The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Warwickshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
First Line Support
Rank 35 37 24
Rank change year-on-year
+2 -13
Contract jobs requiring a 1st Line Support 5 2 6
As % of all contract IT jobs located in Warwickshire 1.38% 0.62% 2.75%
As % of the Job Titles category 1.53% 0.67% 3.03%
Number of daily rates quoted 4 0 3
Average daily rate
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of your Daily Rate
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£313 - £93
UK excluding London average daily rate £120 £100 £110
% change year-on-year
+20.00% -8.88%
Number of hourly rates quoted 1 0 0
Average hourly rate £10.00 - -
UK excluding London average hourly rate £11.86 £11.00 £11.50
% change year-on-year
+7.77% -4.34%
1st Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Warwickshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Warwickshire
Contract IT job ads with a match in the
Job Titles category
326 298 198
As % of all contract IT jobs located in Warwickshire 89.81% 92.83% 90.83%
Number of daily rates quoted 161 129 90
Average daily rate £350 £313 £325
Average daily rate % change year-on-year
+12.00% -3.84%
90% offered a daily rate of more than £215 £225 £169
10% offered a daily rate of more than £500 £425 £527
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 46 29 18
Average hourly rate £25.00 £14.25 £15.63
Average hourly rate % change year-on-year
+75.43% -8.80%
90% offered a hourly rate of more than £12.50 £11.00 £10.55
10% offered a hourly rate of more than £37.50 £32.15 £31.50
UK excluding London average hourly rate £16.83 £17.50 £17.50
% change year-on-year
-3.85% -

1st Line Support
Jobs Demand Trend in Warwickshire

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Warwickshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Warwickshire

1st Line Support
Daily Rate Trend in Warwickshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Warwickshire region.

1st Line Support Daily Rate Trend in Warwickshire

1st Line Support
Daily Rate Histogram in Warwickshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support across the Warwickshire region over the 3 months to 1 May 2015.

1st Line Support Daily Rate Histogram in Warwickshire

1st Line Support
Hourly Rate Trend in Warwickshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Warwickshire region.

1st Line Support Hourly Rate Trend in Warwickshire

1st Line Support
Contract Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the Warwickshire region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nuneaton - 1 - - 1
Warwick - 1 £108 -
1st Line Support
West Midlands

1st Line Support
Top 30 Related IT Skills in Warwickshire

For the 6 months to 1 May 2015, IT contractor jobs across the Warwickshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 9 (81.82%) ITIL
1 9 (81.82%) Windows
2 8 (72.73%) Active Directory
3 7 (63.64%) MS Excel
3 7 (63.64%) MS Office
3 7 (63.64%) Windows XP
4 6 (54.55%) Windows 7
5 5 (45.45%) Microsoft
5 5 (45.45%) Windows 2000 Server
5 5 (45.45%) PDA
5 5 (45.45%) SharePoint
5 5 (45.45%) LAN
5 5 (45.45%) WAN
5 5 (45.45%) ITIL Certification
5 5 (45.45%) Windows Server 2003
6 3 (27.27%) Knowledge Management
6 3 (27.27%) Continuous Improvement
6 3 (27.27%) Analytical Skills
7 2 (18.18%) Exchange Server 2010
7 2 (18.18%) DHCP
7 2 (18.18%) MS Exchange
7 2 (18.18%) Linux
8 1 (9.09%) IBM Notes
8 1 (9.09%) MCSE
8 1 (9.09%) Windows NT
8 1 (9.09%) HPUX
8 1 (9.09%) MCP
8 1 (9.09%) UNIX
8 1 (9.09%) DNS
8 1 (9.09%) McAfee

1st Line Support
Top Related IT Skills in Warwickshire by Category

For the 6 months to 1 May 2015, IT contractor jobs across the Warwickshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (45.45%) SharePoint
2 2 (18.18%) Exchange Server 2010
2 2 (18.18%) MS Exchange
3 1 (9.09%) IBM Notes
Applications
1 7 (63.64%) MS Excel
1 7 (63.64%) MS Office
Communications & Networking
1 5 (45.45%) LAN
1 5 (45.45%) WAN
2 2 (18.18%) DHCP
3 1 (9.09%) DNS
Miscellaneous
1 5 (45.45%) PDA
2 3 (27.27%) Analytical Skills
Operating Systems
1 9 (81.82%) Windows
2 7 (63.64%) Windows XP
3 6 (54.55%) Windows 7
4 5 (45.45%) Windows 2000 Server
4 5 (45.45%) Windows Server 2003
5 2 (18.18%) Linux
6 1 (9.09%) Windows NT
6 1 (9.09%) HPUX
6 1 (9.09%) UNIX
6 1 (9.09%) Windows 8
6 1 (9.09%) Android
6 1 (9.09%) Windows Server 2008
6 1 (9.09%) Apple iOS
Processes & Methodologies
1 9 (81.82%) ITIL
2 3 (27.27%) Knowledge Management
2 3 (27.27%) Continuous Improvement
3 1 (9.09%) ITSM
Qualifications
1 5 (45.45%) ITIL Certification
2 1 (9.09%) MCSE
2 1 (9.09%) MCP
2 1 (9.09%) Microsoft Certification
2 1 (9.09%) MCITP
System Software
1 8 (72.73%) Active Directory
Systems Management
1 1 (9.09%) ServiceCenter
Vendors
1 5 (45.45%) Microsoft
2 1 (9.09%) McAfee
2 1 (9.09%) Lotus
2 1 (9.09%) HP
2 1 (9.09%) Google