes & Methodologies
1 53 (30.99%) ITIL
2 28 (16.37%) Project Management
3 19 (11.11%) Stakeholder Management
4 16 (9.36%) Change Management
5 14 (8.19%) Service Delivery
5 14 (8.19%) Service Management
6 11 (6.43%) CRM
6 11 (6.43%) Risk Management
6 11 (6.43%) Problem Management
6 11 (6.43%) Continuous Improvement
7 10 (5.85%) Agile Software Development
7 10 (5.85%) PRINCE2
8 9 (5.26%) Configuration Management
8 9 (5.26%) Incident Management
8 9 (5.26%) Time Management
8 9 (5.26%) Line Management
9 7 (4.09%) Business Intelligence
9 7 (4.09%) Programme Management
9 7 (4.09%) Data Management
10 6 (3.51%) Performance Management
Programming Languages
1 18 (10.53%) SQL
2 7 (4.09%) Java
3 2 (1.17%) PL/SQL
3 2 (1.17%) C#
4 1 (0.58%) C
4 1 (0.58%) Python
Qualifications
1 6 (3.51%) Degree
2 5 (2.92%) Security Cleared
2 5 (2.92%) VCP4
3 4 (2.34%) PRINCE2 Certification
3 4 (2.34%) ITIL Certification
4 3 (1.75%) APMP
4 3 (1.75%) PMP
4 3 (1.75%) PMI Certification
4 3 (1.75%) CIPD
4 3 (1.75%) PRINCE2 Practitioner
4 3 (1.75%) DV Cleared
5 2 (1.17%) CISA
5 2 (1.17%) CISM
5 2 (1.17%) CISSP
6 1 (0.58%) ITIL Foundation Certificate
6 1 (0.58%) SC Cleared
Quality Assurance & Compliance
1 23 (13.45%) SLA
2 4 (2.34%) PCI DSS
2 4 (2.34%) ISO/IEC 27001
3 3 (1.75%) P3O
3 3 (1.75%) Sarbanes-Oxley
4 2 (1.17%) QA
System Software
1 8 (4.68%) Active Directory
2 4 (2.34%) vSphere
2 4 (2.34%) VMware Infrastructure
3 1 (0.58%) ISA Server
Systems Management
1 10 (5.85%) SCCM
2 4 (2.34%) ITRS Geneos
3 1 (0.58%) Tivoli
3 1 (0.58%) Tivoli Monitoring
Vendors
1 28 (16.37%) Microsoft
2 13 (7.60%) SAP
3 12 (7.02%) Oracle
4 8 (4.68%) VMware
5 5 (2.92%) Red Hat
5 5 (2.92%) Civica
6 4 (2.34%) Orchard
6 4 (2.34%) Northgate
6 4 (2.34%) Business Objects
7 3 (1.75%) Apple
7 3 (1.75%) Salesforce.com
7 3 (1.75%) Charles River
8 2 (1.17%) ION Trading
8 2 (1.17%) HP
8 2 (1.17%) Dell
9 1 (0.58%) IBM
9 1 (0.58%) Juniper
9 1 (0.58%) Citrix
9 1 (0.58%) Niku
9 1 (0.58%) OpenLink
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Rate: £200 - £250 per day
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Posted: 6 days ago