The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Warrington region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 20 20 13
Rank change year-on-year
0 -7
Contract jobs requiring a Service Desk Analyst 20 3 9
As % of all contract IT jobs located in Warrington 7.97% 2.05% 7.03%
As % of the Job Titles category 8.85% 2.52% 8.57%
Number of daily rates quoted 15 0 0
Average daily rate
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£110 - -
UK excluding London average daily rate £123 £98 £109
% change year-on-year
+25.64% -10.34%
Number of hourly rates quoted 3 1 1
Average hourly rate £15.00 £16.00 £14.50
Average hourly rate % change year-on-year
-6.25% +10.34%
UK excluding London average hourly rate £12.33 £12.50 £12.35
% change year-on-year
-1.40% +1.21%
Service Desk Analyst
Cheshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Warrington region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Warrington
Contract IT job ads with a match in the
Job Titles category
226 119 105
As % of all contract IT jobs located in Warrington 90.04% 81.51% 82.03%
Number of daily rates quoted 122 74 50
Average daily rate £325 £311 £344
Average daily rate % change year-on-year
+4.41% -9.45%
90% offered a daily rate of more than £110 £235 £188
10% offered a daily rate of more than £500 £580 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 6 2 8
Average hourly rate £15.00 £11.00 £14.50
Average hourly rate % change year-on-year
+36.36% -24.13%
90% offered a hourly rate of more than £9.50 £11.00 £12.20
10% offered a hourly rate of more than £15.40 £16.00 £28.75
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Service Desk Analyst
Jobs Demand Trend in Warrington

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Warrington region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Warrington

Service Desk Analyst
Daily Rate Trend in Warrington

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Warrington region.

Service Desk Analyst Daily Rate Trend in Warrington

Service Desk Analyst
Hourly Rate Trend in Warrington

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Warrington region.

Service Desk Analyst Hourly Rate Trend in Warrington

Service Desk Analyst
Top 30 Related IT Skills in Warrington

For the 6 months to 19 December 2014, IT contractor jobs across the Warrington region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 26 (83.87%) SLA
2 23 (74.19%) Service Management
2 23 (74.19%) ITIL
3 22 (70.97%) MS Excel
3 22 (70.97%) Microsoft
4 21 (67.74%) HP
4 21 (67.74%) MS Office
5 20 (64.52%) IBM Notes
5 20 (64.52%) MCP
5 20 (64.52%) Lotus
5 20 (64.52%) Systems Management Server (SMS)
5 20 (64.52%) OpenView
6 17 (54.84%) Security Cleared
7 15 (48.39%) SC Cleared
8 10 (32.26%) Telecoms
9 6 (19.35%) Incident Management
10 3 (9.68%) Problem Management
10 3 (9.68%) Windows
11 2 (6.45%) Active Directory
11 2 (6.45%) Mentoring
11 2 (6.45%) Coaching
12 1 (3.23%) Analytical Skills
12 1 (3.23%) Windows 7
12 1 (3.23%) Root Cause Analysis
12 1 (3.23%) Service Desk Management
12 1 (3.23%) ITIL Foundation Certificate
12 1 (3.23%) Replication
12 1 (3.23%) Knowledge Management
12 1 (3.23%) Configuration Management
12 1 (3.23%) Citrix

Service Desk Analyst
Top Related IT Skills in Warrington by Category

For the 6 months to 19 December 2014, IT contractor jobs across the Warrington region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (64.52%) IBM Notes
2 1 (3.23%) MS Exchange
Applications
1 22 (70.97%) MS Excel
2 21 (67.74%) MS Office
Communications & Networking
1 1 (3.23%) TCP/IP
General
1 10 (32.26%) Telecoms
Miscellaneous
1 1 (3.23%) Analytical Skills
1 1 (3.23%) Replication
1 1 (3.23%) Management Information System
Operating Systems
1 3 (9.68%) Windows
2 1 (3.23%) Windows 7
2 1 (3.23%) Windows XP
Processes & Methodologies
1 23 (74.19%) Service Management
1 23 (74.19%) ITIL
2 6 (19.35%) Incident Management
3 3 (9.68%) Problem Management
4 2 (6.45%) Mentoring
4 2 (6.45%) Coaching
5 1 (3.23%) Root Cause Analysis
5 1 (3.23%) Service Desk Management
5 1 (3.23%) Knowledge Management
5 1 (3.23%) Configuration Management
5 1 (3.23%) ITSM
Qualifications
1 20 (64.52%) MCP
2 17 (54.84%) Security Cleared
3 15 (48.39%) SC Cleared
4 1 (3.23%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 26 (83.87%) SLA
System Software
1 2 (6.45%) Active Directory
Systems Management
1 20 (64.52%) Systems Management Server (SMS)
1 20 (64.52%) OpenView
Vendors
1 22 (70.97%) Microsoft
2 21 (67.74%) HP
3 20 (64.52%) Lotus
4 1 (3.23%) Citrix
Warrington, Cheshire
Rullion IT Plus
Rate: £15.00 per hour
Posted: 3 days ago