The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Warrington region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 22 21 20
Rank change year-on-year
-1 -1
Contract jobs requiring a Service Desk Analyst 11 1 6
As % of all contract IT jobs located in Warrington 5.02% 0.93% 4.72%
As % of the Job Titles category 5.58% 0.99% 4.88%
Number of daily rates quoted 2 0 1
Average daily rate
Keep up to 90%
of your Daily Rate
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£100 - £110
UK excluding London average daily rate £125 £109 £110
% change year-on-year
+14.94% -1.13%
Number of hourly rates quoted 6 0 1
Average hourly rate £13.75 - £13.50
UK excluding London average hourly rate £12.85 £13.00 £13.50
% change year-on-year
-1.15% -3.70%
Service Desk Analyst
Cheshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Warrington region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Warrington
Contract IT job ads with a match in the
Job Titles category
197 101 123
As % of all contract IT jobs located in Warrington 89.95% 94.39% 96.85%
Number of daily rates quoted 116 49 59
Average daily rate £475 £344 £305
Average daily rate % change year-on-year
+38.18% +12.70%
90% offered a daily rate of more than £200 £280 £188
10% offered a daily rate of more than £635 £500 £400
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 23 5 5
Average hourly rate £12.50 £20.00 £20.00
Average hourly rate % change year-on-year
-37.50% -
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Service Desk Analyst
Jobs Demand Trend in Warrington

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Warrington region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Warrington

Service Desk Analyst
Daily Rate Trend in Warrington

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Warrington region.

Service Desk Analyst Daily Rate Trend in Warrington

Service Desk Analyst
Hourly Rate Trend in Warrington

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Warrington region.

Service Desk Analyst Hourly Rate Trend in Warrington

Service Desk Analyst
Top 29 Related IT Skills in Warrington

For the 6 months to 29 August 2014, IT contractor jobs across the Warrington region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 12 (70.59%) SLA
2 10 (58.82%) ITIL
3 9 (52.94%) MS Office
3 9 (52.94%) Microsoft
4 8 (47.06%) Service Management
5 7 (41.18%) SC Cleared
5 7 (41.18%) Security Cleared
5 7 (41.18%) OpenView
5 7 (41.18%) HP
5 7 (41.18%) Lotus
5 7 (41.18%) Systems Management Server (SMS)
5 7 (41.18%) MCP
5 7 (41.18%) IBM Notes
5 7 (41.18%) MS Excel
6 4 (23.53%) Windows
6 4 (23.53%) Telecoms
6 4 (23.53%) Incident Management
7 2 (11.76%) TCP/IP
7 2 (11.76%) Windows XP
7 2 (11.76%) Citrix
8 1 (5.88%) Configuration Management
8 1 (5.88%) Thin Client
8 1 (5.88%) HTTP
8 1 (5.88%) Problem Management
8 1 (5.88%) Fat Client
8 1 (5.88%) VMware
8 1 (5.88%) Windows 7
8 1 (5.88%) Lync
8 1 (5.88%) Office 365

Service Desk Analyst
Top Related IT Skills in Warrington by Category

For the 6 months to 29 August 2014, IT contractor jobs across the Warrington region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (41.18%) IBM Notes
2 1 (5.88%) Lync
Applications
1 9 (52.94%) MS Office
2 7 (41.18%) MS Excel
Cloud Services
1 1 (5.88%) Office 365
Communications & Networking
1 2 (11.76%) TCP/IP
2 1 (5.88%) HTTP
General
1 4 (23.53%) Telecoms
Miscellaneous
1 1 (5.88%) Thin Client
1 1 (5.88%) Fat Client
Operating Systems
1 4 (23.53%) Windows
2 2 (11.76%) Windows XP
3 1 (5.88%) Windows 7
Processes & Methodologies
1 10 (58.82%) ITIL
2 8 (47.06%) Service Management
3 4 (23.53%) Incident Management
4 1 (5.88%) Problem Management
4 1 (5.88%) Configuration Management
Qualifications
1 7 (41.18%) MCP
1 7 (41.18%) SC Cleared
1 7 (41.18%) Security Cleared
Quality Assurance & Compliance
1 12 (70.59%) SLA
Systems Management
1 7 (41.18%) OpenView
1 7 (41.18%) Systems Management Server (SMS)
Vendors
1 9 (52.94%) Microsoft
2 7 (41.18%) HP
2 7 (41.18%) Lotus
3 2 (11.76%) Citrix
4 1 (5.88%) VMware