The table below looks at the statistics for the Technical Support Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Manager in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Technical Support Manager
Rank 644 626 601
Rank change year-on-year
-18 -25
Contract jobs requiring a Technical Support Manager 14 5 17
As % of all contract IT jobs located in the UK 0.025% 0.009% 0.031%
As % of the Job Titles category 0.026% 0.009% 0.033%
Number of daily rates quoted 9 5 7
Average daily rate £475 £505 £650
Average daily rate % change year-on-year
-5.94% -22.30%
90% offered a daily rate of more than £376 £487 £420
10% offered a daily rate of more than £575 £505 £670
UK excluding London average daily rate £500 £505 £650
% change year-on-year
-0.99% -22.30%
Number of hourly rates quoted 1 0 0
Average hourly rate £34.00 - -
UK excluding London average hourly rate £34.00 - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
53058 52916 51575
As % of all contract IT jobs located in the UK 94.92% 94.76% 94.33%
Number of daily rates quoted 34561 32091 31451
Average daily rate £425 £400 £395
Average daily rate % change year-on-year
+6.25% +1.26%
90% offered a daily rate of more than £263 £240 £225
10% offered a daily rate of more than £600 £550 £550
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1534 2122 2107
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.50 £42.50 £42.50
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

Technical Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Technical Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Manager Jobs Demand Trend in the UK

Technical Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Manager within the UK.

Technical Support Manager Daily Rate Trend in the UK

Technical Support Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Manager within the UK over the 3 months to 30 April 2016.

Technical Support Manager Daily Rate Histogram in the UK

Technical Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Manager within the UK.

Technical Support Manager Hourly Rate Trend in the UK

Technical Support Manager
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Manager within the UK over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -24 10 £481 -4.70% 6
London - 6 £475 - 1
Croydon - 4 £475 -
Edinburgh - 3 £390 -
Scotland - 3 £390 -
South East - 2 £575 -
Southampton - 2 £575 -
Hampshire - 2 £575 -
East of England +4 1 £425 -10.52% 1
Bedfordshire 0 1 £425 -10.52% 1
Guernsey - 1 - -
Jersey - 1 - -
Channel Islands - 1 - -
South West - 1 - - 1
Luton - 1 £425 - 1

Technical Support Manager
Top 30 Related IT Skills

For the 6 months to 30 April 2016, IT contractor jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Manager in their job title.

1 9 (36.00%) ITIL
1 9 (36.00%) SC Cleared
1 9 (36.00%) Security Cleared
2 8 (32.00%) Service Management
3 7 (28.00%) Linux
4 5 (20.00%) Apache
4 5 (20.00%) Windows
4 5 (20.00%) Oracle
4 5 (20.00%) Service Delivery
4 5 (20.00%) Microsoft
4 5 (20.00%) Red Hat
4 5 (20.00%) Agile Software Development
4 5 (20.00%) Red Hat Enterprise Linux
4 5 (20.00%) Puppet
4 5 (20.00%) ServiceNow
5 4 (16.00%) Windows Server 2012
5 4 (16.00%) Jenkins
5 4 (16.00%) ZABBIX
5 4 (16.00%) CentOS
5 4 (16.00%) DevOps
5 4 (16.00%) Banking
5 4 (16.00%) Finance
5 4 (16.00%) NHS
5 4 (16.00%) Project Management
5 4 (16.00%) SQL Server
6 3 (12.00%) LAN
6 3 (12.00%) WAN
6 3 (12.00%) Telecoms
6 3 (12.00%) Mentoring
6 3 (12.00%) Electronic Patient Records

Technical Support Manager
Top Related IT Skills by Category

For the 6 months to 30 April 2016, IT contractor jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (20.00%) Apache
Applications
1 1 (4.00%) MS Excel
1 1 (4.00%) MS Office
1 1 (4.00%) MS PowerPoint
1 1 (4.00%) MS Project
1 1 (4.00%) MS Visio
Communications & Networking
1 3 (12.00%) LAN
1 3 (12.00%) WAN
2 1 (4.00%) NAS
2 1 (4.00%) SAN
Database & Business Intelligence
1 4 (16.00%) SQL Server
2 3 (12.00%) Electronic Patient Records
Development Applications
1 4 (16.00%) Jenkins
General
1 4 (16.00%) Banking
1 4 (16.00%) Finance
2 3 (12.00%) Telecoms
3 1 (4.00%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (4.00%) Middleware
Miscellaneous
1 4 (16.00%) NHS
2 2 (8.00%) Analytical Skills
2 2 (8.00%) Data Centre
3 1 (4.00%) Blog
Operating Systems
1 7 (28.00%) Linux
2 5 (20.00%) Red Hat Enterprise Linux
2 5 (20.00%) Windows
3 4 (16.00%) CentOS
3 4 (16.00%) Windows Server 2012
4 1 (4.00%) Windows 8
Processes & Methodologies
1 9 (36.00%) ITIL
2 8 (32.00%) Service Management
3 5 (20.00%) Agile Software Development
3 5 (20.00%) Service Delivery
4 4 (16.00%) DevOps
4 4 (16.00%) Project Management
5 3 (12.00%) Mentoring
6 2 (8.00%) Capacity Management
6 2 (8.00%) ITSM
6 2 (8.00%) Line Management
6 2 (8.00%) Operations Management
6 2 (8.00%) Patch Management
6 2 (8.00%) PRINCE2
6 2 (8.00%) Problem Management
6 2 (8.00%) Release Management
6 2 (8.00%) Scrum
6 2 (8.00%) Supplier Management
6 2 (8.00%) Test Strategy
6 2 (8.00%) Waterfall
7 1 (4.00%) Stakeholder Management
Programming Languages
1 1 (4.00%) SQL
Qualifications
1 9 (36.00%) SC Cleared
1 9 (36.00%) Security Cleared
2 2 (8.00%) DV Cleared
3 1 (4.00%) PMI Certification
3 1 (4.00%) PMP
3 1 (4.00%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (8.00%) Disclosure Scotland
2 1 (4.00%) QA
2 1 (4.00%) SLA
System Software
1 1 (4.00%) XenApp
Systems Management
1 5 (20.00%) Puppet
2 4 (16.00%) ZABBIX
Vendors
1 5 (20.00%) Microsoft
1 5 (20.00%) Oracle
1 5 (20.00%) Red Hat
1 5 (20.00%) ServiceNow
2 2 (8.00%) Guidewire
2 2 (8.00%) Thunderhead
3 1 (4.00%) Cisco
3 1 (4.00%) Citrix
3 1 (4.00%) NetApp
3 1 (4.00%) Twitter
3 1 (4.00%) VMware