The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the Warrington region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Warrington region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Desk Analyst
Rank 18 16 17
Rank change year-on-year
-2 +1
Contract jobs requiring a Service Desk Analyst 3 1 1
As % of all contract IT jobs located in Warrington 2.362% 1.042% 1.124%
As % of the Job Titles category 2.913% 1.136% 1.190%
Number of daily rates quoted 0 1 0
Average daily rate - £110 -
UK excluding London average daily rate £105 £110 £117
% change year-on-year
-4.54% -5.98%
Number of hourly rates quoted 2 0 1
Average hourly rate £12.50 - £13.00
UK excluding London average hourly rate £12.50 £13.00 £12.50
% change year-on-year
-3.84% +4.00%
All Job Titles
Warrington
Contract IT job ads with a match in the
Job Titles category
103 88 84
As % of all contract IT jobs located in Warrington 81.10% 91.67% 94.38%
Number of daily rates quoted 43 36 27
Average daily rate £380 £350 £338
Average daily rate % change year-on-year
+8.57% +3.70%
90% offered a daily rate of more than £245 £188 £295
10% offered a daily rate of more than £525 £443 £425
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 5 3 3
Average hourly rate £13.75 £30.00 £19.00
Average hourly rate % change year-on-year
-54.16% +57.89%
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
Service Desk Analyst
Cheshire

Service Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst across the Warrington region as a proportion of the total demand within the Job Titles category.

Warrington Service Desk Analyst Jobs Demand Trend

Service Desk Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Warrington region.

Warrington Service Desk Analyst Daily Rate Trend

Service Desk Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Warrington region.

Warrington Service Desk Analyst Hourly Rate Trend

Service Desk Analyst
Top 28 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Warrington region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 6 (75.00%) ITIL
2 5 (62.50%) MCP
2 5 (62.50%) Microsoft Certification
2 5 (62.50%) Problem Management
3 4 (50.00%) SLA
3 4 (50.00%) Microsoft
4 3 (37.50%) Active Directory
4 3 (37.50%) OpenView
4 3 (37.50%) HP
4 3 (37.50%) Citrix
4 3 (37.50%) Lotus Notes
4 3 (37.50%) MS Excel
4 3 (37.50%) Lotus
4 3 (37.50%) Service Management
4 3 (37.50%) MS Office
4 3 (37.50%) Systems Management Server (SMS)
4 3 (37.50%) SC Cleared
4 3 (37.50%) Security Cleared
5 2 (25.00%) Exchange Server 2010
5 2 (25.00%) Service Desk Management
5 2 (25.00%) Manufacturing
5 2 (25.00%) Windows
5 2 (25.00%) Windows XP
5 2 (25.00%) MS Exchange
6 1 (12.50%) TCP/IP
6 1 (12.50%) Thin Client
6 1 (12.50%) Windows 7
6 1 (12.50%) Fat Client

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Warrington region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) Lotus Notes
2 2 (25.00%) MS Exchange
2 2 (25.00%) Exchange Server 2010
Applications
1 3 (37.50%) MS Office
1 3 (37.50%) MS Excel
Communications & Networking
1 1 (12.50%) TCP/IP
General
1 2 (25.00%) Manufacturing
Miscellaneous
1 1 (12.50%) Thin Client
1 1 (12.50%) Fat Client
Operating Systems
1 2 (25.00%) Windows
1 2 (25.00%) Windows XP
2 1 (12.50%) Windows 7
Processes & Methodologies
1 6 (75.00%) ITIL
2 5 (62.50%) Problem Management
3 3 (37.50%) Service Management
4 2 (25.00%) Service Desk Management
Qualifications
1 5 (62.50%) MCP
1 5 (62.50%) Microsoft Certification
2 3 (37.50%) SC Cleared
2 3 (37.50%) Security Cleared
Quality Assurance & Compliance
1 4 (50.00%) SLA
System Software
1 3 (37.50%) Active Directory
Systems Management
1 3 (37.50%) OpenView
1 3 (37.50%) Systems Management Server (SMS)
Vendors
1 4 (50.00%) Microsoft
2 3 (37.50%) HP
2 3 (37.50%) Citrix
2 3 (37.50%) Lotus