The statistics below represent IT contracts advertised across the UK that had Support Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Support Manager
Rank 566 546 553
Rank change year-on-year
-20 +7
Contract jobs requiring a Support Manager 72 103 76
As % of all contract IT jobs located in the UK 0.14% 0.19% 0.13%
As % of the Job Titles category 0.15% 0.20% 0.14%
Number of daily rates quoted 52 70 42
Median daily rate £383 £413 £363
Median daily rate % change year-on-year
-7.27% +13.79%
90% offered a daily rate of more than £301 £275 £203
10% offered a daily rate of more than £511 £550 £599
UK excluding London median daily rate £400 £406 £350
% change year-on-year
-1.53% +16.07%
Number of hourly rates quoted 0 1 4
Median hourly rate - £17.00 £18.63
Median hourly rate % change year-on-year
- -8.72%
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48175 51856 52713
As % of all contract IT jobs located in the UK 94.64% 94.80% 93.30%
Number of daily rates quoted 31544 33013 33319
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £260 £225
10% offered a daily rate of more than £600 £580 £575
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 1684 2028 2169
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £44.00 £43.00 £37.00
UK excluding London median hourly rate £16.50 £17.00 £15.88
% change year-on-year
-2.94% +7.08%

Support Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in the UK

Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager within the UK.

Support Manager Daily Rate Trend in the UK

Support Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager within the UK over the 3 months to 6 December 2016.

Support Manager Daily Rate Histogram in the UK

Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager within the UK.

Support Manager Hourly Rate Trend in the UK

Support Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Manager within the UK over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -24 66 £390 -6.69% 17
London -13 33 £375 -11.76% 9
East Midlands +2 10 £500 +53.84%
South East +12 9 £400 -3.84% 3
Northamptonshire - 8 £500 -
North West -9 6 £413 -17.50% 1
West Sussex +12 5 £425 +13.33%
West Midlands -29 4 £513 +69.42%
Croydon - 4 £375 -
Scotland +8 3 £350 -
Birmingham -8 3 £550 +67.42%
Crawley - 3 - -
Edinburgh +23 2 £375 -
Hampshire +18 2 £413 -
Manchester +8 2 £338 +77.63% 1
South West +7 2 £220 -42.85% 3
Cheshire +4 2 £450 -10.00%
Nottingham -3 2 £350 +7.69%
Nottinghamshire -6 2 £350 +7.69%
Buckinghamshire +17 1 £153 -63.34%
Yorkshire +8 1 - - 1
Merseyside +5 1 £400 -
East of England +2 1 - -
Portsmouth 0 1 £350 -
Warrington -13 1 £475 -5.00%
Northampton - 1 £350 -
Erskine - 1 £315 -
Stoke-on-Trent - 1 £475 -
Leeds - 1 - - 1
West Yorkshire - 1 - - 1

Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 6 December 2016, Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Manager in the job title.

1 50 (36.76%) ITIL
2 42 (30.88%) Finance
3 27 (19.85%) Service Delivery
4 23 (16.91%) Security Cleared
5 22 (16.18%) Project Management
6 20 (14.71%) Service Management
6 20 (14.71%) Microsoft
7 19 (13.97%) SLA
7 19 (13.97%) SQL
8 17 (12.50%) Change Management
9 15 (11.03%) Oracle
9 15 (11.03%) Windows
9 15 (11.03%) MS Excel
9 15 (11.03%) Cisco
9 15 (11.03%) Active Directory
10 14 (10.29%) Stakeholder Management
10 14 (10.29%) Problem Management
10 14 (10.29%) Data Centre
11 13 (9.56%) SC Cleared
11 13 (9.56%) Citrix
12 12 (8.82%) Agile Software Development
13 11 (8.09%) Service Design
14 10 (7.35%) Analytical Skills
14 10 (7.35%) Retail
15 9 (6.62%) Oracle EBS R12
15 9 (6.62%) ITIL Certification
15 9 (6.62%) SharePoint
15 9 (6.62%) VMware
16 8 (5.88%) IBM
16 8 (5.88%) Microsoft Azure

Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (6.62%) SharePoint
2 7 (5.15%) MS Exchange
3 2 (1.47%) JBoss
3 2 (1.47%) Skype for Business
4 1 (0.74%) BizTalk Server
4 1 (0.74%) Drupal
4 1 (0.74%) IIS
Applications
1 15 (11.03%) MS Excel
2 5 (3.68%) MS Office
3 2 (1.47%) MS Project
4 1 (0.74%) MS PowerPoint
4 1 (0.74%) MS Visio
Business Applications
1 9 (6.62%) Oracle EBS R12
2 2 (1.47%) Oracle EBS
3 1 (0.74%) CODA-Financials
3 1 (0.74%) Cognos Planning
3 1 (0.74%) Oracle Applications
3 1 (0.74%) Oracle Cash Management
Cloud Services
1 8 (5.88%) Microsoft Azure
2 3 (2.21%) Taleo
3 2 (1.47%) SaaS
Communications & Networking
1 6 (4.41%) Wireless
2 5 (3.68%) LAN
2 5 (3.68%) WAN
3 4 (2.94%) BGP
3 4 (2.94%) Cisco ASA
3 4 (2.94%) Cisco IOS
3 4 (2.94%) Cisco Wireless
3 4 (2.94%) HSRP
3 4 (2.94%) IPsec
3 4 (2.94%) NX-OS
3 4 (2.94%) OSPF
3 4 (2.94%) SSL
3 4 (2.94%) TCP/IP
3 4 (2.94%) VPN
3 4 (2.94%) VRRP
4 2 (1.47%) Cisco IPT
4 2 (1.47%) DHCP
4 2 (1.47%) DNS
4 2 (1.47%) IP Telephony
4 2 (1.47%) VoIP
Database & Business Intelligence
1 7 (5.15%) SQL Server
2 4 (2.94%) Oracle Database
3 1 (0.74%) BusinessObjects
3 1 (0.74%) Crystal Reports
3 1 (0.74%) DB2
3 1 (0.74%) Electronic Patient Records
3 1 (0.74%) MS Access
3 1 (0.74%) Oracle BI EE
3 1 (0.74%) Oracle Reports
3 1 (0.74%) PostgreSQL
3 1 (0.74%) QlikView
Development Applications
1 2 (1.47%) JIRA
2 1 (0.74%) Artifactory
2 1 (0.74%) Atlassian Bamboo
2 1 (0.74%) Subversion
2 1 (0.74%) Talend Open Studio
General
1 42 (30.88%) Finance
2 10 (7.35%) Retail
3 8 (5.88%) Banking
4 3 (2.21%) Telecoms
5 2 (1.47%) Advertising
6 1 (0.74%) Back Office
6 1 (0.74%) Investment Banking
6 1 (0.74%) Legal
6 1 (0.74%) Military
6 1 (0.74%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 3 (2.21%) .NET
1 3 (2.21%) Web Services
2 2 (1.47%) Middleware
3 1 (0.74%) .NET Framework
3 1 (0.74%) Spring
Miscellaneous
1 14 (10.29%) Data Centre
2 10 (7.35%) Analytical Skills
3 6 (4.41%) Management Information System
3 6 (4.41%) Virtual Team
4 3 (2.21%) NHS
5 2 (1.47%) Data Protection Act
5 2 (1.47%) EPoS
6 1 (0.74%) Blackberry
6 1 (0.74%) BYOD
6 1 (0.74%) Client/Server
6 1 (0.74%) Credit Risk
6 1 (0.74%) Data Extraction
6 1 (0.74%) Driving Licence
6 1 (0.74%) iSeries
6 1 (0.74%) Mobile Computing
6 1 (0.74%) Smartphone
6 1 (0.74%) Statistics
Operating Systems
1 15 (11.03%) Windows
2 4 (2.94%) Windows 7
3 3 (2.21%) Linux
4 2 (1.47%) Apple iOS
4 2 (1.47%) Windows Server
4 2 (1.47%) Windows XP
5 1 (0.74%) Android
5 1 (0.74%) Mac OS X
5 1 (0.74%) Red Hat Enterprise Linux
5 1 (0.74%) Unix
5 1 (0.74%) Windows 8
5 1 (0.74%) Windows Server 2003
Processes & Methodologies
1 50 (36.76%) ITIL
2 27 (19.85%) Service Delivery
3 22 (16.18%) Project Management
4 20 (14.71%) Service Management
5 17 (12.50%) Change Management
6 14 (10.29%) Problem Management
6 14 (10.29%) Stakeholder Management
7 12 (8.82%) Agile Software Development
8 11 (8.09%) Service Design
9 8 (5.88%) DevOps
10 7 (5.15%) Incident Management
10 7 (5.15%) Trend Analysis
11 6 (4.41%) Continuous Improvement
11 6 (4.41%) ITIL V3
11 6 (4.41%) PRINCE2
11 6 (4.41%) Virtual Team Management
12 5 (3.68%) People Management
12 5 (3.68%) Performance Management
12 5 (3.68%) Release Management
13 4 (2.94%) User Acceptance Testing
Programming Languages
1 19 (13.97%) SQL
2 2 (1.47%) Java
2 2 (1.47%) Shell Script
2 2 (1.47%) VBA
3 1 (0.74%) Perl
3 1 (0.74%) PL/SQL
3 1 (0.74%) VB
Qualifications
1 23 (16.91%) Security Cleared
2 13 (9.56%) SC Cleared
3 9 (6.62%) ITIL Certification
4 5 (3.68%) Degree
5 4 (2.94%) CTC Cleared
5 4 (2.94%) Oracle Certification
6 3 (2.21%) DV Cleared
6 3 (2.21%) PMI Certification
6 3 (2.21%) PMP
7 2 (1.47%) CCNA
7 2 (1.47%) CISA
7 2 (1.47%) Cisco Certification
7 2 (1.47%) CRISC
7 2 (1.47%) ISACA
7 2 (1.47%) MCSE
7 2 (1.47%) Microsoft Certification
8 1 (0.74%) ECDL
8 1 (0.74%) ITIL Foundation Certificate
8 1 (0.74%) MCSA
Quality Assurance & Compliance
1 19 (13.97%) SLA
2 5 (3.68%) Disclosure Scotland
2 5 (3.68%) QA
3 2 (1.47%) ISO/IEC 27001
4 1 (0.74%) ISO 9001
System Software
1 15 (11.03%) Active Directory
2 1 (0.74%) Terminal Server
2 1 (0.74%) Virtual Desktop
2 1 (0.74%) VMware ESX
2 1 (0.74%) VMware Infrastructure
Systems Management
1 2 (1.47%) SCCM
2 1 (0.74%) AirWatch
2 1 (0.74%) Cisco CUCM
2 1 (0.74%) Control-M
2 1 (0.74%) ITRS Geneos
2 1 (0.74%) Microsoft Clustering
2 1 (0.74%) SCOM
Vendors
1 20 (14.71%) Microsoft
2 15 (11.03%) Cisco
2 15 (11.03%) Oracle
3 13 (9.56%) Citrix
4 9 (6.62%) VMware
5 8 (5.88%) IBM
6 6 (4.41%) Cognos
7 3 (2.21%) RedPrairie
8 2 (1.47%) Bloomberg
8 2 (1.47%) Reuters
8 2 (1.47%) SAP
8 2 (1.47%) Siemens
9 1 (0.74%) Apple
9 1 (0.74%) arcserve
9 1 (0.74%) Avaya
9 1 (0.74%) CheckPoint
9 1 (0.74%) CODA
9 1 (0.74%) Ericsson
9 1 (0.74%) Red Hat
9 1 (0.74%) Wyse
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