The table below looks at the statistics for the Technical Support Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Manager in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Technical Support Manager
Rank 610 568 573
Rank change year-on-year
-42 +5
Contract jobs requiring a Technical Support Manager 2 7 6
As % of all contract IT jobs located in the UK 0.003% 0.014% 0.011%
As % of the Job Titles category 0.004% 0.015% 0.012%
Number of daily rates quoted 2 7 3
Average daily rate
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£305 £500 £240
Average daily rate % change year-on-year
-39.00% +108.33%
90% offered a daily rate of more than £301 £335 £212
10% offered a daily rate of more than £309 £580 £428
UK excluding London average daily rate £305 £500 £475
% change year-on-year
-39.00% +5.26%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
53013 47882 50809
As % of all contract IT jobs located in the UK 90.75% 92.77% 93.23%
Number of daily rates quoted 33166 28928 28619
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £229 £225
10% offered a daily rate of more than £563 £575 £575
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 2128 2081 2499
Average hourly rate £16.50 £17.00 £18.00
Average hourly rate % change year-on-year
-2.94% -5.55%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £38.92 £41.00
UK excluding London average hourly rate £16.20 £16.20 £17.50
% change year-on-year
- -7.42%

Technical Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Technical Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Manager Jobs Demand Trend in the UK

Technical Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Manager within the UK.

Technical Support Manager Daily Rate Trend in the UK

Technical Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Manager within the UK.

Technical Support Manager Hourly Rate Trend in the UK

Technical Support Manager
Top 28 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Manager within the UK over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Abingdon - - - -
Beaconsfield - - - -
Birmingham - - - -
Cambridge - - - - 1
Coventry - - - -
Guildford - - - -
Leeds - - - -
London - - - - 2
Manchester - - - - 2
Oxford - - - -
Southampton - - - - 1
St Albans - - - -
Thame - - - -
Buckinghamshire - - - -
Cambridgeshire - - - - 1
Hampshire - - - - 1
Hertfordshire - - - -
Oxfordshire - - - -
Surrey - - - -
West Yorkshire - - - -
Yorkshire - - - -
City of London - - - -
North West - - - - 2
South East - - - - 1
West Midlands - - - -
England - - - - 6
East of England - - - - 1
Farnborough - - - -

Technical Support Manager
Top 30 Related IT Skills

For the 6 months to 23 October 2014, IT contractor jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Manager in their job title.

1 7 (41.18%) Windows
2 6 (35.29%) MS Exchange
2 6 (35.29%) IBM
2 6 (35.29%) Microsoft
2 6 (35.29%) Citrix
2 6 (35.29%) PRINCE2 Certification
2 6 (35.29%) PRINCE2
2 6 (35.29%) AS400
2 6 (35.29%) Finance
2 6 (35.29%) Clustering
2 6 (35.29%) iSeries
2 6 (35.29%) Windows 7
3 5 (29.41%) Stakeholder Management
3 5 (29.41%) Service Delivery
4 3 (17.65%) Investment Banking
4 3 (17.65%) Business Continuity
4 3 (17.65%) Fixed Income
4 3 (17.65%) Disaster Recovery
4 3 (17.65%) Service Management
4 3 (17.65%) UNIX
4 3 (17.65%) SQL
4 3 (17.65%) Analytical Skills
4 3 (17.65%) ION MarketView
4 3 (17.65%) Banking
4 3 (17.65%) ION Trading
5 2 (11.76%) SaaS
5 2 (11.76%) PaaS
5 2 (11.76%) IaaS
5 2 (11.76%) Project Management
6 1 (5.88%) ITIL

Technical Support Manager
Top Related IT Skills by Category

For the 6 months to 23 October 2014, IT contractor jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (35.29%) MS Exchange
Business Applications
1 3 (17.65%) ION MarketView
Cloud Services
1 2 (11.76%) SaaS
1 2 (11.76%) PaaS
1 2 (11.76%) IaaS
General
1 6 (35.29%) Finance
2 3 (17.65%) Investment Banking
2 3 (17.65%) Banking
3 1 (5.88%) Telecoms
Miscellaneous
1 6 (35.29%) AS400
1 6 (35.29%) Clustering
1 6 (35.29%) iSeries
2 3 (17.65%) Fixed Income
2 3 (17.65%) Analytical Skills
3 1 (5.88%) GIS
Operating Systems
1 7 (41.18%) Windows
2 6 (35.29%) Windows 7
3 3 (17.65%) UNIX
Processes & Methodologies
1 6 (35.29%) PRINCE2
2 5 (29.41%) Stakeholder Management
2 5 (29.41%) Service Delivery
3 3 (17.65%) Business Continuity
3 3 (17.65%) Disaster Recovery
3 3 (17.65%) Service Management
4 2 (11.76%) Project Management
5 1 (5.88%) ITIL
5 1 (5.88%) Supplier Management
5 1 (5.88%) Stakeholder Analysis
5 1 (5.88%) Web Development
5 1 (5.88%) Market Research
Programming Languages
1 3 (17.65%) SQL
Qualifications
1 6 (35.29%) PRINCE2 Certification
2 1 (5.88%) SC Cleared
2 1 (5.88%) Security Cleared
Vendors
1 6 (35.29%) IBM
1 6 (35.29%) Microsoft
1 6 (35.29%) Citrix
2 3 (17.65%) ION Trading
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