The table below looks at the statistics for the Technical Support Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Manager in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Technical Support Manager
Rank 597 573 582
Rank change year-on-year
-24 +9
Contract jobs requiring a Technical Support Manager 9 6 9
As % of all contract IT jobs located in the UK 0.016% 0.011% 0.016%
As % of the Job Titles category 0.017% 0.012% 0.017%
Number of daily rates quoted 7 5 7
Average daily rate
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£575 £500 £220
Average daily rate % change year-on-year
+15.00% +127.27%
90% offered a daily rate of more than £480 £440 £205
10% offered a daily rate of more than £674 £620 £385
UK excluding London average daily rate £638 £500 £273
% change year-on-year
+27.50% +83.48%
Number of hourly rates quoted 0 1 0
Average hourly rate - £195.00 -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52093 48868 53723
As % of all contract IT jobs located in the UK 92.10% 92.73% 92.84%
Number of daily rates quoted 31576 29013 30174
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £233 £230
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 2015 2118 2639
Average hourly rate £17.00 £17.50 £19.00
Average hourly rate % change year-on-year
-2.85% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.00
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Technical Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Technical Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Manager Jobs Demand Trend in the UK

Technical Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Manager within the UK.

Technical Support Manager Daily Rate Trend in the UK

Technical Support Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Manager within the UK over the 3 months to 29 August 2014.

Technical Support Manager Daily Rate Histogram in the UK

Technical Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Manager within the UK.

Technical Support Manager Hourly Rate Trend in the UK

Technical Support Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Manager within the UK over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 9 £575 +15.00% 7
East of England - 5 £650 - 1
Bedfordshire - 5 £650 -
London +19 3 £500 - 1
Luton - 3 £638 -
South East -16 1 £450 +12.50% 3
Hampshire - 1 £450 -
Hertfordshire - - - -
Oxfordshire - - - - 3
Surrey - - - -
West Sussex - - - -
West Yorkshire - - - - 2
Yorkshire - - - - 2
City of London - - - - 1
Merseyside - - - -
North West - - - -
South West - - - -
West Midlands - - - -
Farnborough - - - -
Berkshire - - - -
Buckinghamshire - - - -
Cambridgeshire - - - - 1
Manchester - - - -
Oxford - - - -
Reading - - - -
St Albans - - - -
Stevenage - - - -
Welwyn Garden City - - - -
Abingdon - - - - 3
Addlestone - - - -

Technical Support Manager
Top 30 Related IT Skills

For the 6 months to 29 August 2014, IT contractor jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Manager in their job title.

1 13 (56.52%) PRINCE2
2 10 (43.48%) Service Management
3 8 (34.78%) ITIL
4 7 (30.43%) Windows
4 7 (30.43%) Project Management
4 7 (30.43%) Identity Management
4 7 (30.43%) Supplier Management
5 6 (26.09%) iSeries
5 6 (26.09%) Windows 7
5 6 (26.09%) AS400
5 6 (26.09%) Finance
5 6 (26.09%) Migration
5 6 (26.09%) Clustering
5 6 (26.09%) IBM
5 6 (26.09%) Microsoft
5 6 (26.09%) Citrix
5 6 (26.09%) PRINCE2 Certification
5 6 (26.09%) Remedy
5 6 (26.09%) MS Exchange
6 5 (21.74%) Service Delivery
7 3 (13.04%) Business Continuity
7 3 (13.04%) Disaster Recovery
7 3 (13.04%) Stakeholder Management
7 3 (13.04%) Fixed Income
7 3 (13.04%) UNIX
7 3 (13.04%) Business Objects
7 3 (13.04%) SQL
7 3 (13.04%) ION MarketView
7 3 (13.04%) Investment Banking
7 3 (13.04%) Banking

Technical Support Manager
Top Related IT Skills by Category

For the 6 months to 29 August 2014, IT contractor jobs within the UK that cited Technical Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (26.09%) MS Exchange
Business Applications
1 3 (13.04%) ION MarketView
Database & Business Intelligence
1 1 (4.35%) Oracle Database
Development Applications
1 1 (4.35%) Dreamweaver
General
1 6 (26.09%) Finance
2 3 (13.04%) Banking
2 3 (13.04%) Investment Banking
Miscellaneous
1 6 (26.09%) AS400
1 6 (26.09%) Clustering
1 6 (26.09%) iSeries
2 3 (13.04%) Fixed Income
Operating Systems
1 7 (30.43%) Windows
2 6 (26.09%) Windows 7
3 3 (13.04%) UNIX
Processes & Methodologies
1 13 (56.52%) PRINCE2
2 10 (43.48%) Service Management
3 8 (34.78%) ITIL
4 7 (30.43%) Supplier Management
4 7 (30.43%) Project Management
4 7 (30.43%) Identity Management
5 6 (26.09%) Migration
6 5 (21.74%) Service Delivery
7 3 (13.04%) Disaster Recovery
7 3 (13.04%) Stakeholder Management
7 3 (13.04%) Business Continuity
Programming Languages
1 3 (13.04%) SQL
Qualifications
1 6 (26.09%) PRINCE2 Certification
2 2 (8.70%) Security Cleared
3 1 (4.35%) SC Cleared
Vendors
1 6 (26.09%) IBM
1 6 (26.09%) Microsoft
1 6 (26.09%) Citrix
1 6 (26.09%) Remedy
2 3 (13.04%) ION Trading
2 3 (13.04%) Business Objects
3 1 (4.35%) Oracle