SLA Contracts in Wales

Service Level Agreement (SLA)
UK > Wales

The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 23 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 20 52 70
Rank change year-on-year +32 +18 -16
Contract jobs citing SLA 28 10 9
As % of all contract jobs advertised in Wales 6.86% 1.56% 0.89%
As % of the Quality Assurance & Compliance category 36.84% 11.49% 9.00%
Number of daily rates quoted 8 6 2
10th Percentile £91 £250 £139
25th Percentile £122 £256 £149
Median daily rate (50th Percentile) £135 £275 £168
Median % change year-on-year -50.91% +64.18% -64.83%
75th Percentile £220 £278 £184
90th Percentile £244 - £194
UK median daily rate £330 £290 £368
% change year-on-year +13.79% -21.09% -5.77%
Number of hourly rates quoted 0 3 6
10th Percentile - £19.08 £11.71
25th Percentile - £29.27 £21.03
Median hourly rate - £47.50 £47.40
Median % change year-on-year - +0.21% +149.47%
75th Percentile - £49.38 -
90th Percentile - £49.75 -
UK median hourly rate £14.70 £18.50 £17.00
% change year-on-year -20.54% +8.82% +21.43%

All Quality Assurance and Compliance Skills
Wales

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 76 87 100
As % of all contract IT jobs advertised in Wales 18.63% 13.57% 9.91%
Number of daily rates quoted 48 51 66
10th Percentile £152 £250 £204
25th Percentile £304 £275 £363
Median daily rate (50th Percentile) £511 £500 £484
Median % change year-on-year +2.10% +3.36% -1.02%
75th Percentile £560 £550 £588
90th Percentile £667 £613 £663
UK median daily rate £513 £525 £513
% change year-on-year -2.38% +2.44% +7.89%
Number of hourly rates quoted 4 14 9
10th Percentile £12.26 - -
25th Percentile £14.15 £10.92 £10.49
Median hourly rate £15.61 £11.56 £12.50
Median % change year-on-year +35.01% -7.48% -34.24%
75th Percentile £16.98 £31.56 £47.40
90th Percentile £19.07 £44.25 -
UK median hourly rate £20.47 £38.00 £28.50
% change year-on-year -46.13% +33.33% +35.55%

SLA
Job Vacancy Trend in Wales

Job postings citing SLA as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for SLA in Wales

SLA
Contractor Daily Rate Trend in Wales

3-month moving average daily rate quoted in jobs citing SLA in Wales.

Daily rate trend for SLA in Wales

SLA
Daily Rate Histogram in Wales

Daily rate distribution for jobs citing SLA in Wales over the 6 months to 23 April 2024.

Daily rate histogram for SLA in Wales

SLA
Contractor Hourly Rate Trend in Wales

3-month moving average hourly rates quoted in jobs citing SLA in Wales.

Hourly rate trend for SLA in Wales

SLA
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Wales region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South Wales +32 27 £135 -50.91% 10
Dyfed - 1 £300 -
SLA
UK

SLA
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.14%) Microsoft Exchange
Applications
1 2 (7.14%) Microsoft Office
Cloud Services
1 2 (7.14%) Azure
1 2 (7.14%) Cloud Computing
1 2 (7.14%) Microsoft 365
Communications & Networking
1 3 (10.71%) LAN
2 2 (7.14%) Firewall
2 2 (7.14%) WLAN
3 1 (3.57%) Wireless
General
1 24 (85.71%) Social Skills
2 18 (64.29%) Telecoms
3 17 (60.71%) Mandarin Language
4 2 (7.14%) Organisational Skills
Job Titles
1 7 (25.00%) Data Centre Engineer
2 3 (10.71%) Desktop Engineer
2 3 (10.71%) Desktop Support
2 3 (10.71%) Desktop Support Engineer
2 3 (10.71%) Support Engineer
3 2 (7.14%) Database Engineer
3 2 (7.14%) Field Engineer
3 2 (7.14%) IT Engineer
4 1 (3.57%) Cisco Specialist
4 1 (3.57%) Cisco Support
4 1 (3.57%) Data Engineer
4 1 (3.57%) Graduate
4 1 (3.57%) Junior
4 1 (3.57%) Service Desk Supervisor
4 1 (3.57%) Support Specialist
Miscellaneous
1 21 (75.00%) Data Centre
2 3 (10.71%) CMDB
3 1 (3.57%) Driving Licence
3 1 (3.57%) Onboarding
Operating Systems
1 2 (7.14%) Mac OS
1 2 (7.14%) Windows
1 2 (7.14%) Windows Server
1 2 (7.14%) Windows Server 2016
1 2 (7.14%) Windows Server 2019
Processes & Methodologies
1 21 (75.00%) Project Delivery
1 21 (75.00%) Root Cause Analysis
2 3 (10.71%) User Experience
3 2 (7.14%) Customer Service
3 2 (7.14%) Customer-Centricity
3 2 (7.14%) Data Protection
3 2 (7.14%) Decision-Making
3 2 (7.14%) Mobile Device Management
3 2 (7.14%) Problem-Solving
3 2 (7.14%) Virtual Infrastructure
4 1 (3.57%) Coaching
4 1 (3.57%) Customer Experience
4 1 (3.57%) High Availability
4 1 (3.57%) Problem Management
Qualifications
1 2 (7.14%) DBS Check
System Software
1 2 (7.14%) Active Directory
1 2 (7.14%) Hyper-V
1 2 (7.14%) VMware Infrastructure
Systems Management
1 2 (7.14%) Microsoft Intune
1 2 (7.14%) SCCM
Vendors
1 3 (10.71%) Cisco
2 2 (7.14%) Dell
2 2 (7.14%) Huawei
2 2 (7.14%) Microsoft
2 2 (7.14%) SonicWALL
2 2 (7.14%) VMware
2 2 (7.14%) WatchGuard