The table below looks at the statistics for Service Management skills in IT contracts advertised for the Uxbridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 12 11 20
Rank change year-on-year
-1 +9
Contract jobs citing Service Management 4 9 1
As % of all contract IT jobs located in Uxbridge 4.65% 10.00% 1.04%
As % of the Processes & Methodologies category 6.45% 12.50% 1.41%
Number of daily rates quoted 0 7 1
Average daily rate
Keep up to 90%
of your Daily Rate
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- £280 £420
Average daily rate % change year-on-year
- -33.33%
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 4 0 0
Average hourly rate £14.04 - -
UK excluding London average hourly rate £15.00 £16.08 £18.00
% change year-on-year
-6.68% -10.69%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Uxbridge region.

Processes & Methodologies Category
Uxbridge
Contract IT job ads with a match in the
Processes & Methodologies category
62 72 71
As % of all contract IT jobs located in Uxbridge 72.09% 80.00% 73.96%
Number of daily rates quoted 36 54 47
Average daily rate £359 £484 £425
Average daily rate % change year-on-year
-25.87% +13.88%
90% offered a daily rate of more than £263 £283 £300
10% offered a daily rate of more than £510 £633 £570
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 10 3 1
Average hourly rate £14.04 £14.04 £19.00
Average hourly rate % change year-on-year
- -26.10%
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Management
Jobs Demand Trend in Uxbridge

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Uxbridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Uxbridge

Service Management
Daily Rate Trend in Uxbridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Uxbridge region.

Service Management Daily Rate Trend in Uxbridge

Service Management
Hourly Rate Trend in Uxbridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Uxbridge region.

Service Management Hourly Rate Trend in Uxbridge

Service Management
Top 30 Related IT Skills in Uxbridge

For the 6 months to 24 December 2014, IT contractor jobs across the Uxbridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 6 (60.00%) ITIL
2 5 (50.00%) SharePoint
2 5 (50.00%) ITIL Certification
2 5 (50.00%) ITSM
3 4 (40.00%) MCP
3 4 (40.00%) Windows
3 4 (40.00%) Microsoft
3 4 (40.00%) Active Directory
3 4 (40.00%) Windows 7
3 4 (40.00%) Incident Management
4 3 (30.00%) Retail
4 3 (30.00%) Service Delivery
5 2 (20.00%) Stakeholder Management
5 2 (20.00%) BMC
5 2 (20.00%) Remedy
5 2 (20.00%) Configuration Management
5 2 (20.00%) PRINCE2
5 2 (20.00%) ERP
5 2 (20.00%) Business Analysis
5 2 (20.00%) Finance
5 2 (20.00%) Remedy ITSM
6 1 (10.00%) User Acceptance Testing
6 1 (10.00%) SC Cleared
6 1 (10.00%) Security Cleared
6 1 (10.00%) Manufacturing
6 1 (10.00%) SaaS
6 1 (10.00%) Process Architecture
6 1 (10.00%) ITIL V3
6 1 (10.00%) Continuous Improvement
6 1 (10.00%) Change Control

Service Management
Top Related IT Skills in Uxbridge by Category

For the 6 months to 24 December 2014, IT contractor jobs across the Uxbridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (50.00%) SharePoint
2 1 (10.00%) SharePoint 2013
Applications
1 1 (10.00%) MS Office
1 1 (10.00%) MS Excel
Business Applications
1 2 (20.00%) Remedy ITSM
Cloud Services
1 1 (10.00%) SaaS
Communications & Networking
1 1 (10.00%) Firewall
Database & Business Intelligence
1 1 (10.00%) Data Mining
General
1 3 (30.00%) Retail
2 2 (20.00%) Finance
3 1 (10.00%) Manufacturing
3 1 (10.00%) Pharmaceutical
Job Titles
1 7 (70.00%) Analyst
2 4 (40.00%) Service Analyst
2 4 (40.00%) Service Desk Analyst
3 2 (20.00%) Business Analyst
4 1 (10.00%) Architect
4 1 (10.00%) Project Manager
4 1 (10.00%) Enterprise Architect
4 1 (10.00%) Technical Business Analyst
4 1 (10.00%) PMO Analyst
4 1 (10.00%) Senior Analyst
4 1 (10.00%) Technical Analyst
Miscellaneous
1 1 (10.00%) Management Information System
1 1 (10.00%) Analytical Skills
Operating Systems
1 4 (40.00%) Windows
1 4 (40.00%) Windows 7
Processes & Methodologies
1 6 (60.00%) ITIL
2 5 (50.00%) ITSM
3 4 (40.00%) Incident Management
4 3 (30.00%) Service Delivery
5 2 (20.00%) Business Analysis
5 2 (20.00%) Stakeholder Management
5 2 (20.00%) Configuration Management
5 2 (20.00%) PRINCE2
5 2 (20.00%) ERP
6 1 (10.00%) Six Sigma
6 1 (10.00%) Project Management
6 1 (10.00%) Process Management
6 1 (10.00%) Identity Management
6 1 (10.00%) User Acceptance Testing
6 1 (10.00%) Process Architecture
6 1 (10.00%) ITIL V3
6 1 (10.00%) Continuous Improvement
6 1 (10.00%) Change Control
6 1 (10.00%) Demand Management
6 1 (10.00%) Stakeholder Analysis
Qualifications
1 5 (50.00%) ITIL Certification
2 4 (40.00%) MCP
3 1 (10.00%) SC Cleared
3 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 1 (10.00%) 21 CFR Part 11
1 1 (10.00%) GCP
1 1 (10.00%) GMP
1 1 (10.00%) GxP
1 1 (10.00%) SLA
System Software
1 4 (40.00%) Active Directory
Vendors
1 4 (40.00%) Microsoft
2 2 (20.00%) BMC
2 2 (20.00%) Remedy
3 1 (10.00%) SAP