The first table below looks at the demand for Service Management skills in IT contracts advertised for the Uxbridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Uxbridge region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 7 8 3
Rank change year-on-year
+1 -5
Contract jobs citing Service Management 16 12 34
As % of all contract IT jobs located in Uxbridge 11.35% 10.71% 18.58%
As % of the Processes & Methodologies category 12.80% 12.90% 22.37%
Number of daily rates quoted 13 10 25
Average daily rate £420 £543 £440
Average daily rate % change year-on-year
-22.58% +23.29%
90% offered a daily rate of more than £327 £430 £339
10% offered a daily rate of more than £560 £700 £573
UK excluding London average daily rate £363 £375 £360
% change year-on-year
-3.33% +4.16%
Number of hourly rates quoted 2 0 0
Average hourly rate £50.00 - -
UK excluding London average hourly rate £19.25 £16.00 £16.50
% change year-on-year
+20.31% -3.03%
Processes & Methodologies Category
Uxbridge
Contract IT job ads with a match in the
Processes & Methodologies category
125 93 152
As % of all contract IT jobs located in Uxbridge 88.65% 83.04% 83.06%
Number of daily rates quoted 91 80 116
Average daily rate £375 £470 £460
Average daily rate % change year-on-year
-20.21% +2.17%
90% offered a daily rate of more than £240 £320 £375
10% offered a daily rate of more than £520 £650 £570
UK excluding London average daily rate £375 £361 £370
% change year-on-year
+4.02% -2.56%
Number of hourly rates quoted 8 0 4
Average hourly rate £50.00 - £17.50
UK excluding London average hourly rate £30.00 £32.00 £27.00
% change year-on-year
-6.25% +18.51%
Service Management
London

Service Management
Jobs Demand Trend in Uxbridge

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Uxbridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Uxbridge

Service Management
Daily Rate Trend in Uxbridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Uxbridge region.

Service Management Daily Rate Trend in Uxbridge

Service Management
Daily Rate Histogram in Uxbridge

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Uxbridge region over the 3 months to 16 April 2014.

Service Management Daily Rate Histogram in Uxbridge

Service Management
Hourly Rate Trend in Uxbridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Uxbridge region.

Service Management Hourly Rate Trend in Uxbridge

Service Management
Top 30 Related IT Skills in Uxbridge

For the 6 months to 16 April 2014, IT contractor jobs across the Uxbridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 19 (76.00%) ITIL
2 14 (56.00%) Service Delivery
3 5 (20.00%) Degree
3 5 (20.00%) ITSM
3 5 (20.00%) Stakeholder Management
3 5 (20.00%) ITIL V3
3 5 (20.00%) Continuous Improvement
4 4 (16.00%) Incident Management
4 4 (16.00%) Microsoft
4 4 (16.00%) Remedy
4 4 (16.00%) MS Office
4 4 (16.00%) SharePoint
4 4 (16.00%) MS Excel
4 4 (16.00%) SLA
5 3 (12.00%) CRM
5 3 (12.00%) SAP
5 3 (12.00%) Active Directory
5 3 (12.00%) Project Management
5 3 (12.00%) Oracle
5 3 (12.00%) Root Cause Analysis
5 3 (12.00%) Problem Management
5 3 (12.00%) Remedy ITSM
5 3 (12.00%) Stakeholder Engagement
6 2 (8.00%) Knowledge Management
6 2 (8.00%) User Acceptance Testing
6 2 (8.00%) Management Information System
6 2 (8.00%) Telecoms
6 2 (8.00%) Business Continuity
6 2 (8.00%) Systems Analysis
6 2 (8.00%) Billing

Service Management
Top Related IT Skills in Uxbridge by Category

For the 6 months to 16 April 2014, IT contractor jobs across the Uxbridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (16.00%) SharePoint
2 1 (4.00%) CMS
2 1 (4.00%) OpenStack
Applications
1 4 (16.00%) MS Office
1 4 (16.00%) MS Excel
Business Applications
1 3 (12.00%) Remedy ITSM
2 2 (8.00%) SAP SM
3 1 (4.00%) SAP Oil and Gas
Cloud Services
1 1 (4.00%) Amazon AWS
1 1 (4.00%) PaaS
1 1 (4.00%) IaaS
Database & Business Intelligence
1 1 (4.00%) DataStage
1 1 (4.00%) Oracle Database
General
1 2 (8.00%) Pharmaceutical
1 2 (8.00%) Telecoms
1 2 (8.00%) Billing
2 1 (4.00%) Marketing
2 1 (4.00%) Law
Job Titles
1 8 (32.00%) Analyst
2 6 (24.00%) Service Manager
3 3 (12.00%) Services Delivery Manager
3 3 (12.00%) Delivery Manager
3 3 (12.00%) Service Analyst
3 3 (12.00%) Service Management Analyst
4 2 (8.00%) Architect
4 2 (8.00%) Operations Manager
4 2 (8.00%) Incident Manager
4 2 (8.00%) Problem Manager
5 1 (4.00%) Data Analyst
5 1 (4.00%) Problem Analyst
5 1 (4.00%) 2nd Line Support
5 1 (4.00%) Process Analyst
5 1 (4.00%) Consultant
5 1 (4.00%) Solutions Architect
5 1 (4.00%) Applications Support
5 1 (4.00%) Solutions Analyst
5 1 (4.00%) SAP Manager
5 1 (4.00%) Incident Analyst
Libraries, Frameworks & Software Standards
1 1 (4.00%) JSON
1 1 (4.00%) RESTful
Miscellaneous
1 2 (8.00%) Management Information System
2 1 (4.00%) CMDB
2 1 (4.00%) Data Integration
Operating Systems
1 2 (8.00%) Windows
Processes & Methodologies
1 19 (76.00%) ITIL
2 14 (56.00%) Service Delivery
3 5 (20.00%) ITSM
3 5 (20.00%) Stakeholder Management
3 5 (20.00%) ITIL V3
3 5 (20.00%) Continuous Improvement
4 4 (16.00%) Incident Management
5 3 (12.00%) Problem Management
5 3 (12.00%) Root Cause Analysis
5 3 (12.00%) Stakeholder Engagement
5 3 (12.00%) CRM
5 3 (12.00%) Project Management
6 2 (8.00%) Configuration Management
6 2 (8.00%) PRINCE
6 2 (8.00%) Business Continuity
6 2 (8.00%) TOGAF
6 2 (8.00%) Systems Analysis
6 2 (8.00%) Knowledge Management
6 2 (8.00%) User Acceptance Testing
7 1 (4.00%) Data Cleansing
Programming Languages
1 2 (8.00%) SQL
2 1 (4.00%) PL/SQL
Qualifications
1 5 (20.00%) Degree
2 1 (4.00%) MCP
2 1 (4.00%) MCSE
2 1 (4.00%) CISSP
2 1 (4.00%) Microsoft Certification
2 1 (4.00%) ITIL Certification
Quality Assurance & Compliance
1 4 (16.00%) SLA
2 1 (4.00%) GCP
2 1 (4.00%) GxP
System Software
1 3 (12.00%) Active Directory
Systems Management
1 1 (4.00%) Puppet
1 1 (4.00%) Opscode Chef
Vendors
1 4 (16.00%) Microsoft
1 4 (16.00%) Remedy
2 3 (12.00%) Oracle
2 3 (12.00%) SAP
3 2 (8.00%) Siebel
4 1 (4.00%) IBM
4 1 (4.00%) VMware
Uxbridge
Progressive Recruitment
Rate: £50 - £51 per hour
Posted: 7 days ago