The first table below looks at the demand for Service Management skills in IT contracts advertised for the Uxbridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Uxbridge region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 17 10 3
Rank change year-on-year
-7 -7
Contract jobs citing Service Management 1 9 19
As % of all contract IT jobs located in Uxbridge 0.97% 9.78% 15.70%
As % of the Processes & Methodologies category 1.15% 13.43% 19.79%
Number of daily rates quoted 1 9 10
Average daily rate
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£400 £375 £445
Average daily rate % change year-on-year
+6.66% -15.73%
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £14.00 £16.00
% change year-on-year
+7.14% -12.50%
Processes & Methodologies Category
Uxbridge
Contract IT job ads with a match in the
Processes & Methodologies category
87 67 96
As % of all contract IT jobs located in Uxbridge 84.47% 72.83% 79.34%
Number of daily rates quoted 62 55 57
Average daily rate £403 £385 £450
Average daily rate % change year-on-year
+4.54% -14.44%
90% offered a daily rate of more than £302 £250 £288
10% offered a daily rate of more than £550 £515 £528
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 9 2 3
Average hourly rate £14.04 £16.90 £13.00
Average hourly rate % change year-on-year
-16.89% +29.96%
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Management
London

Service Management
Jobs Demand Trend in Uxbridge

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Uxbridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Uxbridge

Service Management
Daily Rate Trend in Uxbridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Uxbridge region.

Service Management Daily Rate Trend in Uxbridge

Service Management
Hourly Rate Trend in Uxbridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Uxbridge region.

Service Management Hourly Rate Trend in Uxbridge

Service Management
Top 30 Related IT Skills in Uxbridge

For the 6 months to 28 July 2014, IT contractor jobs across the Uxbridge region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 8 (72.73%) ITIL
2 6 (54.55%) Service Delivery
3 4 (36.36%) ITSM
4 3 (27.27%) Remedy
5 2 (18.18%) Configuration Management
5 2 (18.18%) ITIL Certification
5 2 (18.18%) Oracle
5 2 (18.18%) SAP
5 2 (18.18%) Management Information System
5 2 (18.18%) Stakeholder Management
5 2 (18.18%) Pharmaceutical
5 2 (18.18%) Systems Analysis
5 2 (18.18%) Knowledge Management
5 2 (18.18%) Incident Management
5 2 (18.18%) Continuous Improvement
5 2 (18.18%) User Acceptance Testing
5 2 (18.18%) Problem Management
5 2 (18.18%) Remedy ITSM
5 2 (18.18%) Business Continuity
6 1 (9.09%) Release Management
6 1 (9.09%) Data Cleansing
6 1 (9.09%) Data Integration
6 1 (9.09%) SC Cleared
6 1 (9.09%) Security Cleared
6 1 (9.09%) ITIL V3
6 1 (9.09%) Analytics
6 1 (9.09%) Oracle Database
6 1 (9.09%) Data Analysis
6 1 (9.09%) Marketing
6 1 (9.09%) Degree

Service Management
Top Related IT Skills in Uxbridge by Category

For the 6 months to 28 July 2014, IT contractor jobs across the Uxbridge region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (9.09%) SharePoint
1 1 (9.09%) CMS
Business Applications
1 2 (18.18%) Remedy ITSM
2 1 (9.09%) SAP SM
Database & Business Intelligence
1 1 (9.09%) DataStage
1 1 (9.09%) Oracle Database
General
1 2 (18.18%) Pharmaceutical
2 1 (9.09%) Marketing
Job Titles
1 4 (36.36%) Service Manager
2 2 (18.18%) Analyst
3 1 (9.09%) Applications Support
3 1 (9.09%) Services Delivery Manager
3 1 (9.09%) Architect
3 1 (9.09%) Project Manager
3 1 (9.09%) Data Analyst
3 1 (9.09%) Problem Manager
3 1 (9.09%) Delivery Manager
3 1 (9.09%) Incident Manager
3 1 (9.09%) Solutions Analyst
3 1 (9.09%) SAP Manager
3 1 (9.09%) SAP Analyst
3 1 (9.09%) Head of Service Delivery
3 1 (9.09%) Incident & Problem Manager
Miscellaneous
1 2 (18.18%) Management Information System
2 1 (9.09%) CMDB
2 1 (9.09%) Data Integration
Processes & Methodologies
1 8 (72.73%) ITIL
2 6 (54.55%) Service Delivery
3 4 (36.36%) ITSM
4 2 (18.18%) Stakeholder Management
4 2 (18.18%) Business Continuity
4 2 (18.18%) Systems Analysis
4 2 (18.18%) Knowledge Management
4 2 (18.18%) Incident Management
4 2 (18.18%) Problem Management
4 2 (18.18%) Configuration Management
4 2 (18.18%) User Acceptance Testing
4 2 (18.18%) Continuous Improvement
5 1 (9.09%) Analytics
5 1 (9.09%) Data Cleansing
5 1 (9.09%) ITIL V3
5 1 (9.09%) Project Management
5 1 (9.09%) Release Management
5 1 (9.09%) Data Analysis
5 1 (9.09%) PRINCE2
5 1 (9.09%) CRM
Programming Languages
1 1 (9.09%) PL/SQL
1 1 (9.09%) SQL
Qualifications
1 2 (18.18%) ITIL Certification
2 1 (9.09%) Degree
2 1 (9.09%) SC Cleared
2 1 (9.09%) Security Cleared
Quality Assurance & Compliance
1 1 (9.09%) GCP
1 1 (9.09%) GxP
1 1 (9.09%) SLA
Vendors
1 3 (27.27%) Remedy
2 2 (18.18%) Oracle
2 2 (18.18%) SAP
3 1 (9.09%) IBM