The table below looks at the statistics for the Support Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Manager in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Support Manager
Rank 522 454 472
Rank change year-on-year
-68 +18
Contract jobs requiring a Support Manager 78 141 82
As % of all contract IT jobs located in the UK 0.14% 0.26% 0.17%
As % of the Job Titles category 0.15% 0.28% 0.18%
Number of daily rates quoted 51 88 48
Average daily rate
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£365 £396 £388
Average daily rate % change year-on-year
-7.82% +2.19%
90% offered a daily rate of more than £174 £210 £246
10% offered a daily rate of more than £485 £583 £633
UK excluding London average daily rate £300 £396 £335
% change year-on-year
-24.24% +18.20%
Number of hourly rates quoted 1 1 1
Average hourly rate £18.00 £20.50 £23.88
Average hourly rate % change year-on-year
-12.19% -14.13%
UK excluding London average hourly rate £18.00 £20.50 £23.88
% change year-on-year
-12.19% -14.13%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51527 50292 44718
As % of all contract IT jobs located in the UK 92.33% 92.33% 92.43%
Number of daily rates quoted 31396 30820 25579
Average daily rate £400 £388 £400
Average daily rate % change year-on-year
+3.15% -3.06%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £560 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2022 2008 2205
Average hourly rate £17.30 £17.50 £18.00
Average hourly rate % change year-on-year
-1.14% -2.77%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.50
UK excluding London average hourly rate £16.83 £17.50 £17.50
% change year-on-year
-3.85% -

Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the UK

Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager within the UK.

Support Manager Daily Rate Trend in the UK

Support Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager within the UK over the 3 months to 1 May 2015.

Support Manager Daily Rate Histogram in the UK

Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager within the UK.

Support Manager Hourly Rate Trend in the UK

Support Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Manager within the UK over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -65 66 £348 -10.89% 41
London -25 37 £375 -1.96% 10
South East -29 9 £375 - 8
Scotland +3 7 £485 +27.63%
East Midlands -1 7 £250 -
Edinburgh +7 6 £485 +27.63%
Yorkshire -12 5 £300 -53.84% 4
Northamptonshire - 5 £250 -
West Midlands - 5 £550 - 5
Wales 0 4 - - 1
Buckinghamshire -6 4 - - 2
City of London -9 4 £394 +61.53% 2
Birmingham - 4 £550 - 1
South Wales +3 3 - - 1
Milton Keynes -4 3 - - 2
Sheffield -7 3 £300 -
South Yorkshire -11 3 £300 -
Northampton - 3 £250 -
Cardiff - 3 - - 1
Uxbridge +6 2 £350 -6.66%
Essex +1 2 £400 +53.11%
East of England -2 2 £400 -0.92% 4
Berkshire -6 2 £300 - 2
East Sussex -8 2 - - 1
West Yorkshire -13 2 £438 -32.69% 2
Leeds -18 2 £438 -32.69% 2
Brighton - 2 - -
Wiltshire -1 1 £230 -44.97% 1
South West -5 1 £230 -45.78% 3
Reading -7 1 £300 -

Support Manager
Top 30 Related IT Skills

For the 6 months to 1 May 2015, IT contractor jobs within the UK that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title.

1 55 (31.61%) ITIL
2 36 (20.69%) Finance
3 31 (17.82%) Project Management
4 28 (16.09%) Microsoft
5 26 (14.94%) SQL
5 26 (14.94%) MS Office
6 24 (13.79%) SharePoint
7 22 (12.64%) SLA
8 17 (9.77%) Service Delivery
8 17 (9.77%) Change Management
8 17 (9.77%) SAP
9 16 (9.20%) Windows
10 15 (8.62%) Service Management
11 14 (8.05%) PRINCE2
11 14 (8.05%) Stakeholder Management
12 13 (7.47%) Agile Software Development
13 12 (6.90%) Problem Management
13 12 (6.90%) Java
13 12 (6.90%) Continuous Improvement
14 11 (6.32%) Oracle
14 11 (6.32%) CRM
15 10 (5.75%) Programme Management
15 10 (5.75%) .NET
15 10 (5.75%) MS Excel
15 10 (5.75%) Line Management
16 9 (5.17%) Configuration Management
16 9 (5.17%) Telecoms
16 9 (5.17%) Banking
16 9 (5.17%) VMware
17 8 (4.60%) Incident Management

Support Manager
Top Related IT Skills by Category

For the 6 months to 1 May 2015, IT contractor jobs within the UK that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (13.79%) SharePoint
2 7 (4.02%) Lync
3 6 (3.45%) JBoss
4 3 (1.72%) IIS
4 3 (1.72%) Tomcat
5 2 (1.15%) IBM Notes
6 1 (0.57%) Lotus Domino
6 1 (0.57%) Drupal
Applications
1 26 (14.94%) MS Office
2 10 (5.75%) MS Excel
3 5 (2.87%) MS Visio
3 5 (2.87%) MS Project
4 3 (1.72%) MS PowerPoint
5 1 (0.57%) Spreadsheet
Business Applications
1 4 (2.30%) Aareon QL
2 2 (1.15%) Markit EDM
3 1 (0.57%) thinkFolio
3 1 (0.57%) SAP Business One
3 1 (0.57%) SAP Oil and Gas
3 1 (0.57%) Dynamics CRM
3 1 (0.57%) LatentZero
3 1 (0.57%) Oracle Applications
3 1 (0.57%) ION MarketView
Cloud Services
1 8 (4.60%) Microsoft Azure
2 1 (0.57%) Google Analytics
2 1 (0.57%) Office 365
Communications & Networking
1 7 (4.02%) WAN
2 6 (3.45%) Network Security
2 6 (3.45%) LAN
3 5 (2.87%) Firewall
4 4 (2.30%) DNS
5 3 (1.72%) SAN
5 3 (1.72%) ATM
5 3 (1.72%) VoIP
5 3 (1.72%) VPN
5 3 (1.72%) MPLS
5 3 (1.72%) Wi-Fi
6 2 (1.15%) VLAN
6 2 (1.15%) TCP/IP
6 2 (1.15%) DHCP
7 1 (0.57%) HTTP
7 1 (0.57%) SSL
7 1 (0.57%) BGP
7 1 (0.57%) 3G
7 1 (0.57%) ICMP
7 1 (0.57%) Internet
Database & Business Intelligence
1 5 (2.87%) Oracle Database
2 4 (2.30%) Oracle Database 11g
3 2 (1.15%) Azure SQL Database
3 2 (1.15%) SQL Server
General
1 36 (20.69%) Finance
2 9 (5.17%) Telecoms
2 9 (5.17%) Banking
3 8 (4.60%) Marketing
4 7 (4.02%) Front Office
4 7 (4.02%) Retail
5 4 (2.30%) Investment Banking
5 4 (2.30%) Financial Institution
5 4 (2.30%) Legal
5 4 (2.30%) Manufacturing
6 3 (1.72%) Law
6 3 (1.72%) Billing
7 2 (1.15%) Advertising
7 2 (1.15%) Back Office
8 1 (0.57%) Electronics
8 1 (0.57%) Local Government
Libraries, Frameworks & Software Standards
1 10 (5.75%) .NET
2 7 (4.02%) Web Services
3 4 (2.30%) J2EE
4 2 (1.15%) Middleware
5 1 (0.57%) .NET Framework
Miscellaneous
1 5 (2.87%) Management Information System
1 5 (2.87%) Fixed Income
2 4 (2.30%) SCADA
2 4 (2.30%) PMI
3 3 (1.72%) Foreign Exchange (FX)
3 3 (1.72%) Analytical Skills
4 2 (1.15%) User Experience
4 2 (1.15%) Performance Metrics
4 2 (1.15%) Clustering
4 2 (1.15%) Freedom of Information
4 2 (1.15%) Contract for Difference
4 2 (1.15%) Spread Betting
4 2 (1.15%) Video Conferencing
4 2 (1.15%) Wiki
4 2 (1.15%) Freedom of Information Act
4 2 (1.15%) Client/Server
5 1 (0.57%) DTV
5 1 (0.57%) EPoS
5 1 (0.57%) NHS
5 1 (0.57%) Thin Client
Operating Systems
1 16 (9.20%) Windows
2 5 (2.87%) UNIX
2 5 (2.87%) Windows 7
3 3 (1.72%) Linux
3 3 (1.72%) Apple iOS
3 3 (1.72%) Windows Server 2008
3 3 (1.72%) Windows 8
4 2 (1.15%) Windows Server 2003
5 1 (0.57%) Windows XP
5 1 (0.57%) Windows 2000
5 1 (0.57%) AIX
5 1 (0.57%) Android
5 1 (0.57%) Windows Server 2012
Processes & Methodologies
1 55 (31.61%) ITIL
2 31 (17.82%) Project Management
3 17 (9.77%) Service Delivery
3 17 (9.77%) Change Management
4 15 (8.62%) Service Management
5 14 (8.05%) PRINCE2
5 14 (8.05%) Stakeholder Management
6 13 (7.47%) Agile Software Development
7 12 (6.90%) Problem Management
7 12 (6.90%) Continuous Improvement
8 11 (6.32%) CRM
9 10 (5.75%) Programme Management
9 10 (5.75%) Line Management
10 9 (5.17%) Configuration Management
11 8 (4.60%) Incident Management
11 8 (4.60%) Time Management
11 8 (4.60%) Analytics
12 7 (4.02%) Risk Management
13 6 (3.45%) Supplier Management
13 6 (3.45%) BPMN
Programming Languages
1 26 (14.94%) SQL
2 12 (6.90%) Java
3 4 (2.30%) PL/SQL
3 4 (2.30%) C#
4 3 (1.72%) C
5 1 (0.57%) C++
5 1 (0.57%) VB.NET
5 1 (0.57%) Python
Qualifications
1 8 (4.60%) Degree
1 8 (4.60%) ITIL Certification
2 7 (4.02%) Security Cleared
3 4 (2.30%) DV Cleared
3 4 (2.30%) PMP
3 4 (2.30%) PMI Certification
4 3 (1.72%) CCNA
4 3 (1.72%) Cisco Certification
4 3 (1.72%) Microsoft Certification
4 3 (1.72%) PRINCE2 Certification
4 3 (1.72%) MCSE
4 3 (1.72%) PRINCE2 Practitioner
4 3 (1.72%) APMP
5 2 (1.15%) CIPD
6 1 (0.57%) CISSP
6 1 (0.57%) CISA
6 1 (0.57%) CISM
6 1 (0.57%) SC Cleared
6 1 (0.57%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 22 (12.64%) SLA
2 5 (2.87%) ISO/IEC 27001
3 3 (1.72%) P3O
4 2 (1.15%) PCI DSS
5 1 (0.57%) Sarbanes-Oxley
5 1 (0.57%) QA
System Software
1 8 (4.60%) Active Directory
2 5 (2.87%) VMware Infrastructure
3 4 (2.30%) vSphere
4 2 (1.15%) ISA Server
5 1 (0.57%) Microsoft App-V
5 1 (0.57%) Hyper-V
Systems Management
1 8 (4.60%) SCCM
2 3 (1.72%) ITRS Geneos
3 1 (0.57%) Tivoli Storage Manager
3 1 (0.57%) Cisco IPCC
3 1 (0.57%) Cisco CUCM
Vendors
1 28 (16.09%) Microsoft
2 17 (9.77%) SAP
3 11 (6.32%) Oracle
4 9 (5.17%) VMware
5 6 (3.45%) Red Hat
6 5 (2.87%) Civica
7 4 (2.30%) Aareon
7 4 (2.30%) Orchard
7 4 (2.30%) Northgate
8 3 (1.72%) HP
8 3 (1.72%) Business Objects
8 3 (1.72%) Charles River
8 3 (1.72%) Apple
9 2 (1.15%) RedPrairie
9 2 (1.15%) ION Trading
9 2 (1.15%) Endeca
9 2 (1.15%) Cisco
9 2 (1.15%) Dell
9 2 (1.15%) Citrix
9 2 (1.15%) Lotus
London
Lorien Resourcing
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Northern Recruitment Group
Rate: From £40,000 to £42,000 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Certes Computing Ltd
Rate: Negotiable
Posted: 6 days ago