The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wales region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 45 26 33
Rank change year-on-year
-19 +7
Contract jobs requiring a Support Analyst 21 17 22
As % of all contract IT jobs located in Wales 2.83% 3.93% 4.18%
As % of the Job Titles category 3.08% 4.22% 4.55%
Number of daily rates quoted 15 11 10
Average daily rate £218 £375 £105
Average daily rate % change year-on-year
-42.00% +257.14%
90% offered a daily rate of more than £135 £173 £80
10% offered a daily rate of more than £425 £375 £380
UK excluding London average daily rate £219 £250 £225
% change year-on-year
-12.50% +11.11%
Number of hourly rates quoted 1 2 3
Average hourly rate £16.00 £13.10 £13.00
Average hourly rate % change year-on-year
+22.18% +0.73%
UK excluding London average hourly rate £14.50 £14.25 £15.36
% change year-on-year
+1.75% -7.22%
Job Titles Category
Wales
Contract IT job ads with a match in the
Job Titles category
681 403 484
As % of all contract IT jobs located in Wales 91.90% 93.07% 92.02%
Number of daily rates quoted 421 235 229
Average daily rate £375 £325 £350
Average daily rate % change year-on-year
+15.38% -7.14%
90% offered a daily rate of more than £201 £195 £155
10% offered a daily rate of more than £500 £450 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 26 28 30
Average hourly rate £16.00 £15.50 £14.50
Average hourly rate % change year-on-year
+3.22% +6.89%
90% offered a hourly rate of more than £11.08 £11.18 £10.80
10% offered a hourly rate of more than £25.00 £35.00 £20.00
UK excluding London average hourly rate £17.50 £17.50 £19.00
% change year-on-year
- -7.89%
Support Analyst
UK

Support Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Wales region.

Support Analyst Daily Rate Trend in Wales

Support Analyst
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Wales region over the 3 months to 23 April 2014.

Support Analyst Daily Rate Histogram in Wales

Support Analyst
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Wales region.

Support Analyst Hourly Rate Trend in Wales

Support Analyst
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
South Wales -16 21 £218 -42.00% 2
West Wales - - - - 1
North Wales - - - - 1
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 23 April 2014, IT contractor jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 22 (59.46%) Windows
2 19 (51.35%) MS Office
3 18 (48.65%) Microsoft
4 16 (43.24%) Finance
5 11 (29.73%) Windows XP
6 10 (27.03%) Active Directory
6 10 (27.03%) Windows Server 2008
7 8 (21.62%) Security Cleared
7 8 (21.62%) iSeries
7 8 (21.62%) Project Management
7 8 (21.62%) Banking
8 7 (18.92%) AS400
8 7 (18.92%) SQL Server
9 6 (16.22%) ITIL
9 6 (16.22%) UML
9 6 (16.22%) OO
9 6 (16.22%) Adobe
9 6 (16.22%) TestDirector
9 6 (16.22%) SLA
9 6 (16.22%) MS Project
9 6 (16.22%) SC Cleared
9 6 (16.22%) Windows 8
10 5 (13.51%) WebSphere
10 5 (13.51%) IBM
10 5 (13.51%) OS/400
10 5 (13.51%) HP
10 5 (13.51%) MS Excel
10 5 (13.51%) UNIX
10 5 (13.51%) AIX
10 5 (13.51%) DB2

Support Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 23 April 2014, IT contractor jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.51%) WebSphere
2 4 (10.81%) IIS
Applications
1 19 (51.35%) MS Office
2 6 (16.22%) MS Project
3 5 (13.51%) MS Excel
4 3 (8.11%) Spreadsheet
5 1 (2.70%) MS PowerPoint
Communications & Networking
1 3 (8.11%) Wireless
2 2 (5.41%) Internet
3 1 (2.70%) Unified Communications
3 1 (2.70%) PABX
3 1 (2.70%) Structured Cabling
3 1 (2.70%) LAN
3 1 (2.70%) VoIP
Database & Business Intelligence
1 7 (18.92%) SQL Server
2 5 (13.51%) DB2
3 2 (5.41%) SQL Server 2005
Development Applications
1 6 (16.22%) TestDirector
General
1 16 (43.24%) Finance
2 8 (21.62%) Banking
3 2 (5.41%) Legal
Libraries, Frameworks & Software Standards
1 2 (5.41%) .NET
Miscellaneous
1 8 (21.62%) iSeries
2 7 (18.92%) AS400
3 3 (8.11%) Management Information System
3 3 (8.11%) Blackberry
4 1 (2.70%) Video Conferencing
Operating Systems
1 22 (59.46%) Windows
2 11 (29.73%) Windows XP
3 10 (27.03%) Windows Server 2008
4 6 (16.22%) Windows 8
5 5 (13.51%) OS/400
5 5 (13.51%) UNIX
5 5 (13.51%) AIX
6 4 (10.81%) Windows 7
7 2 (5.41%) Windows Server 2003
7 2 (5.41%) Windows Server 2012
Processes & Methodologies
1 8 (21.62%) Project Management
2 6 (16.22%) ITIL
2 6 (16.22%) UML
2 6 (16.22%) OO
3 2 (5.41%) Disaster Recovery
3 2 (5.41%) E-Commerce
3 2 (5.41%) Incident Management
4 1 (2.70%) Use Case
4 1 (2.70%) SIEM
4 1 (2.70%) Content Management
4 1 (2.70%) Document Management
4 1 (2.70%) Supplier Management
4 1 (2.70%) Service Management
4 1 (2.70%) Change Management
Programming Languages
1 5 (13.51%) COBOL
1 5 (13.51%) RPG
1 5 (13.51%) SQL
1 5 (13.51%) Shell Script
Qualifications
1 8 (21.62%) Security Cleared
2 6 (16.22%) SC Cleared
3 4 (10.81%) Degree
4 2 (5.41%) SAP Certification
5 1 (2.70%) ITIL Certification
Quality Assurance & Compliance
1 6 (16.22%) SLA
2 3 (8.11%) Sarbanes-Oxley
3 2 (5.41%) ISO 9001
3 2 (5.41%) ISO/IEC 27001
4 1 (2.70%) QA
System Software
1 10 (27.03%) Active Directory
2 2 (5.41%) VMware Infrastructure
Vendors
1 18 (48.65%) Microsoft
2 6 (16.22%) Adobe
3 5 (13.51%) IBM
3 5 (13.51%) HP
4 2 (5.41%) VMware
4 2 (5.41%) SAP
5 1 (2.70%) ArcSight
5 1 (2.70%) Cisco