The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Third Line Support
Rank 74 49 50
Rank change year-on-year
-25 +1
Contract jobs requiring a 3rd Line Support 3 11 2
As % of all contract IT jobs located in Wales 0.47% 1.59% 0.37%
As % of the Job Titles category 0.48% 1.63% 0.39%
Number of daily rates quoted 2 10 2
Average daily rate £291 £325 £168
Average daily rate % change year-on-year
-10.38% +94.02%
90% offered a daily rate of more than £268 £300 £162
10% offered a daily rate of more than £314 £325 £174
UK excluding London average daily rate £263 £275 £253
% change year-on-year
-4.54% +8.91%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £21.75 £24.06 £23.50
% change year-on-year
-9.61% +2.39%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Wales
Contract IT job ads with a match in the
Job Titles category
623 675 514
As % of all contract IT jobs located in Wales 96.74% 97.26% 96.07%
Number of daily rates quoted 436 406 279
Average daily rate £350 £363 £363
Average daily rate % change year-on-year
-3.44% -
90% offered a daily rate of more than £190 £175 £210
10% offered a daily rate of more than £450 £500 £500
UK excluding London average daily rate £378 £375 £350
% change year-on-year
+0.66% +7.14%
Number of hourly rates quoted 38 32 30
Average hourly rate £13.00 £13.00 £15.50
Average hourly rate % change year-on-year
- -16.12%
90% offered a hourly rate of more than £10.75 £11.00 £13.87
10% offered a hourly rate of more than £47.26 £22.50 £97.50
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

3rd Line Support
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Wales

3rd Line Support
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the Wales region.

3rd Line Support Daily Rate Trend in Wales

3rd Line Support
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the Wales region.

3rd Line Support Hourly Rate Trend in Wales

3rd Line Support
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the Wales region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -21 3 £291 -10.38% 1
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in Wales

For the 6 months to 13 February 2016, IT contractor jobs across the Wales region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 4 (50.00%) SC Cleared
1 4 (50.00%) Security Cleared
1 4 (50.00%) SLA
2 3 (37.50%) C
2 3 (37.50%) SQL
2 3 (37.50%) MS Excel
2 3 (37.50%) Data Mining
2 3 (37.50%) SQL Server
2 3 (37.50%) ITIL
2 3 (37.50%) ITSM
2 3 (37.50%) Remedy
2 3 (37.50%) BMC
2 3 (37.50%) Performance Tuning
2 3 (37.50%) Relational Database
2 3 (37.50%) Time Management
2 3 (37.50%) Replication
2 3 (37.50%) Workflow
2 3 (37.50%) Finance
2 3 (37.50%) Aerospace
2 3 (37.50%) Degree
2 3 (37.50%) Computer Science
2 3 (37.50%) Remedy ITSM
3 2 (25.00%) VMware
3 2 (25.00%) Windows Server 2012
3 2 (25.00%) Windows Server
3 2 (25.00%) Active Directory
3 2 (25.00%) Windows
4 1 (12.50%) Linux
4 1 (12.50%) JBoss
4 1 (12.50%) MCSE

3rd Line Support
Top Related IT Skills in Wales by Category

For the 6 months to 13 February 2016, IT contractor jobs across the Wales region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) JBoss
Applications
1 3 (37.50%) MS Excel
Business Applications
1 3 (37.50%) Remedy ITSM
Cloud Services
1 1 (12.50%) Office 365
Communications & Networking
1 1 (12.50%) TCP/IP
Database & Business Intelligence
1 3 (37.50%) Data Mining
1 3 (37.50%) Relational Database
1 3 (37.50%) SQL Server
General
1 3 (37.50%) Aerospace
1 3 (37.50%) Finance
Libraries, Frameworks & Software Standards
1 1 (12.50%) J2EE
Miscellaneous
1 3 (37.50%) Computer Science
1 3 (37.50%) Replication
2 1 (12.50%) AS400
2 1 (12.50%) Driving Licence
2 1 (12.50%) PDA
Operating Systems
1 2 (25.00%) Windows
1 2 (25.00%) Windows Server
1 2 (25.00%) Windows Server 2012
2 1 (12.50%) Linux
2 1 (12.50%) Unix
2 1 (12.50%) Windows 7
2 1 (12.50%) Windows Server 2003
2 1 (12.50%) Windows Server 2008
Processes & Methodologies
1 3 (37.50%) ITIL
1 3 (37.50%) ITSM
1 3 (37.50%) Performance Tuning
1 3 (37.50%) Time Management
1 3 (37.50%) Workflow
2 1 (12.50%) Incident Management
Programming Languages
1 3 (37.50%) C
1 3 (37.50%) SQL
2 1 (12.50%) PowerShell
Qualifications
1 4 (50.00%) SC Cleared
1 4 (50.00%) Security Cleared
2 3 (37.50%) Degree
3 1 (12.50%) MCP
3 1 (12.50%) MCSE
3 1 (12.50%) Microsoft Certification
3 1 (12.50%) Server+ Certification
Quality Assurance & Compliance
1 4 (50.00%) SLA
System Software
1 2 (25.00%) Active Directory
Systems Management
1 1 (12.50%) SCCM
1 1 (12.50%) Tivoli
Vendors
1 3 (37.50%) BMC
1 3 (37.50%) Remedy
2 2 (25.00%) VMware
3 1 (12.50%) Cisco
3 1 (12.50%) Dell
3 1 (12.50%) HP
3 1 (12.50%) IBM
3 1 (12.50%) Microsoft
3 1 (12.50%) Red Hat
3 1 (12.50%) Sun