The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 70 46 50
Rank change year-on-year
-24 +4
Contract jobs requiring a 3rd Line Support 3 6 3
As % of all contract IT jobs located in Wales 0.41% 1.06% 0.55%
As % of the Job Titles category 0.43% 1.14% 0.59%
Number of daily rates quoted 0 3 2
Average daily rate
Keep up to 90%
of your Daily Rate
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- £190 £225
Average daily rate % change year-on-year
- -15.55%
UK excluding London average daily rate £250 £255 £260
% change year-on-year
-1.96% -1.92%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £16.00
UK excluding London average hourly rate £20.85 £22.50 £22.50
% change year-on-year
-7.32% -
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Wales
Contract IT job ads with a match in the
Job Titles category
694 527 505
As % of all contract IT jobs located in Wales 94.29% 92.78% 92.15%
Number of daily rates quoted 478 329 272
Average daily rate £350 £325 £338
Average daily rate % change year-on-year
+7.69% -3.70%
90% offered a daily rate of more than £210 £217 £225
10% offered a daily rate of more than £475 £463 £450
UK excluding London average daily rate £358 £350 £342
% change year-on-year
+2.14% +2.33%
Number of hourly rates quoted 25 28 30
Average hourly rate £17.75 £13.87 £14.50
Average hourly rate % change year-on-year
+27.97% -4.34%
90% offered a hourly rate of more than £9.00 £11.25 £12.85
10% offered a hourly rate of more than £65.00 £18.00 £25.00
UK excluding London average hourly rate £16.50 £16.50 £18.00
% change year-on-year
- -8.33%

3rd Line Support
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Wales

3rd Line Support
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the Wales region.

3rd Line Support Daily Rate Trend in Wales

3rd Line Support
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the Wales region.

3rd Line Support Hourly Rate Trend in Wales

3rd Line Support
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the Wales region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -15 1 - -
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in Wales

For the 6 months to 16 September 2014, IT contractor jobs across the Wales region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 6 (100.00%) Windows
1 6 (100.00%) Microsoft
1 6 (100.00%) VMware
1 6 (100.00%) Windows Server 2008
2 4 (66.67%) Windows 8
2 4 (66.67%) SAN
2 4 (66.67%) Windows Server 2003
2 4 (66.67%) SQL Server
2 4 (66.67%) MS Office
2 4 (66.67%) MS Exchange
2 4 (66.67%) VoIP
3 2 (33.33%) XenDesktop
3 2 (33.33%) Windows 7
3 2 (33.33%) vSphere
3 2 (33.33%) Exchange Server 2010
3 2 (33.33%) OpenStack
3 2 (33.33%) Windows Server 2012
3 2 (33.33%) Exchange Server 2003
3 2 (33.33%) Xen
3 2 (33.33%) Fat Client
3 2 (33.33%) ProCurve
3 2 (33.33%) WAN
3 2 (33.33%) TCP/IP
3 2 (33.33%) Cisco
3 2 (33.33%) LAN
3 2 (33.33%) SharePoint
3 2 (33.33%) Windows XP
3 2 (33.33%) ITIL
3 2 (33.33%) MS Excel
3 2 (33.33%) Active Directory

3rd Line Support
Top Related IT Skills in Wales by Category

For the 6 months to 16 September 2014, IT contractor jobs across the Wales region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (66.67%) MS Exchange
2 2 (33.33%) Exchange Server 2003
2 2 (33.33%) Exchange Server 2010
2 2 (33.33%) OpenStack
2 2 (33.33%) SharePoint
Applications
1 4 (66.67%) MS Office
2 2 (33.33%) MS Excel
Communications & Networking
1 4 (66.67%) VoIP
1 4 (66.67%) SAN
2 2 (33.33%) LAN
2 2 (33.33%) WAN
2 2 (33.33%) TCP/IP
Database & Business Intelligence
1 4 (66.67%) SQL Server
2 1 (16.67%) Crystal Reports
2 1 (16.67%) Cognos Impromptu
Miscellaneous
1 2 (33.33%) Thin Client
1 2 (33.33%) Fat Client
Operating Systems
1 6 (100.00%) Windows
1 6 (100.00%) Windows Server 2008
2 4 (66.67%) Windows 8
2 4 (66.67%) Windows Server 2003
3 2 (33.33%) Windows Server 2012
3 2 (33.33%) Windows 7
3 2 (33.33%) Windows XP
Processes & Methodologies
1 2 (33.33%) ITIL
2 1 (16.67%) PRINCE2
2 1 (16.67%) Network Design
2 1 (16.67%) Network Monitoring
Programming Languages
1 2 (33.33%) VBScript
Qualifications
1 1 (16.67%) MCSE
1 1 (16.67%) Microsoft Certification
1 1 (16.67%) MCITP
System Software
1 2 (33.33%) Active Directory
1 2 (33.33%) Terminal Services
1 2 (33.33%) Xen
1 2 (33.33%) XenDesktop
1 2 (33.33%) vSphere
Systems Management
1 1 (16.67%) ARCserve
Vendors
1 6 (100.00%) Microsoft
1 6 (100.00%) VMware
2 2 (33.33%) Mitel
2 2 (33.33%) ProCurve
2 2 (33.33%) Cisco
2 2 (33.33%) HP
2 2 (33.33%) Dell
2 2 (33.33%) Intel
2 2 (33.33%) Citrix
3 1 (16.67%) Cognos