The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Support Analyst
Rank 64 60 34
Rank change year-on-year
-4 -26
Contract jobs requiring a Support Analyst 12 13 17
As % of all contract IT jobs located in Wales 1.40% 1.63% 3.50%
As % of the Job Titles category 1.48% 1.70% 3.85%
Number of daily rates quoted 8 10 8
Average daily rate
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of your Daily Rate
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£425 £135 £288
Average daily rate % change year-on-year
+214.81% -53.04%
90% offered a daily rate of more than £174 £135 £189
10% offered a daily rate of more than £450 £425 £375
UK excluding London average daily rate £225 £211 £214
% change year-on-year
+6.50% -1.16%
Number of hourly rates quoted 3 1 4
Average hourly rate £10.50 £15.00 £12.60
Average hourly rate % change year-on-year
-30.00% +19.09%
90% offered a hourly rate of more than £9.30 £15.00 £10.56
10% offered a hourly rate of more than £11.30 £15.00 £15.20
UK excluding London average hourly rate £14.00 £15.00 £14.00
% change year-on-year
-6.66% +7.14%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Wales
Contract IT job ads with a match in the
Job Titles category
809 764 442
As % of all contract IT jobs located in Wales 94.18% 95.62% 90.95%
Number of daily rates quoted 558 476 264
Average daily rate £350 £375 £325
Average daily rate % change year-on-year
-6.66% +15.38%
90% offered a daily rate of more than £200 £200 £185
10% offered a daily rate of more than £463 £500 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 36 31 30
Average hourly rate £13.00 £14.50 £14.50
Average hourly rate % change year-on-year
-10.34% -
90% offered a hourly rate of more than £8.55 £10.85 £10.50
10% offered a hourly rate of more than £17.50 £25.00 £21.15
UK excluding London average hourly rate £16.25 £16.50 £17.50
% change year-on-year
-1.51% -5.71%

Support Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Wales region.

Support Analyst Daily Rate Trend in Wales

Support Analyst
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Wales region over the 3 months to 30 June 2015.

Support Analyst Daily Rate Histogram in Wales

Support Analyst
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Wales region.

Support Analyst Hourly Rate Trend in Wales

Support Analyst
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -2 12 £425 +214.81% 3
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 30 June 2015, IT contractor jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 17 (58.62%) Windows
2 14 (48.28%) Finance
3 13 (44.83%) Microsoft
4 11 (37.93%) SLA
5 9 (31.03%) Active Directory
5 9 (31.03%) MS Office
6 8 (27.59%) Project Management
6 8 (27.59%) Degree
6 8 (27.59%) SDLC
7 7 (24.14%) Windows XP
8 6 (20.69%) MS Excel
8 6 (20.69%) IIS
8 6 (20.69%) AS400
8 6 (20.69%) iSeries
9 5 (17.24%) ITIL
9 5 (17.24%) SQL Server
9 5 (17.24%) Cisco
10 4 (13.79%) IBM
10 4 (13.79%) OS/400
10 4 (13.79%) UML
10 4 (13.79%) OO
10 4 (13.79%) DB2
10 4 (13.79%) C#
10 4 (13.79%) COBOL
10 4 (13.79%) RPG
10 4 (13.79%) SQL
10 4 (13.79%) VB.NET
10 4 (13.79%) .NET
10 4 (13.79%) UNIX
10 4 (13.79%) MS Project

Support Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 30 June 2015, IT contractor jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (20.69%) IIS
2 4 (13.79%) WebSphere
3 3 (10.34%) Lync
4 1 (3.45%) MS Exchange
Applications
1 9 (31.03%) MS Office
2 6 (20.69%) MS Excel
3 4 (13.79%) MS Project
Business Applications
1 1 (3.45%) Remedy ITSM
1 1 (3.45%) OPENHousing
Cloud Services
1 1 (3.45%) Office 365
Communications & Networking
1 1 (3.45%) LAN
1 1 (3.45%) VoIP
1 1 (3.45%) PABX
Database & Business Intelligence
1 5 (17.24%) SQL Server
2 4 (13.79%) DB2
3 1 (3.45%) Data Mining
3 1 (3.45%) Siebel EIM
3 1 (3.45%) Oracle Database
3 1 (3.45%) Relational Database
Development Applications
1 4 (13.79%) TestDirector
General
1 14 (48.28%) Finance
2 4 (13.79%) Banking
3 3 (10.34%) Pharmaceutical
3 3 (10.34%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (13.79%) .NET
1 4 (13.79%) ASP.NET
1 4 (13.79%) .NET Framework
1 4 (13.79%) WCF
1 4 (13.79%) Entity Framework
Miscellaneous
1 6 (20.69%) AS400
1 6 (20.69%) iSeries
2 1 (3.45%) Blackberry
2 1 (3.45%) Replication
2 1 (3.45%) Computer Science
Operating Systems
1 17 (58.62%) Windows
2 7 (24.14%) Windows XP
3 4 (13.79%) OS/400
3 4 (13.79%) Windows Server 2003
3 4 (13.79%) Windows Server 2008
3 4 (13.79%) UNIX
4 3 (10.34%) Windows 7
5 2 (6.90%) AIX
Processes & Methodologies
1 8 (27.59%) Project Management
1 8 (27.59%) SDLC
2 5 (17.24%) ITIL
3 4 (13.79%) UML
3 4 (13.79%) OO
3 4 (13.79%) MVC
3 4 (13.79%) IT Governance
4 3 (10.34%) Validation
5 2 (6.90%) Workflow
5 2 (6.90%) Supplier Management
5 2 (6.90%) Incident Management
5 2 (6.90%) Disaster Recovery
5 2 (6.90%) Mentoring
6 1 (3.45%) ITSM
6 1 (3.45%) Service Management
6 1 (3.45%) Service Delivery
6 1 (3.45%) CRM
6 1 (3.45%) Time Management
6 1 (3.45%) Performance Tuning
6 1 (3.45%) Stakeholder Management
Programming Languages
1 4 (13.79%) RPG
1 4 (13.79%) SQL
1 4 (13.79%) VB.NET
1 4 (13.79%) Shell Script
1 4 (13.79%) C#
1 4 (13.79%) COBOL
2 1 (3.45%) PL/SQL
Qualifications
1 8 (27.59%) Degree
2 2 (6.90%) SC Cleared
2 2 (6.90%) Security Cleared
2 2 (6.90%) CCNA
2 2 (6.90%) Cisco Certification
3 1 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 11 (37.93%) SLA
2 3 (10.34%) GxP
3 2 (6.90%) Sarbanes-Oxley
System Software
1 9 (31.03%) Active Directory
2 1 (3.45%) VMware ESX
2 1 (3.45%) VMware Infrastructure
Vendors
1 13 (44.83%) Microsoft
2 5 (17.24%) Cisco
3 4 (13.79%) IBM
3 4 (13.79%) Citrix
4 3 (10.34%) VMware
5 2 (6.90%) HP
6 1 (3.45%) BMC
6 1 (3.45%) Remedy
6 1 (3.45%) Oracle
6 1 (3.45%) Siebel
6 1 (3.45%) Capita