The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Warrington region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 18 19 20
Rank change year-on-year
+1 +1
Contract jobs requiring a Service Desk Analyst 15 10 5
As % of all contract IT jobs located in Warrington 7.18% 6.45% 3.14%
As % of the Job Titles category 7.73% 6.94% 3.68%
Number of daily rates quoted 6 0 1
Average daily rate
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£110 - £115
UK excluding London average daily rate £125 £100 £110
% change year-on-year
+25.00% -9.09%
Number of hourly rates quoted 5 1 2
Average hourly rate £15.00 £15.00 £13.25
Average hourly rate % change year-on-year
- +13.20%
90% offered a hourly rate of more than £12.00 £15.00 £12.25
10% offered a hourly rate of more than £16.50 £15.00 £14.25
UK excluding London average hourly rate £12.40 £13.00 £12.00
% change year-on-year
-4.61% +8.33%
Service Desk Analyst
Cheshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Warrington region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Warrington
Contract IT job ads with a match in the
Job Titles category
194 144 136
As % of all contract IT jobs located in Warrington 92.82% 92.90% 85.53%
Number of daily rates quoted 108 82 63
Average daily rate £350 £500 £363
Average daily rate % change year-on-year
-30.00% +37.93%
90% offered a daily rate of more than £256 £310 £161
10% offered a daily rate of more than £500 £650 £500
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 5 3 6
Average hourly rate £15.00 £16.00 £14.50
Average hourly rate % change year-on-year
-6.25% +10.34%
90% offered a hourly rate of more than £10.00 £15.00 £12.00
10% offered a hourly rate of more than £17.50 £16.00 £45.00
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

Service Desk Analyst
Jobs Demand Trend in Warrington

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Warrington region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Warrington

Service Desk Analyst
Daily Rate Trend in Warrington

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Warrington region.

Service Desk Analyst Daily Rate Trend in Warrington

Service Desk Analyst
Hourly Rate Trend in Warrington

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Warrington region.

Service Desk Analyst Hourly Rate Trend in Warrington

Service Desk Analyst
Top 30 Related IT Skills in Warrington

For the 6 months to 3 March 2015, IT contractor jobs across the Warrington region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 32 (88.89%) SLA
2 27 (75.00%) ITIL
3 26 (72.22%) Service Management
4 25 (69.44%) HP
4 25 (69.44%) MS Excel
4 25 (69.44%) Microsoft
5 24 (66.67%) MS Office
5 24 (66.67%) OpenView
6 23 (63.89%) MCP
6 23 (63.89%) IBM Notes
6 23 (63.89%) Lotus
6 23 (63.89%) Systems Management Server (SMS)
7 15 (41.67%) Security Cleared
8 13 (36.11%) SC Cleared
9 9 (25.00%) Incident Management
10 7 (19.44%) Telecoms
11 3 (8.33%) Problem Management
12 2 (5.56%) Mentoring
12 2 (5.56%) Coaching
12 2 (5.56%) Management Information System
12 2 (5.56%) Citrix
12 2 (5.56%) Active Directory
12 2 (5.56%) Windows
13 1 (2.78%) Oracle
13 1 (2.78%) Windows XP
13 1 (2.78%) MS Exchange
13 1 (2.78%) Broadband
13 1 (2.78%) DHCP
13 1 (2.78%) TCP/IP
13 1 (2.78%) DNS

Service Desk Analyst
Top Related IT Skills in Warrington by Category

For the 6 months to 3 March 2015, IT contractor jobs across the Warrington region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (63.89%) IBM Notes
2 1 (2.78%) MS Exchange
Applications
1 25 (69.44%) MS Excel
2 24 (66.67%) MS Office
Business Applications
1 1 (2.78%) Oracle Financials
Communications & Networking
1 1 (2.78%) Broadband
1 1 (2.78%) DHCP
1 1 (2.78%) TCP/IP
1 1 (2.78%) DNS
General
1 7 (19.44%) Telecoms
2 1 (2.78%) Finance
Miscellaneous
1 2 (5.56%) Management Information System
2 1 (2.78%) Replication
2 1 (2.78%) Smartphone
2 1 (2.78%) CMDB
2 1 (2.78%) iPhone
2 1 (2.78%) iPad
2 1 (2.78%) Analytical Skills
2 1 (2.78%) Blackberry
Operating Systems
1 2 (5.56%) Windows
2 1 (2.78%) Windows XP
Processes & Methodologies
1 27 (75.00%) ITIL
2 26 (72.22%) Service Management
3 9 (25.00%) Incident Management
4 3 (8.33%) Problem Management
5 2 (5.56%) Mentoring
5 2 (5.56%) Coaching
6 1 (2.78%) Configuration Management
6 1 (2.78%) Root Cause Analysis
6 1 (2.78%) Service Desk Management
6 1 (2.78%) Change Management
6 1 (2.78%) ITSM
6 1 (2.78%) Knowledge Management
Qualifications
1 23 (63.89%) MCP
2 15 (41.67%) Security Cleared
3 13 (36.11%) SC Cleared
4 1 (2.78%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 32 (88.89%) SLA
System Software
1 2 (5.56%) Active Directory
2 1 (2.78%) XenApp
2 1 (2.78%) XenDesktop
Systems Management
1 24 (66.67%) OpenView
2 23 (63.89%) Systems Management Server (SMS)
3 1 (2.78%) OVSD
Vendors
1 25 (69.44%) Microsoft
1 25 (69.44%) HP
2 23 (63.89%) Lotus
3 2 (5.56%) Citrix
4 1 (2.78%) Oracle