The table below looks at the statistics for Service Management skills in IT contracts advertised for the Uxbridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 16 11 8
Rank change year-on-year
-5 -3
Contract jobs citing Service Management 6 5 13
As % of all contract IT jobs located in Uxbridge 4.69% 6.58% 12.75%
As % of the Processes & Methodologies category 6.19% 7.58% 18.31%
Number of daily rates quoted 3 4 5
Average daily rate
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£425 £438 £500
Average daily rate % change year-on-year
-2.85% -12.50%
90% offered a daily rate of more than £405 £288 £470
10% offered a daily rate of more than £553 £500 £541
UK excluding London average daily rate £365 £350 £355
% change year-on-year
+4.28% -1.40%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.50 £13.50 £15.75
% change year-on-year
+7.40% -14.28%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Uxbridge region.

Processes & Methodologies Category
Uxbridge
Contract IT job ads with a match in the
Processes & Methodologies category
97 66 71
As % of all contract IT jobs located in Uxbridge 75.78% 86.84% 69.61%
Number of daily rates quoted 54 42 42
Average daily rate £405 £450 £450
Average daily rate % change year-on-year
-10.00% -
90% offered a daily rate of more than £320 £300 £288
10% offered a daily rate of more than £515 £512 £528
UK excluding London average daily rate £375 £367 £363
% change year-on-year
+2.17% +1.24%
Number of hourly rates quoted 16 6 2
Average hourly rate £14.04 £14.04 £24.75
Average hourly rate % change year-on-year
- -43.27%
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Service Management
Jobs Demand Trend in Uxbridge

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Uxbridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Uxbridge

Service Management
Daily Rate Trend in Uxbridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Uxbridge region.

Service Management Daily Rate Trend in Uxbridge

Service Management
Daily Rate Histogram in Uxbridge

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Uxbridge region over the 3 months to 23 September 2014.

Service Management Daily Rate Histogram in Uxbridge

Service Management
Hourly Rate Trend in Uxbridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Uxbridge region.

Service Management Hourly Rate Trend in Uxbridge

Service Management
Top 30 Related IT Skills in Uxbridge

For the 6 months to 23 September 2014, IT contractor jobs across the Uxbridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 6 (60.00%) Service Delivery
2 5 (50.00%) ITIL
3 3 (30.00%) Remedy
3 3 (30.00%) Configuration Management
3 3 (30.00%) Retail
4 2 (20.00%) Management Information System
4 2 (20.00%) Finance
4 2 (20.00%) Business Analysis
4 2 (20.00%) Remedy ITSM
4 2 (20.00%) ITIL V3
4 2 (20.00%) Stakeholder Management
4 2 (20.00%) Pharmaceutical
4 2 (20.00%) GxP
4 2 (20.00%) ITIL Certification
4 2 (20.00%) BMC
4 2 (20.00%) PRINCE2
4 2 (20.00%) ERP
5 1 (10.00%) Data Mining
5 1 (10.00%) 21 CFR Part 11
5 1 (10.00%) GCP
5 1 (10.00%) GMP
5 1 (10.00%) CRM
5 1 (10.00%) SharePoint
5 1 (10.00%) Six Sigma
5 1 (10.00%) SLA
5 1 (10.00%) Project Management
5 1 (10.00%) CMS
5 1 (10.00%) Business Continuity
5 1 (10.00%) Information Security
5 1 (10.00%) SAP

Service Management
Top Related IT Skills in Uxbridge by Category

For the 6 months to 23 September 2014, IT contractor jobs across the Uxbridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) SharePoint
1 1 (10.00%) CMS
1 1 (10.00%) SharePoint 2013
Business Applications
1 2 (20.00%) Remedy ITSM
Cloud Services
1 1 (10.00%) SaaS
Communications & Networking
1 1 (10.00%) Firewall
Database & Business Intelligence
1 1 (10.00%) Data Mining
General
1 3 (30.00%) Retail
2 2 (20.00%) Pharmaceutical
2 2 (20.00%) Finance
3 1 (10.00%) Manufacturing
Job Titles
1 3 (30.00%) Analyst
2 2 (20.00%) Service Manager
2 2 (20.00%) Business Analyst
3 1 (10.00%) Architect
3 1 (10.00%) Project Manager
3 1 (10.00%) Technical Analyst
3 1 (10.00%) Enterprise Architect
3 1 (10.00%) Delivery Manager
3 1 (10.00%) Technical Business Analyst
3 1 (10.00%) PMO Analyst
3 1 (10.00%) Head of Service Delivery
3 1 (10.00%) Applications Support
3 1 (10.00%) Senior Analyst
3 1 (10.00%) Services Delivery Manager
Miscellaneous
1 2 (20.00%) Management Information System
2 1 (10.00%) CMDB
2 1 (10.00%) Analytical Skills
Processes & Methodologies
1 6 (60.00%) Service Delivery
2 5 (50.00%) ITIL
3 3 (30.00%) Configuration Management
4 2 (20.00%) PRINCE2
4 2 (20.00%) ERP
4 2 (20.00%) Business Analysis
4 2 (20.00%) ITIL V3
4 2 (20.00%) Stakeholder Management
5 1 (10.00%) Business Continuity
5 1 (10.00%) Information Security
5 1 (10.00%) Continuous Improvement
5 1 (10.00%) Change Control
5 1 (10.00%) Demand Management
5 1 (10.00%) Knowledge Management
5 1 (10.00%) User Acceptance Testing
5 1 (10.00%) Process Architecture
5 1 (10.00%) Six Sigma
5 1 (10.00%) CRM
5 1 (10.00%) Project Management
5 1 (10.00%) Process Management
Qualifications
1 2 (20.00%) ITIL Certification
2 1 (10.00%) Degree
2 1 (10.00%) SC Cleared
2 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 2 (20.00%) GxP
2 1 (10.00%) SLA
2 1 (10.00%) 21 CFR Part 11
2 1 (10.00%) GCP
2 1 (10.00%) GMP
Vendors
1 3 (30.00%) Remedy
2 2 (20.00%) BMC
3 1 (10.00%) SAP