The statistics below represent IT contracts advertised across the UK that had Support Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 4 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
4 May 2016
Same period 2015 Same period 2014
Support Manager
Rank 561 558 480
Rank change year-on-year
-3 -78
Contract jobs requiring a Support Manager 86 78 141
As % of all contract IT jobs located in the UK 0.15% 0.14% 0.26%
As % of the Job Titles category 0.16% 0.15% 0.27%
Number of daily rates quoted 56 51 88
Median daily rate £375 £365 £396
Median daily rate % change year-on-year
+2.73% -7.82%
90% offered a daily rate of more than £196 £174 £210
10% offered a daily rate of more than £503 £485 £583
UK excluding London median daily rate £350 £300 £396
% change year-on-year
+16.66% -24.24%
Number of hourly rates quoted 1 1 1
Median hourly rate £34.00 £18.00 £20.50
Median hourly rate % change year-on-year
+88.88% -12.19%
UK excluding London median hourly rate £34.00 £18.00 £20.50
% change year-on-year
+88.88% -12.19%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52732 52894 51448
As % of all contract IT jobs located in the UK 94.87% 94.71% 94.32%
Number of daily rates quoted 34355 32133 31426
Median daily rate £425 £400 £390
Median daily rate % change year-on-year
+6.25% +2.56%
90% offered a daily rate of more than £260 £245 £225
10% offered a daily rate of more than £600 £550 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1512 2114 2112
Median hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.00 £42.50 £42.50
UK excluding London median hourly rate £18.00 £16.83 £17.00
% change year-on-year
+6.98% -1.02%

Support Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in the UK

Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager within the UK.

Support Manager Daily Rate Trend in the UK

Support Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager within the UK over the 3 months to 4 May 2016.

Support Manager Daily Rate Histogram in the UK

Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager within the UK.

Support Manager Hourly Rate Trend in the UK

Support Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Manager within the UK over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 83 £375 +7.91% 25
London -1 45 £394 +5.00% 8
South East -2 13 £175 -53.33% 1
West Midlands -10 6 £410 -25.45% 3
South West +5 5 £445 +93.47% 3
North West +1 5 £300 - 3
Oxfordshire +11 4 £175 -61.11%
West Yorkshire +8 4 £363 -17.14% 1
Yorkshire -3 4 £363 +20.83% 3
Croydon - 4 £475 -
Buckinghamshire +10 3 - -
Leeds -5 3 £350 -20.00%
Amersham - 3 - -
Warwickshire - 3 £430 -
City of London +39 2 £325 -17.46% 3
East of England +9 2 £425 +6.25% 1
East Midlands +5 2 £425 +70.00% 3
Hampshire +2 2 £600 -
Birmingham -3 2 £288 -47.72%
Manchester -7 2 £210 - 1
Cheshire - 2 - - 1
Tyne and Wear - 2 £350 -
Dorset - 2 - -
Newcastle upon Tyne - 2 £350 -
Warwick - 2 £410 -
North East - 2 £350 -
Southampton +13 1 £575 -
Berkshire +6 1 £300 -
Northamptonshire +4 1 £425 +70.00% 1
Northampton +3 1 £425 +70.00% 1

Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 4 May 2016, Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Manager in the job title.

1 62 (31.47%) ITIL
2 44 (22.34%) Finance
3 41 (20.81%) Windows
4 31 (15.74%) Microsoft
5 30 (15.23%) Security Cleared
6 29 (14.72%) Service Management
7 28 (14.21%) Service Delivery
8 27 (13.71%) Problem Management
9 26 (13.20%) Active Directory
10 25 (12.69%) MS Office
11 23 (11.68%) Windows 7
12 21 (10.66%) SLA
12 21 (10.66%) Agile Software Development
13 19 (9.64%) Telecoms
13 19 (9.64%) Project Management
14 18 (9.14%) Linux
14 18 (9.14%) Banking
14 18 (9.14%) MS PowerPoint
15 17 (8.63%) SC Cleared
15 17 (8.63%) Windows 8
15 17 (8.63%) MS Excel
16 16 (8.12%) Oracle
17 15 (7.61%) Change Management
17 15 (7.61%) VMware
18 14 (7.11%) Incident Management
19 13 (6.60%) Stakeholder Management
19 13 (6.60%) PRINCE2
19 13 (6.60%) ITIL Certification
20 12 (6.09%) Cisco
20 12 (6.09%) SharePoint

Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (6.09%) SharePoint
2 8 (4.06%) MS Exchange
3 6 (3.05%) Apache
4 5 (2.54%) Exchange Server 2010
4 5 (2.54%) WebSphere
5 4 (2.03%) WordPress
6 2 (1.02%) CMS
6 2 (1.02%) MQSeries
6 2 (1.02%) Skype for Business
6 2 (1.02%) WebSphere Application Server
7 1 (0.51%) Exchange Server 2013
7 1 (0.51%) Tomcat
Applications
1 25 (12.69%) MS Office
2 18 (9.14%) MS PowerPoint
3 17 (8.63%) MS Excel
4 4 (2.03%) MS Project
5 1 (0.51%) MS Visio
Business Applications
1 1 (0.51%) BASE24
1 1 (0.51%) Oracle Cash Management
1 1 (0.51%) Remedy ITSM
1 1 (0.51%) SAP ERP
Cloud Services
1 11 (5.58%) Office 365
2 8 (4.06%) Microsoft Azure
3 2 (1.02%) Cloud Computing
4 1 (0.51%) Adobe Creative Cloud
4 1 (0.51%) Google Analytics
4 1 (0.51%) Google Apps
Communications & Networking
1 9 (4.57%) Network Security
2 7 (3.55%) Intranet
2 7 (3.55%) LAN
3 6 (3.05%) Firewall
3 6 (3.05%) VoIP
3 6 (3.05%) VPN
3 6 (3.05%) WAN
4 3 (1.52%) ATM
4 3 (1.52%) DNS
4 3 (1.52%) Internet
4 3 (1.52%) Wi-Fi
4 3 (1.52%) Wireless
5 2 (1.02%) Broadband
5 2 (1.02%) MPLS
5 2 (1.02%) PSTN
5 2 (1.02%) SAN
5 2 (1.02%) Unified Communications
6 1 (0.51%) Cisco Nexus
6 1 (0.51%) Junos
6 1 (0.51%) Radio Access Network
Database & Business Intelligence
1 8 (4.06%) SQL Server
2 3 (1.52%) DB2
2 3 (1.52%) Electronic Patient Records
3 2 (1.02%) SQL Server 2008
4 1 (0.51%) MySQL
4 1 (0.51%) Oracle Database
4 1 (0.51%) Oracle Database 11g
4 1 (0.51%) Oracle Reports
4 1 (0.51%) QlikView
4 1 (0.51%) SQL Server 2005
4 1 (0.51%) SQL Server 2012
Development Applications
1 4 (2.03%) Jenkins
2 2 (1.02%) Eclipse
3 1 (0.51%) JIRA
3 1 (0.51%) Sonatype Nexus
General
1 44 (22.34%) Finance
2 19 (9.64%) Telecoms
3 18 (9.14%) Banking
4 7 (3.55%) Investment Banking
4 7 (3.55%) Retail
5 6 (3.05%) Law
6 5 (2.54%) Back Office
6 5 (2.54%) Legal
7 3 (1.52%) Front Office
8 2 (1.02%) Advertising
8 2 (1.02%) Marketing
8 2 (1.02%) Spanish Language
9 1 (0.51%) Billing
9 1 (0.51%) Local Government
9 1 (0.51%) Manufacturing
9 1 (0.51%) Publishing
Libraries, Frameworks & Software Standards
1 6 (3.05%) .NET
2 5 (2.54%) CSS
3 4 (2.03%) J2EE
4 3 (1.52%) Middleware
5 2 (1.02%) HTML
5 2 (1.02%) IBM Integration Bus
5 2 (1.02%) Web Services
5 2 (1.02%) WebSphere MQ
5 2 (1.02%) XML
6 1 (0.51%) MAPI
Miscellaneous
1 11 (5.58%) NHS
2 10 (5.08%) Management Information System
3 9 (4.57%) Analytical Skills
4 6 (3.05%) Client/Server
5 5 (2.54%) Blackberry
6 4 (2.03%) Data Centre
6 4 (2.03%) Fixed Income
7 3 (1.52%) Mainframe
7 3 (1.52%) SWIFT
8 2 (1.02%) Contactless
8 2 (1.02%) Derivative
8 2 (1.02%) Equities
8 2 (1.02%) Mobile App
8 2 (1.02%) Online Banking
8 2 (1.02%) User Experience
9 1 (0.51%) Blog
9 1 (0.51%) IBM Mainframe
9 1 (0.51%) PDA
9 1 (0.51%) RSA SecurID
9 1 (0.51%) Statistics
Operating Systems
1 41 (20.81%) Windows
2 23 (11.68%) Windows 7
3 18 (9.14%) Linux
4 17 (8.63%) Windows 8
5 10 (5.08%) Windows Server
6 9 (4.57%) Windows Server 2012
7 8 (4.06%) Unix
7 8 (4.06%) Windows Server 2008
8 6 (3.05%) Red Hat Enterprise Linux
9 5 (2.54%) Android
9 5 (2.54%) Mac OS X
9 5 (2.54%) Windows Server 2003
10 4 (2.03%) CentOS
10 4 (2.03%) Windows 2000 Server
11 3 (1.52%) AIX
11 3 (1.52%) Apple iOS
11 3 (1.52%) Mac OS X Server
12 1 (0.51%) HPUX
12 1 (0.51%) Solaris
12 1 (0.51%) Windows XP
Processes & Methodologies
1 62 (31.47%) ITIL
2 29 (14.72%) Service Management
3 28 (14.21%) Service Delivery
4 27 (13.71%) Problem Management
5 21 (10.66%) Agile Software Development
6 19 (9.64%) Project Management
7 15 (7.61%) Change Management
8 14 (7.11%) Incident Management
9 13 (6.60%) PRINCE2
9 13 (6.60%) Stakeholder Management
10 12 (6.09%) Asset Management
10 12 (6.09%) Continuous Improvement
10 12 (6.09%) ITSM
11 10 (5.08%) Mentoring
11 10 (5.08%) Performance Management
12 8 (4.06%) Coaching
12 8 (4.06%) DevOps
13 7 (3.55%) Release Management
14 6 (3.05%) Disaster Recovery
15 5 (2.54%) User Acceptance Testing
Programming Languages
1 11 (5.58%) SQL
2 7 (3.55%) Java
3 6 (3.05%) Shell Script
4 5 (2.54%) C
5 4 (2.03%) Perl
6 3 (1.52%) COBOL
6 3 (1.52%) Python
7 1 (0.51%) C#
7 1 (0.51%) PL/SQL
7 1 (0.51%) PowerShell
7 1 (0.51%) VBA
7 1 (0.51%) VBScript
Qualifications
1 30 (15.23%) Security Cleared
2 17 (8.63%) SC Cleared
3 13 (6.60%) ITIL Certification
4 8 (4.06%) CTC Cleared
4 8 (4.06%) Microsoft Certification
5 7 (3.55%) DV Cleared
6 6 (3.05%) MCP
6 6 (3.05%) MCSE
7 4 (2.03%) Degree
7 4 (2.03%) MCDST
7 4 (2.03%) PRINCE2 Certification
8 2 (1.02%) CCNA
8 2 (1.02%) Cisco Certification
8 2 (1.02%) MCITP
8 2 (1.02%) MCTS
8 2 (1.02%) PMI Certification
8 2 (1.02%) PMP
9 1 (0.51%) ACCA
9 1 (0.51%) CISSP
9 1 (0.51%) MCSA
Quality Assurance & Compliance
1 21 (10.66%) SLA
2 7 (3.55%) Disclosure Scotland
3 3 (1.52%) QA
4 1 (0.51%) COBIT
4 1 (0.51%) ISO 8583
4 1 (0.51%) ISO 9000
4 1 (0.51%) P3O
4 1 (0.51%) SEPA
System Software
1 26 (13.20%) Active Directory
2 9 (4.57%) VMware Infrastructure
3 4 (2.03%) XenApp
4 3 (1.52%) Samba
5 2 (1.02%) Hyper-V
5 2 (1.02%) VMware ESX
Systems Management
1 8 (4.06%) SCCM
2 6 (3.05%) Puppet
3 4 (2.03%) ZABBIX
4 3 (1.52%) Control-M
4 3 (1.52%) WSUS
5 2 (1.02%) Cisco UCCX
6 1 (0.51%) AirWatch
6 1 (0.51%) Backup Exec
6 1 (0.51%) EMC NetWorker
6 1 (0.51%) HP Data Protector
6 1 (0.51%) ITRS Geneos
6 1 (0.51%) Nagios
6 1 (0.51%) NetBackup
6 1 (0.51%) SCOM
6 1 (0.51%) Tivoli
6 1 (0.51%) Tivoli Storage Manager
Vendors
1 31 (15.74%) Microsoft
2 16 (8.12%) Oracle
3 15 (7.61%) VMware
4 12 (6.09%) Cisco
4 12 (6.09%) ServiceNow
5 7 (3.55%) Avaya
6 6 (3.05%) Citrix
7 5 (2.54%) NetApp
7 5 (2.54%) Red Hat
8 4 (2.03%) Apple
8 4 (2.03%) HP
9 3 (1.52%) ATG
9 3 (1.52%) Google
9 3 (1.52%) IBM
9 3 (1.52%) Juniper
9 3 (1.52%) Sun
9 3 (1.52%) Sybase
10 2 (1.02%) Fiserv
10 2 (1.02%) Guidewire
10 2 (1.02%) Pega